• Perform Digital IC Verification and maintain verification environment for module and SOC level using UVM methodology.
• Create and debug test cases and Verification IP and write and review verification plan.
• Carry out assertion-based verification and code coverage analysis on module and SOC level.

Requirements:

• Degree in Electrical/Electronic Engineering
• At least 5 years of digital IC verification experience from design to tape-out
• Good understanding of system Verilog and UVM verification methodology
• Knowledge in connectivity technology and C programming language.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

JOB PURPOSE

The Customer Service Specialist is focused primarily on ensuring that all sales support and service activities are well-coordinated and completed within prescribed process guidelines in support of the sale branches. The role includes embarking on program initiatives targeted at meeting the demands / requirements of our customers, thus satisfying their needs.

PRINCIPAL ACCOUNTABILITIES

• Effective day to day customer service operation to support the pre and post shipment requirements of the sales branches.
• Customer backlog management with aim of maintaining backlog integrity through systematically reviewing and addressing all backlog issues encountered on a daily basis.
• Customer Service Specialist will be allocated into a specialist team and rotate through the specialist function as deemed necessary.

JOB DESCRIPTION

• Weekly management of the Customer backorder report with a turnaround time of 48 – 72 hours for a complete review.
• Work and assist the Sales team in managing their Customer pre & post shipment.
• Support and drive the requirements generated by Customer Bond Constraint Report related to fulfillment of bonded parts in their BIM program.(If applicable)
• Escalate all their issues or challenges in fulfilling their assigned task to management in the most appropriate timeline to seek guidance on resolution.
• Manage customer’s portal update and customized report if required.
• Update customer production change requirement to optimize inventory planning.
• Elevate any potential delivery shortfall to respective sales personnel for awareness and communication.

REQUIREMENTS

• At least a Nitec or Diploma qualification in a relevant field of study.
• At least 2 years of working experience, relevant industry experience is advantageous but not a must.
• Candidates without experience are welcome to apply.

COMPETENCIES

• Accurate data entry skills
• Proficiency in Microsoft Office Applications – especially in Excel
• Basic knowledge and understanding of transportation modes (air and ocean)

Description:

• Hardware Skill – Desktop, Laptop, Printer and Scanner

• Windows OS (Experience in Windows 10 will be an advantage)

• Good to have healthcare environment experience.

Requirements:

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.

• Support on desktops, notebooks, printers, scanners hardware components.

• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

• Installation of Apple IPad software’s.

• Provide support for queries, escalation, problem determination, resolution, and MAC – move, add, and change.

• Printer Maintenance.

• Take on and resolve complex calls or tasks the other engineers could not resolve.

• Responsible for learning and working independently.

• Responsible for providing excellent support and timely service.

Sales and Program Engineer

• Working Hours: Monday-Friday [8.30am - 5.45pm]
• Location: Kaki Bukit
• Salary: $3,000-$4,500

Requirements:

• Degree/Diplomas in Mechanical / Mechatronics Engineering
• Minimum 2 to 3 years in managing and developing local/oversea Sales accounts in the Automation, Semiconductor or Consumer Electronic industries.
• Relevant technical experience in manufacturing process, automation & semiconductor industries an added advantage.
• Regional travelling is expected

Jobs Scope:

You are responsible for the sales & program management of multi- million dollars automation equipment business and providing excellent customers fulfillment, meeting quality and cost goals.

• To provide Sales Projection and Forecast
• Identify business opportunities to expand customer base
• Identify and develop potential customer to increase market share and sales revenue.
• Conducts sales calls, prepares and performs product presentations and RFQ process.
• To formalize the quotation, submission to customer and follow up.
• Develop a sales strategy plan for business expansion and attending industry events to build relationships with key prospects
• To provide leadership and organization skills in coordinating activities of various teams.
• Maintain the effective communications and coordination with customers and within the company
• To establish rapport, relationships with customers and providing excellent customers management services
• To maintain constant communication and liaison with customers on future projects

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

5 Days | 9am - 6pm

Salary: Basic $3,500 - $6,500 (Depending on experience)

Address: Fortune Centre ( Bencoolen MRT )

Requirements

• A good degree in Civil / Structural Engineering from a recognized University.
• Minimum 3 years and above of working experience in a Civil & Structural consultancy firm. (Engineer with six years and above of working experience will be considered for a senior position.)

Roles & Responsibilities

• Undertake design development and detailed designs
• Attend site/project meeting with client, consultants and contractor
• Familiar with engineering software and latest code of practice

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Develop and update automated test cases, test plans, and test framework to align with requirements and policy changes.
• Conduct a variety of tests, including manual, functional, performance, and exploratory tests, to support User Acceptance Testing (UAT).

Requirements:

• Degree in Computer Engineering or equivalent
• At least 3 years of experience of quality testing with hands-on automation.
• Proficient in CI/CD.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Senior Principal Engineer

Job Responsibilities

• Manage and be fully responsible for the delivery of TSI/Telecoms Package
• Support Telecoms Lead Engineer in all other Telecoms activities
• Develop Telecoms Systems Specifications, TSI Scope of Work, and Bill of Materials
• Prepare Telecoms systems block diagram sketches
• Review telecoms systems studies such as PAGA coverage study, radio coverage study, VSAT link calculation, fibre optic link budget, etc.
• Prepare requisition and perform Technical Bid Evaluation of Telecoms Systems
• Perform Telecoms power consumption, heat dissipation, weight estimation
• Liaise with client to resolve engineering comments and provide solution
• Coordinate with other disciplines and contractors on systems interfaces

Job Requirements

• Bachelor Degree in Electrical & Electronics Engineering (Telecommunications)
• Minimum 15 years' of relevant experience in Telecoms Detailed Engineering in the Oil and Gas industry, with minimum 8 years' experience in Telecoms Package management
• Knowledge of international regulations, codes, and standards affecting Telecoms Systems
• Knowledge of Telecoms studies and calculations
• Proficient in writing Telecoms specifications
• Team Player and interact with other disciplines, colleagues, clients, and suppliers

We are seeking a motivated Cloud Helpdesk Service Engineer to join our client's dynamic team and work on critial defence related projects.

Responsibilities:

- Provide expert technical support for clients utilizing cloud services.

- Troubleshoot and resolve issues related to cloud infrastructure, applications, and services.

- Collaborate with clients to understand their specific needs and offer timely solutions.

- Serve as the first point of contact for client inquiries and issues.

- Prioritize and manage support tickets to ensure timely resolution.

-Communicate effectively with clients to gather necessary information for issue resolution.

- Stay up-to-date with the latest developments in cloud technologies.

- Provide guidance and training to clients on utilizing cloud services effectively.

- Collaborate with internal teams to escalate and resolve complex technical issues.

- Create and maintain detailed documentation for common issues and solutions.

- Contribute to the knowledge base and share insights with the team.

- Work closely with the development and operations teams to provide feedback on improving the client experience.

Requirements:

- Background working as a Service Desk Engineer within the operations environment.

- Experience with cloud platforms such as AWS, Azure, or Google Cloud.

- Familiarity with virtualization, containerization, networking concepts, and the overall Cloud spectrum.

- Excellent communication skills, and customer oriented.

- Must be also able to do duty standby (e.g. 2 weeks x 2 per quarter).

- Relevant AWS or Microsoft certifications are a plus.

• creating, enhancing, and managing the assigned Computer Integrated Manufacturing (CIM) applications and components to ensure their optimal performance and functionality.
• Responsible to provide 24/7 level 2 & 3 support to ensure the eefiecient operation of production lines.
• Involve collecting specifications, creating, implementing, and rolling out new versions of CIM applications, with a particular emphasis on automation solutions for the Equipment Manager system.
• collaborating with other IT teams towards a shared objective of enhancing system response time and availability.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 2 years of experience in Java development, SEMI Equipment Communication Standard (SECS), Oracle SQL, and/or Tibco.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

Role: Linux Engineer

Infrastructure Management
•Drive infra project life cycle – Server provisioning to Cutover.
•Work with infra and app teams on requirement gathering to implementation.
•Review and analyze infrastructure architecture and identify the gaps.
•Perform RHEL OS patching and other administration tasks for cloud projects
•Guide app team to troubleshoot infra related issues.
•Be the SME for Linux administration and automation.

Operation & Process:
•Prepares technical project plans for new initiatives in BAU
•Collaborates with Application teams and other infra teams to develop technical solutions and enhancements.
•Drive the on boarding of new applications on to the production environment.

Maintain Security:
•In accordance with company's security directives, assists to deploy, maintain, and enhance the security of all infrastructure systems through administrative, preventive, detective, and reactive controls, such as change and configuration management, anti-virus measures, patch management, and system scans.

Requirements
•At least 4-7 years of relevant Infrastructure support and OS administration
•Minimum 3 years hands-on working experience managing production application support
•Knowledge in MQ, Elastic Search, AWS would be preferred
•Hands-on experience in RHEL 6/7 OS patching, administration and shell scripting.
•Good command in Microsoft Office products.
•Experience in monitoring tools like Dynatrace would be handy.
•Must have good communication and writing skills. Able to drive meetings and coordinate different stakeholders.

If you are keen to explore the above role, please send across your updated resume to [email protected] and we can discuss to proceed further.

EA Personnel Registration Number: R1112410

Singapore Employment Agency Licence No: 11C3373

Job Summary:

As an Onsite IT Support Technician, you will be responsible for providing technical assistance and support to end-users within the organization. Your primary focus will be on-site troubleshooting, problem resolution, and ensuring the smooth operation of computer systems, software, and hardware. You will play a crucial role in maintaining a productive and efficient IT environment for all employees.

Key Responsibilities:

1. End-User Support:

· Respond promptly to user inquiries, and provide technical support either in person, over the phone, or via remote assistance.

· Diagnose and resolve hardware, software, and network issues.

· Install, configure, and upgrade computer components and software applications.

· Provide IT support and resolve problems through assigned incident or request tickets in accordance with established SLA.

2. Hardware Maintenance:

· Conduct on-site troubleshooting and repairs of computer equipment, printers, and other peripheral devices.

· Perform routine hardware maintenance, such as cleaning, upgrades, and component replacement.

3. Software Support:

· Install, configure, and update software applications on user devices.

· Troubleshoot and resolve issues related to operating systems and software applications.

· Collaborate with the IT team to deploy software updates and patches.

4. Network Support:

· Assist in the setup and configuration of network devices, such as routers, switches, and access points.

· Troubleshoot network connectivity issues and assist in resolving network-related problems.

· Provide minimal hands and eyes support to Global infrastructure teams for network, server, hardware upgrades or projects at site.

5. Security:

· Implement and enforce security measures to protect systems and data.

· Educate end-users on best practices for security and data protection.

6. Documentation:

· Maintain accurate records of hardware and software inventory.

· Document solutions to common issues for knowledge sharing.

· Preparation and submission of activity reports

7. User Training:

· Conduct training sessions for end-users on basic IT procedures and best practices.

· Provide guidance to users on utilizing IT resources effectively.

· Assist with onboarding of new joiners. Manage PC setup and deployment for new employees using standard hardware, images, and software.

8. Collaboration:

· Collaborate with the IT team to escalate and resolve complex issues.

· Communicate effectively with end-users, understanding their needs and providing timely solutions.

Qualifications:

· Minimum of [1-2] years of experience in providing onsite IT support.

· Candidate must possess at least a Bachelor's/College Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.

· Proficient in troubleshooting hardware, software, and network issues.

· Strong knowledge of operating systems (Windows, macOS) and common software applications.

· Familiarity with basic network concepts and protocols.

· Experience with ticketing tool (preferably ServiceNow)

· Troubleshooting experience on MS O365 suite

· Incident and management knowledge.

· Excellent communication and interpersonal skills.

· Problem analysis and solving skills.

· Attention to details.

· Team Player.

· Planning and organizing.

· Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.

Working Conditions:

· This position may require occasional after-hours or weekend work to perform system maintenance or address critical issues.

· Ability to lift and carry computer equipment.

We are looking for a Lead Developer proficient in TypeScript to join a team developing large scale public-fronting applications.

• 5 days work week (Mon - Fri).
• Attractive remuneration package.
• Hybrid work arrangement.

Responsibilities:

• Lead and mentor a team of software engineers, fostering a culture of excellence, innovation, and collaboration.
• Actively participate in all aspects of the software development process (Both front-end and back-end).
• Work closely with stakeholders throughout the software development life cycle.
• Adopting proven software engineering practices like pair programming, code reviews, test-driven.
• Drive technical decision-making processes, advocating for best practices, code quality, and scalability

Requirements:

• Min 5 years experience.
• Experience with Typescript and frameworks such as React.js, Node.js, Nest.js.
• Experience of leveraging on cloud platforms such as Amazon AWS.
• Proficient in unit testing using JUnit, Jest, Mocha and other testing frameworks.
• Experience in solution/system design and architecture.

Interested candidates may apply via email to [email protected] (indicating Job ID J43442 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Lee Wen Ying (Mattias) - R23112909

ScienTec Consulting Pte Ltd - 11C5781

Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous scientific research. As a technology and data-driven firm, we design and build our own cutting-edge systems, from high performance trading platforms to large scale data analysis and compute farms. With offices around the globe, we emphasize true, global collaboration by aligning our investment, technology and operations teams functionally around the world.

Position Overview:

The Platform Observability Specialist role requires a highly proficient individual, that follows a DevOps approach to delivering solutions as part of a global team.

The ideal candidate will be responsible for delivering engineered solutions that are performant, scalable, and highly available across Dev, Staging and Production environments. Additionally, the candidate will take ownership of the platforms by carrying out maintenance, upgrading, capacity planning, and providing support escalation for continuous support of these platforms.

The candidate will manage projects in collaboration with internal and external stakeholders, automate BAU tasks with scripting and configuration management tools, provide concise and professional documentation for new and current built services, and implement and/or coordinate changes following approved change control policies.

This candidate will be flexible and flourish working in a high paced and challenging environment.

Required Qualifications:

• Proficiency in managing observability & monitoring stack such as Prometheus exporters, Filebeat, LogStash, Elasticsearch, Prometheus, Grafana, AlertManager, and Thanos (Compactor, Querier, Store, Sidecar) is a plus.
• Experience with Linux systems administration (Windows system administration is a plus).
• Experience with Python, go, Ruby or Perl.
• Basic understanding of source control concepts, best practices, and the software development lifecycle.
• Full project life cycle ownership: project delivery from initiation to full implementation and deployment.
• Strong verbal and written communication skills.
• Critical thinking and problem-solving skills.
• Systematic and iterative approach to analyzing and improving systems and processes.
• Degree in Engineering or Computer Science.

Nice to have:

• Database knowledge:
• Experience with high availability, backup, and disaster recovery solutions.
• Knowledge of PL/PgSQL, triggers, stored procedure development and optimization.
• Experience with other database platforms MySQL, MSSQL, MongoDb.
• Experience with Application tracing.
• Experience with configuration management tools i.e. Chef, Terraform, Puppet, and Ansible.
• Experience with CI / CD pipelines.
• Experience working with various cloud providers (AWS and GCP).
• Experience with virtualization technologies such as VMware and containers (Docker/Podman and Kubernetes).

Senior C&S Engineer

Working Days: 5 Days (Monday – Friday)
Working Hours: 8.30am – 6pm
Location: Near Ubi Mrt
Salary: $4000 - $6500

Job Scope:

• Civil & structure design, analysis and assessment for foundation, excavation, earth retaining structures, slope, instrumentation and site investigation.
• Plan, design, supervise & coordinate for civil structural engineering and infrastructure design and site works.
• Ensure all engineering works comply with all relevant statutory standards, regulations and codes of practice.
• Liaison with project stakeholders, clients other consultants, contractors and relevant authorities.
• Assist Team Leader in maintaining high-quality standards of design and supervision.

Requirements

• Bachelor of Engineering in civil and structural engineering recognised by PE Board.
• Minimum 5 years design experience in geotechnical and civil engineering projects in consulting firm.
• Well-versed in civil and structural design software.
• Familiar with authorities' submission requirements for engineering projects.
• Familiar with civil structural designs and BIM will be an advantage.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

As a .NetCore Technical Leader, you will be the key person to re-develop our client’s existing architecture and lead a team in architecting and implementing and to build a high performing and scalable application.

Responsibility

•Responsible for the SLDCincluding design, estimation, planning, development, unit test, release and implementation support

•Responsible for the Technical Specification Documents (TSD) and Functional Specification Documents (FSD) to describe and to be validated by the stakeholders

•Manage the team deliverables in meeting the business expectations

•Engagestakeholders and conduct technical presentation meetings

•Conduct training on implemented solution to the operation and support teams

•Oversee that the solution developed is successfully handed over to the operation and support teams

•Responsible to makes sure that the team is preparing and updating the documentation/manualto guide the support and operation team on the solutions/remediations for any projected errors

Profile

•Minimum Bachelor’s Degree or equivalent in any discipline

•Minimum 10 years of overall experience in Software Development

•Minimum 6 years experience with .Net Development

•Minimum 3years hands-on experience with .Net Core Development

•Hands-on experience with .Net Core 5 – 7

•Good experience in Backend Development with Frontend Development knowledge

•Good hands-on experience in Azure Eco-system (certified in MS Azure is a plus)

•Experience with CI/CDprinciples

•Experience with DevOpsarchitecture

•Expertise on Microservices and API Development and Deployment

•SQL Server for Databasewith Entity Framework (EF framework)

•Experience with in-memoryfor caching, Redisis preferred

Senior Principal Engineer

Job Responsibilities

• Perform Lead Engineer's Role for Rotating Equipment/Packages on Offshore Projects
• Responsible for the design and selection of speciality rotating equipment on EPC projects like Process gas Compressors, Gas Turbines, Sea Water Injection Pumps, etc. through the various engineering work phases (i.e. Feasibility studies, conceptual design, FEED studies, and detailed engineering for Offshore,FPSO and LNG Projects)
• Responsible for Selection of speciality rotating equipment on EPC projects like Process gas Compressors,Gas Turbines, Sea Water Injection Pumps etc. in compliance with International API codes & Client Specification requirements
• Responsible for preparing technical specifications and data sheets for speciality rotating equipment and packages, such as Gas Turbine Generator,Centrifugal Compressors, Screw Compressor Packages, Sea Water Injection Pumps, Reciprocating Compressors etc
• Responsible for complete Requisitioning of speciality rotating equipment and packages
• Coordinates work with inter-disciplines, client and suppliers
• Responsible for the technical evaluation of Bids, prepares technical bid tabulation reports by interacting with Suppliers, clients and inter disciplines
• Participates HAZID, HAZOP, Model Review studies for packages, coordinates and close out Mechanical related issues
• Performs vendor document and design reviews for speciality rotating equipment and packages

Job Requirements

• Bachelor’s Degree in Mechanical Engineering from reputed University with minimum 20 years of relevant experience
• Possess relevant experience working on EPC projects with reputed International clients with minimum 2 Offshore Projects worked as Lead Engineer
• Minimum 10 to 12 years of Offshore Project experience (Well Head, Fixed Platforms and FPSO) is preferred
• Shall be well conversant with International Industry Codes such as ASME, API etc
• Should possess coordination / communication skills and very good knowledge of spoken and written English language
• Experience with Norsok Requirements and UKCS regulations will be an added advantage

• Designing and implementing an automation framework for all aspects of the application lifecycle,

· including build, test, and deployment.

• Implements reusable tools and self-service capabilities with automated infrastructure operations,

· improving the developer experience and productivity.

• Performing operations tasks such as monitoring application performance over time or

· troubleshooting issues with production applications.

• Monitoring network performance to ensure that the platform can handle increased traffic from new

· applications or services.

• Designing, building, and maintaining the systems underlying an application platform.

• Developing new technologies to support existing applications or creating new applications using new

· technologies.

• Maintains and ensure Platform adheres to SLA.

• Provides Templates for Tenants’ consumption

• Provides and documents SOPs, Playbooks/Runbooks

About You:

• Experience with implementing containerization technologies such as Redhat Openshift/Kubernetes

• Experience with working on hybrid environments such as AWS/On-prem

• Experience with automation tools such as Ansible/Terraform/AWS Cloud Formation

• Experience with SAST/DAST tools such as Sonarqube/Fortify SCA/Webinspect

• Experience with installation and configuration of PostgreSQL databases

• Experience with installation and configuration of Redhat SSO

• Experience with load balancing setup for TCP/IP/HTTP/DNS/routings

• Knowledge of IT security standards such as CIS

• Knowledge of machine learning and setup of MLOps tools such as H2O

• Good knowledge of hardware technologies, such as NAS/SAN/Nutanix

Desired Background:

• Diploma/Degree in Electrical Engineering, Computer Science, Communications Engineering or

· equivalent

• Minimum 1 year in Platform engineer role or similar role in server infrastructure setup

• Experience in software-defined/hardware infrastructure (VSphere, Nutanix).

• Knowledge with infrastructure provision tools (Docker, Ansible etc.).

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

Department purpose

The Technology Services department is responsible for providing world class support and services to our business all across the globe. The IT Service Management team is part of Technology Services, and operates all of the IT services and infrastructure for the firm.

Role context and purpose

The DMS Support Analyst is accountable for supporting and maintaining the following areas:

• On-going support, maintenance and administration of the iManage DMS service for 7000+ users in the firm, in particular the 3000+ fee earners. Provide them with the best service possible to allow them to service the firm’s clients.
• On-going support, maintenance and administration of the iManage Document Management System, RAVN search platform and enterprise scanning solution. It currently runs over 700 servers.
• On-going support, maintenance and administration of client-side iManage, running on 7000+ laptop/desktop devices, along with MS Office add-in and mobile client for iOS and iPadOS.
• Support for cloud/SaaS hosted instances of iManage, currently planned for deployment in China and Australia.
• Support for DSAR/eDiscovery requests that require access to the DMS
• Support of the RBRO toolset used for matter maintenance (import/export/transport)
• Including packaging, configuration, deployment, patching of software
• Providing technical expertise for projects where required.

The remit of this team is global and extends to all aspects of 3rd line support relating to the infrastructure and services, independent of location.

The role involves:

• Providing a single point of technical leadership on projects (including SIPs and SEs) for technical delivery, leading the technical decision making.
• Ensuring that services are effectively delivered, understood and supported so that they fulfil business needs.
• The role holder will be seen as a clear leader for all technical matters relating to their specialist areas
• The remit of this role is global and extends to all aspects of the product set, independent of location.
• Support the firm’s environmental goals and initiatives.
• Providing 3rd line support for the timely resolution of incidents and problems
• Executing regular maintenance and monitoring tasks
• End-to-end ownership of incidents, ensuring accurate and timely updates
• Accountable for the management and maintenance of systems and services, by ensuring they are fit for purpose and available at all required times.
• This includes maintaining and optimising applications and infrastructure; and
• Bringing new releases into production.
• Being recognised as subject matter experts in the technologies supported by the team
• Keeping within operational targets; for example ‘problem record’ targets; ‘age of incident’ targets; and ‘backup assurance’.
• Supporting the firm’s environmental goals and initiatives.

Role and responsibilities

Architecture & Technology Planning

• Understand the relevant technology standards and roadmaps

Application and Infrastructure Support

Works with the Team Leader to ensure effective, seamless support for end users to include:

• Support of applications and infrastructure;
• Ensure effective hand-offs between teams;
• Ensure effective, reliable and efficient end to end processes (internal and external) are in place;
• Embed continuous improvement and leading by example;
• Operate within Service and Operational Level Agreements and performance reporting; and
• Ensure customer satisfaction levels (for example, as reported in the Customer Satisfaction Survey) are maintained and reflect business requirements.
• Maintain appropriate documentation (including knowledge bases containing known issues /workarounds and support handbooks) for effective 3rd line support

Service Delivery

• Diagnose all incidents/problems escalated to 3rd line support and identify root cause and actions required to maintain or improve service levels
• Develop implementation plans for dealing with requests for change; evaluate risks to the integrity of the service inherent in proposed implementations; seek authority for those activities; and undertake review of effectiveness of change implementation.
• Define and deliver continuous improvement programmes, in conjunction with the Team Leader, so that, where applicable, systems deliver an improved performance to the business.
• Enhancements and improvements to services should be delivered by the appropriate governance authority; and
• Maintain a culture of continual improvement and problem solving.

Build and Implementation

• Provide specialist guidance information to the Support, Systems Testing and Quality Assurance functions
• Ensure that documentation and training materials are created and are suitable

Risk Management

• Refer to domain experts for guidance on specialised areas of risk, such as architecture and environment.
• Take part in audits and risk assessments as directed by the Global Application and Security Manager.
• Participate in disaster recovery rehearsals to prove their effectiveness.

Quality, Methods & Tools

• Strive for improvements to processes by suggesting changes in approach and use of industry best practices, typically using recognised models.
• Provide advice to management on ways of improving the effectiveness and efficiency of their control mechanisms.

Knowledge

• Technical expert within this discipline and excellent all-round technologist.
• Detailed practical knowledge of the operation and maintenance of IT infrastructure and services within a Microsoft technology environment.
• Expected to have a solid understanding of all technologies used by A&O and business working practices.

Experience

• Minimum 2/3 years IT experience with at least 1 years experience in a 3rd line role supporting a number of the technologies listed in this job description.
• Experience working within the professional services sector with an appreciation of the demands placed on support teams by the business.

Qualifications

• Ideally the candidate should have the following or equivalent:
• Minimum “A” level standard education or equivalent
• Recognised accreditation - preferred

Note that any offer of employment will be conditional on proof being supplied that the candidate is fully vaccinated against Covid-19 with a vaccine under Singapore’s National Vaccination Programme or WHO Emergency Use Listing and their respective post-vaccination duration, save where the candidate is medically ineligible for vaccination.

• Develop a comprehensive understanding of products and applications.
• Provide technical consultation and service to customers to help solve their applications.
• Secure new customers consistently and offer products/services into a wide variety of manufacturing & related industries.

Requirements:

• Degree in Engineering or equivalent
• At least 2 years of sales or customer service experience in manufacturing environment.
• Excellent presentation, oral and written communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Guide new product and manufacturing transfer activities, overseeing the setup of a medical device service & repair facility.
• Execute new production/service/project initiatives and oversee budget and timeline management.
• Coordinate with customer on all aspects of new product development and service & repair activities.

Requirements:

• Degree in Engineering or equivalent.
• At least 2 years of NPI & Project Management experience in Medical Device Manufacturing environment.
• Proficient in Process Failure Mode Effects Analysis (PFMEA) and experienced in process validation.
• Well-versed in the requirements of a medical device service & repair center and its operating process.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• 4 to 5 years of experience as Application Support Analyst.
• Support and assist in regular server maintenance, system accesses, systems monitoring, backups and patching.
• Maintain service operations documentation and guides.
• Develop supporting documentation for all Service Operation activities.
• Monitor Service level dashboards, perform daily monitoring, system capacity review.
• Provide on-going maintenance support for production systems/applications and 24/7 stand by support required.
• Level 2 support will include attending to user queries, analysis and investigation of issues reported, ensuring the issues are fixed as per user requirement.
• Evaluate potential solutions and make recommendations to resolve application issues and user queries.
• Log the issues received, track and monitor the progress of fixes in a timely manner, according to established Service Level Agreements (SLA).
• Involvement in the system integration testing (SIT) and user acceptance testing (UAT) prior to production implementation of changes.
• Assist and involve in change management process (Change Approval, Implementation, Testing, Deployment and verification).
• Knowledge of Internet and Intranet server/application architecture and experience in working with medium/large systems involving multitier architecture and interface/integration to othersystems.
• Knowledge of programming / systems analysis, quality assurance, prototyping, construction, integration, and migration functions
• Experience supporting Web / Mobile / Client based applications.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Do you like to be challenged and encouraged to learn & grow professionally? If you are an experienced Java Developer looking for an opportunity to become a Technical Lead, this is the perfect role for you!

To be successful in this role:

• Must be a Singaporean Citizen to be able to get the required clearance.
• At least 5 years’ experience in developing applications using Java technologies.
• Proficient in Java, Spring Boot, Microservices
• Leadership skills

What you will do:

• Hands-on coding to develop top-notch Java applications.
• Responsible for spring planning, retrospectives, and focus on completing sprint goals.
• Provide technical expertise and recommendations in assessing new software projects and initiatives to support and enhance existing applications.
• Propose different ways to solve problems.
• Give feedback to and proactively seek it from your peers and stakeholders.
• Participate in application design and code reviews.

Duties
•Assist Project Department with admin support.

•Assist Sales Department with admin support, such as tender submission slides,binding tender document etc.

•Assist/Upkeep showroom setup

•Responsible for inventory of product finishes and swatches.

•Ensure proper documentation, maintains and update records accordingly.

•Any other ad-hoc duties as assigned.

•Other ad-hoc duties as assigned.

about the company

Established in 2014, my client is a Singapore-based organisation in the IT Services and Consulting industry.

With expansion plans, they are looking to hire an Infrastructure Engineer (API) to join the team to support a government project.

about the role

• Execute projects within established practices to ensure the delivery of services align with intended availability, continuity, and capacity requirements.
• Transform business requirements into infrastructure design.
• Collaborate with service providers to design, develop, deploy, and configure infrastructure that meets resiliency, availability, and data integrity needs.
• Ensure adherence to the Authority’s Technical Architecture, SG-TRM, IM8, and Authority IT Policies.
• Supervise Infrastructure projects and services to support application systems environments.
• Initiate requests for provisioning new VMs for emerging systems.
• Manage system architecture, resource planning, infrastructure performance, and the system hosting environment from server hardware to the OS layer (excluding hypervisor and storage) in support of new applications.
• Act as the primary point of contact for all new application system initiatives regarding infrastructure, supporting and assisting in application architecture design, integration, acceptance, and infrastructure performance testing.
• Hand over Infrastructure and Systems standard operating procedures and day-to-day performance/availability monitoring to the Operations Engineer upon the commissioning and completion of the PGP.
• Provide support to the Operations Engineer on Infrastructure and Systems.
• Assist in Infrastructure Architecture review, support, and endorsement. Review hardening standards for OS and database.
• Undertake hosting environment infrastructure on-boarding, including the design, setup, configuration, implementation, testing, and commissioning of infrastructure components.
• Possess a thorough understanding of the systems operations environment.
• Preference for familiarity with API products and configuration for pub/sub and encryption.

skills and requirements needed

• Minimally Diploma/ Degree in Information Technology or equivalent.
• Minimally 5 to 8 years of working experience in technologies such as Windows, Linux RHEL, AIX OS, OS virtualization technologies, SAN storage, and/or databases.
• Possess the capability to adopt a broad, strategic perspective while also delving deeply into understanding business needs and challenges.
• Ability to analyze and identify comprehensive solutions, taking into account all functional implications and developing practical workable solutions.
• Demonstrated results-oriented and customer-focused approach.
• Strong team player with organizational and people-handling skills.
• Effective communication skills, both oral and written, with the ability to articulate ideas persuasively and influence stakeholders.

To apply online please use the 'apply' function, alternatively you may contact Joey at [email protected].

(EA: 94C3609/ R1879086)

about the company

Our client is a leading total solutions provider for residential, commercial and industrial standby/emergency power, distributed power and recreational power etc.

about the job

• To build and develop new business for UPS in their designated market segment.
• Actively drives the UPS sales funnel, working autonomously to identify and maximize opportunities;
• Owns the achievement of the company’s UPS annual order target for their allocated market segment;
• Supports the company’s contract engineers during the post-sale implementation and hand-over process;
• Establishes new, and maintains existing, strong long-term relationships with customers for UPS businesses (anticipated regular face-to-face contact of >70% will be required)
• Manages customer requirements and delivers customer quotations to understand, anticipate and exceed their needs for UPS;
• Negotiates and closes sales to meet both customer and company needs;
• Responsible for representing the UPS product/service to customers through the development and delivery of technical presentations, product demonstrations and training; and at field events
• Responds to functional and technical elements of customer enquiries, RFIs/RFPs, ITTs etc;
• Maintains a rolling 3 monthly forecast pipeline of opportunities based on knowledge of market potentials, sales trends, competitors, economic conditions etc;
• Acts as the ‘Voice of the Customer’ for UPS business within the company; conveying customer requirements and needs internally to UPS Operation, Service, Finance, Hardware/Service Sales teams and with external suppliers
• Works closely with these teams/suppliers to deliver solutions to exceed customers needs and requirements;

job requirement

• Diploma/Degree in Electrical Engineering
• Minimum 5+ years sales experience of UPS
• Strong established relationships with End-Users, Consultants & Contractors in their designated region

If you are interested in the position, kindly send your CVs to yiling.tan@randstad.com.sg.

We regret that only shortlisted candidates will be contacted.

EA: 94C3609 / Reg: R21103172