Job Description:

• Perform laboratory tests and experiments to assess product attributes, shelf-life, and stability.
• Troubleshooting and problem solving of lab equipment.
• Accurately record and maintain experimental data, reports, and other relevant documentation.
• Perform lab sample preparation and manage sample inventory.
• Oversee laboratory operations, ensuring equipment maintenance, inventory management, and a safe working environment.
• Implement and maintain safety protocols, conduct regular risk assessments, and ensure compliance with relevant regulations.

Job Requirements:

• Min. Diploma in Food Nutrition/Biochemistry/Microbiology or other related discipline, from a recognized institute.
• Hands-on experience in handling analytical instruments such as HPLC, and UV Spectrophotometer, microbial and chemical testing is preferred.

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job description and responsibility:

• The Resident Technical Officer represents clients on the construction site.

• Must be able to read and interpret drawings and details of projects.

• Ensure that construction projects follow contracts and regulations.

• Inspect materials and workmanship.

• Perform tests to check the quality of materials.

• Prepare progress reports for their clients.

Requirements:

• Diploma / ITC (Higher NITEC/NTC-2 NITEC) in Mechanical/Electrical Engineering from a recognized institution.
• National Certificate in Construction Supervision from BCA or equivalent preferred.
• Preferably registered as Resident Technical Officer accredited by IES/ACES.
• Minimum 5 years of relevant experience in building services in the supervision of commercial/ institutional development with strong knowledge of mechanical and electrical services and local construction practices.
• Proficient in MS Word and Excel for project update and reports.
• Familiar with local codes & regulations.
• Good communication and interpersonal skills.
• 20 Months Contract

MAIN RESPONSIBILITIES

• To perform all roles and responsibilities required of site supervisors under the Building Control Act.

• To supervise the timely execution of the works and maintain quality control and ensure that the works are carried out in accordance with the contract specifications, drawings, allocated timeframe, all other contract documents, and site instructions.

• To check all drawings and specifications to ensure that works are carried out in accordance with the approved plans for discrepancies and report to the Superintending Officer / Consultant / Qualified Person as stated below:

• Check shop drawings submitted by contractor.

• Check as-built drawings and Operation & Maintenance Manual submitted by contractor.

• To check on quality of materials and samples delivered to site and report to Superintending Officer / Consultant / Qualified Person on any materials that are not conforming to the specifications.

• To check mock-ups done on site, where necessary.

• To ensure that the required construction tests in connection with the construction works are carried out where necessary.

Requirements:

• Diploma in Mechanical or Electrical Engineering from a recognized tertiary institution or relevant qualifications.

* Minimum ten(10) years of relevant experience as a mechanical and electrical engineer, of which at least three (5) years shall be in supervision of works similar in nature to major construction works in chemical, process, water/used water. Industrial projects of similar scale and complexity.

*Experience in PUB project is advantageous.

Contract Period: 5 years

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Life Science Medical Devices
• Possess own transport

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

M&E Technical Manager (Electrical/ Mechanical)

• Working Day: 5 Days | Mon – Fri 8.30am – 6pm
• Location: Ang Mo Kio, Singapore
• Salary: S$ 6,000 - 9,000 + Bonus
• Singapore M&E Service Providers

Requirements

• Degree / Diploma in Electrical Engineering, Mechanical Engineering or Building Services.
• Min 8-10 years’ experience in Mechanical & Electrical services.
• Good knowledge in M&E works, planning capability and authorities / statutory compliance.
• Good knowledge and experienced in Design & Build Tender for M&E services is preferred

Job scope

• Preparation and submission of M&E tenders, including reviewing technical specifications, cost estimates and project timelines.
• Taking charge on M&E QS related matters and responsible from tender to pre-contract and post contract administration duties.
• Prepare tender clarifications, liaise with consultant, attend site visit and tender briefings/meetings.
• Responsible for interpretation of specifications, compliances, review of tender drawings for any discrepancies and any other relevant document.
• Conduct detailed technical evaluations of tender documents to ensure compliance with project requirements and industry standards.
• Identify potential risks and challenges associated with tender submissions and develop mitigation strategies.
• Plan and execute with tender team to achieve KPI.
• Suggest Value Engineering solution for MEP works, if required, in the tender.
• Assist in the presentation slide, technical write up for tender submission/interview and attendance of tender interview.
• Involve in project write up such as understanding scope of work, manpower histogram, programs and project schedule using Microsoft Project software.
• Provide technical expertise and guidance to support the decision-making process during tender evaluations.
• Evaluating quotations from sub-cons/suppliers according to tender requirement.

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Description

HCL is looking for a strong candidate who can join us as a core member in Trading Floor IT support team with one of our Banking and Finance clients. Prior experience in Trading Floor support would be preferable but not a requirement.

Role:

The IT Support engineer will be working within a team structure to provide world class IT services to HCLs client. The IT Support engineer and the Local IT team will provide a full range of IT related services onsite as well as dispatch, including the support of IT hardware and software related to PCs, laptops, Thin Clients and corporate mobile devices.

Responsibilities:

• Provide onsite hands-on technical support and insightful advice to customers.
• Focus on providing customers with best-in-class support experiences.
• Listen and in take all customer queries, requirements and needs with patience and empathy.
• Educate & share with customers on new technology and processes to enhance technology adaption.
• Provide guidance and training to customers on current technology and IT policies.
• Promote self-help through the use of Knowledge Base and technology specific portals.
• Provide continuous improvement on end user services offered to customers.
• Manage customer expectations accordingly to enhance IT Support experience.

Duties:

• You will diagnose IT issues on the spot and offer solutions to quickly get users up and running with minimum downtime.
• Provide customers with training and advice on client technologies and updates during service visit.
• Perform IMAC activities.
• Utilize Service Now to record and track all incident related to service calls.
• Work with Local IT team to provide coverage for a full business day.
• Provide written documentations, updates and root cause analyst on IT issues to management as needed.
• Create knowledge articles for new issues discovered where there’re no existing KBs.
• Provide feedback on potential issues or concerns to mitigate risks in the future.

Requirements:

• Diploma / Bachelor Degree in Information Technology or any related field.
• 2 - 5 years of experience.
• Communicative, friendly and reliable.
• Good level of spoken and written English.
• Microsoft Office Products.
• Microsoft Operating System (currently Windows 7, 10).
• Hardware and provisioning (PC/Notebooks/Printers/Smartphones).
• Mac System.
• Security knows how.
• Usage of Ticketing Tools.

Enhanced Technical skills:

• Structure and functionality of IT networks and the components (basic).
• Microsoft Active Directory.
• Mobile Office (VPN-Solution, iOS devices).
• Virtual Desktop troubleshooting(basic).
• ITIL or process know how.
• IT Security (basic).
• Installation/troubleshooting Knowledge of trading platforms (Bloomberg, Reuters) (basic).

Work Hours: 8am to 7pm | Mon - Fri

(Staggered work hours i.e. either 8-5, 9-6 or 10-7 depending on which login time is assigned to you)

Weekend/OOH Work Requirement:

ADHOC weekend and out of office hours’ activities. Participation for such activities is a requirement for this position. These activities vary from Power Down, network verifications, desk moves, etc. but are not frequent and will be made aware in advance.

Title: Regionall Technical Service Manager (Lubricant Additives)

Location: Singapore

About the Role:

Our client is a leading speciality chemical company seeking for a Regional Technical Service Manager to drive technical initiatives within ASEAN, build strong relationships and understand the unmet needs of their customers as well as aligning these with the solutions and capabilities that they can provide as a company.

Your Responsibilities:

You will oversee and manage a diverse range of technical service projects across designated territories. This includes new product development, complaint resolution, raw material approval, and existing product introductions.

You will collaborate closely with the Application Technology team to leverage your expertise in product development and ensure successful product launches e.g. for industrial lubes/metalworking fluids/grease or oil applications.

Conduct technical training sessions for internal sales teams and external customers, ensuring they possess the knowledge to effectively utilize of products not limiting to Corrosion prevension, Antiwear, Extreme pressure or Antioxidants.

You will provide expert technical support to customers throughout your region, addressing their inquiries and resolving any technical issues promptly and effectively. Drive market research and competitor analysis to identify emerging trends and ensure our offerings remain competitive within the region.

You will advocate for technical advancements and contribute to the development of regional growth strategies.

Qualifications:

• Technical knowledge and experience in Lubricant Additives technologies highly preferred
• Bachelor's degree in Chemical Engineering, Chemistry, or a related scientific field
• Minimum of 5-7 years of experience in the chemicals industry, with a proven track record of leading technical projects and exceeding customer expectations
• In-depth knowledge of chemical products, applications, and industry regulations.
• Excellent communication, interpersonal, and relationship-building skills
• Ability to translate complex technical information into clear and concise language for both technical and non-technical audiences
• Strong analytical and problem-solving skills

Interested? Here’s what to do next:

Please apply to the role with a recent copy of your CV. We will be in touch once we review your profile for suitability.

Singapore Employment Agency License No.: 16S8069

Privacy Statement: By submitting an application and sharing your personal information with us, you consent to such information being collected, held, used and disclosed in accordance with our Privacy Policy (https://www.wilsonhcg.com/privacy-policy)

Company Highlights:

1. One-stop IT Solution provider offers a wide range of IT products and services.
2. Basic + Commission (With NO sales target).
3. Working in a young and dynamic team.

Responsibilities:

• Support daily sales operation including process sales orders, prepare quotation, purchases order, delivery order and issue invoices.
• Assist new and existing customers on their inquiries as well as provide after sales support.
• Work with key customer and follow-up with inbound leads for new sales opportunities.
• Render support to manager ensuring projects run according to plan and timeline.
• Liaise and work closely with internal stakeholders to gather information when necessary.
• Generate and submit relevant reports and documents for tenders.
• Attend online/offline product trainings arranged by the vendors.

Requirements:

• Fresh Diploma/Degree graduates are welcome to apply.
• Candidate possesses 1 to 2 year(s) of relevant working experience as a Sales Support/Sales Coordinator for Sales Department is preferred.
• Exposure to computer hardware/ software/ maintenance contract is an added advantage.
• Ready for dynamic and fast-paced environment
• Enjoying interacting and communicating with people and build good rapport with IT Business Partners.
• Proficient in MS Office

If you are shortlisted for the first round of screening, our Recruiter will contact you directly.

EA License No: 24C2521 | EA Reg No:21103634 (Johnny Wu)

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Non-Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer - Commission based

Calling for Supermoms, Superdaddy, Superhero YOU!

YES! You are THE ONE! We are hiring Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer) who are keen to take on flexible-work arrangement as a Recruiter cum Telemarketer.

We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to us.

Job Requirements

• Good track record in providing Customer Service/ Telemarketer.
• Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
• Min. 2 years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience.
• Experience working as a Telemarketer in a Bank or Contact Centre environment is highly desirable.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality
• Enjoy talking to people over the phone.
• Willing to learn the traits of recruitment.
• Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course is required.

Candidate must be willing to take on a Commission base role.

Please contact us or apply in-confidence your update MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

• Inventory management for all e-shop portals, including virtual inventory process during presales and major launches.
• Validate daily online fraud reports and document verifications.
• Manage escalations and work with cross department on customer related issue resolution
• Manage and flag trending incidents on Shopify and RRP to ensure all cases are closed with resolution to customers, and incident logged on systems.
• Manual callback to customers and order firing for issues arising from online sales.
• Manual intervention of orders e.g. stuck orders, orders that failed, MNP rejections.

Requirements

• Minimum GCE "O" / "A" Levels / Diploma
• Excellent interpersonal and communication skills
• Patient and good team player
• On-job-training will be provided

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Non-Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

• Driving the improvement of finance-related systems to ensure they meet the evolving needs of the organization.
• Enhancing inter-departmental processes and systems to streamline workflows and foster greater efficiency.
• Oversee the cash flow to maintain the financial health and liquidity of the organization.
• Bridging communication effectively between the Finance team and the HQ Finance team located in South Korea, ensuring seamless exchange of information and ideas.
• Executing various ad hoc tasks and projects as they are assigned, demonstrating flexibility and responsiveness to the dynamic needs of the business.

Requirements:

• Graduate in Finance industry.
• No experience required

JK Tan (R1875280) Job Expert Pte Ltd (Co Reg: 202007543Z; EA License 21C0766)

By submitting your personal data and/or resume, you are giving consent to collect, use and disclosure of your personal data and/ or resume by the company (or its appointed EA ) for the purpose of the processing and administration relating to this job application.Only shortlisted candidates will be notified

Job Description

• Industry/ Organization Type: Marine Product Service Provider
• Position Title: Sales Support Coordinator
• Working Location: West – Tuas Link (Walking distance)
• Working Hours: 5 days (Monday to Friday: 8 am-5 pm)
• Salary Package: Up to SGD 3200 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Involve in the preparation of proposals, ensuring coordination and timely follow-ups on offers.
• Oversee and coordinate the timely and efficient fulfillment of orders, including the arrangement of delivery schedules.
• Accurately record all transactions and data entries in the system, and ensure proper filing of all related documents.
• Address customer queries and deliver comprehensive after-sales support.
• Aid in the collection of accounts receivables.
• Contribute to the preparation of reports as required.
• Continuously update product knowledge to effectively assist customers.
• Strive to meet and exceed individual and departmental KPIs.

APPLY NOW!!!

• Min. N level
• Min. 2 years of working experience in the related field
• Training is provided to an inexperienced candidate
• Familiar with Microsoft Office

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67190 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Life Science Medical Devices
• Possess own transport

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Diploma
• Customer Support / Fulfilment / Order Processing / Sales Support / Document Processing
• IMMD / Short Notice
• Alexandra Technopark

Job Scope:

• Provide customer service and admin operational support
• Serve as the main point of contact for external corporate customers and internal stakeholders
• Provide support on daily operations including registration / de-registration of corporate vehicles, follow up on renewal cases and credit card expiry date, blacklisting requests, tracking of refunds, etc
• Manage incoming phone calls and identify customers' needs to achieve satisfaction
• Build sustainable relationships and trust with corporate customer accounts
• Manage and address any corporate customer complaints or issue with product / service
• Work closely with stakeholders, to ensure the request from corporate customers are managed and delivered on time
• Generate reports
• Follow up on bad debt collection from corporate customers
• Any other duties as assigned

Requirements:

• Possess minimum a Diploma
• Minimum 2 years of customer support / fulfilment / order processing / sales support / document processing experience
• Excellent verbal and written communication
• Ability to build and sustain rapport with corporates customer and stakeholders
• Capability to identify and resolve issues promptly
• Attention to detail in handling documents and data entry
• Flexibility to adapt to changing priorities and handle unexpected situations

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Overview:

An office attendent supports the daily operations and maintenance of the school environment to ensure a safe, clean, and conducive atmosphere for students, staff, and visitors. They play a vital role in maintaining a positive and organized learning environment.

Roles & Responsibilities

• Perform administrative duties - Data Entry, Data collation, sorting and delivery of items etc.
• Answering telephone calls from teachers, parents and members of the public
• Data collation of surveys
• Preparation of refreshements for school event
• Attend to students who are unwell / injuried in the sick bay.
• Maintain the school’s stores for office supplies and stationeries
• Other ad-hoc duties

Requirements:

• Pleasant personality
• Ability to use Office Programmes such as Microsoft Office / Microsoft Excel
• Meticulous personality
• Preferably first-aid trained

Specifications: 1 - year contract

• Part-time: Weekdays, 7.30am - 12.30pm.
• Location: Bukit Purmei

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support III in the Corporate and Investment Banking (CIB) Technology team, specifically within the Payments Technology division, you will be responsible for maintaining the operational stability, availability, and performance of our production application flows. Your role will involve troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems. You will also be instrumental in fostering a culture of continuous improvement, ultimately leading to a seamless user experience.

Job responsibilities

• Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm

• Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability

• Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools

• Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders

• Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure

Required qualifications, capabilities, and skills

• Bachelor's Degree in Computer Science or equivalent

• Formal training or certification on software engineering concepts and 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services

• Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud

• Experience in observability and monitoring tools and techniques

• Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework

• Possess technical skillset in Unix / Linux technologies, Shell scripting, PowerShell, Python, Oracle / SQL, Cassandra, monitoring, telemetry/ Observability tools (ITRS Geneos/ Grafana/ Datadog/ Dynatrace) and messaging frameworks (Kafka, MQ)

Preferred qualifications, capabilities, and skills

• Experience with one or more general purpose programming languages and/or automation scripting

• Possess good working understanding of public cloud with AWS Certification as a plus.

• Experience working in banking and payment domain: High and low value payment, SWIFT, Real time payment, collection, cheque clearing, tax payment, partner bank system

• Collaborate well and possess the ability to foster relationships effectively with diverse groups across geographies

• Ability to multi-task, handling complex requirements and is adaptable

Note: This is a shift role, including regular weekend rotations.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=5c0c6e54534733fb4e9af2a50e801a6b

• Diploma
• Customer Support / Fulfilment / Order Processing / Sales Support / Document Processing
• IMMD / Short Notice
• Alexandra Technopark

Job Scope:

• Provide customer service and admin operational support
• Serve as the main point of contact for external corporate customers and internal stakeholder
• Provide support on daily operations including registration / de-registration of corporate vehicles, follow up on renewal cases and credit card expiry date, blacklisting requests, tracking of refunds, etc
• Manage incoming phone calls and identify customers' needs to achieve satisfaction
• Build sustainable relationships and trust with corporate customer accounts
• Manage and address any corporate customer complaints or issue with product / service
• Work closely with stakeholders, to ensure the request from corporate customers are managed and delivered on time
• Generate reports
• Follow up on bad debt collection from corporate customers
• Any other duties as assigned

Requirements:

• Possess minimum a Diploma
• Minimum 2 years of customer support / fulfilment / order processing / sales support / document processing experience
• Excellent verbal and written communication
• Ability to build and sustain rapport with corporates customer and stakeholders
• Capability to identify and resolve issues promptly
• Attention to detail in handling documents and data entry
• Flexibility to adapt to changing priorities and handle unexpected situations

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support III team member in Consumer & Community Banking (CCB) Technology, Mission Control Team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Job responsibilities

• End to End application support for Digital applications on premise as well as Cloud (AWS).

• Primarily focus on quick incident mitigation to reduce downtime for customers.

• Monitor the changes going into the environment while ensuring system stability.

• Provide onsite technical leadership and decision taking for quick service restorations.

• Drive Technical Bridges with information from monitoring and other specific tools.

• Take key decision in terms of failovers, isolating DC and preserving customer experience.

• Perform targeted flow-triage during major incidents using tools expertise.

• Leverage tools expertise to perform targeted flow-triage during major incidents.

• Adapt Flexibly in response to changing demands.

Required qualifications, capabilities, and skills

• Bachelor's Degree in Computer Science/Information Systems/Engineering or related disciplines.

• Minimum 3 years of Applications Support or related experience.

• Basic knowledge of application development – Java.

• Strong technical background in Middleware (WebSphere, Tomcat and Web Servers), Cloud technologies (AWS, Dockers & Kubernetes), Monitoring tools (Splunk, Dynatrace and Grafana), Unix, DB2, Cassandra and Retail banking channel application flows.

• Specific knowledge of IT infrastructure including networks, storage networks, load balancing, server clustering, databases and application architecture.

• Good communications skills – managing global bridges/ writing executive notifications.

• Experience working with geographically distributed and culturally diverse work-groups.

• Hands-on with technical operations – high pressure shift environment.

• Ability to multi-task (e.g. listening, writing, reviewing and sending executive communications) and work flexibly in response to changing demands.

• Ability to provide weekend support as part of shift based coverage.

Preferred qualifications, capabilities, and skills

• Retail banking experience

• Customer-centric - preferable from technical support roles and/or professional services

• Cloud Certification

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=c2bfead8836cffdf7cd3fd87bc9f234b

HIRING: REGULATORY COMPLIANCE PROJECT SUPPORT

Responsibilities:

• Lead the monitoring, analysis, and continuous improvement of the product runtime environment across all stages.
• Collaborate with cross-functional teams (developers, product managers, user support) to identify and rectify performance issues proactively.
• Oversee the implementation and management of incident and change management workflows, ensuring they align with best practices and business requirements.
• Provide strategic direction in developing and refining operations, processes, and preventive measures for system reliability.
• Manage the operations team, ensuring high availability and top-tier support service delivery on a 24/7 basis.
• Drive improvements in automation and monitoring to minimize downtime and enhance system performance.
• Prepare and deliver presentations and reports to higher management, detailing operational activities, improvement efforts, and results.
• Mentor junior engineers and guide them in adopting best practices for monitoring, incident management, and process improvement.

Experience and Skills Needed:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• At least 4-5 years of experience in an Operations Engineer role, with significant exposure to cloud infrastructure, monitoring, and incident management.
• Extensive experience with full-stack monitoring, cloud-based monitoring tools, and ITSM tools for incident and change management.
• Proficiency in scripting tools (e.g., Terraform, Ansible) and process automation to minimize errors and downtime.
• Strong leadership and mentoring skills, with the ability to influence and motivate the team.
• Excellent problem-solving and communication skills, capable of translating complex technical issues for non-technical audiences.
• Certification in cloud platforms (AWS, Azure, Google Cloud) is highly preferred.

• Maintain and support in-house hardware, software licenses, servers, and network.
• Maintain and troubleshoot networking equipment such as switches, routers, intranet/internet, and firewalls.
• Maintain and troubleshoot problems related to company servers and in-house systems promptly.
• Monitor, investigate, rectify, and update computer virus issues.
• Monitor vehicle tracker system
• Monitor Inventory Tracker System
• Perform daily routine tasks and system operations for LAN/WAN, hardware, and CCTV.
• Provide regular maintenance and housekeeping for servers.
• Diagnose and resolve user problems on desktops, laptops, mobile devices, and IT-related equipment.
• Ensure IT systems and facility operations comply with organizational policies and safety standards.