Key Responsibilities:

Technical Support:

Provide Level 1 deskside support to troubleshoot and resolve hardware and software issues for desktops, laptops, and printers.

Address internet and broadband connectivity issues.

Perform routine user check-ins to identify and resolve any technical problems promptly.

Ticket Management:

Manage and escalate tickets using ITSM tools such as ServiceNow, Jira, and HP ALM.

Ensure timely resolution of user queries while maintaining SLA compliance.

System Setup and Deployment:

Configure and set up computer devices and software packages, ensuring systems are ready for immediate client use.

Assist healthcare professionals and staff in understanding and using hardware, software, and IT tools effectively.

Software Testing and Documentation:

Design and execute test cases and scripts to ensure software functionality and reliability.

Perform review testing, including functional and user acceptance testing (UAT).

Document software processes and user manuals for newly developed solutions.

Document and Data Management:

Manage physical and digital documentation, including scanning, sorting, and processing records specific to healthcare environments.

Ensure accurate and secure handling of confidential documents, particularly in healthcare operations and patient-related processes.

Healthcare IT Support:

Provide IT support tailored to the healthcare sector, including assisting with healthcare management systems, EHR/EMR platforms, and compliance with healthcare IT standards.

Address and resolve IT-related issues in healthcare facilities to ensure minimal disruption to critical operations.

Data Analysis and Reporting:

Conduct data reconciliation and trend analysis to support healthcare business operations.

Generate reports on system performance and operational progress.

Key Requirements:

Work Experience:

Have prior work experience in the healthcare sector, preferably providing IT support in a clinical or healthcare environment.

Familiarity with healthcare IT systems and compliance standards is a strong advantage.

Key Skills and Competencies:

Strong hands-on expertise in troubleshooting hardware and software issues.

Strong organizational and problem-solving abilities.

Knowledge of SDLC methodologies and IT deployment practices.

Educational Background:

Diploma in Financial Technology, Republic Polytechnic

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• The Apps Support Intmd Analyst provides technical and business support for users of Citi Applcations.
• Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation.
• Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals.
• Act as a liaison between users/traders, interfacing internal technology groups and vendors
• Participates in disaster recovery testing
• Participate in application releases, from development, testing and deployment into production.
• perform post release checkouts after application releases and infrastructure updates. Develop and maintain technical support documentation.
• Considers implications of the application of technology to the current environment.
• Analyzes applications to identify risks, vulnerabilities and security issues.
• Makes evaluative judgments based on analysis of factual information; resolves problems by identifying and selecting solutions Cooperation with Development colleagues to prioritize bug fixes and support tooling requirements.
• Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
• Exchanges ideas and information
• Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
• Performs other duties and functions as assigned in a concise and logical manner.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 3-5 years of strong Application production support experience in the financial industry
• Experience using call/ticketing software
• Hadoop/Big Data Platform
• Working knowledge of various components and technologies under Cloudera distribution like HDFS, Hive, Impala, Spark, YARN, Sentry, Oozie, Kafka.
• Perform daily performance monitoring of the cluster - Implement best practices, ensure cluster stability and create/analyze performance metrics.
• Hands-on experience in supporting applications built on Hadoop.
• Linux
  3 - 5 years of experience
• Database
  Good SQL experience in any of the RDBMS.
• Scheduler
  Autosys / CONTROL-M or other schedulers will be of added advantage.
• Programming Languages
  UNIX shell scripting, Python / PERL will be of added advantage.
• Microsoft
  Strong knowledge of Microsoft based operating systems
  Experience using/troubleshooting Office with emphasis on Word, Excel.
• Additional Skills (preferable)

Other Applications
Knowledge / working experience of ITRS Active Console/other monitoring tools
Knowledge / working experience of Autosys/scheduler.

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

We seek a skilled IT Application Support Analyst to join our consultancy team. This role requires expertise in supporting application deployments, troubleshooting technical issues using SQL, and collaborating with stakeholders to drive operational success.

Key Responsibilities:

Application Deployment and Support

• Assist in deploying enterprise-level applications, ensuring smooth implementation and minimal disruption.
• Troubleshoot and resolve application issues using SQL queries and other diagnostic tools.

Business Process Evaluation

• Analyze current business processes to identify inefficiencies and recommend improvement solutions.

Requirements Gathering and Analysis

• Collaborate with stakeholders to gather and analyze requirements, ensuring alignment with organizational goals.
• Document findings and communicate them effectively to relevant teams.

User Acceptance Testing (UAT)

• Conduct UAT to validate applications meet quality and functional specifications.

Stakeholder Collaboration

• Engage with stakeholders to gather critical insights and produce clear, actionable reports.

Project Coordination

• Support project management tasks, including developing plans, tracking progress, and ensuring timely delivery.

Qualifications and Skills:

• Proven experience in IT application support or a similar role.
• Proficiency in troubleshooting application issues using SQL.
• Strong analytical and problem-solving skills.
• Excellent documentation and communication abilities.
• Experience in user acceptance testing and application deployment.
• Familiarity with project management practices is an advantage.

Why Join Us?

Joining our consultancy means being part of a collaborative team that works on impactful projects for leading enterprises. This role offers opportunities to enhance your skills and contribute to delivering high-quality IT solutions.

Job Responsibilities:

• Operate, maintain, and repair central chiller plant equipment, including chillers, cooling towers, pumps, and related components.
• Carry out preventive maintenance of properties and attend to all work orders issued by tenants and management
• Monitor system performance, conduct regular inspections, and perform preventive maintenance to ensure optimal efficiency and reliability.
• Ensure compliance with safety rules and regulations
• Maintain and monitor building systems
• To assist the departments in all aspects pertaining to electrical, ACMV engineering work to plumbing, sanitary installations, fire sprinkler, alarm systems, lifts and escalators etc

Key Requirements:

• Minimum 5-7 years of related building maintenance experience
• Skilled in Building Works, M&E, Air-Con and/or Electrical
• Independent, proactive and responsible team player
• Flexibility to work shift hours
• Effective communication skills to work collaboratively within a team and communicate with tenants and management.

Job Description:

• Strong skills in Java, SpringBoot, Microservice, DevOps tools, SDLC framework.
• Security tools development experience especially in ForgeRock or PingIdentity is added advantage.
• Experience in AWS, PCF, OCP
• Responsible for application design, enhancements and overall end-to-end functionality. Responsible for overall quality, stability and performance of the system.
• Transform requirements into architecture and blueprint for the solution being created. Conversion that is based on several factors: previous, successful design patterns, reference architectures and enterprise architecture guidance.
• Provide technology perspective to business to help guide roadmap and prioritization by keeping abreast with industry trends. Where required, help business size the complexity of problem, simplify and define MVP.
• Ensure that the solution architecture aligns with the roadmaps established by the enterprise architecture, and that it adheres to the enterprise architecture principles.
• Be a consumer and contributor to architecture collateral. The patterns and guidance developed should be reusable in a broader enterprise architecture context.
• Document and manage how multiple applications are poised to work together. Involves defining the interaction between application packages, databases, and middleware systems in terms of functional coverage.
• Collaborate with other development lead, developers, business analysts and test leads to develop and perform relevant testing
• Adhere to high-quality development principles while delivering solutions on-time
• Analyze user requirements, design/development of software packages and release deployments
• Prepare and document release notes, enhancements checklists, project documentations etc
• Analyse and resolve technical and application problems
• Required Experience
• 5-6 years’ experience as a Technical Lead / Developer
• Having hands-on experience in deployment and implementation.
• Good to have prior Banking / Financial institution environment experiences
• Good communication skills both written and oral
• Able to drive/recommend solutions to extended technology teams.
• Self-starter with good crisis management skills.
• Able to lead and facilitate meetings, to lead the technical team in driving investigation of incidents and corrective actions follow-ups
• Capable to handle multiple concurrent initiatives.
• Proactive and able to work under pressure.

Job Description:

• Strong skills in Java, SpringBoot, Microservice, DevOps tools, SDLC framework.
• Security tools development experience especially in ForgeRock or PingIdentity is added advantage.
• Experience in AWS, PCF, OCP
• Responsible for application design, enhancements and overall end-to-end functionality. Responsible for overall quality, stability and performance of the system.
• Transform requirements into architecture and blueprint for the solution being created. Conversion that is based on several factors: previous, successful design patterns, reference architectures and enterprise architecture guidance.
• Provide technology perspective to business to help guide roadmap and prioritization by keeping abreast with industry trends. Where required, help business size the complexity of problem, simplify and define MVP.
• Ensure that the solution architecture aligns with the roadmaps established by the enterprise architecture, and that it adheres to the enterprise architecture principles.
• Be a consumer and contributor to architecture collateral. The patterns and guidance developed should be reusable in a broader enterprise architecture context.
• Document and manage how multiple applications are poised to work together.Involves defining the interaction between application packages,databases, and middleware systems in terms of functional coverage.
• Collaborate with other development lead, developers, business analysts and test leads to develop and perform relevant testing
• Adhere to high-quality development principles while delivering solutions on-time
• Analyze user requirements, design/development of software packages and release deployments
• Prepare and document release notes, enhancements checklists, project documentations etc
• Analyse and resolve technical and application problems
• Required Experience
• 5-6 years’ experience as a Technical Lead / Developer
• Having hands-on experience in deployment and implementation.
• Good to have prior Banking / Financial institution environment experiences
• Good communication skills both written and oral
• Able to drive/recommend solutions to extended technology teams.
• Self-starter with good crisis management skills.
• Able to lead and facilitate meetings, to lead the technical team in drivinginvestigation of incidents and corrective actions follow-ups
• Capable to handle multiple concurrent initiatives.
• Proactive and able to work under pressure.

Job Summary

The Partner Technical Lead (PTL) role is an integral member of NetApp’s partner sales team as the primary technical resource for assigned partners. In this role, the PTL is responsible for driving growth for NetApp partners through product evangelization, education on products, tools and selling strategies and hands on facilitation of partner opportunities.

Additionally, the PTL acts as the technical liaison between the partner and NetApp sales, support and engineering.

You will be responsible to foster a community of highly skilled and engaged partners who advocate for NetApp solutions and drive business growth in your assigned region.

Essential Functions

The overall responsibilities of Partner Technical Lead are to provide technical leadership and serve as the primary technical point of contact for partners. You will be responsible for driving excitement and interest in NetApp solutions and technologies, provide advanced technical guidance and support to partners, develop and deliver technical training sessions and workshops to partners.

Specific areas of responsibility include:

• Understanding current technical capabilities and developing strategies to ensure pre- and post-sale technical competency for NetApp solutions and tools needed to support the partner’s business plan and growth objectives.
• Build strong, trusted advisor relationships with key people like the technology leaders and principals at top partners and alliances.
• In collaboration with the Partner Business Manager, and other members of the partner team, construct a business plan and technical sales, support and enablement strategy (Technical Account Plan) that will address both the Partner needs and NetApp’s account strategy.
• Work closely with internal teams (e.g., sales, presales, product management, engineering) to provide feedback from partners and influence product development.

Requirements

• Deep understanding of the company's products and technologies.
• Create and curate compelling and interesting content around the NetApp Portfolio with a ‘partner lens’ helping them to identify how our products and strategy will make their business successful.
• Strong background in relevant technical fields (e.g., cloud computing, networking, storage solutions)
• Assist with the ongoing improvement and evolution of partner programs.
• Identify and influence the improvement of key channel business processes across NetApp.
• Proven track record of successfully supporting and enabling partners.
• Excellent verbal and written communication skills.
• Ability to clearly convey complex technical concepts to both technical and non-technical audiences.
• Ability to work effectively in a cross-functional team environment.
• Strong interpersonal skills and the ability to build and maintain relationships with partners.
• Drive overall channel PTL program consistency, teaming, and integration of all PTL activities when applicable.
• Provide continuous learning opportunities through workshops, certifications, and hands-on labs.
• Identify areas for improvement and work with partners to enhance their technical capabilities and performance
• Ensure partners achieve and maintain the relevant certifications
• Facilitate communication between partners and internal stakeholders to ensure alignment and address any concerns.
• Responsible for Partner advocacy to build a strong NetApp Champion Community across ASEAN.
• Organize regular community events, webinars, and meetups to foster collaboration and knowledge sharing among champions.

Education and Experience

• A minimum of 12 years of experience in customer facing organizations within IT industry or equivalent
• A Bachelor of Sciences Degree in Electrical Engineering, Computer Science; or related field is required
• Experience working with partnerships (e.g. VAR/VAD, System Integrators, Technology Partners) preferred
• Successful experience in building long term personal relationships with senior level Partners.
• NetApp technical skills preferred.
• Specialized knowledge in infrastructure including virtualization & server/network/storage. Knowledge and experience in Cloud Technologies preferred.

Responsibilities

• On-site Supervision of the following areas: Architectural;
• Review and check all the drawings, specifications, and to ensure that works are carried out in accordance with the approved plans/drawings;
• Highlight discrepancies, feedback site progress, safety and non-conformances to Consultants / Employer;
• Assist the Resident Engineer in carrying out supervision works on site and also assist in supervising & co-ordination with other consultants’ site staff;
• Carry out administrative works and other duties as required by QP / Consultant / Employer;
• Quality control of all civil, structural and architectural works such as inspecting materials and workmanship and performing tests to check the quality of materials;
• Assist in the review of contractor's method statements and working procedures and ensure that contractor proceeds in accordance to approved method statement;
• Keep, maintain and submit daily site record on progress of works, instructions given to Contractors, materials delivered to site, daily activities and weather conditions at site, number and visitors at site and any other significant information;
• Attend site/coordination meetings as directed;
• Prepare defects snagging list, monitor the progress of rectification works and ensure all the defects are satisfactorily rectified;
• To ensure all the contractor’s works are in statutory compliance; *Provide full-time supervision of structural works in large building works

Requirements

• Minimum 5 years of site experience in the supervision of various types of developments;
• Must be accredited with the IES-ACES Joint Accreditation Committee (JAC);
• Prior experience in precast construction and architectural finishes;
• Able to work overtime when required by schedule.

We invite highly motivated, dynamic professionals to join our growing Experience & Change practice. As customer experience rises in importance, customer outcomes are pivotal to key business decisions in order to achieve sustainable growth in today’s dynamic market. The Experience & Change team helps our clients across industries extend their relationship, capture and grow the value of their customers.

We provide them with the insights needed to help them meet their strategic and financial goals through:

• Rapidly driving growth and creating customer value
• Transforming the customer experiences that add most value to the organisation
• Making transformation and business decisions based on what customers value

Successful candidates will play a significant role in working on client engagements spanning customer strategy, customer experience design, service and sales transformation, and customer-centric operational improvement.

Roles & Responsibilities

• Provide expert guidance on technical aspects of Salesforce implementation, leveraging deep understanding of Salesforce platform capabilities and limitations for Pre-Sales and Project Delivery
• Conduct thorough analysis of business requirements and recommend solutions that align with Salesforce best practices, ensuring scalability, maintainability, and compliance with industry standards
• Collaborate with internal and external stakeholders, including business analysts and project managers, to ensure that the Salesforce solution meets business objectives and regulatory requirements
• Act as a liaison between business stakeholders and technical teams, translating business needs into technical requirements and vice versa, facilitating effective communication and understanding
• Provide strategic direction and thought leadership, advising on emerging technologies, industry trends, and innovative solutions to enhance the Salesforce implementation and drive business value
• Design the overall Salesforce architecture, including data model, application design, security model, and integration strategy, ensuring alignment with business goals and scalability requirements
• Lead technical discussions and decisions, providing guidance to development teams on architectural choices, platform limitations, and optimization techniques, fostering a culture of technical excellence
• Collaborate closely with stakeholders to gather and prioritize requirements, ensuring that the technical solution meets functional and non-functional requirements, and aligns with the enterprise roadmap

Skills & Qualifications

• Bachelor’s degree in computer science, Information Technology, engineering or equivalent
• Minimum 8-9 years of experience in delivering Salesforce projects
• Multiple relevant Salesforce certifications
• Extensive experience in Salesforce architecture and design
• Strong knowledge of integration patterns and best practices
• Excellent problem-solving and decision-making skills
• Prior experience within the public sector and real estate industry would be advantageous
• Implementation of multiple complex projects in Singapore or ASEAN countries
• Proficiency in multiple CRM applications
• Ability to translate requirements into design and managing implementation
• Strong project management, communication, written, analytical, organisational and problem-solving skills
• Ability to assess the practical aspects of business operations

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

About Caxton Associates:

Caxton Associates, founded in 1983, is a global trading and investment firm with offices in London, New York, Monaco, Singapore and Dubai. Caxton Associates’ primary business is to manage client and proprietary capital through global macro hedge fund strategies. Assets are managed via a broad mandate to trade in a variety of global markets and instruments.

About the role:

We are seeking a hands-on, proactive and highly independent Desktop Support Engineer to manage our IT support and operations for our Singapore office (approx. of around 15 users). You will be directly reporting to our IT Support & Helpdesk Manager, based in London. The Desktop Support Engineer will be required to research issues and bring resolution to complex problems.

The working hours are 7:30AM to 17:00PM with rotational after-hour support shared between the team. The role sits as part of a broader team responsible for global desktop support and desktop engineering. This is a 5-day in office role.

The role will provide many learning opportunities such as Office 365 Administration, Exchange Online, MS Teams Administration, Endpoint Management (InTune), Azure and Active Directory Identity Administration.

Responsibilities:

Support Role:

• Provide desktop support to the end users (trade floor and operations). This includes: installation, repair, servicing and maintenance of hardware (e.g. printers/scanners) equipment.
• Provide in office and remote support to our Singapore users.
• Setup all video and audio conference calls in our Singapore office.
• Support, maintain, and troubleshoot hardware and software updates on the trade floor
• Perform PC workstation moves, add, changes.
• Responsible for maintaining the ticket queue (utilising Asana) and assign them to appropriate group as needed
• Respond to malware virus alert and take appropriate step to block, isolate, and mitigate risk exposure.
• Involve with after hours on-call support rotation and Friday patching of PCs
• Providing onsite support, build relationships with Executives, Portfolio Managers and Infrastructure staff assisting them with questions, incidents and service requests

Essential technical skills & experience:

• Trade applications: Bloomberg and X_Trader
• Microsoft O365 (Windows 10/11 support), Adobe Acrobat, Google Chrome
• Active Directory
• Mobile telephony support (Microsoft Intune MDM, Cisco IP phones and IP communicator software)
• Remote desktop (Cato VPN)
• Confluence
• Proprietary developed applications

Project Role:

• Create package for automated deployment - globally deploy changes and remove software.
• Create, deploy and troubleshoot Windows 10 images via MDT/WDS
• Analyse and revamp current group policies

Requirements:

• Minimum 5 years of relevant experience, preferably in banking/financial services industry.
• Ability to work independently, and sufficiently qualified to handle situations locally outside of UK/US hours.
• Ability to work in a fast paced, high pressure work environment.
• Strong customer support skills with a focus on delivering high quality service.
• Strong communication and interpersonal skills and a self-starter.
• Strong collaborative skills with the ability to work effectively in a team-oriented environment.
• A keen eye for detail, a curious mindset, and a willingness to challenge the status quo.
• Willing to work off-hours and weekends as needed to address critical issues or system maintenance
• Powershell experience is a plus
• Displays and operates at the highest degree of ethics and integrity.

Responsibilities:

• Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
• Collaborate with cross-functional teams to identify and resolve production issues.
• Perform root cause analysis and provide solutions to prevent future issues.
• Create and maintain documentation related to production issues and resolutions via JIRA.
• Implement and maintain processes and procedures to improve production support.
• Provide daily, weekly, and monthly reports on system performance and issue status.
• Ensure proper deployment and release of software updates & infrastructure patches/upgrades.
• Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.
• Deployments during silent hours.
• Development work within the vendor product (about 10%-20% of time).

Preferred Qualifications:

• Bachelor’s degree in Computer Science or related field.
• 2–4 years of experience in Production Support or related role.
• Strong technical skills in Java, SQL, UNIX, and scripting languages.
• Ability to troubleshoot and resolve complex production issues efficiently.
• Excellent problem-solving and analytical skills.
• Effective communication skills to collaborate with cross-functional teams effectively.
• Willingness to participate in on-call rotation.

About this role:

Wells Fargo is seeking a Capital Markets Middle Office Specialist to join our APAC Sales Support team, predominately focused on covering the Japan sales team.

In this role, you will:

• Provide operational support for Fixed Income Credit/Rates sales desks across Asia (focused primarily on Japan) covering products including but not limited to Cash Bonds, US Treasuries, Mortgage-Backed Securities, Futures and OTC derivatives products.
• Perform daily front to back trade processing such as: Trade allocation, CTM trade affirmation and allocation, trade confirmation and SSI management
• Daily failed trade and risk management.
• Manage and build relationships with external clients, including email and phone query management, and act as the single point of contact for clients.
• Liaise with other support and control divisions such as Trading Middle Office and Settlement on resolution of day-to-day issues.
• Liaise and maintain relationships with global partners such as IT, COO, Ops Risk and Project Management.
• Take initiative to improve operational efficiency and ensure processes are performed in a robust and controlled environment
• Participate in UAT and new product initiatives.

Required Qualifications:

• 2+ years of Capital Markets industry experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Proficient in written and spoken Japanese due to internal and external stakeholder engagement

Desired Qualifications:

• Bachelor's degree in finance or relevant disciplines with minimum 5 years of relevant experiences
• Relevant experiences in Credit and Rates related products is an advantage
• Excellent communication and interpersonal skills with strong analytical/problem solving skills
• Detail orientated with strong sense of control
• Experience with CTM is an advantage
• Able to work on flexible hours to accommodate covering Japan business

• Handle all operational activities related to trade support, shipping document preparation, L/C
• Lead a team of operations, manage large-scale contracts
• Oversee bulk vessel shipments, ensure all shipments are in line with regulations
• Work closely with traders, shipping team, internal stakeholders
• Ensure all operational activities are align with international trade regulations, L.C, GAFTA, FOSFA, Incoterms

Within the family there is a range of technical and managerial customer on-site functions. The family of jobs is focused on managing the onsite delivering of software services, pre-sales, post-sales or service delivery support, installation and configuration for customer environments. The jobs solve various business systems, networking and applications problems for standard industry servers, specialized or complex clustered environments. Deliver reactive and proactive activities according to Service Level Agreement to ensure customer satisfaction and loyalty. Provides direct post-sales systems on site technical support for reactive and proactive customers. Each position maintains a high level of customer satisfaction by ensuring clear business and technical solution alignment, clarifying customer needs and ensuring that they are met. Jobs are responsible for company Total Customer Experience as well as the revenue growth, profitability, and account retention.

Management Level Definition:

Unique mastery and recognized authority on relevant subject matter knowledge including technologies, theories and techniques. Contributes to the development of innovative principles and ideas. Successfully operates in the most complex disciplines, in which the company must operate to be successful. Provides highly innovative solutions. Leads large, cross-division functional teams or projects that affect the organization's long-term goals and objectives. May participate in cross-division, multi-function teams. Provides mentoring and guidance to lower level employees. Routinely exercises independent judgment in developing methods, techniques and criteria for achieving objectives. Develops strategy and sets functional policy and direction. Acts as a functional manager within area of expertise but does not manage other employees as a primary job function.

Responsibilities:

• Apply deep and broad technical background and knowledge of industry trends to operate critical or high-risk technology areas/customer groups.
• Integrate technical knowledge and business understanding to create solutions for customers.
• Mentor/consult with team members, other organizations, customers, and vendors on the most complex issues.
• Resolve technical and business incidents independently. Mentor/assist less-experienced team members on complex incidents
• Provide expert consulting on a specific technology, application, service offering or market segment.
• Deliver strategic account support through proactively maintaining high-level technical, operational expertise and understanding of industry trends.
• Anticipate, understand, and position the perception of system problems and deliver service needs at different management and functional levels.
• Lead Mission Critical delivery team in planning, delivering, and managing complex support Design, deliver, and manage delivery of industry specific solutions.
• Maintain high-level expertise in area of focus and stay abreast of future technology directions
• Create and deliver Value Based Delivery (VBD) plans for assigned accounts.
• Lead Customer Expectation management as part of escalation process.
• Consult with executive customer management to achieve IT operations excellence.
• Contribute to tasks outside normal Mission Critical Support Specialist/Mission Critical account support or geographic (district or country) scope.
• Analyze the customer's business, organization, and information systems needs.
• Develop and grow assigned customer account relationships with complex and strategic accounts.
• Act as trusted advisor in the consultant role for customer and the company's sales teams.
• Anticipate, understand, and position the perception of system problems and deliver service needs at different management and functional levels.
• Lead Mission Critical delivery team in planning, delivering, and managing complex support Design, deliver, and manage delivery of industry specific solutions.
• Maintain high-level expertise in area of focus and stay abreast of future technology directions.
• Create and deliver Value Based Delivery (VBD) plans for assigned accounts.
• Lead Customer Expectation management as part of escalation process.
• Consult with executive customer management to achieve IT operations excellence.
• Contribute to tasks outside normal Mission Critical Support Specialist/Mission Critical account support or geographic (district or country) scope.

Education and Experience Required:

• Bachelor's degree preferred or Associate degree holder (technical field) with 8+years working experience in related fields desired.

Knowledge and Skills:

• In-depth knowledge of company and industry standard networked computing environments, operating systems, and applications.
• Broad knowledge of corporate policies, products, markets and processes, as well as an understanding of business management principles and practices.
• Thorough knowledge of company products and services offerings, company organization, competition, third party products and market trends.
• State-of-the-art technical, functional or business knowledge.
• Expert in one or more industry or advanced specialty areas.
• Anticipate Customer needs, develop proposed solutions, and build consensus with customer key decision makers.
• Capable of consulting with Customers for process design, development and implementation.
• Thorough understanding of change management process and procedures.
• Expert skills in project management, analysis, communication, presentation, innovation and negotiation .
• Delivery expertise in at least two or more specific specialty skills. Eg. (ITIL, performance, Change management).
• Mission Critical and ITIL certifications.
• Certified in a strategic business direction (e.g. SAN, SAP, OpenView, ITIL), certification tied to the company's key business strategies with associated revenue.

• Position Title: Sales Engineer
• Location: Woodlands Horizon
• Working Days: Mon - Fri, 5 days
• Working Hours: 9am – 6.00pm
• Salary: $2,400 + Comms

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities & Duties :

• Service knowledge including pricing, cost and profitability, market acceptance, channel, and competitive dynamics.
• Offer technical support and expertise advice to customers
• Increase sales primarily through direct contact or/and new/existing channel partners.
• Regularly monitors and reports on Key Performance Indicators (KPIs).
• Other duties may be assigned.

Professional Qualifications

• Diploma mechanical/Chemical Engineering with field experience is preferred.
• 1 to 3years relevant experience in handling sales
• Proficient with Microsoft Office & One Drive.

Mission:

As part of our continued growth, we are recruiting candidates for the role of Implementation Engineer to strengthen our team and contribute to international projects. The Implementation Engineer will play a key role in configuring PowerCARD application and developing customized solution for our clients. The primary responsibilities will include:

Key Responsibilities:

• Participate in studies, gap analysis, and technical design to identify specific configuration and development needs.
• Present standard interfaces and prepare technical specifications for interfaces and mapping.
• Work with the client to ensure their specifications are met and develop custom software as required.
• Prepare Technical Specification Forms (TSFs) based on Business Solution Descriptions (BSD) for specific functionalities.
• Develop customer-specific solutions based on TSFs and conduct unit testing.
• Correct bugs reported by the test team.
• Assist in configuring and integrating various modules of the solution to meet the customer’s needs.
• Participate in the installation of project deliverables at the client’s site.
• Assist the client with integration and acceptance testing, ensuring smooth implementation.
• Diagnose and resolve bugs reported by customers to ensure the expected functionality.

Certification, Acceptance, and Go-live Phases:

• Guarantee certifications with international networks (Visa, Mastercard) to approve and certify the solution and interfaces.
• Assist the client during the acceptance testing phase and implement pilot programs to test the production environment.
• Prepare and deliver patches and ensure the smooth transition of the project to the production phase, including handing over to the HPS support team.

Reporting and Performance Tracking:

• Report incidents and anomalies to impacted teams.
• Maintain daily activity reports on HPS tools to contribute to performance monitoring and optimization.

Qualifications:

• Bachelor’s degree in Computer Sciencec, Engineering, or a related field.
• At least 3 years of professional experience in a similar role.

Must-Have Skills:

• JAVA 17
• Angular
• Spring Boot
• Kubernetes
• Knowledge of DevOps tools such as JIRA, Bitbucket, and Jenkins

Nice-to-Have Skills:

• C
• Gradle
• Liquibase
• gRPC & Protobuf
• Spock
• Helm
• Terraform
• Kafka
• Elasticsearch
• AWS

Additional Skills & Knowledge:

• Strong knowledge of testing techniques
• Proficiency with Oracle databases
• Familiarity with HP-UX, LINUX, Unix AIX, and Solaris
• Knowledge of PL/SQL, C, Pro*C, JavaScript, and Shell scripting

This is an exciting opportunity to be part of a dynamic team working on cutting-edge technology and international projects. If you meet the required qualifications and are passionate about implementing innovative solutions, we encourage you to apply

Job Description:

• Corporate with the constrcution manager to connect with various government acceptance departments.
• Corporate with the constrcution manager to supervise and manage the site to meet the various goals of the project.
• Corporate closely with subcontractors to monitor the progress of small towns and coordinate the work resources required by subcontractors to meet project requirements.
• Corporate with goverment personnel to conduct on-site inspections.
• Participate in weekly or monthly meetings with subcontractors to discuss work progress and corperate in preparing monthly meeting progress reports.
• Establish good relationships with all relevant parties.
• Corporate to ensure site safety and comply with the requirements of the authorities.
• Corporate to organize relevant physical and electronic documents on site engineer, etc.
• Other tasks assigned by the manager.

Requirements & Qualifications:

• Diploma / Degree or above preferably from a recognized University accredited with PEB, Singapore
• Experience with public residential projects would be advantages
• Proficient in Microsoft Office / Projects, AutoCAD
• Ability to keep a positive attitube in a fast-paced environment
• Good team player

Responsibilities:

• Assist the project manager with on and off site meeting pertaining to the technical issues
• Responsible for submission of Architectural samples, shops drawing and other related documents to the consultants or authorities
• Coordinate and monitor work progress at site including periodical site inspection and attending meetings during course of construction of project
• Proven problem solving and achievements work progress according to the work schedule
• Site supervision and able to coordinate well with sub-contractors, RE and RTO

Requirements:

• Candidate must at least a Bachelor’s Degree, Post Graduate Diploma in Civil Engineering or equivalent
• Min 3 year relevant experience in the related field for this position
• Be able to work independently with minimum guidance
• Good team player, keen desire to learn, contribute, advance and progress with the company

Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.

As a Duty Engineer, you will be tasked to:

Install, maintain, perform room preventative maintenance and recommend replacement of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves. Order, mark, and stock parts and supplies as needed. Interact with guests as per The Westin Brand Standards. Maintain inventory and purchase orders log. Inspect tools, equipment, or machines. Enter and locate work-related information using computers. Operate power lift. Complete the life safety checklist, including the fire-pump run test and generator run test. Inspect fire sprinkler valves and alarm systems. Assist in development of disaster and emergency response protocols. Respond and attend to guest repair requests. Mentor and assist associates on duty. Liaise with departments (Front Office, Housekeeping, etc) on Guest Room Maintenance. Ensure timely maintenance of assets logged in Engineering System (Transcendent). Ensure Marriott Environmental Sustainability Hub (MESH) data compliance.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and assist individuals with disabilities. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Speak with others using clear and professional language. Visually inspect tools, equipment, or machines. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight. Stand, sit, or walk for an extended period of time. Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.

Key Responsibilities:

• Data Infrastructure Development: Design and build scalable, efficient, and secure data infrastructure to support advanced analytics and reporting systems.
• ETL Pipeline Development: Develop and maintain robust ETL (Extract, Transform, Load) pipelines to process data from various sources, ensuring high-quality, consistent, and accurate data.
• Data Integration: Integrate multiple internal and external data sources, ensuring seamless data flow across platforms.
• Data Modeling: Create and maintain data models and schemas that ensure the efficient storage and retrieval of data.
• Optimization and Performance Tuning: Enhance the performance and scalability of data pipelines, optimizing for speed and reliability.
• Collaboration: Work closely with data scientists, business analysts, and other teams to ensure that data is organized and accessible for analysis, reporting, and machine learning applications.
• Data Governance: Implement data quality control processes to maintain data integrity and consistency.
• Automation: Automate data workflows and systems to ensure efficiency and reduce manual work.
• Troubleshooting and Maintenance: Monitor the health of data systems, diagnose issues, and maintain optimal data system performance.

Qualifications:

• Education: Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent professional experience).
• Experience:2+ years of experience in data engineering, database management, or a similar field.
  Experience working with cloud platforms (AWS, Google Cloud, or Azure).
  Proficiency in relational and NoSQL databases (MySQL, PostgreSQL, MongoDB, Cassandra).
  Solid experience with ETL processes and tools (e.g., Apache Airflow, Talend, or custom-built pipelines).
  Familiarity with data warehousing solutions such as Snowflake, Redshift, or BigQuery.
  
• Technical Skills:Strong proficiency in programming languages such as Python, Java, or Scala.
  Expertise in SQL for data querying, optimization, and performance tuning.
  Experience with data processing frameworks like Apache Spark or Hadoop.
  Version control experience with tools like Git.
  

As a Systems Specialist, will be providing support in the following areas:

a) Windows system administration, including PowerShell scripting, system hardening, patching etc.

b) Linux (SuSE and Redhat) system administration, including shell scripting, system hardening, patching etc.

c) Virtualisation (VMware) administration, including provision of resources, hardening, patching etc.

d) Knowledge in Security Remediation process (vulnerability assessment and patch management)

"e) Basic knowledge of the following:

• Storage technology and Storage area network

• Infrastructure troubleshooting (server, network and etc)

• Commercial Clouds (AWS, Azure and GCP)

• Dockers, Containers and Kubernetes Platform operations and administrations

• Server Anti-Virus Software and Patch Management Software

• Databases such as MS SQL, DB2 and etc"

Requirements

a) Strong background in IT, Computer Science / Computer Engineering, or related discipline

b) Minimum 3 years of relevant working experience in the above technology is preferred.

"c) Relevant experience in the following would be advantageous:

• Working with Docker Containers and Kubernetes

• Setting up and managing commercial cloud platform such as AWS, Azure or GCP

• Infrastructure As Code, IT Automation Tool such as Ansible, Puppet. "

d) Possesses good communication and interpersonal skills

e) Have good command of written and oral English

f) Must be able to work beyond business hours including weekend when necessary

Responsibilities

• Design, build, and optimize scalable data pipelines using Scala and Hadoop frameworks.

• Develop and implement techniques and analytics applications to transform raw data into meaningful information using data-oriented programming languages and visualisation software.

• Write and optimize complex SQL queries for efficient data retrieval and transformation.

• Troubleshoot and resolve performance issues in queries and data workflows.

• Manage Hadoop-based data infrastructure, including HDFS, Hive, and related components.

• Monitor system performance and optimize resource utilization in a distributed environment.

Skills/Requirement

• Proficiency in Scala programming and functional programming principles.

• Strong SQL skills, including query optimization and database design.

• Hands-on experience with Hadoop ecosystem tools (HDFS, Hive, YARN, MapReduce).

• Familiarity with other big data tools like Spark, Kafka, or Flink is a plus.

• Strong analytical skills with the ability to troubleshoot and resolve complex data issues.

• 6+ years of experience in data engineering, big data technologies, or a similar role.

• Manage capacity for OpenShift environments
• Kubernetes/OpenShift Administrator, 24*7 on call
• Knowledge areas : Kubernetes, Jenkins, Red Hat OpenShift, Docker, Ansible, Linux (RHEL)
• Administrate the full OpenShift platform life cycle to ensure the platform remains secure, reliable and highly available.
• Work with other engineers to support the infrastructure of OpenShift as well as assist to resolve infrastructure queries/issues of OpenShift tenant applications
• Automation of platform operations and management
• Configure and Manage Monitoring, alerts for the OpenShift environments.
• Hands-on experience with Docker containerization, Kubernetes orchestration and tools such as Jira and Jenkins.
• Certified OpenShift Admin/Kubernetes Admin is preferred.

Job Description:

• Responsible to configure, setup, design process sequences, troubleshoot, and fine-tune processes on projects using FASA applications or help to develop them.
• Responsible for carry-out machine on-site setup and buy-off process.
• Act as a lead for core efforts such as setup, troubleshooting, and buy-off project using established procedures.
• Contribute to documentation.

Job Requirements:

• Experience in semiconductor process and engineering knowledge with a demonstrated understanding of troubleshooting at a high level.
• Experience as a team or project lead.
• Advance understanding of software configuration, machine system architecture, maintenance, repair and debug.
• Intermediate level of Omron PLC, Mitsubishi PLC, Siemens PLC, Allen-Bradley PLC, and Keyence PLC systems, including installation, setup, systems administration, troubleshooting, and fine-tune.
• Intermediate level with one or more general-purpose programming languages including but not limited to: Ladder Diagrams, Functional Block Diagram, Structured Text, and Statement List.
• Knowing how to communicate between PLCs and with other devices by RS232/TCPIP/Modbus/
• Effective interpersonal and communication skills, with the ability to interact appropriately with users of various technical-skilled levels and to remain professional while working to resolve problems.

Release Engineer

Job Description:

• Develop, maintain and administer tools which will automate operational activities and improve engineering productivity.
• Identify industry best practices/solutions and pursue continuous improvement opportunities in SDLC / SDLC2 (Software Development Life Cycle) processes and practices, relentlessly drive for standardization, automation and self-services.
• Develop reusable, scalable, and testable automation scripts and tools for routine and repetitive tasks.
• Drive alignment efforts between development and operations teams to better recognize benefits of automation and cloud.
• Research, propose and prototype new principles, technologies, tools and concepts and integrated them into the teams collective knowledge.
• Developing CI/CD roadmap and implementing to the projects. Help on AGILE/SCRUM Methodologies while execution.
• Manage and builds EAPI with Unit testing, Code Coverage, Enhancements. Same promote to Production through Jenkins CI/CD Pipeline.
• Configure OSS, Sonar, Fortify through continuous integration and commit based Scan for Quality Assurance. enable the automation testing and load testing.
• Automate continuous delivery and on-demand capacity management solutions
• Developing configuration and infrastructure solutions for internal deployments
• Troubleshooting, diagnosing and fixing software issues
• Updating, tracking and resolving technical issues
• Suggesting architecture improvements, recommending process improvements
• Evaluate new technology options and vendor products.
• Ensuring critical system security through the use of best in class security solutions.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)