Want to be part of a fun and exciting team in one of the fastest growing IT companies in Singapore? Xtremax is an established IT company that provides IT services such as website development and design to government agencies and private companies to help them transform their digital experience. We are expanding and actively looking for an experienced and highly motivated individual for the Technical Support role.

Responsibilities:

• Provide customer support by answering phone and email enquiries
• Primary investigation, information gathering before escalating to internal team for further diagnosis
• Manage operational issues/risks in a timely manner; escalating when necessary
• Keep track of service requests to meet service KPIs
• Follow standard operating procedures, and respond professionally
• Communicate effectively between customers and development team on escalated issues
• Understanding of issues raised by customer
• Good sense of ownership to customers’ reported issues and track them through resolution and bring to closure of ticket raised
• Serve as a key point of contact based on agencies assigned
• Cross functional collaboration: You are required to work with different teams within our organisation to meet the needs of our business.
• Escalate critical issues / roadblocks to the Technical Support Team Lead

Requirements

• Minimum polytechnic diploma in IT, computer engineering, or relevant experience
• Preferably have knowledge in cloud services (eg. Microsoft 365, Amazon Web Services, Microsoft Azure, Google Cloud)
• Preferably have knowledge in ticketing system (JIRA)
• Good interpersonal and communication skills
• Strong analytical and problem solving/troubleshooting skills
• Strong interest in technology
• Ability to communicate highly technical information to both technical and non-technical customer audience
• Ability to work independently and as a team in a dynamic environment

By submitting your resume/CV, you consent and agree to allow the information provided to be used and processed by or on behalf of Xtremax Pte Ltd for purposes related to your registration of interest in current or future employment with us and for the processing of your application for employment.

You also represent to us that you have obtained the consent of your referees when you disclose to us their personal data for the purpose of conducting reference checks.

The personal data held by us relating to your application will be kept strictly confidential and in accordance with the PDPA. You may also refer to our Privacy Policy for more details here: https://www.xtremax.com/privacy-policy

We regret to inform you that should you not consent to providing the necessary data required for us to process your application, your application will be considered void.

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PFU Asia Pacific Pte Ltd ("PAPL") is assigned as the control center in managing scanner sales and marketing within Southest Asia region.

Join us as Technical Support Engineer to be an integral part of our regional sales team, helping to drive the growth of the Ricoh document scanners.

Responsibilities

1.Post-sales support :

- Provide technical support to partner or customer after purchasing our product.

- Assist technical team of partner and customer to tackle and resolve technical issue.

- Dissemble and assemble scanner according to maintenance manual(training will be provided).

- Train and enable service partner to provide post-sales support to end-user

- Manage and process of warranty claims, demo/standby unit loan, spare part cannibalization, with system and paperwork.

- Installation and configuration of hardware and software products.

2. Pre-sales Support :

- Support sales activity as technical expertise.

- Assist sales team, partner or customer to win and deliver deals.

- Demonstration of hardware and software product.

- Assist in integration of own products with 3rd party solution.

- Training and enable partner on pre-sales technical capabilities.

- slight experience in programming will be advantage.

- Occasional overseas travel is required.

(Average 1 trip per quarter. Mainly to ASEAN, South Asia countries, or Japan)

We appreciate all applicants for their interest in this opportunity. However, only those shortlisted for interview will be contacted.

Technical Team Leadership

Lead the technical team by assigning tasks, monitoring project progress, and providing guidance.

Recruit, train, and develop team members to enhance overall team capabilities.

Project Management

Plan, execute, and manage technical projects to ensure timely and high-quality delivery.

Collaborate with clients, vendors, and internal teams to define requirements and resolve issues.

Technical Support & Innovation

Oversee the planning and optimization of the company’s technical architecture to ensure system stability and scalability.

Stay updated with the latest technologies and trends to drive innovation and continuous improvement.

Problem-Solving & Decision-Making

Provide strategic technical direction and make data-driven decisions to overcome challenges.

Ensure the alignment of technical strategies with business objectives.

UnaBiz is the leading IOT company in Singapore. HQ in Singapore, with office in Taiwan, Japan, France, Spain and providing IOT solution globally.

Join the company that supplies solutions to established local / MNC like SIA, CBRE, JLL, Shiseido, TotalEnergies, Certis, Engie, and many more!

Job Descriptions:

• Execute sales strategies to penetrate the target market and expand the customer base.
• Conduct presentations and demonstrations that showcase the features and benefits of our smart workspace solutions.
• Manage relationship with clients to understand their unique needs and tailor solutions that align with their business objectives.
• Work closely with technical experts to design customized solutions that address client challenges.
• Provide regular updates on sales activities, pipeline, forecasts, and performance metrics to senior management.

Job Requirements:

• Candidate must possess at least Diploma/Bachelor's degree in Business, Marketing, or a related field.
• Experience in hospitality would be an added advantage
• Self-motivated and results-oriented, with a proactive attitude toward problem-solving.
• Willingness to travel locally for client meetings and industry events as required.
• Highly motivated, resourceful, and independent worker who is proactive and customer-focused.
• Fresh graduatesare welcomed!

Rewards:

• Opportunities for career advancement
• Free lunch in office provided
• Free transport to/from office

Responsibilities:

• Provide tier-3 technical support for robotic systems, including hardware, software, and firmware components.
• Diagnose and resolve technical issues reported by customers, collaborating with the technical team to escalate and address complex problems.
• Document and report recurring issues to the Technical team to support continuous improvement and product development.
• Facilitate knowledge transfer sessions, training, and technical briefings to empower the Customer Success team in providing top-tier support to customers.
• Participate in testing and validation of new robotic systems and updates, providing critical feedback to ensure customer needs and experiences are addressed.
• Maintain detailed records of technical issues, resolutions, and feedback from customers and the Customer Success team.
• Develop and update technical documentation, user manuals, and support guides to assist the Customer Success team and customers in effectively utilizing robotic systems.

Requirements:

• Bachelor’s degree in Robotics, Electrical Engineering, Mechanical Engineering, Computer Science, or a related field.
• 2+ years of experience in technical support
• Excellent problem-solving skills with the ability to diagnose and resolve complex technical issues.
• Strong communication and interpersonal skills, with the ability to effectively bridge gaps between technical and non-technical teams.
• This position may require occasional travel to customer sites.
• Good English communication skills (verbal and written).

Be a part of something BIG!

Domain Ownership: Contribute to the overall ABAP development, basis, portal, authorization (SAP), and integration strategy of the SAP solutions (S4HANA & SuccessFactors) in the Singtel group (Singtel / NCS / Optus). While the core applications are S4HANA and SuccessFactors, the candidate should have the capabilities to easily adopt new non-SAP technologies like iValua and CCH Tagetik and others. The candidate must possess the vision and hands on experience to formalize, standardize, govern, and evolve the design and standards in these SAP and non-SAP technology areas with the objective to deliver best practice, efficient, dependable, and cost-effective solutions to support the solutions.
The candidate must possess extensive knowledge on a wide array of SAP and non-SAP technologies and is expected to define and enforce development standards, basis administration policies, authorization setup and governance, portal and interface standards, and integration policies, standards and tools. The candidate is expected to know the functionalities and capabilities of common COTS applications that integrate into SAP and non-SAP solutions and evaluate their fit for use.

Supporting the multiple SAP and non-SAP functional teams to deliver business solutions to their stakeholders, this candidate plays the critical role of ensuring the best fit technical solutions for all delivered solutions.

Project Delivery: Overall responsible for the design and delivery of SAP technical solutions in the Singtel group. Review all technical requirements in projects and change requests. Ensure technical delivery in projects and change requests are completed on time and with no defects.

Team Management: Manage a global Application Managed Support outsource team to ensure that both inhouse and outsource teams work efficiently together.

Operational Excellence: Ensure SAP development, authorization, and integration changes are timely addressed and delivered within expected SLAs. Ensure continuous improvements to the technology and processes through proactive review and optimization initiatives. Recommend and implement major improvements that have significant benefit to IT or the business.

Make an Impact by:

Domain Ownership: Together with the functional teams, drive and establish a technology landscape roadmap with the objective to bring more value and efficiency to our solutions. Review all technical requirements in change requests and projects.

KPI: A 3 year technology landscape roadmap for the Singtel group’s SAP and non-SAP applications to support and anticipate the future needs of the business.
Project Delivery: Support delivery of projects with timely resources and relevant expertise. Contribute to delivery of projects that are on time, in scope, and below budget.

KPI: All tasks executed by the technical team are delivered on time, and below budget. Defects after go live (1st month) should not have more than 5 hours spent on defect resolution. Project satisfaction score by stakeholders should positive.

Team Management: Establish a truly integrated team (inhouse and outsource AMS) that work seamlessly across geographical locations. Maintain a highly effective team by ensuring poor performers are replaced promptly.
KPI: Identify areas that team members can work seamlessly regardless of systems/location. Team is able to share work and resources regardless of systems or locations.
Operational Excellence: Ensure that systems and services are running according to agreed SLAs. Constantly deliver improvement initiatives that add value to both IT and the business.
KPI: 90% of Incidents are addressed within SLAs. Recommend and implement 2 internal improvement initiatives that will increase IT efficiency by 20%. Recommend and implement solutions that will result in IT cost savings for the business by at least $250K every year.

Skills for Success:

• Bachelor or higher degree Computer Science or IT with a solid 6+ years of relevant experience in SAP ABAP/FIORI/HANA Development and SAP PI/PO/CPI
• At least 6 years with consulting companies as a technical consultant/specialist for SAP Development and Integration for at least 3 major projects.

Job Description

The job involves the supervision of MRT projects Cross Island Line.

For those with less than the specified 3 years of relevant experience, training will be provided.

Job Requriements

RTO shall have diploma in the civil/structural discipline or National Certificate in Construction Supervision (NCCS) or equivalent and accredited by and registered with IES/ACES with minimum 3 years relevant experience in supervision deep excavation/ basement works.

- MRT experience will be an advantage.

- To assist RE & SRE to monitor all site activities

- Willing to work on night & rotation shifts

A project manager with min. 3 years of relevant experience in electronics, electrical or IOT.

Responsibilities:

• Develop the project plans and define the project scope, goals and deliverables
• Lead the planning and implementation of project
• Plan and schedule project timelines
• Define project tasks and resource requirements
• Manage project budget and resource allocation
• Provide direction and support to project, support and service teams
• Constantly monitor and report on progress of the project to all stakeholders
• Implement and manage project changes and interventions to achieve project outputs
• Provide periodic project evaluations and assessment of results
• Review the quality of the work completed to ensure that it meets the project standards
• Manage the relationship with the client and all stakeholders
• Create and maintain comprehensive project documentation
• Measure project performance and provide timely update to higher management
• Perform any other tasks as assigned by management

Requirements:

• Bachelor’s Degree in appropriate field of study or equivalent work experience
• Minimum 3 years working experience in project management with MNC’s or large sized projects
• Excellent written and verbal communication skills with expertise in conflict resolution
• Has experience in IOT and management of IOT/SI projects
• Preferred experience in electrical LV (must be able to read SLD, and understand electrical installation inside buildings)
• Able to handle few projects simultaneously

Benefits

• Excellent compensation commensurate with experience and skill
• Activities to build company culture of camaderie
• Transportation paid by company from home to office, and office to home
• Free lunch in office

JOB SCOPE:

This person needs to be able to handle both technical repairs of endoscopy systems, while handling the technical support for the regional subsidiaries and distributors.

DESCRIPTION OF DUTIES & RESPONSIBILTIES:

(1) Repairs of Endoscope products from customers (subsidiaries and distributors); which includes

• Repairing of Endoscopy System.
• Repair data entry & create Repair Analysis Report.
• Coordinate (communication via email) with customer(s) for any technical support.
• Possess sound technical knowledge for all endoscopy products.
• Field service ad-hoc support to FSE (Field Service Engineers).
• Be a trainer for subsidiaries & distributors.

(2) Achieving set target for the numbers of repairs to be completed each month.

(3) Responsible for ensuring quality of repairs are according to specifications.

(4) Formulate Service improvement with Technical Supervisor.

JOB REQUIREMENT:

• Minimum 3 years of work experience, preferably in the same or similar industry.
• Strong team player
• Detailed-oriented
• Fast learner
• Know Microsoft Words/Excel/PowerPoint, IT knowledge (Hardware/Software) is a plus
• Able to do basic skill in repairing equipment (Dis-assembling), soldering works, able to achieve sales target. Training will be provided.

As a global leader in power and thermal management solutions, Delta Electronics was founded in 1971 and is headquartered in Taipei, Taiwan with annual revenue exceeding $13 billion. Our wide range of products and solutions cover power supplies, energy management systems, display solutions, and industrial automation products.

We are known for our focus on innovation, sustainability, and energy efficiency. Active investment in research & development, and implementation of cutting-edge technologies ensures our business drives positive environmental impact.

Looking forward to having you join our 85,000 colleagues in building a Smarter and Greener future, Together!

Position Overview:

As a Datacenter Infrastructure Field Application Engineer or Presales Engineer, you will be responsible for supporting and driving the sales of solutions within the datacenter infrastructure field. In this role, you will work closely with customers, sales teams, and other technical personnel to ensure the successful deployment and integration of CDU/Cooling systems in datacenter environments.

Key Responsibilities:

• Expertise in CDU/Cooling Solutions: Possess in-depth knowledge of Data Center products, solutions, and services, keeping up-to-date with industry trends and technological advancements related to datacenter infrastructure.
• Sales Support: Collaborate with the sales team to participate in customer meetings and presentations, understanding customer needs, and proposing appropriate solutions.
• Technical Consultation: Engage in technical discussions with customers to understand their datacenter infrastructure requirements and propose tailored solutions.
• Solution Design and Proposal: Create detailed technical proposals and designs that address customer requirements, including system configurations, power distribution, backup options, and monitoring capabilities.
• Project Management: Collaborate with project managers, engineers, and installation teams to ensure the successful implementation and commissioning of systems in datacenter environments. Provide technical guidance and coordinate tasks throughout the project lifecycle.
• Demonstration and Training: Conduct technical demonstrations and training sessions for customers and sales teams to showcase the capabilities and benefits of solutions.
• Customer Relationship Management: Build and maintain strong relationships with customers, addressing their technical queries, providing post-sales support, and proactively identifying opportunities for additional solutions and services.
• Industry Expertise: Stay updated with the latest industry standards, regulations, and best practices related to datacenter infrastructure, power distribution, and systems.

Qualifications:

• Education: Bachelor's degree in Mechanical Engineering, Computer Science, or a related technical field is preferred.
• Experience: Prior experience as a Field Application Engineer, Presales Engineer, or a similar role within the datacenter infrastructure industry, with a focus on CDU/Cooling solutions and power management. Experience in supporting sales teams and customers is highly desirable.
• Communication Skills: Excellent verbal and written communication skills to effectively convey technical concepts and solutions to customers and internal stakeholders. Ability to deliver compelling presentations and demonstrations.
• Problem-solving Skills: Strong analytical and problem-solving abilities to identify customer requirements, propose effective solutions, and troubleshoot technical issues.
• Project Management: Familiarity with project management methodologies and tools to manage multiple projects simultaneously, ensuring timely delivery and customer satisfaction.
• Customer Focus: Demonstrated ability to understand customer needs and offer suitable solutions. Strong customer service orientation and ability to foster long-term customer relationships.

Job Position:- Resident Technical Officer (Electrical)

Working hours

Mon - Fri (08.00 am to 5.00 pm)

Sat - (08.00 am - 12.00 pm)

Education & Qualification

• Diploma in Electrical Engineering or equivalent.
• Possess at least 5 years of relevant and practical experience on site.

Skills And Knowledge

• Strong technical knowledge to review design details and method statements.
• Ability to resolve site issues during construction.
• Familiarity with local electrical codes, regulations, and authority requirements.
• Completion of at least one safety course and ability to identify potential safety infringements.
• Ability to manage a team of Site Supervisors (for Senior Resident Engineer, Resident Engineer, and Resident Architect roles).
• Administrative skills to maintain discipline and manage personnel records.
• Good communication and interpersonal skills to work effectively as a team player.
• Diligent, methodical, and meticulous.
• Willingness to work overtime and adapt to digitalization efforts in projects.
• Keen learner and supportive of new technologies in the built environment.

Responsibilities

• Collaborate with stakeholders to gather, document, and prioritize business requirements.
• Analyse existing processes and identify areas for improvement through technology.
• Create high level technical specifications and functional requirements documents.
• Work with development teams to provide high level design and impacted systems.
• Conduct feasibility studies and impact analyses for proposed changes.
• Facilitate meetings and workshops to gather input and feedback from stakeholders.
• Assist in testing and validation of solutions to ensure they meet business needs.
• Develop and maintain project documentation, including user stories, use cases, and process flows.
• Provide ongoing support and troubleshooting for implemented solutions.
• Stay updated with industry trends and best practices to recommend innovative solutions.

Qualifications

• Bachelors degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience as a Business Analyst or Technical Analyst in a similar role.
• Strong understanding of software development life cycles (SDLC) and methodologies (Agile, Waterfall).
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to translate technical concepts for non-technical stakeholders.
• Experience with data analysis tools (e.g., Excel) is a plus.
• Familiarity with project management tools (e.g., JIRA, Trello) is desirable.
• Experience in telecommunications industry is a plus.

• Create Mechanical or Electrical schematic and detailed designs with computer-aided design (CAD) and Revit BIM MEP software
• Mechanical or Electrical Design layout plans
• Understand and review Mechanical or electrical building requirements along with the engineering team
• Identify potential operational issues and redesign MEP design to improve functionality
• Ensure final Mechanical or Electrical designs comply with builidng regulations and quality standards

Job Position:- Resident Technical Officer (C&S)

Working hours

Mon - Fri (08.00 am to 5.00 pm)

Sat - (08.00 am - 12.00 pm)

Education & Qualification

• Diploma in Civil Engineering or equivalent.
• Registered as Resident Technical Officer with BCA/IES/ACES.
• At least 5 years of site supervision experience as Resident Technical Officer.
• National Certificate on Construction Supervision from BCA Academy or equivalent.

Skills And Knowledge

• Strong technical knowledge to review design details and method statements.
• Ability to resolve site issues during construction.
• Familiarity with local building codes, regulations, and authority requirements.
• Completion of at least one safety course and ability to identify potential safety infringements.
• Ability to manage a team of Site Supervisors (for Senior Resident Engineer, Resident Engineer, and Resident Architect roles).
• Administrative skills to maintain discipline and manage personnel records.
• Good communication and interpersonal skills to work effectively as a team player.
• Diligent, methodical, and meticulous.
• Willingness to work overtime and adapt to digitalization efforts in projects.
• Keen learner and supportive of new technologies in the built environment.

Job Position:- Resident Technical Officer (M&E)

Working hours

Mon - Fri (08.00 am to 5.00 pm)

Sat - (08.00 am - 12.00 pm)

Education & Qualification

• Diploma in Mechanical Engineering or equivalent.
• Possess at least 5 years of relevant and practical experience on site.

Skills And Knowledge

• Strong technical knowledge to review design details and method statements.
• Ability to resolve site issues during construction.
• Familiarity with local mechanical & electrical codes, regulations, and authority requirements.
• Completion of at least one safety course and ability to identify potential safety infringements.
• Ability to manage a team of Site Supervisors (for Senior Resident Engineer, Resident Engineer, and Resident Architect roles).
• Administrative skills to maintain discipline and manage personnel records.
• Good communication and interpersonal skills to work effectively as a team player.
• Diligent, methodical, and meticulous.
• Willingness to work overtime and adapt to digitalization efforts in projects.
• Keen learner and supportive of new technologies in the built environment.

Responsibilities:

• Plan and oversee technical projects, breaking them into actionable tasks with clear timelines and deliverables.
• Act as the central point of contact between engineers, sales teams, and external vendors, ensuring alignment and seamless communication.
• Provide regular, concise project updates to internal and external stakeholders.
• Facilitate robotic integrations with systems such as OpenRMF, door access controls, elevators, and other infrastructure.
• Identify potential risks and roadblocks, developing proactive mitigation strategies.
• Drive issue resolution to maintain project momentum and meet deadlines.
• Maintain detailed records of project requirements, timelines, and technical specifications using tools like Jira and Confluence.

Requirements:

• Proven experience managing engineering projects: 3+ years of experience in project management, or as an engineer who has led or actively coordinated projects.
• Strong organizational skills with meticulous attention to detail.
• Excellent verbal and written communication skills to collaborate effectively with technical and non-technical stakeholders.
• Familiarity with project management tools like Jira, Confluence, or similar.
• Interest in project management and willingness to learn agile methodologies.

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: West, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Location: Singapore (with the flexibility to work from home) and come to office as and when required.

We are looking for someone with CAT-2A Clearance

Required Skills:-

Database: HANA, MS-SQL

Operations: 24x7

Responsibilities:

• Database Incident Management, Event Management, Outage Management & Service Request Management
• Root Cause Analysis
• Support standard/non-standard Build activities
• Provide Database support to RDBMS such as HANA Database
• Supporting Backup & Recovery
• Alert handling and optimization
• Decommissioning of system/server as needed.

Junior L2 Production Support (Java-base)

• Recent experience in working with Java J2EE applications
• Experience in application support role for min 1 years for support. Or Developers willing to learn with good knowledge of Java, Unix, SQL
• Experience in programming languages such as JAVA/J2EE.
• Experience in Unix commands , SQL queries
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus
• Exposure to banking industry is a plus
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills
• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

Requirements

• Fresh graduates from local Universities and Polytechnics from 0 to 1 year are welcome
• Must be graduate from IT or Computer Science
• Must have IT background
• Need to have eagerness to learn and perform with commitment

Kindly take note of the following details for shift work

1. Allowance should be included in the monthly hiring rate.
2. Transport is claimable - before 7am (for morning shift 6am to 3pm) , after 11pm (afternoon shift 2pm to 11pm
3. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
4. Need to support including night shift, weekends and public holidays

Global Vision Multimedia (GVM) is a regional most trusted end-to-end provider of multimedia delivery solutions for audiovisual, broadcast media, information technology and other related fields that utilize multimedia technologies.

Ranks 8th of 500 Top fast-growth companies in the Asia Pacific. (Source : Financial Times)

https://www.ft.com/high-growth-asia-pacific-ranking-2021

We are now looking to drive rapid expansion across Asia, and looking for a highly motivated candidate to join our talented and passionate team based in Singapore.

As a member of the GVM's Sales Team, you inspire leading MNCs, education and government agencies to work smarter with Multimedia technologies. You advocate the innovative power of our solutions to make organizations more productive, collaborative, and mobile.

We offer the right candidates with good career path growth in a good cohesive working environment.

Responsibilities

• Handle quotations, orders as well as correspondence and fulfil customer needs to ensure satisfaction
• Understand customer needs, keep client updated with new solutions, bring valuable solutions to client continuously
• Maintain good working relationship with customers to ensure high customer retention and significant potential growth
• Register leads generated in CRM promptly and accurately
• Ensure quotations, PO based on customer requirements and executed timely and accurately
• Ensure specifications, drawings and any related documentation are documented in proper manner
• Assist in the preparation of tender documents.
• Liaison with cross functional team to arrange shipment to customer/suppliers, track orders to ensure timely delivery of shipment
• Generate report as and when required
• Handle customer inquiries and complaints promptly, conduct troubleshooting
• Work closely with outdoor sales team and related functions to maximize sales and help meet organizations business goals
• Other functions as assigned by supervisor

Requirements

• Min Bachelor's Degree or equivalent
• Strong computer skill and knowledge with networking and network topology.
• Minimum 2-3 years’ experience as a Project or Sales Coordinator in the AV/IT industry or related field preferred
• Experience in similar role

Compensation:

• Monday to Friday from 9am to 6pm
• Group Medical Benefits
• AWS
• Variable bonus

Job Description

Daily operational duties (internal):

• Respond to email and call queries from customers appropriately and in a timely manner.
• Work closely with all internal departments (sales team) & customers for order fulfilment & provisioning requirements in a timely manner.
• Actively monitor order-processing status until case is completed.
• Coordination for daily hardware delivery to customers.
• Attend to first line troubleshooting for customers for mobile services.
• Ensure prompt & timely update of data entry into internal CRM system.
• Check daily reports on customer’s mobility provisioning requirements.
• Develop and maintain positive relationships with customers to ensure positive customer experience.
• Undertake any other Ad-hoc duties as assigned by supervisor.

Daily operational duties (external to suppliers):

• Order submission & procurement of services from multiple vendors to fulfil customer’s orders
• To be the Point-of-Contact with suppliers on daily operational matters to ensure smooth processing and order fulfilment
• Check and ensure accuracy of cost invoiced by suppliers then reconcile & submit bill disputes to suppliers when required.

Job Requirements

• At least 2-3 years of experience in order fulfilment and sales support
• Strong follow-up and co-ordination skills
• Good interpersonal skills to work well with all levels
• Good communication skills both written and verbal
• Good team player with initiative
• Meticulous in numbers and analytical
• Proactive & self-motivated
• Able to work under stress

Employment Type: Full-time

About the Role:

We are seeking a skilled and proactive IT Level 2 EUCD (End-User Computing Devices) Assistant Specialist to join our dynamic IT support team. In this role, you will be guided to provide second-level technical assistance to ensure seamless operation and optimal performance of end-user computing devices and systems. Your expertise will be crucial in resolving complex technical issues and delivering exceptional service to our users.

Key Responsibilities:

• Assist in Level 2 technical support for end-user devices, including desktops, laptops, tablets, mobile devices, and peripherals.
• Troubleshoot and resolve hardware, software, and connectivity issues in a timely manner.
• Collaborate with helpdesk to escalate unresolved issues and ensure prompt resolution.
• Install, configure, and maintain end-user devices and related software applications.
• Support system upgrades, patches, and new software rollouts for end-user devices.
• Manage and update IT documentation, including FAQs and troubleshooting guides.
• Monitor and address vulnerabilities and compliance issues on end-user devices with other infrastructure teams.
• Provide excellent customer service by effectively communicating technical solutions to non-technical users.

Required Qualifications:

• Minimum 1 years of experience in IT support, specifically with end-user computing devices.
• Good technical knowledge of Windows, macOS, and mobile operating systems (iOS/Android).
• Experience with Active Directory, Office 365 and remote troubleshooting tools.
• Familiarity with endpoint security solutions and system management tools (e.g., SCCM, Intune).
• Strong problem-solving skills and ability to work independently under minimal supervision.
• Excellent communication and interpersonal skills with a customer-focused mindset.

What We Offer:

• Competitive salary and benefits package.
• A supportive and inclusive work environment.
• Exposure to cutting-edge technologies and projects.

How to Apply:

Interested candidates are encouraged to submit their resume and cover letter outlining their qualifications and experience.

Join us in delivering exceptional IT support and driving technological excellence!

Job Description:

• Plan and carry out meaningful and purposeful programmes and activities to enable residents to learn new things or continue to use their abilities
• Help residents experience autonomy by supporting them in their basic activities of daily living (e.g. dressing, meal, toileting, personal hygiene, mobility) through appropriate levels of prompt/cues
• Support therapy interventions in the ward to enable residents to optimise their functions in daily living
• Perform general housekeeping to maintain cleanliness of wards including equipment, furniture and tools, crockery
• Meal set up and assist in serving meals and drink to residents
• Collaborate with staff in the ward to deliver quality care services to residents (eg. Vital signs taking for residents)
• Maintain care excellence through proper documentation of the residents’ progress
• Assist Volunteer Coordinator in collaborating with volunteer and community in running volunteer-supported activities for residents

Job Requirements:

• Relevant experience would be an advantage
• Entry level is welcome as long as with compassion, caring and thoughtfulness
• Advantageous for candidates with WSQ Certificate in Healthcare Support (Nursing Care)
• Able to communicate with team members and maintain good teamwork
• Physical fit to handle the needs of care residents

Company

At CoNEX Healthcare, you can begin a life-long career of exploration and innovation, while helping to champion healthcare innovations for all, particularly in patient safety, nursing productivity and independent ageing. You'll thrive in a closely-knit and driven multidisciplinary team with purpose, breaking down barriers to innovation in a purposeful and productive healthcare ecosystem.

Learn more about CoNEX Healthcare here: www.presage.health

Job Description

The software support engineer is responsible for providing technical support with the Pre-deployment setup and post-deployment support from end-users in Hospitals, Nursing homes or other healthcare institutions.

• Assist with Pre-Deployment setup; preparation of device software after hardware assembly.
• Perform Software Updates to operational devices whenever needed.
• Perform diagnosis, and troubleshooting of technical issues.
• Provide Technical support (L1/L2) to users. There will be occasional need to respond to system issues beyond working hours on a 24/7 basis

Job Requirements

• Experience with working in Linux OS environment.
• Knowledge in working with Edge devices and peripherals (e.g: Bluetooth, Wi-Fi technology, Device Networking, etc.)
• Programming skills preferred (Bash scripting, Python, C++).
• Good communication skills and experience in working with end users on providing technical support.

Details:

• General secretarial and clerical functions relating in particular to Conveyancing works.
• Maintenance of files and records.
• Render any clerical and secretarial assistance as and when or where the company requires.

Requirements:

• Min 1 year of relevant experience will be an added advantage.
• Good communication skills, enthusiasm, and a positive and energetic attitude.
• Proficient in Microsoft Office Applications.
• Willing to work in a fast-paced environment.
• Good Organization skills and the ability to work independently.

We offer attractive salaries, good teams and a good environment to work in.

Kindly write in your full resume and expected remuneration to HR at [email protected]

Only candidates who have been shortlisted for interviews will be contacted via email.