Description:

• Responsible for the quality and timely completion of QP(S) supervision works.

• As part of the site supervision team i.e. RTO, in compliance to (i) BCA Regulatory & Control Act & (ii) in accordance to LTA Terms of Reference & contract requirements.

• Liaise positively with client, consultants & authorities for the benefit of the company.

• Promote and safeguard the reputation & positive image of the company.

• To adhere to ISO procedures

Requirements:

• Accredited with IES

• Minimum 3 years of supervision experiences including experience in piling works, prestressing, highways bridge, elevated viaduct, MRT station, road works, deep excavation & tunnelling works.

• Candidates with relevant LTA experiences are recommended to apply.

• Candidates with M&E certificate

Estimated start date:

• Immediate

Job Summary:

As a Technical Analyst, you will play a pivotal role in leveraging technical expertise to analyze, enhance, and support existing applications, contributing to the achievement of organizational objectives through diverse technical initiatives.

Responsibilities:

• Conduct comprehensive research and analysis within specialized technical domains.
• Collaborate cross-functionally to interpret requirements, propose technical solutions, and support project implementation.
• Develop and maintain expert knowledge in relevant tools, processes, and emerging trends in the technical landscape.
• Drive process improvement initiatives, implement best practices, and ensure efficient workflows.
• Identify potential risks, opportunities, and constraints within the technical realm and provide strategic recommendations.
• Cultivate and maintain productive relationships with stakeholders internally and externally.
• Ensure compliance with established processes, regulations, and industry standards.
• Contribute technical expertise to various phases of projects, from conception to completion.

Qualifications:

• Bachelor's degree in a relevant field or equivalent practical experience.
• Proficiency in programming such as Java, SQL, and scripting.
• Familiarity with Agile methodologies and experience in browser-based applications is advantageous.
• Certification in programming or software design would be beneficial.

Charles, Lau Ngie Hao License No. 02C3423 Personnel Registration No. R1656741

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Position: Production Support Analyst
Employment Type: 6-month Agency Contract (Highly Renewable)
Location: Alexandra Road
Mode of Work: Hybrid

Key Skills:

• Swift Product Skills: Retail / Wholesale banking support, AML, AMH, Wealth Management
• Programming Languages: Java, J2EE, JMS, Webservices, Micro Services, UNIX (Shell Scripting)
• Database & Tools: Oracle (SQL & PL Sql), Control M, Splunk, Prometheus, Grafana
• Servers & Middle Ware: OpenShift Platform (OCP), IBM MQ Series, Weblogic, Tomcat

Job Objectives

• We are seeking a skilled and experienced application production support to oversee and manage various projects within our prod support team.
• The ideal candidate will have a strong background in the project management, particularly with prod support env, and possess excellent org and comm skills.
• This role will primarily focus on coordinating and managing projects related to the maintenance and enhancement of our prod systems, ensuring timely delivery, stability, and high-quality results.

Key Responsibilities:

• Key point of contact for development team to coordinate / validate on the production readiness, change quality, observability, resilience, and production risk
• Identify and mitigate project risk, proactively addressing potential issues to minimize potential disruptions to production operations
• Serve as the primary point of contact for project-related communications, providing regular updates to stakeholders on project status, milestones, and any changes in scope or requirements.
• Facilitate the resolution of project-related issues and conflicts, working collaboratively with team members and stakeholders to find effective solutions
• Maintain accurate project documentation, including project plans, meeting minutes, status reports, and other relevant records.
• Identify opportunities for process improvements and efficiencies within the production support team, implementing best practices to enhance overall project delivery and performance.
• Ensure compliance with company policies, procedures, and regulatory requirements throughout the project lifecycle.
• Own production operational issues by issuing initial response, data gathering, tracking, and resolution where possible as well as determining escalation protocol based on the nature of the issue
• Ability to direct multiple resources on cross functional teams to troubleshoot and resolve complex systems issues
• Manage and respond to users on timely manner for reported production issues/clarification

Job Requirements:

• Minimum 10 years of hands-on experience in Java, J2EE, JMS, Webservices, Micro Service, Oracle, UNIX, IBM MQ Series, Control-M, Splunk
• Proven experience in project management, particularly in a production support environment
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.
• Demonstrated ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Hands-on experience in IT Operations/Production support L2/L3.
• Experience in ITIL process and tools like Control-M is a plus.
• Strong analytical & trouble shooting skills required.
• Experience in Disaster Recovery planning and test execution.
• Exhibits problem solving skills and shows flexibility in supporting evolution in process, standards, and strategy.
• Experience working in financial services industry supporting mission critical applications is a big plus.
• This is a temporary position with an expected duration of 6 months, with the possibility of extension based on project needs and performance.

If keen, kindly forward your CV to [email protected]

Tangspac Consulting Pte Ltd
#03-02 The Octagon, 105 Cecil Street, Singapore 069534
EA Personnel Name: Olsem Stefanus Emmanuel
EA License: 07C3635 | EA Registration: R2094432

Team Summary

Cybersource, a Visa company, is a global leader in eCommerce payment management. Cybersource was one of the world's first payment gateways, connecting online merchants to payment networks, including Visa. Today, Cybersource offers a full-service payment management platform for eCommerce merchants, combining global payment processing, fraud management and payment security systems.

The Tech Support Analyst team is a global Level 2 Client Services function within Cybersource. It carries responsibility for investigating and solving Cybersource product queries submitted by the client (Direct/Channel Reseller, the global Level 1 team, and other internal stakeholders). The role liaises regularly with numerous departments internally example: Account Management, Pre-Sales, Technical Account Manager, Back-Office teams to name a few.

What an Associate, Tech Support Analyst does at Visa:

The Tech Support Analyst team is a Tier 2 Client Services team tasked with supporting and assisting online and point of sale merchants, acquiring banks and partners using all Cybersource Enterprise products and services. The candidate will be responsible for providing web support, direct phone, and email to our clients. These will include assisting new and existing clients with setup of Cybersource’s digital/online payment services, educating client on the use of our enterprise business center, reports and continuing to resolve any hurdle the client might face during the interaction with the Support Analyst.

The candidate will work with other teams inside and outside the Client Service organization, provide product training, and interface with customers on a regular basis. Work streams covered by this role are scheduled, proactive & reactive in nature making this one of the most varied & flexible roles within the company. The role carries implicit leadership principle, so whilst there is no management of staff, the candidate will be required to work independently, flag concern, display accurate interpretation and response as a world class client services organization.

In this role, you are expected to:

• Accurately Interpret and response client queries on Cybersource Product and services
• Troubleshoot, replicate, and escalate product and services concern with Level 3 teams
• Using processing driven methodology
• Provide excellence client service standard
• Enter pertinent case data into CRM to track progress
• Liaise with appropriate internal teams and external parties to resolve outstanding client issues with Cybersource’s products and services
• Maintain expert knowledge of Cybersource products and services through training and self-study
• Own and maintain internal process documentation and Knowledge Base articles
• Configure internal systems to enable effective processing for clients using our services
• Offer knowledge sharing and internal support to local / global team

Why this is important to Visa?

The Level 2 function within Cybersource is a crucial client facing role in ensuring that various stakeholders are aware of challenges faced by the front-line teams and how these relate our products and requirements within an ever-changing landscape.

The function serves to display the wealth of product knowledge to our clients and our understanding on how we can help support their businesses.

Projects you will be a part of:

This role will involve process improvement and ad-hoc project assigned by the management team. The goals of these project are to improve and enhance service level targets.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The company is currently looking for a Sales Support Executive to expand its ever-growing team. If you aspire for a rewarding career, keep reading:

Responsibilities:

• Sales Order Processng (issuance of DO, invoices, etc)
• Regular Order Management Updates to the Sales Team
• Coordination of shipping schedule.
• Preparation of shipping documents (commercial invoice, packing list etc.).
• Track payment and update on system
• Maintain the customer data to ensure accuracy.
• Assist in general administration duties and Ad-hoc duties assigned

Requirements:

• ‘O’ level with 2-3 years of relevant experience.
• Self-motivated and initiative individuals.
• Possess strong negotiation and selling skills.
• Knowledge in office supplies or office automation would be an advantage.
• Knowledge on SAP and TMS system would be an advantage.

Why join us:

• Attractive commission package
• 5 days’ work week
• Good career growth/staff benefits
• Transport pick-up from Jurong East MRT

Please email your resume with your last/current drawn salary, expected salary, notice period to [email protected].

Job Description

• Industry/ Organization Type: Accounting Firm (Global)
• Position Title: Audit Technical & Training Manager
• Working Location: Central
• Working Hours: 5 days, Monday – Friday (8:45 AM – 5:30 PM)
• Salary Package: Basic up to $ 9,000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Produce technical publications; update and enhance technical working paper templates and training materials; coordinate, facilitate, and/or lead technical training sessions to uphold and advance our audit practice standards.
• Review and improve training programs based on their effectiveness; oversee the implementation of training sessions; track and monitor Continuing Professional Education (CPE) hours for audit professionals.
• Participate in and contribute to various projects, providing technical insight and expert guidance as required by organizational needs.

APPLY NOW!!!

• Bachelor’s degree in Accountancy or equivalent professional qualification
• 5 – 6 years of audit experience, preferably from an international public accounting firm
• A demonstrated deep passion for specialization in technical research and professional training
• Ability to work independently
• Good verbal and written communication skills
• Good analytical, organisational and interpersonal skills

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66101 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Accounting & Secretarial Service Provider
• Position Title: Sales Coordinator / Sales Support Executive
• Working Location: East - Paya Lebar
• Working Hours: 5 days / Monday-Friday: 8.30 am - 6 pm
• Salary Package: Up to SGD 3500 + AWS
• Duration: Permanent

Key Responsibilities

• Provide after-sales support
• Prepare quotations and provide support to the sales team
• Service client and attend to their inquiries
• Assist in marketing campaign and materials
• Make calls to potential and existing customers to get appointment settings for Sales Department
• Ad-hoc administration in other work areas as and when required/necessary

APPLY NOW!!!

• Min. Diploma
• Min. 1 year of working experience in a related field
• Training is provided to an inexperienced candidate
• Proficiency in Photoshop will be an advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65788 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

• End user support
• Assist in Operating Systems Migration and related support.
• Support and troubleshooting which includes diagnosis of hardware and software failures or problems.
• Responsible for correcting all problems associated to supported list of End User Equipment and Software.
• Installation of software/application.
• Provide accurate and timely documentation in IT Service Management Tool.
• Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.
• Synchronizing application settings to environment requirement.
• Relocation of computer devices and peripherals.
• Setting up of the end users profiles for applications.
• Proactive update and follow up to end users.
• Guide end user on required applicable tasks
• Other adhoc task as assigned.

Job Requirements

• Diploma / Nitec in Information Technology, Computer Engineering or related field
• Minimum 1 year experience in IT
• Hardworking , positive attitude
• MNC work environment
• 5 days work (8.30am to 6pm) at Cecil Road
• Salary $2500 - $3000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

System Engineer / Technical Support (Unix, Windows)

Our Esteemed and Reputable Client is looking for an System Engineer / Technical Support.

Requirements:

• Proficient in handling IT System, Server and Network Support.

• Good in managing MS Active Directory, Hyper- V, Virtualisation, Unix and Microsoft Windows.

• Good in handling Unix and Microsoft Windows AD, 2003, 2008 and Cloud Management.

• Proficient in Virtualisation, VM Ware, System, Server and Network management..

• User’s support and handling supporting enquiries.

• Good in system troubleshooting, deployment and implementation.

• Experience in Enterprise Server Configuration, System Design and Troubleshooting.

• Experience in handling Project Activities.

• Min. 4 years IT System, Virtualisation, Server, Microsoft Windows and Network experience.

• Min. Diploma/ Degree in any related discipline.

• Strong communication and persuasion skills

• Team player with strong organization and people management skills

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Lee Soo Hong (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Description
WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Technical Support Consultant (L2) plays a crucial role in making sure that happens, as the next line of support to our Service Desk. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

The Technical Support Consultant (L2) provides Tier 2 support to our clients; handling escalated support requests from Service Desk Support Consultant (Level 1), as well as any projects that require on-site troubleshooting, installations or implementations. As such, the role requires the candidate to be fairly exposed to Active Directory, server, network, Exchange or any cloud infrastructure administration.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When assistance is needed, the Technical Support Consultant (L2) can turn to the Level 3 team, the Service Delivery Manager and Technical Manager for guidance and support.

Responsibilities

• Able to function on a 24 by 7, shift-rotational basis, including weekends.
• Delight our clients with a friendly, quick and helpful experience.
• Use our ITSM Portal to work on and resolve escalated Incidents and Service Requests from the Service Desk or Level 2 team.
• Work with Service Desk Support Consultant (Level 1) to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue.
• Assist the client with remote or on-site troubleshooting activities.
• Assist the client with on-site installation/implementation & removal of equipment.
• Managing and recording all work through our ITSM portal.
• Split tickets that have several issues into their own individual tickets to ensure linear tracking and resolution.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Escalate tickets that require Team Lead or Technical Manager support.
• On-site hardware maintenance and support.
• Create and maintain documentations for on-site processes.
• Make sure that client documentations are well maintained.
• Collaborate with Projects team from time to time, to assist with project implementations on-site.
• Identify, Communicate and Mitigate potential risks to the Service Delivery Manager and clients.
• Adhere to the schedules provided by the Team Leads or Service Delivery Manager.
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks.
• Follow all our Security Procedures and keeping a vigilant eye for Security Issues.
• Identify opportunities for improvement and make constructive suggestions for change.
• Contribute to the process of innovative change effectively.
• Undertake other duties as required by the Team Lead or Service Delivery Manager.

Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent).
• ITIL v4 certification will be an advantage.
• CCNA, Microsoft certifications, VMWare or Fortinet certifications will be an advantage.
• At least 2 to 3 years’ work experience as a Level 2 Technical Support Engineer, Desktop Support Engineer, IT Service Desk Engineer or similar roles.
• Hands-on experience with Windows/Linux OS environments.
• Hands-on experience in managing Active Directory, M365, MS Exchange, Storage, VPN, Network or virtual computing infrastructure.
• Good understanding of computer systems, mobile devices and other tech products.
• Good knowledge of cloud concepts and networking.
• Excellent ability to diagnose and troubleshoot basic to intermediate technical issues.
• Familiarity with remote desktop applications.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.
• Good attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

Responsibilities:

• Analyze technical inquiries and evaluate client specifications
• Establish technical, application, and process design support.
• Prepare a quotation, including technical specifications and cost estimates for equipment or solutions, tailored to customer needs and budget.
• Develop a technical presentation for the customer.
• Communicate with the manufacturer or a representative to obtain an estimate.
• Collaborate with the draftsman to create the layout and process flow diagram or flowsheet.

Requirements:

• Min diploma in Mechanical, electrical, chemical or it’s equivalent
• At least one year related sales experience
• Prior sales experience in processing equipment/system is an added advantage
• Good communication skills

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities

• Manage all aspects of the technical project to ensure it is completed on time, within budget and meet all contractual requirements
• Lead and manage the project team
• Able to interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives
• Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables. Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management
• Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives
• Provide regular project reports/updates to customers, internal departments and management
• Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled

Requirements

• Minimum 5 years in technical project management work experience
• Experience in New Product Introduction management is preferred
• Strong project & people management skills
• Excellent communication and problem solving abilities
• Able to work within tight schedules
• Self driven and good team player
• Working location is in Jurong East
• Singaporeans only

KEY FEATURES AND ACCOUNTABILITIES

Personal Assistant

• Managing Outlook Calendar, schedule meetings and appointments.

• Screen and direct phone calls.

• Travel arrangement and expense claim processing.

• Writing of meeting minutes during management meetings.

• Coordinate events, Townhalls and brown bags sessions as and when required.

• Any other ad-hoc tasks as and when required

People Management

• Responsible for onboarding and offboarding of IT resources from end to end on a timely manner.

• Management of desks and lockers for the IT Organization.

• Updating of department Organization Chart.

Business Management

• Support invoice processing and ensure compliance with IT financial governance process and accounting policies.

• Oversee month-end time booking for management members.

SKILLS REQUIREMENTS

• More than 5 years of experience as a personal assistant or admin assistant.

• Strong organizational skills and able to multitask.

• Proficient in Microsoft Outlook Calendar, excel and PPT

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Job scope:-

• Responsible for the day-to-day administration and operational support to

the management.

• Track and prepare reports on the outputs of the different teams and

progress of the indicators.

• Assist in other data entries work, administrative matters.

• Prepare weekly management report and take minutes.

• Maintain data as part of good record keeping purposes.

• Perform any other ad-hoc office and admin duties as assigned by the

Management from time to time.

Job requirements:-

• At least Diploma or above.

• No experience required. Internal-training will be provided.

• Candidate must have basic command of English to communicate with

internal team members.

• Candidate must be computer literate.

• Candidate must possess good time management skills.

• Prefer candidate who have positive attitude and willingness to learn.

• Able to start work immediately or within short notice is advantageous.

• Working hours is Monday to Friday (8.30am to 5.30pm).

• Office is opposite Farrer Park MRT station.

Recruitment Consultant (WFH, Remote Support)/ Freelancer

Calling for Supermoms, Superdaddy, Superhero YOU!

YES! You are THE ONE! We are hiring Independent Recruitment Consultants (WFH) who are keen to take on flexible-work arrangement recruitment role. We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to jeline@starcareerconsulting.com. NOW!

Job Requirements

· Good track record in Recruitment Life Cycle

· Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage

· Min. 2 years of Recruitment experience

· Able to communicate effectively and professionally

· Confident and pleasant personality

· Good in coordination and liaison work

· Enjoy engaging with people

· Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Job Description

WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Service Desk Support Consultant (Level 1) plays an important role in making sure that happens, as the frontline member of the team. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When assistance is needed, the Technical Support Consultant (L1) can turn to the Level 2and Level 3 team, the Service Delivery Manager and Technical Manager for guidance and support.

Responsibilities

• Able to function on a 24 by 7, shift-rotational basis, including weekends.
• Ensure all calls, chats are answered and all emails are responded in a timely manner.
• Ensure all issues are properly logged into the ITSM portal.
• Perform initial classification/prioritization of the incidents.
• Perform first level triage and troubleshooting on all reported issues, ask customers targeted questions to quickly understand the precise root of the issue.
• Refer to internal Knowledge Base or resources to provide accurate technical solutions.
• Provide First Call Resolution (FCR) technical support via phone, email or chat.
• If unable to resolve, escalation to next level resolver group and keeping client informed.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Furnish timely updates to customers on the status of outstanding incidents within targeted Service Levels (SLA).
• Prioritize and manage several open incidents at one time.
• Maintain ownership of incidents and follow-up with client on reported issues until closure.
• Manage customer expectations and notify Team Lead/Service Delivery Manager in the event of unusual surge in calls of a specific nature.
• Prepare accurate and timely reports.
• Maintain jovial relationships with clients.
• Contribute knowledge articles and maintain documentations for known errors/on-site processes.
• Collaborate with the internal IT team to communicate to the client the status of their ticket every step of the way, notifying them of any changes or outages related to their issue.
• Escalate tickets that require the Service Delivery Manager or Technical Manager support.
• Identify, communicate and mitigate potential risks to the Service Delivery Manager and clients.
• Act as the Monitoring Center for internal infrastructure, monitoring via dashboards and escalating appropriately to Level 2 or Level 3 team for remediation.

Requirements

• Diploma in IT or Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System or the equivalent).
• ITIL v4 or other IT-related certifications will be an advantage.
• At least 1 to 2 years’ work experiences as an IT Service Desk Analyst, Technical Support Engineer, Desktop Support Engineer or similar roles.
• Familiarity in providing support via remote desktop applications.
• Hands-on experience with Windows/Linux OS environments.
• Basic experience in managing Active Directory, M365, VPN, Network or virtual computing infrastructure.
• Basic knowledge of cloud concepts and network infrastructure.
• Good understanding of computer systems (hardware and software), monitoring tools, mobile devices and other tech products.
• Intermediate knowledge on using Microsoft Office suite (e.g. MS Excel, MS Outlook, MS SharePoint etc)
• Excellent ability to diagnose, identify and troubleshoot technical issues.
• Excellent problem-solving and communication skills.
• Excellent time management and task prioritisation skills.
• Good attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

Job Description & Requirements

• Liaise with Clients, Consultants, and Authorities for management of the project
• Must have the experience in Diaphragm wall and pilling
• Perform Civil/Structure engineering design works
• Responsible for on-site technical / engineering / administrative matters
• Involve in project planning, implementation, and close monitoring of projects
• Determine best materials and methods with Professional Engineers
• Liaise with Architects on design and safety of the structure
• Analysis of structural components with engineering software
• Prepare drawings, specifications, and computer models of the structure
• Ad-hoc duties as assigned by the Senior Engineer

Requirements:

• Candidate must possess at least Degree in Civil/Structural Engineering
• Minimum 15 years of LTA experience required
• Required Skill(s): Good communication and interpersonal skills, ability to liaise with all levels of people
• Relevant experience in the design of Buildings, Civil and Infrastructure works
• Preferably with project site co-ordination experience
• Knowledge of engineering software and MS Office

• Act as the main point of contact and intermediary between the CEO and both internal and external stakeholders.
• Handle the CEO's calendar, arrange appointments, and facilitate meetings, including the compilation of meeting documents and presentations from relevant parties.
• Assist in the submission of commercial tenders and project bids.
• Aid in market research by creating and maintaining a market database, gathering, structuring, and analyzing business data.

Requirements:

• Diploma and above.
• At least 3 years of experience in secretarial duties.
• Proficient in business writing to craft reports and presentation slides for Senior Management and the Board.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Job Description

• Industry/ Organization Type: Heavy Machinery & Equipment
• Position Title: Technical Assistant/ Technical Coordinator
• Working Location: Penjuru Close
• Working Hours: 5.5 days, Mon to Fri (8 am – 5 pm), Sat (8 am – 12 pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Assist Technicians during mechanical repairs and routine maintenance.
• Interpret technical drawings and schematics for part fabrication, system layouts, and workflow optimization.
• Perform necessary mechanical calculations.
• Support the preparation of tools, equipment, and parts necessary for mechanical job tasks.
• Coordinate the movement of trucks and knuckle cranes to and from work sites or maintenance areas.
• Drive customers’ trucks, when required, to transport them for inspections.
• Collaborate with logistics to ensure timely and efficient scheduling of crane and truck movements.
• Provide administrative assistance, when necessary, such as maintaining service records or updating job logs.
• Other ad hoc tasks as assigned.

APPLY NOW!!!

• AutoCAD knowledge is required.
• With a valid Class 3/4 Driving license is an added advantage.
• Preferably with relevant working experience or technical knowledge.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66070 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

CoreTRM provides a cloud-based E/CTRM software platform to Oil and Commodity Trading organisations in Singapore and around the world.

https://coretrm.com/

E/CTRM stands for Energy/Commodity Trading and Risk Management software. Our platform allows trading organizations to handle and simplify the full trade lifecycle of physical and derivative trades from trade capture, through operational logistics, to financial settlement.

Our risk management features enable management to track profit and loss, positions and credit, monitor risk metrics, duties segregation, and ensure adherence to trading limits in real-time.

Due to rapid expansion and business needs, we are now looking for a Support Analyst to assist clients using our platform.

Responsibilities

• Provide Level 1 and Level 2 support via email, IM and phone to existing clients
• Log all support issues in the company issue tracking system
• Monitor outstanding issues and ensure they are dealt with within the Service Level Agreement
• Perform ongoing configuration of support issues
• Work with new clients to ensure smooth transition from implementation to support
• Resolve or explain issues to client satisfaction
• Escalate issues to the development team when appropriate
• Raise change requests for platform enhancements
• Liaise with CoreTRM product developers on changes and enhancements
• Follow CoreTRM standards, procedures, and policies
• Provide after work hours phone stand-by support (on shift with other support analysts) and/or ah-hoc cover for other support analysts (including overseas ones) when needed
• Other ad-hoc duties if needed

Requirements

• IT knowledge/skills is helpful but not a must
• Understanding of oil trading is helpful but not a must
• Excellent communication and analytical skills
• Ability to thrive in a very fast-paced and dynamic environment

NOTE: This is a client-facing role, and not an IT role. Our software is so well-designed that only some basic understanding of IT is sufficient. Ideally, the suitable candidate is a believer of systems and interested to know more about the world and processes of oil trading.

• Coordinate and support the sales team in achieving their sales targets for insurance policies and products.
• Support the sales team in preparing and processing insurance policies, quotes, and applications.
• Respond to inquiries about insurance coverage, policy details, claims, and related issues.
• Prepare and maintain accurate sales reports, records, and customer databases in compliance with relevant regulations and company policies.
• Communicate effectively with team to gather required information, answer inquiries, and provide exceptional customer service.
• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

Requirement:

• GCE ‘N’ level & above.
• At least 2 years of admin experience in Insurance industry.
• Proficient with Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Salary: up to $3500

Duration: 6 months contract

Working Days & Hours: Mon-Fri Office Hours

Location: Changi north (islandwide pickup)

Job Description:

1. Sales Administration

2. Marketing Administration

3. Office Administration

4. Secretarial support for Commercialization(COMZ) Management

5. Compliance to ISO procedures and COC

Duties and Responsibilities:

• Act as System Admin for assigned Principals

• Work closely with local IT to ensure smooth system uploads and reporting

• Schedule system reports to relevant stakeholders – COMZ Division and/or Principals

• Sales mapping by customer by Rep for uploading into the different systems

• Weekly and monthly sales overview reports to COMZ management (GM, Biz Unit Managers)

• Monthly sales reports to Finance for billing purposes

• Prepare monthly sales reports per Principal in excel pivot for COMZ managers to use for their monthly sales performance report to Principals

• Prepare monthly sales forecast templates for COMZ managers to input.

• Preparation of monthly Salesmen’s commission and quarterly Manager’s commission for COMZ Management’s review and approval

• Handle customers’ sales queries and/or redirect them to respective Sales Team

• Maintaining A&P tracking reports for HPH & Simple

• Management of access control to all confidential documents and drives upon approval by GM.

• Maintenance of filing systems for Division’s key documents (Price/Bonus Maintenance forms, Request for Return Notes, sample chits etc)

• Follow up with Principals on outstanding price and trade returns documents

• Sorting incoming faxes and forward to relevant parties

• Work with Central Admin/HR in prompt replenishment of stationery/beverages for the Division

• Prepare the necessary for monthly Division meetings – meeting room booking and arrangement, refreshments

• Secretarial support to COMZ management team in arranging travel bookings, meeting and appointments.

• Compliance with ISO procedures, quality systems and COC

• Others duties as assigned by management

Job Requirements: Min Diploma in Supply Chain/Business or similar w min 3 yrs of relevant experience

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Nets Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

To manage Admin, Compliance and Building Services of 1NN and 1NE.1-Net is fast transforming itself into Asias Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. Its uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers.

Role Profile

The Assistant Engineer shall be responsible to provide timely response, escalation and resolution to all incidents, outages and performance alerts. This includes the monitoring of 1-Nets facilities and network infrastructure and systems performance.

Responsibilities

• To perform 24x7 rotating shift duty for NOC and Network Operations.
• Changing of backup tapes based on predetermined schedule
• Preparation and compilation of team and customer weekly and monthly reports
• Process internal and external service requests including physical access, DNS changes, MS, x-connect and etc.
• Inventory Management for physical network infrastructure, x-connect.
• Provide remote hands service and onsite support to internal and customers
• Liaising with end users and vendors/Telco providers on network implementation, requirements and maintenance support
• Manage vendors or contractors in Meet-Me-Room, Cabinets and Client premises when services are required
• Responsive to troubleshoot and solve L1 Data Center and customer network issues
• Perform physical network infrastructure deployment and cross connect provisioning for internal and customers requirement
• Report to Telco Helpdesk for suspected circuit problem.
• Maintain concise and up-to-date network documentation including: Network inventories, processes, policies and procedures
• Collect and manage the statistics collection and application from the network systems
• Generate accurate and informative network analysis reports such as traffic utilization and network uptime reports

• Minimum Diploma or equivalent qualification in IT related field of study
• Must be willing to learn- No experience required as job training will be provided
• Career growth opportunities
• Able to resonate with our culture of Respect, Teamwork, Drive
• Rotating shift duty
• Basic knowledge and experience with networking protocols, including TCIP, RIP, TRACERT & PING Command
• Basic knowledge and experience with Structured Network Infrastructure for network Layer 1 & 2 support
• Pro-active in anticipating and resolving issues in the work environment
• Customer service acumen and possess a strong sense of urgency
• Strong sense of responsibilities and accountability in the work performance
• Working location : 1-Net (East) at Chai Chee / 1-Net (North) Woodlands