Responsibilities:
1. Customer Service:

• Ensure a high level of customer satisfaction by delivering excellent support services.
• Act as a point of contact for escalated customer inquiries, maintaining a professional and customer-focused approach.
• Build and maintain excellent relationships with end-users, understanding their technical needs and preferences.
• Gather feedback from users to identify areas for improvement and implement solutions to enhance the overall user experience.
• Conduct user training sessions to promote self-service options and empower users to resolve common issues independently.

2. Technical Support:

• Identification and resolution of hardware and software issues for end-users, both onsite and remote.
• Serve as an escalation point for complex technical problems, ensuring timely and effective solutions.
• Collaborate with other IT teams within the organization (Infra, Network and App) to address and resolve technical issues.
• Oversee the development and maintenance of standardized laptop images for various user profiles.
• Deployment of laptops to new and existing users ensuring consistency, security, and compliance with organizational standards.
• Design and implement efficient processes for onboarding new employees, including laptop setup, account provisioning, and orientation on IT policies.
• Streamline and execute offboarding procedures, ensuring secure data removal, account deactivation, and retrieval of IT assets.
• Ability to analyze issues related to Microsoft 365 applications.
• Having knowledge to troubleshoot Wi-Fi or Network related issues.
• Possess expertise in diagnosing and resolving printer-related issues, including hardware malfunctions, connectivity problems, and print queue management.
• Develop and implement preventive and corrective maintenance strategies to optimize printer performance and minimize disruptions.
• Collaborate with vendors for escalated printer issues, warranty claims, and hardware replacements.

3. Documentation and Reporting:

• Maintain accurate records of support activities, including incident reports, service requests, and resolutions.
• Generate and analyse performance reports to identify trends and areas for improvement.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience).
• Proven experience in a technical support role, with a minimum of 3 years in a leadership or supervisory position.
• Excellent knowledge of desktop operating systems, hardware, and software applications.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, ITIL V4) are desirable.
• Solid understanding of ITIL framework and best practices for IT service management

Your new company
Our client is a renowned global construction leader, renowned for delivering landmark infrastructure projects across transportation, energy, and urban development sectors. To support their expanding operations, they seek an experienced Site Engineer/Senior Site Engineer to drive innovation, foster collaboration, and enhance project delivery.

Your new role
A few of your responsibilities would be;

· Assist the Construction Manager in project planning, scheduling, and progress tracking.

· Monitor daily site progress, identify potential delays, and implement adjustments to keep projects on track.

· Maintain and update project schedules, collecting actual data on progress and manpower allocation.

· Prepare monthly progress reports for internal and external stakeholders.

· Collaborate with project teams to identify potential risks and develop contingency plans.

· Resolve site-related technical problems and coordinate with stakeholders to resolve discrepancies.

What you'll need to succeed

· Minimum 8 years of engineering experience with a Degree in Civil Engineering or relevant field.

· At least 3 years of experience in planning, coordinating, and managing construction works/teams on similar projects.

· Prior experience working on construction sites, especially on civil projects.

What you'll get in return
You'll be offered career development opportunities, succession planning and on the job training will definitely be given to you. You’d also have an amazing team supporting you throughout your career.

What you need to do now
If you feel like you meet the above requirements or know someone who does, then click on the link to apply, or, you may send your application/referral directly to me at [email protected].

If this job isn't quite right for you but you are looking for a new position, please contact me for a confidential discussion on your career.

EA Reg Number: R24121320 | EA License Number: 07C3924 | Company Registration No: 200609504D

Job Responsibilities:

• Responsible for the management of Site Reliability Engineering, have hands-on knowledge on manage & troubleshot server, network and applications;
• Responsible for the deployment and daily monitoring of the company's business systems to ensure the normal operation and emergency response;
• Provide in-depth understanding of the operation and maintenance architecture, good at architecture design, performance optimization, platform security; Responsible for the improvement of the operation and maintenance team skills, to ensure the professional level of the operation and maintenance team.

Job Requirements:

• Familiar with automation deployment, proficient in how to build the most of popular monitoring system in the market. SVN/Git version control system and proficient in CICD configuration;
• Hands-on knowledge in Nginx configuration, Load balancer (SLB) configuration. Familiar with the Node.js running environment will be an advantage.
• Skilled in managing Linux systems and security, with experience in operation and maintenance of large websites or web application platforms will be an advantage;
• Understand common knowledge about the network, familiar with firewall, VPN, DHCP, DNS and other network technologies. Familiar with high availability/load balancing technology will be an advantage;
• High sense of responsibility, strong ability to analyze and eliminate faults, good at learning at work, able to withstand work stress;
• Understand the penetration test, have experience in safe operation and maintenance and have working experience in AZURE, AWS or Google Cloud platforms;
• Working Environment: Hyper-Cloud, Cloudform/AWX, ELK, Zabbix, Jenkins/VSTS, GitLab etc. We build together, We learn together.
• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Computer Science/Information Technology or equivalent.
• At least 1 years of working experience in the related field is required for junior position.

What we offer:

• Proper training will provide to the junior position.
• Attractive rewards for long-term service staff
• Energetic and friendly working environment (flexible working hours, quarterly events, staff birthday celebration and etc.)
• Medical insurance

Job Descritption:

• To render high quality sales/aftersales support to distributors and customers
• To provide advice and work on commissioning schedule and oversee building schedules of shipyards
• Assist factory on appraisals of engines and technical issues regarding engine performance
• Keep track of Distributor’s sales performance in ensuring expected sales budget is met
• Assist the development of sales activities of Distributors
• Provide support to distributors in the undertaking of projects, including technical support and provide updated information to department manager
• Provide full support in the preparation of sales seminar or any other sales or after-sales related activities or events including sales campaigns, promotions and programs for distributors and end-users
• Provide support to HQ on project co-ordination
• Oversee building schedules of shipyards and technical & commercial meetings with customers
• Provide advice on the commissioning schedule and oversee the entire process

Job Requirement

• Minimum 3 year experience in aftersales service
• Experience in handling marine or offshore equipment
• Minimum diploma in Mechanical engineering
• Willing travel to overseas

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Vivian Chung Fhui Tiin

EA Personnel Reg No: R22106436

• Managing the onsite delivering of software services, pre-sales, post-sales or service delivery support, installation and configuration for customer environments.
• The jobs solve various business systems, networking and applications problems for standard industry servers, specialized or complex clustered environments.
• Deliver reactive and proactive activities according to Service Level Agreement to ensure customer satisfaction and loyalty.
• Provides direct post-sales systems on site technical support for reactive and proactive customers.
• Each position maintains a high level of customer satisfaction by ensuring clear business and technical solution alignment, clarifying customer needs and ensuring that they are met.
• Responsible for HP Total Customer Experience as well as the revenue growth, profitability, and account retention.
• Applies developed subject matter knowledge tosolve common and complex business issues within established guidelines andrecommends appropriate alternatives.
• Works on problems/ projects of diverse complexity and scope.
• Exercises independent judgment within generally defined policies and practices to identify and select a solution.
• May act as a team orproject leader providing direction to team activities and facilitates information validation and team decision-making process.
• Ability to handle most unique situations.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. <R1988730> <Emily Ng Kim Yin

Details of the Division and Team:

At the heart of Deutsche Bank's client franchise, is the Corporate Bank (CB), a market leader in Cash Management, Trade Finance & Lending, Securities Services and Trust & Agency services. Focusing on the Treasurers and Finance Departments of Corporate and Commercial clients and Financial Institutions across the Globe, our Universal Expertise and Global Network allows us to offer truly integrated and effective solutions.

You will be operating within Corporate Bank Production as a Production Support Engineer in Payments domain.

Payments Production domain is a part of Cash Management under Deutsche Bank Corporate Banking division which supports mission critical payments processing and FX platforms for multiple business lines like High Value/Low value / Bulk / Instant / Cheques payments. Team provides 24x7 support and follows ‘follow the sun’ model to provide exceptional and timebound services to the clients.

Our objective at Corporate Bank Production is to consistently strive to make production better which ensures promising End to End experience for our Corporate Clients running their daily Cash Management Business through various access channels. We also implement, encourage, and invest in building Engineering culture in our daily activities to achieve the wider objectives. Our strategy leads to attain reduced number of issues, provide faster resolution on issues, and safeguard any changes being made on our production environment, across all domains at Corporate Bank.

You will be accountable to drive a culture of proactive continual improvement into the Production environment through application, user request support, troubleshooting and resolving the errors in production environment. Automation of manual work, monitoring improvements and platform hygiene. Supporting the resolution of issues and conflicts and preparing reports and meetings. Candidate should have experience in all relevant tools used in the Service Operations environment and has specialist expertise in one or more technical domains and ensures that all associated Service Operations stakeholders are provided with an optimum level of service in line with Service Level Agreements (SLAs) / Operating Level Agreements (OLAs).

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 21 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Acting as a Production Support Analyst for the CB production team providing second level of support for the applications under the tribe working with key stakeholders and team members across the globe in 365 days, 24/7 working model
• As an individual contributor and prime liaison for the application suite into the incident, problem, change, release, capacity, and continuous improvement.
• Escalation, Management, and communication of major production incidents
• Liaising with development teams on new application handover and 3rd line escalation of issues
• Application rollout activities (may include some weekend activities)
• Manage SLO for Faster Resolution and Fewer Incident for the Production Application Stability
• Develop a Continuous Service Improvement approach to resolve IT failings, drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability by understanding emerging trends and proactively addressing them.
• Carry out technical analysis of the Production platform to identify and remediate performance and resiliency issues.
• Update the RUN Book and KEDB as and when required.

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

Your skills and experience:

• Minimum 5 years’ experience in IT in large corporate environments, specifically in a L2 production support role.
• Good hands-on knowledge of databases (Oracle/PLSQL etc.), including working experience of writing SQL scripts and queries.
• Good hands-on experience on UNIX/Linux, Solaris, Java J2EE, Python, PowerShell scripts, tools for automation (RPA, Workload, Batch)
• Understands ITIL Practices
• Experience in application performance monitoring tools – Geneos, Splunk, Grafana & New Relic, Scheduling Tools (Control-M)
• Understanding on environments - Middleware (e.g.MQ, WebLogic, Tomcat, Jboss, Apache, Kafka etc, Database environments (e.g. Oracle, MS-SQL, Sybase, No SQL)
• Experience in APM Tools like Splunk & Geneos; Control-M /Autosys; App dynamics.
• Experience in Cloud Services platforms (GCP/ AWS/ Azure).
• Exposure on Payments domain fundamentals & SWIFT message types
• Knowledge in Udeploy , Bit bucket, Jenkins.
• Bachelor’s degree in Computer Science or Information Technology or Programming & Systems Analysis or Science (Computer Studies)

How we’ll support you:

• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Job Title: IT Infrastructure & Support Engineer (ID7029)
Location: Clementi
Working Hours: Mon to Fri 830am-6pm
Salary: $4700
Benefits: AL 15days, performance bonus

As a key member of the IT team, the candidate will be responsible for overseeing and optimizing infrastructure systems across both local and overseas sites.

Key Responsibilities:
• Manage and configure infrastructure systems (Active Directory, data centers, telephony, video conferencing, etc.) and network devices (firewall, VPN, wireless, etc.).
• Ensure automatic system backups, implement disaster recovery plans, monitor resource usage, and apply patches as needed.
• Coordinate with external vendors to ensure Service Level Agreements (SLAs) are met.
• Develop and maintain technical documentation such as admin and user guides.
• Provide technical support to local and international branches, ensuring LAN/WAN security.
• Source products, solutions, and vendors for project needs.
• Offer L1/L2 support and contribute as a team lead or member in various IT projects.

Requirements:
• Singaporean/ PR only.
• Diploma or Degree in IT/Computer Science, or a CCNA certification.
• Proficiency in English and Mandarin is required to liaise with overseas stakeholders.
• At least 1 year of experience in enterprise networking (WAN/LAN, VPN).
• Proficient in managing Microsoft Server, Microsoft 365, and Google Suite.
• Solid knowledge of TCP/IP, DNS, DHCP, Proxy, and Firewall setup.
• Familiarity with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless controllers.
• Strong understanding of CyberRisk, CyberSecurity, and PDPA.
• Experience with Veeam, VMware, UNIX/Linux, API/Web programming, and database management is a plus.

Our Company
Powerzone H2 Technologies is a provider focusing on the design, manufacture, and distribution of PEM fuel cells.
We aspire to be the leader in Hydrogen fuel cell system integrator and solution provider in the APAC region.
We are hiring a talented engineering professional to join our team.
If you're excited to be part of a winning team, Powerzone H2 Technologies is a great place to grow your career.

Job Scope

· Work with the research center for scale-up production/ manufacturing· Troubleshoot and advise on electrical and mechanical Fuel cell systems together with superior. Do fuel cell product testing

· Monitoring stock level and dealing with suppliers for the production process

· Answer all technical enquires and maintenance requirements from customers as assigned by the Manager

· Complete projects on time and within budget. Carry out any other work directly by your immediate superior or Director

· Cooperate with the team to solve problems

Requirement

· Bachelor's Degree or equivalent in Engineering or Other Advanced Diploma / Post-Diploma qualifications in Electronic Certificate equivalent

· With at least 2 years of working experience in a relevant field ( Fresh graduates are welcome to apply)

· Good computer skills i.e MS Office Suite and MS Project, Autocad, Photoshop

· Fast learner

· Good problem-solving, organizational, analytical, and critical thinking skills

· Ability to manage your project effectively

· Must be able to work in a team environment, including the ability to manage vendors and project stakeholders

· Demonstrate proactiveness in handling tasks at hand.

· Previous experience working with lab/industrial equipment required (if applicable)

Degree in Civil Engineering / Geotechnical Engineering with 3 - 5 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 5 to 8 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 3 - 5 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 5 to 8 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

• Designing, developing and enhancing electro-mechanical systems and mechatronic devices.
• Creating automated systems and the software to control them.
• Conducting research, documenting findings, and presenting reports at meetings.
• Developing design documents for mechanical parts and final products.
• Identifying areas of weakness in the Equipment and making recommendations for improvement.
• Understanding problems or client briefs and developing solutions that satisfy them.
• Selecting the required tools and materials for the process.
• Assisting with recruitment, onboarding, and training of junior Engineers or Apprentices.
• Attending workshops, training sessions, and conferences to network with others and stay on top of field advancements.
• willing to do night shift
• any service requirement from the site must go and attend any time
• Willing to work Night Shift

· Site project management.

· Overall project planning, scheduling, monitoring and updating to meet project completion targets.

· Daily site activities planning, preparing work breakdown, daily site operations, site coordination, monitoring and report work progress.

· Work closely with sub-contractors on project progress and ensure timely work arrangements

· Liaise with consultant and carry out site inspection.

· Attend weekly or monthly meeting with sub-contractors on work progression and prepare monthly meeting progress report.

· Preparation of structural analysis, loading calculation and drawings.

· Establish good relationship with all relevant parties.

· Ensure site safety & compliance to authorities’ requirements.

Requirement

- Degree in Civil or relevant Engineering

- 3-5 years’ minimum experience in Infra-structure project more than 200million.

· Site project management.

· Overall project planning, scheduling, monitoring and updating to meet project completion targets.

· Daily site activities planning, preparing work breakdown, daily site operations, site coordination, monitoring and report work progress.

· Work closely with sub-contractors on project progress and ensure timely work arrangements

· Liaise with consultant and carry out site inspection.

· Attend weekly or monthly meeting with sub-contractors on work progression and prepare monthly meeting progress report.

· Preparation of structural analysis, loading calculation and drawings.

· Establish good relationship with all relevant parties.

· Ensure site safety & compliance to authorities’ requirements.

Requirement

- Degree in Civil or relevant Engineering

- 3-5 years’ minimum experience in Infra-structure project more than 200million.

You'll join a Global MNC and have the opportunity to work on regional positions and learn talent mapping.

Responsibilities

• Manage pipelines via channels such as sourcing, screening and referrals to find and engage key technical talents of all levels.
• Collaborate closely with the Recruiting team (Recruiters, Coordinators, other Sourcers) & hiring managers throughout the recruitment lifecycle.
• Develop a holistic business understanding and manage stakeholder relationships.
• Prequalify potential candidates to determine their qualifications.
• Own interview scheduling process and communicate logistics to both candidates and hiring teams.
• Manage candidate communication throughout the recruitment process and providing feedback.

Minimum Qualifications

• Bachelor Degree in Business Administration, Human Resource Management or similar discipline.
• At least 3 years experience in performing talent sourcing in a high-volume environment (via search firm or in-house recruiting environment).
• Proven experience with research/sourcing tools (ie. Boolean, LinkedIn and other alternative sourcing techniques) to identify & engage passive candidates within the internet industry talent space.
• Excellent interpersonal skills with the ability to build rapport with stakeholders and communicate effectively across all levels of the organization.
• Ability to contribute in a fast-paced environment and prioritize multiple tasks.

JOB SUMMARY

• The Technical Delivery Lead will be responsible for managing the end-to-end delivery of our AI platform, working closely with cross-functional teams to ensure timely and successful project completion. This role requires a deep understanding of project management, AI and machine learning infrastructure, and technical leadership. The ideal candidate will have extensive experience in delivering complex technical projects, with a strong focus on infrastructure as code, DevOps, and platform automation.

Key Responsibilities

• Project Management: Lead the planning, execution, and delivery of the AI platform, ensuring projects are completed on time, within scope, and within budget.
• Technical Leadership: Provide technical leadership and guidance to engineering teams, ensuring best practices in software development, code quality, testing, and documentation.
• Stakeholder Management: Collaborate with stakeholders, including data scientists, AI engineers, and business leaders, to define project requirements and deliverables.
• Resource Management: Allocate and manage resources effectively to ensure project success, including managing external vendors and contractors as needed.
• Risk Management: Identify potential risks and develop mitigation strategies to ensure the smooth delivery of the platform.
• Infrastructure as Code: Oversee the implementation of infrastructure as code (IaC) using tools like Terraform to automate the provisioning and management of AI infrastructure.
• DevOps & CI/CD: Implement and manage DevOps practices, including continuous integration and continuous deployment (CI/CD) pipelines, to streamline development and deployment processes.
• Platform Automation: Ensure the development and maintenance of automation frameworks to enhance platform efficiency and reliability.
• Quality Assurance: Ensure rigorous testing and quality assurance processes are in place to deliver a robust and reliable AI platform.
• Communication: Maintain clear and effective communication with all project stakeholders, providing regular updates on project status, risks, and issues.
• Continuous Improvement: Foster a culture of continuous improvement, encouraging teams to innovate and adopt new technologies and methodologies.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Our Ideal Candidate

• 10 years of experience in technical project management and delivery, with a focus on AI and machine learning infrastructure.
• Strong proficiency in infrastructure as code (IaC) tools like Terraform, DevOps practices, and platform automation frameworks.
• Proven track record of successfully delivering complex technical projects, with strong project management skills and methodologies (e.g., Agile, Scrum).
• Demonstrated leadership and team management experience, with the ability to inspire and guide engineering teams.
• Excellent interpersonal and communication skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
• Strong analytical and problem-solving skills, with the ability to identify and address technical and project-related challenges.
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field is preferred.

Role Specific Technical Competencies

• Technical Project Management
• Stakeholder Management, Risk Management
• Oversee Platform Automation, Provide Quality Assurance for AI
• Oversee IaC implementation, Devops CI/CD pipelines for development and deployment

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Descriptions

• Manage a team of in-house Technician including roster planning, to carry out day-to-day building M&E services and manage contractors doing maintennace of Soft Services ( Cleaning , Pest control, landscape, security etc)
• Develop and implement preventive/ corrective M&E maintenance to ensure smooth and efficient operations of services.
• To provide technical knowledge and advice to the Team to resolve any site issue. To respond and compile fault cases and highlight any major issue to managers.
• Oversee sub - contractors in fitting out/ reinstatement of A&A works in accordance with authorities/ building’s regulations if needed. Manage minor A&A works M&E /facility-related repair and replacement works.
• Managing and fostering relationships with team/vendors and other key stakeholders through effective communications, collaboration, and engagement.
• Ensure set SLAs (Service Level Agreements) / KPIs (Key Performance Indicators) fulfilled.
• Administration of service or term contracts including cost comparisons and negotiation for contract renewal/ replacement of building M&E services.

Requirements

• Facilities management background with at least 3 years of similar experience.
• Minimum Diploma / Degree in Facilities Management , Building , Engineering or any equivalent.
• Good technical knowledge in Mechanical systems / engineering and ACMV.
• Good communication skills and Proficient in Microsoft application.

5.5 Work Day week

Job Description

• Industry/ Organization Type: Engineering (Valves & Piping)
• Position Title: Sales Operations
• Working Location: Ubi (near MRT)
• Working Hours: 5 days (Mon - Fri, 9am - 6pm)
• Salary Package: Basic Salary + AWS + VB
• Duration: Permanent

Key Responsibilities

• Assist the Sales & Business Development Department, focusing on the Building Services business unit to boost sales and enhance company profitability.
• Preparing documents such as quotes, meeting notes, project inventories, and sales reports.
• Identifying sales leads through platforms like LinkedIn, BCI, etc.
• Conduct market research to pinpoint opportunities and trends.
• Coordinating and negotiating to secure the best prices from suppliers for product procurement.
• Ensure timely customer payments and support core business processes as needed.
• Effectively communicate all information gathered or created to your direct supervisor and management.
• Other tasks assigned by the Superior and Management.

APPLY NOW!!!

• Excellent communication skills and the ability to build good interpersonal relationships.
• Ability to work under pressure and meet tight deadlines.
• Organized with the capability to multitask and maintain focus.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71680 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Collaborating with the client Business units to co-plan, manage, communicate and execute events to meet the client’s objective and goals
Providing workplace insights and FM knowledge of events management and planning, including but not limited to F&B, tech requirements, vendor support, guest experience
Curate a welcoming and collaborative community environment that supports an inclusive culture for our employees
Support and guide our employee community on how to use our amenities to help them maximise their productivity in the workplace

• Formulate a monthly calendar of events and implementation plan
• Build and maintain Standard Operating Procedures
• Organize facilities and manage all event’s details such as decor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional material etc.
• Providing outstanding customer service and organize memorable events that exceeds client expectations
• Propose ideas to improve event and service quality
• Develop an event planning process that is simple to adopt and implement
• Assist in the coordination of event orders with client, team and vendors
• Develop and manage the vendor network
• Meetings and Conferences: Overseeing internal meetings, conferences, seminars, and workshops for employees and clients.
• Corporate Event: Assisting in corporate events between company and stakeholders.
• Layout and Setup: Plan and setting up of tables, chairs, decor, and any necessary equipment such as audio-visual systems or presentation materials.
• Technology Integration: Setting up and managing audio-visual equipment for presentations, speeches, or entertainment.
• Food and Beverage Service: Coordinating with the delivery, setup, and service of food and beverages during the event,
• Guest Experience: Ensuring guests feel welcomed and comfortable throughout the event, providing necessary information and assistance as needed.
• Internal Coordination: Working closely with departments like HR, facilities management, marketing and the different service lines to coordinate and ensure seamless execution.
• Cleaner Coordination: Coordinate with the cleaner to start the cleaning process promptly. Ensure they have clear instructions on what needs to be done.
• Furniture and Equipment: Arrange for the removal and storage of furniture and equipment used during the event. This includes tables, chairs, AV equipment, etc. Ensure that everything is returned to its original layout and condition.
• Review cleaners’ deployment and duties to optimal use of manpower.
• Regular inspection for conformance to service standards and expectation of cleanliness, waste management, landscape and pest control.
• Investigates complaints regarding housekeeping service and equipment and takes corrective action.
• Monitor the cleaners’ schedule and ensure that they carry out their duties accordingly

Back-End - SQL Server

Responsibilities

• Designing database tables

• Creating views, functions and stored procedures

• Writing optimized SQL queries for integration with other applications

• Creating task schedules for use in automation

• Creating SSIS projects for ETL (Extract, Transform, Load),

• Creating reports in SSRS

• Optimize and maintain legacy systems

• Modify databases according to requests and perform tests

• Monitoring and managing user enquiries and issues on the systems helpdesk

• Troubleshooting system issues

• Extraction of reports as per the business requirements

• Support existing systems

Requirements

• In-depth knowledge on SQL server 2016 or above

• Hands-On experience on writing stored procedures, performance tuning and troubleshooting

• Experience with Microsoft SQL Server Reporting Services (SSRS) , Integration services (SSIS)

• Familiarity working with .Net Framework, JavaScript, HTML

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Job Scope :

• Build and maintain working relationship with overseas agent including select and recommend new agent
• Identify new agent to work with and correspond with overseas agent.
• Identify new agent to work with and correspond with overseas agent on Agency matter for Global Container Freight.
• Identify existing overseas agent contribution, network coordination
• Monitoring new Agent code creation in our CW1 system, including agent’s background checking.
• Build and maintain working relationship with overseas agent including select and recommend new agent when necessary to BD team
• Report and handle regional office’s Agency Agreement matter.
• Renew yearly liability insurance policy
• Assist on direct customer’s supply & shipment arrangement when necessary, existing customers
• Handle marine insurance claim, including cargo claim and Liability claim

Job Responsibilities:

Product Maintenance

• Responsible for timely re-lodgement of Prospectus and Product Highlight Sheet (PHS) for regulatory filing with the Monetary Authority of Singapore (‘MAS’).
• Responsible for product enhancements to support business initiatives and/or comply with regulatory changes. This will include amendment of Trust Deed, preparation of notice and ensure its timely dispatch to unitholders.
• Responsible for maintenance of funds in foreign registration (e.g. Taiwan, Brunei) and assist with local filing and reporting requirements (including the preparation of quarterly fund factsheets and translated prospectus).
• Responsible for periodic distribution payout of funds, ensure accuracy of information (i.e., distribution per unit) and payouts are executed in a timely manner.
• Preparation of materials for periodic meetings with Product Development Committee.
• Maintain product-related information and assist with product-related queries.
• Handles fund related matters, including making invoice payments for costs incurred in the course of legal filings etc.
• Requires working closely with the relevant functional units such as Legal, Compliance and Operations as well as external legal counsels and Trustee

Product Development

• Assist with setup of new products (Authorised and/or Restricted scheme), including taking minutes of meetings and making sure issues raised for the project are addressed and the fund is timely registered with the Authority in support of Sales’ product launch timeline.
• Requires liaising with relevant function units such as Sales Distribution team, Operations and Compliance.

Support for the Business Management

• Work on ad-hoc projects or any other duties as may be assigned from time to time.

Pre-Requisites:

• Diploma in Law or Degree, preferably in Business, Finance & Accountancy

• At least 2 years of relevant experience in the financial industry (in product, para-legal or compliance role would be advantageous)

• Good understanding of unit trusts / ETFs

• Strong interpersonal and communication skills

• Strong Project management skills

• Meticulous and diligent individual with positive attitude

• Self-motivated

• Team player

Other Information:

Lion Global Investors Limited is committed to equal employment opportunity. Our employment decisions are made based on job requirements and qualifications, and regardless of age, race, gender, religion, marital status, family responsibilities, or disability.

Please refer to our Data Protection Policy Statement on how we may collect, use and disclose your personal information. https://www.lionglobalinvestors.com/en/data-protection-policy-statement.html

Please be informed that only shortlisted candidates will be notified.

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

This role will be based in either SS&C’s Singapore or Hong Kong office.

The APAC TA Business Operations Support team is responsible for providing operations support services to the Transfer Agency Operations team servicing SS&C’s valued clients. This covers a range of operational support functions including configuration of TA applications for new client onboardings, first level production support issues, operational BAU support and supporting client driven small scale projects.

The role focuses on a range of products with the portfolio consisting of:

• A core Unit Registry platform
• Surrounding products of the Unit Registry platform that forms the ecosystem of application connectivity
• An enterprise digital platform for advisors and investors for Transfer Agency activities

Direct reports:

N/A

Role Responsibilities:

• Manage a team across multiple geographical locations and develop a highly effective team
• Versatile in managing support teams across different APAC locations to guide and train on TA processes
• Establish good working relations with APAC TA Business Operations and work closely to support Operations BAU, new businesses and initiatives
• Develop and motivate the team to drive performance efficiency and manage conflicts
• Communicate effectively with internal technology support teams and external TA vendors to resolve system issues and maintain service level standards
• Support new client onboarding by engaging all stakeholders to achieve end to end implementation
• Ensure continuous improvement of processes and practices to mitigate risks
• Ability to apply critical and analytical thought process to resolve production issues efficiently
• Perform business and project analysis to ensure accurate and thorough understanding of requirements and risks
• Lead and participate actively in client specific and regional project implementations and change requests
• Produce technical and business documentation for system enhancements and development
• Willing and able to travel within the region as required

Skills and Competencies:

• Experience in managing relationships with service providers
• Excellent verbal and written communication skills and a confident communicator
• Possess strong risk, control and governance frameworks and problem-solving skills
• Ability to work well under pressure and maintain professionalism
• Demonstrated drive and commitment towards attaining the highest possible standards
• Ability to work effectively and consultatively within a diverse team environment
• A keen interest in investigative work / service delivery, along with the ability to demonstrate a good use of initiative
• Strong advocate for continuous improvement in quality and delivery of team
• Competent with Projects and Business Analysis tools
• Project Management skills

Qualifications & Prior knowledge:

• Experience in a related role within the financial services industry.
• Preferably 8-10 years of experience in Transfer Agency
• Extensive knowledge of Transfer Agency services, systems and operations

Key behaviours:

• Instils Trust – contribute to building a safe learning environment in the business where the team can be listened to and understood.
• Collaborate – Must be able to work in a co-operative manner with both internal and external teams and take all views and interests into account when formulating outcomes.
• Ensure Accountability – Must take full ownership of their assigned responsibilities and the outcomes that are generated and pursued.
• Customer Focus – Must understand customer and partner needs from both a functional and operational perspective.
• Communicate Effectively – Must be able to communicate effectively and efficiently, both in written and verbal forms, across all levels of an organisation and all sizes of groups. Must also be able to listen to others and evidence that they have understood the needs communicated appropriately.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Job Description

We are seeking a dedicated Support Engineer professional to join our team to ensure the smooth operation of our systems and applications. The ideal candidate will have strong technical skills and be able to collaborate with various departments to support and maintain our software systems.

Responsibilities:

• Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
• Collaborate with cross-functional teams to identify and resolve production issues.
• Perform root cause analysis and provide solutions to prevent future issues.
• Create and maintain documentation related to production issues and resolutions via JIRA.
• Implement and maintain processes and procedures to improve production support.
• Provide daily, weekly, and monthly reports on system performance and issue status.
• Ensure proper deployment and release of software updates & infrastructure patches/upgrades.
• Participate in on-call rotation and respond to production issues after business hours.
• There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.
• Deployments during silent hours.
• Development work within the vendor product (about 10%-20% of time).

Preferred Qualifications:

• Bachelor’s degree in Computer Science or related field.
• 2–4 years of experience in Production Support or related role.
• Strong technical skills in Java, SQL, UNIX, and scripting languages.
• Ability to troubleshoot and resolve complex production issues efficiently.
• Excellent problem-solving and analytical skills.
• Effective communication skills to collaborate with cross-functional teams effectively.
• Willingness to participate in on-call rotation.

Main Purpose of Job

Reporting to the Principal Officer, this role is primarily responsible for the oversight of the financial reporting for St. James’s Place International plc (Singapore Branch) (“SJPISB”). The role holder is also responsible for providing business support for SJPISB.

Key Responsibilities of the Job

• Ensure that all financial reporting for SJPISB is in accordance with all relevant reporting standards/requirements and consistent with the relevant accounting policies and standards.
• Ensure that the Key Finance Controls of SJPISB are appropriate including the processing of payments and transfers within the Branch's delegated authorities framework.
• Responsible for review and oversight of quarterly and annual regulatory and tax-related returns including ensuring appropriate sign off and governance.
• Responsible for monthly and quarterly Management Information reports for distribution to SJPISB management and relevant Committees.
• Ensure that all other monthly, quarterly, and annual timetable actions are completed, and the SJPISB's Finance Monthly Task Calendar is signed off accordingly.
• Be the local liaison for the auditors to allow them to complete their annual audit in a time efficient manner.
• Ensure all relevant mandates, controls and documentation are updated and in line with MAS requirements.
• Provide local oversight of service relationships with external banking providers, corporate secretarial, tax and other advisers.
• Support SJPISB in its oversight of its third party providers including the administration centres, asset custodian, actuary and payroll providers.
• Responsible for the production of the outsourcing oversight Management Information reports.
• Support SJPISB and the Asia & Middle East Finance Division in related processes as requested by the Principal Officer.

Requirements of the Job:

• At least 4 years of relevant experience
• Qualified Accountant (CA, ACCA, etc.) with knowledge of Singapore FRS and accounting fundamentals
• Sound working knowledge of insurance accounting and RBC 2 reporting will be advantageous
• Accuracy and attention to detail
• Strong analytical and problem-solving skills
• Ability to work independently and liaise with other stakeholders to find the best solutions
• Strong interpersonal skills with the ability to communicate with a range of internal and external stakeholders
• High level of proficiency in Microsoft suite (Excel, Word, PowerPoint etc.)

We are looking for an organized, efficient sales support specialist to be responsible for administrative duties and assisting the sales department in gaining and keeping customers. The sales support specialist's responsibilities include tracking sales, providing customer service, and managing customer orders. The sales support specialist is also responsible for coordinating sales deliveries as well as recording sales data.

Candidate should have good time management and organizational skills. You should also demonstrate excellent interpersonal, communication, and customer service skills.

Job Description:

· Answering customer inquiries and following up with customers about their order status.

· Compiling a daily list of sales and providing sales data and guides to the sales department.

· Managing sales tracking tools, and compiling reports.

· Monitor sales trends and liaising with supervisor to develop sales strategies.

· Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.

· Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.

· Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.

· Handling administrative duties for the company and its executives and management teams.

· Reporting any unusual activity to your supervisors.

Requirements:

· A high school diploma or equivalent.

· A bachelor's or associate's degree in marketing, business, or a related field may be advantageous.

· Experience in administration and high-volume office work may be advantageous.

· Excellent team working, motivational, interpersonal, communication, and customer service skills.

· The ability to multitask and quickly switch your focus.

· Computer literacy, IT skills, and typing skills.

Benefits

• Career & Growth Development
• Friendly environment
• Annual Leave and Medical Benefits

Work Schedule:

5.5 day per week.

Monday to Friday: 9am to 6pm,

Saturday: 9am to 1pm

***Able to start work immediately or with short notice***