• Guide and oversee a team of technical professionals, including project and system engineers, to deliver project management, system commissioning, technical support, and pre-sales services. The aim is to meet customer requirements and fulfill the company's objectives.
• Set up clear communication within the team. Keep everyone informed about project updates, organizational changes, and other important information.
• Evaluate performance, establish goals, and offer feedback to team members to boost their performance and promote career development.

Requirements:

• Degree in Electronics Engineering or equivalent.
• At least 5 years of supervising a group of engineers experience in Security Industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

A world-class Luxury Holding is currently seeking an APAC Technical Integration Expert to join their new Regional SAP Centre of Expertise team based in Singapore. Working in a close-knit AMS (Application Maintenance Support) team, you will be in charge of a global ERP based program on SAP tools for the group and subsidaries.

Main missions:

• Review and understand detailed functional requirements, technical & integration requirements for designing the integration solution in SAP for Finance, Retail, Supply chain and MDM.
• Understand the SAP and the company’s Global design model and adopt and extend with localization flavor.
• Understand Non-SAP integration policies, third party integrations to design and build end to end business solutions.
• Monitor and analyze system performance and suggest and implement enhancements.

You will have:

• 8-10 years of technicalexperience on ERP / SAP in Application maintenance, Application Development / roll out projects.
• 3+ years of experience in SAP integration and development
• Strong skills in SAP Middleware(PI-PO) / system integrations and ABAP.
• Good interpersonal skills and able to work with cross culture, cross team, internal and external stakeholders.
• An effective communicator with good oral and written communication skills.

Apply for immediate consideration and seize this opportunity now!

Job Description & Requirements

· Inform customers of current promotions and discounts

· Maintain positive business and customer relationships in the effort to extend customer lifetime value

· Self-improve continuously by way of experience and manager feedback

· Account management; Opening, managing/maintaining good business relationships with customers and closing of accounts.

· Order taking / collecting of market information

· Ensure proper control in credit management

· Delivery of POSM

· Perform other duties as assigned

· Ah-hoc deliveries during festive periods

-Driving License class 3

- Working Locations: Toh Guan / Changi;

Requirements:

• Candidate must possess at least Primary/Secondary School/"O" Level, Higher secondary/Pre-U/A level/College in any field.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): MS Office
• Preferably Junior Executive specialized in Sales - Retail/General or equivalent.

Team Support Coverage to different Business Units

Provide Local onsite support for all Business Unit includes:

• Trading Floor: Equity, Fixed income, Currency, Commodities, etc.
• Advisory: Investment banking, Capital Market Group, Research Analyst, Wealth Management, Investment Management, Firm Management (VIP), etc.
• Back Office: HR, Legal, Compliance, Technology, Operations, Corporate Services, etc.

Description

PRINCIPAL DUTIES AND RESPONSIBILITES

• Provide on-site technical support for PCs (software and hardware), voice equipment & mobile device (Smartphone and Tablet)
• Physically set up computers and software system installation
• Perform basic hardware moves and changes
• Record and manage all incidents and requests in ticket-tracking system
• Ensure timely resolution of issues by acquiring necessary information to best measure impact to the customer
• Develop and update new and existing process
• Proactively inform management of trends, significant problems and expected delays
• Provide other IT-related support as required by the business
• Documentation of products support and processes
• Update and manage inventory on new incoming hardware orders
• Communicate with vendors for incoming hardware orders and repairs

Engineer Additional responsibilities:

• All duties mentioned above
• New hire training - Provide OJT (On the Job training) to deskside new joiner and ensure their knowledge level is up to standard. Including technical & procedural knowledge
• New hire performance monitoring - Notify management on performance issue on new joiner for early intervention

Qualifications

LANGUAGE

• English: Advanced level - strong verbal, written, listening communication experience

EXPERIENCE

• Solid understanding of PC hardware/peripherals
• Exposure of mobile OS such as Apple iOS and Google Android
• Good working knowledge and IT experience supporting Microsoft Windows configuration, desktop administration, Microsoft Office suite
• Basic understanding of network and server-side infrastructure
• Experience in delivering superior customer service experience
• Junior Engineer: 6 month to 1 year IT support experience

SKILLS

• Ability to make sound decisions following approved procedures in a fast-paced environment
• Ability to effectively manage multiple tasks occurring simultaneously
• Ability to work independently with little supervision
• Demonstrate ownership taking, willing to learn and share knowledge

Locations

• Main Client office: Capital Square

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Job Responsibilities

• Perform Win 7 to Win 10 Operating system Upgrade.
• Perform 1-1 replacement for user’s device. Can be either desktop or notebook.
• Facilitate user with data migration.
• Involve in client platform implementation/upgrade project.
• Perform follow-up with vendor on replacement of hardware.
• Perform asset management & update asset records.
• Perform user account management (eg. Create password, reset & delete)
• Perform local server administration to facilitate software distribution & patch management service.
• Manage client platform implementation / upgrade project.
• Ensure service level meet requirement. Propose and implement action plan when required.

Requirements

• Min ITE/ Diploma in Computer Science or Information Technology
• Min 1 year in Tech Refresh/ Desktop Support / Helpdesk

Interested candidate please send your resume to [email protected]

We regret that only shortlisted applicants would be notified.

Bautista Gia Grace De Guzman | REG No: R23111973

PERSOLKELLY SINGAPORE PTE LTD | EA License No: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Our client is a listed company in Engineering and Manufacturing industry. Due to business needs, they are now recruiting a Technical Sales Specialist to be part of their Sales team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Collaborate with Sales and Project Management for the successful execution of assigned programs and projects
• Develop and implement project plans, encompassing coordination, tracking, and budget management
• Ensure prompt attention to customer inquiries and requests
• Facilitate communication between internal departments and clients
• Any other adhoc duties as assigned

Requirements:

• Diploma in Mechanical Engineering or related field
• Minimum 2 - 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

•Source relevant tendering notices and respond with attending site show rounds and follow-up on the outcomes.

•Preparation RFQs/Tenders according to customer’s tender requirement and ensure timely submission

•Handling of services enquires, that includes sourcing, analysing of costs and sales and prepare a quotation, follow up all on outcomes.

•Preparation of sales reports/ quotation/document/ presentation materials for tender projects.

•Provides sales & coordination support to the ops team.

•Stay up to date on industry trends and new requirements to make recommendations for improvements.

•Any other ad-hoc duties assigned by superior.

•Direct reporting to Sales Manager.

Interested candidate please send your resume to

Elaine Lee

[email protected]

(Outsourcing team: West Division)

EA License No: 99C4599

Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem areas

RESPONSIBILITIES

• Perform the designs using in-house adsorption tools.
• Prepare the simulation files for SRU/TGU catalyst using Hysys.
• Prepare the simulation files for HPC using in-house tool.
• Prepare the technical proposal to meet the customers’ RFQ requirements.
• Provide on-site service for catalyst and adsorbent loading and start-up
• Support business manager on technical inquires.
• Resolve technical issues quickly and effectively at customer site or remotely.
• Develop technical services plan and execute the plan to meet customer expectation and demand.
• Carry out on-site excellent technical services and adhere to best practices standard.
• Prepare the Technical Service Visit Report
• Prepare various technical reports and presentations (internal and customer) and assures consistent communications.
• Work with other functions to develop value-added services relative to technical services

REQUIREMENTS

• Bachelor’s Degree in chemical engineering or Chemistry
• Minimum 3 years of experience in related industrials e.g. Oil refining and Petrochemical
• Comprehensive knowledge of Chemical Engineering
• Comprehensive knowledge of refining and petrochemical plant
• In-depth Microsoft Excel and Power Point skills

• Supporting and communicating with end users regarding their IT issues
• Perform troubleshooting for client platform related problems.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.

To Apply:

Interested candidates, who wish to apply for the above position; please click the "Apply Now" below and send in your resume to <[email protected]>

We regret that only shortlisted applicants would be notified.

Bautista Gia Grace De Guzman | REG No : R23111973

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. You also acknowledge that you have read, understood, and agree to the said Privacy Policy.

Job Responsibilities:

• Manage and provide support to customers and managers
• Perform sales administrative and order management functions
• Handle customer enquiries and correspondences
• Liaise with various departments on planning, delivery, quality, engineering and registration matters
• Provide design and administrative support in marketing materials and corporate website
• Any other sales administration and marketing related duties as assigned

Job Requirements:

• Diploma/Degree in Business Administration or relevant discipline
• Relevant working experience in manufacturing sector
• Good communication and interpersonal skills
• Meticulous and Adaptable

TELE me at @jacechooo or WA me at https://wa.me/+6582976283 NOW!
Interested candidates please submit your resume to [email protected]

Jace Choo Oi Kei
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

STAR is a pilot programme inspired and informed by “Friends of The Children” in USA to impact generational change through better educational and life outcomes to achieve social mobility. STAR serves children facing the most obstacles from kindergarten to secondary school, for 8 years, no matter what. Parenting Support Specialist will journey with the parents/ caregivers to help them support their children to Strive towards their goals, equipping them with skills to Thrive as they grow up, being with them and supporting them to Achieve in life as they Rise above challenges.

Personnel Specification:

1. Ability to build positive relationship with parents/ caregivers from different ethnicities

2. Ability to work independently and as a team player

3. Good problem solving and critical thinking skills

4. Good communication and interpersonal skills, preferably bilingual

5. Good self-management

6. Strengths focused

Key Responsibility Areas

1. With parents and caregivers,

• Develop, implement and evaluate action plan for each family

• Develop positive relationships through outreach and home visit

• Provide concrete and social emotional support to them

• Equip them with relevant parenting knowledge and skills

• Facilitate positive meaningful engagement between them and their child

• Partner them to support their child’s learning, social and emotional needs

• Support them to facilitate supportive home environment

• Advocate for parents and caregivers’ needs and respond to family’s crisis

2. With community partners,

• Engage, collaborate and maintain positive relationship with community partners to render resources for each

child and parent/caregiver

• Interpret relevant policies / schemes that impact on children and their parents/caregivers

3. In working with groups of parents/ caregivers,

• Design, plan and conduct group activities and family events for parents/ caregivers

• Attend to each parent/ caregiver’s needs and goals in a group setting

• Mobilise resources and engage in collaborative work with community partners

4. For administrative and other duties,

• Perform documentation of work accurately and in a timely manner

• Communicate with Professional Mentors on child related matters regularly

• Provide information and support to the development and executive team on related activities.

• Other duties as assigned

Additional Requirements:

• Willingness to commit for a minimum of 3 years

• 40-hour work schedule that includes evenings and weekends, to better cater to the needs of the parents and

caregivers

• Required to communicate with Malay speaking families. Knowledge of conversational Malay is an advantage.

• Required to undergo a background check by authorities prior to employment

• At least two years of experience working with families

Responsibilities

- Attend to sales enquiries, generate quotations, and provide after sales support

- Service and maintain existing customer accounts

- Process orders from multiple online sales platforms

- Generate sales leads and cross-selling thru cold calling and emailing.

- Provide sales and administrative support to the team

Requirements

· Excellent interpersonal and presentation skills

· High level of commitment and responsibility

· “N” or "O" Levels / Nitec / Diploma / Degree

· Knowledge in MS Office Applications

Other Information

· Industry: Washroom & Hygiene

· Location in Ang Mo Kio

. Working hours: Mon-Fri 8:30am to 6pm

Interested candidates please apply with a detailed CV stating contact information, current & expected salary, availability date to [email protected]

Salary will be depending on experience.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Responsibilities

• Provide engineering and technical support to Sales personnel
• Coordinate with Factory for technical matters
• Preparation of Quotation & sales order coordination
• Perform any other duties assigned by superior

Job Requirements

• Diploma in Mechanical/Electrical Engineering
• Experience in HVAC or maintenance industry will be an advantage
• Customer oriented and results-focused
• Able to work under minimum supervision
• Proficient in MS Excel and PowerPoint

We would like to invite interested applicants to email detailed resume in MS Word format to: [email protected]

Tiffany Yap
Dynamic Human Capital Pte Ltd
Registration No: R23115176
License No: 12C6253

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

A Day in the Life

• Provide level 1 helpdesk support to all PC & MAC users
• Ensure smooth on-boarding and off-boarding of end-users
• Facilitate repair process for IT Hardware
• Perform PC build and software installations
• Migration of user’s data, software, or computer
• To escalate specific requests or issues to next level for immediate attention and resolutions
• Support Project implementations, as when required
• Maintain proper IT documentation

What We are Looking For

• Diploma in Information Technology/Computer Science
• Minimum 1-2 years of relevant experience
• Previous working experience in helpdesk environment is a plus
• Basic knowledge of Office & Windows applications, and hardware troubleshooting
• Able to work beyond normal working hours (upgrade/maintenance, urgent technical issue) and support on weekend when urgent duty arise
• Good working attitude and team player

Our client is a global manufacturer of process measurement technology. Due to business needs, they are now recruiting a Technical Sales Engineer to be part of their Engineering team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Establish and nurture connections with current and prospective clients, collaborators, and relevant stakeholders.
• Initiate and guide discussions on both general sales opportunities and technical/commercial aspects. Participate in regional marketing events and networking sessions.
• Collect and assess information on customer/competitor activities, products, and industry trends, preparing market intelligence reports.
• Collaborate closely with the product development team to meet client needs. Conduct presentations on products to existing and potential clients.

Requirements:

• Minimum Diploma in related field
• At least 1 year experience in related field

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description

• Industry/ Organization Type: Education
• Position Title: Individual Support Specialist
• Working Location: Raffles Place (Walking distance from MRT)
• Working Hours: 5 days, Mon – Fri (8 am – 5 pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Report to and undergo regular supervision with HOD, Vice Principal and/or Principal as required.
• Accompany individual student during school day.
• Integrate individual student in daily interactions with peers, teachers, and other school community members.
• Keep parent(s) updated regarding individual's progress and/or areas of need.
• Assist individual student with assignments.
• Ensure that individual student keeps up with lesson.
• Collaborate with lead teacher of individual student to ensure progressive learning.
• Assist lead teacher(s) with classroom management, day to day operations in running the classroom and administrative tasks when required.
• Assist lead teacher(s) in implementing quality lesson plans and individual education plans regarding the individual student.
• Assist lead teacher(s) in enforcing rules of behaviour management in the classroom.
• Prepare all lesson materials as assigned by lead teacher(s).
• Develop and facilitate extra-curricular activities and 2 holiday camps per calendar year.
• Be responsible for special duty assignments as required by management (e.g. morning duty, library monitor, bus monitor, document vetting, end of year performance coordinator, etc.).
• Maintain accurate and complete student records as requited by laws, district policies and administrative regulations.
• Observe and evaluate individual student's performance, behaviour, social development and physical health.
• Enforce all administration policies and rules governing student(s).
• Adhere to and implement the school's processes and systems.
• Attend parent-teacher meetings as and when required by lead teacher(s).
• Collaborate with parents/ guardians, other teachers, counsellors, therapists and administrators in order to resolve students’ behavioural and academic problems.
• Attend professional meetings, serve on school committees, educational conferences, and teacher training workshops in order to maintain and improve professional competence.

APPLY NOW!!!

• Must have at least a professional Diploma in Education/ Special Education/ Counselling/ Psychology or related fields.
• Understanding special education is highly desirable.
• Candidates without experience are welcome to apply; training is provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66036 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: IT Solution Provider
• Position Title: IT Desktop Support Engineer
• Working Location: Ubi
• Working Hours: Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $4,000 + VB
• Duration: Permanent

Key Responsibilities

• Management of asset services, including hardware and desk-side support services.
• Coordination and management of 3rd party vendor support services.
• Maintenance of the assets database, ensuring accuracy and quality of data, and correcting any errors within an agreed time frame.
• Management of relationships between users and assets, correcting any inconsistencies within the requested time frame.
• Receipt and support of goods from third-party hardware suppliers.
• Performance of regular checks on assets and reporting on data quality.
• Management of PC disposal with third parties to minimize financial risks.
• Management of PC ordering forecasts for the country, including monitoring orders and deliveries.
• Maintenance of an end-user support knowledgebase.
• Provision of on-site support to maintain a close relationship with end-users.
• Management of various IT devices used in the client environment.
• Coordination with 3rd party suppliers, including escorting them during services.
• Reporting any service non-compliance and issues to client IT.
• Extended support such as storage and dispatching across client sites, disaster recovery plan support, and process PC support in client plants.
• Datacenter support including maintaining rack layout and cabling information, physical devices hardware inventory list, and providing escort services when other suppliers require access to client racks.
• Perform special services such as supporting events, sales force annual meetings, special support for projects, and any other reasonable requests from the client.

APPLY NOW!!!

• Minimum NITEC in Information Technology/Computer Science with at least 1 year of experience in a relevant field
• Proficient in Microsoft software applications
• Strong understanding of user desktop administration

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65860 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Desktop Support Engineer (L1 / L2)
• Working Location: West (Jurong / Tuas)
• Working Hours: 5 days (Monday to Friday, 8 AM – 5 PM)
• Salary Package: Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance
• Duration: Permanent Role

Key Responsibilities

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issues status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system to support Apple PC users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

APPLY NOW!!!

• Bachelor’s degree or equivalent in Computer Science or related field
• Minimum 1 year of IT experience or equivalent
• Candidates with CompTIA A+, Microsoft Certified Professional (MCP) qualifcations or equivalent would be an added advantage
• Broad experience in IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms
• Experience with Windows 7-10, Microsoft Active Directory, utilization GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions or Helpdesk ticketing systems is preferred

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66041 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

As a Support Analyst, you will be part of Run Control Tower team which is a gatekeeper for Production stability & quality as well as Support Practices across CBI Subdomains. Strive for continuous improvement in order to improve the quality of service regarding Produciton matters.

The Run Control Tower has two main functions:

• Gatekeeper for the production stability & quality
• Responsible for the support practices across CBI Subdomains

The main streams of its activities are to:

• Design the processes, methodologies, define and control their operational implementation (requests, incidents, problems, intprods, changes, knowledge)
• Supervise the production activities (with reporting, governance and operational management)
• Coordination transversal IT events and operations (WIP, DRP, Crisis, Obso projects, Security topics sustainability)
• Control the transition from project to run (ORA/ CAB/ Frozen Periods/ Payment Setup)
• We have a strong collaboration and proximity on daily basis with support, dev and IP and DRP teams.
• We are also in touch with CAGIP and GIT production process owners and security referent and the different production communities.
• We work to develop and standardize the practices accross CBI so we report on our progress and solutions to the CBI board and have our heart set on communicating as widely as possible on our assets and results.
• We globally handle all transversal topics which help to set boundaries to production activities and to improve the production reliability.
• We handle around 2 daily communications, 3 weekly reportings, 1 monthly reporting for the CBI management, 4 monthly business reports.
• We also manage the CAB, WIP, DRP, ILSI activities with some oncall activities.
• We are finally responsible for the CBI Run Portal.

Strong points:

• Challenging mission which help to develop strictness, agile methods and precision in the communication
• Ensures a good visibility from the management and all CBI colleagues
• The collaboration with support & dev teams allow to develop IT and production knowledge
• It a long running mission (stable for 3 years)/ Home working 2 days by week/ Human and contstructive context

Improvement axes :

• Need to structure the information for all CBI teams
• Need to bring more and more visibility
• Need to propose initiative to develop digital solutions and assets
• Need to save workload by optimizing and automatizing RCT activities
• Need to strengthen the way to perform in parallel run and project tasks

CBI colleagues and management expectations:

• Be the point of contact on each run process to give advice on method and good practices
• Ensure a strong proximity with support teams on daily basis to help on incident management, tickets data quality and to remind deadlines on incident reports and problem follow up. Bring visibility with reportings on production health and risk exposure, Sustain change preparation and prod stability.
• Provide impact analysis and roadmap visibility and every transversal event (whenever it is a punctual operation, a WIP or a security exercise). Help to develop CBI production knowledge. Propose global action plan to secure the production and enhance its reliability

Job Qualification

Expected level of knowledge and mindset:

- Good knowledge on ITIL processes and a 3 years’ experience in the IT (change management and CAB administration/ incident management/ resolution communication and coordination/ able to challenge an incident report/ Problem follow up/ Production risk analysis)

- Knowledge sharing minded (wiki + procedures + training + self-learning video)

- Fluent english

- Good communication

- Will to understand the production need and to propose a suitable solution

- Dynamic mindset interested in clarifying situations (impact analysis, process and rules definition, roadmap with roles and responsibilities) for other people

- Be able to perform regular concise executive summaries

- Be reactive

Techno:

- Jira + Service Now

- Full Office suite with an ability on iconography usage and pivot table

- SQL developer (simple and joined queries)

- PowerBI (data refresh, report generation and new indicators building).

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918| Personnel Registration No. R2096241

Responsibilities:

• Collaborates and coordinates on required testing/validation of system modifications, including creating testcases as needed.
• Ensures issues are identified, tracked, reported, analyzed and resolved in a timely manner, and determines if escalation is required while retaining ownership throughout.
• Complete documentation for project development efforts (including use cases, requirements, test plans, and process maps) and work closely with development team and business teams to ensure successful implementation.
• Decompose high-level information into details and abstract up from low-level information to resolve solution vs. requirements conflicts.
• Research new technology.

Requirements:

• Bachelor’s Degree in Information Technology or Computer Science.
• 2-5 years of Technology Analyst/Business Systems Analyst experience.
• 1-3 years of SDLC experience.
• 1-3 years of web experience.
• Excellent communication, technical, analytical and problem-solving skills with a sense of urgency and commitment to accuracy and the ability to handle ambiguity.
• Strong work ethic, positive attitude, and a desire to work in a challenging position.
• Detail oriented.
• Expertise creating Word documents, Excel spreadsheets, PowerPoint presentations, and Visio flowcharts as needed to support the project.
• Must be able to work in a hybrid working model (remote and on-site).
• Must be able to commute to East Brunswick, NJ office for some days in a week.

Interested candidates are requested to send their resumes to [email protected]

Join an award-winning creative force using technology to forge its way forward.

Work with over 800 team members spanning all over the globe. With clients from financial services, technology, media, consumer electronics, medical and health care, automotive, aerospace and the non-profit sector, the sky's the limit for this event agency.

They are looking for a senior and skilled event technician to join their amazing team. Broadcast your Audio, Video, Lighting and stage expertise to the world!

If you are a versatile team leader who foresees problems, ensures clients and vendors needs are put at the fore front, WE ARE LOOKING FOR YOU!

THE ROLE

- Handle audio desk, lighting desk, vision mixer and broadcast cameras
- Advice clients/stakeholders on production practices
- Basic editing for clients
- Work closely with producers to produce A/V and staging layouts
- Build lasting relationships with clients and vendors

YOUR EXPERIENCE

- Knowledge of PTZ cameras and controllers
- Experienced within the technical event production
- Eloquent in digital video streaming
- Full understanding of audio-visual technology (lighting, staging, rigging)

YOUR PROFILE

- You need to be calm minded amidst the craziness of an event
- Able to manage multiple concurrent deadlines
- Able to communicate and disseminate information well
- Able to lead and delegate efficiently

Send your CV now and grab this opportunity!

Reg No.: ( 11C4388 )

EA License No.: R1326872

We Are Aspire is acting as an Employment Agency in relation to this vacancy.