Responsibilities:

• To perform work in Post Market Surveillance, so as to deliver satisfactory quality work / investigation in the field of market returned products and within an agreed timeline.
• Investigation of Field Returned Product:
• Take ownership to track status of inbound / outbound delivery of returned components / products.
• Verify consumer complaint symptom.
• Maintain field returned master database.
• Provide preliminary data analysis based on field returned master database.
• Owns preparation for QCT meeting (Quality Complaint Team)
• Compile & send list of samples to be reviewed.
• Provide pre-investigation outcome (e.g., confirmation of consumer complaint / checks and measurement data).
• Support QCT per instruction / requirement of engineers vii. For Safety field returns in addition to above steps, take ownership and update status in Safety return handling system in SAP
• To perform a list of tests according to agreed Test Schedule and following available Test Instructions. To provide monthly reports on the completed test based on Supplier time sheet format.
• To perform a list of maintenance activities according to agreed schedule, including adhoc repairs.
• To provide monthly reports on the completed maintenance activities based on Supplier time sheet format.

Requirements:

• Diploma / Degree in Electrical/ Electronics.
• Experience in trouble shooting, failure mode analysis and have proactiveness in problem solving & documentation of findings.
• Experience in a Quality Related function is preferred.

Duties and Responsibilities

• To be able to assist Sales and Business Development Team in the counting of Lighting control system components.

• To be able to provide project tender Bill of Quantities (BQ) in order to generate accurate quotations.

• To be able to do AutoCAD drawing or lighting control schematic for projects.

Skills and Specifications

• Ability to identify and implement efficient paths of action to finish the assigned work.

• Ability to exercise independent judgment.

• Good communication and organization skills.

• Knowledgeable in AutoCAD and Electrical skills

• Positive and Good Attitudes, towards works and fellow colleagues.