The successful candidate would be required to:-

(1) Crewing Matters

• Oversee the timely application, renewal, and cancellation of certificates and documents for new and existing vessels, ensuring compliance with regulatory requirements
• Liaise with relevant authorities and institutions to facilitate inspection and documentation preparation for vessel licenses and certifications
• Coordinate with Fleet Operations team to facilitate crew certification renewals and ensure proper documentation upkeep
• Provide administrative support for vessel sales and charter agreements, including documentation preparation and coordination with business partners
• Ensure prompt preparation of vessels and crew for Outside Port Limit (OPL) jobs, including immigration clearance and departure/arrival applications
• Offer basic IT support and troubleshooting assistance for crew
• Perform any other ad-hoc duties as assigned

(2) Publicity and Staff Engagement

• Collaborate with cross-functional teams to plan and execute Fleet-wide initiatives aimed at fostering internal and external stakeholder engagement
• Coordinate staff communications, cohesion activities, events, and ceremonies to promote a positive organisational culture
• Develop creative publicity and communications strategies to showcase staff achievements, new initiatives, and projects across various media platforms

The successful candidate shall preferably possess:-

• A degree in Business, Business Administration, Maritime Business, Logistics or Supply Chain
• Minimum 2 years of working experience in the maritime and/or logistics industry
• Strong communication and interpersonal skills, and ability to engage with stakeholders at all levels
• Excellent critical thinking and numeracy skills, coupled with meticulous attention to detail
• Proficiency in the Microsoft Office suite of applications

• Diploma
• Customer Support / Fulfilment / Order Processing / Sales Support / Document Processing
• IMMD / Short Notice
• Alexandra Technopark

Job Scope:

• Provide customer service and admin operational support
• Serve as the main point of contact for external corporate customers and internal stakeholders
• Provide support on daily operations including registration / de-registration of corporate vehicles, follow up on renewal cases and credit card expiry date, blacklisting requests, tracking of refunds, etc
• Manage incoming phone calls and identify customers' needs to achieve satisfaction
• Build sustainable relationships and trust with corporate customer accounts
• Manage and address any corporate customer complaints or issue with product / service
• Work closely with stakeholders, to ensure the request from corporate customers are managed and delivered on time
• Generate reports
• Follow up on bad debt collection from corporate customers
• Any other duties as assigned

Requirements:

• Possess minimum a Diploma
• Minimum 2 years of customer support / fulfilment / order processing / sales support / document processing experience
• Excellent verbal and written communication
• Ability to build and sustain rapport with corporates customer and stakeholders
• Capability to identify and resolve issues promptly
• Attention to detail in handling documents and data entry
• Flexibility to adapt to changing priorities and handle unexpected situations

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support III in the Corporate and Investment Banking (CIB) Technology team, specifically within the Payments Technology division, you will be responsible for maintaining the operational stability, availability, and performance of our production application flows. Your role will involve troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems. You will also be instrumental in fostering a culture of continuous improvement, ultimately leading to a seamless user experience.

Job responsibilities

• Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm

• Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability

• Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools

• Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders

• Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure

Required qualifications, capabilities, and skills

• Bachelor's Degree in Computer Science or equivalent

• Formal training or certification on software engineering concepts and 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services

• Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud

• Experience in observability and monitoring tools and techniques

• Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework

• Possess technical skillset in Unix / Linux technologies, Shell scripting, PowerShell, Python, Oracle / SQL, Cassandra, monitoring, telemetry/ Observability tools (ITRS Geneos/ Grafana/ Datadog/ Dynatrace) and messaging frameworks (Kafka, MQ)

Preferred qualifications, capabilities, and skills

• Experience with one or more general purpose programming languages and/or automation scripting

• Possess good working understanding of public cloud with AWS Certification as a plus.

• Experience working in banking and payment domain: High and low value payment, SWIFT, Real time payment, collection, cheque clearing, tax payment, partner bank system

• Collaborate well and possess the ability to foster relationships effectively with diverse groups across geographies

• Ability to multi-task, handling complex requirements and is adaptable

Note: This is a shift role, including regular weekend rotations.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=5c0c6e54534733fb4e9af2a50e801a6b

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At SCIEX, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As part of SCIEX, you will help to influence life changing research and outcomes, while accelerating your potential. For more than 50 years, we have been empowering our customers to solve the most impactful analytical challenges in quantitation and characterization through ground-breaking innovation and outstanding reliability and support. You will be part of a winning team, enabled by DBS, that is passionate about helping life science experts around the world get to answers they can trust.

Learn about the Danaher Business System which makes everything possible.

The Assistant Engineer, Production Process Support is responsible for running engineering evaluations, collecting and compiling of data with simple analysis, and part measurements. The incumbent will also manage change order (CO) activities as well as non-conformance part movements.

This position reports to the Production Process Support Manager and is part of the Manufacturing Engineering department located in Singapore and will be an on-site role.

In this role, you will have the opportunity to:

• Assist in running engineering evaluations
• Perform basic statistical analysis
• Understand and apply the process flow of non-conformance material and product change action

The essential requirements of the job include:

• Diploma/NITEC in Mechanical Engineering
• Relevant experience in lean manufacturing

SCIEX, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives.

Responsibilities:

• Provide end-user support, ensuring smooth operations and addressing user concerns.
• Assist in operating system migrations and related support activities.
• Perform troubleshooting and diagnostics for hardware and software issues.
• Resolve issues related to the supported end-user equipment and software.
• Install necessary software and applications on devices.
• Maintain accurate and timely documentation using the IT Service Management tool.
• Ensure timely resolution of incidents, adhering to SLA requirements.
• Adjust application settings to meet specific environment needs.
• Relocate computer devices and peripherals as required.
• Set up application profiles for end users.
• Provide proactive updates and follow-ups to end users.
• Guide end users on necessary tasks and procedures.
• Perform other ad-hoc tasks as assigned

Requirement:

• Diploma or equivalent professional education in Information Technology or related
• At least 1 years of related working experience

To apply, please visit www.gmprecruit.com and search for Job Reference:24786

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Are you a detail-oriented individual with a knack for organization and a passion for supporting a thriving team?

We are looking for a Corporate Admin Support to join our vibrant and fast-paced environment. This role is perfect for someone who loves to keep things running smoothly and enjoys being the backbone of a successful team.

Responsibilities

• Assist in managing the end-to-end new hire induction experience
• Scheduling and coordinating meetings, and preparing minutes that capture all the important details.
• Track and monitor key tasks and top talent
• Support performance management implementation
• Consolidate monthly reports and track data
• Upkeep organizational charts and appointments
• Take on ad hoc duties with enthusiasm and a can-do attitude, always ready to lend a helping hand.

Requirement :

• A minimum of Diploma or equivalent, with a strong foundation in administrative tasks.
• Proficiency in Microsoft Office Tools, especially MS Excel and power point a must , to handle data and create reports with ease.
• A team player with excellent communication skills, capable of interacting with people at all levels and building strong working relationships.

Why You'll Love Working With Us:

• Be part of a supportive and collaborative team that values your contributions and encourages your growth.
• Enjoy a dynamic work environment where no two days are the same, and there's always something new to learn.
• Take pride in knowing that your work directly supports the success of our team and organization.

• Diploma
• Customer Support / Fulfilment / Order Processing / Sales Support / Document Processing
• IMMD / Short Notice
• Alexandra Technopark

Job Scope:

• Provide customer service and admin operational support
• Serve as the main point of contact for external corporate customers and internal stakeholder
• Provide support on daily operations including registration / de-registration of corporate vehicles, follow up on renewal cases and credit card expiry date, blacklisting requests, tracking of refunds, etc
• Manage incoming phone calls and identify customers' needs to achieve satisfaction
• Build sustainable relationships and trust with corporate customer accounts
• Manage and address any corporate customer complaints or issue with product / service
• Work closely with stakeholders, to ensure the request from corporate customers are managed and delivered on time
• Generate reports
• Follow up on bad debt collection from corporate customers
• Any other duties as assigned

Requirements:

• Possess minimum a Diploma
• Minimum 2 years of customer support / fulfilment / order processing / sales support / document processing experience
• Excellent verbal and written communication
• Ability to build and sustain rapport with corporates customer and stakeholders
• Capability to identify and resolve issues promptly
• Attention to detail in handling documents and data entry
• Flexibility to adapt to changing priorities and handle unexpected situations

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Job Responsibilities:

• To attend to all sales inquiries, RFP/ITQ and tenders in a prompt and timely manner, within 24- 48 hours.

• Prospect and qualify new leads through various channels, such as inbound calls, cold calling, whatapps, email marketing, online inquiries, Philippines contact center.

• Contacting prospects and partners through various channels – reaching out on WhatsApp, telephone and/or emails.

• Gather critical information to prepare Sales Managers for the demos/meeting

• Deliver compelling sales pitch and proposals that highlight the value of our products or services.

• Execute lead allocation to best-fit sales manager to increase closing rate.

• Scheduling sales meetings and web demos – perform follow-ups for missed appointments and rescheduling of appointments.

• Execute and assist Sales Managers in effective sales strategies to convert leads into paying customers.

• Monitoring sales cycle for sales managers by promptly replying to sales inquiries, perform multiple follow-ups, expediate closing deals and chasing payments.

• Build and maintain strong relationships with prospects and existing clients to ensure satisfaction and retention.

• Collaborate with other departments, such as marketing, sales, partnership and support to ensure a seamless customer experience.

• Support all sales and marketing initiatives, including ad-hoc roadshows/events

• Collaborate with PHP call center in acquiring quality leads for web demos.

• Prepare and deliver lead allocation reports and presentations.

• Consistently update Hubspot, ensuring data integrity.

Job Qualification/Requirements:

• Diploma/Advanced Diploma/Degree in any field

• A minimum of 1-2 years of experience in a B2B environment, especially within the service and consulting industry

• Knowledge in HR solution system or HR function would be at advantage.

• Ability to provide good customer service.

• Strong communication skills and a pleasant personality.

• Ability to adapt to changes and evolving business needs.

• Able to work independently in a fast-paced environment and display abilities as a good team player.

• CRM (Hubspot) and automation tools familiarity is a plus.

• Interest in sales

• This position would require communicating with Chinese speaking client

Mon to Fri 9am to 6pm

Highlights

• 5 days + AWS + VB
• Tender
• Client visit
• Bedok

Responsibilities

• Achieve sales objectives within product range or assigned districts.
• Pursue sales leads, conclude orders, and initiate internal sales process and logistics.
• Provide technical solutions to Consultants prior to tender calling
• Understanding of local Codes for Vertical Transportation System
• Attend tender interviews
• For secured contracts, to attend project meetings as & when required
• Handle variation orders
• Money collection
• Visits to customers

Requirement

• Min diploma/ degree

HOW TO APPLY:

Interested applicants, please email to “[email protected]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Pierre Chung Yih Shern
EA Personnel Reg No: R22111092

Job Description

• Industry/ Organization Type: Engineering (Valves & Piping)
• Position Title: Sales Operations
• Working Location: Ubi (near MRT)
• Working Hours: 5 days (Mon - Fri, 9am - 6pm)
• Salary Package: Basic Salary + AWS + VB
• Duration: Permanent

Key Responsibilities

• Assist the Sales & Business Development Department, focusing on the Building Services business unit to boost sales and enhance company profitability.
• Preparing documents such as quotes, meeting notes, project inventories, and sales reports.
• Identifying sales leads through platforms like LinkedIn, BCI, etc.
• Conduct market research to pinpoint opportunities and trends.
• Coordinating and negotiating to secure the best prices from suppliers for product procurement.
• Ensure timely customer payments and support core business processes as needed.
• Effectively communicate all information gathered or created to your direct supervisor and management.
• Other tasks assigned by the Superior and Management.

APPLY NOW!!!

• Excellent communication skills and the ability to build good interpersonal relationships.
• Ability to work under pressure and meet tight deadlines.
• Organized with the capability to multitask and maintain focus.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71680 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

• To advise and support on customer's hardware issues / requirement (Upgrade of Ram etc.)
• Handle customer compliments / complains, crisis prevention, problem solving
• Manage projects from end to end
• To analyze existing processes and suggest improvement plans to increase productivity / cost-effectiveness

Job Requirements

• Diploma / Nitec in IT, Computer, Electronics, Electrical, Mechanical Engineering or related field
• Minimum 2 years experience in IT Hardware
• Hardworking , positive attitude
• 5 days work (8.30am to 6pm) at Depot Close
• Salary $2800 - $3500

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

· Responsible for project management, On-Premise Network Management, Cloud Deployment, implementation, testing, support, maintenance of Cloud Hosting Environment and support of the Application developed by the company

· Provide support, act as liaison/ consultant for Deployment of SaaS solution on the Cloud Environment.

· Provide support for SaaS solutions on the Cloud Environment offered by the Company.

· Responsible for testing out different tools used for Code Scanning, Vulnerability assessment and penetration testing on our environment.

· Support team members in the continuous effort to enhance and upgrade existing Hosting environment to support changes in the technology and business environment.

· Provide good service and timely response to the needs of external customers and within the office

Responsibilities:

• Administer infrastructure systems and applications, network devices,desktop, mobile etc
• Ensure systems are backup, recovery plans and disaster recovery plans and patches are carried out
• Liaise with external vendors to ensure Service Level Agreements are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN
• Source for products/solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Requirements:

• Diploma/Degree in Computer Science, Information Technology
• Proficient in enterprise networking including WAN, LAN, and VPN optimization implementation
• Experience in Microsoft Server 2012 and later, Microsoft 365, and Google Suite products
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Able to converse in English and Mandarin due to the need to liaise with overseas counterparts

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

Responsibilities

• Provide support requirements at customer’s site, including installation, repair, servicing, liaising, and maintenance of solutions in accordance with the manufacturer’s specifications to ensure customer satisfaction and service operation are achieved.

• Conduct installations based on customer’s requirements and company specifications, from site inspections through to final sign-off and acceptance.

• Diagnose and perform repairs on equipment and solutions, ensuring that relevant updates and patches are applied accordingly on-site or through remote diagnostic procedures at customer’s sites.

• Initiate escalation procedures and follow up on all open requests for allocated sites to ensure customer satisfaction.

• Manage and maintain daily operations of IT services, including the installation, configuration, and set-up of all new computer equipment.

• Establish and maintain office network accessibility and troubleshooting.

Requirements

• Degree/Diploma in Engineering/Computer Science/IT.

• Minimum of 2 years’ experience in a technical service role.

• Ability to analyze, diagnose, and resolve account service issues.

• Possess IT skills in MS Windows, desktop hardware, and network environments.

• Strong organizational and interpersonal skills, with a customer-oriented mindset.

• Effective verbal and written communication skills.

• Independent and results-oriented.

Licence no: 12C6060

Front-End - DotNet, MVC

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Roles & Responsibilities

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Customer Service & Sales Support Executive
• Working Location: BEACH ROAD
• Working Hours: 5 Days, Mon - Fri (9am – 6pm) And alternate saturday 9am to 1 pm
• Duration: Permanent

Key Responsibilities

• Provide sales support for customers.
• Manage daily air and ocean freight requests (import/export)
• Address inquiries for key accounts from diverse industries background.
• Respond to international requests and provide quotations as needed.
• Support the General Manager and Operations in overseeing customer service and sales assistance.

APPLY NOW!!!

• Min 1 years of experience in handling Airfreight and/ or Ocean freight.
• Proficient in both written and spoken Mandarin language, to communicate with Mandarin speaking customers.
• Excellent knowledge of logistics, including import, export, and cross-trade.
• Good communication and teamwork abilities.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to m[email protected] / whatapps 92952180

(Location - Near Bishan MRT)

Basic + AWS + VB

MNC

JOB RESPONSIBILITIES:

• Build strong relationships with and maintain good communication with Customer
• Run and confirm inventory allocations daily, managing inventory communications between customer and Warehouse staff, while assisting the warehouse team with inventory allocations in the WMS.
• Ensure paperwork is correct, matches the Warehouse Management System (WMS) and maintain organized records of shipping and receiving documents.
• Update the WMS daily to reflect all warehouse activities.
• Assist Warehouse Manager and warehouse team with inventory reports and assignments.
• Invoicing to customer
• Provide additional support as needed.

Requirements:

• Must be able to communicate/write in English to liaise with internal & external stakeholders
• 1-2 years experience in Customer Service or Admin
• Short notice period / immediate preferred

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Director Assistant and Administrative Support

1. Administrative Support: Manage schedules, appointments, and travel arrangements for the management team.
2. Communication: Handle correspondence, emails, and phone calls on behalf of the management.
3. Confidentiality: Maintain strict confidentiality of all sensitive matters related to business operations.
4. Task Management: Assist in personal and professional tasks, including event planning, project coordination, and handling ad-hoc requests.
5. Product Knowledge: Stay informed and updated on the latest bicycle models, accessories, and trends to provide valuable insights and recommendations.

If you are interested to join us, you are welcome to submit your resume via WhatsApp at +65 8182 7692. Thank you! =)

We are seeking a proactive and detail-oriented individual to join our team as a Merchant Operations and Support Executive. In this role, you will play a crucial part in ensuring smooth onboarding and compliance for our merchants while supporting the sales team.

Key Responsibilities:

• Collaborate with Sales Managers to assist merchants in gathering and completing required documentation for onboarding and compliance purposes.
• Review and verify all submitted merchant documents to ensure accuracy and compliance with internal policies and regulatory requirements before submission to the Compliance Department.
• Act as the main point of contact for merchants regarding documentation-related queries and provide guidance as needed.
• Work closely with internal teams, including Compliance and Finance, to ensure a seamless onboarding experience for merchants.
• Maintain and update merchant records and documentation in accordance with company policies.
• Support the resolution of any documentation discrepancies or issues in a timely manner.
• Assist in preparing merchant-related reports and operational updates.
• Provide administrative support for merchant operations, including invoicing and tracking key milestones.

Requirements:

• Strong attention to detail and a meticulous approach to reviewing documents.
• Excellent communication skills to liaise effectively with merchants and internal teams.
• Ability to work collaboratively with Sales Managers and other departments.
• Prior experience in operations, documentation management, or customer support is an advantage.
• Familiarity with compliance requirements in the financial or payment services industry is a plus.
• A proactive mindset with strong organizational and problem-solving skills.

Back-End - SQL Server

Responsibilities

• Designing database tables

• Creating views, functions and stored procedures

• Writing optimized SQL queries for integration with other applications

• Creating task schedules for use in automation

• Creating SSIS projects for ETL (Extract, Transform, Load),

• Creating reports in SSRS

• Optimize and maintain legacy systems

• Modify databases according to requests and perform tests

• Monitoring and managing user enquiries and issues on the systems helpdesk

• Troubleshooting system issues

• Extraction of reports as per the business requirements

• Support existing systems

Requirements

• In-depth knowledge on SQL server 2016 or above

• Hands-On experience on writing stored procedures, performance tuning and troubleshooting

• Experience with Microsoft SQL Server Reporting Services (SSRS) , Integration services (SSIS)

• Familiarity working with .Net Framework, JavaScript, HTML

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

• To provide onsite technical and troubleshooting services covering below support activities within the required SLA time frame.
• Hardware support: Technical diagnosis and coordination with OEM vendors for repair of defective hardware for a variety of devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers etc.
• Software support: diagnosis and resolution of software functionality for both the operating system and standard desktop applications
• IMACD: physical installations, moves, adds, changes, and de-installs for a wide variety of supported hardware devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers and etc. and supported software
• Enhanced support for VIP users
• Coordinate with infrastructure teams to resolve issues with network, servers or other infrastructure devices or services that impact the normal work of end users
• Support hardware and software changes (e.g. hardware device change/refresh, system upgrade/migration, patch update, etc.) for end users
• Asset management support for end user devices by following defined processes
• Provide smart hand support for all kinds of hardware such as printers, servers, network devices, backup devices, meeting room equipment, scientific devices etc.
• Onsite support for events such as trade shows or special meetings
• Regular checks for IT Room devices and Meeting Room equipment when required
• Deployment services for large-scale efforts include asset auditing and discovery, project support, image integration, on-site installation, user self-installation, migration, and asset recovery governed with full project status and reporting

Job Requirements

• Diploma / Nitec in Information Technology, Computer Engineering, Electronics or related field
• 3 years of desktop support experience in Corporate environment
• 5 days work at Raffles Quay
• MNC work environment
• Salary $2700 - $3100

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Role: L1 Technical Support

Work Location: Woodlands/Yishun/Bendemere

Domain: Healthcare

Job Description:

ARC Tier 1 is required to work in a secure ARC environment. ARC is a type of call center that specializes in providing technical support or customer service for complex products or services. They may also use advanced technologies such as artificial intelligence, chatbots, and automation to assist with customer inquiries and support.

In addition to providing technical support, an ARC may also be responsible for proactive monitoring and management of the product or service being supported, identifying, and resolving issues before they become problems for customers. This can help to improve overall customer satisfaction and reduce downtime for critical systems or services.

Overall, an Advanced Response Center plays a critical role in ensuring that customers receive high-quality technical support and service for complex products and services.

ARC Tier 1 is responsible for provide first level technical support to customers. ARC Tier 1 will work closely with ARC Tier 2, TeamLeads & Technical Support Engineers to achieve this purpose. ARC Tier 1 is the first line of technical support. This team is responsible for basic customer issues/enquiries/request/alert. It is the same as 1st Level support which provide basic technical or non- technical support functions.

ACR Tier 1 functions and responsibilities (not limited)

• Respond to the incoming enquiries/incident/request/alerts (Call, Email, Webchat, EUP, IVR handling, Monitoring consoles)
• 1st level troubleshooting of in supported systems i.e. Workplace; Server; Network; Microsoft 365; Secure Access Service Edge; Point of Sale
• Security event monitoring
• Server and network availability and performance monitoring
• Password reset and unlock
• Perform log & route [to higher tier or Resolver Team(s)]
• Record and manage all transactions/ cases in Service Management System
• Broadcast notifications to the relevant parties
• Provide timely status update, follow up on cases escalated until closure within the service level agreement. Ensure daily tasks are executed according to the Standard Operation Procedure

Responsibilities:

• To supervise and support the functions of incoming waste segregation including bulk waste and loose waste as well as weighbridge.
• To constantly monitor improve the department performance. To conduct periodic review of existing work flows and procedures, and make recommendations for improvements and executing the improvement plans.
• To supervise and ensure the effectiveness and smoothness of waste unloading, segregation and distribution.
• Daily and regular inspection of the plant processes and monitor the working area 5S and TPM activities, safety and discipline at works, machineries and equipment conditions.
• Ensure incoming waste streams being checked properly for suitable treatment processes and current safe work procedures are suitable for handling by operation staff.
• As the core coordinator, lead and monitor the communication flow among internal departments on incoming waste discrepancy and revise related SOPs accordingly.
• To implement and supervise correct EHS practices within the department.rnal departments on incoming waste discrepancy and revise related SOPs accordingly.ent.
• To implement and supervise correct EHS practices within the department.
• To work with resale for arrangement of recovered products to minimize the storage.
• To prepare and analyze daily and monthly operation records/reports (e.g., cost, productivity, quality, nonconformance, etc) on plant processing and maintenance. And follow up necessary corrective actions and monitor consistently to relevant department staffs to follow up closely.
• Regular briefing / training to be conducted to department staffs for safety handling of high flammable solvent, MSDS, PPE requirement and risk assessment before operations.
• To activate emergency response team of operation and maintenance staffs and response to any in house spill and fire incident if in case of emergency situation. To liaise with EHS department to ensure fellow dept staff are upkeep with method of handling and emergency equipment usages in terms of spills and fire incident and to conduct regular practice and drill exercises with different scenarios to workers so that they are well familiar in emergency to response in time.
• To ensure all fellow staffs are well trained according to OJT program and ensure they can follow up SOPs and work safely.

Secondary responsibilities

• To undertake any other tasks assigned by the Management from time to time.
• As an ISO committee member, to develop and implement documents for operation procedures, such as SOP, RA and MOC, SWP and participate in auditing the various departments as an Internal Auditor

Requirements:

• Degree in Engineering or Chemistry
• At least 2 years relevant experience
• No colour blindness

Remuneration:

• Company Transport / Transport Allowance $120 if candidate possess own transport
• Working Hours: Monday to Friday: 8am to 5pm
• Sign-on bonus
• AWS & Variable bonus

The Deployment Engineer will lead the implementation of modern workplace solutions in ensuring successful deployment, configuration, and integration of cutting-edge technology solutions.

• Project Planning & Execution:
  o Develop and execute deployment plans for modern workplace technologies, including hardware, software, and network solutions.
  o Collaborate with stakeholders and vendors to define and achieve project scope and timelines.
• Technology Installation & Configuration:
  o Install, configure, and integrate hardware components such as computers, printers, and networking devices.
  o Deploy and configure modern workplace software solutions, including productivity tools, collaboration platforms, and security applications.
  o Set up and configure network connections, ensuring seamless integration with existing infrastructure.
• Testing & Quality Assurance:
  o Conduct thorough testing of deployed technologies to ensure functionality, performance, and compatibility.
  o Troubleshoot and resolve technical issues during and after deployment.
• User Training & Support:
  o Develop and deliver training sessions and provide ongoing technical support to end-users.
• Documentation & Compliance:
  o Create and maintain documentation of deployment processes, configurations, and system changes.
  o Implement and verify security measures to protect systems and data during deployment.
  o Gather feedback from users and stakeholders to identify opportunities for improvement.
• Incident Management:
  o Manage incidents related to technology deployments, including system failures and outages.
  
  Requirements:
• Bachelor’s Degree in Information Technology, Computer Science, or a related field
• Proven experience in deploying and configuring modern workplace technologies, with a focus on hardware, software, end user device provisioning, user profile management, policy baseline and implementation, and networking.
• Knowledge of technology deployment processes, hardware installation, software configuration, and network setup.
• Familiarity with modern workplace solutions (e.g., Microsoft 365, collaboration tools, Intune, Windows Autopilot) is a plus.
• Excellent troubleshooting and problem-solving skills with the ability to resolve complex technical issues.
• Experience in project deployment planning and management, with the ability to manage multiple tasks and deadlines effectively.
• Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate is a plus.

• MNC
• Industry Leader
• Permanent Position
• Proven customer service experience, preferably within Food industry

Our client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Sales Support Coordinator.

RESPONSIBILITIES:

• Provide sales support to the sales team in administrative area
• Support sales persons in back-office tasks (tenders, orders, quotations, documents and CRM) and customer inquiries
• Prepare and tabulate daily/ weekly / monthly sales reports for the sales team and MD
• Monitor inventory movement vs sales forecast and update into the system
• Customer relationship management
• Support in organizing customer visits, meetings etc.
• Gather feedback from customers and report to the sales team
• Work with the other depts to enhance the customer service support
• Assist in other ad-hoc assigned duties

REQUIREMENTS:

• Diploma in Business, Supply Chain or any relevant disciplines
• Minimum 2 years' experience as a sales admin
• Proficient in Microsoft office applications
• Customer service oriented with good communication skills
• Able to multi-task and able to be delegated and taking instructions well

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or reach out to your Friendly Consultant, Florence at WhatsApp 8655 6810 (text message only) for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

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