Our client is from Oil and Gas industry, a local leading player. They are looking for a Senior Process Engineer to assist their team for the next phase of their business. They are located in West.

Duties of Senior Process Engineer:

• Provide technical support for routine and non-routine production activities.
• Develop best practices to improve production safety, reliability, and efficiency.
• Evaluate current production activities and implement continuous process improvements.
• Troubleshoot process and equipment problems to enhance operational reliability and efficiency.
• Measure plant performance, including power consumption index and process availability.
• Undertake energy efficiency and optimization projects as required.
• Manage alarm systems and ensure robust operations.
• Lead Management of Change projects for terminal modifications.
• Participate in safety evaluations, inspections, and emergency response efforts as needed.

Requirements:

• Minimum Bachelors Degree in Chemical Engineering or any relevant field.
• Minimum 3 to 5 years experience in Oil and Gas Industry or any relevant industry.
• Prior experience in handling process safety in plant design is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Quotation Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Review and comprehend technical requirements outlined in customer tender documents.
• Coordinate with internal teams to collect essential data for proposal development.
• Provide technical expertise during tendering and quotation processes/activities and support the sales and marketing team with relevant engineering insights.
• Prepare cost breakdowns and delivery schedules to assist the sales and proposals team in responding to inquiries.
• Draft and compile technical documentation, such as datasheets, proposal designs, clarification notes, and responses to tender specifications.
• All other ad-hoc duties as assigned.

Requirements

• Min Degree in Relevant Qualification in Engineering or equivalent.
• Min 5 years relevant working experience.
• Proficient in Microsoft Office and CAD software.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

• Identify and resolve problems with marine motors, auxiliary engines, steering systems, and other related components.
• Repair inboard and outboard engines, focusing on fuel, cooling, and exhaust systems.
• Perform regular maintenance to ensure the proper functioning of all shipboard systems.

Requirements:

• Diploma in Marine Engineering or equivalent.
• At least 2 years of nautical maintenance and repair experience.
• Skilled in using diagnostic tools and marine service equipment.
• Good understanding of marine engines, auxiliary engines, and cargo pumps.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

JOB DESCRIPTION

· Define the architecture and design specification for in house video encoder and decoder, according to market requirement.

· Make assessment of the video encoder quality, either in house design or licensed IP.

· Work with IC design team to resolve the issues during design phase.

· Create test plan for the video encoder and decoder and qualify the design.

· Work with software team to develop the driver for the video encoder and decoder.

JOB REQUIREMENTS

· Bachelor’s or Master’s Degree in Electronic Engineering with IC design background

· Familiar with video compression technology, such as MPEG4, H264, H265, MPEG5, etc.

· Familiar with video quality assessment.

· Familiar with video encoding algorithm and video decoding compliance test.

· Familiar with architecture of video encoder and decoder RTL design.

· Knowledge in video/image pre and post processing is an advantage.

· Good communication and interpersonal skills

· Strong analytical and problem-solving skills

• Develop test programs for Digital, PMIC, RF & Mixed Signal products on automated test equipment.
• Liaise closely with the design engineers on the first silicon debug, device characterization, test program bring up and production release activities.
• Troubleshoot digital vectors (JTAG/SCAN/ATPG / Functional / Mbist) and Device characterization across PVT (Process, Voltage and Temperature).

Requirements:

• Diploma in Electronics/Electrical/Communication Engineering or equivalent.
• At least 3 years of developing SOC programs from NPI to volume ramp stage experience with Advantest V93k or Teradyne Uflex/Iflex.
• Proficient in Java, C/C++, Visual Basic, Perl, Python

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Responsibilities:

• Manage assigned projects.
• Prepare submission documents based on specifications.
• Coordinate with customers on technical issues, approvals, and schedules.
• Develop and deliver switchboard training materials.
• Compile material lists for switchboard orders.

Requirements:

• Diploma/Degree in Electrical Engineering or equivalents.
• Minimum 1year related working experience.
• Proficient in Microsoft Office, AutoCAD.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

• Support the planning, implementation and upgrade of the cybersecurity products and solutions.
• Train external and internal clients on how to use the company products and solutions.

Requirements:

• Diploma in IT/Cyber Security Engineering or equivalent
• At least 2 years of CyberArk experience in IT, IS or Cybersecurity industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Responsibilities:

• Assist in planning, executing, and coordinating construction tasks according to the master and detailed work schedules.
• Prepare and submit essential project documents such as timelines, method statements, design plans, risk evaluations, and monthly updates.
• Oversee construction work to ensure it adheres to contract terms, drawings, quality standards, and Environmental, Safety & Health (ESH) guidelines.
• Collaborate with Clients, Authorities, Consultants, Subcontractors, and Suppliers on all aspects of the project, providing solutions and ensuring proper documentation.
• Coordinate with clients and consultants for site inspections, submit technical reports, and maintain accurate site records. Assist the QS department in reviewing contractor claims and progress payments.
• Attend meetings with Clients, Consultants, and Contractors to monitor project timelines and ensure progress is on track.
• Maintain an organized document control system, reviewing detailed design drawings and project specifications.

Requirements:

• Bachelor’s degree in Civil Engineering recognized by the Professional Engineer Board.
• At least 2 years of working experience in the construction and infrastructure industry.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Responsibilities:

• Review specifications, clarifications, and drawings.
• Schedule works, requisition materials, control costs, and supervise projects.
• Coordinate with Structural, Architectural, and M&E teams to resolve issues.
• Ensure timely progress and compliance with safety and regulations.
• Conduct QA/QC and enforce safety on-site.
• Prepare progress and handover reports.
• Handle additional assigned tasks.

Requirements:

• Degree in Civil Engineering or equivalents.
• Miniumum 1 year of working experience in contruction industry.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Responsibilities:

• Proficient in reading electrical and ELV schematic diagrams.
• Coordinate with Clients/Sub-Contractors on project and maintenance matters for smooth site execution.
• Review contract specifications and prepare variation orders as required.
• Perform engineering design, load, and fault calculations.
• Resolve technical issues related to installation, commissioning, and testing.
• Ensure installations comply with approved drawings, method statements, project specifications, and standards.
• Attend site meetings to discuss and resolve issues with Clients/Sub-Contractors.
• Assist Project/Site/Construction Manager in monitoring project progress.

Requirements:

• Minimum ITE in Electrical Engineering or equivalents.
• Experienced in project management for industrial and commercial projects.
• MRT project experience is an added advantage.
• Knowledge of design phases or street lighting work is a plus.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Job Description

• Industry/ Organization Type: Material Handling Equipment Supplier
• Position Title: Control System Engineer (Electrical Control Panels)
• Working Location: East – Ubi (Walking distance from MRT to the company)
• Working Hours: 5 days (Mon-Fri: 8.30am-6pm)
• Salary Package: Up to SGD 4500 + AWS
• Duration: Permanent

Key Responsibilities

• Managing integration engineering tasks.
• Developing and implementing electrical circuits from the initial concept, through design, to programming.
• Programming PLCs, with proficiency in brands like Siemens, AB, Omron, Mitsubishi
• Installing, starting up, testing, and commissioning electrical control panels both in-house and on-site.
• Calculating complete costs for control panels necessary for projects.
• Conducting operational and maintenance training for customers and colleagues.
• Creating Operational and Maintenance manuals for completed projects.
• Diagnosing and repairing issues with delivery systems.
• Working independently both in-house and on-site.
• Coordinating with owners, subcontractors, and vendors.
• Meeting customer expectations according to engineering standards.
• Ensuring reports are submitted accurately and on time.

APPLY NOW!!!

• Min. Diploma in Electrical, Mechatronics, Automation, or Instrumentation Control System Engineering
• Min. 2 years of experience in the design and troubleshooting of Electrical Control Panels and PLC Programming
• Experience with material handling equipment or weighing systems is highly advantageous
• Hands-on experience in servicing and troubleshooting such systems is preferred
• Ability to read and understand schematic, electrical, and mechanical diagrams
• Must know Auto-CAD
• Willing to travel on short notice if required based on the project

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71642 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

• Setup and troubleshooting of semiconductor equipment and record engineering improvements for future reference
• Build procedures for assembly, inspection and testing of equipment

Requirements:

• Diploma in Mechanical/Mechatronics Engineering
• At least 2 years of experience in setting up automation equipment
• Knowledge of Electro Mechatronic System

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is a well-established MNC, market leader in the Water Treatment industry. They are looking for a Electrical and Instrument Engineer assist their Engineering team for the next phrase of their business. They are located in South – easily accessible.

Job Responsibilities of Electrical and Instrument Engineer:

• Review project specs to ensure equipment design meets contract requirements.
• Prepare, review, and approve instrumentation and electrical deliverables (e.g., lists, data sheets, diagrams, schedules).
• Create material requisitions and perform technical bid evaluations for electrical and instrumentation equipment (e.g., transformers, MCCs, flowmeters, control valves).
• Develop engineering standards and procedures for design and production.
• Monitor project costs, timelines, and compliance with technical specifications.
• Attend technical and HAZOP review meetings to address client feedback.
• Support plant start-up, commissioning, troubleshooting, and manual preparation.
• Provide technical support to sales, engineers, and project managers.
• Self-manage daily engineering tasks while adhering to health and safety protocols.

Requirements

• Bachelor’s degree in engineering discipline
• 5 years’ E&I experience in water treatment industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Our Client is in the Manufacturing Industry. Due to their current expansion plan, they are looking for a Manufacturing and Production Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Offer continuous technical support to contract manufacturers, resolving electronic engineering issues encountered during production.
• Work closely with manufacturers to establish and uphold rigorous quality control standards, ensuring reliable and consistent product performance.
• Analyze manufacturing workflows to identify and implement process improvements that boost efficiency and productivity.
• Address and resolve electronic engineering challenges to prevent production delays and minimize defects.
• Collaborate with design and development teams to implement design enhancements that improve product quality and streamline manufacturability.
• Coordinate investment audits with cross-functional teams, conduct regular physical asset inspections, and assist with annual inventory checks as needed.
• Any ad-hoc duty as given

Requirement

• Min Bachelor's degree in Electronic Engineer or a related field
• Min 4 years in EMS - Electronic device assembly
• Good understanding in overall supply chain, manufacturing technology, process set-up, process validation and SOP support
• Knowledge and experience in manufacturing, planning, quality, SAP, PLM
• Knowledge and experience in wearable electrical device's assembling
• Comfortable to travel overseas often

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

JOB DESCRIPTION

· Work on SoC architecture discussion and optimization with architect; SoC integration; system block development, e.g., power management, clock/reset, system register, test control, PinMux, etc;

· Work on SoC floorplan with architect and APR; SoC power check; SoC timing constraints and review support; SoC DFT support; SoC verification plan and SoC verification support

JOB REQUIREMENTS

· Bachelor’s or Master’s Degree in Electronic Engineering with ASIC design experience.

· Experience with ASIC design flow

· Experience in RTL coding, RTL and gate-level simulation, logic synthesis, static timing analysis, timing closure and verification

· Good understanding of DFT

· Familiar with UNIX/ Linux environment and scripting

· Good communication and interpersonal skills

· Strong analytical and problem-solving skills

JOB DESCRIPTION

· Understand the product requirement and create SOC system level architecture according to the requirement.

· Understand the use case and create system level test plan.

· Define design specification for new hardware modules, together with IC design engineer.

· Work with IC design engineers to resolve the issues during design phase and qualify the design.

· Understand the design specification of existing hardware modules and make improvement.

· Perform FPGA validation before tape out and silicon verification after tape out

· Provide support for any issue reported from customer.

JOB REQUIREMENTS

· Bachelor’s or Master’s Degree in Electronic Engineering with firmware development experience Familiar with SOC design, including bus architecture, memory sub-system, video signal processing, etc.

· Familiar with standard peripherals, such as UART, I2C, SPI, I2S, PWM, SD, flash controller, etc

· Familiar with IC design activities, such as RTL coding, timing analysis, etc.

· Familiar with lab equipment

· Knowledge in WIFI/Bluetooth physical layer or MAC operation is an advantage.

· Good communication and interpersonal skills

· Strong analytical and problem-solving skills

Our client is from Oil and Gas industry, a local leading player. They are looking for a Senior Engineer, Instrumentation & Control for the next phase of their business. They are located in West.

Duties:

• Provide technical support for Production and Maintenance teams on instrument-related issues.
• Work with teams to reduce instrument maintenance costs and improve functionality.
• Coordinate with external stakeholders on gas pipeline networks, electrical grids, instruments, and metering interfaces.
• Update maintenance procedures for instruments, PLC, Fire & Gas systems, ESD, metering, CCTV, and security equipment.
• Conduct root cause analysis for instrument incidents and recommend preventive actions.
• Implement MOC projects to enhance instrument reliability and operational efficiency.
• Ensure verification, inspection, testing, and certification of electrical and instrument equipment in hazardous areas.
• Support maintenance and major equipment turnarounds.
• Manage the functional safety lifecycle of SIS in the terminal.
• Assist in expansion projects, ensuring facility integrity and seamless integration.
• Participate in emergency response with designated roles and responsibilities.

Requirements

• Min Bachelor’s Degree in Engineering related field.
• Min 5 years’ experience in Oil & Gas or Petrochemical industry
• Experience in instrument & control maintenance

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

• Singapore Based (Tuas, Changi)
• 5 days | Monday - Friday (8am-5pm)
• Bachelor Degree or equivalent in Computer Science or related field; 1-2 years’ experience in Windows Desktop support.
• Career Progression Opportunities

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description:

The suitable candidate will join a team of engineers and operations specialists in the support of DBS’ enterprise privileged access management infrastructure and operations. He/She will be responsible for the end to end design, deployment, operations and development of the bank’s privileged access management framework, infrastructure and processes.

Key responsibilities

• Drive the automation and integration of privileged access management infrastructure to other systems to achieve straight through processing and reduce manual work.
• Provide on-going operations support including management reporting and operations dashboards relating to the governance oversight of privileged accounts and passwords.

Requirements

• 5+ years of CyberArk Experience: Demonstrated expertise in the deployment, configuration, management, and support of CyberArk infrastructure components. Proven ability to provide regional support and integrate CyberArk solutions via APIs. CyberArk certifications are preferred to validate knowledge and skills.
• Scripting and Reporting: Proficient in writing PowerShell scripts and SQL statements to develop comprehensive management reports focused on the usage and operational management of privileged accounts. This includes automating reporting processes and ensuring accurate data presentation for stakeholders.
• Data Visualization: Experienced with Grafana for creating data visualizations and dashboards, enabling real-time insights into access management and security posture. Skilled at translating complex data sets into understandable visual formats for better decision-making.
• Privileged Access Management: Strong understanding of enterprise privileged access management principles, encompassing risk management, compliance, governance, and control. Ability to develop and enforce policies that mitigate risks associated with privileged access.
• Audit Experience: Extensive experience in responding to audit queries and preparing detailed reports related to access management. Skilled in analyzing audit findings and implementing corrective actions to address compliance gaps. Proven ability to collaborate with internal and external auditors to ensure all necessary documentation is accurate and readily available.
• Remediation Expertise: Extensive experience in remediating CyberArk failed objects to ensure that auto-managed objects comply with security policies and standards. This includes troubleshooting and resolving issues to maintain operational integrity and compliance.
• Technical Platform Knowledge: In-depth knowledge of key operating systems and databases, including Windows, Unix, MSSQL, and MariaDB. Previous experience in administering these platforms enhances ability to manage and secure privileged accounts effectively.
• Banking Environment Experience: Familiarity with working in a banking or financial services environment, understanding the unique regulatory and security requirements involved. This background supports effective implementation of access management solutions tailored to industry standards.
• Educational Background: Bachelor’s degree in Computer Science, Information Systems, or Engineering (or a related field). Alternatively, a combination of relevant professional experience and CyberArk certifications is also acceptable, demonstrating a solid foundation in security practices.

Responsibilities

• Engage product owners to groom user stories

• Profile, cleanse and classify data

• Design and develop data pipeline that ingest data from various sources.

• Act as a software detective, providing a dynamic service identifying and solving issues within multiple components of critical business systems.

• Expected to perform independently and become an SME, actively participate in team discussions, and contribute in providing solutions to work-related problems.

• Develop innovative strategies to improve application support processes

• Collaborate with cross-functional teams to troubleshoot and resolve complex issues

Requirements

• Diploma or greater in Computer Science or related areas or equivalent practical experience

• Hand-on experience working on RDBMS, such as Oracle, DB2, MS SQL or PostgreSQL

• Database Design and Data Modelling (Logical and Physical)

• Experience in using ETL tools such as SAS DI, Informatica or Talend

• Experience with data streaming technologies like Kafka and Spark is a plus

• Experience with data visualisation such as Qlik, Tableau or Power BI is a plus

• Self-motivated and driven learner who is willing to share knowledge with the team

Licence no: 12C6060

We are looking for a skilled and customer-focused Product Support Engineer fluent in both Japanese and English to join our team in Singapore. This role involves delivering exceptional product support for our global customer base, with a focus on the Japanese market. You will collaborate with diverse teams to ensure customer success and satisfaction while working with innovative SaaS solutions.

The Product Support Engineer is responsible for responding to customer issues across the Workiva platform. Their every day workload consists of providing technical and functional support to customers over the phone, chat or case management, this includes troubleshooting issues with customers, identifying problems, researching answers, and guiding the customer through corrective steps.They are responsible for owning the customer experience and improving our ability as a business to support their dynamic needs.

What You’ll Do

• Provide technical and functional expertise to customers through phone, chat, and ticket management
• Manage customer inquiries within expected time frames, escalating only when necessary
• Maintain professionalism and establish positive rapport with customers
• Troubleshoot customer issues using application knowledge, experience, and self-guided research
• Resolve customer issues independently or with minimal assistance
• Link, author, and edit content in Workiva’s knowledge base to enhance customer self-service resources
• Accurately capture ticket notes, document activities, and manage tickets for clarity and actionability

What You’ll Need

Minimum Qualifications

• Language Skills: Native or professional-level fluency in Japanese (both written and spoken) to communicate effectively with Workiva clients in Japan, along with a strong command of English
• Technical Expertise: Experience with SaaS products and familiarity with cloud technologies, APIs, and databases
• Customer Service: Proven experience in an enterprise customer-facing role, with excellent interpersonal and communication skills
• At least 2-3 years of experience in a Technical Helpdesk/Support environment
• Ability to multitask and manage changing priorities across various communication channels (email, phones, ticketing system)
• Bachelor’s degree or equivalent work experience
• Self-motivated and results-oriented, able to coach others to demonstrate similar characteristics
• Anticipate obstacles, establish timelines, and define service level agreements
• Enjoy troubleshooting, asking critical questions, and probing for information to facilitate problem-solving
• Represent the team in cross-functional meetings or projects, contributing to a positive team culture

Preferred Qualifications

• Experience with support tools like Zendesk, Jira, or similar platforms
• Technical aptitude, proficiency in Google Drive, Microsoft Office Suite, OneCloud
• Basic or intermediate experience in database support or network security support preferred

Travel Requirements & Working Conditions

• Varying and overtime hours may be required during peak seasons
• Up to 10% travel for regular customer meetings and events
• Reliable internet access required for any period of time working remotely and not in a Workiva office

CDAC centres are strategically located island-wide to better serve students, workers and families. We aim to provide its services and programmes to the community near to their homes.

Reporting to the team supervisor, the job scope is as follows:

• Opening and closing of centre (12.30 pm to 9.30 pm on weekdays and 10 am to 5 pm on weekends)

• Managing the front counter and centre’s hotline

• Performing customer service duties and answering all enquiries

• Assisting clients with registration of programmes and application for assistance schemes

• Performing administrative and clerical duties such as collection of programme fees, data entry, centre maintenance and general housekeeping

• Promoting CDAC programmes and recruiting participants

• Preparing rooms and materials for centre activities

• Following up with attendance for centre activities and calling of absentees

• Preparing incident reports where applicable

• Handling walk-in donations

• Covering duties when necessary

Work Schedule

This position is for a 28-hour work week, including weekends, at CDAC@ Jurong

CDAC@ Jurong

Blk 421 Jurong West St 42 #01-1045 Singapore 640421

Day Working Hours:

Mon: 12.15pm to 9.30pm

Wed: 12.15pm to 5.00pm

Thur: 12.15pm to 9.30pm

Sat: 9.45am to 5.00pm

Technical Skills:

1. Proficient in serving English and Mandarin-speaking clients.

2. Competent in Microsoft Office and email applications.

Core Competencies:

1. Service-oriented mindset.

2. Strong team player.

3. Passion for working in the social service sector.

Preferred Attributes:

1. Pleasant personality.

2. Prior experience in customer service.

3. Ability to multi-task effectively.

Working days: Monday - Friday, 830am - 6pm

Location: Woodlands

Salary : $2500

Job Responsibilities

• Assist to develop and implement trade marketing strategies to drive sales achieve business objectives.
• Work closely with sales team and to follow through on execution of trade and in-store activities.
• Track and manage the brand marketing budget efficiently, including preparation of A&P Claims.
• Ensure timely execution of point-of-sale marketing materials, displays, and in-store promotions.
• Analyse market trends and competitor activities for growth opportunities.
• Monitor and measure the effectiveness of branding campaigns and initiatives, and provide recommendations for improvement
• Assist in the management and delivery of the assigned brand’s profitability.
• Prepare monthly reports as required.
• Collaborate with various departments and external stakeholders to facilitate smooth communication and coordination.
• Other ad-hoc job-related duties as assigned

Job Requirements

• With experience in brand activation within the consumer products industry is required, with prior experience in a trade marketing role often preferred.

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Responsibilities:

• Provide end-user support, ensuring smooth operations and addressing user concerns.
• Assist in operating system migrations and related support activities.
• Perform troubleshooting and diagnostics for hardware and software issues.
• Resolve issues related to the supported end-user equipment and software.
• Install necessary software and applications on devices.
• Maintain accurate and timely documentation using the IT Service Management tool.
• Ensure timely resolution of incidents, adhering to SLA requirements.
• Adjust application settings to meet specific environment needs.
• Relocate computer devices and peripherals as required.
• Set up application profiles for end users.
• Provide proactive updates and follow-ups to end users.
• Guide end users on necessary tasks and procedures.
• Perform other ad-hoc tasks as assigned

Requirement:

• Diploma or equivalent professional education in Information Technology or related
• At least 1 years of related working experience

To apply, please visit www.gmprecruit.com and search for Job Reference:24786

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996