Job Description

• Take ownership for any problems or issues encountered by customer and act as a primary point of contact for customers, be the Customer advocate internally.
• Identify and analyse root causes for issues and identify means of preventing future occurrence. You will work closely with the consultants and engineers to resolve escalated issues quickly and effectively.
• Be empathetic to customers’ issues and seek to resolve them in a timely manner.
• Meticulous and organised in documenting customers’ questions and concerns, maintaining a database of feedback and queries from customers.
• Able to work independently in a fast-paced environment with minimum supervision.
• Sensitivity toward details and deadlines.
• Analytical and process-oriented.
• Ability to work as part of a team.
• Diplomatic and able to carry oneself professionally

Essential Skills and Experience

• Diploma, Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer Science, Computer Engineering) or equivalent.
• Minimum one year experience as a helpdesk support or related role in the technology industry.
• Strong interpersonal skills with service oriented and empathetic mindset.
• Responsible with good time management and organisation skills to follow through customers’ issues.

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• Coordinate and support the sales team in achieving their sales targets for insurance policies and products.
• Support the sales team in preparing and processing insurance policies, quotes, and applications.
• Respond to inquiries about insurance coverage, policy details, claims, and related issues.
• Prepare and maintain accurate sales reports, records, and customer databases in compliance with relevant regulations and company policies.
• Communicate effectively with team to gather required information, answer inquiries, and provide exceptional customer service.
• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

Requirement:

• GCE ‘N’ level & above.
• At least 2 years of admin experience in Insurance industry.
• Proficient with Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Descriptions:

• Provide after-sales technical support to all local and regional customers.
  - Manage coverage of on-site, telephone, email, and other remote technical support to customers in a timely and effective manner for all products
  - Provide technical advice and recommendations to customers to resolve issues
  - Escalate and update internal team on the product issues and follow up closely of the progress/solutions with customers
• Liaise with HQ and subsidiaries companies for any product or technical issues.
• Provide necessary hands-on training to internal team (e.g., technicians) to handle fully test of product or system to ensure it functions properly and meets the specification.
• Support QA team in system testing which include Factory Acceptance Testing, Interface Factory Acceptance Testing as well as Site Testing

Job Requirements:

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma in Engineering or equivalent.
• At least 1 - 2 years of quality engineering experience working in manufacturing environment.
• Experience in auditing to the requirement of ISO quality system standards will be an added advantage.
• Demonstrate responsiveness and promptness in meeting company’s needs.
• Act with a high level of integrity.
• Act resourcefully to ensure that work is completed within specified time and quality.
• Willing to travel
• Proficiency in Chinese Mandarin will be an added advantage.

We welcome candidates who may not have experience or sufficient experience but are enthusiastic and eager to learn.

Benefits:
Competitive salary, performance-based bonuses, health benefits, and opportunities for professional development within a dynamic and growing organization.

• Attend to helpdesk requests and provide 1st level desktop support to all users.
• Troubleshoot issues related to computers, applications and mobile phones.
• Setup PCs & printers.
• Setup projectors for meetings.
• Install desktop applications.
• PC upgrade and migration of data.
• Any other matters / projects that the management may require assistance with from time to time.

Requirements:

• Diploma in Information Technology or Computer Science.
• Minimum 2 years of working experience in similar capacity preferred. Applicants without working experience may also apply.
• Strong problem-solving skills.
• Able to work independently with minimal supervision.
• Good interpersonal skills and a team player

Please visit our website at www.drewnapier.com for more information.

Kindly email us your detailed resume in MS Word or PDF format only, stating full details of qualifications, experience, current and expected salaries.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidence).

Technical Service Technician
Working location: Ang Mo Kio
Working date and time: 8.30am-6.15am (Mon-Fri)
Salary: $2,000-$3,000 + AWS + Bonus

Responsibilities

1. Machine set up, installation and training
2. Lapping and polishing machine operation & RD lab jobs.

Experience & Qualification

• Min. Higher NITEC / Diploma in Electrical or Mechatronics discipline graduates or any technical qualification in Precision Engineering
• Preferred candidates with min 2-3 Years Working Experience in Precision Engineering machine operation or machinery servicing.
• Training will be provided.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Role:

Jewellery Designer (5.5 Days / Technical Drawing / 3D Design / Up to $3500)

• Singapore Based (Orchard)
• 5.5 Days work per week (9-6pm (Mon to Fri) and 9am to 2pm Saturday)
• $2500 to $3500
• Relevant Experience
• Career Progression Opportunities

Responsibilities & Duties

• Jewellery design, Basic photography skills

Requirements

• Diploma or degree in Jewellery Design
• Min. 2 years of experience in designing of jewellery, both technical drawing & 3D design is required

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Technical Service Technician
Working location: Ang Mo Kio
Working date and time: 8.30am-6.15am (Mon-Fri)
Salary: $2,000-$3,000 + AWS + Bonus

Responsibilities

1. Machine set up, installation and training
2. Lapping and polishing machine operation & RD lab jobs.

Experience & Qualification

- Min. Higher NITEC / Diploma in Electrical or Mechatronics discipline graduates or any technical qualification in Precision Engineering

* Preferred candidates with min 2-3 Years Working Experience in Precision Engineering machine operation or machinery servicing.

* Training will be provided.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Maltem Asia is seeking a Technical Support Specialist for a Cosmetic & Fragrance Client based in Singapore.

Summary :

• As part of the Digital growth, our Client has built partnerships with several E-commerce companies and specially by using Salesforce Commerce Cloud as the main platform.
• In that matter, our Client is driving service providers with regards to the evolution and the maintenance of the whole E-commerce Ecosystem.
• We are looking for an E-commerce Technical Support Specialist, who will join the Consumer Facing department based in Singapore.
• This position will be responsible for E-commerce Technical Support and Maintenance on the Digital E-commerce applications for the group.

Technical Support (Main Role) :

• Provide 1st level of Technical Support markets for the ecommerce ecosystem.
• Coordinate and collaborate with internal and external resources via ticketing system.
• Providing outstanding, rapid-response technical support.
• Escalate unresolved issues if required, while maintaining ownership of issues through resolution.
• Monitor and maintain portfolio of domestic and international ecommerce sites.
• Maintenance and Management of internal support tools, systems, and related roadmaps.

Technical Reference :

• Escalate functional and technical questions if required, while maintaining ownership on providing subject matter expertise for functional and technical aspects of the ecommerce ecosystem.
• Communicate and coordinate with management team, development vendor and business area experts globally to improve product functionality, resolve issues, and improve consumer satisfaction.
• Monitor, maintain and improve site performance for customers visiting the ecommerce sites across the globe.
• Assist in testing updates to existing web applications and perform integration testing for new integrations.

Technical Project :

• Project follow-up of the Technical Integration.
• Participate in the design of Technical Integration related to the E-commerce platform.
• Review and challenge Technical Integration approaches from the contractor, with regards to the Integration best practices.

Requirements :

• Computer Science MS Degree or equivalent
• 3-5 years of experience in ecommerce projects lifecycle as well as operational support in E-commerce/Content Management System
• Experience with Project Management lifecycle especially in E-commerce project.
• Experience in websites launches through full project life cycle, working with the business to identify requirements, design, develop, QA and launch end product.
• Understanding of the E-commerce Solution Architecture in general including data exchanges between systems :
• For example :System flow between Ecommerce engines, OMS, payment gateway.
• Able to work in a fast-paced environment, including prioritizing and multi-tasking while paying close attention to detail.
• Demonstrate strong technical acumen for troubleshooting and problem solving.
• Must be able to quickly assess issues and react to changing circumstances and new information.
• Must be able to communicate effectively to IT management as well as business area experts with skills such as empathetic and active listening, and clearly and patiently articulate solutions.
• Ability to work self-sufficiently and drive brand success.
• Experience working and coordinating directly with the E-commerce & CRM business.

Technical/Professional Requirements :

• Salesforce Commerce Cloud (ex Demandware) or any other eCommerce platform.
• Previously used project/task management software system, tools (Confluence/JIRA/Wiki) is a plus.
• Knowledge of HTML, CSS, JavaScript.
• Knowledge of Systems integration – WebService (REST, SOAP), Batch, EDI, SFTP
• Google Solutions (Analytics, Webmaster Tools, Trusted Store), Tag Management Systems.
• Exposure to mobile, Omni –Channel Technology tools and principles around responsive design, hybrid applications, mobile applications.
• Cross-Browser Testing / Functionality.
• Operation/Support experience is a plus.
• Exposure to eCommerce/CRM integration and affiliate marketing tools like LinkShare, Product recommendation tools, online videos, is a plus.
• Social integration technologies around Facebook connect and social sharing, is a plus.
• Marketplace integration (Google Shopping, Facebook Ads, Bing Ads, …) is a plus.

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Role:

Technical & Application Support (Mechanical / Electrical / Up to $3500 + Comm)

Interested applicants can send your resume to [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Singapore Based (Bukit Batok)
• 5 Days work per week (Mon to Fri 9am to 6pm + OT depends on project)
• $2500 - $3500
• With M&E or E&E or E&I background.
• Salary: Basic $2500 to $3500 before bonuses and commission
• Career Progression Opportunities

Role description

• Provide technical support, maintenance and servicing/repairing of equipment, instruments, and systems at site.
• Perform on-site installation and setup of equipment and systems with strong competent skills.
• Assist devices checking, technical demo, testing & training for customers.
• Checking technical specification, documentation and drawings plus prewire.
• Understand application process flow, to provide service to users by promptly responding to their queries, with necessary evaluation and prioritization.

✅ Wee Yuan Huan (Vicky)

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

As a Marketing Director , you will be responsible for developing and executing comprehensive marketing strategies to drive brand awareness, customer acquisition, and revenue growth. You will play a crucial role in positioning the company as a leader in the financial technology sector. The ideal candidate will possess a deep understanding of the fintech landscape, strong leadership skills, and a proven track record in creating and implementing successful marketing campaigns.

Responsibilities:

1. Strategic Planning: Develop and implement a cohesive marketing strategy aligned with the company's business goals and objectives.
2. Brand Management: Oversee the development and maintenance of a strong and consistent brand identity across all channels.
3. Market Research: Stay informed about industry trends, market conditions, and customer preferences to identify new opportunities and threats.
4. Campaign Management: Plan and execute integrated marketing campaigns, including digital marketing, content marketing, events, and public relations.
5. Lead Generation: Drive customer acquisition efforts through targeted lead generation campaigns and partnerships.
6. Analytics and Reporting: Utilize data and analytics tools to measure the effectiveness of marketing campaigns and adjust strategies accordingly.
7. Team Leadership: Manage and mentor a high-performing marketing team, fostering collaboration and professional development.
8. Budget Management: Develop and manage the marketing budget, ensuring optimal allocation of resources to achieve marketing goals.
9. Collaboration with Stakeholders: Work closely with cross-functional teams, including sales, product development, and customer support, to ensure alignment and collaboration across departments.
10. Compliance: Ensure all marketing activities comply with industry regulations and standards.

Requirements:

1. Education: Bachelor's degree in Marketing, Business, or a related field. MBA is a plus.
2. Experience: Minimum of 8-10 years of experience in marketing, with at least 5 years in a leadership role within the fintech industry.
3. Fintech Knowledge: In-depth understanding of the fintech landscape, including knowledge of financial products, technologies, and regulatory considerations.
4. Strategic Thinker: Proven ability to develop and execute comprehensive marketing strategies that align with overall business objectives.
5. Leadership Skills: Strong leadership and team management skills, with the ability to inspire and guide a diverse team.
6. Analytical Skills: Proficient in using data and analytics to make informed decisions and optimize marketing performance.
7. Communication Skills: Excellent written and verbal communication skills, with the ability to effectively communicate complex ideas.
8. Innovative Mindset: Stay updated on emerging marketing trends and technologies, bringing innovative ideas to the table.
9. Collaborative Nature: Ability to collaborate effectively with cross-functional teams and external partners.
10. Results-Driven: Demonstrated track record of achieving and exceeding marketing goals and KPIs.

1. COMPANY BACKGROUND

Kosmode Health Singapore Pte Ltd (KHS) is on a mission to revolutionise health; harnessing food processing wastes, which would otherwise be dumped into landfills, to address challenges of high cost of quality ingredients & functional food in the Agrifood industry, and lack of reproducibility of biomaterials in the Biomedical industry.

Kosmode Health impacts two dynamic business verticals:

• Agrifood Vertical: We serve the Agri-food Industry by utilizing our core plant extraction expertise to reclaim proteins and fiber from Food Processing Wastes or Spent Grains. Our commitment to innovation is evident in the creation of a range of protein and fiber functional food prototypes, including the world’s only functional food clinically validated to have ‘0’ Glycemic Response - W0W® Noodles. Explore more about W0W® Noodles at https://www.w0wnoodle.com/

• Biomedical, 3D Cell Culture segment: Protein isolates, repurposed from food processing wastes, are formulated into Plant Protein Composite (PPC®) bio-ink, the primary component for printing of 3D plant protein scaffolds (e.g. PPC® scaffold) that can be customised to meet growth requirement of diverse range of cells and tissues.

With a solid foundation laid, Kosmode Health is ready for the next phase of production and business scale-up. We are actively seeking talented individuals who thrive on solving industry challenges, possess resourcefulness, excel at multitasking, and demonstrate the resilience and perseverance needed to drive success. Our workplace culture is centred around people, where integrity is our core value, and quality is a non-negotiable standard.

Join us in shaping the future of sustainable health that is good for health of people and health of the earth.

1. JOB SCOPE & RESPONSIBILITIES

The Technical & Operation Specialist reports to the Factory Manager and is responsible for efficiency of manufacturing and overall factory management. He supports supporting day to day manufacturing operation in the Pilot Factory and sales & logistics operation to ensure production efficiency and timely order fulfilment.

Roles & Responsibilities

The Technical & Operation Specialist supports the Factory Manager in overall factory management from production to order fulfilment, including manufacturing operation, processes optimization, facility & machinery maintenance, factory HR/administration and sales & orders fulfilment.

Specific tasks include:

Technical Support

• Manufacture of functional ingredients, premixes and functional food.
• Manufacturing process optimization
• Facility management including all needed certification and licences
• Planning of production schedule through coordinating equipment, labour, and material availability.
• Support development of streamlined supply, manufacturing, ordering & delivering process to achieve maximum efficiency when fulfilling customers' orders.
• Troubleshooting of production issues to minimize delays in production.
• Plant machineries procurement & maintenance.
• Upkeeping of production records for traceability
• Practising of strict sanitization and cleaning procedures after each production
• Maintaining the factory’s hygiene and cleanliness at all times.
• Setting up cleaning and the maintenance schedule to ensure machinery/equipment are in

working condition.

• Adhering to safety measures while operating machineries and equipment
• Establish of any new process SOP
• Provide support and coordinate logistic activities
• Perform analytical test and/or research.
• Co-ordinate activities and stakeholders to ensure satisfactory delivery of contract services and in-house development projects.

Operations

• Packing of products, arrangement of logistic for orders fulfilment.
• Support sales operation, logistic Participate in business development, marketing and customers’ acquisition activities.
• Operate business processes and systems (eg. HR, finance, admin) to ensure operational efficiency.

1. DESIRED CANDIDATE PROFILE

Academic Qualifications and Availability

• Polytechnic Diploma in Food Science & Technology/Chemical Engineering/Bioengineering/Chemistry/Bio-Chemistry/or any other engineering discipline.
• Relevant NiTEC training with relevant internship/working experience can be considered.

Skills and Experience

• Good commandment of English.
• Strong interpersonal and communication skills.
• A resourceful, self-driven team player who is able to work in a highly collaborative, cross-functional working environment.
• Good personality with can do attitude.
• Experience in machineries maintenance.
• Able to trouble shot simple electrical issues.

As a Marketing Director , you will be responsible for developing and executing comprehensive marketing strategies to drive brand awareness, customer acquisition, and revenue growth. You will play a crucial role in positioning the company as a leader in the financial technology sector. The ideal candidate will possess a deep understanding of the fintech landscape, strong leadership skills, and a proven track record in creating and implementing successful marketing campaigns.

Responsibilities:

1. Strategic Planning: Develop and implement a cohesive marketing strategy aligned with the company's business goals and objectives.
2. Brand Management: Oversee the development and maintenance of a strong and consistent brand identity across all channels.
3. Market Research: Stay informed about industry trends, market conditions, and customer preferences to identify new opportunities and threats.
4. Campaign Management: Plan and execute integrated marketing campaigns, including digital marketing, content marketing, events, and public relations.
5. Lead Generation: Drive customer acquisition efforts through targeted lead generation campaigns and partnerships.
6. Analytics and Reporting: Utilize data and analytics tools to measure the effectiveness of marketing campaigns and adjust strategies accordingly.
7. Team Leadership: Manage and mentor a high-performing marketing team, fostering collaboration and professional development.
8. Budget Management: Develop and manage the marketing budget, ensuring optimal allocation of resources to achieve marketing goals.
9. Collaboration with Stakeholders: Work closely with cross-functional teams, including sales, product development, and customer support, to ensure alignment and collaboration across departments.
10. Compliance: Ensure all marketing activities comply with industry regulations and standards.

Requirements:

1. Education: Bachelor's degree in Marketing, Business, or a related field. MBA is a plus.
2. Experience: Minimum of 8-10 years of experience in marketing, with at least 5 years in a leadership role within the fintech industry.
3. Fintech Knowledge: In-depth understanding of the fintech landscape, including knowledge of financial products, technologies, and regulatory considerations.
4. Strategic Thinker: Proven ability to develop and execute comprehensive marketing strategies that align with overall business objectives.
5. Leadership Skills: Strong leadership and team management skills, with the ability to inspire and guide a diverse team.
6. Analytical Skills: Proficient in using data and analytics to make informed decisions and optimize marketing performance.
7. Communication Skills: Excellent written and verbal communication skills, with the ability to effectively communicate complex ideas.
8. Innovative Mindset: Stay updated on emerging marketing trends and technologies, bringing innovative ideas to the table.
9. Collaborative Nature: Ability to collaborate effectively with cross-functional teams and external partners.
10. Results-Driven: Demonstrated track record of achieving and exceeding marketing goals and KPIs.

Job Summary: The IT Operation and Maintenance Director is a senior leadership role responsible for overseeing, strategizing, and managing the operation, maintenance, and support of an organization's IT infrastructure, systems, and services. This position plays a pivotal role in ensuring the reliability, availability, and optimal performance of IT assets, while also providing leadership for the IT support functions. The IT Operation and Maintenance Director typically reports to the Chief Information Officer (CIO) or Chief Technology Officer (CTO).

Key Responsibilities:

1. Strategic Planning:Develop and implement long-term strategies for IT operation and maintenance that align with the organization's overall business objectives.
Establish and manage budgets, resource allocation, and performance goals for IT operation and maintenance.

2. Operation and Maintenance:Oversee the daily operation, maintenance, and performance monitoring of IT systems, networks, data centers, and other infrastructure components.
Ensure the highest level of system availability and performance while minimizing downtime and disruptions.

3. Team Leadership:Lead and manage the IT operation and maintenance teams, which may include system administrators, network engineers, helpdesk/support staff, and other IT professionals.
Recruit, mentor, train, and evaluate team members to maintain a high-performing and collaborative workforce.

4. Problem Resolution:Identify and resolve complex IT issues, incidents, and service disruptions through effective incident management and problem-solving processes.
Implement efficient troubleshooting and escalation procedures.

5. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
Maintain accurate inventories, ensure compliance with licensing agreements, and optimize asset utilization.

6. Security and Compliance:Establish and enforce IT security policies, procedures, and best practices to safeguard data and systems.
Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.

7. Disaster Recovery and Business Continuity:Develop and maintain robust disaster recovery and business continuity plans to protect against data loss and ensure the continuity of critical operations.
Regularly test and update these plans to accommodate changes in the IT environment.

8. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
Negotiate contracts and service-level agreements (SLAs), ensuring adherence to agreed-upon terms and high service quality.

9. Performance Monitoring:Implement comprehensive performance monitoring and reporting tools to proactively detect and address performance issues.
Analyze performance metrics and recommend improvements to enhance system and network performance.

10. Documentation and Knowledge Sharing:

• Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
• Develop operational manuals and encourage knowledge sharing within the team to enhance operational efficiency.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.

2. Experience: A minimum of 10-15 years of experience in IT operations and maintenance, with at least 5-7 years in a leadership or directorial role, is typically required.

3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a significant advantage.

4. Leadership and Communication: Strong leadership, team management, and communication skills are essential for effectively leading diverse IT teams and collaborating with various stakeholders.

5. Problem-Solving and Strategic Thinking: Strong analytical and problem-solving abilities to address complex IT issues and make strategic decisions that align with organizational goals.

6. Regulatory Knowledge: Understanding of relevant industry regulations, compliance requirements, and the ability to implement and maintain compliance measures.

7. Project Management: Proficiency in project management methodologies and tools is essential for ensuring the successful delivery of IT infrastructure projects.

The IT Operation and Maintenance Director plays a critical role in maintaining the integrity and reliability of an organization's IT infrastructure. Their strategic vision, leadership, and operational expertise are vital for ensuring the consistent availability, security, and performance

Job Summary: The IT Operation and Maintenance Manager is a critical role responsible for overseeing the ongoing operation, maintenance, and support of an organization's IT infrastructure and systems. This position plays a crucial role in ensuring the reliability, security, and performance of IT assets and services. The IT Operation and Maintenance Manager typically reports to the IT Director or Chief Information Officer (CIO).

Key Responsibilities:

1. Operation and Maintenance:Manage the day-to-day operation, maintenance, and monitoring of IT systems, networks, and infrastructure.
Ensure that IT systems and services are available and performing optimally, minimizing downtime and disruptions.

2. Team Management:Lead and supervise the IT operation and maintenance team, including system administrators, network engineers, and support staff.
Recruit, train, and evaluate team members to maintain a high-performing and cohesive workforce.

3. Problem Resolution:Identify and resolve IT issues and incidents promptly to minimize impact on business operations.
Implement effective incident management and problem-solving processes.

4. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
Ensure accurate inventory and licensing compliance while optimizing asset utilization.

5. Security and Compliance:Implement and enforce IT security policies, procedures, and best practices.
Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.

6. Disaster Recovery and Business Continuity:Develop and maintain disaster recovery and business continuity plans to safeguard against data loss and ensure continuity of operations.
Conduct regular testing and updates of these plans.

7. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
Negotiate contracts, service-level agreements (SLAs), and ensure service quality.

8. Performance Monitoring:Implement monitoring and reporting tools to proactively detect and resolve performance issues.
Analyze performance metrics and recommend improvements.

9. Documentation:Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
Create operational manuals for team reference.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.

2. Experience: A minimum of 5-7 years of experience in IT operations and maintenance, with at least 2-3 years in a management or supervisory role, is usually required.

3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a plus.

4. Leadership Skills: Strong leadership and team management skills, with the ability to motivate and lead a diverse IT team.

Role:

Jewellery Designer (5.5 Days / Technical Drawing / 3D Design / Up to $3500)

Interested applicants can send your resume to [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Singapore Based (Orchard)
• 5.5 Days work per week (9-6pm (Mon to Fri) and 9am to 2pm Saturday)
• $2500 to $3500
• Relevant Experience
• Career Progression Opportunities

Responsibilities & Duties

• Jewellery design, Basic photography skills

Requirements

• Diploma or degree in Jewellery Design
• Min. 2 years of experience in designing of jewellery, both technical drawing & 3D design is required

✅ Wee Yuan Huan (Vicky)

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Technical Delivery Manager (TDM) for Data Governance initiatives, you will be responsible for overseeing and ensuring the successful implementations. The role involves coordinating with cross-functional teams, understanding business requirements, and ensuring the alignment of technical solutions with data governance objectives. Key responsibilities for this role are:

Project Leadership: Lead planning, execution, and delivery of Business Glossary, Metadata management and Data lineage solution, ensuring alignment with organizational goals and objectives.

Requirements Analysis: Collaborate with business stakeholders to gather and analyse requirements, translating them into actionable project plans.

Tool Selection and Implementation: Oversee selection and implementation of metadata management tool, ensuring it meet the organization's needs and integrate effectively with existing systems. Conduct POCs involving new data technologies. Prioritize implementation scope for incremental coverage; Independently install, customise and integrate software packages and programs. Maintain and recommend software improvements to ensure a platform centric management of software applications

Lifecycle Management: Manage full lifecycle of metadata management and data lineage initiatives, from conception and design to implementation, maintenance, and optimization of end to end data lineage extraction; provide remediation for broken data lineage across multiple technologies, products and platforms. Review & deliver documents such as solution design, program specifications for target solutions

Cross-Functional Collaboration: Work closely with cross-functional teams, including data stewards, IT professionals, and business analysts, infrastructure & information security teams, to ensure a cohesive and integrated approach to metadata management and data lineage; Create frameworks, technical features which helps in establishing end to end data lineage for Critical Data Elements

Quality Assurance: Implement quality assurance processes to ensure the accuracy, consistency, performance & SLA monitoring and completeness of metadata and data lineage information in SIT, UAT and production environment

Vendor Management: Coordinate with vendors providing metadata management solutions, overseeing their contributions to the successful implementation of the projects.

Project Management & Risk Management: Plan, execute, and deliver metadata management and data lineage projects within scope, on time, and within budget. Identify and mitigate risks associated with metadata management and data lineage projects, ensuring compliance with industry standards and regulations.

Training and Documentation: Provide inputs for training programs and ensure documentation to enhance understanding and adoption of metadata management and data lineage best practices within the organization.

Performance Monitoring: Establish key performance indicators (KPIs) to monitor the performance of metadata management and data lineage initiatives, making adjustments as needed to meet objectives.

Stakeholder Communication: Maintain transparent and effective communication with stakeholders, providing regular updates on project progress, challenges, and resolutions. Convey technical concepts to non-technical stakeholders in simple ways.

Continuous Improvement: Drive continuous improvement initiatives, staying abreast of industry trends and emerging technologies to enhance Business Glossary, Metadata management and Data lineage capabilities within the organization.

Technical Skills

8+ years of experience in implementing data governance solutions with a strong background in deploying such solutions, encompassing both on-premise and cloud-based models.

Metadata Management Tools: Proficiency in using metadata management tools such as Informatica IDMC, IBM Watson Knowledge Catalog or equivalent tools (Collibra, Alation, Solidatus)

Data Lineage Tools: Experience with data lineage tools like Informatica IDMC, IBM Manta or similar solutions to establish and visualize end-to-end data flows. Identify and build both business and technical lineage, including strategies for fixing lineage breaks

Database Technologies: In-depth knowledge of various database technologies, including but not limited to Hadoop, Teradata, SAS, Oracle, Postgres, and Cassandra DB.

ETL/ELT Tools: Expertise in ETL/ELT tools like Informatica PowerCenter, SSIS, and other data integration platforms to understand and document transformation logic.

Scripting and Programming: Proficient in scripting languages (e.g., Bteq scripts, Spart ETL) and programming languages to support metadata extraction and manipulation.

Cloud Platforms: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and their services relevant to metadata management and data governance. Strong background in addressing security considerations for cloud-based implementations is crucial, demonstrating the ability to design and implement secure solutions in alignment with industry standards.

On-Premise Container Solutions: Expertise with Red Hat Open Container Platform; showcasing proficiency in overcoming complexities related to deploying, managing, and optimizing applications in this environment. Integrate various components seamlessly and ensure a cohesive and efficient operation within the OpenShift cluster

Visualization Tools: Experience with data visualization tools such as Qlik, Microsoft Power BI, Tableau to create intuitive representations of metadata and data lineage.

Knowledge in Data modelling, working with calculations, leveraging the Set Analysis Experience in Implementing RBAC policies for various user groups such as Data Owners, stewards, consumers/stakeholders etc within the metadata management tool

· Implementation of out-of-the-box as well as custom workflows, user personas, custom reports / dashboards within the metadata management tool

Functional Skills

Business Glossary Management: Strong understanding of business glossary concepts and the ability to work with business stakeholders to define and manage business terms and their relationships.

Data Governance Frameworks: Knowledge of data governance frameworks and best practices, including BCBS239, and the ability to implement governance policies for metadata and data lineage.

Regulatory Compliance: Understanding of regulatory requirements related to data management, ensuring compliance in metadata and data lineage implementations.

Should have worked in large scale data warehouse & on-premise Power BI, Qlik based visualisation

Other Critical Skills

Strong analytical and problem-solving skills to address challenges related to metadata quality, data lineage accuracy, and overall data governance effectiveness

Fast Learner, enjoy analytical and data modelling work and proactive in providing solutions

Good interpersonal and communication skills with attention to details

Be forward looking and agile to adapt to changing bank’s needs and dynamic working environment

Identify ideas to improve system performance and impact availability

Embrace tackling and resolving complex technical design issues

Possess strong problem solving and decision-making skills while exercising good judgment

Ability to work on multiple projects at a time

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

The successful candidate will work with the KM team in the implementation and execution of the firm’s KM activities.

Responsibilities

• Work with the KM team to implement and execute both client-facing as well as internal KM initiatives and activities.
• Work with practice groups to ensure strategic alignment of business goals and KM strategy.
• Be well-versed in developments in the law.
• This role is based in Singapore.

Requirements

• Law degree from an accredited university.
• Minimum 3 years’ work experience as a lawyer.
• KM experience in a large law firm environment will be welcomed (but not a pre-requisite), and experience in an international law firm will be advantageous.
• Strong analytical and technical ability so as to gain confidence of partners and senior lawyers and be able to draw on practical experience to deliver practical solutions.
• Excellent drafting, research, writing, communication and interpersonal skills, with the ability to clearly and accurately convey information and ideas.
• Self-motivated and results-oriented with a passion for innovation and developing new ways of supporting client-facing lawyers in the firm.

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

You may visit our website at www.wongpartnership.com for more information.

Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Please do not send us your personal information if you do not wish your personal information to be used in this way.

• creating, enhancing, and managing the assigned Computer Integrated Manufacturing (CIM) applications and components to ensure their optimal performance and functionality.
• Responsible to provide 24/7 level 2 & 3 support to ensure the eefiecient operation of production lines.
• Involve collecting specifications, creating, implementing, and rolling out new versions of CIM applications, with a particular emphasis on automation solutions for the Equipment Manager system.
• collaborating with other IT teams towards a shared objective of enhancing system response time and availability.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 2 years of experience in Java development, SEMI Equipment Communication Standard (SECS), Oracle SQL, and/or Tibco.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Key Responsibilities:

• Support the Sales and Trading desks by investigating, resolving issues and enquiries related to bookings, breaks
• Trade capture, reconciliations, lifecycle management, corporate actions and client servicing
• Support trade allocations and confirmations for institutional clients trading Asian markets and supporting global products
• Ensure transactions are booked in a timely manner and are reconciled accurately
• Investigate and resolve all trade exceptions and managing client and trading desk queries within the agreed SLAs
• Reporting and escalating issues appropriately and in a timely manner
• Adhere to control procedures, identifying risk gaps and ensuring controls are implemented to close those gaps
• Scrutinise processes to identify issues within the flows and then working with senior management to drive through change and process enhancements
• Build and maintain relationships with clients, the Front Office and supporting teams
• Be involved in ad hoc projects and liaising with both internal and external counterparts in different regions

To succeed in this Trade Support Analyst role, the candidate would require to be well organized with minimal supervision. The successful candidate has strong analytical skills. Relevant experience in a middle office and Front office support environment is also desirable.

Key Requirements:

• A minimum of five years' experience within the middle office environment
• Relevant middle office/ trade support experience in an investment bank
• Bachelor's/honors degree or equivalent required
• Proficiency in Microsoft office Excel, Word and Outlook is advantageous
• Ability to be a team player and possess strong organizational skills

This is a global leading financial institution. This organization has diversified financial services and multiple business segments. This organization offers diversity and growth for innovation for all employees which makes it a great place to work and being a part of.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting Trade Support Analyst job.

Apply today or contact me to discuss this new opportunity.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Job Description:-

• Handling of Customer Enquiries & Feedback via our Communication Touchpoints (Call, Email, WhatsApp, and etc)
• To respond to customer’s service enquiries. This will include scheduling of appointment with our technicians and updating the customer
• To follow-up with sales enquiries. For new orders, to work with sales coordinator to generate the invoice & scheduling of delivery.
• To handle feedback and provide supplementary information like pricing, stock availability and etc
• Providing support to the sales team
• Assisting the sales team to arrange with customers on the servicing of products
• Handling of 1-to-1 exchange process
• To ensure that display sets are in proper working condition at point of sales
• To manage our service partners
• To ensure that leads provided are promptly attended to
• Provide product information and details to enquiries by our service partners
• Scheduling of installations for our customers with our service partners
• Handle feedback from customers with regards to our service partners

Requirement: -

• A ‘ready to serve’ mentality and a ‘willingness to serve’ heart
• 5 days’ work week (require to rotate once a month to manage our Business WhatsApp on Saturday from 0900hrs to 1300hrs) working from home
• Preferably two years of working experience in similar field
• Able to communicate / written with English and Mandarin in order to assist Mandarin speaking clients on their queries and concerns.
• Self-motivated, team player and able to work independently with minimum supervision

* The office will be relocated to Genting Road in April'24.

The Director, Projects & Design (Development Support) – Asia Pacific excluding China (APACx) reports to the Senior Director, Projects & Design and is responsible for the management of project stakeholders, project timeline, design process, and the successful opening/conversion/renovation of the hotel project. As the point of contact between Owners, and internal and external partners, you are a conduit of information, collaborator, and facilitator between Hilton and Ownership.

You will cover the Asia Pacific region excluding Greater China & Mongolia (APACx) and be responsible for focus-service, full-service, lifestyle, and luxury hotel projects across all Hilton brands.

What will I be doing?
As the Director, Projects & Design (Development Support) – APACx, you will be responsible for performing the following tasks to the highest standards:

Project Management

• Provide technical services and guide all elements of the planning and design phase of the project.
• Support the Owner’s project timelines and construction progress to ensure a seamless hotel handover.
• Provide mentorship for the implementation of brand standards and any recommendations for meeting brand standards.
• Oversee construction activities.
• Report to Owners, Stakeholders, and Senior Director on findings, key dates, solving project risks that will affect the hotel's success and opening, and conditional and final approvals.
• Improve the final product, and preparation of waiver requests.
• Assist in the solving of design problems as they arise in concert with Owners, Architects, Consultants, and Hilton Stakeholders.
• Implement effective and efficient strategies to best suit the organization.
• Plan meetings, agendas, site visits, and program deliverables optimally engaging/disengaging all parties promptly allowing for accurate preparation and planning for the attendees.
• Plan meetings and travel in consideration of other Stakeholders and attendees' travel times and travel expense agreements for several trips.
  

Development Support & Design Management

• Provide Project Assessment, including Project Improvement Plan (PIP) inspections/reports to the Development team before application to facilitate project approval.
• Direct, review and approval of architectural planning, interior design, FF&E, art & accessories, landscape, graphics and way-finding designs to ensure they meet the Brand
• Design Narrative, Brand standards and Brand equity.
• Contribute to country-specific addenda to global Brand standards for all Hilton brands
  

What are we looking for?

A Director, Projects & Design (Development Support) – APACx serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Bachelor’s Degree in Architecture
• Minimum of 10+ years of experience in hospitality design roles and project management.
• Excellent communication, presentation, written, and public speaking skills.
• Ability to lead change, resolve issues, and ensure collaboration within teams and/or units; including maintaining the highest standards of ethical conduct and integrity.
• Ability to evaluate and find opportunities from a strategic perspective, develop, prioritize, and implement plans to meet the organization’s core strategic goals.
• Proficient skills in Microsoft Office products. Understanding of the principles and practical application of the software.
• Ability to accurately estimate project duration and pre-empt potential pitfalls based on experience, scheduling analysis, and interaction with other stakeholders and ownership teams.
• Ability to assimilate new concepts and practices into the position and the department. To provide subordinates with effective on-the-job training, policies and procedures, departmental training topics, and professional development.
• Financial management and leadership skills, including the ability to monitor expenses against commitments, set priorities for funding and develop annual financial goals.
• Ability to travel when required.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!