Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Fresh can also apply

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Job Description:

The successful candidate must skilled in Python software development and will have a passion for developing high-quality, efficient, and scalable code, and will have a strong understanding of software development best practices.

Responsibilities:

● Design, build, and maintain efficient, reusable, and reliable Python code

● Develop high-performance applications and software components using Python

● Work closely with cross-functional teams to define, design, and ship new features

● Collaborate with the development team to define software development best practices and standards

● Write automated tests to ensure software quality and reliability

● Troubleshoot and debug code, and provide technical support to other team members

● Stay up-to-date with the latest developments in Python and related technologies

● Handle Desktop Support as needed

● Mentor junior developers as needed

Additional Information:

● Bachelor's degree in Computer Science, Software Engineering, or a related field

● 3+ years of experience as a Python Developer or similar role ; Fresh can also apply

● Strong understanding of Python, including experience with Python frameworks such as Django, Flask, or Pyramid

● Good knowledge of front-end technologies, such as HTML, CSS, and JavaScript

● Familiarity with databases (e.g. PostgreSQL, Redis, MongoDB, MySQL) and SQL

● Excellent problem-solving and debugging skills

● Good communication and interpersonal skills, with the ability to work effectively with cross-functional teams

● Good presentation skills

Job Description:

• Must be a Diploma/Bachelor's Degree holder.

• Hands-on implementation experience in building full-stack Restful web Applications.

• Experience in the following domain area/Technology/Programming languages

• Communication/Data Protocols: Modbus, OPC UA/AD, IEC 101/104, TCP/IP, SFTP, MQTT, AMQP

• Programming languages: JavaScript, Python, C/C++, SQL

• Experience in Linux, Docker, PostgreSQL, And Firewall management

• Experience in Code Management and Deployment

• Certified in Microsoft Technologies will be an added advantage

• Knowledge in Azure Devops, Azure IOT and Azure sphere will be an added advantage.

Roles and Responsibilities:

• The candidate will be responsible for designing and implementing data acquisition solutions and systems that meet the requirements of our clients.

• The successful candidate will be expected to have strong problem-solving skills and be able to troubleshoot and debug complex issues.

• The candidate will also be responsible for developing and maintaining documentation for solutions, including design specifications and test plans.

Summary:

• Equipment set up for various systems, conduct testing & commissioning

• Follow up with clients in a timely manner

• Assist sales team with site survey & system design

• Provide support and manage project

• Perform troubleshooting & repair / replace faulty parts

• Provide onsite support to diagnose and rectify technical issue

• Ad hoc duties as required

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Electrical / Electronic / Mechanical / Mechatronic or engineering field

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Possess good communication and interpersonal skills

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Must have at least 1 year experience in handling project and customers

• Good working attitude and self-motivated

• Great Career Progression
• Basic + AWS + VB
• 5 Days Work
• Permanent Role

Job Description

• Offer operational support and administration for systems; oversee the performance of regional system and storage infrastructure, addressing technical issues as they arise.
• Review and guarantee comprehensive monitoring of all infrastructure and services, ensuring regional oversight of potential service disruptions.
• Identify and resolve problems, collaborating with various vendors to determine root causes and implement appropriate solutions.
• Maintain clear and accurate documentation of current configurations in the Knowledge Base.
• Aid in the implementation of agreed-upon infrastructure changes, maintenance procedures, and updates.
• Execute data backups and manage disaster recovery operations.

Job Requirement

• Bachelor's degree or higher in Computer Science/Information Technology or relevant field
• Minimum 4 years of relevant experience operating in a similar role
• Analytical and problem-solving skills
• Strong customer focus and communication skills
• Strong accountability and sense of responsibility

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chong Kar Howe

EA Personnel Reg. No.: R23117793

• Transport Pick-up point at various MRT stations!
• Candidates with no working experience but with relevant qualifications are welcome to apply!

Post 1) Engineering Assistant (Operation)

Job description:

• To support Production Technicians/Operators in machine and process troubleshooting, process change process control, failure analysis and assist supervisor in controlling the production team.
• To specialize in processes and to perform higher level of troubleshooting and failure analysis
• Guide the technicians and operators to achieve required output and quality
  To check on the supplementary materials change to ensure they are properly done
• To assist Line Engineer to check all the control chart and checklist
• To ensure smooth production operation with production report
• To monitor, troubleshoot and improve the production daily final test yield
  To perform maintenance and troubleshooting of machinery.

Post 2) Technician / Engineering Assistant (Manufacturing)

• Operation of the machines and process to ensure non-stop operation of the production line. Including regular input of raw materials to the fully automated line.
• Normal operation and monitoring of the machines to ensure that the output is of the required quality and quantity as well as to perform troubleshooting and repair whenever there is machine down so as to ensure minimum machine downtime is incurred.
• To perform target change, head calibration and to ensure proper procedure is carried out.
• For any major trouble, a written report is to be submitted to the supervisor regarding the nature of that trouble.
  Sample taking, measurement and writing of control charts/ checklists. To perform the conditioning of the machines if the measurement shows irregular trend and out-of specs occur.
  Carry out 5S and machine cleaning regularly to keep a high level of cleanroom cleanliness.
  Any other jobs as required by the production supervisor.

Requirements:

• Nitec /Diploma in engineering disciplines
• 2-3 years of relevant experience in manufacturing and cleanroom
  environment
• Able to perform 12-hour shift work.

Tempserv Pte Ltd
License No: 06C3745
Daniel Lee I EA. Reg. No: R1989151

KEY RESPONSIBILITIES :

• Analyze existing manufacturing processes to identify areas for improvement in terms of efficiency, quality, and cost-effectiveness
• Develop and implement strategies to optimize production processes and increase overall productivity. Conduct time and motion studies to identify bottlenecks and streamline workflows.
• Drive continuous improvement initiatives by implementing Lean and Six Sigma methodologies.
• Collaborate with production teams to identify and eliminate waste, reduce cycle times, and improve overall process reliability.
• Monitor key performance indicators (KPIs) and implement corrective actions as needed.
• Work closely with quality control teams to ensure that manufacturing processes meet or exceed quality standards.
• Conduct root cause analysis and implement corrective actions for quality-related issues.
• Conduct feasibility studies and provide input on the selection of equipment and technology for new processes.
• Ensure the successful transfer of new processes from development to production
• Collaborate with maintenance teams to ensure the proper functioning of equipment and address any breakdowns promptly.
• Create and maintain detailed documentation of manufacturing processes, standard operating procedures (SOPs), and process parameters.
• Generate regular reports on key metrics, process performance, and improvement initiatives. Present findings and recommendations to management and stakeholders.
• Collaborate with cross-functional teams, including production, quality assurance, maintenance, and supply chain, to achieve common goals.
• Additional duties & responsibilities as assigned by Manager
  

REQUIREMENTS :

• Proven experience in a manufacturing environment, with a focus on process optimization and improvement.
• Strong knowledge of Lean and Six Sigma principles.
• Excellent technical & interpersonal skills, resourceful and team player.
• Experience in fully / semi-automated manufacturing environment, familiarity with various manufacturing processes, equipment, and technologies. PLC knowledge is a plus.
• Self motivated, ability to work under tight deadlines.
• Strong problem solving & analytical skills, Excellent communication and Technical reporting skills.
• Proficient in the use of relevant software tools, working knowledge of Solidworks, Auto Cad
• Familiarity with health and safety regulations.
• Degree in Mechanical / Electrical / Industrial Engineering with 3-5 years’ experience in manufacturing environment.
  

HOW TO APPLY:Interested applicants, please click on “Apply Now” or email [email protected]

We regret only shortlisted candidates will be notified.Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte LtdEA

License No: 19C9950EA

Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Company information
Registration No.201935022Z

EA No.19C9950

Job Description & Requirements

• Perform planning and scheduling for all maintenance works, including work and safety procedures, labour & equipment, spare parts and material requirements
• Ensuring the daily, periodical and shutdown maintenance works are carried out in a safe and timely manner
  - Carry out engineering studies of E&I works in modifications, revamping or upgrading of plant facilities to reduce plant trouble
• Carry out technical investigation of plant problems, evaluate findings and recommend countermeasures or propose new ideas to enhance the reliability of E&I system and equipment
• Manage and maintain proper maintenance records & reports following industrial and regulatory requirements
• Manage and maintain proper stock level of spare parts inventory
• Plan and ensure the costs are under control
• Provide training and guidance to junior engineers and contractors to maintain safe work record

Interested applicants kindly reach us at [email protected]

Pheeraphat Jirotmontree

Reg No: R1107890

Talent Focus Pte Ltd

EA License: 22S1209

Job Responsibilities:

• Carry out preventive maintenance and troubleshooting of escalators and lifts
• Strong interest in technical know-how and hands-on experience
• On-the-job training will be provided

Requirements:

• Diploma/ Degree holder in Mechanical, Electrical or relevant Engineering background
• 1-2 years of working experience, preferably in construction/ lift industry
• Good communication and able to multi-task
• Preferably with supervising experience

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte LtdEA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)EA Personnel Reg No: R24121213

Company information
Registration No.201935022ZEA No.19C9950

• Transport Pick-up point at various MRT stations!
• Candidates with no working experience but with relevant qualifications are welcome to apply!

Post 1) Engineering Assistant (Operation)

Job description:

• To support Production Technicians/Operators in machine and process troubleshooting, process change process control, failure analysis and assist supervisor in controlling the production team.
• To specialize in processes and to perform higher level of troubleshooting and failure analysis
• Guide the technicians and operators to achieve required output and quality
  To check on the supplementary materials change to ensure they are properly done
• To assist Line Engineer to check all the control chart and checklist
• To ensure smooth production operation with production report
• To monitor, troubleshoot and improve the production daily final test yield
  To perform maintenance and troubleshooting of machinery.

Post 2) Technician / Engineering Assistant (Manufacturing)

• Operation of the machines and process to ensure non-stop operation of the production line. Including regular input of raw materials to the fully automated line.
• Normal operation and monitoring of the machines to ensure that the output is of the required quality and quantity as well as to perform troubleshooting and repair whenever there is machine down so as to ensure minimum machine downtime is incurred.
• To perform target change, head calibration and to ensure proper procedure is carried out.
• For any major trouble, a written report is to be submitted to the supervisor regarding the nature of that trouble.
  Sample taking, measurement and writing of control charts/ checklists. To perform the conditioning of the machines if the measurement shows irregular trend and out-of specs occur.
  Carry out 5S and machine cleaning regularly to keep a high level of cleanroom cleanliness.
  Any other jobs as required by the production supervisor.

Requirements:

• Nitec /Diploma in engineering disciplines
• 2-3 years of relevant experience in manufacturing and cleanroom
  environment
• Able to perform 12-hour shift work.

Tempserv Pte Ltd
License No: 06C3745
Daniel Lee I EA. Reg. No: R1989151

• Monday - Friday: 8.15am - 5.45pm
• Location: Woodlands
• Having own transport is preferred

Our Client is dealing with Vacuum Solutions, Equipment & System.

Responsibilities:

• Assist Project Manager in managing and monitoring day-to-day projects operation
• Ensure proper taking over of in-coming projects from sales department
• Proper preparation (Cost Sheets, Cost-estimates etc) and documentation of individual project upon received work orders
• Manage multiple projects independently and to be familiar with system integration works
• Liaise with Clients, Contractors and Consultants from design stage, project
• Attend to all project related queries and to check drawings to resolve discrepancies during design stage
• Responsible for stakeholder's management which includes attending meetings, coordination discussion, shop drawing preparation, documentation submission and supervision works.
• Ensure proper planning & control of all project/order assigned with approved project schedule updated with events changes
• Preparation of Progressive Claim and other claim related documents to ensure smooth payment transaction between company and all other clients
• To coordinate and establish good relationship with all current and future suppliers for smooth project execution
• Other ad-hoc duties as assigned

Requirements:

• Diploma and/or Degree in Mechanical Engineering or other Engineering discipline, project management, or equivalent
• Minimum 2 years of working experience
• Knowledge in Waste Management and Pneumatic Waste Conveyance System will be an added advantage

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Job Description:

• Involve in the project or maintenance services related to General Security Systems, Alarms Systems, CCTV Systems, Access control systems and Server & Network infrastructure whenever required
• Perform Installation, Implementation, Configuration and testing of system/storage equipment & setup
• Troubleshoot problems encountered on site
• Develop implementation plan, migration plan and acceptance test plan for the project.
• Conduct acceptance tests with users and address the testing findings/issues
• Work closely with Project/Maintenance Managers in planning the implementation tasks
• Maintain an accurate and consistent set of work instructions service delivery processes.
• Develop As-built documentation for the handover Job
• OT allowance and a company vehicle will be provided

Job Requirements:

• Candidate must possess at least a Professional Certificate/Nitec, Diploma, Advanced/Higher/Graduate Diploma, Engineering (Electrical/Electronic/Information Technology) or equivalent
• Minimum 2 years experience in the Operational Technology/Information Technology industry
• Knowledge of networking and IP/TCP protocol
• In-depth knowledge in CCTV, Access Control and System Servers etc.
• Hands-on experience in security-related tasks such as OS tightening, patching and updating, virus scanning will be an added advantage.
• IT Certification in Windows system & storage, network, database, virtualization and cloud technologies will be an added advantage
• Good communication skills and a positive working attitude.
• Candidate must possess a Class 3 driving license

Clarice Lim (R1656152) | Anchor Search Group Pte Ltd (17C8528)

• Permanent position with various allowances
• Entry level and willing to work in shift
• MNC Chemical Manufacturing Company

Job Responsibilities

• Lead a group of Production Technicians in the safe and smooth running of the production.
• Assist the Process Engineer to conduct activities and projects to optimize operation during Shift to achieve operational and cost efficiency.
• Troubleshoot plant/equipment/quality issues and recommend countermeasures.
• Monitor and ensure plant equipment integrity and reliability.
• Assist the Process Engineer to support Shift operation by providing suitable operating conditions for stable plant operation and product quality control.
• Train and develop team members.

Requirements

• Possess Degree in Chemical Engineering or its equivalent, experience in petroleum, chemical or polymer industries added advantage.
• Have knowledge of process control and troubleshooting, hands on knowledge of plant equipment and instrumentation.
• Essential prerequisites include good analytical and technical report writing skills, ability to be a team player with leadership, initiative, drive & commitment, able to take pressure and able to communicate well with others.
• This is a shift work position (i.e. Rotating AM and PM shifts, including weekends and Public Holiday) and there will be scheduled off days.

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

POSITION: Network Engineer L2

TECHNICAL TALENT SPECIALIZATION

Responsible for day to day Operations and administration on network & security infrastructure

Perform Installation, configuration and maintenance of network equipment and network operating System

Responsible for network design and security particularly trouble shooting and/or debugging network related problems.

Good Knowledge troubleshooting, problem identification, problem resolution and/or resolution recommendation activities to first- and second-level teams

Managing of Cisco Security devices; ASA appliance 5555-X and 5585-X, Juniper Net screen & (including virtual firewall contexts) , Checkpoint Firewall

Managing of Cisco Data & Security Devices; ASDM, CSM and DCNM

Managing of Servers; AAA, SNMP, Syslog, NTP, DHCP, FTP, DNS, IPS, VPN, AAA, DNS, DHCP, load balancers

Managing of Cisco Routers and Switches Catalyst 6500,4500,3750,2960 & 3560 Series

Managing of Alcatel Switches Omni Switches 6850 & Omni Switch 9000

Significant exposure to TACACS+, Radius, and Cisco Access Control System

Network consulting for new projects.

Implementation of new solutions and risk mitigation techniques

Receipt, evaluation and implementation of inbound Network Access user and device provisioning/de-provisioning service requests

Experience in managing Wireless Environment with WLAN Controller.

Experience in managing Network Access Control

Assets risk measurement and Mitigation/Minimize risk

Network security issue resolving approach

Alignment with security governance team

Perform maintenance of the network authorization infrastructure as well as network backup system.

Maintains inventory of equipment and parts as well as documentation of vendor activates.

Develop and documents systems standards for computer and network device.

Recommend and schedule repairs to the LAN/WAN and ensure timely user notification of maintenance requirements and effects on system availability.

Strong networking background and experience, with the ability to do troubleshooting of both access control and network related problems.

Troubleshoot networks, system, and applications to identify and correct malfunction; other operational difficulties and provide telephone and internal users.

Qualification:

5+ Years of Strong Experience in Networking & Security is must.

Must be Graduate in Engineering /Diploma/ Bachelor's degree in Computer Information System or related field.

Preferably with one of the given Certification - CCNA/CCNP

OTHER REQUIRED SKILLS:

Operational experience in managing/maintaining Enterprise network environments within a managed service environment.

Excellent English written and verbal communication skills with specific focus on technical and operational documentation.

Must be customer-focused with good problem solving skills.

Willingness and ability to teach and train others.

Job Description:

The successful candidate must skilled in Python software development and will have a passion for developing high-quality, efficient, and scalable code, and will have a strong understanding of software development best practices.

Responsibilities:

● Design, build, and maintain efficient, reusable, and reliable Python code

● Develop high-performance applications and software components using Python

● Work closely with cross-functional teams to define, design, and ship new features

● Collaborate with the development team to define software development best practices and standards

● Write automated tests to ensure software quality and reliability

● Troubleshoot and debug code, and provide technical support to other team members

● Stay up-to-date with the latest developments in Python and related technologies

● Handle Desktop Support as needed

● Mentor junior developers as needed

Additional Information:

● Bachelor's degree in Computer Science, Software Engineering, or a related field

● 3+ years of experience as a Python Developer or similar role ; Fresh can also apply

● Strong understanding of Python, including experience with Python frameworks such as Django, Flask, or Pyramid

● Good knowledge of front-end technologies, such as HTML, CSS, and JavaScript

● Familiarity with databases (e.g. PostgreSQL, Redis, MongoDB, MySQL) and SQL

● Excellent problem-solving and debugging skills

● Good communication and interpersonal skills, with the ability to work effectively with cross-functional teams

● Good presentation skills

Summary:

• Equipment set up for various systems, conduct testing & commissioning

• Follow up with clients in a timely manner

• Assist sales team with site survey & system design

• Provide support and manage project

• Perform troubleshooting & repair / replace faulty parts

• Provide onsite support to diagnose and rectify technical issue

• Ad hoc duties as required

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Electrical / Electronic / Mechanical / Mechatronic or engineering field

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Possess good communication and interpersonal skills

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Must have at least 1 year experience in handling project and customers

• Good working attitude and self-motivated

Job Description:

• Must be a Diploma/Bachelor's Degree holder.

• Hands-on implementation experience in building full-stack Restful web Applications.

• Experience in the following domain area/Technology/Programming languages

• Communication/Data Protocols: Modbus, OPC UA/AD, IEC 101/104, TCP/IP, SFTP, MQTT, AMQP

• Programming languages: JavaScript, Python, C/C++, SQL

• Experience in Linux, Docker, PostgreSQL, And Firewall management

• Experience in Code Management and Deployment

• Certified in Microsoft Technologies will be an added advantage

• Knowledge in Azure Devops, Azure IOT and Azure sphere will be an added advantage.

Roles and Responsibilities:

• The candidate will be responsible for designing and implementing data acquisition solutions and systems that meet the requirements of our clients.

• The successful candidate will be expected to have strong problem-solving skills and be able to troubleshoot and debug complex issues.

• The candidate will also be responsible for developing and maintaining documentation for solutions, including design specifications and test plans.

KEY ROLES AND RESPONSIBILITIES

• Perform Network Security operations.

• Responsible for installation/configuration/upgrade of security infrastructure (Firewalls).

• Prepare documentation for security technical standards, standard operational procedures, and hardening standards.

• Coordinate and implement appropriate technical security systems.

• Monitor, analyse, respond and resolve security incidents, conduct investigative procedures and implement corrective measures.

QUALIFICATIONS & EXPERIENCE

• Degree in Computer Science / Engineering or its equivalent.

• Knowledgeable in Network Security, Cyber Security in the operational environment.

• Expertise across a variety of security products including firewalls

• Must have experience in Firewalls management and migrations of Firewalls.

• Must have experience in network operational support.

Main Responsibilities

• Pre-plan and prepare construction schedule, coordinate activities
• Close monitoring of construction work activities
• Study project specifications such as civil/structural, architectural and M&E drawings
• Prepare daily/weekly/month site report
• Maintain safe and clean working environment and ensure compliances according to standard rules and regulations
• Liaise with both internal and external parties for efficiency.
• Other ad-hoc duties as assigned by Construction Manager, Project Manager

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Charmaine Tin Zi Jin
EA Personnel Reg No: R23113892

Infrastructure Engineer

Job Description:

• Operate, manage, and maintain VMWare ESX and HCI technologies

• Knowledge of administering Windows Server 2016, SQL 2016 and Windows Clustering technology

• Red Hat administration

• Plan, coordinate, and execute product installations, product upgrades, patch installations and hot fix installations

• Create, manage, and maintain documentation related to the managed systems and operation

• Perform hardening benchmarks adhering to defined procedure and checklist. Maintain the infrastructure in such a way that it is secure against unauthorized access.

• Deploy and deliver the project deliverables as stated in the project scopes extracted from the proposal/contract.

• Update the Infrastructure team lead on the project progress and status.

• Implement changes through Change Management Process on system components. Ensure change impact is evaluated, contingency plan and test plans are created to support the change request.

• Build, configure, and rollout new releases through Release Management Process on system components that affect operations. Organize training for new releases where necessary.

• Identify, isolate, resolve, escalate and close incident/problem ticket according to ITSM Incident/Problem Management Process.

• Ensure backup and recovery of system components is carried out, so that critical services can continue in the event of a disaster.

• Perform daily system health check

Requirements:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.

• At least 3 year(s) of working experience in the related field is required for this position would be advantageous.

• Preferably possess certifications such as Microsoft MCITP, VMWare certified professional or equivalent

• Full-Time position(s) available.

Main Responsibilities

• Coordinate maintenance contractors, review checklists and ensure customer D.O. sign-off within the time.

• Support Data analytics team with ongoing improvement on automation of data gathering, analysis and reporting, including fault detection and root cause identification

• Prepare and maintain comprehensive energy conservation action plan to include previous and ongoing efforts and short, intermediate and long-term goals

• Prepare operational and maintenance schedule as per MIS

• Work closely and collaborate with the customer support team to ensure customer satisfaction.

• Identify potential upselling opportunities at client site during regular or ad-hoc maintenance

• Remote monitoring of the system operation and performance and reach site if any emergency.

• Familiarization of Refrigeration System Chillers & Freezers, Compressors, Cooling towers, FCUs, Cold room, ETV doors and related controllers.

• Working with a team and deliver the work within the planned schedule.

• Collect the onsite operating parameters like cold room and space temperature and verify with SCADA.

• Collaborate with Internal teams regarding any controls and programming related onsite works.

Qualifications

• Diploma, Bachelor of Engineering Mechanical, Electrical or Equivalent

• Electrical or Mechanical troubleshooting experience would be advantageous

• HVAC knowledge of Chiller Plant, FCU, SCADA, Air side equipment

• Strong communication and analytical skills.

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.

2. Perform installations, migrations, and troubleshooting on systems.

3. Troubleshooting of Desktop related issues.

4. Servers, database, and IT infrastructure maintenance and support including configuration upgrades.

5. Other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Previous experience of working in an IT support role for about 1-2 years.

• Ability to communicate effectively with a wide variety of people in a professional. manner, face to face, on the telephone, and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

• Ability to prioritize, manage, and perform under pressure.

• Excellent knowledge of Customer Service best practices.

Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and a positive attitude are expected.

• A team player with the determination to drive to excel.

• Excellent customer service skills.

• Self-motivated with a strong drive to succeed.

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Fresh can also apply

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Summary

This role is to service and repair material handling equipment and provide good customer service to ensure customer satisfaction.

Job Description

• Analyse, diagnose and rectify issues on material handling equipment.

• Carry out electrical, electrical and hydraulic repairs on equipment and components.

• Perform scheduled preventive maintenances.

• Perform modification, commissioning works.

• Communicate and attend to site customer’s request.

• Communicate well with internal stakeholders to ensure customer satisfaction.

• Undertake Supervisor’s Instruction

• Perform stock take

• Provide support and guide new colleagues

• Attend trainings

Requirements

• Strong Electrical, mechanical, hydraulic knowledge

• Good computer skills

• Able to speak and write English for handling English speaking people

• Possess valid class 3C driving license ( drive Van )

• Possess customer service mind-set

• Diploma in Electrical / Electronics / Mechatronics / Automotive

• At least 2 years’ experience in the technical field such as MHE, cranes, marine equipment, industrial vehicles.

• Able to work on one’s own

• Willing to take on jobs outside normal working hours

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT .

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Provide video and audio-conferencing system support to end users

• Manage incidents and requests from customers.

Job Requirements

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile/smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure