Job scope:

• Monitor, analyze and make decisions on how to address MTBE (Metrology and Backend) tools that are out of control for established SPC rules for both process and defect related issues.
• Use SOP to dispose of products that were out of control for established SPC rules for both process and defect related issues.
• Perform daily compilation of presentation materials on daily process and tools issues and present in Passdown meeting
• Carry out and complete process engineering tasks assigned by process engineers which directly contributed to process improvement and flexibility improvement.
• Required to perform basic metrology tool tuning.
• May be required to perform equipment recipe creation.
• Take the initiative to assume added responsibilities.

Requirements:

• Working hours: 8.30am to 6pm (Mon to Fri)
• Understanding of SPC and its applications in semiconductor equipment and processes.
• Direct experience in metrology (Defectivity/Thickness/Geometry), Sorting and packaging, and Characterization lab are plus points.
• Excellent verbal and written communication, good PC skills, presentation skills and strong data collection and analysis skills.
• Willing to work any shift and that you be a behavioral example by being a proactive problem solver, communicating openly, and taking responsibility.
• Possess good teamwork, multi-tasking capabilities and project leading skills.
• Self-motivated
• Ability to troubleshoot problems and address root causes
• Team oriented with a strong focus on effective team dynamics

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Customer Support: Respond to customer inquiries and technical issues via phone, email, chat, or ticketing system, ensuring prompt and courteous assistance for a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Utilise technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance support team efficiency.
• Collaboration with Internal Teams: Collaborate with development, quality assurance, and product management teams to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the Company's product offerings, industry trends, and emerging technologies. Continuously enhance technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Job Requirements:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching, and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13th month AWS / Variable bonus
• Selected candidates may pursue specializations in the following areas in the future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.
• This position is suitable for individuals with a strong technical background and professional experience, aiming to transition into a new technical role (i.e., Network Security Engineer) within another department at our Singapore office in the future.

*Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Job Description

We are passionate about the fintech way of working and approaching things differently to how big banks typically operate. We’re currently looking for ambitious and motivated individuals who are keen to embrace growth and tackle the impending challenges in this fast-evolving industry, joining us on our journey. To cope with our expansion, we are now seeking a high caliber professional and self-motivated Technical Lead - iOS, Android to join our technology team.

Principal responsibilities

• Develop mobile applications (Android / iOS) to for payments and FX product and services.
• Work together with Product Owners, Business Analysts, Solution Architects, Cyber Security and other stakeholders to delivery world-class mobile applications with outstanding customer experience.
• Help in system technical design, CI/CD and automated testing activities.
• Work in Agile teams, participated in or lead Sprint Show & Tell.
• Prepare necessary documents for technical specification and knowledge management.
• Investigate and resolve technical issues in testing and production.

Qualifications/Requirements

• Bachelor's Degree in Computer Science.
• 8+ years of experience.
• Good technical design and problem solving skills, and good communication skills, being able to take ownership and responsibility to work as individual contributor.
• Proficient in programming languages, frameworks and architecture including Kotlin, Swift, Node.JS, MVVM.
• Familiar with RESTful APIs concept and integration.
• Familiar with Cloud technologies.
• Familiar with DevOps, Security and automation tool stacks including Github, Jenkins, Ansible, Checkmarx, SonarQube, Postman, Appium, Selenium.
• Proficient in applying Agile development methodology in project development lifecycle and day-to-day work in scrum team.
• Fast learner in integrating third-party services to core platform including data warehousing services and other business fulfillment services.
• Being able to work under pressure and flexible hours in global team.

Job Description

- Run an SAP Technical migration and Infrastructure competency in TDI
- Technical architecture design experience SAP and cloud landscape
- Lift and shift experience in SAP, non sap is also an advantage
- Propose suitable solutions and services that meet customers’ need.
- Work closely with principal (SAP) to build sales-support plan (training, co-events, etc.…)
- Responsible for meeting sales target through presales support and technology strategies and action plans
- Approach and qualify potential clients. Co-operate with consulting team to prepare meeting presentations, demos, and drafting technical contents of the proposals
- Review proposal, demo to management and support Sales for closures
- Over all monitoring and control the competency for success.

Required Skills and Experience

- Minimally Tertiary education or relevant experience
- Minimum 10+ years of progressive experience in SAP Technology Delivery & Presales
- Proven track record and achievement.
- History of successful delivery experience
- Demonstrate good empathy and listening skills
- A highly self-motivated and independent initiator with excellent interpersonal skills
- Excellent communication, negotiation and presentation skills
- SAP Consulting & Technical experience will be must

Responsibilities:

● Source candidates using a variety of creative, cost-effective, and diverse methods including direct sourcing, networking, and internet research

● Create and implement outbound recruiting plans to proactively approach prospective candidates and talent pools

● Use analytical, data-driven sourcing strategies to produce effective and efficient search results

● Market and sell the message in a compelling way to top talent

● Develop the employment brand in the external marketplace

● Understand and monitor our competition and be able to report market recruitment trends

Requirements:

● Minimum 3 years’ experience engaging and recruiting technical talent in ASEAN

● Experience with a variety of sourcing techniques

● Solid experience with professional social media tools like LinkedIn

● Ability to think like a marketer and create unique and effective marketing campaigns to select talent communities

● Ability to thrive in a team-based, dynamic, collaborative, and fast-paced environment

● Proactive attitude with a demonstrated ability to inspire and persuade people with a consultative approach

Job Requirement

-Minimum 3 Years experience in LTA Project

- Experience in Backfilling, necessary testing, drainage works and reinstatement works

-Supervise the site works and ensure work is carried as per approved drawings

- Report to RE & QP(S) on site activities and any non-compliances

- Prepare daily/ Weekly reports

Group Overview

The Value-Added Services team is responsible for the short and long term growth of merchant acceptance for Visa’s existing and new Digital products and services. The team will achieve its success through working with and through its acquiring partners, key merchant partners and the technology firms driving innovation in the market place. This Singapore-based role will require you to be able to service mainly the Southeast Asian markets.

What a Senior Manager Technical Sales and Delivery does at Visa:

The Senior Manager Technical Sales & Delivery role will be responsible for providing technical and functional expertise for our Payments and Fraud Management and prevention platform. This role will also be responsible for consulting with our Clients on Business Processes and recommending Best in Class Payment and Fraud Prevention strategies. The role requires you to lead the pre-sales consultation and solution design discussion of new clients. Supporting client migration plans, developing and refining new solution offerings, and working with internal and external stakeholders to provide an optimal integration experience with the Cybersource and Visa platforms by demonstrating to our clients how our Integrated Commerce solutions can be integrated into their existing infrastructure and business processes while addressing any technical concerns.

You will be required to work closely with regional sales teams, internal operations teams, and product teams to ensure success. The success of this role will be measured on growth of revenue and successfully integrated clients. Candidates should have demonstrated skills in: Sales Engineering, Project Management, Consulting, and presentation/training in complex IT environments. The candidate should be familiar with SaaS solutions related to bankcard/acquiring, payment gateway, payment security, and fraud prevention. The right candidate will have a passion for project management excellence, customer advocacy, and will see this role as contributing to the strategic evolution of our business.

Responsibilities

• Develop tactical and strategic plans to support the needs of new and existing enterprise clients.
• Provide technical, functional and subject matter expertise to our sales team
• Conduct technical presentations and product demonstrations for customer audiences
• Be a lead resource in supporting the preparation and responses for RFPs and RFIs
• Work closely with our Product Management team to maintain technical and functional knowledge of existing and new services
• Identify and work with third party resources as necessary to support client integration needs; down to code level detail
• Project planning, coordination, and delivery of services
• Communication and risk management to senior stakeholders internally and externally
• Drive revenue activation projects with industry standard Project management methodologies
• Consult with Clients for Solution Design & Architectural design
• Design and document custom workflow processes
• Develop and deliver customer, partner and internal training
• Contributing to corporate knowledge and best practices by creating or enhancing documentation and processes.
• Work with internal and client teams to develop integration plans, manage diverse stakeholders, and manage expectations

Why this is important to Visa

The Senior Manager, Technical Sales & Delivery position will be an integral part of our growing Asia Pacific Cybersource sales force. In this role, you will be responsible for working closely with our sales teams in providing technical and functional expertise for our suite of payment and risk management solutions, responsible for implementation and integration of new strategic clients, supporting client migration plans, delivering new solution offerings, and working with internal and external stakeholders to provide an optimal integration and project delivery experience with the Cybersource and Visa platforms by demonstrating to our clients how our solutions can be integrated into their existing infrastructure and business processes while addressing any technical concerns.

Projects you will be a part of:

You will be required to work closely with regional sales teams, internal operations teams, and product teams to ensure success. The success of this role will be measured on growth of revenue and successfully integrated Card Present Processing, Card Not Present Processing and Integrated Commerce clients. Candidates should have demonstrated skills in: project management, and presentation/training in complex IT environments. The candidate should be familiar with SaaS solutions related to bankcard/acquiring, payment gateway, payment security, and fraud prevention. The right candidate will have a passion for Technical Selling, Solution Consultancy, project management excellence, customer advocacy, and will see this role as contributing to the strategic evolution of our business.

Furthermore, you will be at the forefront of Digital payment Systems of the Asia Pacific Markets, Working with Digital Market leaders that shape the landscape of payments. Not only will you be working with Acquiring Banks but also large scale Payment Technology Providers, merchants ,Payment Service Providers, Digital payment providers and market leaders.

• Employment Type: Contract (From Jan 2025 - Mar 2025)
• *the contract can be extended depending on performance
• Location: Changi Airport
• Working Hours: 8:30am-6pm (Mon-Thu) , 8:30am-5:30pm (Fri)
• Salary: Up to S$5,200

【Responsibilities】

• Retrieve documents from online systems and perform data entry
• Classify assets for property tax based on established rules
• Create process flow charts for GST ACAP
• Prepare historical trending and ratio analysis of financial/tax data
• Perform any ad hoc tasks as required

【Requirements】

• O Levels, A Levels, Diploma, or University undergraduates
• Candidates with backgrounds in Tax (preferred), Accountancy, Business, Finance, or related fields would be a plus
• Proficiency in Microsoft Office, particularly Excel and PowerPoint
• Strong attention to detail and accuracy

【Attractions of the role】

• Experience with a Prestigious Organization
  Working with a globally renowned company is a significant advantage for your career development.
• Competitive Salary
  A salary of up to S$5,200 is highly attractive for a short-term contract, especially for professionals looking to gain experience.
• Career Advancement Opportunities
  High-performing individuals may be recommended for roles in other departments after the contract, offering potential for long-term career growth.
• Skill Development and Growth
  The role allows you to refine valuable skills in financial and tax data analysis, as well as process design, offering experience that can boost your future career prospects.

Job Summary
• As a Business Analyst/Technical Writer, you will be responsible for creating and maintaining high-quality documentation for both functional and technical aspects of application/ platforms. You will work closely with solution architects, development leads, developers, product managers and other stakeholders to translate complex technical information into clear, concise and structure documentation.

• Your role will involve ensuring that documentation meets the needs of both technical and non-technical stakeholders, supporting solutioning, integration, ops and app/platform design discussion.

Key Responsibilities
• Create, organise and maintain functional and technical documentation for platform, including architectural, functional flows, data flows, data/entity, micro services, etc.
• Collaborate with solution architects, development leads, developers, and other stakeholders to drive documentation discussion.
• Translate complex technical concepts into clear, structured documentation that is accessible to both technical and non-technical audiences.
• Ensure consistency, accuracy, and completeness of documentation.
• Create and maintain templates and documentation standards to ensure consistency across projects and teams.
• Conduct regular reviews and updates of documentation based on changes.
• Work with cross-functional teams to ensure that all documentation aligns with the platform documentation.
• Facilitate knowledge transfer between development teams, business units, and end-users through detailed documentation

What we are looking for
• Bachelor’s degree in Information Technology, Computer Science, Technical Communication, or a related field.
• At least 3 years of experience as a Technical Writer, Business Analyst, or a related role, with a focus on creating both technical and functional documentation.
• Understanding of software development lifecycle (SDLC) and familiarity with Agile methodologies.
• Ability to grasp complex technical concepts and translate them into easily understandable documents for various audiences.
• Experience with documentation tools such as Confluence, Jira, Excel or similar platforms.
• Knowledge of software systems, APIs, databases, and enterprise architectures.
• Strong organizational and communication skills, with a keen attention to detail.
• Proven ability to manage multiple documentation projects simultaneously and meet tight deadlines.

Job Description

• Industry/ Organization Type: IT/ Cybersecurity
• Position Title: Technical Support Officer (SSL)
• Working Location: Tai Seng
• Working Hours: Monday to Friday, 9am – 6pm
• Salary Package: Basic + AWS + 1 to 3 months VB
• Duration: Permanent

Key Responsibilities

• Interact with customers, resellers, and partners to identify and resolve technical issues.
• Provide first-level technical support for Secure Socket Layer (SSL) certificates via phone and email.
• Coordinate and escalate complex technical issues to the team and/or partners when necessary.
• Document issues encountered and their resolutions for tracking purposes and future reference.
• Conduct basic SSL technical support training for the Sales Support Team.
• Perform any other ad-hoc duties as required.

APPLY NOW!!!

• Minimum NITEC in IT/ Computer Science or its related discipline, with at least 1 year of relevant work experience.
• Strong SSL product and technical background is required.
• Proficient in Microsoft Office applications.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71349 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Scope:

• Designing electrical systems and circuits
• Analyzing the performance of electrical systems and identifying areas for improvement
• Testing electrical equipment to ensure safety and functionality
• Managing electrical engineering projects from initiation to completion
• Collaborating with other engineers on multi-disciplinary projects
• Creating detailed technical documentation, including schematics and user manuals
• Ensuring electrical systems comply with safety regulations and industry standards
• Providing technical support and troubleshooting assistance to teams and clients
• Improving system efficiency, reliability, and sustainability
• Overseeing the installation and commissioning of electrical systems
• Researching and integrating new technologies into existing electrical designs
• Conducting feasibility studies to assess the viability of system upgrades or new installations
• Preparing cost estimates for materials, labor, and installation
• Training and mentoring junior engineers and technicians
• Maintaining accurate project documentation and records

Requirements:

• Diploma/Degree in Electrical Engineering
• 2 to 3 years of relevant experience in automation machine design and development
• Proficient in writing PLC application programs (e.g., Omron, Allen Bradley, Siemens, Keyence, Beckhoff)
• Knowledge of PC-based programming (Visual Basic, C++) for machine control systems
• Hands-on experience with schematics and electrical layout design
• Ability to guide technicians on technical matters
• Occasional travel required

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

About KPay Group

KPay Group (“KPay”) is a leading fintech company dedicated to empowering businesses of all sizes with simple, smart, seamless and secure technology solutions. Serving over 45,000 merchants across Hong Kong, Singapore, and Japan, KPay is building a comprehensive platform to support merchants in financial management, business operations and digital transformation across the Asia Pacific, unlocking new growth potential for businesses. For the latest updates, follow us on LinkedIn or visit our website at www.kpay-group.com.

Responsibilities:

• Handle customers’ enquiries effectively through phone and email
• Handle inbound & outbound calls, merchant application processing
• Provide administrative support & technical support to the BD/Sales team
• Provide installation and training to new merchant accounts in the use of payment terminal
• Perform ad hoc duties when assigned

Requirements:

• Experience with customer service and operation with payments or banking is a bonus
• Detail-minded, customer oriented, good communication & interpersonal skills
• Proficiency of MS office, Excel
• Willing to perform delivery and installation of POS terminals
• Ability to speak Chinese other than English to handle queries from non-English speaking merchants

Job Description

• To assist engineering supervisor in the review of project orders relevant specification and/or data sheets
• Act as secondary check and make recommendation based on common industrial engineering practice, where necessary
• To aid supervisor in providing and implementing cost effective and best engineering solutions for project in order to stay competitive
• To support sales, project and production team on various aspects of technical/engineering matters
• To prepare and maintain accurate engineering documents, i.e. general assembly drawing with BOM, control schematic drawing, test procedure, data sheet and engineering library
• Manage engineering change function and ensure engineering documents are updated accordingly
• To support and assist engineering supervisor in providing sound engineering practice and engineering calculation where applicable in a timely manner top meet project timeline
• Providing field support for the customers to resolve after sales / any technical issues
• Travel along with Technicians to installation base and sites if situation arises
• To act as the main administrator and to maintain the SAP item master data
• To assist engineering supervisor and manager to drive the department’s improvement programs and/or process efficiency initiatives
• Perform additional related duties as requested or required

Job Requirement

• Bachelor degree / Diploma in Mechanical/Instrumentation or equivalent
• 1-2 years experience in either marine, oil & gas or automation industry is preferred
• Possess knowledge in instrumentation and control system
• Conversant with all industrial standards related to valve automation
• Able to read and interpret drawings, specifications and technical documents
• Knowledge of Autocad 2D/3D or drafting software and SAP will be an advantage
• Strong verbal and written communication skills
• Fresh graduates are welcome to apply for this entry level position

Job responsibility

• Technical advice on the commissioning of OCGT project
• Supervisor on the commissioning of OCGT project after GT fire

Job Requirement

• More than 3 years of experience in commissioning of Gas Turbine Combined Cycle power plant
• Advanced knowledge of auxiliary equipment start-up for Gas Turbine Combined Cycle power plant.
• Advanced knowledge of gas turbine control system and sequence.
• Work experience at construction sites.

>> Job title: Technical Supervisor

>> Location: 82 LOR 23 GEYLANG

>> Working hours: 8.30am to 5.30pm

>> Salary: $3500 - $5500

>> Preference: Full-time job

HIGHLIGHTS:

- One-on-one coaching system

- Personal Development Training

- Overtime and Transport 


RESPONSIBILITIES:

- Supervises and coordinates activities of workers engaged in one or more occupations.

- Establishes or adjusts work procedures to meet production schedules, using knowledge of capacities of machines and equipment.

- Minimum 3 -4 year relevent experience.

- Develop and improve operational processes to ensure the efficiency and effectiveness.

- Responsible for providing timely and accurate reports and/or metrics that align to the department reporting as necessary

REQUIREMENTS:

- Team Player

- Good Learning Attitude

- Citizen or PR preferred

DM Advertising Welcome you to join our team!

About Innowave Tech

Innowave Tech is a leading AI solution provider in the semiconductor industry, specializing in developing cutting-edge technologies for innovation and efficiency. Our focus is on leveraging computer vision and large-scale data analytics to meet the complex needs of our clients.

Position Overview

To excel in this position, a comprehensive grasp of our technology and the value it delivers to our clients is essential. Success hinges on adeptly comprehending client requirements and offering tailored solutions that precisely address their needs.

Role & Responsibilities

• Explore and uncover new business prospects within both existing and potential client bases.
• Develop a comprehensive understanding of client needs, requirements, and pain points.
• Work collaboratively with internal Product and Solutions teams to devise and deliver value-added solutions that effectively address client requirements and pain points.
• Responsible for closing commercial deals with clients & business partners, ensuring the completion of all essential approvals and documentation.

Requirements

• Only Singaporean, Singapore PR, Malaysian, and local graduate bonded for local employment can apply due to MoM quota regulation.
• Min. 3 years of experience in B2B sales.
• At least a Diploma/Higher/Graduate Diploma in engineering or related to semiconductor industry.
• Proven track record in achieving sales targets.
• Excellent communication skills, being able to build relationships with internal stakeholders and external partners.
• Self-motivated and results oriented.
• IT, semiconductor and advanced manufacturing background are a huge plus.
• Proficient in spoken and written in English and Mandarin to liaise with colleagues in Singapore and China.

Screening Questions

1. Do you have 3 years of B2B sales experience?
2. Do you have a proven track record in achieving sales targets?
3. Do you have IT, semiconductor and advanced manufacturing background?

Responsibilities:

• Manage VMware and Vcenter environments
• Configure and manage Meraki switches/access points and Fortigate firewalls
• Maintain Windows servers and work with MS-SQL and IIS servers to support vendor development projects and generate queries for reports
• Maintain Windows workstations and laptops
• Oversee backup and recovery processes, and implement disaster recovery plans
• Collaborate with HQ to ensure compliance with IT standards, including updating ISO documentation as needed

Requirements:

• Must have at least a Diploma or Degree in Computer Science, Information Technology, or a related field
• 2 years of experience in IT infrastructure management
• Proficient in managing Windows servers and workstations
• Experience with VMware and Vcenter
• Familiarity with Meraki and Fortigate products
• Skilled in SQL and IIS server management
• Experience in installing and configuring Office 365

To apply, please visit www.gmprecruit.com and search for Job Reference: 24920

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

We are seeking a Technical lead and Application Production Support professional to manage support activities for Olympic (Core Banking) and related systems. The role involves handling incidents, service requests, end-user queries, and maintaining system reliability.

Responsibilities:

• Provide L1/L2 application support to end-users.
• Provide technical guidance to support teams.
• Escalate unresolved tickets to appropriate teams following established procedures.
• Deliver excellent customer service to build trust and positive relationships with users.
• Ensure adherence to Service Level Objectives (SLOs) and roadmap targets.
• Maintain and update technical knowledge.
• Support disaster recovery (DR), business continuity (BCP) exercises, and patching cycles.

Ideal candidate:

• Basic troubleshooting skills on AS400 and Unix.
• Strong knowledge of SQL queries and data analysis.
• Familiarity with production support tools like ServiceNow and JIRA is a plus.
• Strong verbal and written communication skills, with the ability to engage with a diverse group of stakeholders.
• Proactive, positive attitude with a team-oriented mindset.
• 7+ years of experience in IT production L1/L2 support within the banking industry.
• 2+ years of experience as IT Technical lead
• Knowledge and experience with banking products such as investment instruments, corporate actions, loans, deposits, remittances, and foreign exchange.
• Experience with Olympic banking system is a strong advantage.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Position 1:

Job Responsibilities:

1) Technical Market PDI & Field Support / Flying Doctor

• Provide daily, technical & diagnostic support to all importers / retailers within the Asia Pacific region to meet the customer promise
• Execute remote assistance / flying doctor function, supporting the markets with on-site vehicle diagnostics and fault finding by analysing & interpretating complex technical data from multiple sources (travel required at short notice

2) High Voltage Regional Expert

• Manage and supervise the High-Voltage Battery repair concept, incl. working on live systems (High Voltage Expert), handling critical batteries at the dealerships and preparing markets for introduction of Battery Electric Vehicles
• Provide market support in regards to Home charging preparation and solutions for BEV/PHEV

3) Management of Technical KPI's & Internal Processes inc PCC / Early Life & Japan PDI Centre

• Monitor & assess technical KPI's and provide the Aftersales Operations Manager with key information & specific retailer action plans, ensuring retailer achievement of agreed targets across the technical KPI's
• Report and manage dealer Technical competence improvement plans in conjunction with all key business stakeholders
• Responsible for Quality monitoring and report deviations in the area of (Chassis/Powertrain /Electrical / Body & Trim) to support Aftersales’ Priority Customer Concern (PCC) process. To be responsible for developing dealer Technical competence improvement plans in conjunction with all key business stakeholders relative to these areas
• Primary responsibility for the resolution of all technical concerns raised at Japan Regional PDI Centre

4) Management of Active Damage Management (Body & Paint) & Cyber Security

• Manage and supervise all activities linked to Active Damage Management, such as body and paint shop assessments
• Support and manage cyber security within the region including implementation of processes / technical solutions & reporting measures

5) Workshop Equipment, Special Tools & After Sales IT System Support

• Provide market support for special tools and workshop equipment, as well as Bentley After Sales IT systems
• Moderate and manage the implementation of new repair manuals, Technical Information and Technical Circulars between BML and the markets

6) Ownership & support for technical strategic projects

• Support BML & Regional Office in various projects and assignments
• Provide the key technical interface back to Central Product Support Team in the HQ

Position 2:

Job Responsibilities:

1) Product Support

• Provide technical product support to importers via DISS Monitor Level 2
• Provide onsite/remote support to markets using telediagnosis, often requiring a direct diagnostic tool connection to the vehicle, typically using ODIS-S, iDEX, ODIS-E, or CP-Tool

2) Technical Problem Investigation

• Organize customer’s car with the importer for vehicle analysis
• Investigate technical issues either on-site or remotely on behalf of Audi AG Quality Assurance, and/or Technical Development
• If necessary, initiate, coordinate and organise advanced analysis from expert team to obtain essential measurement data for further analysis
• Determine whether to distribute to the importer based on the sensitivity of data gathered

3) Competency Identification and Development

• Identify product support and market competency needs in the APAC markets and find solutions to enhance market competence through coaching, development, and training

4) Training/Qualification/Conference

• Actively organise and prepare technical training / qualification sessions eg. advanced technical service training (SoST), Resident Program, Product Support Qualification (PSQ) and Learning Online Training (LoT)
• Actively organise and support conferences such as the Regional Technical Conference and global SoST

5) Technology Advancement:

• Work continuously to future-proof technology advancement, innovate and promote advanced diagnostic/repair solutions to all importers

6) Technical Problem Investigation

• Investigate technical problems and provide technical product support to importers
• Monitor product quality performance and report deviations to Audi AG

7) DISS Management

• Manage DISS for Conventional engines and transmissions topics, providing high-level support for the APAC region
• Monitor the progress of DISS cases and ensure follow-up until each case is resolved

8) Field Monitoring and Problem Elimination Process

• Analyse monthly warranty and Tableau/AQUA/SQA reports to identify new technical problems in the region
• Initiate affected markets to kick off problem elimination process on newly identified problems by requesting Priority Customer Complaint (PCC) to be created
• Prepare and provide relevant data for escalation meetings, business review, monthly reports

9) Product Support Coordination

• Arrange video conferences with regional importers for product support discussions and escalation meeting preparation, where appropriate
• Arrange regular meetings or telephone/video conferences with Audi AG Quality Assurance Product Support division for follow-up on PCC/FAP/KPM topics

10) Market Liaison and Mentorship

• Support assigned APAC markets as part of the market liaison/mentor program, providing ad hoc support that may be non-technical in nature
• Monitor the development of importer performance KPI (STLI) for mentored markets, coordinate coaching as needed

11) Performance Review and Training

• Support relevant markets with performance reviews of KPIs and data analysis
• Identify product support competence at the importer level and coordinate necessary coaching
• Provide high-level trainings to enhance competence levels at identified importers

Job Requirements:

• Degree/Professional level in Technical disciple or equivalent
• With at least 8 years relevant experience in, Automotive Engineer or Automotive Technician/Electrician with Group Brands advantage
• Basic budget tracking and control
• Experience in timely, accurate diagnosis & logical problem solving methodologies
• Experience of working to challenge targets and tight deadline under pressure
• Customer service orientated ethos and proven track record of excellent customer satisfaction
• Self-motivated and driven to achieve targets and deadlines
• Good communication and presentation skills with adequate experience in steering and managing multicultural markets
• Good knowledge of MS Office, SAP systems, VW group systems
• Knowledge in foreign language; German, to communicate with HQ colleagues
• Require to travel internationally

Please note that only shortlisted candidate(s) will be notified.

• Assess the needs of patients, families, or healthcare providers to provide tailored recommendations for allied health services.
• Work with healthcare providers to create multidisciplinary treatment plans involving allied health professionals.
• Help individuals and families connect with appropriate allied health professionals, such as physical therapists, speech therapists, dietitians, and social workers.
• Educate patients and families about the roles of allied health professionals and the services they provide.
• Providing guidance, expertise, such as physical therapy, occupational therapy, speech therapy, and other specialized care.
• Assist familes and helpers in navigating healthcare systems, implementing support services, and ensuring effective outcomes.

• Manage day to day issues including daily health checks of applications and processes, working closely with end-users, development staff, and Infrastructure teams, to prioritize and resolve and/or mitigate outages.
• Investigate production issues and provide a workaround to the user to move the business forward. And share L2 analysis to the L3 team for further investigation.
• Monitor production activities/processes to ensure timely and effective reporting, tracking, follow-up and communication of problems to internal and external clients, technical resources, and executives.
• Implement continuous process improvement, including but not limited to, policy, procedures, and production monitoring.
• Help in identifying, coordinating, and implementing initiatives/projects and activities that create efficiencies and optimize technical processing
• Develop and maintain relationships with technical staff, end-users, and clients.
• Carefully evaluate alternative risks and solutions before taking action to provide timely resolution.
• Perform Disaster Recovery (DR) exercise for multiple applications across all country on every year.
• Ensure end of day batch process is getting completed successfully for multiple applications across the country on every day.
• Generate a one-time report as per user request/audit request.

Key Requiirementts

• Minimum 8 years of experience working in the Banking IT industry with Java, J2EE, Struts, Spring, Oracle technologies & Unix. Added advantage if experienced in loan origination application.
• Able to work with a sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.
• Capable in the prompt incident and problem management provides short term workaround and long term solutions wherever is applicable, in order to maintain system maximum uptime and availability
• Strong in change management control (knowledge in ALDON is preferred), good documentation skills and high problem-solving skills. Strong team player. Flexible and able to coordinate team effectively both in and outside of office hours;

Understanding of ITIL methodology would be highly advantageous

Responsibilities:

- Provide Pre-Sales consulting support for Sales

- Prepare Business Analysis, consultation, proposal, presentation, implementation plan, etc. to support the Solution case.

- Able to understand business processes & apply analysis techniques to offer a suitable solution, which may include both hardware & software.

- Collaborate with internal solution teams on project implementation, e.g. Refining the requirement for SOW preparation, system design, system development, project implementation, etc.

- Provide, a presentation, and solution demo to the customer

Requirements:

- Bachelor’s Degree (or higher) in Fintech, Operations Research, Information Technology, Business and Finance, Computer Science or related field.

- Good understanding of FinTech and the applications of state-of-the-art technology.

- At least 5 years of working experience as a system designer, business analyst, system analyst or solution consultant.

- Possess in-depth knowledge of the latest technology, such as Java, API, Big Data, Cloud Computing, etc.

- Excellent communication and support skills, ability to articulate and drive discussion across business functions and stakeholders.

- Excellent problem-solving and logical thinking.

- Experience in Banking, Financial or Wealth Management technology and solutions is strongly regarded.

Salary and Benefits:

- Competitive salary package and performance bonuses

- Medical Insurance and Dental Claim

- Telecommunications allowance

- Annual Leave, Marriage Leave, Childcare Leave, Compassionate Leave, etc.

Learning and Development:

- Building up knowledge in FinTech and banking operations

- Training in financial technology (FinTech), consulting, business analysis and project management

- Diverse career progression opportunities from subject matter expert, products, solutions and business analyst, technology lead and management

We offer competitive remuneration, comprehensive fringe benefits, international exposure, promising career prospect, training in the technology and business domain, and opportunities to work with global top-tier financial institutions. Interested parties, please submit your CV to [email protected]. Personal data collected will be used for recruitment purposes only.

Menicon is a contact lens specialist embracing precision craftsmanship to see life in detail. Join our family in Singapore, the first manufacturing facility outside Japan for daily disposable contact lens and a base for developing technologies and products with advanced, value-added features.

We are dedicated to advancing medical technology and driving innovation in the contact lens industry. Join our team as a Lab Support Officer and contribute to a dynamic and forward-thinking organization. We are looking for candidates who are eager to learn, with training provided to support your growth and development.

Responsibilities:

• Prepare microbiology media and test materials required for quality assurance testing
• Clean microbiology laboratory glassware and apparatus in accordance with standard operating procedures
• Conduct environmental monitoring in cleanroom and controlled environments to ensure parameters are within set guidelines.
• Maintain accurate documentation and records
• Apply Good Laboratory Practices (GLP) and uphold 5S principles to maintain a clean and organized workspace.

Requirements:

• Min GCE ‘O’ Level pass in a science subject
• Experience working in a lab or cleanroom environment
• Able to work 12 hours shift in a 4-3-3-4
• Knowledge of aseptic techniques will be an added advantage

About Milkyway

Established in 1998, Milkyway International Chemical Supply Chain is a leading integrated chemical logistics service expert and innovator with a head office in Shanghai, China, and multiple locations in Asia, Europe, and the United States. We are a publicly listed company on the China mainboard with over 3900 employees and CNY 12 billion in revenue in 2022. Our core business includes global forwarding, tank & tanker, project & chartering, regional transportation, regional warehousing, chemical distribution, and environment protection. We take pride in providing outstanding service to the World's Fortune 500 companies, and we truly believe our employees are the most valuable assets. Every talent that is joining Milkyway Asia Pacific headquarter in Singapore will be making an impact in its history!

Please visit http://mwclg.com/global for more information.

Position: IT Helpdesk Support

Location: Singapore

Job Responsibilities:

• Be responsible for the company's network, service equipment, the daily operation of desktop and management of the company's IT operation
• Provide on-site service support and handle the installation and maintenance of client's computer desktop, hardware and network equipment
• Be responsible for debugging and troubleshooting the video conference system
• The installation, debugging, configuration and maintenance of the desktop equipment (e.g. desktop, notebook, printer, printer, video conference, telephone, etc.)
• Communication with users to ensure the normal operation of the system
• Normal maintenance of network and computer room management (configured switches and firewalls basically)
• Management of the company's IT assets
• Other IT works assigned by the department manager and work report

Job Requirements:

• College degree and above, major in computer and other related fields
• Familiar with the basic network technology, the working principle of TCP/IP protocol, proficient in the configuration of brand network equipment such as Feita and Cisco, and experienced in the operation and maintenance management of computer room is preferred
• Familiar with mainstream systems such as Windows and Mac operating systems, common conference systems and equipments such as Polycom/Cisco/Teams. Experienced in deploying and debugging systems related to AD domain is preferred
• Good communication skills, initiative in work, strong learning ability, teamwork spirit, ability to work under pressure, strong sense of responsibility and service
• More than three years of relevant IT helpdesk experience. Experienced in system research and development with logical thinking is preferred
• Handle common computer hardware and software failures independently
• Accept the occasional business trip and hardworking
• Proficient in both English and Mandarin