Position: Technical Support Chemist (Segregation)

• Salary: S$3,200 – S$3,600
• Working Hours: 5 Days Monday to Friday: 8am to 5pm
• Location: Tuas, West Singapore (Company Transport / Transport Allowance $120 if candidate possess own transport)

Requirements

• Degree in Engineering or Chemistry
• At least 2 years relevant experience

Job scope

• To supervise and support the functions of incoming waste segregation including bulk waste and loose waste as well as weighbridge.
• To constantly monitor improve the department performance.
• To conduct periodic review of existing workflows and procedures, and make recommendations for improvements and executing the improvement plans.
• To supervise and ensure the effectiveness and smoothness of waste unloading, segregation and distribution.
• Daily and regular inspection of the plant processes and monitor the working area 5S and TPM activities, safety and discipline at works, machineries and equipment conditions.
• Ensure incoming waste streams being checked properly for suitable treatment processes and current safe work procedures are suitable for handling by operation staff.
• As the core coordinator, lead and monitor the communication flow among internal departments on incoming waste discrepancy and revise related SOPs accordingly.
• To evaluate and develop new treatment methods and handling procedures for new and unknown wastes, and review of operation costs and regular update to management.
• To implement and supervise correct EHS practices within the department.
• To work with resale for arrangement of recovered products to minimize the storage.
• To prepare and analyse daily and monthly operation records/reports (e.g., cost, productivity, quality, nonconformance, etc) on plant processing and maintenance.
• And follow up necessary corrective actions and monitor consistently to relevant department staffs to follow up closely.
• Regular briefing / training to be conducted to department staffs for safety handling of high flammable solvent, MSDS, PPE requirement and risk assessment before operations.
• To activate emergency response team of operation and maintenance staffs and response to any in house spill and fire incident if in case of emergency.
• To liaise with EHS department to ensure fellow dept staff are upkeep with method of handling and emergency equipment usages in terms of spills and fire incident and to conduct regular practice and drill exercises with different scenarios to workers so that they are well familiar in emergency to response in time.
• To ensure all fellow staffs are well trained according to OJT program and ensure they can follow up SOPs and work safely.

Secondary responsibilities

• To undertake any other tasks assigned by the Management from time to time.
• As an ISO committee member, to develop and implement documents for operation procedures, such as SOP, RA and MOC, SWP and participate in auditing the various departments as an Internal Auditor

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Key Responsibilities:

- Identify and target potential clients in new and existing industries.

- Generate leads, develop sales strategies, and convert opportunities into long-term business relationships.

- Achieve sales targets and contribute to the overall revenue growth of the company.

- Act as the primary point of contact for technical inquiries and customer relationship management.

- Understand customer requirements and provide tailored solutions that leverage the company’s engineering capabilities.

- Demonstrate an in-depth understanding of CNC Milling, CNC Turning, ID/OD Grinding, and Surface Treatment processes.

- Work closely with customers to provide technical advice and propose feasible manufacturing solutions.

- Analyze market trends and industry demands to identify emerging opportunities.

- Gather and report competitor insights to refine sales strategies.

- Collaborate with internal engineering teams to ensure customer requirements are accurately communicated and delivered.

- Oversee the progress of projects and provide updates to clients as needed.

- Prepare and deliver compelling presentations, proposals, and quotations to prospective clients.

- Participate in industry exhibitions, seminars, and networking events to promote the company.

Qualifications and Skills:

- Diploma/Degree in Mechanical Engineering, Manufacturing, or a related field.

- Proven track record in technical sales or business development in the precision engineering industry (2–5 years preferred).

- Good Technical Knowledge of CNC Milling, Turning, ID/OD Grinding, and Surface Treatment processes.

- Excellent communication and interpersonal skills to effectively interact with customers and internal teams.

- Results-oriented, self-motivated, and capable of working independently and in a team.

- Ability to analyze market trends and develop innovative sales strategies.

- Proficiency in Microsoft Office Suite, and technical drawing tools e.g. Solidworks, MasterCAM, ... etc.

- Possess a valid driver’s license for customer site visits and travel as required.

Job Summary

We are looking for an experienced Technical Support Officer to join the team in supporting the maintenance and implementation of systems within a large organization.

Mandatory Skill-set

• Diploma/Degree in Computer Science, Information Technology, or Electrical / Electronic Engineering;
• At least 3-5 years of experience in IT technical support with a focus in Windows Server Management / Administration, and Windows Operating System;
• Good understanding in network and security systems;
• Excellent troubleshooting skills to diagnose and resolve technical issues efficiently;
• Ability to support technical change management processes, collaborating with internal teams and stakeholders;
• Consistently adheres to standard operating procedures and corporate standards;
• Strong analytical skills to analyze and solve software problems effectively and the ability to work independently and collaboratively in a team environment;
• Willingness and availability to work on shifts;
• Excellent communication and interpersonal skills, and able to work well with cross organizational teams.

Desired Skill-set

• Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator;
• Familiarity with scripting languages (e.g., PowerShell) for automation and administration;
• Experience with virtualization technologies (e.g., VMware, Hyper-V).

Responsibilities

• Provide primary technical assistance and support to end-users for production application systems, ensuring prompt resolution of issues and minimizing downtime;
• Resolve software issues related to remote devices, servers, networks, and security systems to maintain system integrity and security;
• Maintain systems by performing routine checks, updates/patching, and configurations as required;
• Generate reports based on system performance and user requirements;
• Assist users with technical inquiries, troubleshoot problems, and escalate unresolved issues to higher levels of support or relevant teams;
• Support users with login issues, password resets, and access-related queries to ensure smooth and secure access to systems and resources;
• Collaborate effectively with internal teams and stakeholders to enhance system functionality and user experience;
• Proactively identify recurring issues and recommend improvements to prevent future problems and optimize system performance.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Technical Support Engineer

IMMEDIATE VACANCY

Position: Technical Support Engineer

Location: Kallang Pudding Road (Singapore)

Duration: Permanent

Industry: IT Industry

Key Responsibilities

• Provide on-site and remote technical support (Level 1/2) to end-users, including installations, configurations, and troubleshooting hardware & software, OS (Linux/Windows/ Mac) and network issues.
• Respond to IT support tickets and service requests in a timely manner, ensuring thorough documentation and resolution.
• Collaborate with the IT team to implement and maintain IT infrastructure, systems, and policies.
• Monitor and maintain inventory of IT equipment and supplies.
• Support remote users through various communication channels, including phone, email, and remote desktop tools.
• Troubleshooting and Diagnostics, Conduct Preventive Maintenance as specified and on schedule.
• Dispatching IT equipment to remote users and other facilities.
• Occasionally required to work after regular hours and or specific Stand-by duty, in line with the global business needs.
• Perform overtime when required for Meetings, Projects roll-out, etc. due to the line of business.
• Assist the support team, if needed, to perform 24×7 Stand-by (No Shift work is required).
• Any other Technical related tasks.

What You’ll Need

• Ability to work efficiently in fast-paced, high-volume, multi-tasking environments while remaining calm and poised under pressure.
• Experience installing, configuring, Printers/Scanners and providing application support.
• Experience providing Level 1/2 support for Network and System Administration.
• Ability to diagnose and resolve basic technical issues.
• Experience in server system administration platforms (server technologies, hardware) and networking technologies (routing, switching, VPN, firewalls, WiFi).
• Understanding and basic knowledge of common end-user hardware (laptops, keyboards, printers, VoIP devices, mobile devices, USB devices, etc.)
• Good communication skills (verbal and written) valuing customer oriented and cool temperament.
• Strong problem solving and analytical Skills.
• Priority will be given to Singaporean and Permanent Residents and able to smart immediately.

Role:Desktop Support Engineer

Install, upgrade, support and troubleshoot mobile /smart devices
• Good communication and problem-solving skills
• Excellent interpersonal skills
• Dedicated as well as hard working individual with the intercommunication skills to work at all the level of organization.
• Helpful and well-mannered
• Working tirelessly to enable the growth and development of organization that is customer centric and outward-looking.
a. Knowledge in basic trouble shooting of mobile/smart devices (Primary Requirement)
b. Knowledge in WOG, Legacy and application accounts based on monthly basis
c. Basic Desktop trouble shooting skills
d. Imaging and OS instalation knowldge.
e. Knowledge in MS excel"


Must have Talent / Skills
Good communication and excellent interpersonal skills, Proficient in Microsoft Office applications

Good to have Talent / Skills
ITIL Process Knowledge

Responsibilities

• Provide technical support and troubleshooting for CCTV systems.
• Provide software application support to hardware systems.
• Assist customers with installation, configuration, and maintenance of CCTV equipment.
• Diagnose and resolve hardware and software issues remotely.
• Collaborate with the engineering team to escalate and resolve complex technical problems.
• Document and track customer interactions and solutions in the support ticket system.
• Educate customers on proper usage and best practices for the systems.
• Conduct routine system checks and updates to ensure optimal performance.
• Stay updated on the latest trends and technologies in the surveillance industry.

Qualifications

• Diploma or Degree in Engineering or IT field
• Experience in technical and software support or a related field, specifically with monitoring and surveillance systems.
• Strong problem-solving and analytical skills.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Detail-oriented with strong organizational skills.

Mandatory Skills

• Technical troubleshooting
• Software application troubleshooting
• Customer service
• Time management
• Communication
• Remote diagnostics

Plus to Have

• CCTV systems
• Monitoring and surveillance systems
• Networking

Working Arrangement

• Working Hours : On-site period – shifts of either 00:00 to 12:00 or 12:00 to 23:59.
• Working Days : 4 Days On, 4 Days Off Rotation (weekly).

Team Orientation

• Teams size of at least 5 members.
• Senior team member will provide training and guidance to junior team member.

Job Description

• Responsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs & service levels.
• Perform troubleshooting for client platform related problems
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.
• Provide timely status updates to relevant parties.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in client platform implementation/upgrade project.

Skills Required

• Minimum 1 year relevant experience in providing desktop support
• Proficient in Microsoft Windows / Windows XP / Microsoft Office
• Experience in providing desktop support to senior management

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: West, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Role Description

This is a full-time on-site role for a Customer Support Engineer located in Singapore. The Customer Support Engineer will be responsible for providing exceptional technical support for customers' inquiries and issues. They will work closely with customers to troubleshoot problems, provide solutions, and ensure the best possible customer experience.

Qualifications

• Prefer technical customer support role in the Semiconductor industry
• Good communication skills, both written and verbal
• Demonstrated ability to manage multiple tasks and priorities in a fast-paced environment
• Customer service experience
• Ability to work independently and collaboratively as part of a team
• Open to fresh graduates and provide full training for Semiconductor troubleshooting

Job Details

• Salary up to SGD 2K
• Working Area: East, Singapore
• Working hours: Mon-Fri( 8:30am- 5:30pm)

Do you pride yourself on delivering the highest standard of customer service? Are you a fast learner and possess a keen desire to maintain and operate a wide variety of systems? Do you like helping out at events, ensuring that the AV component are all well taken care of?

If so, come join our team. We believe in delivering excellence and if you share the same motto, we’ll be a great fit together. We promise you a friendly work environment and the opportunity to grow your career.

The Responsibilities:

Implementation Support / Operations

· To provide support in the implementation and operation of all aspects of audio visual, video conference, display and presentation technologies used in the client’s premises.

· Assisting in the provision of support for internal and external events.

· To carry out routine testing of equipment to diagnose, log and report operational faults.

· Working with our team to assist in the diagnosis and rectification of faults to ensure that all systems are fully functional and that equipment and system down time are kept to a minimum.

· To ensure any paperwork is completed on time and filled out completely, as required.

· Support in-house Video Conferencing technology

· Clean and maintain audio and video equipment and ensure that they are stored properly

· Diagnose, test and resolve A/V equipment and media system problems as part of the regularly scheduled preventative maintenance cycle

· Operate and monitor equipment during meetings, such as sound levels, remote cameras, video playback, and webcasting

Maintenance

• Carry out regular preventative room checks, ensuring all equipment functions correctly in accordance with the room check procedure.
• To maintain records of equipment usage (when applicable), to make minor adjustments and repairs to equipment when necessary.
• Raise tickets for faults and liaise with relevant bodies for repairs of malfunctioning equipment
• Proactive maintenance/reporting to ensure all AV equipment is always of the highest standard and functioning correctly.
• Assist with first line fault repairs
• To carry out scheduled maintenance checks (room checks/power downs) and to write technical reports based on test results

The Pre-Requisites:

• Responsible, self-motivated and a self-starter.
• Preferably at least two years of experience in the operation, engineering and / or installation of AV systems. A strong knowledge of audio, video and networking engineering fundamentals.
• Should have, if not all, most of the following industry certifications: Crestron, Zoom, QSC, Cisco, Shure, Poly
• Team player and can work independently
• Drive to exceed expectations and in delivering excellence.
• Must be able to effectively handle stressful situations.
• Candidate must possess at least Diploma in Engineering (Computer/Telecommunication) or equivalent.
• Required language(s): English
• Come join us, we will prepare you for the success you yearn for in your career.

L1 Support Engineer - Contract 1 year (FIRM) +1 year (OPTIONAL)

ROLE & RESPONSIBILITIES

a) Incident Logging and Ticket Handling: Log and process incidents, issues, and service requests submitted by users through phone or email in an incident management tool, resolving them in a timely and effective manner according to internal SLA. Maintain accurate records of issues and resolutions to help improve future support processes.

b) Basic Troubleshooting: Diagnose and resolve common IT issues such as password resets,

software installations, network connectivity and end-user computing (EUC) problems.

c) Escalation: Escalate complex issues to higher-level support teams (L2, management and/or vendor(s)) when necessary.

d) Customer Service: Ensure a positive user experience for staff and guests by maintaining a professional and helpful demeanor.

e) User Account Management: Create, modify, and delete user accounts across various systems, ensuring proper access rights and procedures are followed. This includes setting permissions, resetting passwords, and ensuring compliance with client policies. Provide new staff with their account(s) on their first day, and ensure that all resigned staff have their accounts deleted / submitted for deletion (eg. to AIC) on their last day when they return their laptops.

f) IT Inventory Management: Oversee and maintain an accurate inventory of IT assets, including hardware and software. This involves tracking the location, quantity, and status of assets, as well as monitoring software subscriptions and licenses to ensure compliance and avoid unnecessary costs and/or lapses. Ensuring sufficient assets are available for replacement, recommend tech refresh for equipment.

g) Device Management: Onboarding/Offboarding and assignment of User Devices (eg. mobile phones, tablets, laptops, etc.) on client’s MDM and other platforms for device management. Conduct regular checks and preventive maintenance on VMs, mobile phones and laptops to ensure serviceability; coordinate with vendors to facilitate/effect

repairs on devices as necessary.

h) Onboarding and Offboarding: Prepare/process IT assets such as laptops, desktops, and peripherals as they are acquired/procured; and conduct early setup of assets for new staff members before they are onboarded, with all necessary software and access

permissions configured. Safekeep and manage the return of IT assets from staff members who are offboarded, ensuring data is securely wiped and assets are ready for reallocation.

i) IT Asset Issuance: Manage the issuance and tracking of IT assets such as laptops, desktops, peripherals, licenses, and system accounts/access. Ensure proper documentation and inventory management to maintain accurate records of asset allocation and returns.

QUALIFICATION & SKILLS

• Higher NITEC in Electrical, Electronics, IT, Diploma, or equivalent.
• Relevant experience in IT system support and hardware maintenance.
• Minimum of 5+ years of L1 technical support experience in a large corporate infrastructure.
• Support experience in Active Directory, Entra, Intune; and use Fresh Service for ITSM and inventory, Windows servers, Hyper-V, Azure.
• Strong communication and interpersonal skills. Self-starter, self-motivated, and critical thinker who embraces challenges.
• Ability to work responsibly, independently, and in a team.