Job Description & Requirements

L2 Technical Application Support:

Job Description:

• Support large scale IT infra environment on 24/7 basis; Ready to work in shifts and standby support

• Providing technical application/architecture support to infra and application teams; Assisting with system integrations and infrastructure

• Identifying and resolving technical issues; support day to day operations

• Provide operational support like shakedown, monitoring the availability of the applications, deployment, system health check, etc

• Attend to incidents and problem resolution within stipulated SLA

• Support SRs and changes; Follow the ITSM process

• Administer and maintain the system; Maintain availability and optimal performance of the systems

• Maintaining and updating technical documents and procedures

• Support and upgrade of software (IIS, .Net Framework, 3rd party monitoring tools, etc)

• Work with the vendor like Microsoft, IBM for upgrades/issues/analysis

• Interface with different stakeholders in the project (security team, customers, infra and application teams)

Requirements:

• Good troubleshooting and communication skills

• Able to work well in a team environment

• Shift work is required for this position on 24x7 on rotational basis, including weekends and public holiday.

• 12 hours rotating shift as per duty roster (including 1 hour lunch break) including Saturday, Sunday and PH.

• 2 days work, 2 days off

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Technical Assistant Engineer to be part of their Engineering Team for ongoing transformation projects. They are located in the East - easily accessible.

Duties of Technical Assistant Engineer:

• Deliver technical support to customers and contractors, addressing queries and resolving concerns.
• Perform on-site measurements and system evaluations to identify areas for optimization and improvement.
• Take on ad-hoc assignments as needed, demonstrating flexibility and adaptability in various tasks.

Requirements:

• Higher Nitec or Diploma in Engineering Discipline or similar field
• Relevent experience
• Experience with ACMV and Building Management Systems (BMS)
• Possess valid Class 3 Driving License is an added advantage
• Entry level are welcome to apply. Training provided.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

What you'll be doing

• Diagnose and troubleshoot technical issues with heavy equipment, such as construction machinery, industrial vehicles, and related systems
• Perform scheduled maintenance and repairs to ensure the optimal performance and safety of the equipment
• Collaborate with cross-functional teams to coordinate the delivery of efficient and effective technical support
• Document all maintenance activities and provide comprehensive reports to management
• Stay up-to-date with the latest industry trends, technologies, and best practices in heavy equipment maintenance and support
• Contribute to the continuous improvement of our technical support processes and procedures

What we're looking for

• Proven experience as a technical support specialist or technician, preferably in the heavy equipment or industrial machinery sector
• Strong technical knowledge and practical skills in the diagnosis, repair, and maintenance of a wide range of heavy equipment
• Proficiency in reading and interpreting technical manuals, schematics, and specifications
• Excellent problem-solving and critical-thinking abilities to effectively identify and resolve technical issues
• Strong communication and interpersonal skills to liaise with clients, colleagues, and cross-functional teams

Interested candidates who wish to apply for the advertised position, please send in your resumes to [email protected].

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Instrumentation of measurement and detection equipment for military and homeland security.
• Oversee post-sales delivery of equipment, conduct scheduled maintenance, and conduct diagnostic analyses for troubleshooting and repair tasks.

Requirements:

• Higher Nitec in Electrical & Electronics Engineering or equivalent.
• At least 2 years of working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

DESCRIPTION

- Sizing, calculation, design layour, quantities and estimation based on drawings

- Provide technical support to sales team

- Prepare quote and technical proposal

- Attend meetings with consultants, engineers and clients

- On site troubleshooting/servicing work, resolving technical issues including system testing and commissioning

- Any adhoc tasks assigned by the management from time to time

REQUIREMENTS

- Knowledge in electrical and electronics

- Competent in AutoCAD

- Knowledge of BIM

JOB PURPOSE

The role as Support Engineer functions as Level 1 and 2 Support for Applications, Hardware and related processes in the IT Department for group operations.

JOB RESPONSIBILITIES

Responsibilities include, but are not limited to:

• Provide 1st level IT technical support to end-users.
• Assist end users to resolve 1st level requests related to hardware, software and network issues.
• Assist project team in delivery of project tasks.
• Ensure meeting users’ expectation by providing efficient and timely support.
• Provide regular feedback, updates and recommendations for improvement to Manager.
• Ensure compliance with Group and IT policies & procedures at all times.

Job Requirements

• Minimum ITE or Diploma in Information Technology, Computer Science or equivalent.
• Fresh graduates are welcome, training will be provided.
• Possess basic knowledge of Hardware/Software and Operating Systems.
• Positive work attitude, reliable and responsible personality.
• Ability to communicate and work well within a team environment.

• The Candidate shall possess at least a Degree in Information Technology (IT), Computer Science or equivalent qualification.

• The Candidate must possess a minimum of FIVE (5) years’ professional experience in the IT or Infocomm industry.

• The experience shall emphasize on operational support and maintenance activities. The Candidate shall have at least FIVE (5) years of working experience in Singapore and proficiency in the maintenance of web applications.

• This includes expertise in both system administration and operational support aspects. The Candidate must possess experience in supporting government projects and applications.

• They shall be proficient in providing Level 1 and Level 2 support for applications, demonstrating the ability to perform the following activities:

• Grants and reactivate access rights for user accounts via requests raised in a ticketing system. Assist with system testing and verifications following infrastructure changes and system patches.

• Liaise and follow up with external vendors on Level 2/3 support for troubleshooting issues/incidents and software development for change requests.

• Ensure all reported incident tickets and service requests meet the agreed Service Level Agreements (SLAs).

• Perform maintenance tasks and documentation reports in periodic and/or unplanned manners (ad-hoc requests), as follows:

• Generate reports for user access, application reviews, and other statistics purposes

• Perform User management and KPI management tasks.

• Prepare production deployment for bug fixes and system enhancements.

• Monitor schedule jobs / interfaces and follow up with remedy actions when necessary.

• Conduct housekeeping of system logs and project documents when necessary.

• Transcode files (e.g. media, document, etc.) for applications and servers.

Job Description

• Responsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs & service levels.
• Perform troubleshooting for client platform related problems
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.
• Provide timely status updates to relevant parties.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in client platform implementation/upgrade project.

Skills Required

• Minimum 1 year relevant experience in providing desktop support
• Proficient in Microsoft Windows / Windows XP / Microsoft Office
• Experience in providing desktop support to senior management

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Responsibilities

• Provide technical support and troubleshooting for CCTV systems.
• Provide software application support to hardware systems.
• Assist customers with installation, configuration, and maintenance of CCTV equipment.
• Diagnose and resolve hardware and software issues remotely.
• Collaborate with the engineering team to escalate and resolve complex technical problems.
• Document and track customer interactions and solutions in the support ticket system.
• Educate customers on proper usage and best practices for the systems.
• Conduct routine system checks and updates to ensure optimal performance.
• Stay updated on the latest trends and technologies in the surveillance industry.

Qualifications

• Diploma or Degree in Engineering or IT field
• Experience in technical and software support or a related field, specifically with monitoring and surveillance systems.
• Strong problem-solving and analytical skills.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Detail-oriented with strong organizational skills.

Mandatory Skills

• Technical troubleshooting
• Software application troubleshooting
• Customer service
• Time management
• Communication
• Remote diagnostics

Plus to Have

• CCTV systems
• Monitoring and surveillance systems
• Networking

Working Arrangement

• Working Hours : On-site period – shifts of either 00:00 to 12:00 or 12:00 to 23:59.
• Working Days : 4 Days On, 4 Days Off Rotation (weekly).

Team Orientation

• Teams size of at least 5 members.
• Senior team member will provide training and guidance to junior team member.

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: West, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: West, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Role:Desktop Support Engineer

Install, upgrade, support and troubleshoot mobile /smart devices
• Good communication and problem-solving skills
• Excellent interpersonal skills
• Dedicated as well as hard working individual with the intercommunication skills to work at all the level of organization.
• Helpful and well-mannered
• Working tirelessly to enable the growth and development of organization that is customer centric and outward-looking.
a. Knowledge in basic trouble shooting of mobile/smart devices (Primary Requirement)
b. Knowledge in WOG, Legacy and application accounts based on monthly basis
c. Basic Desktop trouble shooting skills
d. Imaging and OS instalation knowldge.
e. Knowledge in MS excel"


Must have Talent / Skills
Good communication and excellent interpersonal skills, Proficient in Microsoft Office applications

Good to have Talent / Skills
ITIL Process Knowledge

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Advanced Networks & Sensors

Our Advanced Networks & Sensors business specializes in platform digitalization, advanced connectivity, and cutting-edge manufacturing. This diversity of capabilities presents a range of roles through which you can contribute to the development of innovative, secure, and patented products. Join our team and play a crucial role in developing tomorrow’s technology and connectivity solutions and services to sectors spanning defence, public security, government, and the commercial realm. Your work will have a global impact as we empower customers through advanced communications, intelligent sensors, and the deployment of AI-enabled Edge applications for mission-critical roles.

Together, We Can Make A Significant Impact

You will work with a team with technical expertise working alongside engineers. You will ensure on contractual fulfilment, customer satisfaction & operational excellence within your domain.

Be Part of Our Success

• Providing 1st level / 2nd level support to end-users in troubleshooting and resolving of desktop PC, servers, network problems. Perform IMAC for computer setup
• Provide overall system administration and maintenance support for domain environment
• Take ownership of all the calls coming to service desk until the case is closed
• Provide Monthly report to supervisor / manager
• Regular housekeeping of all in house systems and operating procedures
• Review systems regularly to improve and streamline work processes
• Perform overtime as and when it requires
• Any other tasks as and when assigned by the reporting supervisor / manager

Qualities We Value

• Knowledge on basic LAN/WAN networking infrastructure is a must
• Knowledge of domain knowledge, enterprise applications is an advantage
• Able to troubleshoot and resolve all technical problems with minimum supervision
• Able to provide Helpdesk level support over phone / email / onsite / Incident Mgt System
• Experienced in installation, setup, configuration, migration, upgrading and maintenance of server, desktop PC, OS, software and related peripherals
• Have good communication skills, be meticulous and organized in your work and be able to work well with tight deadlines
• A good team member
• This is a 1 year direct contract
• Working location is in Jurong East

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated
• Meaningful work and projects that make a difference in people’s lives
• A fun, passionate and collaborative workplace
• Competitive remuneration and comprehensive benefits

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Support Engineer

Internal Code: A25033

This is a contract role. The engagement is till December 2025.

What will you do?

• We adopt agile software practices as our core operating principle, and we work with the latest software technologies and best practices. We are also very proud of our flat team structure, and collaborative and fun culture.
• We are seeking a highly motivated software engineer who will write beautiful code, and contribute in delivering the next generation national health claims processing platform.
• If you are looking to collaborate with highly motivated peers, and immerse in best industrial practices, or if you have a deep passion for contributing to the public good, this is the right opportunity for you.
• Design, develop, document, test, deploy, and maintain software applications.
• Improve software quality using Scrum practices such as code review and unit testing.
• Be well-rounded and collaborate with QE, DevOps, or Product Owners and Business Analysts to contribute to the success of the project.
• Perform L2 Support

What are we looking for?

• Degree in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines.
• At least three years of professional experience in a software engineer or equivalent position.
• Familiar with cloud-native technology and architecture.
• Familiar with Clean Code, Design Patterns and Unit Testing.
• Knowledge and experience in Kotlin, Spring Boot Framework and Spring Cloud will be advantageous.
• Working experience in Agile and UX development environments will be an added advantage.
• Good presentation and listening skills.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice () to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: West, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Key Responsibilities:

• Provide high-quality L2 support for Java and web-based applications in a production environment.
• Coordinate and support infrastructure maintenance tasks.
• Manage the implementation of new application releases, ensuring adherence to industry best practices in release management.
• Collaborate with cross-functional teams (including Peer Application Teams, Infrastructure, Vendors, Security, and Change Management) to ensure smooth operations and minimal business disruption.
• Address production issues promptly, meeting agreed-upon Service Level Agreements (SLAs).
• Continuously improve support processes to enhance service levels and overall quality.
• Provide support across various shifts, including night shifts, weekends, and public holidays, as required.

Shift Timing:

• Morning shift: 6 AM to 3 PM
• General shift: 9 AM to 6 PM
• Afternoon shift: 2 PM to 11 PM
• Night shift: 10 PM to 7 AM

Transport Eligibility:

• Transport is claimable for:Before 7 AM (for morning shift 6 AM to 3 PM).
  After 11 PM (for afternoon shift 2 PM to 11 PM).

Qualifications:

• Minimum of 2 years' experience in an L2 application support role.
• Proficiency in Linux and Unix Shell scripting.
• Strong knowledge of SQL (MySQL/MSSQL).
• Hands-on experience troubleshooting and debugging Java and web-based applications.
• Familiarity with OpenShift and Docker.
• Experience with application implementation projects in financial institutions is a plus.

Role Description

This is a full-time on-site role for a Customer Support Engineer located in Singapore. The Customer Support Engineer will be responsible for providing exceptional technical support for customers' inquiries and issues. They will work closely with customers to troubleshoot problems, provide solutions, and ensure the best possible customer experience.

Qualifications

• Prefer technical customer support role in the Semiconductor industry
• Good communication skills, both written and verbal
• Demonstrated ability to manage multiple tasks and priorities in a fast-paced environment
• Customer service experience
• Ability to work independently and collaboratively as part of a team
• Open to fresh graduates and provide full training for Semiconductor troubleshooting

Job Details

• Salary up to SGD 2K
• Working Area: East, Singapore
• Working hours: Mon-Fri( 8:30am- 5:30pm)

Do you pride yourself on delivering the highest standard of customer service? Are you a fast learner and possess a keen desire to maintain and operate a wide variety of systems? Do you like helping out at events, ensuring that the AV component are all well taken care of?

If so, come join our team. We believe in delivering excellence and if you share the same motto, we’ll be a great fit together. We promise you a friendly work environment and the opportunity to grow your career.

The Responsibilities:

Implementation Support / Operations

· To provide support in the implementation and operation of all aspects of audio visual, video conference, display and presentation technologies used in the client’s premises.

· Assisting in the provision of support for internal and external events.

· To carry out routine testing of equipment to diagnose, log and report operational faults.

· Working with our team to assist in the diagnosis and rectification of faults to ensure that all systems are fully functional and that equipment and system down time are kept to a minimum.

· To ensure any paperwork is completed on time and filled out completely, as required.

· Support in-house Video Conferencing technology

· Clean and maintain audio and video equipment and ensure that they are stored properly

· Diagnose, test and resolve A/V equipment and media system problems as part of the regularly scheduled preventative maintenance cycle

· Operate and monitor equipment during meetings, such as sound levels, remote cameras, video playback, and webcasting

Maintenance

• Carry out regular preventative room checks, ensuring all equipment functions correctly in accordance with the room check procedure.
• To maintain records of equipment usage (when applicable), to make minor adjustments and repairs to equipment when necessary.
• Raise tickets for faults and liaise with relevant bodies for repairs of malfunctioning equipment
• Proactive maintenance/reporting to ensure all AV equipment is always of the highest standard and functioning correctly.
• Assist with first line fault repairs
• To carry out scheduled maintenance checks (room checks/power downs) and to write technical reports based on test results

The Pre-Requisites:

• Responsible, self-motivated and a self-starter.
• Preferably at least two years of experience in the operation, engineering and / or installation of AV systems. A strong knowledge of audio, video and networking engineering fundamentals.
• Should have, if not all, most of the following industry certifications: Crestron, Zoom, QSC, Cisco, Shure, Poly
• Team player and can work independently
• Drive to exceed expectations and in delivering excellence.
• Must be able to effectively handle stressful situations.
• Candidate must possess at least Diploma in Engineering (Computer/Telecommunication) or equivalent.
• Required language(s): English
• Come join us, we will prepare you for the success you yearn for in your career.