• Responsible to oversee the day-to-day planning, management, operations and safety of facilities management works and service with adequate administrative staff.
• Responsible to carry out systems' heath and obsolescence monitoring, obsolescence management, crisis management, fire safety management, investigation and carry out rooy cause analysis of the incident, not limited to accident, power outage, and systems failure.
• Shall be full-time on-site
• Contract period Jan’25 – Jun’25

• Manage day-to-day technical operations, including attending daily toolbox meetings, compliance with WSHA.
• Respond to emergency fault calls during office hours/standby duties after office hours in rotating duty roster and ensure timely rectification of issues.
• Liase with users and authority to prepare and submit detailed work proposals for job requests.
• Prepare costing, condition assessment, and proposal for maintenance works.
• Responsible for inventory record, drawings, documentations and defect liability period registers.
• Compile and maintain service reports, licenses/certificates on site.
• Prepare and submit certificate of completion for maintenance works and services monthly, and prepare monthly claims.
• Supervise and follow up with sub-contractors to carry out corrective maintenance/adhoc works and to rectify defects reported by quality control/auality, assurance, auditor/users.
• Check and certify works done by sub-contractors.
• Perform any other technical tasks as and when required.

Office Location: Punggol Digital District

Responsibilities

• Research, outline, write, and edit content, working closely with the product and delivery teams to understand project requirements.
• Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation
• Work with development and support leads to identify documentation repositories, revise and edit, and determine best solutions for data compilation and centralized storage
• Research, create, and maintain information architecture templates that adhere to organizational and legal standards and allow for easy data migration
• Develop content in alternative media forms for maximum usability, with consistent voice across all documentation

Required skills and qualifications

• Two or more years of experience as an effective technical writer
• Proven ability to quickly learn and understand complex subject matter
• Experience in writing documentation and procedure manuals for various audiences
• Superb written communication skills, with a keen eye for detail
• Experience in working with engineers to improve user experience (ex: design, UI), refine content, and create visuals and diagrams for technical support content
• Ability to handle multiple projects simultaneously

Responsibilities

• Collaborate with business analysts and developers to produce software designs
• Formulate program specifications and basic prototypes
• Transform software designs and specifications into high functioning code in the appropriate language
• Integrate individual software solutions to higher level systems
• Use web-based tools to create advanced SaaS when applicable
• Test code periodically to ensure it produces the desirable results and perform debugging when necessary
• Perform upgrades to make software and systems more secure and efficient
• Collaborate with technical writers to create documentation for user support

Requirements and skills

• Proven experience as a programmer or relevant role
• Experience in developing web applications using at least one popular web framework (JSF, Wicket, GWT, Spring MVC)
• Excellent knowledge with relational databases, SQL and ORM technologies
• Detail-oriented and excellent concentration ability
• An analytical mindset and critical thinking
• Demonstrable ability to discover and fix errors in code
• Ability to work under pressure and meet deadlines
• Ability to work on weekend and public holiday

Job Description

We are looking for an experienced Technical Architect with expertise in OutSystems to design, implement, and maintain technical architecture for enterprise-grade applications. This role focuses on ensuring stability, scalability, and adherence to best practices, while collaborating closely with the Project Manager and Solution Architect to deliver robust solutions tailored to business needs.

Key Responsibilities:

1. Design and oversee OutSystems technical architecture, ensuring alignment with project goals and standards.
2. Implement OutSystems installations in on-premise and cloud environments for optimal performance.
3. Lead at least one platform version upgrade, ensuring smooth transitions with minimal disruption.
4. Collaborate with the Project Manager and Solution Architect to align technical and design decisions.
5. Mentor junior team members and foster a culture of knowledge sharing and best practices.
6. Translate business requirements into actionable technical specifications.

Requirements:

• Experience: 5+ years with OutSystems, focusing on technical architecture and system design.
• Skills: Proficiency in on-premise and cloud installations, OutSystems LifeTime, and platform upgrades.
• Preferred: OutSystems certifications and experience in enterprise-scale projects.
• Bonus: Knowledge of security, DevOps, and compliance standards.

Responsibilities:

· Develop and articulate a comprehensive product vision and strategy for managing risks in cryptocurrency operations.

· Identify market opportunities and trends in cryptocurrency risk management.

· Define product roadmaps, set priorities, and establish key performance indicators (KPIs).

· Conduct thorough risk assessments to identify potential threats and vulnerabilities in cryptocurrency operations.

· Analyse risk data to understand trends and impacts on the organization’s crypto- related activities.

· Develop and implement strategies to mitigate identified risks through digital solutions.

· Collaborate with engineering, design, and data teams to develop and launch risk management products.

· Create detailed product requirements, user stories, and acceptance criteria specific to cryptocurrency risk.

· Engage with key stakeholders, including risk management, compliance, IT, and business units focused on cryptocurrency.

· Gather and prioritize requirements from stakeholders and ensure alignment with product goals and regular updates and reports on product progress and risk metrics.

· Ensure digital products comply with relevant regulatory and industry standards specific to cryptocurrencies.

· Stay updated on changes in regulations and adjust product strategies accordingly.

· Collaborate with legal and compliance teams to address regulatory challenges in cryptocurrency operations.

· Advocate for user-centric design principles to create intuitive and effective crypto risk management tools.

· Develop training materials and conduct user training sessions to ensure effective product adoption.

Required Qualifications:

· Bachelor’s degree / Masters in top tier university

· 3+ years of experience in IT/product management, with a focus on risk management or digital security products.

· Proven track record of successfully launching and products in the cryptocurrency space.

· Strong understanding of cryptocurrency markets, technologies, and risk management principles.

· Knowledge of blockchain technology and digital security trends.

· Business level German speaking is required as the candidate will be required to liaise with German stakeholders, vendors and counterparts on daily basis.

· Familiarity with cryptocurrency compliance standards and regulations (e.g., AML/KYC)

· A minimum of 5 years’ experience in IT

· At least a bachelor’s degree in computer science or equivalent.

· Should have good experience in microservices API development, and good knowledge in Java framework.

· Expert in implementing AWS core services like Fargate, EC2, RDS, VPC, ELB, EBS, S3, etc.

· Prior experience in data migration projects from on prem to AWS cloud infrastructure.

· Previous working experience in banking domain is desired.

About the Role

We are seeking a Technical Programmer to join our innovative team. In this role, you will design, develop, and optimize cutting-edge software applications and solutions that drive business success. As a key player in our technical development team, you will collaborate with cross-functional teams to deliver high-quality, scalable, and maintainable software.

Responsibilities:

• Develop, test, and maintain software applications based on business requirements.
• Write clean, efficient, and well-documented code.
• Collaborate with cross-functional teams to design and implement innovative solutions.
• Debug and resolve technical issues to enhance application performance and reliability.
• Conduct code reviews and provide constructive feedback to team members.
• Stay updated on emerging technologies and best practices to continuously improve development processes.

Requirements:

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• Proven experience in programming and software development (e.g., .NET, Java, Python, or other languages).
• Familiarity with web technologies, frameworks, and APIs.
• Strong understanding of data structures, algorithms, and software design principles.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and in a team-oriented, collaborative environment.

About AvePoint

Check out our careers blog for content on our people, culture, and workplace!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Element has an opportunity for an Technical Engineer to join our rapidly expanding team. In this role, you will manage the technical implementation of the Element quality management systems within Element Singapore and Malaysia business units. Direct responsibility to Principal Quality Manager with functional responsibility to General Manager. The position will require the candidate to be eligible for permanent employment in Singapore.

This role is based in Sungei Kadut Loop, Singapore.

Job Duties:

1. Training Program Development: (a) Design and implement standardised training programs for laboratory staff across all required locations, covering equipment operation, test procedures, and safety protocols. (b) Develop training materials, including manuals, presentations, and hands-on demonstrations.
2. Staff Competency Assessment: (a) Assess staff competency regularly through practical evaluations, written tests, and observation of lab practices. (b) Identify skill gaps and recommend tailored training sessions to address deficiencies.
3. Standardisation Across Locations: (a) Ensure consistent training and skill levels across all laboratories by implementing standardised processes and protocols. (b) Conduct audits to verify adherence to training standards and laboratory procedures.
4. Onboarding and Certification: (a) Train and certify new employees in laboratory operations, testing standards, and quality requirements. (b) Maintain records of staff certifications and ensure timely renewals.
5. Technical Support and Guidance: (a) Act as a resource for troubleshooting technical issues during testing procedures. (b) Provide ongoing support to ensure proper equipment usage and methodology adherence.
6. Regulatory Compliance: (a) Ensure all training programs comply with relevant industry standards (e.g., ISO/IEC 17025) and regulatory requirements. (b) Stay updated on changes in industry regulations and incorporate them into training content.
7. Multi-location Coordination: (a) Schedule and conduct training sessions at multiple sites, ensuring all teams receive consistent updates and refreshers. (b) Coordinate with laboratory managers to align training priorities with operational needs.
8. Training Evaluation and Feedback: (a) Evaluate the effectiveness of training programs through feedback, performance reviews, and testing outcomes. (b) Continuously improve training content and delivery methods based on feedback and evolving laboratory practices.
9. Documentation and Reporting: (a) Maintain comprehensive records of training activities, participant progress, and competency assessments. (b) Report training outcomes and compliance metrics to management regularly.
10. Cross-functional Collaboration: (a) Work closely with the Quality team and Operations teams to ensure training aligns with organisational goals. (b) Share knowledge of best practices across sites to drive continuous improvement.
11. Promoting Safety and Quality Culture: (a) Train staff on workplace safety practices, hazard identification, and emergency response procedures. (b) Reinforce the importance of quality control and accurate testing in daily operations.
12. Equipment and Technology Training: (a) Provide training on the use, calibration, and maintenance of laboratory equipment. (b) Introduce staff to new technologies or testing methods as they are adopted.
13. Benchmarking and Continuous Improvement: (a) Monitor industry trends and benchmarks to incorporate innovative practices into training programs. (b) Encourage staff participation in external workshops, certifications, and seminars to enhance their expertise.
14. Performance Metrics Development: (a) Define key performance indicators (KPIs) to measure the impact of training programs on laboratory efficiency, accuracy, and compliance.

Job Requirements:

• Preferred Civil Engineering Diploma or Bachelor of Civil Engineering Bachelor’s degree (or equivalent qualification) with ideally 5 years’ experience in construction materials testing.
• Experience of working in an ISO / IEC 17025 environment is a prerequisite.
• Effective organizational and time management skills with the ability prioritize activities.
• Excellent communication skills.
• Experience in participating in quality investigations, undertaking root cause analysis, developing corrective action plans, and ensuring the effectiveness of actions undertaken
• Requirement to keep up to date with changes in the quality landscape and maintain personal professional development.
• Ability to identify quality and technical problems and work with colleagues to determine effective and sustainable solutions.
• Ability to collaborate with colleagues and work effectively as part of a team

Deliver expert support and comprehensive administration of the Microsoft 365 cloud environment, ensuring a secure and reliable infrastructure.

Key Responsibilities:

• Independently research, design, implement, and manage Microsoft 365 solutions for the organization.
• Oversee the Microsoft 365 environment, maintaining optimal availability, reliability, and performance.
• Continuously monitor system health; review, analyze, and test system performance.
• Conduct annual refresh for hardware, including endpoint devices and network equipment.
• Provide regular updates, perform backups, and restore data as needed.
• Work with internal teams to enhance functionality and improve user experience.
• Facilitate onboarding and offboarding processes for new hires and leavers.
• Document system configurations, processes, and create IT user guides.
• Deliver high-level support, working with internal teams and external vendors to resolve both onsite and offsite issues (including vessel support).
• Travel internationally to support vessel IT systems when vendors are unable to resolve issues remotely.
• Serve as the IT procurement officer, managing vendor relationships with excellent vendor management skills.
• Track and manage billing and subscriptions for SaaS applications and Microsoft 365.
• Maintain an inventory of IT hardware and software assets.
• Perform daily, monthly, and annual IT operational checks.

Requirements:

• Minimum 1 year of experience managing and administering Microsoft 365 environments.
• Over 2 years of experience as L1 support in a mid- to large-sized enterprise.
• Strong skills in customer service, communication, and problem-solving.
• Able to work independently as well as collaboratively in a team.
• Familiarity with networking and firewall configurations is a plus, though not mandatory.

Job description

• Provide remote/onsite technical support and services for related software.
• Apply Problem Determination/Problem Source Identification (PD/PSI) techniques in diagnosing and resolving complex technical problems for clients/services teams.
• Collaborating with other worldwide support/development teams and organizations to ensure a timely, accurate and seamless solution.
• Assist on pre-sales related activities such as requirement gathering, preparation of SOW and creation of new offerings. The candidate will be required to implement and maintain the solution built.

Required technical skills:

• Experience in troubleshooting z/OS and related software
• Experience in providing routine z/OS system maintenance related tasks
• Experience to solution and implement z/OS related infrastructure:

- SMP/E

· RACF

· DFSMS

· z/OS version upgrade

· z/OS and storage related migration to new hardware

Additional/Optional technical skills:

- Parallel Sysplex

- MQ on z/OS

- DB2 on z/OS

- CICS

- Omegamon

- Storage related skills – DS8k, IBM VE, etc

Requirements:

• Bachelor's Degree in IT or equivalent.
• At least 10 years of experience in z/OS and related Software.
• Open for 24x7 Support model.
• Fluent in English, both written and communication.
• Possesses effective communication skills, with the ability to work as a team both in person and remotely and to build up relationships across various teams worldwide.
• Able to solve problems independently.
• Customer oriented.
• Technical writing skills.

The Technical Manager is responsible for all technical operational activities, managing the technical department as well as providing engineering & planning services for tender and support services to projects.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Overall responsible for all permanent and temporary works design and design optimization by managing the appointed consultant to ensure that project is delivered within budget
• Responsible for handling client and consultant, coordinate with consultants, client and authorities for design matters and submission.
• Oversee the shop drawings submission and issuance, planning and control delivery of design schedule, monitoring the progress
• Coordinate and support the construction and other departments within the project to fulfil design requirement
• Resolve all technical queries and submit/raise Request for Approval / Information (RFA/I) to concern parties to clarify any ambiguous design details
• Review technical specifications and proposals submitted by Consultants / Subcontractors / Suppliers and produce procurement specifications
• Adherence to safety practices in the work place

Value Add of Position

• Excellent client facing with strong people orientation ability to build and develop positive relations
• Possess strong skill in developing and delivering effective communication to different audiences
• Able to lead and inspire high performance, to ensure project plans are implemented on a timely, efficient and effective basis

Qualifications and Education Requirements

• Education: Degree in Civil Engineering from a recognised university endorsed by PE Board or qualification acceptable to the Commissioner of Building Control
• Experience: Minimum 8 years of engineering experience in delivering large scale projects

• Carry out site standing supervision and inspection of the works including any off-site fabrication and/or as instructed by the Consultant team so that works are constructed to required quality and accuracy.
• Monitor progress of the works on site and at any off-site fabrication facility and report delays immediately.
• Attend site meetings and resolve technical issues with Contractor.
• Update Consultants on Contractor's work progress on site and identify any works on critical path.
• Maintain proper and updated daily records of all works done, including records of tests, inspections, status of work, safety, site diary, materials, equipment on site, labour, day works, provisional quantities, etc.
• Verify reports and claims submitted by contractor.
• Record all variations as instructed or approved by the consultant team.
• Attend to contractor's queries and co-ordinate works of the contractor.
• Building inspection/ construction work experience is preferred

Job Description:

• Quotation and Tender Preparation: Prepare accurate and detailed quotations for clients, ensuring alignment with project specifications, costs, and timelines.
• Tender Submission: Prepare and submit tender documents for projects, ensuring all requirements are met and deadlines are adhered to.
• Cost Estimation: Analyze project details to estimate costs for materials, labor, and other resources, ensuring competitiveness and accuracy.
• Vendor and Supplier Coordination: Work with suppliers and subcontractors to gather necessary pricing and technical details for tenders.
• Technical Support: Provide technical assistance in reviewing and responding to project inquiries, ensuring the right solutions are proposed.
• Documentation and Record-Keeping: Maintain accurate records of quotations, tenders, and all related correspondence.
• Follow-up and Feedback: Follow up with clients post-submission to address any questions or revisions needed.

Key Responsibilities

• Responsible for all technical support related aspects at a specific customer: escalations, fleet performance, system installations, improvement programs and upgrades.
• Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment.
• Provides Alpha Site support to Engineering specifically related to installation, operation, calibration, service and /or testing of a new hardware, process or software design in house or on an engineering tool
• Provides Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes on a customer tool.
• Initiates and provides review of ECO's to ensure data supports fix and follow up with communication to the field.
• Generates and presents system performance data as required. This includes performance metrics such as MTBF, MTBI and Availability. Reporting will also include process data and I/W spending analysis.
• Supports GPS in the generation of documentation such as CENs and BKMs. Creates and reviews documentation covering technical improvements, system upgrades, and support plans. Presents at customer level. Ensures field implementation.

Requirements

• Prior hands-on experiences in Wafer Fabrication Semiconductor tools (CVD, PVD, Etch)
• Relevant education qualification in Engineering
• Ability to work with deadlines and with all levels of internal and external stakeholders including customers
• Ability to work in cleanroom work environment

Work Location

• Science Park II

• Position : Technical Support Engineer (Automation Products) – Up to $4,500 + AWS
• Location : West – Bukit Batok Crescent
• Working hours: Monday to Friday | 8.30am to 5.30pm
• Salary (commensurate with experience) : Up to Basic of $4,500 + Average Incentives of $1,000 + AWS + Variable Bonus + Transport Reimbursement/Allowance + Mobile Phone Allowance + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Industrial Automation

Main Responsibilities:

• Provide pre-sales support and post sales application and sales support by analyzing and recommending solutions to meet customer’s needs.
• Support technical requests/support, respond to customer queries and issues of our customers over telephone or email.
• Documentation and recording of all service, support and application activities
• Conduct product training and demonstration to customers
• Work closely with sales team to maintain existing customers’ relationship.
• Using product application knowledge to demonstrate to potential customers the usefulness of the product and how it may suit the customer better than competing products.
• Build up relationship with our product's principal and provide customers’ feedback to product's principal for service and/or products enhancements.
• Value-add to customers’ needs and strengthen relationships with them.

Requirements:

• Diploma/ Degree in Electronics / Electrical / Engineering/ Industrial/ Mechatronic/Mechanical
• No experience required/ Entry level candidates are welcome to apply
• Training on products will be provided
• Bilingual in English and Mandarin to communicate with colleagues who can only speak in mandarin

Email to: [email protected]

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***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Key Responsibilities:

Team Management:

• Lead and mentor the Field Application Engineering team to achieve technical excellence.
• Allocate resources effectively to meet customer and project needs.
• Monitor and evaluate team performance, providing feedback and support for professional growth.

Customer Support:

• Serve as the primary technical point of contact for key customers.
• Understand customer requirements and provide tailored technical solutions.
• Ensure timely resolution of technical issues and manage escalations.

Technical Expertise:

• Stay updated on industry trends, technologies, and competitor products.
• Provide guidance on product integration, testing, and optimization.
• Conduct technical training for internal teams and external stakeholders.

Collaboration:

• Work closely with sales, product, and engineering teams to align on customer needs and product development.
• Contribute to product roadmap discussions based on market feedback and technical insights.
• Documentation and Reporting:
• Maintain thorough records of customer interactions and technical solutions.
• Prepare regular reports on team activities, customer feedback, and project outcomes.

Qualifications:

• Bachelor's degree in Electronics, Electrical Engineering, Computer Science, or a related field.
• Minimum of 5 years of experience in field application engineering or technical support, with at least 2 years in a managerial role.
• Having knowledge of LoRa is an advantage.
• Strong understanding of LoRa technology, e.g., IoT systems, embedded systems.
• Excellent problem-solving, project management, and leadership skills.
• Outstanding communication and interpersonal abilities.

Preferred Skills:

• Experience working in IoT, automotive, etc.
• Familiarity with C. C++, Python and Java languages
• Ability to work in a fast-paced and dynamic environment.

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Job Posting: Technical Support Engineer (L2) - Network &/or System Trained

Location: Singapore, Ubi
Salary: SGD3,500 – SGD5,000

About the Role

Our client, a renowned IT Solutions company with a strong presence in Singapore and Malaysia, is seeking an experienced Technical Support Engineer (L2) to join their Singapore office in Ubi. This role requires expertise in network and/or system technologies to support their diverse client base and ensure seamless IT operations.

Key Responsibilities

• Deliver second-level technical support for network and/or system infrastructure.
• Diagnose and resolve advanced hardware, software, and networking issues.
• Configure, maintain, and optimize IT systems, servers, and networks.
• Collaborate with clients and internal teams to implement effective solutions.
• Monitor and manage network performance and troubleshoot performance bottlenecks.
• Document processes, solutions, and system configurations for knowledge sharing.
• Assist in IT projects, including infrastructure upgrades and deployments.
• Ensure timely escalation and resolution of critical issues while adhering to service-level agreements.

Qualifications & Requirements

The ideal candidate should have:

• A diploma or degree in Information Technology, Computer Science, or a related field.
• 2–3 years of relevant experience in network and/or system support roles.
• Proficiency in networking protocols, firewalls, VPNs, and server management.
• Experience with Windows/Linux servers, virtualization platforms, and network devices.
• Certification in CCNA, CompTIA Network+, or equivalent is highly desirable.
• Excellent problem-solving and analytical skills.
• Strong communication abilities with proficiency in Mandarin to liaise with Mandarin-speaking clients.
• A proactive mindset, capable of working independently and within a team.

Why Join This Team?

• Competitive salary with opportunities for career progression.
• Be part of an innovative and supportive IT environment.
• Exposure to a variety of challenging and impactful projects.

How to Apply:Interested candidates are invited to apply through the job portal.

All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Ivan Tan Wai Hong (EA Reg No: R2199004)

Director of Talent Acquisition and Relationships

"Empowering Progress, Inspiring Solutions"

Trific Solutions Pte Ltd (EA Licence Number: 23C1893)

7500A Beach Road #05-319, The Plaza Singapore 199591

Website / Facebook / TikTok / Linkedin / Telegram / Twitter (X)

Join our Telegram Channels for more job openings today,

https://t.me/TrificSolutionsHub

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers for their consideration.

Responsibilities

• Regional role for APAC
• As a SME (Subject Matter Expert), you will be responsible for driving key regional initiatives including; Regional Technical Support, Training, New Product Introduction, Repair Centre Support, and Improvement projects spanning the spectrum from operational efficiencies to new product implementation, to regulatory initiatives.
• Attain sufficient knowledge in the assigned product line through L3 support teams and product management to be able to work independently in conducting APAC wide FSE’s/Partner’s Technical training and sales product training.
• Be the liaison or key contact between regional technical support staff and the L3 Product Support in Glory Japan and GGS Spain. Drive critical product quality related issues and escalations, triage, facilitate bi-directional communication and the issue resolution to the local team, customers, partners, distributors, and dealers in the region.
• Plan coordinate and monitor the execution of all technical matters from product launch and through to support during product life cycle.
• Collect, analyse and develop root cause for product issues and share with L3 and regional technical and field support team for timely resolution.
• Support and coordinate new product launch activities, Demo and exhibitions as needed.
• Develop technical material as needed for distribution to partners and entities with APAC Region. Implement and assist in any related responsibilities assigned by the line manager.
• Monitor call rate and quality for key product in region wide and investigate/escalation as needed.
• Regular meeting with partner, entity and L3 to exchange information and update on going issues.
• Required to travel. Travel frequency subject to location within APAC - estimated 30% in a month.

Qualifications:

• Recognised technical qualification
• Current drivers licence

Experience

• Minimum 5 to 7 years’ experience in a technical support role handling complex technical issues
• Client facing and project management experience is strongly preferred

Skills and Attributes:

• Analytic with deep technical understanding to triage and root cause product quality and performance issues
• Experience in use of systems and tools such as TechServe, ClearQuest and reporting tools such as Power BI, QlikView
• Excellent communication (written and verbal) and interpersonal skills
• Tact and diplomacy in difficult and or awkward situations as well strong influencing skills is required.
• Actively develops a strong network of relationships across internal and external stakeholders to leverage the entire organization and drive execution
• Ability to work independently and set priorities to meet customer and organisational expectations
• Deeper skills for mechanical / electrical. Basic skills for Microsoft applications (Excel, Power Point, Outlook, etc), PC and networking.

Technical Support Chemist

• Salary: S$ 3,200 – 3,600
• Working Hours: 5 Days Monday to Friday: 8am to 5pm
• Location: Tuas, West Singapore (Company Transport / Transport Allowance $120 if candidate possess own transport)

Requirements

• Degree in Engineering or Chemistry
• At least 2 years relevant experience

Job scope

• To supervise and support the functions of incoming waste segregation including bulk waste and loose waste as well as weighbridge.
• To constantly monitor improve the department performance.
• To conduct periodic review of existing workflows and procedures, and make recommendations for improvements and executing the improvement plans.
• To supervise and ensure the effectiveness and smoothness of waste unloading, segregation and distribution.
• Daily and regular inspection of the plant processes and monitor the working area 5S and TPM activities, safety and discipline at works, machineries and equipment conditions.
• Ensure incoming waste streams being checked properly for suitable treatment processes and current safe work procedures are suitable for handling by operation staff.
• As the core coordinator, lead and monitor the communication flow among internal departments on incoming waste discrepancy and revise related SOPs accordingly.
• To evaluate and develop new treatment methods and handling procedures for new and unknown wastes, and review of operation costs and regular update to management.
• To implement and supervise correct EHS practices within the department.
• To work with resale for arrangement of recovered products to minimize the storage.
• To prepare and analyse daily and monthly operation records/reports (e.g., cost, productivity, quality, nonconformance, etc) on plant processing and maintenance.
• And follow up necessary corrective actions and monitor consistently to relevant department staffs to follow up closely.
• Regular briefing / training to be conducted to department staffs for safety handling of high flammable solvent, MSDS, PPE requirement and risk assessment before operations.
• To activate emergency response team of operation and maintenance staffs and response to any in house spill and fire incident if in case of emergency.
• To liaise with EHS department to ensure fellow dept staff are upkeep with method of handling and emergency equipment usages in terms of spills and fire incident and to conduct regular practice and drill exercises with different scenarios to workers so that they are well familiar in emergency to response in time.
• To ensure all fellow staffs are well trained according to OJT program and ensure they can follow up SOPs and work safely.

Secondary responsibilities

• To undertake any other tasks assigned by the Management from time to time.
• As an ISO committee member, to develop and implement documents for operation procedures, such as SOP, RA and MOC, SWP and participate in auditing the various departments as an Internal Auditor

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally.

What’s the role?

Bloomberg Technical Support is responsible for deploying and supporting Bloomberg’s variety of products and services. This high-profile role requires experience across general technical areas pertaining to hardware, software and networking, in addition to experience with coordinating the implementation of technology solutions.

The Technical Support team is seeking a qualified individual to provide leadership and direction to the team in Singapore. You will possess a strong customer focus, passion for leadership and high interest in technology. In addition, you have good attention to detail with excellent coaching and communication skills. You will work closely with a range of stakeholders to deliver access to the Bloomberg infrastructure while meeting our clients’ connectivity needs.

As a confident and well-organized communicator you will also be responsible for handling key accounts, regularly liaising with market data and technology personnel, as well as telecommunication providers, service vendors, and partner with a variety of internal stakeholders to ensure the highest quality of service to our customers.

You will work towards developing a collaborative team environment that fosters creativity and places a high value on providing quality customer service and technical support. Striving for excellence in both team productivity and customer happiness is at the heart of this position. You will be responsible for the hiring, on-boarding, evaluation and continued development of your team members.

We'll trust you to:

• Maintain quality relationships with your team on both a group and individual level
• Ensure that your team's performance is on track to meet departmental goals across multiple metric categories such as productivity and quality
• Provide tailored coaching that improves individual productivity and performance
• Empower your team to innovate and challenge traditional thinking on how to best tackle clients' technical issues
• Establish strong global & interdepartmental relationships and strategies to make valuable contributions to the business
• Build and drive strategies for your team that aligns with the department and business goals in the region
• Be involved in recruiting, hiring, and identifying candidates with potential to be successful at the role

You'll need to have:

• Minimum 3 years of working experience in technical support or a similar role that engages with internal or external clients in a technical capacity
• Minimum 1 year of experience in leadership, mentoring, coaching or training
• Business proficiency and fluency in Mandarin to support Chinese-speaking clients
• Excellent written and verbal communication skill in English
• Demonstrated people management, project management and change management skills
• Extraordinary level of customer service and a good understanding about our business
• Experience managing workflow or projects for our product and its technical area (software, connectivity, data, etc.)
• Strong stakeholder management skill, including networking and communication skills
• Experience working in a global, team-oriented, and collaborative environment
• Ability to quickly prioritize and take appropriate actions in handling escalated cases
• Strong interest in learning Bloomberg products and its technical concept and architecture
• Demonstrated continuous career growth within an organisation
• Bachelor’s degree or degree-equivalent qualifications

We'd love to see:

• Experience and knowledge of our product implementation workflow including the installation, relocation, and removal of new Terminals, routers, and circuits
• Experience and knowledge in troubleshooting client issues related to the Bloomberg software, hardware, SFTP, FIX and API products
• Experience and knowledge of PC hardware, operating systems and software suites
• Knowledge of networks with an understanding of but not limited to IP addressing, sub-netting, routing and Secure File Transfer Protocol

If this sounds like you:

Apply if you think we’re a good match. We’ll get in touch with you to let you know the next steps but in the meantime feel free to browse this: http://www.bloomberg.com/professional

Responsibilities:

• Perform servicing, troubleshooting, and repairs of equipments
• Provide technical support to the Sales team for applications and installations.
• Conduct on-site inspections, preventive maintenance, and draft service reports.
• Assist with equipment checks, goods receiving, and project site work as needed.

Requirements:

• Diploma in Mechanical/Electrical Engineering or relevant.
• At least 1 year experience in water treatment or similar industries.
• Able to work in a team

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to submit your application or send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Service Technician (Kitchen Equipment)

Working days: 5.5days

Working Hours: Mon-Fri 8am - 5pm, Sat 8am -12pm

Working Location: Hougang

Salary: Basic $2400 - $3000 + OT (When require)

Job Description:

• Install, service, and repair commercial kitchen equipment.
• Perform routine maintenance and inspections to ensure equipment operates efficiently and safely.
• Diagnose mechanical and electrical issues and implement effective solutions.
• Perform testing and inspection on finished goods for quality issues and perform corrective actions.
• Provide assistance and technical service requests to and by project clients.
• Other duties as assigned by management.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Provide pre-sales and post-sales technical support to customers. Assist in understanding product specifications, features, and applications.
• Engage with customers to understand their technical requirements and challenges. Offer solutions and recommendations based on the company's products or services.
• Provide training sessions for customers, sales teams, and distributors. Ensure that end-users have a clear understanding of product functionality.
• Investigate and resolve technical issues or challenges faced by customers. Collaborate with the engineering team to find solutions.
• Collaborate with internal teams, including sales, marketing, and engineering, to address customer needs and provide a seamless customer experience.
• Develop and maintain in-depth knowledge of the company's products, technologies, and industry trends.
• Create and update technical documentation, including manuals, application notes, and technical guides.
• Manage technical aspects of projects, ensuring successful implementation and customer satisfaction.
• Continue to provide support after product sales, ensuring ongoing customer satisfaction and addressing any additional needs.

Requirements:

• Degree/Diploma in Computer or Electrical or Electronic Engineering or equivalent
• Knowledge of programming in C,C++
• Knowledge of embedded electronics fundamentals
• knowledge of LoRaWAN and related IoT products.
• Passion for exploratory testing and test automation.
• Knowledge on Microsoft Office (Words, Excel & Powerpoint)

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

Location: Henderson Road

Working Hour: 5 Days work Week 9AM – 6PM

Salary: $4,500 - $5,000

Job Scope

• Be the primary technical contact for customers and in house repair jobs
• Assist customers in the repair and maintenance activities, but also with Providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• Be responsible for the collection of outstanding payments for the Customer Service department
• Maintain proper records of interaction with customers within the CRM tool
• Control offers and order confirmation as per applicable procedures

Requirements

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• With hands on experience on compressors, turbines and pumps mechanically
• Be willing to travel if needed.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279