Responsibilities:

• Monitor and observe system alerts or abnormal system behaviors.
• Follow incident isolation procedures to identify and verify faults.
• Apply problem resolution scripts to fix issues or escalate them as necessary.
• Consolidate records for reporting, monitoring, analytics, or audit purposes.
• Perform post-change system health checks to ensure no undesirable behaviors are introduced.
• Manage the entire lifecycle of incident tickets, including creation, updates, escalation, and closure.
• Review and verify the accuracy of operational scripts, suggesting areas for improvement.

Experience and Skills Needed:

• Possess a Nitec, Diploma, or Degree, preferably in Engineering or Information Technology.
• Willingness to work in teams on 12-hour rotational shifts, including weekends and public holidays.
• Ability to follow documented work instructions and procedures effectively.

Responsibilities:

• Monitor and analyze the current state of the product runtime environment (both production and non-production) to ensure optimal system performance.
• Collaborate with application teams, solution architects, and security consultants to implement improvement plans based on data-driven strategies.
• Manage application and security incidents, and determine the cause of issues, working with internal teams and vendors to resolve them in a timely manner.
• Provide escalation and reporting to higher management or the incident committee when necessary.
• Develop operational and process guides to ensure compliance with audit requirements.
• Handle day-to-day operation activities, analyze statistics, and generate status and progress reports for stakeholders and higher management.
• Assist in managing an operations team, ensuring 24/7 support availability.

Experience and Skills Needed:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience as an Operations Engineer or in a similar role in an IT setting.
• Experience with change management and incident management workflows, using ITSM tools such as Remedy, Zendesk, or ServiceDesk.
• Experience with cloud-native monitoring tools (e.g., Cloudwatch, Stackdriver) and the OpenAPM stack.
• Experience in implementing process automation with tools such as Terraform or Ansible.
• Familiarity with agile methodologies, DevOps pipelines, and test-driven development.
• Ability to work collaboratively with a high-performance team and positively influence team dynamics.
• Strong communication skills with the ability to convey technical issues to non-technical teams.

Job Description

• Industry/ Organization Type: IT/ Cybersecurity
• Position Title: Technical Support Officer (SSL)
• Working Location: Tai Seng
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Basic + AWS + 1 to 3 months VB
• Duration: Permanent

Key Responsibilities

• Interact with customers, resellers, and partners to identify and resolve technical issues.
• Provide first-level technical support for Secure Socket Layer (SSL) certificates via phone and email.
• Coordinate and escalate complex technical issues to the team and/or partners when necessary.
• Document issues encountered and their resolutions for tracking purposes and future reference.
• Conduct basic SSL technical support training for the Sales Support Team.
• Perform any other ad-hoc duties as required.

APPLY NOW!!!

• Minimum NITEC in IT/ Computer Science or its related discipline, with at least 1 year of relevant work experience.
• Strong SSL product and technical background is required.
• Proficient in Microsoft Office applications.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71349 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

· A minimum of 5 years’ experience in IT

· At least a bachelor’s degree in computer science or equivalent.

· Should have good experience in microservices API development, and good knowledge in Java framework.

· Expert in implementing AWS core services like Fargate, EC2, RDS, VPC, ELB, EBS, S3, etc.

· Prior experience in data migration projects from on prem to AWS cloud infrastructure.

· Previous working experience in banking domain is desired.

Involves overseeing the technical operations of tanker vessels on tramping trade with Oil majors and oil traders.

This role typically includes ensuring the maintenance, repair, and compliance of tankers with international regulations, managing budgets, coordinating with equipment maker, shipyards, repair companies and suppliers, and ensuring safe and efficient operation of the fleet. You should be independently assist ship staff in troubleshooting technical issues, and work closely with regulatory bodies, Classification societies, local administration to ensure adherence to SOLAS, MARPOL & prevailing maritime laws and safety standards. Regular overseas trips to inspect ships will be required. Ability to handle occasional work pressure. Ensure assigned vessels are maintained according to Company procedures & International regulations (Class, Flag, USCG, AMSA & other MoUs).

• Ensuring statutory and Class surveys of vessels are carried out in a timely manner. Arrange all Technical repairs/calibration services, safety related Services as per the schedule.
• Work closely with ship staff to ensure that all safety, environmental, and quality procedures are followed and avoid downtime.
• Conduct regular vessel inspections & audits in line with SIRE/TMSA guidelines to identify potential problems and areas for improvement.
• Conduct audits of assigned ships and conduct minimum one sailing visit/ship/year.
• Plan and coordinate vessel maintenance, repairs, and dry-dockings.
• Ensure company PMS is followed and updated and provide technical support to shipstaff as required.
• Monitor and improve the vessel performance, improve efficiency and CII ratings.
• Manage vessel budgets and control maintenance expenses.
• Monitor and review, weekly, monthly, qtrly reporting, etc, from the ships, & ensure that all records are filed in PMS/Share point/ company’s repository.
• Carry out Prepurchase inspection for the target assets and prepare for takeover of vessels.
• Attend and participate in seatrials of yard deliveries and ensure all the observations are closed out.
• Follow up Guarantee Claims of each assigned vessels with Shipyard/makers for successful closure.
• Participate in the projects assigned by the company.
• Guide and assist Technical Supdts, Technical executives and Purchasers.
• Monitor performances of ship staff & appraise Senior Officers / Engineers / Ratings as required.
• Monitoring KPIs of assigned individuals.
• Assist in Crew selection.

Requirements:

• Minimum 4-5 years of experience as Technical Superintendent in a Ship Management/Ship Owner company looking after oil/chem tankers, product tankers. Additional experience of Gas carriers is added preference.
• A minimum of 3 years’ relevant experience as Chief Engineer on Product Tanker
• Able to prioritise workload and handle the ship operations independently.
• Experience in operating ME-C engine, Framo system, BWTS and EGCS.
• SIRE/ CDI inspections.
• Independently carry out the incident investigations.
• Drydocking (including special surveys) and retrofit.
• Proficient in English language.

What this job involves

Handling daily operations

Are you a pro in on-site operations management? In this role, you’ll assist the site managers in providing property management services and planning daily operational activities. Your role will have a focus on the building’s services and you’ll ensure that health, safety and environmental standards set out by the client/tenants are adhered to.

Likewise, you’ll be in charge of maintaining the building exterior and interior; as well as performing regular site inspections on all common areas—including public walkways, external façade and others—and implementing remedial action on any service issues.

Keeping clients satisfied

Enhancing client experience is second nature to us. As the person in charge, you’ll play a vital role in ensuring that clients are satisfied by providing excellent customer service and meeting their needs. You’ll also help build strong working relationships with the tenants by attending meetings as applicable. Furthermore, you’ll be the main point of contact with local authorities.

Sound like you? To apply you need to be:

Knowledgeable and experienced

An ideal candidate holds a NTC with minimum of 3 years of experience in mechanical trades of ACMV, Plumbing & Sanitary or market equivalent qualifications in facility management or building services works. Experience and ability in hands on operation in building, M&E services, basic trouble shooting of breakdowns / faults and performing service recovery is a necessity. It will be essential to be multi-trade trained and able to perform basic handyman works

Professional and efficient

Are you well-versed in both oral and written communication? Can you maintain professionalism and a can-do attitude in a fast-paced environment? Are you a technically-equipped expert with a strong background in conflict resolution? If you said yes to all these, then let’s work together and unlock your full potential.

What you can expect from us

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

As a KNX Control Systems Engineer you will perform both offsite and onsite implementation of various control systems, including but not limited to KNX. Working as part the technical team, you will assist with design, implementation and support as required.

You will work closely with customers and other professionals to achieve the desired results. There are excellent opportunities for career progression in the long term, and training on control technology, whilst working on unique and exciting projects

Key details

• Evaluates electrical systems, products, components, and applications by designing and conducting research programs; applying knowledge of electricity and materials.
• Installation & commissioning of KNX and various other integrated systems
• Prepare bills of materials
• Mixture of office & on-site works
• Coordination work with owner, sub contractors and vendors.
• Install, start-up, perform testing and commissioning of electrical control panels at work and site.
  Provide Electrical and Control Panel layout drawings
• Perform T&C and training to customers and co-workers.
• Offsite testing where possible simplify onsite implementation
• Complete timesheets or service ticket details as required
• Onsite implementation and commissioning of systems
• Design assistance to the sales department
• Installation & commissioning for the projects department
• Remote & on-site support for the service department

• Possess a Diploma / Nitec in Engineering
• No Exp Are Welcome To Apply - Training Will Be Provided
• Able to work on 2 rotating shift including weekends & PHs

Job Scope:

• To monitor the performance of the equipment using the Monitoring Control Console (MCC) workstation
• Perform remote troubleshooting when required to
• Compile data and generate fault related report
• Assist in systemwide software deployment activities
• Monitor performance of the systems post software deployment for potential faults/issues
• Generate backend reports for investigation purposes
• Create Work Orders in the Maintenance Management System (MMS) to record details of fault troubleshooting
• Support in all systems and MCC workstation related tasks
• Perform any other duties as assigned

Requirements:

• Possess a Diploma / Nitec in Engineering
• Possess some technician experience is advantageous
• No experience are welcome to apply- Training will be provided
• Proficient in MS Office (especially in Excel)
• Able to work on 2 rotating shift, on Weekends & PHs

Other Information:

• Working Hour: 5 Days Rotating Shifts including Weekend & PH (7am to 4.30pm / 1pm to 10pm)
• Salary: Up to $2800 + AWS + VB
• Location: Macpherson

To apply please click on the APPLY NOW button or email your resume to [email protected] with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Responsibilities:

• Provide first-line support for technical issues via phone, email, or in-person.
• Diagnose and resolve hardware, software, and networking problems.
• Install, configure, and maintain operating systems, applications, and hardware.
• Monitor and maintain IT infrastructure, ensuring optimal performance and security.
• Assist in the setup and deployment of new hardware and software.
• Create and maintain documentation for processes, procedures, and troubleshooting steps.
• Collaborate with other IT team members to improve processes and resolve complex issues.
• Provide training and support to end-users on new technologies and tools.
• Any ad-hoc matter assigned by superior.

Requirements:

• Diploma in Information Technology, Computer Science, or a relate field and above.
• At least 2 years of proven experience in IT support or a similar role.
• Experience in system engineering, IT support, or a related role are advantageous.
• Basic knowledge of operating systems (Windows 10, 11 & Server) and office productivity software.
• Basic networking fundamentals.
• Experience with remote support tools and ticketing systems.
• Understanding of security principles and practices.
• Proficient in MS Office such as PowerPoint, Excel, Words etc

1. Installing and configuring computer hardware, software, systems, networks, printers and scanners
2. Responding in a timely manner to service issues and requests in token based or maintenance support based
3. Providing technical support across the company (onsite or remote)
4. Troubleshooting Level-1 cases and escalate if needed
5. Liaising with vendors for maintenance service
6. Onsite deploy network / system projects
7. Other ad hoc duties assigned

Job requirements

1. Higher Diploma or higher in IT/Network/Communication related subject
2. Good working attitude
3. Related experience in IT/Network/Communication industry
4. As most of our clients are China and Hong Kong-based companies and the company's headquarters is in Hong Kong, candidates will need to frequently communicate and coordinate with the headquarters and Mandarin speaking clients to execute/report projects by using English and Mandarin proficiently.

Job Description:

Technical Support:

• Respond to and resolve IT support requests via phone, email or ticketing system
• Diagnose and troubleshoot hardware, software and network issues
• Install, configure and maintain computer systems and software applications

Hardware and Software Management:

• Manage the setup and maintenance of laptops, printers and other IT equipment
• Perform regular updates, patches and upgrades to ensure optimal performance and security

Network Support:

• Assist in maintaining LAN/WAN connectivity, Wi-Fi setups and VPN configurations
• Identify and resolve network related problems, including internet outages and connectivity issues

Incident and Problem Management:

• Log and track issues using a Service Desk Management tool
• Escalate unresolved problems to higher-level support teams or vendors
• Follow-up to ensure timely resolution of incidents

Security Compliance:

• Support adherence to IT security policies and procedures
• Assist with data backups and cybersecurity measures
• Maintain an accurate record of all service assets and configurations

Job Requirements:

• Applicant MUST meet these minimum qualifications to be considered an applicant
• Minimum 5 years of IT support or equivalent experience
• BS in Computer Science, Information Technology, or related field or equivalent experience preferred
• Experience in administration of Microsoft technologies such as Active Directory, Office 365, SharePoint
• Familiarity with networking fundamentals (TCP/IP, DNS, DHCP)
• To possess relevant certification with ITIL frameworks; Microsoft Certified
• Strong problem-solving and analytical skills
• Excellent communication and interpersonal abilities
• Pleasant attitude, approachable and friendly demeanor
• Ability to manage time and multitask effectively
• Patience and adaptability in handling technical issues and working with users of varying technical proficiency

Job Summary:

• Located at Ang Mo Kio
• 5 Days Work Week
• AWS & VB
• Up to $4,000

Job Responsibilities:

• Oversee VMware and other VCenter environments.
• Configure and manage Meraki switches, access points, and Fortigate firewalls.
• Maintain and administer Windows servers; collaborate with MS-SQL and IIS servers to support vendor development projects and generate reports through queries.
• Ensure proper maintenance of Windows workstations and laptops.
• Manage backup and recovery processes, and implement disaster recovery plans.
• Collaborate with HQ to ensure compliance with IT standards, including updating ISO documentation as necessary.

Job Requirement(s):

• Minimum 2 years of experience in IT infrastructure management.
• Diploma or Degree in Computer Science, Information Technology, or a related field.
• Able to start immediately
• In-depth knowledge of VMware and VCenter.
• Proficient in SQL and IIS server management.
• Strong experience with Windows servers and workstations.
• Hands-on experience with Meraki and Fortigate products.
• Expertise in Office 365 installation and configuration.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidate may submit UPDATED RESUME to 6990 0434 (WhatsApp – Miya) and only shortlisted candidate will be notified.

Join our Telegram Channel for more job opportunitites : https://t.me/+Nm2vlIfzUX43M2Nl

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Kuan Mei Yang

Registration Number: R24124509

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Job Description

P+A Projects is a designer of themed entertainment around the world and is looking for Technical Designers to be a key part of delivering successful projects alongside our Singapore office. Have a passion for theme parks, and want to apply your skills to build pirate ships, giant dinosaurs, and fairytale castles? Then you might be a perfect fit for our team. While we are mostly working from home (WFH) these days, the position will require some in-person duties from the office or onsite meetings.

General Requirements:

• Degree in Architecture, Engineering or Interior Design
• Experience in related fields
• Organised, precise, and attentive to detail
• Great verbal, written, and graphic communication skills.
• Must speak & write fluently in English. Other languages are a big bonus.
• Self-motivated and enjoys contributing to highly collaborative teams
• Flexible and well-rounded to accommodate shifting schedules, project demands, multiple time zones, and deadlines

Job Duties:

• Coordinate with project manager, team and consultants to produce high-quality design & construction documents
• Mockup and organise design drawing set
• Prepare architectural and structural details
• 2D & 3D drafting
• Prepares work to be accomplished by gathering information and materials.
• Plans concept by studying information and materials.
• Illustrates concept by designing rough layout regarding arrangement, size, type size and style,
• Obtains approval of concept by submitting rough layout for approval.
• Prepares finished design layout through review process with supervisor.
• Completes projects by coordinating with other team members, utilizing previous knowledge
• Maintains technical knowledge by attending design workshops; reviewing professional publications; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.

Skills and Qualifications:

Technical Design Skills, Layout Skills, Customer Focus, Creativity, Flexibility, Attention to Detail, Deadline-Oriented, Desktop Publishing Tools (AutoCAD, Revit, 3DSMax, Microsoft Office), Acute Vision, Handles Rejection

Job Description

• Coordinate with project manager, team and consultants to produce high-quality design & construction documents
• Mockup and organise design drawing set
• Coordinate architectural and structural details
• 3D modelling; understanding creative intent and translating to 3D
• Prepares work to be accomplished by gathering information and materials.
• Plans concept by studying information and materials.
• Illustrates concept by designing rough layout regarding arrangement, size, type size and style,
• Obtains approval of concept by submitting rough layout for approval.
• Prepares finished design layout through review process with supervisor.
• Completes projects by coordinating with other team members, utilizing previous knowledge
• Maintains technical knowledge by attending design workshops; reviewing professional publications; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.

Job Requirements

• Degree in Video Gaming, Animation, Architecture, Engineering or Interior Design
• Experience in related fields
• Organised, precise, and attentive to detail
• Great verbal, written, and graphic communication skills.
• Must speak & write fluently in English. Other languages are a big bonus.
• Self-motivated and enjoys contributing to highly collaborative teams
• Flexible and well-rounded to accommodate shifting schedules, project demands, multiple time zones, and deadlines

Job Description

• Industry/ Organization Type: IT Communications Service Provider
• Position Title: System Support Engineer (Telecommunication/ PABX)
• Working Location: Central (Nearest MRT: Mattar)
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Basic + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Configuration of Voice/Network peripherals, VoIP/ Cloud PABX, Network Switches etc.
• Provide helpdesk and remote support to customers, as well as onsite technical troubleshooting.
• Validate System Design Documents to ensure alignment with customer requirements.
• Build and maintain strong customer relationships through a proactive approach and positive attitude.
• Continuously acquire and update product knowledge in line with industry trends.

APPLY NOW!!!

• At least ITE with minimum 1 year of related working experience.
• Experience in deploying and managing Voice/Data project, supporting VoIP telecommunication systems, network switches, troubleshooting LAN/VoIP systems is an advantage.
• Good knowledge in IT and communication system/PABX is required
• Alcatel, Mitel and Yeastar PABX knowledge will be an added advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71498 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Desktop Support Engineer (L1 / L2)
• Working Location: West (Jurong / Tuas)
• Working Hours: 5 days (Monday to Friday, 8 AM – 5 PM)
• Salary Package: Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance
• Duration: Permanent Role

Key Responsibilities

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issues status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system to support Apple PC users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

APPLY NOW!!!

• Bachelor’s degree or equivalent in Computer Science or related field
• Minimum 1 year of IT experience or equivalent
• Candidates with CompTIA A+, Microsoft Certified Professional (MCP) qualifcations or equivalent would be an added advantage
• Broad experience in IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms
• Experience with Windows 7-10, Microsoft Active Directory, utilization GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions or Helpdesk ticketing systems is preferred

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66041 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Basic Salary: $4,500 to $5,500 Basic + 2 months Variable Bonus

• Possess X-Ray (XRD/XRF) product experience

• Europe MNC

Our client is a Europe MNC & a global leader of instrumentation equipment in the semiconductor & pharmaceutical industry.

Responsibilities

• Responsible for commissioning, installation, maintenance & repair of current installed base of XRD & XRF for APAC.
• Provide Service Support & Basic Training after installation

Requirement:

• Diploma/ Degree in Engineering
• Possess experience in X-Ray (XRD/ XRF) product.

Kindly email your resume in a detailed Word format to

[email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

EA License Number: 02C4944

Registration Number: R1217882

Posting Personnel: Yeo Yi Rong

Tel: 6950 9757

Responsibilities:
1. Customer Service:

• Ensure a high level of customer satisfaction by delivering excellent support services.
• Act as a point of contact for escalated customer inquiries, maintaining a professional and customer-focused approach.
• Build and maintain excellent relationships with end-users, understanding their technical needs and preferences.
• Gather feedback from users to identify areas for improvement and implement solutions to enhance the overall user experience.
• Conduct user training sessions to promote self-service options and empower users to resolve common issues independently.

2. Technical Support:

• Identification and resolution of hardware and software issues for end-users, both onsite and remote.
• Serve as an escalation point for complex technical problems, ensuring timely and effective solutions.
• Collaborate with other IT teams within the organization (Infra, Network and App) to address and resolve technical issues.
• Oversee the development and maintenance of standardized laptop images for various user profiles.
• Deployment of laptops to new and existing users ensuring consistency, security, and compliance with organizational standards.
• Design and implement efficient processes for onboarding new employees, including laptop setup, account provisioning, and orientation on IT policies.
• Streamline and execute offboarding procedures, ensuring secure data removal, account deactivation, and retrieval of IT assets.
• Ability to analyze issues related to Microsoft 365 applications.
• Having knowledge to troubleshoot Wi-Fi or Network related issues.
• Possess expertise in diagnosing and resolving printer-related issues, including hardware malfunctions, connectivity problems, and print queue management.
• Develop and implement preventive and corrective maintenance strategies to optimize printer performance and minimize disruptions.
• Collaborate with vendors for escalated printer issues, warranty claims, and hardware replacements.

3. Documentation and Reporting:

• Maintain accurate records of support activities, including incident reports, service requests, and resolutions.
• Generate and analyse performance reports to identify trends and areas for improvement.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience).
• Proven experience in a technical support role, with a minimum of 3 years in a leadership or supervisory position.
• Excellent knowledge of desktop operating systems, hardware, and software applications.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, ITIL V4) are desirable.
• Solid understanding of ITIL framework and best practices for IT service management

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Desktop Support Engineer (L1 / L2)
• Working Location: West (Jurong / Tuas)
• Working Hours: 5 days (Monday to Friday, 8 AM – 5 PM)
• Salary Package: Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance
• Duration: Permanent Role

Key Responsibilities

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issues status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system to support Apple PC users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

APPLY NOW!!!

• Bachelor’s degree or equivalent in Computer Science or related field
• Minimum 1 year of IT experience or equivalent
• Candidates with CompTIA A+, Microsoft Certified Professional (MCP) qualifcations or equivalent would be an added advantage
• Broad experience in IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms
• Experience with Windows 7-10, Microsoft Active Directory, utilization GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions or Helpdesk ticketing systems is preferred

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66041 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: IT Communications Service Provider
• Position Title: System Support Engineer (Telecommunication/ PABX)
• Working Location: Central (Nearest MRT: Mattar)
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Basic + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Configuration of Voice/Network peripherals, VoIP/ Cloud PABX, Network Switches etc.
• Provide helpdesk and remote support to customers, as well as onsite technical troubleshooting.
• Validate System Design Documents to ensure alignment with customer requirements.
• Build and maintain strong customer relationships through a proactive approach and positive attitude.
• Continuously acquire and update product knowledge in line with industry trends.

APPLY NOW!!!

• At least ITE with minimum 1 year of related working experience.
• Experience in deploying and managing Voice/Data project, supporting VoIP telecommunication systems, network switches, troubleshooting LAN/VoIP systems is an advantage.
• Good knowledge in IT and communication system/PABX is required
• Alcatel, Mitel and Yeastar PABX knowledge will be an added advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71498 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• Possess experience in Linux/Unix and worked in a 24/7 shifting schedule, supporting Tier 1 banks during crucial exchange times.
• Knowledgeable in the FIX protocol and proficient in monitoring tools like ITRS, Zenoss, and Grafana.
• Organize upgrades and maintenance, minimizing disruptions.
• Follow incident handling processes, including initial response, investigation, resolution, and post-incident review.
• Ensure effective communication and coordinated with technical staff, vendors, and stakeholders.

Requirement:

• Minimum Degree in computer Science or related.
• Must have worked in production support enviroment supporting banks for 5+ years.
• 5+ years of exeperiene in Linux/Unix
• Must have worked in a 24/7 rotating shift schedule.

Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.

Responsibilities

• Resolve customer issues promptly, escalating when needed.
• Track and route problems efficiently.
• Maintain records and produce reports.
• Guide customers through troubleshooting.
• Deliver exceptional service.
• Document and close support tickets.
• Identify procedure improvements.

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Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

• Well Established Company
• Basic $3200 - $3600 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tuas (Transport Provided)
• Working days: Monday to Friday
• Working hours: 8am to 5pm

Job Responsibilities:

• Supervise and support the functions of incoming waste segregation.
• Ensure incoming waste streams being checked properly for suitable treatment processes.
• Conduct periodic review of existing workflows and procedures and make recommendations for improvements and executing the improvement plans.
• Evaluate and develop new treatment methods and handling procedures for new and unknown wastes.
• Lead communication between departments on waste discrepancies and update related SOPs as needed.
• Implement and enforce proper EHS practices within the department.
• Conduct daily inspections, prepare and analyze operation reports and ensure corrective actions are followed up on by relevant teams.
• Conduct regular safety training on handling flammable solvents, MSDS, PPE requirements, and risk assessments.
• Activate the emergency response team for spills and fire incidents, coordinate with EHS, and ensure staff are trained in emergency procedures through drills.
• Ensure staff are trained through the OJT program and follow SOPs safely.
• Perform any other duties as assigned by management.

Requirements:

• Possess Degree in Chemistry Engineering

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)
EA Recruitment Pte Ltd
EA License No: 21C0492

1. Ensure all the applications systems remain in good working order.
2. Take on support of new application systems when they become operational.
3. Respond to production emergencies in a timely manner which includes bringing up the server (in a crash) or system processes, fixing problems or finding workarounds.
4. Perform routine checks.
5. Alert and troubleshoot together with other system engineers, database administrator (DBA) and outsourced vendors.
6. Follow through every issue / problem to closure, and complete the necessary documentation as required.
7. Assist users and answer queries regarding the supported operational systems.
8. Interface with the helpdesk agents, end-users and external vendors during application support and problem resolution.
9. Besides application support, the Candidate is also expected to make some code changes/enhancements that arise from service requests.
10. Follow the technical standards and update the necessary documentation.
11. Report to the Project Manager in tracking and managing the project timelines and resources that he/she has been assigned to undertake.
12. Understudy and undertake the development of new applications and maintenance of any existing systems as assigned by the Project Manager.

Requirements:

• Possess at least a Degree in Information Technology (IT), Computer Science or equivalent qualification.
• Candidate shall have at least two (2) years of working experience in the IT or Infocomm industry, with exposure to end-to-end software development lifecycle (SDLC).
• Experience with implementation in Singapore is preferred
• Good command of English and effective communications skills to interact and coordinate with end-users. This includes gathering user requirements, communicating proposed vendor solution, supporting user acceptance testing, supporting end-user training, and resolving issues with helpdesk agents and external vendors.
• Ability to work independently with minimum supervision.
• Work effectively as a team member among the system support and application development teams.
• Demonstrate competency in Microsoft applications including Word, Excel and Outlook.
• Must have competency in Project Management tracking tools such as Confluence, Jira.
• The Candidate may be expected to be on standby support on weekends / public holidays.
• In the event of scheduled downtime or during a crash, the Candidate is required to be in office during off-office-hours to support the systems.

• To provide onsite technical and troubleshooting services covering below support activities within the required SLA time frame.
• Hardware support: Technical diagnosis and coordination with OEM vendors for repair of defective hardware for a variety of devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers etc.
• Software support: diagnosis and resolution of software functionality for both the operating system and standard desktop applications
• IMACD: physical installations, moves, adds, changes, and de-installs for a wide variety of supported hardware devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers and etc. and supported software
• Enhanced support for VIP users
• Coordinate with infrastructure teams to resolve issues with network, servers or other infrastructure devices or services that impact the normal work of end users
• Support hardware and software changes (e.g. hardware device change/refresh, system upgrade/migration, patch update, etc.) for end users
• Asset management support for end user devices by following defined processes
• Provide smart hand support for all kinds of hardware such as printers, servers, network devices, backup devices, meeting room equipment, scientific devices etc.
• Onsite support for events such as trade shows or special meetings
• Regular checks for IT Room devices and Meeting Room equipment when required
• Deployment services for large-scale efforts include asset auditing and discovery, project support, image integration, on-site installation, user self-installation, migration, and asset recovery governed with full project status and reporting

Job Requirements

• Diploma / Nitec in Information Technology, Computer Engineering, Electronics or related field
• 2 to 3 years of desktop support experience in Corporate environment
• 5 days work at Raffles Quay
• MNC work environment
• Salary $2700 - $3000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.