• Manage day-to-day technical operations, including attending daily toolbox meetings, compliance with WSHA.
• Respond to emergency fault calls during office hours/standby duties after office hours in rotating duty roster and ensure timely rectification of issues.
• Liase with users and authority to prepare and submit detailed work proposals for job requests.
• Prepare costing, condition assessment, and proposal for maintenance works.
• Responsible for inventory record, drawings, documentations and defect liability period registers.
• Compile and maintain service reports, licenses/certificates on site.
• Prepare and submit certificate of completion for maintenance works and services monthly, and prepare monthly claims.
• Supervise and follow up with sub-contractors to carry out corrective maintenance/adhoc works and to rectify defects reported by quality control/auality, assurance, auditor/users.
• Check and certify works done by sub-contractors.
• Perform any other technical tasks as and when required.

Office Location: Tuas Naval Base

1. development of new repair project

2. supervise engineers' work & train engineers to improve their skill

3. report to management

4. at least bachelor graduation

5. at least 20 years of experience

6. Fluent English and Korean

7. strong technical back ground

8. design jig and test batch to confirm repair work

The Job:

• Planning, engineering, and executing maintenance of LPG Tanker and Chemical Tankers
• Monitor the performance of the vessel and crews to ensure compliance with safety regulations

Requirements:

• Ship Engineer of Class 1 COC or Class 2 COC with 2-3 years of sailing experience onboard an LPG / Chemical Vesesl.
• Working experience in a Shipyard and Ship Management Company will be an advantage
• Good knowledge of I.S.M code, Class, and Regulatory matters.
• Team player with a strong sense of responsibility, initiative, and willingness to travel

Please include the following when submitting your application via email to [email protected] :

• Detail resume with sea service record
• Earliest availability date
• Status in Singapore

We regret that only shortlisted candidates will be notified by Email

By applying for this role, you consent to ENEOS Ocean Shipmanagement Pte Ltd collecting and using your submitted personal information to process your application.

Position Summary

• Field Technical advisor on the construction of Heat Recovery Steam Generator (HRSG) supplied by Mitsubishi Heavy Industries Ltd.’s (MHI) supplier for Banyan CCP4 Combined Cycle Plant.
• To give the technical instruction and direction for the progress, schedule, and work quality of HRSG.

Job responsibility

Technical Advice

• Provide technical advice on the construction of Heat Recovery Steam Generator (HRSG)

Technical Reporting

• Provide a regular progress report to site mechanical manager and head office in Japan and Belgium

Project Management

• Site coordination meetings

Job Requirement

• More than 9 years of experience in construction of HRSGs
• Advanced knowledge of equipment installation for HRSGs
• English fluency (Upper Intermediate or above)
• Computer Skills: MS Office (Excel, Word, Access, PowerPoint, Outlook), SolidWorks, AutoCad
• Work experience at construction sites.

'Salary will commensurate with the experience'

Requirements

1. MOT Class I

2. Chief Engineer certificate holder

Job Description

1. Daily monitoring of the performance of the vessel as per charter party requirements.

2. Daily monitoring of all machinery performances on board.

3. Overall in charge of assigned vessels’ operational, technical, maintenance, crewing, purchasing, budgeting, insurance, statutory & Class compliance matters.

4. Arrange surveys and dry docking. Attend dry docking and special surveys.

5. Discuss shipyard invoicing before presenting same to the General Manager for approval.

6. Prepare docking report.

7. Interviewing and selection of crew joining allocated vessels.

8. To Ensure reporting compliance via the DANAOS system.

9. Preparing and ensuring that vessel is ready for any PSC or FSC Inspection.

10. Managing the OPEX and Non-OPEX of vessel.

11. Review of month end, quarterly and half yearly reports.

12. Monthly vessel performance review with charterers and owners as required.

13. Maintenance of optimum number of spares remaining on board.

14. Arrangement of attendance of class to vessels for annual and intermediate surveys.

15. To carry out vessel inspections when vessel calls port of convenience and generating visit reports.

16. To be the first point of contact to the vessels with regards to Technical Issues and advise the Master and CE on matters that require clarification.

17. Daily monitoring of the implemented PMS system and ensure compliance.

18. Review of Details Risk Assessments as submitted by the vessel.

19. Review and investigate Equipment Failure Reports to ensure no recurrence.

20. Liaise with commercial department on data requirement by charterers.

21. Undertake any other additional Technical related assignments as and when required.

22. Monitoring of vessels Daily movements, Fuel and Lube consumption on a daily basis including speed and consumption to be within charter party terms.

23. To liaise with engine and machinery makers for technical issues if required.

24. Monitor and guide vessels’ Engineers in their technical competencies.

25. Ensure that vessel is in class at all times.

26. Ensure zero incidents on board, zero off hire and zero PSC detentions.

27. To arrange machinery service engineers' attendance as required and coordinating LSA Technicians attendance.

28. To follow up with the requisitions raised by the vessels and have them supplied in a timely and most cost-efficient method by working closely with the purchasing department.

29. Generation of quarterly LO report for owners.

Primary Responsibilities (2 vessels)

· Technical management of the assigned Multipurpose Heavy Lift vessels including drydocking.

· Methodical and systematic review of Daily, Weekly, and Monthly Reports to ensure proper technical running of vessels and identification of risks.

· Management of ‘Defect Lists’ aligned with ‘Requisition Trackers’ to have full control on vessel’s condition (Deck & Engine) including raising of new defects and closure of existing defects.

· Management of Inventory Management System (IMS) with Purchase department as a running system always updated for supply & consumption of relevant items ensuring all unusable spares / stores / deck materials are discarded/ disposed in line with disposal regulations keeping vessels clean of unusable items.

· Full management of Planned Maintenance System (PMS) with vessels to have full control on vessel’s condition (Deck and Engine), checking authenticity of tasks completed and adherence to PMS schedules.

· Management of shore-based requirements in accordance with ‘Defect Lists’ and to maintain a record of all Shore Service Reports for services carried out on vessels.

· Carry out sailing visits / vessel inspections to ensure accuracy of Defect List and raising new defects, quality of closed defects, IMS, PMS, Accommodation upkeep, HSE and SMS. Identify competency of engineers and officers during the visits. Prepare Inspection reports capturing the status of the vessel after the visit.

· Carry out technical interviews / evaluations for all engineers in the fleet ensuring the right quality and experience. Carry out briefings for sea staff visiting the office to ensure their familiarity with the company procedures, ongoing initiatives, and accidents / learnings from the fleet. Carry out sea staff evaluations during all interactions with the vessel and feedback to crewing department.

· Liaise with Class for arranging annual and periodical surveys.

· Liaise with makers as required on troubleshooting technical problems & advising vessels accordingly.

· Liaise with HSE / Crewing / Accounts Department for smooth operation of vessels.

Requirements

· Shore experience as Technical Superintendent minimum 3 years with extensive experience in working with 4 stroke Engines. All vessels have 4 stroke Main Engines and hence extensive experience of working with 4 stroke Main Engines is essential.

· Experience with heavy lift vessels preferable.

· Sailing experience as Chief Engineer of minimum 3 years on board foreign going vessels

· Diligent, self-starter, independent and result oriented individual with excellent oral and written communication skills

· Proficient in Microsoft Office applications and general computer knowledge, attentive to detail.

Responsibilities

• Proceeding Action plan with doing PDCA and report the progress to MD regularly
• Planning skill up for engineers and service agents
• Review and update skill map of engineers and service agents
• Sharing technical information with engineers and agents
• Teaching / Coaching to Assistant manager and Supervisor
• Interview with subordinate regularly
• 24/7 customer support (office phone duty)

Requirements

• Degree in Marine Engineering/Electrical & Electronic Engineering
• Committed to continuous education through workshops, seminars, and conferences
• Excellent mentoring, coaching and people management skills
• Experienced same kinds of job or other department manager

"Join our innovative team as a Technical Support Officer in the School of Applied Science, specializing in Greenhouse and Agritech, and help shape the future of sustainable agriculture!"

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Life Science Medical Devices
• Possess own transport

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

· A minimum of 5 years’ experience in IT

· At least a bachelor’s degree in computer science or equivalent.

· Should have good experience in microservices API development, and good knowledge in Java framework.

· Expert in implementing AWS core services like Fargate, EC2, RDS, VPC, ELB, EBS, S3, etc.

· Prior experience in data migration projects from on prem to AWS cloud infrastructure.

· Previous working experience in banking domain is desired.

About the Role

We are seeking a Technical Programmer to join our innovative team. In this role, you will design, develop, and optimize cutting-edge software applications and solutions that drive business success. As a key player in our technical development team, you will collaborate with cross-functional teams to deliver high-quality, scalable, and maintainable software.

Responsibilities:

• Develop, test, and maintain software applications based on business requirements.
• Write clean, efficient, and well-documented code.
• Collaborate with cross-functional teams to design and implement innovative solutions.
• Debug and resolve technical issues to enhance application performance and reliability.
• Conduct code reviews and provide constructive feedback to team members.
• Stay updated on emerging technologies and best practices to continuously improve development processes.

Requirements:

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• Proven experience in programming and software development (e.g., .NET, Java, Python, or other languages).
• Familiarity with web technologies, frameworks, and APIs.
• Strong understanding of data structures, algorithms, and software design principles.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and in a team-oriented, collaborative environment.

About AvePoint

Check out our careers blog for content on our people, culture, and workplace!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Deliver expert support and comprehensive administration of the Microsoft 365 cloud environment, ensuring a secure and reliable infrastructure.

Key Responsibilities:

• Independently research, design, implement, and manage Microsoft 365 solutions for the organization.
• Oversee the Microsoft 365 environment, maintaining optimal availability, reliability, and performance.
• Continuously monitor system health; review, analyze, and test system performance.
• Conduct annual refresh for hardware, including endpoint devices and network equipment.
• Provide regular updates, perform backups, and restore data as needed.
• Work with internal teams to enhance functionality and improve user experience.
• Facilitate onboarding and offboarding processes for new hires and leavers.
• Document system configurations, processes, and create IT user guides.
• Deliver high-level support, working with internal teams and external vendors to resolve both onsite and offsite issues (including vessel support).
• Travel internationally to support vessel IT systems when vendors are unable to resolve issues remotely.
• Serve as the IT procurement officer, managing vendor relationships with excellent vendor management skills.
• Track and manage billing and subscriptions for SaaS applications and Microsoft 365.
• Maintain an inventory of IT hardware and software assets.
• Perform daily, monthly, and annual IT operational checks.

Requirements:

• Minimum 1 year of experience managing and administering Microsoft 365 environments.
• Over 2 years of experience as L1 support in a mid- to large-sized enterprise.
• Strong skills in customer service, communication, and problem-solving.
• Able to work independently as well as collaboratively in a team.
• Familiarity with networking and firewall configurations is a plus, though not mandatory.

Location: Tanjong Pagar
Employment Type: Full-time

Salary: Up to S$3,500

Job Overview:

• Provide technical support for internal staff and occasionally for clients. Responsible for troubleshooting, managing IT equipment, and handling onboarding processes. Ensure smooth IT operations within the agency and at client sites as needed.

Key Responsibilities:

• Troubleshoot and resolve hardware, software, and network issues.
• Set up accounts and IT equipment for new hires (onboarding).
• Install, configure, and maintain desktops, laptops, and mobile devices.
• Manage IT inventory and coordinate repairs with vendors.
• Provide on-site support for clients as needed.
• Ensure software updates, system patches, and security protocols are implemented.
• Document support requests and maintain user guides.

Requirements:

• Diploma/Degree in IT or related field.
• 2+ years of experience in desktop support or IT helpdesk.
• Proficient in Windows/macOS environments, Active Directory, and Office 365.
• Strong communication and problem-solving skills.
• Willingness to travel for on-site support when required.

Job description

• Provide remote/onsite technical support and services for related software.
• Apply Problem Determination/Problem Source Identification (PD/PSI) techniques in diagnosing and resolving complex technical problems for clients/services teams.
• Collaborating with other worldwide support/development teams and organizations to ensure a timely, accurate and seamless solution.
• Assist on pre-sales related activities such as requirement gathering, preparation of SOW and creation of new offerings. The candidate will be required to implement and maintain the solution built.

Required technical skills:

• Experience in troubleshooting z/OS and related software
• Experience in providing routine z/OS system maintenance related tasks
• Experience to solution and implement z/OS related infrastructure:

- SMP/E

· RACF

· DFSMS

· z/OS version upgrade

· z/OS and storage related migration to new hardware

Additional/Optional technical skills:

- Parallel Sysplex

- MQ on z/OS

- DB2 on z/OS

- CICS

- Omegamon

- Storage related skills – DS8k, IBM VE, etc

Requirements:

• Bachelor's Degree in IT or equivalent.
• At least 10 years of experience in z/OS and related Software.
• Open for 24x7 Support model.
• Fluent in English, both written and communication.
• Possesses effective communication skills, with the ability to work as a team both in person and remotely and to build up relationships across various teams worldwide.
• Able to solve problems independently.
• Customer oriented.
• Technical writing skills.

Responsibilities:

• Same as Associate Consultant, but with more responsibility for troubleshooting and resolving technical issues across multiple teams.
• Take a lead role in managing security and access control measures for both test and production environments.
• Oversee and guide incident and change management workflows, ensuring SLA compliance.
• Develop preventive measures to minimize downtime and human error through process automation and monitoring improvements.
• Lead efforts to implement full-stack monitoring and identify areas for continuous improvement.
• Produce comprehensive reports on system performance, incident handling, and improvement efforts for stakeholders and senior management.
• Provide mentorship and guidance to junior team members and ensure they are aligned with the team’s objectives and best practices.

Experience and Skills Needed:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience in an Operations Engineer role, with at least 2 years of experience in the field.
• Experience with security and access control measures for test and production environments.
• Knowledge of cloud infrastructure management and services (AWS, Azure, Google Cloud).
• Hands-on experience with scripting tools (e.g., Terraform, Ansible) and familiarity with monitoring tools.
• Strong problem-solving abilities, able to approach issues creatively and resourcefully.
• Excellent communication skills and the ability to work in a collaborative environment.

Responsibilities:

• Oversee monitoring and management of system alerts and abnormal behaviors.
• Coordinate and execute fault isolation procedures and provide detailed documentation.
• Assist in the resolution of complex issues using problem resolution scripts or escalate as required.
• Generate and analyze reports for monitoring, analytics, and audits to ensure operational efficiency.
• Validate post-change system health and recommend preventive measures.
• Maintain and improve the lifecycle management of incident tickets.
• Enhance and validate operational scripts with a focus on efficiency and accuracy.

Experience and Skills Needed:

• Same as Associate Consultant, with additional experience in managing complex system monitoring and problem resolution.
• Strong analytical skills to assess operational and system behaviors.
• Demonstrated ability to suggest and implement process improvements.

The Technical Manager is responsible for all technical operational activities, managing the technical department as well as providing engineering & planning services for tender and support services to projects.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Overall responsible for all permanent and temporary works design and design optimization by managing the appointed consultant to ensure that project is delivered within budget
• Responsible for handling client and consultant, coordinate with consultants, client and authorities for design matters and submission.
• Oversee the shop drawings submission and issuance, planning and control delivery of design schedule, monitoring the progress
• Coordinate and support the construction and other departments within the project to fulfil design requirement
• Resolve all technical queries and submit/raise Request for Approval / Information (RFA/I) to concern parties to clarify any ambiguous design details
• Review technical specifications and proposals submitted by Consultants / Subcontractors / Suppliers and produce procurement specifications
• Adherence to safety practices in the work place

Value Add of Position

• Excellent client facing with strong people orientation ability to build and develop positive relations
• Possess strong skill in developing and delivering effective communication to different audiences
• Able to lead and inspire high performance, to ensure project plans are implemented on a timely, efficient and effective basis

Qualifications and Education Requirements

• Education: Degree in Civil Engineering from a recognised university endorsed by PE Board or qualification acceptable to the Commissioner of Building Control
• Experience: Minimum 8 years of engineering experience in delivering large scale projects

• Carry out site standing supervision and inspection of the works including any off-site fabrication and/or as instructed by the Consultant team so that works are constructed to required quality and accuracy.
• Monitor progress of the works on site and at any off-site fabrication facility and report delays immediately.
• Attend site meetings and resolve technical issues with Contractor.
• Update Consultants on Contractor's work progress on site and identify any works on critical path.
• Maintain proper and updated daily records of all works done, including records of tests, inspections, status of work, safety, site diary, materials, equipment on site, labour, day works, provisional quantities, etc.
• Verify reports and claims submitted by contractor.
• Record all variations as instructed or approved by the consultant team.
• Attend to contractor's queries and co-ordinate works of the contractor.
• Building inspection/ construction work experience is preferred

Job Description:

• Quotation and Tender Preparation: Prepare accurate and detailed quotations for clients, ensuring alignment with project specifications, costs, and timelines.
• Tender Submission: Prepare and submit tender documents for projects, ensuring all requirements are met and deadlines are adhered to.
• Cost Estimation: Analyze project details to estimate costs for materials, labor, and other resources, ensuring competitiveness and accuracy.
• Vendor and Supplier Coordination: Work with suppliers and subcontractors to gather necessary pricing and technical details for tenders.
• Technical Support: Provide technical assistance in reviewing and responding to project inquiries, ensuring the right solutions are proposed.
• Documentation and Record-Keeping: Maintain accurate records of quotations, tenders, and all related correspondence.
• Follow-up and Feedback: Follow up with clients post-submission to address any questions or revisions needed.

Key Responsibilities:

Team Management:

• Lead and mentor the Field Application Engineering team to achieve technical excellence.
• Allocate resources effectively to meet customer and project needs.
• Monitor and evaluate team performance, providing feedback and support for professional growth.

Customer Support:

• Serve as the primary technical point of contact for key customers.
• Understand customer requirements and provide tailored technical solutions.
• Ensure timely resolution of technical issues and manage escalations.

Technical Expertise:

• Stay updated on industry trends, technologies, and competitor products.
• Provide guidance on product integration, testing, and optimization.
• Conduct technical training for internal teams and external stakeholders.

Collaboration:

• Work closely with sales, product, and engineering teams to align on customer needs and product development.
• Contribute to product roadmap discussions based on market feedback and technical insights.
• Documentation and Reporting:
• Maintain thorough records of customer interactions and technical solutions.
• Prepare regular reports on team activities, customer feedback, and project outcomes.

Qualifications:

• Bachelor's degree in Electronics, Electrical Engineering, Computer Science, or a related field.
• Minimum of 5 years of experience in field application engineering or technical support, with at least 2 years in a managerial role.
• Having knowledge of LoRa is an advantage.
• Strong understanding of LoRa technology, e.g., IoT systems, embedded systems.
• Excellent problem-solving, project management, and leadership skills.
• Outstanding communication and interpersonal abilities.

Preferred Skills:

• Experience working in IoT, automotive, etc.
• Familiarity with C. C++, Python and Java languages
• Ability to work in a fast-paced and dynamic environment.

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Technical Support Chemist

• Salary: S$ 3,200 – 3,600
• Working Hours: 5 Days Monday to Friday: 8am to 5pm
• Location: Tuas, West Singapore (Company Transport / Transport Allowance $120 if candidate possess own transport)

Requirements

• Degree in Engineering or Chemistry
• At least 2 years relevant experience

Job scope

• To supervise and support the functions of incoming waste segregation including bulk waste and loose waste as well as weighbridge.
• To constantly monitor improve the department performance.
• To conduct periodic review of existing workflows and procedures, and make recommendations for improvements and executing the improvement plans.
• To supervise and ensure the effectiveness and smoothness of waste unloading, segregation and distribution.
• Daily and regular inspection of the plant processes and monitor the working area 5S and TPM activities, safety and discipline at works, machineries and equipment conditions.
• Ensure incoming waste streams being checked properly for suitable treatment processes and current safe work procedures are suitable for handling by operation staff.
• As the core coordinator, lead and monitor the communication flow among internal departments on incoming waste discrepancy and revise related SOPs accordingly.
• To evaluate and develop new treatment methods and handling procedures for new and unknown wastes, and review of operation costs and regular update to management.
• To implement and supervise correct EHS practices within the department.
• To work with resale for arrangement of recovered products to minimize the storage.
• To prepare and analyse daily and monthly operation records/reports (e.g., cost, productivity, quality, nonconformance, etc) on plant processing and maintenance.
• And follow up necessary corrective actions and monitor consistently to relevant department staffs to follow up closely.
• Regular briefing / training to be conducted to department staffs for safety handling of high flammable solvent, MSDS, PPE requirement and risk assessment before operations.
• To activate emergency response team of operation and maintenance staffs and response to any in house spill and fire incident if in case of emergency.
• To liaise with EHS department to ensure fellow dept staff are upkeep with method of handling and emergency equipment usages in terms of spills and fire incident and to conduct regular practice and drill exercises with different scenarios to workers so that they are well familiar in emergency to response in time.
• To ensure all fellow staffs are well trained according to OJT program and ensure they can follow up SOPs and work safely.

Secondary responsibilities

• To undertake any other tasks assigned by the Management from time to time.
• As an ISO committee member, to develop and implement documents for operation procedures, such as SOP, RA and MOC, SWP and participate in auditing the various departments as an Internal Auditor

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Responsibilities

• Regional role for APAC
• As a SME (Subject Matter Expert), you will be responsible for driving key regional initiatives including; Regional Technical Support, Training, New Product Introduction, Repair Centre Support, and Improvement projects spanning the spectrum from operational efficiencies to new product implementation, to regulatory initiatives.
• Attain sufficient knowledge in the assigned product line through L3 support teams and product management to be able to work independently in conducting APAC wide FSE’s/Partner’s Technical training and sales product training.
• Be the liaison or key contact between regional technical support staff and the L3 Product Support in Glory Japan and GGS Spain. Drive critical product quality related issues and escalations, triage, facilitate bi-directional communication and the issue resolution to the local team, customers, partners, distributors, and dealers in the region.
• Plan coordinate and monitor the execution of all technical matters from product launch and through to support during product life cycle.
• Collect, analyse and develop root cause for product issues and share with L3 and regional technical and field support team for timely resolution.
• Support and coordinate new product launch activities, Demo and exhibitions as needed.
• Develop technical material as needed for distribution to partners and entities with APAC Region. Implement and assist in any related responsibilities assigned by the line manager.
• Monitor call rate and quality for key product in region wide and investigate/escalation as needed.
• Regular meeting with partner, entity and L3 to exchange information and update on going issues.
• Required to travel. Travel frequency subject to location within APAC - estimated 30% in a month.

Qualifications:

• Recognised technical qualification
• Current drivers licence

Experience

• Minimum 5 to 7 years’ experience in a technical support role handling complex technical issues
• Client facing and project management experience is strongly preferred

Skills and Attributes:

• Analytic with deep technical understanding to triage and root cause product quality and performance issues
• Experience in use of systems and tools such as TechServe, ClearQuest and reporting tools such as Power BI, QlikView
• Excellent communication (written and verbal) and interpersonal skills
• Tact and diplomacy in difficult and or awkward situations as well strong influencing skills is required.
• Actively develops a strong network of relationships across internal and external stakeholders to leverage the entire organization and drive execution
• Ability to work independently and set priorities to meet customer and organisational expectations
• Deeper skills for mechanical / electrical. Basic skills for Microsoft applications (Excel, Power Point, Outlook, etc), PC and networking.

Service Technician (Kitchen Equipment)

Working days: 5.5days

Working Hours: Mon-Fri 8am - 5pm, Sat 8am -12pm

Working Location: Hougang

Salary: Basic $2400 - $3000 + OT (When require)

Job Description:

• Install, service, and repair commercial kitchen equipment.
• Perform routine maintenance and inspections to ensure equipment operates efficiently and safely.
• Diagnose mechanical and electrical issues and implement effective solutions.
• Perform testing and inspection on finished goods for quality issues and perform corrective actions.
• Provide assistance and technical service requests to and by project clients.
• Other duties as assigned by management.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally.

What’s the role?

Bloomberg Technical Support is responsible for deploying and supporting Bloomberg’s variety of products and services. This high-profile role requires experience across general technical areas pertaining to hardware, software and networking, in addition to experience with coordinating the implementation of technology solutions.

The Technical Support team is seeking a qualified individual to provide leadership and direction to the team in Singapore. You will possess a strong customer focus, passion for leadership and high interest in technology. In addition, you have good attention to detail with excellent coaching and communication skills. You will work closely with a range of stakeholders to deliver access to the Bloomberg infrastructure while meeting our clients’ connectivity needs.

As a confident and well-organized communicator you will also be responsible for handling key accounts, regularly liaising with market data and technology personnel, as well as telecommunication providers, service vendors, and partner with a variety of internal stakeholders to ensure the highest quality of service to our customers.

You will work towards developing a collaborative team environment that fosters creativity and places a high value on providing quality customer service and technical support. Striving for excellence in both team productivity and customer happiness is at the heart of this position. You will be responsible for the hiring, on-boarding, evaluation and continued development of your team members.

We'll trust you to:

• Maintain quality relationships with your team on both a group and individual level
• Ensure that your team's performance is on track to meet departmental goals across multiple metric categories such as productivity and quality
• Provide tailored coaching that improves individual productivity and performance
• Empower your team to innovate and challenge traditional thinking on how to best tackle clients' technical issues
• Establish strong global & interdepartmental relationships and strategies to make valuable contributions to the business
• Build and drive strategies for your team that aligns with the department and business goals in the region
• Be involved in recruiting, hiring, and identifying candidates with potential to be successful at the role

You'll need to have:

• Minimum 3 years of working experience in technical support or a similar role that engages with internal or external clients in a technical capacity
• Minimum 1 year of experience in leadership, mentoring, coaching or training
• Business proficiency and fluency in Mandarin to support Chinese-speaking clients
• Excellent written and verbal communication skill in English
• Demonstrated people management, project management and change management skills
• Extraordinary level of customer service and a good understanding about our business
• Experience managing workflow or projects for our product and its technical area (software, connectivity, data, etc.)
• Strong stakeholder management skill, including networking and communication skills
• Experience working in a global, team-oriented, and collaborative environment
• Ability to quickly prioritize and take appropriate actions in handling escalated cases
• Strong interest in learning Bloomberg products and its technical concept and architecture
• Demonstrated continuous career growth within an organisation
• Bachelor’s degree or degree-equivalent qualifications

We'd love to see:

• Experience and knowledge of our product implementation workflow including the installation, relocation, and removal of new Terminals, routers, and circuits
• Experience and knowledge in troubleshooting client issues related to the Bloomberg software, hardware, SFTP, FIX and API products
• Experience and knowledge of PC hardware, operating systems and software suites
• Knowledge of networks with an understanding of but not limited to IP addressing, sub-netting, routing and Secure File Transfer Protocol

If this sounds like you:

Apply if you think we’re a good match. We’ll get in touch with you to let you know the next steps but in the meantime feel free to browse this: http://www.bloomberg.com/professional