Responsibilities:

• Provide technical support to customers regarding various technical issues.
• Serve as the first point of contact for customer inquiries and troubleshoot technical issues or product questions via phone, email, or chat
• Work closely with the sales and marketing teams to identify customer needs and provide suggestions for product improvements.
• Conduct product trainings for customers and internal teams to promote understanding andusage of the products.
• Ensure quality assurance standards are met by testing new software releases and updates.
• Track and manage inventory levels of digital products, ensuring adequate stock levels and timely deliveries to customers.
• Handle equipment checkout and return processes, including scheduling and coordinating repairs and maintenance as needed.
• Perform other ad hoc tasks

Requirements

• Diploma in Audio Engineeering or related discipline.
• 4 years+ experience in Loudspeaker System & Digital Mixing Console.
• Ability to provide technical support and excellent customer service skills.

Interested candidates who wish to apply for the advertised position, please click on the APPLY

button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that

we may collect, use or disclose your personal information for purpose in connection with the

services provided by us.

Our client is a Global MNC, one of the leading players in the Manufacturing sector. Due to business needs, they are now recruiting a Sales Admin to be part of their team for ongoing transformation projects. They are located in the Central – easily accessible.

Responsibilities:

1. Process Purchase Orders & Prepare invoices
2. Follow up on customers complaints and overdue payments
3. Perform data entry, filling, scanning
4. Providing after sales service

Requirements:

• Min Diploma in Business administration or Supply Chain
• Min 2 years of relevant experience in Sales Admin
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

The Technical Sales Engineer is responsible for supporting the sales staff in presenting technical presentations of our products as well as assisting on installations of our products in both a pre and post-sales support role

Responsibilities:

· Provide pre- and post-sales technical support to customers

· Technical support of field service engineers and customers when required

· Evaluating and establishing vision system performance specifications

· Manage customer specific projects & documents

Requirements:

· Degree / Diploma in engineering discipline with minimum 1 year experience

· Knowledge in field servicing and semiconductor industry

· Ability to troubleshoot electronics hardware system is an added advantage

· Prefer to have knowledge in Die Sorter or Wafer Sorter.

· Good Knowledge of PC hardware, OS and networking.

· Proficient in English, both written and verbal communication

· Proficient in Microsoft application

· Good analytical skill

• Act as the main point of contact and intermediary between the CEO and both internal and external stakeholders.
• Handle the CEO's calendar, arrange appointments, and facilitate meetings, including the compilation of meeting documents and presentations from relevant parties.
• Assist in the submission of commercial tenders and project bids.
• Aid in market research by creating and maintaining a market database, gathering, structuring, and analyzing business data.

Requirements:

• Diploma and above.
• At least 3 years of experience in secretarial duties.
• Proficient in business writing to craft reports and presentation slides for Senior Management and the Board.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Application Support Analyst

The ideal candidate should possess a strong background in IT support, excellent problem-solving skills, and a proactive attitude. The candidate should exhibit good verbal and writing communication skills for efficient and smooth interaction with other team members in both Singapore and Paris hubs. In addition, need to have interest in learning new technologies and software factory tools supported by the team such as data warehouse, AI, DevOps tools, etc.

The position requires autonomy and reliability in performing duties while maintaining good communication with the rest of the Global IT ecosystem as well as the ability to work on multiple projects concurrently.

Qualifications and Profile

• Education Bachelor or better – Computer Science or related field, coupe with relevant industry certification, will be advantage.
• This position requires a minimum of 2+ years of experience in supporting or developing application.

Main responsibilities:

• Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.
• Communication with end-users via phone, chat, email, and/or a support ticketing.
• Analyze and manage incidents/problems/requests coming from users.
• Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.
• Adressing the issue towards L3 application or infrastructure teams.
• Supervise and monitor daily and monthly jobs.
• Handle user request by working closely with project, infrastructure and production teams
• Process and issue daily, weekly and monthly reporting on data and tickets
• Able to work in shifting schedules (ASIA and EMEA)

Mandatory:

• Possesses strong analytical, logical and problem solving skills
• Technical background (basic/intermediate knowledge of databases, application servers and programming languages)
• Excellent communication skills in English, both written and verbal, with the ability to convey technical concepts to non-technical users.
• Possesses strong written and verbal communication skills in English.
• Strong perseverance, diligence towards attaining goals and effective time management
• Self-motivated, flexible and an excellent team player
• Understanding and respect of cultural diversity
• Ability to multi-task and work independently with minimal supervision
• Understand concepts of IT Production environment and deployment process

Nice to Have

• Experience working in the financial industry or a similarly regulated environment.
• Additional certification in ITIL, Cybersecurity
• Programming or scripting skills for automation purpose.

Other Professional Skills and Mind-set

• Strong communication (written, and verbal) in English is a must.
• Proactive style of working, organizational skills.
• Strong analytical and problem solving skills.
• Ability to multi-task and work independently with minimal supervision.
• Team player mindset.
• Understanding and respect of cultural diversity.

Company Reg No.: 201131609D | License No.: 11C4684 | Febrianto

• Support with the preparation of technical reports
• Make sure the technical drawings, manuals, plans, reports, certificates and documents are accurate and well maintained in a systematic database

Requirements:

• Diploma in Maritime or Engineering.
• At least 2 years of experience in oil trading industry
• Proficient in Microsoft office applications (Words and Excel)

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- Competitive salary structured towards helping employees grow with the company

- $2,800-$4,300/Month + CPF (inclusive of team incentives)

- Base starts from $2,500-$3,500/Month

- Attractive regular team incentives from $300-$800/Month

- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)

- Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- Competitive salary structured towards helping employees grow with the company

- $2,800-$4,300/Month + CPF (inclusive of team incentives)

- Base starts from $2,500-$3,500/Month

- Attractive regular team incentives from $300-$800/Month

- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)

- Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Job Requirements

· Good to have EUC Support, IT helpdesk /IT support experience desirable.

· General skills - Candidate to demonstrate a positive attitude, good customer service skills, resourceful, responsive, and pro-active. Pleasant personality

· Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.

· Support on desktops, notebooks, printers, scanners hardware components.

· Provide support for queries, escalation, problem determination, resolution, and MAC – move, add and change.

· Printer Maintenance.

· Take on and resolve complex calls or tasks the other engineers could not resolve.

Our client is currently a major player within the facilities management space. They've currently won a number of projects and are looking for skilled individuals to join them in Singapore as a Technical Executive.

Responsibilities

• Assist Building Manager in the daily operations.
• Supervise, plan and organize a team of on-site contractors in carrying out planned and ad-hoc maintenance works.
• Investigate, check and analyze reported breakdowns & faults to determine their cause for the prevention of future occurrences.
• Supervise upgrading projects, if required
• Carry out regular inspection to the facilities and systems and ensure their functionality and reliability.
• Communicate well in English (both spoken and written) and is expected to establish good working rapport with stakeholders.
• Ensure contractors carry out works in accordance with contract requirements, including evaluation of contractors’ performance and review of contract specifications.
• Follow up with term contractors on defects rectification after servicing work.

Job Requirements

• Diploma holder with minimum 3 years in Mechanical & Electrical and security system experience

Job details

• Working location : Central regions (Hougang, Chinatown)
• They will only be station to 1 permanent site.
• Working hours 8.30 to 6pm (Mon to Fri), Sat (To Standby, they will be activated if they are holding events, activities and if there are contingency plan)

If this sounds like an ideal role for you, click "APPLY" today. Alternatively, you can reach out directly to me at [email protected] for a confidential discussion.

CEI: R1982515 | License No: 19C9622

Responsibilities

• Provide customer service and administrative support to customers and the In-charge at showflats (project launches at different locations).
• Attend to customers and agents' enquiries at showflats.
• Process documentations pertaining to sales and purchase of properties.
• Check and verify details and records of buyers.
• Perform data entry of buyers' particulars using our in-house system.
• Handover to the In-Charge after completion of project launches.
• Perform general administrative duties such as data entry and filings.
• Perform any other ad hoc duties as and when assigned.

Requirements

• Diploma / ITE / GCE 'O' level.
• Working experience in the Administrative field.
• Candidates who have working experience in Customer Service from the hospitality industry such as aviation, hotel, retail, food and beverage will be considered favorably as the job role involves serving our customers at showflats.
• Proficient in MS Office applications (Word and Excel).
• Good interpersonal and communication skills.
• Must be able to work in a fast-paced environment.
• Must be willing and able to work on weekends and public holidays. *Note: There is overtime payment for such work arrangement.

Other Information

• Working Location : Showflats (various locations)
• 5-day work week (3 days on weekdays + 2 days on Saturday and Sunday)
• Working Hours: Different operating hours at showflats (must be prepared to work long hours when there are project launches / events at showflats)

Benefits

• Conducive work environment
• On-The-Job Training provided
• Great career progression
• Annual Leave up to 21 days, Additional 3 days of Festive Leave.
• Dress Code: Smart Casual
• Medical and insurance benefits
• Overseas staff outing
• Birthday Voucher ($50)

Interested candidates are invited to submit a comprehensive resume, stating the expected salary and date of availability via MyCareersFuture portal.

We regret that only shortlisted candidates will be notified.

Our team is actively searching for self-confident and highly motivated candidates to join our ranks. If you possess quick learning abilities and strong communication skills, you are a great match. This role provides flexibility in working hours, allowing you to carry out your responsibilities from the comfort of your home.

Your main tasks involve

• coordinating sales meetings with potential clients
• offering company updates to our existing clients, and managing administrative tasks alongside sales services.

Since this is a remote position, it necessitates self-sufficiency and discipline. The monthly salary range falls between $3,000 and $6,000. We require candidates to possess at least "A" Level, diploma, or degree qualifications.

Role: L3 Production Support

Duration : 12 Months ( renewable)

Location: Singapore

Client: A global leader Technology

Description:

Operational Resilience Engineering provides resilience measurement and monitoring for the firm’s Important Business Services, a priority for regulators globally, with key deadlines over the next few years. Future state vision for this function is to design for resilience as we launch engineering platforms and products, share availability of critical services publicly with our clients, reduce operational loss and support costs, and continuously demise unused systems.
Heightened focus on Operational Resilience is key to our strategic theme of enhancing Engineering risk management. The measurement and monitoring of operational resilience includes:

• Defining a consistent taxonomy for Business Services, associated functions and Engineering Services
• Enabling dependency mapping of those Services to the assets they rely on, including systems, people, processes, vendors and facilities
• Creating a scenario catalog with impact tolerances/error budgets, ensuring recovery plans are in place and automating regular testing
• Maintaining a Resilience Dashboard for users across the firm to define the above, and view resulting analytics

The tooling to enable this initiative is a joint-venture between Operational Resilience Engineering, Site Reliability Engineering, Operational Risk and Resilience Metrics, Enterprise Technology Operations and Risk Engineering.
The program involves architecting and building the tooling from scratch on cutting edge technology stack that is highly scalable and performant to support 4,000+ users firmwide.

The tooling is being built with the intent to be fully cloud native over the next few years, while starting in a hybrid mode using containerized deployments in view of time to market.

Given the regulatory nature of the program, all the data will be modelled in the firm’s strategic data platform (Alloy) and go through data governance sign offs.

Tooling will be built in tight alignment with site reliability principles to ensure a highly resilient architecture.

Our Client is a Singaporean multinational engineering and technology company.

Job Title: Front Desk Support (Ang Mo Kio), up to 2 years contract, $2000-$2600

Job Scope

- Conduct telemarketing and survey with customers

- Meet personal and company key performance indicators

- Provide quality customer service, and provide prompt follow-up with customers over phone/email

- Listen to customers' needs, seek to understand the root of their issues and the intent of their queries

- Resolve their queries efficiently, offer alternative solution and/or escalate issues promptly

- Submit regular reports to Team Lead and propose new ideas to improve performance

Requirements:

- GCE 'O' levels and above

- Prior experience with outbound calls and front desk management preferred

- Basic proficiency with Excel and Word

- Good verbal and written communication and interpersonal skills

- Able to project a pleasant disposition to customers over the phone

- Organised, self-motivated and resulted-oriented

- Good teamwork, sense of urgency and work well under pressure

Working Location: Ang Mo Kio

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Job Description:

• Understanding of Project Specifications, construction drawings and to ensure that all site activities comply with the regulations and client’s requirements
• Monitor site works to ensure the method statements and work procedure are strictly followed.
• Competent in carrying out supervision of structural works by identifying any non-conformity of contractor’s work site
• Ensure the Builder executes the work in accordance to Consultant’s instructions
• Check drawings for discrepancies and highlight to Consultant, suggesting possible solutions to prevent delays
• Conduct quality inspections and quality control of materials used for the project
• To ensure proper documentation of site inspection records, safety records and approved /as-built drawings
• Maintaining and updating site records on progress of work, housekeeping and preparing reports
• Verify the contractors’ progress payment, claim in terms of work done and materials/equipment delivered and stored on site
• Witness all the inspection, testing and commissioning sessions performed by the contractors to ensure compliance with designs and specifications
• Report to project QP / Project Consultants Team on quality and progress
• Period: 3 months
• Start from: March 2024

Requirement:

• Min Diploma in Civil Engineering or equivalent
• At least 4 years of relevant experience in supervision of residential buildings
• Resident Technical Officer Certificate accredited by IES / ACES
• Conversant in statutory code and requirements
• Good team player with strong interpersonal and communications skills essential

Please indicate project involved, expected salary and notice period required in CV.

We regret that only short-listed candidates will be notified.

Our client, a shipping company, is on a lookout for a Technical Superintendent (Offshore) to join their team based in their Singapore office!

Responsibilities:

• Technical operations and monitoring of assigned offshore vessels
• Carrying out routine vessel inspections and technical audits per company polices and requirements
• Ensuring the ship’s staff comply with management policies and establishes organization and control of maintenance and dry-docking of vessels
• Responsible for controlling assigned vessels technical budget etc.
• Arrange and coordinate with assigned vessels, class surveyors, auditors to arrange statutory & class surveys/annual DP trials, and compliance with international regulations, flag state, and company standards.
• Technical and Management reports including vessel performance scorecards, KPI’s and others as required by the clients.

Requirements:

• Degree in Naval Architecture or in a relevant discipline.
• Has previous experience managing OSV (AHTS, PSV etc.) and Subsea vessels is a must.
• Possessing a Marine Engineer Class 1, 2 would be an added advantage
• Good communication and people management skills
• Comfortable working in a fast-paced technical operations environment
• Analytical and highly proactive in technical troubleshooting and problem solving

• Location: Kaki Bukit (1 bus stop from Kaki Bukit MRT or 2 bus stops from Ubi MRT)
• Working Days/Hours: 5 Days | Mondays to Fridays | 8:30am to 5:30pm
• Salary (commensurate with experience): Up to $5,200 + AWS + Performance Bonus + Handphone/Car Allowance
• Duration: Permanent
• Industry: Electrical
• Career Advancement: Yes

Responsibilities:

• Provide solutions and technical level advices to customers
• Conduct product training and provide good technical support to customers
• Must be able to travel to meet clients/customers

Requirements:

• Must be willing to travel overseas once a month
• Minimum Diploma in Electrical Engineering or relevant
• Comprehensive knowledge of Electrical Assets and Electrical Industry and Regulation will be an added advantage
• Possess Class 3 Driving License is preferred

*** We do not require our candidates to pay any referral fees or be bound by any contracts. ***

Angela Ng

Consulting Manager (APAC)

License No: 17C8516

EA Personnel ID: R23112075

ICT Support Engineer (Onsite/Level1/2)

1. Installing and configuring computer hardware, software, systems, networks, printers and scanners

3. Responding in a timely manner to service issues and requests in token based or maintainers support based

4. Providing technical support across the company (onsite or remote)

5. Troubleshooting Level-1 cases and escalate if needed

6. Lias with vendors for maintainer service

7. Other ad hoc duties assigned

8. Onsite Deploy Network / System Projects

Professional Skills required:

1. Microsoft AD / Exchange - managing AD users / Exchange mailbox

2. EXSI VMware / VCenter - installation and configuration

3. Microsoft Office / Outlook

4. Anydesk / Teamviewer / Windows RDP remote support

5. Network Knowledge, Eg. IP Addressing, VLAN, WIFI SSID

6. Mandarin (need to liaise with our Mandarin partner) & English Spoken, English Written.

7. Certificate such as CCIE/CCNP/CCNA/HCIE/HCIP/HCIA, One of them is a must.

Job Highlights:

• One of the FMCG Sales & Distribution Company in Singapore
• Basic up to $3300 + AWS + VB
• Monday to Friday
• Can choose your preferred working hours:

1. 8am-5.15pm
2. 8.30am-5.45pm
3. 9am-6.15pm

• Office within walking distance from Tai Seng MRT
• Logistics distribution company

Job Responsibilities:

• Utilize a variety of communication channels, including emails, phone calls, and other mediums, to effectively address client concerns and resolve issues.
• Respond promptly to sales inquiries from customers, collaborating closely with the operational team to facilitate order delivery.
• Ensure adequate stock levels are maintained to meet customer demand.
• Engage in negotiations and finalize deals, while also managing customer feedback.
• Lead operational support for sales by following up with new customers for required information and documentation.
• Oversee day-to-day operational aspects of order fulfillment and customer service.
• Process customer orders, including providing price quotations, conducting stock checks, issuing Proforma invoices, and confirming shipment schedules.
• Act as the primary point of contact for customers regarding product pricing and stock availability.
• Coordinate with the Logistics and Accounting departments to ensure smooth order shipments.
• Prepare necessary documents such as Purchase Orders, Pick Lists, Invoices, and inventory checklists.
• Generate daily, weekly, and monthly sales reports.
• Stay updated on product information, pricing changes, and distribute sales materials to distributors as necessary.

Job Requirements:

• Minimum GCE ‘O’ Level or other professional relevant discipline with at least 2 years of basic accounting experience
• High degree of accuracy, attention to detail
• Good time management with strong organizational and problem-solving skills
• Strong in MS Office especially EXCEL and WORDS
• Able to work under pressure in a fast fast-paced and multi-task environment

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Toh Qiu Wei | EA Personnel No.: R23116260

Roles & Responsibilities:

• Processing of incoming job documents
• Data entry in SAP and Naval Enterprise System or N(ES)
• Creation and updating of monthly reports as necessary
• Ad-hoc financial reports as and when required
• Monthly job closing and generating of billing advices in SAP
• Filing of completed job documents for audits
• Attend to walk-in and telephone enquires in a professional manner
• Follow up with customer on service request
• Work closely with the operation team in daily service arrangement
• Assist operation in daily activity

Requirement

• Experience in Finance/Accounting/SAP
• Prior experience and knowledge of Naval Enterprise System or N(ES)
• skilled in Mirosoft Excel and manipulation of Excel database
• Able to create and submit reports using Mirosoft Office
• Have good knowledge of SAP usage & data entry
• Attention to details, strong communication skill, service minded and can carry out job independently

We welcome fresh graduates to apply, as training will be provided!

Representative Management

• Administer onboarding/offboarding of representative.
• Update of representative particulars or contact details.
• Conduct induction training for newly appointed representative on submission administrative process.

Correspondence Handling

• Handle emails coming through the department mailboxes and assign to team members in-charge of respective subject matter.
• Co-ordinate with respective stakeholders and team members to implement changes that affect operation process due to request from provider/ changes in providers’ handlings.
• Disseminate announcement from product providers to keep representatives informed on product/process update.
• Proper house-keeping of all archived emails for department.
• Ensure meeting of service level for all correspondences handled for all team members.

Service Quality

• Attend to general queries from field representatives, product providers or inter-department relating to submission process/policy/account matters.
• Handle escalated complex enquiries from representatives including Not-In-Good-Order (NIGO) or reject submissions. Work closely with Compliance on escalated cases to derive decision.

Sales Submission

• Support pre/post sales applications from representatives for submission to product providers.
• Meeting of KPIs – accuracy, quality output and service levels.
• Adherence to regulatory and internal guidelines for processing functions.

Systems & Others

• Prepare management or regulatory reports.
• Ensure Standing Operating Procedure (SOP) are up-to-date.
• Attend to ad-hoc audit requests.
• Work on enhancement for new system and perform User Acceptance Testing (UAT) for changes implemented and issue logs raised.
• Work closely with cross-functional teams for processing functions with interdependencies.
• Identify interdependencies when analyzing issues and proactive to propose resolution.
• Perform ad-hoc tasks as and when assigned.

Qualifications:

• Diploma in Business Administration or equivalent.
• Minimum 2-3 years preferably in banking/financial industry. Candidates with more experience will be considered for a senior role.
• Possess good knowledge in financial products (such as insurance and investment).
• Proficient in Microsoft Office applications.

Other competencies and traits:

• Pro-active, self-motivated and ability to work independently in a fast pace environment.
• Possess good leadership skills and ability to handle and work with different levels within/outside the organization.
• Display mature and professional disposition.
• Exhibit good interpersonal skills and good team player.
• Meticulous and possess keen eye for details.
• Ability to multi-tasks and take ownership of assigned tasks.
• Display mature and professional disposition.
• Good communication, time management and organizational skills.
• Compliance with company and regulatory guidelines.
• Self disciplined and motivated in a flexible hybrid work environment.

Permanent, 5 days, Kallang

Our client

Security solution and security system company (hardware software, manpower)

Year in business

25 years

Geographical exposure

Global

Product:

Integrated security management, Managed Services, Unified Security systems, 24hr Monitoring Center, robotics, video management solutions, identity management, VMS, Access Control, Situation Awareness, Corporate Security, Cybersecurity, Government Security, Public Security, School Security, Facility Security, Command Centers, Alarms Monitoring, Enterprise Security, Retail Security, Artificial Intelligence, Analytics, Managed Security, Smart city, IOT, and Monitoring

Job scope

· To lead a team of maintenance and service team members

· To allocate work load and manpower

· To manage client’s expectations for optimal results and foster relationship and Familiar with service deliveries standard

· Be responsible for operationally managing multiple aspects of the team.

· Hands on technical know how

Requirements:

· Min diploma in Electrical/Electronic Engineering

· 3 years working experience in security system/ extra low voltage system

· proficiency of security system configuration, application programming and integration with multiple brands.

· Technology savvy (hardware & software)

· Track record of Integrating of Security Management Systems, CCTV systems

· Track record of leading a maintenance and service team.

Work location :Redhill

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

As a Cegid Support Specialist in APAC, you will be required to assist our clients in the field of Retail and Luxury, on assistance to Project Ownership, management of functional evolution projects and Application Maintenance. You will intervene in particular Point of Sales Solution (POS), in full development of the growth of connected digital business. Beyond the historical features of these solutions - the functions of sales management, inventory management and collection in-store - they evolve to integrate for example:

• Digitalization of the point of sale (clientele, cataloguing)
• Omnichannel sales experiences (e-reservation, click & collect etc.)
• Unified stock management
• Loyalty management

Role Description

• Participate in APAC POS projects, roll-outs including localizations and support.
• Participate in the collection and analysis of the business needs of different stakeholders, write the functional and technical specifications, realize the configuration of the solution, participate in the test strategy, write and carry out the functional tests.
• Participate in functional and technical support by qualifying tickets and issues from the customers or L1/L2 support team, by finding root cause and solutions or workaround.
• Functional enhancements Projects (for example, the implementation of mobile applications, omnichannel services, regulatory evolutions, integration with other applications).
• Preventive maintenance of the solution: Participate in the deployment of new versions, in coherence with the functional roadmap of the editor and the constraints of the client
• Change management: set up, realize and animate training plans, provide assistance to users
• Level 2.5 expertise: support complex anomalies, qualify, analyze and diagnose the problem, propose workarounds and implement the corrective action plan
• Support Customer or L1/L2 team to enrich the existing procedure, process and SOP documents.

Profile

• Minimum Diploma or Bachelors in Information Technology , Computer Science/and Engineering
• Minimum 9-11 years of experience in Cegid Development, Support and Manintenance, in the world of retail / luxury, and point of sale management solutions (Cegid, Retail Pro, Ivend, …).
• Minimum of 8 years experience in project roll-outs in Asia including several financial localization knowledge.
• Technical knowledge in databases (Oracle, SQL, PL / SQL), and in the field of ERP is mandatory
• Motivated, with good interpersonal and editorial skills, you are recognized for your rigor, your analytical capacity and your strength of proposal.
• Good command over English and Mandarin.
• Open to travelling to Europe and South East Asia.

As a lead System Support Engineer you will play a critical role in guaranteeing the operational efficiency, stability and availability of intricate application systems. Beyond individual contributions, you will lead the team to achieve operational success while enhancing proficiency in incident management and DevOps. You will engage directly with clients, bringing a client-facing perspective to problem-solving. A strategic viewpoint will play a key role in formulating and delivering inventive solutions that leave a lasting impact on both the team and our clients.

Job responsibilities

• You will understand complex application systems and find your way through them to debug a business impacting issue
• You will use your skills in incident management processes and tools, application monitoring metrics and tooling to generate reports and take corrective actions
• You will leverage your knowledge regarding different logging techniques (various levels) and use them for alerting, monitoring and identifying the root cause of incidents
• You will follow standards and best practices to bring operational efficiencies, stability and availability of the system
• You will lead the planning and execution of system upgrades, migrations and maintenance activities, minimizing downtime and disruption to operations
• You will use continuous delivery practices to evolve and support high-quality software, and bring value to end customers as early as possible while working in collaborative, value-driven teams to build innovative customer experiences for our clients
• You will efficiently use DevOps tools and practices to deploy and run software
• You will act as a mentor for less-experienced peers through both your technical knowledge and leadership skills
• You will apply the latest technology thinking from our Technology Radar to solve client problems

Job qualifications

Technical skills

• You have experience working in languages such as Java or .Net and a good understanding of a scripting language such as Python or Powershell
• You have a good understanding of cloud platforms such as AWS, Azure or GCP
• You have experience working with application monitoring tools such as DataDog, Prometheus or Grafana, understand the different metrics that go with it and are able to generate reports and take corrective actions
• You have experience working with a relational or non-relational database
• You have experience working with CI/CD tools like Jenkins, Github, Actions, Buildkite or Azure pipelines
• You must possess strong debugging and triaging skills to troubleshoot code effectively
• You have the ability to ensure that the deliverables, namely bug fixes and enhancements to the existing codebase, are high-quality and well-tested
• You can conduct system performance analysis, identify bottlenecks and implement optimization strategies to enhance system efficiency
• You can do predictive analysis and come up with proactive identification of issues working with development teams
• You have a high-level understanding of various architectures such as monolithic, N-tier, layered, microservices and serverless

Professional skills

• You enjoy influencing others and always advocate for technical excellence while being open to change, when needed
• You have good communication and articulation skills
• You have a presence in the external tech community and willingly share your expertise with others via speaking engagements, contributions to open source, blogs and more
• You are resilient in ambiguous situations and can approach challenges from multiple perspectives
• You can influence clients as, and when, required on various processes including incident management, support levels, scope of work, etc. and are able to communicate with detail to justify such changes
• You advocate for and implement cloud best practices in the areas of resource optimization, monitoring and alerting
• You advocate for security best practices and implementation of the same
• You are comfortable with Agile methods, such as Scrum or Kanban
• You are willing to be part of a rotation- and need-based 24x7 available team and are able to handle multiple engagements

Other things to know

Learning & Development

There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

About Thoughtworks

Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 30+ years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world.

Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary.

Accounts Assistant | Finance Support | Ubi

Working days: Mon-Fri 8.30am - 5.30pm
Salary: S$2,000 to S$2,500
Location: Ubi Avenue

Job Responsibilities:

• Keying daily and monthly reports
• Maintain proper filing and documentation or records
• Retrieve and send credit notes and SOA
• Issuance of cheques
• Involved in cashflow calculation and preparation
• Assist in coordinating and liaising with external parties like auditors
• Consolidating for financial reporting, consisting of China and Taiwan subsidiaries
• Assisting with administrative support

Job Requirements:

• At least a Higher Nitec in Accounting/Finance or related fields
• Preferably with 1 year of relevant experience in accounting software

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant