The ideal candidate will help build, maintain, and troubleshoot, the company's rapidly expanding Automated Guided Vehicles, Autonomous Mobile Robot & Material Handling System. They will work alongside with Sales & Development team and our principal factories to ensure highest levels of performance and ability, and manage any problems that arise.

Roles & Responsibility

· To provide application and system support to customers and partners on all robotics and system which the company distributes and represent.

· To assist Sales & Development team in Sales Pitch, Project Planning & Proposal, technical specification and demo/ simulation.

· To support robotics programming, installation and commissioning.

· After sales service and troubleshoot any technical issue arise.

· To liaise with product principals and our R&D team base in HQ Indonesia.

· Other ad-hoc support duties.

Job Requirement

· ITE or Diploma in Mechatronics, Robotics, IT, electronics, AI and any engineering fields.

· 1 ~ 2 years of relevant work experience in system integration, robotics or Automation.

· Knowledge in Autocad is advantaged. To make and amend engineering drawing when require.

· Good working knowledge in IT, Network system and skill in software interfaces will be an added advantage.

· Able to understand robotics, robotics developments, autonomous navigation and system integration.

· Good communication skills, resourceful and can work independently.

What you will do:

We are looking for an L3 Technical Support Specialist to join our team and lead our efforts in the dynamic APAC region. While the focus of this role is the region, responsibilities are not limited to the region, this is a global role. Our team members operate with a high degree of autonomy and are expected to frequently coordinate their activities with their peers.

You will have worldwide responsibility for supporting the installation and service of our hardware solutions. These include but are not limited to RFID, Loss Prevention (AM, RF), Video Integrations, and certain OEM products. This team is the final point of escalation prior to engaging Engineering resources. Their primary interface is to Regional and Country Lead Technical Support resources to support the timely and proper installation and service of Sensormatic Hardware solutions.

How you will do it:

• Primary responsibilities are to directly deliver and coordinate L3 support activities in the APAC region. Secondary responsibilities are to provide L3 Technical Support globally.
• Work closely with Level 1 and Level 2 support teams, engineering, product development, and quality assurance teams to resolve issues.
• Assist in root cause analysis and propose long-term solutions for recurring problems.
• Create and maintain detailed technical documentation, including knowledge base articles, troubleshooting guides, and best practice job aids.
• Develop and share deep product expertise, including training internal support teams as needed.
• Evaluate system performance and operation, create and pursue improvements to enhance functionality and reliability.
• Troubleshoot and diagnose RFID tags, readers, antennas, middleware, and associated software.
• Troubleshoot and diagnose problems related to AM and RF based Loss Prevention systems and devices, including associated integrations and applications.
• Document and analyze test results and work with firmware and hardware engineers to identify root cause of issues.
• Document technical issues using digital tools, including but not limited to using Jira.
• Work within department to assist in testing and system setup as directed. This is a hands-on position; you will be required to install and configure systems to execute required evaluations.
• Serve as the final escalation point for resolving complex hardware and system integration issues. Provide detailed and effective communication with partners, and internal teams during the resolution process.
• Lead routine regional (APAC) and global technical discussions and manage escalations with professionalism and efficiency.
• This position is office (lab) based in our Singapore Regional HQ. (Travel may be required up to 10% of the time)

What we look for:

• Bachelor’s degree in technical field or 7 years’ equivalent technical experience
• Minimum 3 years’ experience with Sensormatic Hardware based RFID and Loss Prevention solutions with supporting RFID deployments a strong plus.
• General understanding of Engineering Standard Practices and scientific test methodologies
• Previous experience working with Engineering Groups to debug and report internal or external issues.
• Experience configuring, connecting and managing devices onto Ethernet and wireless based networks including an understanding of basic networking including IP addressing: Gateways, DNS, DHCP.
• Hands on Electro-mechanical installation skills.
• Must demonstrate excellent written and verbal communication skills in English. Must be able to organize and present ideas in a convincing and compelling manner to a small and large audience.
• Contributes to the creation of a team-based, collaborative environment, promoting candor and receptivity, clarity of purpose, and a commitment to achieve business goals.
• Must demonstrate superior ability to understand, analyze and assess a wide variety of complex business and/or technical issues.
• Good knowledge of bug reporting and source control tools such as Jira.
• Experience with Jira, MQTT, Postman, REST and SOAP protocols a strong plus.
• Moderate Windows and Linux Operating system knowledge.
• Wireshark knowledge for Network packet monitoring.
• General SDLC knowledge for both Agile and Waterfall.

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Provide engineering support to the Maintenance Teams in the design, development, testing, and implementation of software for Building Management System, specifically network engineering, SCADA and PLC / DDC.

Experience

• The applicant shall have minimum 5 years of hands-on experience in the servicing and maintenance of SCADA servers and Windows platform and PLC / DDC systems for industrial, hospital and commercial building.
• Familiar with PLC, SCADA, LON controllers, industrial grade sensors and transmitters
• Exposure to an industry-standard database (SQL Server) with awareness of database design and SQL scripting knowledge and performance tuning

Qualification

• Bachelor's degree in Computer Science, MIS, Software Engineering, or Information Systems

Job Description

• Industry/ Organization Type: Manufacturing (Consumer Appliances)
• Position Title: Technical Support Assistant
• Working Location: Pasir Ris
• Working Hours: 5 days (Mon – Fri, 8.30 am – 6.30 pm)
• Salary Package: Basic salary up to $3,500 + AWS + Overseas Allowances + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Troubleshoot various hotel guestroom appliances such as safes, minibars, kettles, hairdryers, irons, and clocks.
• Manage the entire spare parts inventory and improve inventory control processes.
• Handle technical issues for local and overseas hotel customers and generate investigation reports.
• Collaborate closely with certification and sales colleagues to address challenges.
• Participate in testing, evaluating, and implementing new products.
• Visits to overseas customers/distributors to provide technical support.

APPLY NOW!!!

• A diploma or degree in electrical and/or mechanical engineering is advantageous.
• Familiarity with Microsoft Word, Excel, and PowerPoint.
• A hands-on, eager-to-learn, and progressive attitude.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69028 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Monday to Friday

8.30am to 6.00pm

Location: Changi

Basic + VB + attendance allowance + OT meal allowance

Responsibilities

• Troubleshoot, diagnose, and repair hardware issues (Barcode Printer).
• Identify software problems and provide appropriate solutions.
• Install and configure both hardware and software.
• Deliver prompt, accurate, and satisfactory feedback to customers.
• Provide internal technical support to the team.
• Offer basic training to customers on hardware and software.
• Demonstrate basic sales skills related to hardware, ribbon, and software products.

Requirements

• 1 to 2 years experience in technical support function is preferred
• Computer literacy
• Attention to detail and good problem-solving skills
• Excellent interpersonal skills.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Chee Wei Qian (Sandy) | EA Personnel No.: R24125920

ARC Tier 1 is required to work in a secure ARC environment. ARC is a type of call center that specializes

in providing technical support or customer service for complex products or services. An ARC typically

employs highly trained and specialized agents who are knowledgeable about the product or service being

supported. They may also use advanced technologies such as artificial intelligence, chatbots, and

automation to assist with customer inquiries and support.

In addition to providing technical support, an ARC may also be responsible for proactive monitoring and

management of the product or service being supported, identifying, and resolving issues before they

become problems for customers. This can help to improve overall customer satisfaction and reduce

downtime for critical systems or services.

Overall, an Advanced Response Center plays a critical role in ensuring that customers receive high-quality

technical support and service for complex products and services.

ARC Tier 1 is responsible for provide first level technical support to customers. ARC Tier 1 will work

closely with ARC Tier 2, Team Leads & Technical Support Engineers to achieve this purpose. ARC Tier

1 is the first line of technical support. This team is responsible for basic customer

issues/enquiries/request/alert. It is the same as 1st Level support which provide basic technical or non-

technical support functions.

ACR Tier 1 functions and responsibilities (not limited)

12 hours shift mandataory

 Respond to the incoming enquiries/incident/request/alerts (Call, Email, Webchat, EUP, IVR

handling, Monitoring consoles)

o 1st level troubleshooting of in supported systems

i.e. Workplace; Server; Network; Microsoft 365; Secure Access Service Edge; Point of Sale

o Security event monitoring

o Server and network availability and performance monitoring

o Password reset and unlock

o Perform log & route [to higher tier or Resolver Team(s)]

 Record and manage all transactions/ cases in Service Management System

 Broadcast notifications to the relevant parties

 Provide timely status update, follow up on cases escalated until closure within the service level

agreement.

Ensure daily tasks are executed according to the Standard Operation Procedure

About AP Media

AP Media is a creative media tech company that represents a new multi-disciplinary intersection point in the industry. At a time when audiences are craving for more immersive digital content, we are here to provide the technical expertise, experimental thinking and marketing innovation brands need to thrive.

We aim to make futurealistic experiences across a spectrum of domains, from real-time 3D set mapping, virtual and hybrid activations to interactive live streaming, immersive multimedia and experiential marketing.

We want to make these experiences accessible to everyone. To do that, we help connect the dots across six key dimensions for new brand opportunities you can create today.

We are looking for an open-minded, proactive, resourceful and dynamic individual, to join as a Virtual Production Camera Technician

Job Description:

• Setting up, configuring, operating, and maintaining various electronic equipment involved in outside broadcasting production, such as HD Video, UHD Video, Audio, and Communication Equipment.

• Troubleshooting camera equipment and effectively communicating and reporting any issues to the studio manager and manufacturer for problem-solving.

• Keeping equipment updated with the latest software releases to ensure optimal performance.

• Ensuring that technical equipment and systems meet safety and technical standards with minimal disruption to operations.

• Proficiency in reading and designing camera connection workflows.

• Maintaining and routing video signals, including split camera signals, genlock, and data cables.

• Familiarity with video standards, calibration, and routing signals such as HD-SDI, DisplayPort, HDMI, RAW files, color metadata, and data wrangling.

• Care and upkeep of Virtual Production systems, including cameras, tracking objects, cabling, and AV signal flow.

• Assisting camera crew with calibration workflows and mounting Virtual Production tracking hardware on set.

• Troubleshooting video feed, tracking, and calibration issues with the Virtual Production team.

• Communicating changeover status and camera changes to the Virtual Production team for smooth operation.

• Continuously learning and adapting to new technologies in the industry to maintain a cutting-edge skillset.

• Proficiency in video editing.

Job Description

• Provide technical support in managing and handling the segregation, classification, and disposal of various waste materials.
• Provide expert advice on the proper segregation of hazardous and non-hazardous waste based on chemical properties, safety considerations, and regulatory requirements.
• Conduct regular reviews of existing workflows and procedures, providing recommendations for improvements and implementing the necessary action plans.
• Provide guidance on legal requirements for the safe handling and disposal of chemical waste.
• Educate department staff on best practices for waste segregation, chemical safety, and compliance with environmental standards.
• Conduct analysis of chemical waste materials to determine their composition and ensure they are being appropriately segregated and treated.

Job Requirement

• Good interpersonal and communication skill
• With knowledge of waste segregation practices and hazardous materials handling preferred
• Good problem-solving skill
• Experience with chemical analysis

AngelineMah

Reg No: R2096146

One Vogue Pte Ltd

EA License: 19C9629

Primary Responsibilities

Team Leadership & Management

• Lead, supervise, and mentor the technical support team, fostering productivity and morale.
• Conduct regular training sessions to keep the team updated on new technologies and support protocols.
• Define clear goals, objectives, and performance expectations for team members.
• Oversee recruitment, onboarding, and performance evaluations to build a high-performing team.

Customer Support

• Ensure prompt and effective resolution of customer issues to achieve high satisfaction levels.
• Serve as an escalation point for complex or unresolved technical problems.
• Monitor customer feedback and address recurring issues proactively to improve the customer experience.
• Develop strategies to enhance customer support operations and service levels.

Operational Oversight

• Develop and maintain Standard Operating Procedures (SOPs) for technical support processes.
• Ensure compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Implement and manage ticketing systems, reporting tools, and communication platforms.
• Analyze support trends to optimize workflows, improve efficiency, and reduce resolution times.

Technical Expertise

• Maintain in-depth knowledge of the company’s products, services, and technologies.
• Guide the support team in technical troubleshooting and resolving complex issues.
• Collaborate with product and engineering teams to address recurring technical challenges and improve products.
• Stay informed about industry trends and integrate best practices into the support process.

Communication & Collaboration

• Act as a bridge between the support team and other departments, such as sales, marketing, and product development.
• Provide senior management with regular updates on team performance, customer satisfaction, and operational challenges.
• Liaise with external vendors or partners to resolve third-party technical issues.
• Effectively communicate technical concepts to non-technical audiences and stakeholders.

Strategic Planning

• Develop and implement strategies to scale support operations in alignment with business growth.
• Allocate resources efficiently to meet current and future support demands.
• Establish and enforce customer service policies that align with company objectives.

Risk Management

• Identify risks in support processes and develop strategies to mitigate them.
• Ensure compliance with regulatory standards and data protection laws.

Metrics & Reporting

• Monitor support metrics such as first-response time, resolution time, CSAT (Customer Satisfaction Score), and NPS (Net Promoter Score).
• Leverage data-driven insights to refine processes and improve service quality.

Requirements

Qualifications & Experience:

• Bachelor’s degree in Cybersecurity, Computer Science, IT, IT Engineering, Business Administration, or related fields.
• A minimum of 5 years of experience in technical support, customer service, or IT management roles.
• Hands-on expertise in troubleshooting software, hardware, networking, and systems.
• Familiarity with ITIL frameworks or similar methodologies.

Technical Proficiency:

• Strong knowledge of Operating Systems (Windows, Linux, macOS), Networking Concepts (DNS, DHCP, firewalls, VPNs), and Cloud Platforms (AWS, Azure, Google Cloud).
• Proficiency with helpdesk tools (e.g., Zendesk, Freshdesk), CRM platforms (e.g., Salesforce), and monitoring tools (e.g., Nagios, SolarWinds, Datadog).

Certifications (Preferred):

• CompTIA A+, Azure Administrator, AWS Solutions Architect, CCNA, ITIL Foundation, ScrumMaster, or Six Sigma certifications are advantageous.

Skills:

• Exceptional leadership, goal setting, and performance management abilities.
• Strong organizational and project management skills, with a strategic mindset.
• Expertise in conflict resolution, adaptability, and working under pressure.
• Commitment to delivering high-quality service and maintaining customer satisfaction.
• Excellent communication and interpersonal skills for handling escalations professionally.

Job Responsibilities:

• Compile and publish daily technical schedules that ensure rotation of show assignments.
• Ensure that maintenance works are carried out in a timely and efficient manner.
• Oversee and monitor team members during the execution of events and shows.
• Independently programme and operate ONE or more technical equipment and system* during medium to large scale technical rehearsals, events and shows.
• Independently operate TWO additional technical equipment and systems during small to medium scale technical rehearsals, events and shows.
• Maintain and carry out specialist repairs in ONE or more disciplines of equipment and systems as directed by the Technical Management.
• Train team members in daily operation shows, technical equipment and systems, in the areas on equipment operation and handling.
• Assist in identifying training needs.
• Ensure all aspects of RWS safety policies are strictly adhered to by both staff and external vendors.

*Technical equipment and systems include: Staging, Lighting, Sound, Audio-visual, Rigging, Show Control and Automation.

Job Requirements:

• Degree, Diploma, or WSQ Equivalent in a related discipline.
• With Degree, Diploma or WSQ Equivalent: 6-8 years of related industry experience required.
• Without Diploma or WSQ Equivalent: 8-10 years of related industry experience required.
• Related specialization in any area of Staging, Lighting, Sound, Audio-visual, Rigging, Show Control and Automation.
• Possess good interpersonal skills and people management skills.
• Flexible approach to working hours.

Role Summary:

The Technical Project Manager will oversee and manage technical projects related to the enhancement, replacement, and installation of innovative entertainment systems across the Resort. This role requires a strong understanding of entertainment technologies, excellent project management skills, and the ability to collaborate with internal teams, vendors, and contractors to deliver projects on time, within budget and to the highest standards of quality.

Job Responsibilities:

• Coordinate and chair design and project development meetings to define the performance and technical scope of proposed systems, ensuring follow-up actions are completed and documented.
• Plan, organize and maintain detailed project documentation, including specifications, site drawings, timelines, resource allocation, bills of quantities, and deliverables.
• Oversee vendor procurement by engaging internal teams, reviewing technical clarifications, evaluating vendor proposals, and ensuring required permits and reports are prepared.
• Supervise and track vendor execution progress, organize site access, and support installation activities while providing regular updates to stakeholders.
• Collaborate with teams to develop and execute site acceptance tests, final site inspections, and required project documentation, such as SATs and operational manuals.
• Facilitate training sessions and manage the project handover process to relevant teams, ensuring post-installation reviews are conducted.
• Monitor compliance with safety and operational guidelines, industry standards, and local regulations throughout the project lifecycle.
• Track project progress, manage payment stage approvals, and address any additional tasks or responsibilities as required.

Job Requirements:

• Degree, Diploma or WSQ Equivalent in a related discipline.
• With Degree, Diploma or WSQ Equivalent: 8 – 10 years of related industry experience required.
• Without Diploma or WSQ Equivalent: at least 10 years of related industry experience required.
• Proficiency in project management tools and methodologies with a proven ability to plan, organize and complete tasks in an acceptable timeframe.
• Knowledge of AutoCAD, Revit, or similar design software.
• Familiarity with Q-Sys, and similar audio networking platforms.
• Flexible approach to working hours with an ability to manage multiple projects simultaneously in a fast-paced environment.
• Experience in entertainment equipment and systems including: Staging, Lighting, Sound, Audio-visual, Rigging, Show Control, SFX and Automation.
• Strong knowledge of industry standards and safety protocols.

• Clementi
• Monday to Friday 830am-6pm
• Salary up to $4700 depends on experience
• L1/ L2 support

Responsibilities:

• Manage and configure IT infrastructure, including systems, applications, network devices, and end user devices, ensuring seamless operations.
• Implement and monitor automated backups, disaster recovery plans, and patches while closely tracking system resource utilization.
• Collaborate with vendors and ensure compliance with Service Level Agreements (SLAs).
• Develop and maintain technical documentation, including user guides and administrative procedures.
• Provide technical support to both local and international users, ensuring network security and efficient resolution of issues.

Requirements

• Minimum Diploma in IT/ Computer Science
• Proficient in managing Microsoft Server and enterprise networking
• Skilled in internet architecture (TCP/IP, DNS, DHCP, Proxy, Firewall)

Interested candidates, please send in updated resume through “APPLY NOW” or

Email: [email protected]

Whatsapp: 97896683

Dorothy Ooi Shi Hui

Registration Number: R1762852

Workstone Pte Ltd

EA License Number: 19C9998

Responsibilities

• To Provide infrastructure support services to the Systems as well as any other IT systems
• Facilitate the provision of LAN connections to any IT systems
• Facilitate the patching of network points in the Branch Server Room for any IT systems
• Preliminary troubleshooting of any IT systems deployed in the branch, Provisioning and supporting technical issues related to Desktop/Web conferencing and Room-based video conferencing systems

Asset Management services :

• Technical Support services in relation to the following hardware:
• Desktop Computers, Laptops, Touchscreen PCs, Tablets, and other personal computing devices;
• Peripherals such as laser printers, thermal printers, colour printers, and other printing devices;

Operational Support services for Application Systems:

• To provide Operational Technical Support to the Facility Management (FM) teams and the Application teams or suppliers to provide end-to-end Operational Support services
• To provide Operational Support for Application Systems (eg. Library Management System (LMS)).
• Provision of resources, expertise and solutions in information technology to ensure that the existing computer systems continue to meet the intended functionalities and objectives

Requirements

• ITE or Diploma in Information Technology or its equivalent
• A minimum of 2 years relevant experience in an on-site Technical support role
• Knowledge of IT networking with understanding of TCP/IP internetworking fundamentals, and good command of Windows Desktop OS, Microsoft Office suite and e-mail support the ability to handle Level 2 support
• Basic knowledge of ITIL process such as Incident, Problem and Change Management
• Technical knowledge to install systems, upgrade and repair software and hardware
• Hands-on knowledge on DHCP, file/print services, registry modification, VB scripting, and use of other desktop tools would be essential
• Good communications skills, both oral and written

Responsibilities:
1. Customer Service:

• Ensure a high level of customer satisfaction by delivering excellent support services.
• Act as a point of contact for escalated customer inquiries, maintaining a professional and customer-focused approach.
• Build and maintain excellent relationships with end-users, understanding their technical needs and preferences.
• Gather feedback from users to identify areas for improvement and implement solutions to enhance the overall user experience.
• Conduct user training sessions to promote self-service options and empower users to resolve common issues independently.

2. Technical Support:

• Identification and resolution of hardware and software issues for end-users, both onsite and remote.
• Serve as an escalation point for complex technical problems, ensuring timely and effective solutions.
• Collaborate with other IT teams within the organization (Infra, Network and App) to address and resolve technical issues.
• Oversee the development and maintenance of standardized laptop images for various user profiles.
• Deployment of laptops to new and existing users ensuring consistency, security, and compliance with organizational standards.
• Design and implement efficient processes for onboarding new employees, including laptop setup, account provisioning, and orientation on IT policies.
• Streamline and execute offboarding procedures, ensuring secure data removal, account deactivation, and retrieval of IT assets.
• Ability to analyze issues related to Microsoft 365 applications.
• Having knowledge to troubleshoot Wi-Fi or Network related issues.
• Possess expertise in diagnosing and resolving printer-related issues, including hardware malfunctions, connectivity problems, and print queue management.
• Develop and implement preventive and corrective maintenance strategies to optimize printer performance and minimize disruptions.
• Collaborate with vendors for escalated printer issues, warranty claims, and hardware replacements.

3. Documentation and Reporting:

• Maintain accurate records of support activities, including incident reports, service requests, and resolutions.
• Generate and analyse performance reports to identify trends and areas for improvement.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience).
• Proven experience in a technical support role, with a minimum of 3 years in a leadership or supervisory position.
• Excellent knowledge of desktop operating systems, hardware, and software applications.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, ITIL V4) are desirable.
• Solid understanding of ITIL framework and best practices for IT service management

Job Overview:

Ace Business Pte Ltd is a trusted technology solutions provider committed to delivering exceptional IT services to our clients. We are a fast-paced, customer-focused team passionate about technology and innovation.

We’re looking for a dedicated IT Technical Support Specialist to join our team and provide reliable IT support, ensuring smooth operations for our clients.

As an IT Technical Support Specialist, you will:

• Provide IT Support: Assist clients with troubleshooting hardware, software, and network issues.
• Onsite and Remote Assistance: Deliver onsite technical support and resolve client issues effectively.
• Setup and Maintenance: Handle system setups, upgrades, and routine maintenance tasks.
• Documentation: Maintain clear records of support requests, resolutions, and system configurations.
• Collaborate: Work closely with the team to ensure timely and effective solutions for all IT-related challenges.

To excel in this role, you should have:

• Experience: 1–3 years in IT support or a related role.
• Skills:Strong troubleshooting abilities for hardware, software, and network issues.
  Basic knowledge of networking concepts (e.g., static IPs, routers, and switches).
• Certifications: CompTIA A+, Network+, or equivalent certifications (preferred but not mandatory).
• Personality: Customer-focused, problem-solving mindset, and the ability to work under pressure.
• Education: Diploma in IT or related field.

Why Join Us?

• Growth Opportunities: Gain hands-on experience and advance your technical skills.
• Dynamic Team: Work in a supportive and collaborative environment.
• Impactful Work: Play a key role in delivering solutions that make a difference to our clients.

We are hiring a technical support sepcialist with following Skills with 5 years’ experience ( awning Pipe, Steel, beams,installation of small construction equipments)

1 Able to read and interpret structural drawing for awning and steel work .

2 Take onsite measurement

3 Cut and fit material (as per drawing)

4 Able to weld material

5 Have valid Singapore class 3 driving license

6 Other job tasks when allocated by supervisor

7 Good knowledge of gas cutting and handle torch.

8 Able to do long working hours (able to work on Saturday and Sunday )

9 Able to carry weight manually ( 20KG to 25 KG )

10 must have construction safety supervisor course.

11 open for all nationality (Singaporean/ PR are preferred)

Send your Resume to: [email protected]

Salary: $2,500 to $4,000

Duration: 1 Feb 2025 - 31 Jan 2026

Location: CWT Distripark Jalan Buroh and/or Bras Basah

Working Hours:

Mondays to Sundays (5 days a week as per schedule) rotating day and night shift: 7am to 4pm/ 1pm to 10pm/ 10pm to 7am
and/or Mondays to Fridays: between 8.30am to 6.30pm (8 hours a day)

Responsibilities:

1. Hardware and Software Support:

• Install, configure, and maintain computers, workstations, and related hardware for office staff.
• Provide troubleshooting and technical support for hardware (computers, printers, scanners, etc.) and software issues.
• Install and update software applications (e.g., office productivity tools, antivirus software, email clients).
• Maintain a record of all IT equipment inventory and ensure regular updates, repairs, or replacements are carried out.

2. Network and Connectivity Support:

• Ensure stable network connectivity (Wi-Fi, LAN, VPN) for all office users.
• Diagnose and resolve network-related issues, such as slow internet speeds, wireless connectivity problems, etc.
• Assist with setting up and configuring network printers, scanners, and other shared devices.

3. User Support and Troubleshooting:

• Act as the first point of contact for all IT-related issues from office staff (email, phone, ticketing system).
• Troubleshoot and resolve basic technical issues related to operating systems, office applications, and network connectivity.
• Provide remote support for employees working offsite (home offices, remote locations) using tools like remote desktop support.
• Assist with onboarding new employees by setting up user accounts, email, and necessary hardware/software.

4. Security and Backup Management:

• Assist with IT security initiatives, including the setup of antivirus software, and data encryption.
• Assist in data recovery processes in case of system failures.
• Monitor and enforce IT policies regarding password management, data security, and access control.

5. System Maintenance:

• Ensure that all office systems (servers, workstations, etc.) are regularly maintained and updated with the latest security patches and updates.
• Perform routine hardware checks to prevent issues and minimize downtime.

6. IT Documentation:

• Maintain a knowledge base of common IT issues and resolutions for quick reference.
• Keep detailed records of all IT incidents, troubleshooting steps, and resolutions for future reference.
• Document IT configurations, processes, and procedures to ensure consistency and scalability.

7. IT Project Assistance:

• Assist with IT-related projects such as office relocations, upgrades to office technology, or system migrations.
• Provide technical support during the implementation of new IT systems or software.

8. Training and Guidance:

• Provide basic IT training and guidance to employees, including the use of new software, hardware, and cybersecurity best practices.
• Assist in creating and distributing IT-related training materials to improve staff competency.

9. Vendor Coordination:

• Liaise with external IT vendors and service providers for equipment repairs, software licensing, and other IT-related services.
• Manage software licenses and subscriptions to ensure compliance with licensing agreements.

10. General Administrative Support:

• Assist in the procurement of new hardware and software.
• Track and manage IT-related purchases and warranty information.

Requirements:

1. Technical Skills:

• Hardware and Software Proficiency: A strong understanding of computer hardware, operating systems (Windows, macOS, Linux), common applications (Microsoft Office, Adobe Creative Suite), and mobile devices.
• Troubleshooting and Problem-Solving: Ability to diagnose and resolve technical issues related to hardware, software, networks, and peripherals.
• Networking Basics: Knowledge of network protocols, connectivity, and basic network troubleshooting.
• Security Awareness: Understanding of basic security principles and best practices to protect against malware, phishing, and other threats.

2. Communication and Interpersonal Skills:

• Excellent Communication: Ability to explain technical concepts clearly and concisely to non-technical users, both verbally and in writing.
• Active Listening: Paying attention to user's descriptions of their issues to accurately understand the problem.
• Empathy and Patience: Demonstrating understanding and patience when dealing with frustrated or stressed users.
• Customer Service Orientation: A focus on providing positive and helpful service to end-users.

3. Service Delivery Standards:

• Responsiveness: Providing timely responses to user requests and incidents.
• Resolution Time: Aiming to resolve issues quickly and efficiently, while keeping users informed of progress.
• Service Level Agreements (SLAs): Adhering to defined SLAs for response and resolution times.
• Ticket Management: Using a ticketing system to track and manage user requests and incidents.
• Knowledge Base: Maintaining a knowledge base of common issues and solutions for self-service support.

4. Other Important Requirements:

• Documentation: Creating clear and concise documentation for users and internal use.
• Training: Providing training to end-users on new software, hardware, and IT policies.
• Adaptability: Keeping up-to-date with new technologies and trends.
• Teamwork: Collaborating effectively with other IT staff and departments.
• Experiences: Preferably with 1 year IT support experiences

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394
R1435126 (Aw Yu Chen)

Role:

• Generate Technical Proposals to support the Sales Team.
• Serve as the primary contact for customers regarding product queries, orders, and deliveries, and provide administrative support for the Sales Team.
• Oversee the sales order process, including purchase orders, invoices, and issuing sales transaction orders.
• Verify customer orders, including customer details and payment information.
• Respond to customer inquiries, feedback, or complaints via phone or email.
• Ensure quotes align with raised orders, confirming correct pricing, terms, and conditions.
• Record data and maintain systems as outlined in the sales process SOP and as directed by the Sales Team.
• Perform any ad-hoc tasks as required.

Requirements:

• Minimum of 2 years of relevant experience in the Engine and Propulsions Systems or related industry in administration or technical service support.
• Goal-oriented and meticulous in providing accurate information.
• Capable of working independently and as part of a team.
• Able to handle pressure and thrive in a fast-paced environment.

Job Description

• Industry/ Organization Type: IT/ Cybersecurity
• Position Title: Technical Support Officer (SSL)
• Working Location: Tai Seng
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Basic + AWS + 1 to 3 months VB
• Duration: Permanent

Key Responsibilities

• Interact with customers, resellers, and partners to identify and resolve technical issues.
• Provide first-level technical support for Secure Socket Layer (SSL) certificates via phone and email.
• Coordinate and escalate complex technical issues to the team and/or partners when necessary.
• Document issues encountered and their resolutions for tracking purposes and future reference.
• Conduct basic SSL technical support training for the Sales Support Team.
• Perform any other ad-hoc duties as required.

APPLY NOW!!!

• Minimum NITEC in IT/ Computer Science or its related discipline, with at least 1 year of relevant work experience.
• Strong SSL product and technical background is required.
• Proficient in Microsoft Office applications.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71349 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Responsibilities:

• To supervise and support the functions of incoming waste segregation including bulk waste and loose waste as well as weighbridge.
• To constantly monitor improve the department performance. To conduct periodic review of existing work flows and procedures, and make recommendations for improvements and executing the improvement plans.
• To supervise and ensure the effectiveness and smoothness of waste unloading, segregation and distribution.
• Daily and regular inspection of the plant processes and monitor the working area 5S and TPM activities, safety and discipline at works, machineries and equipment conditions.
• Ensure incoming waste streams being checked properly for suitable treatment processes and current safe work procedures are suitable for handling by operation staff.
• As the core coordinator, lead and monitor the communication flow among internal departments on incoming waste discrepancy and revise related SOPs accordingly.
• To implement and supervise correct EHS practices within the department.rnal departments on incoming waste discrepancy and revise related SOPs accordingly.ent.
• To implement and supervise correct EHS practices within the department.
• To work with resale for arrangement of recovered products to minimize the storage.
• To prepare and analyze daily and monthly operation records/reports (e.g., cost, productivity, quality, nonconformance, etc) on plant processing and maintenance. And follow up necessary corrective actions and monitor consistently to relevant department staffs to follow up closely.
• Regular briefing / training to be conducted to department staffs for safety handling of high flammable solvent, MSDS, PPE requirement and risk assessment before operations.
• To activate emergency response team of operation and maintenance staffs and response to any in house spill and fire incident if in case of emergency situation. To liaise with EHS department to ensure fellow dept staff are upkeep with method of handling and emergency equipment usages in terms of spills and fire incident and to conduct regular practice and drill exercises with different scenarios to workers so that they are well familiar in emergency to response in time.
• To ensure all fellow staffs are well trained according to OJT program and ensure they can follow up SOPs and work safely.

Secondary responsibilities

• To undertake any other tasks assigned by the Management from time to time.
• As an ISO committee member, to develop and implement documents for operation procedures, such as SOP, RA and MOC, SWP and participate in auditing the various departments as an Internal Auditor

Requirements:

• Degree in Engineering or Chemistry
• At least 2 years relevant experience
• No colour blindness

Remuneration:

• Company Transport / Transport Allowance $120 if candidate possess own transport
• Working Hours: Monday to Friday: 8am to 5pm
• Sign-on bonus
• AWS & Variable bonus

Job Description

• Industry/ Organization Type: Manufacturing (Consumer Appliances)
• Position Title: Technical Support Assistant
• Working Location: Pasir Ris
• Working Hours: 5 days (Mon – Fri, 8.30 am – 6.30 pm)
• Salary Package: Basic salary up to $3,500 + AWS + Overseas Allowances + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Troubleshoot various hotel guestroom appliances such as safes, minibars, kettles, hairdryers, irons, and clocks.
• Manage the entire spare parts inventory and improve inventory control processes.
• Handle technical issues for local and overseas hotel customers and generate investigation reports.
• Collaborate closely with certification and sales colleagues to address challenges.
• Participate in testing, evaluating, and implementing new products.
• Visits to overseas customers/distributors to provide technical support.

APPLY NOW!!!

• A diploma or degree in electrical and/or mechanical engineering is advantageous.
• Familiarity with Microsoft Word, Excel, and PowerPoint.
• A hands-on, eager-to-learn, and progressive attitude.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69028 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description:

As the Technical Supervisor / Asst Engineer you will be responsible for managing and coordinating all activities within our workshop. You will work closely with the Service Manager to ensure seamless operations and maintain the highest standards of service quality.

Responsibilities:

Oversee daily operations in the workshop, including scheduling, resource allocation, and workflow management.

Coordinate with the Service Manager to prioritize tasks and ensure timely completion of projects.

Monitor inventory levels and coordinate with procurement to ensure adequate stock of required materials and equipment.

Team Management:

Lead and supervise workshop staff, including technicians, mechanics, and support personnel.

Provide guidance, training, and support to team members to enhance their skills and performance.

Foster a positive work environment that promotes teamwork, accountability, and continuous improvement.

Quality Assurance:

Implement and enforce quality control measures to ensure that all work meets industry standards and customer expectations.

Conduct regular inspections and audits to identify areas for improvement and implement corrective actions as needed.

Safety Compliance:

Ensure compliance with all health and safety regulations and company policies within the workshop.

Promote a culture of safety awareness and accountability among workshop staff.

Customer Relations:

Liaise with customers to understand their requirements and address any concerns or issues promptly and professionally.

Maintain strong relationships with clients to enhance customer satisfaction and loyalty.

Qualifications:

Bachelor's degree in Mechanical Engineering or related field preferred.

Proven experience in a similar role, preferably in the marine or engineering industry.

Strong leadership and management skills with the ability to effectively supervise and motivate a team.

Excellent organizational and problem-solving abilities.

Knowledge of marine diesel engines and related components is advantageous.

Familiarity with health and safety regulations and quality management systems.

Excellent communication and interpersonal skills.

Job Description

• Industry/ Organization Type: IT/ Cybersecurity
• Position Title: Technical Support Officer (SSL)
• Working Location: Tai Seng
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Basic + AWS + 1 to 3 months VB
• Duration: Permanent

Key Responsibilities

• Interact with customers, resellers, and partners to identify and resolve technical issues.
• Provide first-level technical support for Secure Socket Layer (SSL) certificates via phone and email.
• Coordinate and escalate complex technical issues to the team and/or partners when necessary.
• Document issues encountered and their resolutions for tracking purposes and future reference.
• Conduct basic SSL technical support training for the Sales Support Team.
• Perform any other ad-hoc duties as required.

APPLY NOW!!!

• Minimum NITEC in IT/ Computer Science or its related discipline, with at least 1 year of relevant work experience.
• Strong SSL product and technical background is required.
• Proficient in Microsoft Office applications.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71349 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Role: Advance Resposne Centre (Tier 1)

Work Location: Woodlands/Yishun

Domain: Healthcare

Job Description:

ARC Tier 1 is required to work in a secure ARC environment. ARC is a type of call center that specializes in providing technical support or customer service for complex products or services. They may also use advanced technologies such as artificial intelligence, chatbots, and automation to assist with customer inquiries and support.

In addition to providing technical support, an ARC may also be responsible for proactive monitoring and management of the product or service being supported, identifying, and resolving issues before they become problems for customers. This can help to improve overall customer satisfaction and reduce downtime for critical systems or services.

Overall, an Advanced Response Center plays a critical role in ensuring that customers receive high-quality technical support and service for complex products and services.

ARC Tier 1 is responsible for provide first level technical support to customers. ARC Tier 1 will work closely with ARC Tier 2, TeamLeads & Technical Support Engineers to achieve this purpose. ARC Tier 1 is the first line of technical support. This team is responsible for basic customer issues/enquiries/request/alert. It is the same as 1st Level support which provide basic technical or non- technical support functions.

ACR Tier 1 functions and responsibilities (not limited)

· Respond to the incoming enquiries/incident/request/alerts (Call, Email, Webchat, EUP, IVR handling, Monitoring consoles)

o 1st level troubleshooting of in supported systems

i.e. Workplace; Server; Network; Microsoft 365; Secure Access Service Edge; Point of Sale

o Security event monitoring

o Server and network availability and performance monitoring

o Password reset and unlock

o Perform log & route [to higher tier or Resolver Team(s)]

· Record and manage all transactions/ cases in Service Management System

· Broadcast notifications to the relevant parties

· Provide timely status update, follow up on cases escalated until closure within the service level agreement. Ensure daily tasks are executed according to the Standard Operation Procedure

• Oversee the installation, configuration, and upkeep of computer hardware, networks, and systems.
• Provide technical assistance and resolve issues related to hardware, software, network connectivity, and printers for end-users.
• Collaborate with users and IT vendors to deliver IT services and solutions effectively.
• Manage and implement data protection protocols and cybersecurity measures, ensuring robust security configurations and regular maintenance.
• Assist in the acquisition, procurement, and documentation of IT assets.
• Offer support for IT infrastructure, including system setup, software upgrades, and the installation of system patches.
• Configure and manage Microsoft 365 services like Exchange, SharePoint, and OneDrive, including user setup, licensing, and essential functions.
• Apply and maintain Microsoft 365 security policies and tools, such as Entra ID, Intune, Purview, Cloud Defender, and Multi-Factor Authentication (MFA).
• Hands-on experience managing Microsoft Windows environments, providing troubleshooting and email support.
• Perform other tasks as delegated by management.

Job Requirements:

• Min Diploma in Computer Science or relevant Degree qualification in a related discipline
• Strong working experience with Microsoft 365 administration
• 4 years of relevant working experience

Check out Aber Care Website for more details.

Interested applicants please email your detailed resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|