• Reporting to the General Manager and responsible for technical specification and definition of industrial systems, products and solutions including system and product design, technical sourcing of such systems / products and digitization applications

• To attend technical review with sales team and technical meetings with clients

• To attend coordination meetings with architects, M&E and structural consultants

• To lead a small team of designers; monitor project design submission schedule, check designs and shop drawings, training designers, etc.

• To attend technical meetings with main contractors. Coordinate pipe clashes with M&E and structural services

• Detailed job responsibilities will be provided upon application

Requirements:

• Bachelor/Master’s Degree in mechanical engineering, automation or relevant fields

• At least 8 years product and application experience in Construction/Engineering industry

• Good business negotiation and presentation skills

• Excellent communication skills with multinational customers and colleagues.

• Good leadership to lead technical team for business growth. Exhibit flexibility and agility

• Able to work independently with professional judgments, proactivity and team player spirit.

• Willing to take up challenging assignments

• Revit & AutoCAD proficient

• Candidates available immediately or short notice preferred

We invite interested and qualified candidates to send in your updated resume (MS Word Format), stating your reasons for leaving each employment, your current and expected salary to [email protected] and cc [email protected]. Please indicate the position you are applying in your email subject. Your interest will be treated with strict confidentiality,

We regret to inform that only shortlisted candidates will be notified

EA License: 90C3627

EA Reg No: R1108020

PAL Technical Operations Manager - SEC

Working hours : 9 am–5:45 pm
Working Days: Mon - Fri
Working location: Gul Circle
Salary: S$ 7,500 - 8,000

DEPARTMENT : PRODUCT APPLICATION LAB
REPORTS TO : ASSISTANT GENERAL MANAGER, APPLICATION & PRODUCT MGT.

About the company:

A privately held, global company with a belief in innovation and employee empowerment. With over 1000 employees worldwide, a global supplier of specialty chemicals, custom finishing equipment, engineered powders, and analytical control systems to the electronic component, printed circuit board, semiconductor, industrial finishing and decorative industries.

Job Description

RESPONSIBILITIES

This role will be responsible for our Product Application Lab for Semiconductor applications. Working closely with the Sales team and global technical resources, the selected candidate will support the development and growth of Semiconductor industry products in the region, focused on Southeast Asia. The initial focus will be on Strip, Etch, and Clean (SEC) solutions, but will also grow to include the Elevate® line of electroplating products. Specifically, the duties will include:

• Having a deep understanding of Technic products for the Semiconductor industry,
• Keeping abreast of industry developments and market position/performance of comparable competitive products.
• Working with Sales team to select appropriate customer and application targets
• Visiting customers across the territory to understand their equipment, process, and product performance requirements.
• Starting-up and operating the Technic Wafer Processing and Failure Analysis lab
• Conducting product functional performance testing & measurements either on-site or coordinating with other Regions to generate test results remotely.
• Advising on laboratory upgrades needed to better serve customers
• Liaising with customers during qualification tests and providing trouble-shooting advice after installation
• Recommending the best product for the application based on product experience and/or laboratory trials
• Hiring and supervising at least one technician to maintain the lab and support customer trials
• Developing specifications and facility recommendations for local manufacturing of SEC products, either at Technic or third-party facilities
• Advise on hiring and lead training of operators for local manufacturing
• Set operating procedures, quality targets and release specifications for any eventual locally made semiconductor products
• Developing external collaborations with co-suppliers, Universities, or Government Research Institutes to strengthen our offering, improve our market visibility, or secure funding to advance our product offerings.

Requirement

• The role may require regular travel Overseas (1-2 times per month) & less frequent travel to France and the US (1-2 times per year)
• Qualifications: Graduate degree (Masters or PhD) in Chemistry or Chemical Engineering
• Experience: 10 Years of experience in Semiconductor Wafer Processing industries

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Description

• Industry/ Organization Type: Marine Product Service Provider
• Position Title: Sales Support Coordinator
• Working Location: West – Tuas Link (Walking distance)
• Working Hours: 5 days (Monday to Friday: 8 am-5 pm)
• Salary Package: Up to SGD 3200 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Involve in the preparation of proposals, ensuring coordination and timely follow-ups on offers.
• Oversee and coordinate the timely and efficient fulfillment of orders, including the arrangement of delivery schedules.
• Accurately record all transactions and data entries in the system, and ensure proper filing of all related documents.
• Address customer queries and deliver comprehensive after-sales support.
• Aid in the collection of accounts receivables.
• Contribute to the preparation of reports as required.
• Continuously update product knowledge to effectively assist customers.
• Strive to meet and exceed individual and departmental KPIs.

APPLY NOW!!!

• Min. N level
• Min. 2 years of working experience in the related field
• Training is provided to an inexperienced candidate
• Familiar with Microsoft Office

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67190 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

• Assist in onboarding and offboarding of staff
• Administering the pre-tests of candidates
• Pantry and stationery ordering
• Office maintenance
• Opening of mailbox
• Attending to guests at front desk (only around once or twice a day)
• Schedule delivery for external on the festive seasons (Chinese New Year, Mooncake Festival etc.)
• Applying of Jurong Island pass (once a week)
• Maintaining common emails

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

Front Office Level 2 Application Support

POSITION GENERAL DUTIES AND TASKS :
Qualifications, Skills, and Experience

Experience: 1 - 3 years

Proven experience in Level 2 application support within the financial services or trading technology space.
Expertise in front-office trading platforms and financial applications, such as ION, Bloomberg, MarkitWire, Fidessa, Front Arena, CME Brokertec, TradeWeb, and Trading Technologies.
Experience supporting a diverse range of financial products, including IR and CR Derivatives, TRS, Equities, Fixed Income, FX products.
Strong understanding of incident management processes, familiarity with ITSM tools (e.g., GLPI, ServiceNow, Remedy, JIRA) and the ability to resolve complex technical issues under pressure.


Technical Skills:

Advanced troubleshooting and diagnostic skills, particularly within trading platforms, market data feeds, and trade execution systems.
Familiarity with ITSM tools (e.g., GLPI, ServiceNow, JIRA) for managing incidents, requests, and tracking progress.
Proficiency in Unix/Linux and Windows environments, including command-line tools and scripting for basic system administration.
Understanding of networking protocols and data feeds and how they interact with trading platforms.
Experience with SQL and the ability to query databases to investigate data-related issues.


Communication Skills:

Excellent verbal and written communication skills, with the ability to effectively communicate with traders, ensuring seamless communication across teams, all while working in a fast-paced, production-driven environment.
Ability to explain technical issues to non-technical stakeholders, providing clear instructions and updates.
Maintain composure and focus while working in high-pressure, fast-paced environments to ensure issues are resolved quickly and efficiently.


Problem-Solving Skills

Ability to think critically and solve complex problems, particularly in high-pressure situations.
Proactive approach to identifying and addressing potential issues before they impact the project.
Excellent attention to detail, ensuring tasks are completed accurately and thoroughly.


Personal Attributes:

Customer-focused with a passion for delivering excellent user support.
Self-motivated, with the ability to work independently and as part of a team.
Strong attention to detail and methodical approach to incident management.
Ability to multi-task and manage a high volume of incidents simultaneously. This role typically operates in a fast-paced, high-pressure environment within a financial institution or consultancy.

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Customer Service & Sales Support Executive
• Working Location: Paya Lebar
• Working Hours: 5 Days, Mon - Fri (9am – 6pm)
• Salary Package: Basic Salary + AWS
• Duration: Permanent

Key Responsibilities

• Provide sales support for customers.
• Manage daily air and ocean freight requests (import/export), including creating detailed quotations for projects and cross-trade.
• Create solutions and competitive pricing for oversized cargo projects, container space, RFQs, and cross-border trucking between Singapore and Malaysia.
• Address inquiries for key accounts from diverse industries background.
• Respond to international requests and provide quotations as needed.
• Support the General Manager and Operations in overseeing customer service and sales assistance.

APPLY NOW!!!

• Min 2 years of experience in handling Airfreight and/ or Ocean freight.
• Proficient in both written and spoken Mandarin language, to communicate with Mandarin speaking customers.
• Excellent knowledge of logistics, including import, export, and cross-trade.
• Good communication and teamwork abilities.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71644 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Perform end user IT Support
• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

The client is an insurance broker firm that partners with private banks to provide wealth management solutions to the UHNW individuals. They are seeking to expand their sales support team so provide greater support to their expanding sales team.

Job Description

• Maintain service standards to develop and improve customer satisfaction and retention
• Ensure that all customer requests are handled in a timely and consistent manner
• Ensure that all transactions are in adherence to regulatory, compliance and internal audit requirements
• Support sales team to provide excellent service to high net-worth clients to achieve client retention
• Partner customer, Business Support and service providers to ensure timely transaction processing and service delivery of customers’ requirements and enquieries

Experience & Skills required

• Minimum diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Specific Job Role/ Scope - Cross Trade

• To handle & co-ordinate cross-trade shipment.
• Support cross trade shipment from 4 business units.
• Support creation of cross trade job in system.

Specific Job Role/ Scope - Export OPS

• Daily export shipment execution.
• Supervise shift operations & troubleshooting of shipments.
• Support future night AOG activations from BD.

Responsibilities and Duties:

• Receive job activation from client/ other departments through email.
• Co-ordinate with respective sales/ origin/ destination oversea agents and clients (could be base in SIN or overseas)
• PO chase, and detailed needed such as cargo ready take/ pick up date/ flight details.
• Vetting and send draft pre-alerts to oversea agents and client for approval.
• Checking, monitoring of air shipment uplifting/ arrival and sea vsl sailing/ arrival.
• Follow up with shipment and sent to client POD/PRO upon receipt from overseas agents.
• Update monitoring chart on each event/ activity and prepare sequence of event report if required.
• To update and maintain sales and/ or client's SOP.
• To create shipment through our in-house computer system.
• Any ad-hoc task assigned.

Responsibilities and Duties: Export OPS

• Execute export shipments (Consol/ Direct).
• Scan pre-alert to oversea agent/ AWB to direct shipper.
• Submission of FWB/ FHL promptly.
• Liaising with E-CR personnel for customer shipment related.
• Liaising with warehouse personnel for cargo related.
• Liaising with terminal personnel for lodge in of cargo.
• Handle night phone enquiries.
• Follow up with email correspondence from internal/ external stakeholders.
• Compliance with shipment requirements.
• To check daily uplifting of shipments
• Reporting of Offloading Report/ Follow up on Cargo Irregularities
• Oversee daily trucking service

Additional Task (if any):

• Sharing of shipment discrepancies with suggestions/ improvements.
• Perform STM trucking functions.
• Perform weekends / PH when required.

Job Requirements:

• At least 2-3 years of working experience in air/ sea freight handling

We are currently looking to hire a “Application Support”. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Type of Employment: 1 year contract under Avensys payroll

Job Location: Changi Business Park , Singapore

Responsibilities:

• Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.
• Has experience or knowledge on Incident and Problem management.
• Health check and monitoring production system and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning.
• Should be able to identify and fix the bugs.
• At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
• At least 3-5 years of working experience, preferably in Banking or Anti money laundering.
• At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.
• Perform code packaging end to end until release to Production, the maintaining application is done by the Production team
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
• Good knowledge in Linux/Unix/Windows environment and scripting.
• Hands on experience on monitoring tools like Grafana has added advantage.
• Should be open to learn and adapt to new technologies.
• Knowledge on GIT Bitbucket and Jenkins has added advantage.
• Knowledge on Actimize/Hadoop has added advantage.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

Qualification:

• Bachelor’s degree in Computer Science, Information Systems, or Engineering (or similar)

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.