Presale Technical Consultant (Network & Security) / IT Architect

Our Esteemed and Reputable Client is looking for a Presale Technical Consultant (Network & Security).

Responsibilities:

• To handle Network & Security design and technical solutions

• To provide Network and Security solutions to Customers.

• Work closely with the sales team to provide technical proposals, presentations and solution bill of materials for tenders and RFPs.

• Involved in providing Network Consultation, design and solutions.

Requirements:

• Solid experience in providing Pre-Sales, Consultation work on Network and Security.

• Strong in Network & Security matter in data internetworking technologies and IT system infrastructure solutions.

• Experience in handling Firewall, Antivirus, Wireless LAN and Network Security.

• Experience in providing Pre-Sales, Support, Analysis, liaising and coordinating with customers.

• Involved in Network Design, Planning and Implementation.

• Experience in handling Cyber Security, Anti-Virus, Firewall, Security Matter.

• Min. 6 years of Pre- Sales experience on Network & Security.

• Possess CCNP or CCIE

• Good domain experience in the System Integrator or Government firm.

• Min. Degree in Computer Science or equivalent.

• Proven analytical and problem-solving abilities.

• Excellent interpersonal and customer interface skills, able to socialise and engage with partners, stakeholders and team members well.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : kelvin@starcareerconsulting.com

Lee Soo Hong (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Our Esteem Client is looking for a technical staff to assist the Head of Technology in leading the technology strategy, innovation, and delivery. You will be responsible for overseeing the technology department, driving innovation, developing technology policies, managing technology-related projects, and collaborating with internal and external stakeholders.

Responsibilities:

• Developing and executing the technology vision, strategy, and roadmap aligned with the business goals
• Explore emerging technologies such as AI, Generative AI, IoT, cloud, and 5G
• Develop and implement R&D strategies to ensure that all R&D projects are well aligned with market/customer needs.
• Collaborate with internal and external stakeholders, such as business units, vendors, and authorities, to understand their needs, expectations, and feedback.
• Represent and act as a liaison ensuring that strategic objectives, technological initiatives, and priorities are effectively communicated, coordinated, and executed.
• Prepare product and technology reports and presentations.
• Facilitate discussions between stakeholders relating to R&D collaboration projects. Ensure alignment among stakeholders, leveraging effective communication channels and consensus-building techniques to drive optimize outcomes for the projects.
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Requirements:

• Bachelor's degree in a relevant field. Advanced degrees or certifications are a plus.
• Proven experience in technology coordination, project management, or similar roles within the technology sector or related fields.
• Strong understanding of communication technology, industry trends, and emerging technologies.
• Excellent communication, interpersonal, and collaboration skills with the ability to work effectively across diverse teams and stakeholders.
• Strategic mindset with the ability to translate vision into actionable plans and initiatives.

Recruitment Consultant (WFH, Remote Support)/ Freelancer

Calling for Supermoms, Superdaddy, Superhero YOU!

YES! You are THE ONE! We are hiring Independent Recruitment Consultants (WFH) who are keen to take on flexible-work arrangement recruitment role. We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to jeline@starcareerconsulting.com. NOW!

Job Requirements

· Good track record in Recruitment Life Cycle

· Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage

· Min. 2 years of Recruitment experience

· Able to communicate effectively and professionally

· Confident and pleasant personality

· Good in coordination and liaison work

· Enjoy engaging with people

· Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Provide IT technical support, by remote and/or onsite means, to the end user/customer community in the Publicis Groupe Agencies within the market. 

This involves first level technical support of all matters of IT, including but not exclusive to, Desktop Services, Network & Wireless Infrastructure, File & Print Services, Applications and Messaging. The role also involves assisting with the implementation of any initiatives or projects in line with Groupe strategy. 

The role requires an individual to not only be customer focused and to be able to work individually with the user/customer community, but also to work as part of a wider local & regional Resources IT team and interact and assist that team where and when required. 

Key Accountabilities: 

1. Installation, configuration & maintenance of local infrastructure (i.e. desktop, server, hardware, OS, software, telephony & networking) 

1. Identify, analyse, troubleshoot & resolve IT incidents & service requests within specified agreed SLA timeframes 

1. Ensure the correct operational and change management processes and procedures are adhered to at all times 

1. Manage customer expectation with regular & effective communication and updates.  

1. Escalate severe incidents to Country IT manager/team lead and/or relevant regional functional lead. 

1. Provide customer induction & training as and when required 

1. Perform routine operational & administrative duties (e.g. ID provisioning, access control, back up & restore) 

1. Assist & support Groupe initiatives/projects and operational matters as and when required. 

1. Work closely with the Global Solution Centre (and other functional IT teams) on all day-to-day customer support matters.  

Key duties:  

1. React to issues in a controlled and professional manner 

1. Communicate with the agency user community in non-IT language 

1. Be discreet and maintain confidentiality when around, or have access to, sensitive information. 

1. Ensure client pitch activity is supported to the highest standard 

1. Investigate patiently about a user problem to better determine the solution 

1. From time to time, may be required to work extended hours to achieve immediate business driven results 

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Mandatory Skills

Responsibilities

• Perform work in shifts to provide 24/7 on-site or on-call support.
• Incident and Problem management.
• Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.
• Provide root cause analysis techniques to determine cause and resolve complex system issues.
• Perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
• Work with onsite and offshore teams across multiple technologies/applications
• Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

Requirements:

· At least 5 years working in an L2 Application Support Environment which mainly involves Incident and Problem Management.

· Experience in application implementation projects in financial institutions would be advantageous.

· Strong analytical and problem-solving skills.

· Ability to perform impact analysis in a structured manner.

· Good verbal & written communication skills.

· Proactive and able to work independently and under pressure.

· With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment

Mandatory Must-have Tech Skills / Framework:

Core technical competency must require:

• Basic knowledge on end-to-end web based application infrastructure

Good to have experiences:

• Application Monitoring Tools
• Incident Management
• Problem Management
• Self-motivated with a strong sense of ownership and accountability
• A quick mind with a problem-solving aptitude, creative & pragmatic
• Good project management skills with attention to details, ability to multi-task and work within tight timelines
• Strong stakeholder management and interpersonal skills, with good oral and written communications skill
• Experience working with cross-cultural teams is a plus
• Good knowledge of financial institution products and digital platforms are added advantages

Shift Timing (12-hour shift)

0800hr – 2000hr

2000hr – 0800hr

You will support the Senior/ Manager, Support Operations in managing the services across the various support operation services units, and to ensure the operation and maintenance support of the hospital are efficiently and effectively run.

Job Requirements

• Bachelor's degree
• Minimum 2 years’ relevant experience in healthcare industry. Those with experience in managing support operations will have an advantage
• Proficient in Microsoft Office applications such as Microsoft Excel, Word and Powerpoint
• Possess good interpersonal and communication skills

Technical Assistant [ Maritime engineering]

Working day : 5 days (9am-6pm)

Salary : $2800-$3200

Location : Location :Clarke Quay ( Current ) , Kim Chuan Drive ( Q2 2024)

Responsibilities:

• Provide support to technical department
• Assist with preparing and maintain of repair database and compilation of technical specifications
• Assist with the preparation of technical reports
• Assist of compiling and monitoring technical KPIs and deliverables
• Coordinate with the vessels and various departments on the supply of spares, stores and other contractor services
• Ensure the technical drawings, manuals, plans, reports, certificates and documents are accurate and well maintained in a systematic database
• Assist in ad hoc projects as assigned

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

• To advise and support on customer's hardware issues / requirement (Upgrade of Ram etc.)
• Handle customer compliments / complains, crisis prevention, problem solving
• Manage projects from end to end
• To analyze existing processes and suggest improvement plans to increase productivity / cost-effectiveness

Job Requirements

• Degree / Diploma in IT , Computer Engineering, Electrical Electronic Engineering or related
• Min 2 years' IT experience, with Hardware knowledge
• Hardworking , positive attitude
• 5 days work (8.30am to 6pm) at Depot Close (Alexandra area)
• Hybrid work arrangement
• Salary $2800 - $3500

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Mandatory Skills

Job and Responsibilities :-

• Perform work in shifts to provide 24/7 on-site or on-call support.
• Incident and Problem management.
• Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.
• Provide root cause analysis techniques to determine cause and resolve complex system issues.
• Perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
• Work with onsite and offshore teams across multiple technologies/applications
• Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

Requirements :-

• Experience in application implementation projects in financial institutions would be advantageous.
• Strong analytical and problem-solving skills.
• Ability to perform impact analysis in a structured manner.
• Good verbal & written communication skills.
• Proactive and able to work independently and under pressure.
• With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment
• Core technical competency must require:
• Basic knowledge on end-to-end web based application infrastructure

Good to have experiences: -

• Application Monitoring Tools
• Incident Management
• Problem Management
• Self-motivated with a strong sense of ownership and accountability
• A quick mind with a problem-solving aptitude, creative & pragmatic
• Good project management skills with attention to details, ability to multi-task and work within tight timelines
• Strong stakeholder management and interpersonal skills, with good oral and written communications skill
• Experience working with cross-cultural teams is a plus
• Good knowledge of financial institution products and digital platforms are added advantages

Core technical competency must require: -

• Basic knowledge on end-to-end web based application infrastructure

Good to have experiences :-

• Application Monitoring Tools
• Incident Management
• Problem Management
• Self-motivated with a strong sense of ownership and accountability
• A quick mind with a problem-solving aptitude, creative & pragmatic
• Good project management skills with attention to details, ability to multi-task and work within tight timelines
• Strong stakeholder management and interpersonal skills, with good oral and written communications skill
• Experience working with cross-cultural teams is a plus
• Good knowledge of financial institution products and digital platforms are added advantages

Shift Timing (12-hour shift)

0800hr – 2000hr

2000hr – 0800hr

Mandatory Skills

Job and Responsibilities :-

• Perform work in shifts to provide 24/7 on-site or on-call support.
• Incident and Problem management.
• Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.
• Provide root cause analysis techniques to determine cause and resolve complex system issues.
• Perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
• Work with onsite and offshore teams across multiple technologies/applications
• Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

Requirements :-

• Experience in application implementation projects in financial institutions would be advantageous.
• Strong analytical and problem-solving skills.
• Ability to perform impact analysis in a structured manner.
• Good verbal & written communication skills.
• Proactive and able to work independently and under pressure.
• With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment
• Core technical competency must require:
• Basic knowledge on end-to-end web based application infrastructure

Good to have experiences: -

• Application Monitoring Tools
• Incident Management
• Problem Management
• Self-motivated with a strong sense of ownership and accountability
• A quick mind with a problem-solving aptitude, creative & pragmatic
• Good project management skills with attention to details, ability to multi-task and work within tight timelines
• Strong stakeholder management and interpersonal skills, with good oral and written communications skill
• Experience working with cross-cultural teams is a plus
• Good knowledge of financial institution products and digital platforms are added advantages

Core technical competency must require: -

• Basic knowledge on end-to-end web based application infrastructure

Good to have experiences :-

• Application Monitoring Tools
• Incident Management
• Problem Management
• Self-motivated with a strong sense of ownership and accountability
• A quick mind with a problem-solving aptitude, creative & pragmatic
• Good project management skills with attention to details, ability to multi-task and work within tight timelines
• Strong stakeholder management and interpersonal skills, with good oral and written communications skill
• Experience working with cross-cultural teams is a plus
• Good knowledge of financial institution products and digital platforms are added advantages

Shift Timing (12-hour shift)

0800hr – 2000hr

2000hr – 0800hr

About EPAM

EPAM is a leading global provider of digital platform engineering and development services. EPAM has been expanding in Singapore since 2013 and delivering the best solutions to our customers. As a recognized leader, EPAM Singapore achieved Great Place to Work® Certification in 2023 and is committed to providing our team with inspiring careers.

You will have the opportunity to work with fellow talented technologists and accelerate your career by participating in our numerous upskilling, training, and certification programs. That is why EPAM Singapore was awarded Gold for Best In-House Certification Programmes in the Employee Experience Awards 2023 and Silver in the SkillsFuture Employers Awards 2022 for our efforts in championing employees' skills development and building a lifelong learning culture at the workplace. You can also look forward to developing holistically with the multiracial festivals and various wellness and cultural activities organized by our passionate colleagues here.

Why EPAM?

• By choosing EPAM, you're getting a job at one of the most loved workplaces according to Newsweek 2022 & 2023.
• Employee ideas are the main driver of our business. We have a very supportive environment where your voice matters.
• You will be challenged while working side-by-side with the best talent globally. We work with top-notch technologies, constantly seeking new industry trends and best practices.
• We offer a transparent career path and an individual roadmap to engineer your future & accelerate your journey.
• At EPAM, you can find vast opportunities for self-development: online courses and libraries, mentoring programs, partial grants of certification, and experience exchange with colleagues around the world. You will learn, contribute, and grow with us.

What You’ll Do

• Provide technical support for business users on a variety of technology issues.
• Support and monitor various business/IT applications, batch jobs and infrastructure components as part of an application support team providing coverage from multiple regions.
• Continually drive improvement to our service offering using data driven analytics, emphasizing opportunities for automation and robotics.
• Coordinate with multiple and varied teams to participate in special events such as disaster recovery tests, infrastructure change weekends, Data Centre maintenance, and special event days.
• Ensure supportability and quality are maintained with the introduction of production changes.

What Will Make You Shine

• Bachelor’s degree in Computer Science, Information Security, or related field.
• Ideally 3+ years of hands-on experience with support background across multiple operating systems
• working experience of software tools or platforms such as Microsoft Azure, Autosys, BigPanda, and IPcenter
• Good knowledge of Windows Server, Linux, scripting (SQL, PowerShell, Python), relational databases (Oracle/Sybase/MSSQL/PostgreSQL)
• Ability to solve complex issues, good at problem statement analysis and solution design thinking
• Track record of influencing senior IT stakeholders and business partners
• Confident communicator that can explain technology to non-technical audiences
• Capable of understanding client needs and translating this into products and services

How We Hire

Here, we summarize the typical journey to finding a job within EPAM:

• Apply and tell us about yourself
• Go through some standard interviews:

1. General interview with a recruiter
2. Technical interview with our technology experts
3. Manager interview or Offer interview with a hiring manager

• Get ready to join the team

Not sure if you meet all the requirements? No problem. Let’s talk anyway and find out more.

It takes 1 min of application to start the journey with us. Apply now!

Mandatory Skills

Responsibilities

• Perform work in shifts to provide 24/7 on-site or on-call support.
• Incident and Problem management.
• Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.
• Provide root cause analysis techniques to determine cause and resolve complex system issues.
• Perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
• Work with onsite and offshore teams across multiple technologies/applications
• Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

Requirements:

· At least 5 years working in an L2 Application Support Environment which mainly involves Incident and Problem Management.

· Experience in application implementation projects in financial institutions would be advantageous.

· Strong analytical and problem-solving skills.

· Ability to perform impact analysis in a structured manner.

· Good verbal & written communication skills.

· Proactive and able to work independently and under pressure.

· With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment

Mandatory Must-have Tech Skills / Framework:

Core technical competency must require:

• Basic knowledge on end-to-end web based application infrastructure

Good to have experiences:

• Application Monitoring Tools
• Incident Management
• Problem Management
• Self-motivated with a strong sense of ownership and accountability
• A quick mind with a problem-solving aptitude, creative & pragmatic
• Good project management skills with attention to details, ability to multi-task and work within tight timelines
• Strong stakeholder management and interpersonal skills, with good oral and written communications skill
• Experience working with cross-cultural teams is a plus
• Good knowledge of financial institution products and digital platforms are added advantages

Shift Timing (12-hour shift)

0800hr – 2000hr

2000hr – 0800hr

The team provides IT support for employees and manages the IT Concierge across various primary locations. The proposed manpower will be required to operate on-site, and may need to make ad-hoc trips to other camps as part of work requirements. The scope of work for the team, but not limited to, is as follows:

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Singapore Citizen/Permanent Resident
• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Strong service excellence mindset
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: $2,600 - $3,000
• Performance Bonus
• 14 Days Annual Leave
• Duration: 5 years contract (Extendable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

Summary:

• Salary $2500 - $4000
• Good Company Benefits: Performance Bonus, Incentive Trip, Salary Increment
• Monday to Friday, office hours

Responsibilities

• Understand client's business operation and work closely with client to identify manpower requirement
• Develop and implement talent acquisition strategies
• Create, propose and implement strategic effective hiring channels, procedures or techniques to improve recruitment measures & talent pipeline
• Effectively engage employees with daily operations needs
• Responsible for consolidation of weekly and monthly reports for operations needs and generate statistical report as and when required
• Be the point of contact to deliver value added services to both management and employees
• Others ad hoc duties as assigned

Additional Information:

• Good interpersonal and communication skills
• Ability to work independently as well as a good team player
• Ability to multi-task in a fast-past environment

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chong Shun Kee (June)
Registration No: R1984521
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Mandatory Skills

Job and Responsibilities :-

• Perform work in shifts to provide 24/7 on-site or on-call support.
• Incident and Problem management.
• Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.
• Provide root cause analysis techniques to determine cause and resolve complex system issues.
• Perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
• Work with onsite and offshore teams across multiple technologies/applications
• Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

Requirements :-

• Experience in application implementation projects in financial institutions would be advantageous.
• Strong analytical and problem-solving skills.
• Ability to perform impact analysis in a structured manner.
• Good verbal & written communication skills.
• Proactive and able to work independently and under pressure.
• With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment
• Core technical competency must require:
• Basic knowledge on end-to-end web based application infrastructure

Good to have experiences: -

• Application Monitoring Tools
• Incident Management
• Problem Management
• Self-motivated with a strong sense of ownership and accountability
• A quick mind with a problem-solving aptitude, creative & pragmatic
• Good project management skills with attention to details, ability to multi-task and work within tight timelines
• Strong stakeholder management and interpersonal skills, with good oral and written communications skill
• Experience working with cross-cultural teams is a plus
• Good knowledge of financial institution products and digital platforms are added advantages

Core technical competency must require: -

• Basic knowledge on end-to-end web based application infrastructure

Good to have experiences :-

• Application Monitoring Tools
• Incident Management
• Problem Management
• Self-motivated with a strong sense of ownership and accountability
• A quick mind with a problem-solving aptitude, creative & pragmatic
• Good project management skills with attention to details, ability to multi-task and work within tight timelines
• Strong stakeholder management and interpersonal skills, with good oral and written communications skill
• Experience working with cross-cultural teams is a plus
• Good knowledge of financial institution products and digital platforms are added advantages

Shift Timing (12-hour shift)

0800hr – 2000hr

2000hr – 0800hr

Your Role

We are looking for an IT Assistant to offer comprehensive support for software, hardware and networking on desktops, laptops and servers.

What Will You Do

• To offer comprehensive support for software, hardware, and networking on desktops and laptops and servers.
• To perform installation and upkeep of servers, PCs, associated software, networks, and IT devices.
• To address issues through phone support and on-site assistance.
• To troubleshoot networking and PC-related problems.
• To handle any ad hoc tasks as assigned.

What Do We Want

• At least NITEC or higher in any discipline.
• At least 1 year of experience in related field.
• Able to work independently.
• Good interpersonal and communication skills.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Mandatory Skills

Responsibilities

• Perform work in shifts to provide 24/7 on-site or on-call support.
• Incident and Problem management.
• Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.
• Provide root cause analysis techniques to determine cause and resolve complex system issues.
• Perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
• Work with onsite and offshore teams across multiple technologies/applications
• Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

Requirements:

· At least 5 years working in an L2 Application Support Environment which mainly involves Incident and Problem Management.

· Experience in application implementation projects in financial institutions would be advantageous.

· Strong analytical and problem-solving skills.

· Ability to perform impact analysis in a structured manner.

· Good verbal & written communication skills.

· Proactive and able to work independently and under pressure.

· With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment

Mandatory Must-have Tech Skills / Framework:

Core technical competency must require:

• Basic knowledge on end-to-end web based application infrastructure

Good to have experiences:

• Application Monitoring Tools
• Incident Management
• Problem Management
• Self-motivated with a strong sense of ownership and accountability
• A quick mind with a problem-solving aptitude, creative & pragmatic
• Good project management skills with attention to details, ability to multi-task and work within tight timelines
• Strong stakeholder management and interpersonal skills, with good oral and written communications skill
• Experience working with cross-cultural teams is a plus
• Good knowledge of financial institution products and digital platforms are added advantages

Shift Timing (12-hour shift)

0800hr – 2000hr

2000hr – 0800hr

Responsibilities:

• Provide technical support and assistance to customers in a timely and professional manner.
• Conduct troubleshooting of technical issues and provide solutions or recommendations.
• Coordinate and schedule service visits to customer sites for installation, maintenance, or repair of equipment.
• Ensure customer satisfaction by delivering high-quality service and resolving customer complaints or concerns.
• Maintain accurate records of customer interactions, service visits, and equipment performance.
• Collaborate with internal teams, such as sales and engineering, to provide comprehensive customer support.
• Identify opportunities for process improvements and contribute to the continuous improvement efforts of the customer service team.

Requirements:

• Diploma or Degree in Engineering or Optics Engineering
• With 3 year of relevant work experience in Machine Vision Application.
• Knowledgeable with vision/optical
• Willingness to travel.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Responsibilities:

· Liaise with sales team, geotechnical team and customer to collect project information

· Preparation of TBM (tunnel Boring Machine) technical offers (Design Calculations, Datasheet, Scope of supply, Method Statement, and other Supporting Documents)

· Clarification of technical requirements and technical solutions with various subsidiaries

· Order and review technical drawings with Drafting Department

· To support Herrenknecht Asia Headquarters (HAQ) sales activities of Japanese construction companies within Asia region

· Support of project manager during the execution of projects; participate in design meetings and help to prepare required technical documents.

· Assist the field service activities in Japan with required technical documents and meetings.

Job Requirements:

· At least an associate degree in Mechanical or Civil Engineering

· With 1 to 3 years of relevant working experience in the tunnelling or relevant industry

· Some experience in steel structure manufacturing or machinery fabrication would be preferred

· Possess good interpersonal and effective communication skill. An excellent team play who can also work well independently with minimum supervision and results-oriented in a fast-paced environment

· Good written and spoken Japanese to liaise with Japanese-speaking clients

· Good computer literacy skills with software, eg. Microsoft and/or windows applications

Reception Duties:

(a) Manage school front counter services

(b) Handling visitors, parents, staff, students, and addressing their needs

(c) Handling queries and complaints via phone

(d) Taking and ensuring messages are passed to the appropriate staff

(e) Transferring calls as necessary

(f) Managing office inventory such as stationery and administrative stores

(g) Receiving and delivering all incoming and outgoing mail

(h) Handle lost and found process

(i) Manage loan records of school items (e.g., uniform, umbrella, etc.)

(j) Provide general administrative support to the admin office

(k) Data entry and any other duties assigned by the school

Student Service Duties:

(a) Manage student early release (recording and contacting parents)

(b) Coordinating between Form-Teachers & Student Management Team (SMT) on students’ movement (e.g., responding quickly to incoming messages and processing them, and alerting the SMT.)

(c) Monitoring students' late coming, attendance, CCA attendance (e.g., Involving data entry, collating info, and processing info)

(d) Providing real-time information on attendance info to support SMT

(e) Manage students' cellphone confiscation process

(f) Assisting in sick bay recording, ambulance recording, incident recording

(g) Manage student lift pass issuance

Responsibilities:

• Offer technical and sales assistance to support the Sales teams.
• Manage a portfolio of customer accounts, generating weekly sales reports and other requested documents.
• Analyze customer needs, applications, and requirements to recommend suitable products and services.
• Conduct technical calculations and sizing for high-pressure pumps, valves, and similar equipment.
• Provide prompt responses to customer queries regarding quotations, order status, and delivery schedules.
• Maintain up-to-date customer databases and quotation statuses in the SAP system while managing sales records.
• Create a comprehensive understanding of the company's products and services.
• Perform any additional duties as assigned.

Requirements:

• With Diploma in Engineering or a related technical field.
• Min of 1-year relevant experience in a similar industry
• Proficiency in MS Office Applications
• Knowledge of SAP is an advantage.
• Possess excellent customer service skills.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Analysing existing Code base/Program for modification purposes.

• Designing/Deployment of Service in Container Environment

• Writing and implementing, clean, scalable code.

• Troubleshooting and debugging code.

• Verifying and deploying software systems.

• Recommending and executing program improvements.

• Maintaining software code and security systems.

• Creating technical documents

• Administer production jobs

• Understand debugging info

• Roll back a bad software push

• Block or rate-limiting unwanted traffic

• Well versed with Capacity/Performance Management

• Well versed with Production Support

• Use the monitoring systems (for alerting and dashboards)

Requirements:

• At least 5 to 10 years working in an L3 Production Support Environment with Internet and Mobile Banking knowledge which mainly involves Bug Fixing, Testing and Release MGMT.

• Bachelor’s degree in computer science, computer engineering, or information technology.

• Advanced knowledge of programming languages: Front End : HTML, CSS, Bootstrap,W3.CSS, JavaScripts, Angular, React, GraphQL Back End : JAVA, Python, Node.js, REST, SQL, Firebase (Optional) • Advance Knowledge on Containers and Spring FrameWork

• Knowledge of software systems and frameworks EONTEC & KONY (Optional)

• Familiarity with Agile development technologies.