Job Description

• Manage the Flat Glass Business in the Asia Pacific region and other regions
• Develop and implement sales strategies in target markets and lead department heads in executing them
• Give direction and set specific objective to be achieved.
• Plan and execute capacity allocation of products in the Asia Pacific region in collaboration with suppliers.
• Establish differentiation of business by products, sales & marketing and services (especially for value added products) to cater to specific market needs.
• Monitor and analyse SEA trends, improvise strategies to ensure targets are met.
• Formulate and implement business activities (eg. Sales, Marketing, R&D, Manufacturing, Logistics, People Management) in the Asia Pacific region and other regions based on Headquarters’ business direction.
• Lead and monitor the team across various locations. Foster a culture of continuous improvement
• Prepare monthly management reports for Japan Headquarters
• Establish annual budgets and monitor income and expenses
• Negotiate price and volume with suppliers and customers.
• Ensure that the above activities and systems comply with Japan Headquarters’ requirements

Job Requirements

• Fluent in Japanese (Level N1) to communicate with Japan Headquarters and other overseas offices
• Bachelor’s Degree in Business or related fields
• At least 15 years of regional managerial experience, such as in Sales, Marketing and Project Management, Manufacturing in the Glass Business
• At least 2 years of experience in a top management position
• Deep understanding of and experience in strategy formulation, policy deployment and management systems (eg. Sales, Marketing, R&D, Manufacturing, Logistics, Accounting and Organizational)
• Extensive knowledge of Glass markets, key players, competitors, business models, products and technology
• Broad understanding of business trends and technical requirements of different countries
• Considerable knowledge of high value added Glass products and their markets
• Company & Project Management skills
• Diversified regional network of manufacturers and customers
• Effective interpersonal and communication skills, comfortable with interacting with people of diverse cultural backgrounds
• Strong analytical, organising, negotiation, project & team management and supervisory skills

Job Description:
We are looking for a passionate and creative Marketing Executive to join our team. The ideal candidate will be responsible for developing and executing digital marketing strategies to increase our online presence, engage our audience, and drive sales growth. If you have a knack for storytelling, a keen eye for design, and a deep understanding of digital trends, we want you on our team!

Key Responsibilities:

• Develop, implement, and manage digital marketing campaigns across various channels, including social media, email, SEO, and paid advertising.
• Create engaging and relevant content for social media platforms, website, and email newsletters.
• Monitor and analyze the performance of digital marketing campaigns, providing insights and recommendations for improvement.
• Manage the company's social media accounts, including content creation, scheduling, and community engagement.
• Collaborate with the design team to create visually appealing graphics and videos.
• Conduct market research to identify trends and opportunities for growth.
• Stay updated with the latest digital marketing trends and best practices.
• Coordinate with external vendors and agencies as needed.

Requirements:

• Min Diploma in Marketing, Communications, or related field.
• At least 1 year of relevant experience in marketing.
• Proficient in using social media platforms (Facebook, Instagram, LinkedIn, etc.) and digital marketing tools
• Excellent written and verbal communication skills.
• Creative mindset with a strong attention to detail.
• Ability to work independently and as part of a team.
• Knowledge of graphic design software (Adobe Creative Suite, Canva) is a plus.

Interested applicants, you may either apply via here or sent an email at [email protected].

At present, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

Responsibilities

• Secure appointments from client inquiries through different platforms (Social media channels / Phone calls / Emails)
• Create connections to potential clients from provided leads and sources through phone calls
• Send reminders to clients for upcoming appointments
• Prepare monthly sales conversion report

Requirements

• Ability to work independently and be an excellent team player
• Excellent communication and interpersonal skills
• Experience in relevant fields will be an added advantage
• Shift require
• 
  

We are looking for a compassionate and enthusiastic team player to join us as an Assistant Programme Executive at Active Aging Centre @ Chai Chee. The Assistant Programme Executive assists with the centre activities and clients at the centre

- Plan and prepare monthly activities schedule for clients.

- Engage with the clients during the activities.

- Pack and distribute food ration packages.

- Assess clients’ need and make necessary referrals to appropriate agencies and/or various care services.

- Manage and maintain all necessary documentations and paperwork of clients’ data and centre activities.

- Maintain the general cleanliness of the centre.

- Assist the centre manager on any other ad-hoc duties.

Working Hours:

Monday to Friday : 8:00AM – 5:00PM
Saturday/Sunday : Minimum 2 Saturdays or Sundays

Entry level to junior position for candidates with experience in digital and social media marketing. You must be competent in social media marketing, have a strong interest in food and a solid portfolio to show for this.

Please include your expected salary range in your application.

A key player in the seafood sector, the company’s services include seafood trading, processing and retailing. The company believes in sustainability and bringing the best seafood for all to enjoy.

Key Responsibilities:
Support the Brand and Marketing Manager on all brand and marketing matters including:

• Plan social media calendars, create engaging content and manage the social media channels (LI, FB, IG and Tiktok etc. for both B2B and B2C brands);
• Strategise, implement and manage ad buys on Meta, Tiktok and Google, with effective tracking for campaign results and improve ROAS;
• Collaborate with influencers and other brands to achieve brand and marketing objectives;
• Monthly reporting of digital marketing initiatives and ROIs;
  Work with in-house designers and manage agencies for design work and SEO (including updating on shopify site);
• Produce seo-optimised blog copies for website;
• Oversee design and creatives for all marketing materials and collaterals;
• Support integrated brand and marketing campaigns for a wide range of products;
• Other adhoc duties assigned;

Requirements:

• Up to 3 years’ experience in digital and social media marketing, preferably in-house and in the FMCG industry
• Diploma/Bachelor in business and/or marketing preferred
• Have proven tracked record of managing ads campaigns from planning to implementation, tracking and reporting
• A good eye for aesthetic
• Possess relevant skills for social media content creation with a solid portfolio to show
• Able to use capcut or other video editing softwares to create reels/Tiktoks
• Familiar with digital marketing ad buy and its technical requirements
• Able to produce content in Mandarin for China market
• Self-starter with strong project management skills and ability to work on multiple projects and deliver them within given timelines
• Able to work with and manage designers and agencies
  

A plus if you have:

• Website management experience (shopify)
• Packaging design experience (to vet)
• GA4 reporting
• A passion for seafood, of course!
  

• Position : Shipping Executive – Up to $3,500 - Henderson - All Welcome!
• Location : Henderson Road
• Working hours : 5 Days Work Week – Monday to Friday: 9.00AM to 6.30PM
• Salary (commensurate with experience) : Up to $3,500 + AWS + 14 Days Annual Leave
• Duration : Perm
• Industry : Integrated Logistics, Sourcing And Storage

Responsibilities:

• Lead the documentation team in preparing, reviewing, and processing all necessary documents for import, export, and re-export activities, including the submission of Shipping Instructions, Bills of Lading, Commercial Invoices, Packing Lists, and Certificates of Origin.
• Directly manage the preparation of documentation for both 3PL (Bonded Warehouse) and Trading operations.
• Ensure accurate and timely submission of customs documentation using TradeNet.
• Coordinate with carriers and forwarders to book container space for shipments, ensuring timely bookings to prevent delays.
• Manage the logistics for import, export, and re-export shipments, liaising with carriers to facilitate smooth operations.
• Monitor the status of incoming and outgoing shipments, handling Arrival Notices, Bills of Lading, Switch BL, and other shipment-related documentation.
• Serve as the primary point of contact for resolving issues related to shipment documentation or delays.
• Check Estimated Time of Departure (ETD) and Estimated Time of Arrival (ETA) on Portnet.
• Arrange shipments with hauliers to ensure timely delivery.
• Act as the main point of contact for clients regarding logistics documentation, providing regular updates on shipment status and addressing any concerns.
• Coordinate with internal departments to ensure that documentation processes align
• Prepare and send quotations for 3PL services to customers.
• Monitor and manage demurrage, storage, and detention charges, taking proactive steps to minimize costs.
• Generate reports
• Any other ad-hoc duties

Requirements:

• Minimum ‘O’ Levels Qualifications
• With TradeNet and possessing a TradeNet Declarant ID
• All Welcome!

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Associate Consulting Director (APAC)

Reg no.: R21101247 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Position: HR Admin Executive
• Location: Gul Road (Company Transport Provided: Woodlands, Bukit Batok, Choa Chu Kang, Jurong East, Boon Lay)
• Working hours: Monday to Friday (8am - 5.30pm)
• Salary (commensurate with experience): Up to $4,000 + Performance Bonus (3-6 Months) + Flexi Benefits + OT pay (if required)
• Duration: Permanent
• Industry: Marine & Construction Engineering (Listed & MNC Company)

Main Responsibilities:

• Assist in Career Conversion Programme (CCP) and HR project
• Assist the funding grants and Employee Benefits programmes
• Handle insurance claim for work injury, GHS, etc
• Administer full-cycle of scholarship programmes
• Support in talent development programme to support company’s retention / growth and succession planning
• Any other ad-hoc duties assigned

Requirements:

• Bilingual in both English and Mandarin to converse with Mandarin speaking clients
• Minimum Diploma in any field
• At least 1 year of relevant experience required
• Proficient in Excel and HR policy writing

Email to: [email protected] for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Position : Sales Executive (Outdoor/Premium Bath Accessories) - Up to Gross $4,500 or more
• Location : Central - Henderson Road
• Working hours : Monday to Friday | 9am to 6.30pm
• Salary (commensurate with experience) : Up to $4,500 (Basic Up to $3300 + Up to 3.5% Commission) + Transport Reimbursable + Performance Bonus + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Premium Bathroom Accessories

Main Responsibilities:

• Supports Sales Manager in achieving monthly & annual project sales targets.
• Servicing & pitching to Singapore interior designers, architects, contractors & developers
• Canvassing & establishing new clientele base for the company

Requirements:

• Minimum of 1-2 yrs outdoor sales experience in Singapore / Malaysia
• Minimum O / A levels / Diploma.
• Excellent Interpersonal skills & packing tremendous passion in interior design & all things beautiful.
• Bilingual in English and Mandarin to communicate with Chinese clients who can only speak mandarin.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Position : HR - Sales and Operations Assistant Manager/ Manager
• Location : Midview City- Near Brighthill MRT
• Working hours : 5 days work week: Monday- Friday: 8.30am – 6.00pm
• Salary (commensurate with experience) : Up to $6000 basic + AWS + Variable Bonus + Medical + 12-14 days annual leave
• Duration : Permanent
• Industry : Food & Beverage Services

Main Responsibilities:

• To handle Sales & Operations of the Company
• Liaise with Customers and Candidates
• Communicate with Relevant Governmental Authorities
• Overseas Day-To-Day EA Activities

Requirements:

• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only
• At least 2 years of relevant experience
• Possess CEI (KAH) or CEI (Basic)
• Familiar with WPOL & EPOL and other MOM’s Online Portal
• Responsible, Hardworking and Able To Work Independently

Email to [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Purpose

The individual in this position is responsible for supporting the system users for ERP and application systems.

Responsibilities

• Handle daily system support for users regarding company system-related issues through various organizational communication channels.
• Diagnose, troubleshoot, and resolve ERP system and applications systems issues promptly, escalating to higher-level support when necessary.
• Lead the IT system implementation and improvement project.
• Manage and support user accounts, access permissions, and IT-related documentation.
• Liaise with various teams and vendors to facilitate the timely completion of different IT projects.
• Review and develop IT policies, standard operating procedures, and business plans for the organisation.

Job Requirements

• Degree/Diploma in Information Technology or equivalent.
• At least 4 years of experience managing ERP system operations (Supply chain management, logistics and Accounting) and leading system implementation projects (SAP, Oracle, MS Dynamics, or similar).
• At least 3 years of experience managing and developing Business intelligence Systems (Power BI, Domo, Tableau or similar).
• Strong analytical and troubleshooting skills in revolving technical and operational issues.
• Possess strong interpersonal communication skills and ability to work independently.
• Preferably able to communicate in Japanese (JLPT level N2 and above)

We regret that only shortlisted candidates will be contacted.

Job Summary: The Procurement Executive is responsible for managing the end-to-end procurement process, including sourcing, negotiating, and purchasing goods and services to meet the organization’s needs. You will be handling procurement for both Singapore and Germany entity.

Key Responsibilities:

1. Supplier Sourcing & Management:

• Identify and select suppliers/vendors based on quality, cost, and reliability.
• Negotiate terms and conditions, including prices, delivery schedules, and payment terms.
• Develop and maintain strong relationships with suppliers to ensure quality and on-time delivery.

2. Procurement Planning & Strategy:

• Collaborate with departments to determine procurement needs and develop a strategic plan.
• Forecast demand and ensure stock levels meet organizational requirements.
• Prepare and monitor procurement budgets to ensure cost efficiency.

3. Purchase Order Management:

• Prepare and process purchase orders for goods and services.
• Track order status and ensure timely delivery of products or services.
• Manage vendor invoices and ensure accurate processing and payment.

4. Market Research & Cost Control:

• Conduct market research to identify new suppliers and market trends.
• Monitor and analyze market conditions to ensure competitive pricing and cost savings.

5. Compliance & Reporting:

• Ensure all procurement activities comply with company policies and legal regulations.
• Maintain accurate records and reports related to procurement activities, including supplier performance.

6. Team Collaboration:

• Work closely with other departments (e.g., Finance, Logistics, and Operations) to align procurement with company needs.
• Train and supervise procurement assistants and junior team members.

Qualification & Experience:

Degree, Diploma or equivalent Min 2 years’ experience. Good communication skills with the ability to collaborate effectively across teams and with peers. Detail-oriented, adept at multitasking and managing priorities to meet tight deadlines.

• Oversees back-of-house operations.
• Hires, trains, and manages kitchen staff.
• Sets the staffing schedule.
• Leads pre-shift meetings.
• Develops recipes and menus.
• Determines plating and presentation plans.
• Orders and evaluates the quality of new food.
• Stocks the kitchen with necessary supplies.
• Helps with financial planning and budgeting.
• Handles and resolves customer complaints.
• Makes sure the kitchen staff follows all food safety laws.
• Sets and implements the kitchen policies and procedures.

• To service existing accounts, activate and develop new user’s accounts
• To provide after-sales-support to customers
• Providing technical support to customers if necessary (training will be provided)
• Products demonstration & presentation
• Attractive renumeration/commission schemes
• ITE/DIPLOMA with 3 to 5 years outdoor sales experience
• Ability to communicate in Mandarin & English; Product presentation in English

Job Description

• Assist and report to Warehouse Manager to ensure smooth daily operations.
• Perform dispatch duties which include sending equipment / parts for repair to designated vendors / service centres / manufacturers and Check and ensure that the repair equipment / parts are correct before collection.
• Prepare equipment according to the packing list and requirements as advised by the manager.
• Assist in receiving and sending equpiment to projects which include loading / unloading trucks, packing/unpacking of equipment, verifying and acknowledging delivery orders, preparation of delivery orders / packing list and other essential paperwork.
• Receiving of goods and preparation of paperwork according to Company’s procedures.
• Checking equipment returned from projects to ensure that equipment return matches the packing list of NEP Singapore.
• Maintenance and Housekeeping to maintain a clean and tidy warehouse.
• Assist warehouse on stocks tagging (barcode)
• Data entry for printing of barcode
• Maintain warehouse cleanliness and take responsibility to keep the workplace safe and organized.
• Any other ad hoc duties.

Requirements

• At least ITE Nitec Certificate or Diploma in Logistics or related-field.
• At least 2 year of working experience in Warehouse/Logistics/Supply Chain
• Meticulous, goal and process-oriented
• Proficient in using computer softwares, e.g. Microsoft Office and Inventory Management System
• Able to carry a manual load of 20kg is a must
• Possessing a forklift license is a must

About Us

DFI Retail Group (“Group”) is a leading pan-Asian retailer. At 30th June 2021, the Group and its associates and joint ventures operated over 10,000 outlets and employed some 230,000 team members. The Group had total annual sales in 2020 exceeding US$28 billion. The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains. The Group (including associates and joint ventures) operates under a number of well-known brands across food, health and beauty, home furnishings, restaurants and other retailing.

DFI Retail Group is a member of the Jardine Matheson Group.

The Role

The successful candidate will have the opportunity to gain exposure to the retail landscape and make an impact on the success of the business. The candidate will be work closely with our retail leadership, commercial, supply partners, and logistics team to ensure that our customers have improved on shelf availability, as well as utilizing analytical skills to identify trends and opportunities for process improvement and report on key performance indicators to help guide decision making. The key responsibilities are as follows:

• Develop and maintain demand forecasting models to accurately predict product demand
• Effectively build the promotion uplifts and manage trend, and seasonality with respect to the DFI Banner stores
• Collaborate with commercial, category and vendors to ensure the timely availability of products
• Create the supply planning in collaboration with the supply partner and monitor inventory levels and adjust replenishment orders as needed
• Analyze data and use it to identify trends and make recommendations for process improvement
• Participate in the development and implementation of inventory management strategies
• Maintain accurate records of inventory and demand forecasts
• Monitor and report on key performance indicators, such as fill rate and inventory accuracy
• Utilize analytical skills to identify trends and opportunities for process improvement

About You

• Bachelor's degree in Statistics, Supply Chain Management, Business Administration, and/or related field
• Minimum 3 years of experience in a supply chain/demand planning role
• Proficiency in demand forecasting and inventory management skills, systems knowledge
• Proficient in Microsoft Excel, Power BI or Data Query/Analytics
• Good analytical and problem-solving skills
• Excellent communication and collaboration skills
• Ability to work independently and manage multiple tasks effectively

Benefits

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

SASCO is constantly looking for opportunities to bring forth positivity in our community and we are determined to build a team of like-minded people who are passionate in making a difference in our society. Join us today and be part of a dynamic team that seeks to make a difference in our community.

Job Description

1. Recruitment – Manage recruitment activities including job postings, screening and scheduling, and conducting interviews.
2. Employee Life Cycle – Handle onboarding and offboarding activities. Handle staff confirmation, movement, and promotion.
3. Compensation and Benefits – Process monthly overtime claims and eClaims, ePayroll and CPF. Handle yearly tax submission and adhoc tax clearance for foreign employees. Administer eLeave, group insurance renewal and claims. Consolidate government paid leaves for claim submissions. Consolidate salary benchmarking data for salary review. Handle AWS and Variable Bonus payments, and increment matters. Manage employees’ birthday vouchers and long service award.
4. Employee Engagement – Draft memos and communicate with employees on HR matters. Handle events such as Teachers’ Day Celebration, Staff Retreat, etc.
5. HR Policy Review – Work with relevant stakeholders on policy review and updates.
6. HRIS - Maintain the QuickHR system and help resolve employee’s enquiries.
7. Other Matters – Liaise with government agencies on required submission such as MOM Labour Survey, Absentee Payroll, etc. Update HR statistics for monthly reporting. Prepare HR slides for monthly COM Meeting.
8. Perform any assigned duties with the Company and its subsidiaries diligently.

Job Requirements

• Minimum Diploma in relevant field (preferably in HR/Business Administration)
• Good knowledge of Singapore Employment law and sector statutory requirements
• Team player; able to work well independently in a fast-pace environment
• Possess strong interpersonal and communication skills
• Proficient with Microsoft Office Suite with good written skills
• Experience/s in the Early Childhood Education industry is a plus

Company Description

RushOwl develops AI-driven Mobility-as-a-Service(MaaS) platform for public transportation and logistics players, but we are looking to create our own digitized transportation network as well!

We are on a mission to create a digitalized transportation ecosystem where personalized transportation can be unlocked for the people, by the people within our RushOwl suite of products, ranging from direct B2C ride-sharing services to B2B Corporate Mobility Schemes.

Role Description

We are looking for a full-time HR Executive to join our dynamic and diverse team in Singapore. As an on-site HR Executive, your role will be to handle and manage administrative tasks relating to human resources including employee onboarding, off-boarding, managing employee data, maintaining HR records, and assisting in recruitment initiatives.

Roles & Responsibilities

Manage the end-to-end recruitment process, including job postings, screening, interviews, and offers.

Conduct new hire orientations and ensure a smooth onboarding process.

Serve as a point of contact for employees, addressing concerns and resolving workplace issues.

Promote a positive work environment through effective communication and conflict resolution.

Assist managers in setting performance goals and conducting performance reviews.

Monitor employee performance and provide guidance for improvement.

Develop, update, and communicate HR policies and procedures in compliance with labor laws and regulations.

Ensure organizational compliance with employment laws and regulations.

Identify training needs and organize employee development programs.

Evaluate the effectiveness of training initiatives.

Administer payroll and benefits programs, ensuring accuracy and timely processing.

Address employee inquiries about compensation, benefits, and related policies.

Maintain accurate employee records and HR documentation.

Generate HR reports and metrics to support decision-making.

Organize and coordinate employee engagement activities and events.

Foster initiatives to enhance employee satisfaction and retention.

Qualifications

Bachelor's degree in Human Resources or related field.

Proven experience working in Human Resources, with at least 3 years of experience in HR Administration.

Excellent communication, interpersonal, and organizational skills.

Good knowledge of Singapore's employment related laws and government regulations.

Experience working with HRIS systems such as Workday is a plus.

Familiarity with recruitment processes and ability to assist with recruitment initiatives.

Ability to handle sensitive and confidential information.

Attention to detail and strong problem-solving skills.

Job Description

Responsibilities

Reporting to HR Manager/ Senior HR, this incumbent is responsible for full spectrum of Human Resource services and support including assisting in the preparation of payroll in a timely and accurate manner.

• Manage end-to-end recruitment process of local and overseas employees including work pass matters relating to application, renewals, termination
• Liaise with regulatory / authorities for employment matters, e.g. Ministry of Manpower, Immigration & Checkpoints Authority, Ministry of Health, Singapore Medical Council, Allied Health Professionals
• Manage staff movements, contract renewals, attend and manage both frontline and office employees’ queries
• On-boarding and ensuring full integration into company and also off-boarding for all employees
• Assist in the process of monthly payroll using SmartHRMS HR & Payroll system as well as maintain and update employee records and personal data in HRIS system
• Manage performance review, annual salary review and bonus payment processes
• Involve, manage HR projects and organise employee engagement activities
• Any other duties as assigned

Requirements

• Minimum Diploma in Business, Human Resources or relevant qualification
• Possess at least 2 years human resources experience as a 360 HR practitioner
• Meticulous, possess numerical critical reasoning skills
• Systematic and well organized
• High level of integrity, good communication skills
• Able to manage ever-changing business and regulatory landscape
• Proficient with Microsoft Words, Excel & Powerpoint
• Able to start work immediately or within short notice

About Ryan's Grocery: Ryan's Grocery is a leading premium organic and sustainable grocery store in Singapore, committed to offering high-quality food and beverage products. We pride ourselves on delivering exceptional service and promoting sustainable living.

Job Description: We are seeking an energetic and proactive eCommerce and Fulfillment Executive to drive our online presence and fulfilment operations. This role is crucial for providing a seamless and enjoyable shopping experience for our customers, reflecting the high standards of our in-store service. The ideal candidate will have a customer-first mindset and be prepared to lead our ECommerce team towards achieving our digital and business goals.

Key Responsibilities:

• E-Commerce Management:
  • Oversee the day-to-day operations of our E-Commerce platforms to ensure a smooth and efficient shopping experience.
  • Create and manage product listings, ensuring accuracy in descriptions, images, and prices.
  • Set and update product prices, apply discounts, and manage promotional campaigns to drive sales.
  • Monitor and process online orders, ensuring accurate and timely fulfilment.
  • Manage online payment gateways, resolve payment issues, and ensure a seamless checkout experience.
  • Address customer inquiries, concerns, and returns related to online orders.
  • Collaborate with the Logistics team and cross department teams to ensure accurate and efficient shipping and delivery of online orders.
  • Handle returns, exchanges, and refunds in line with company policies and industry standards.
  • Process online orders from all online domains and manage order tracking and delivery status.
  • Pack orders and coordinate order processing to meet customer expectations.
  • Provide exceptional customer service, including answering queries, educating customers about products, and handling feedback.
  • Drive E-Commerce strategy, evaluating technology alternatives, mobile applications, and third-party sales channels.

Job Requirements:

• Diploma in Marketing, Business, Mass Communication, or a related field.
• Proven experience in E-Commerce operations.
• Familiarity with E-Commerce platforms, content management systems, and analytics tools.
• Must be computer savvy with strong organizational skills.
• Excellent communication and interpersonal skills, both written and oral.
• Highly initiative with positive energy and a proactive attitude towards learning.
• Ability to work weekends as required.

Responsibilities:

Payroll processing:

- Execute payroll processing for Local, Assignees, Transferee

- Conduct payroll checking and verification of all payouts to ensure accuracy

- Ensure payroll accuracy within the system (BIPO & SAP)

- Seeking approvals for CPF (Central Provident Fund), FWL (Foreign Worker Levy) payments, Tax Payment and SDL (Skills Development Levy), ensuring all statutory payments are made on time

Income Tax:

- Yearly Income Tax Reporting & Tax Clearance (Local)

- Manage tax clearance procedures for employees leaving the company, ensuring timely submission to relevant authorities

- Prepare payroll data for Vendor, verify tax reports and submit yearly income tax reports in compliance with local regulations

Providing support for Internal & External Audits:

- Provide necessary documentation and support for internal and external payroll audits

- Ensure that payroll processes comply with auditing requirements

Government Claims Submission

- Verify the submission of government claims and passed it over to vendor for submission

Incoming Funds Details (Payroll related) to Finance

- Check on Incoming Funds received from Finance and to provide details to Finance

Reports to Finance and GDC:

- Prepare and submit payroll reports to the Finance department, ensuring data accuracy and timeliness

- Provide assignee payroll reports to GDC per request

- Checking on suspense payments and payroll clearing to Finance

Cancellation of Work Passes for Leavers

- Handle the cancellation of work passes for employees who have resigned or are leaving the country

NS Submission

- Ensure timely and accurate submissions in accordance to requirements and obligations

Respond to complex employee queries on Payroll matters

Invoices

- Verify payroll and tax related invoices

General Payroll Administration:

- Manage BIPO system user access (resetting passwords for user login)

- Notify relevant parties of monthly payroll cutoff dates

- Generate pay slips for leaving employees

Exit Clearance (Local, Assignees, Transferee)

- Sign off the final clearance process for the last salary payment of exiting employees

Requirements:

- Diploma in Human Resource Management or related field

- Minimum 2 to 3 years’ experience in human resource function in a similar capacity

- Well versed in Microsoft Office & SAP

- Well versed in local employment statutory laws, regulations, employment act & practices

- Minimum 3 years of payroll experience and payroll vendor management

Responsibilities

• Perform duties according to SOP and Transport Management System (TMS) Manuals and ensure each step is performed according to KPI’s set.
• Proficient communication with relevant parties:
• Control Party: Ensure receipt of shipment handling instruction, meeting the minimum information required.
• Rhenus Network/Agents: Ensure clear communication of shipment handling instruction, receipt of shipment details from relevant suppliers, and confirmation to proceed with shipment processing.
• Customers: Ensure receipt of confirmation on the shipment details obtained from relevant suppliers, prior to shipment processing. Ensure notification of shipment milestones.
• Check the Airfreight Import Job created in TMS and ensure 100% compliance to the mandatory shipment requirements.
• Check Mandatory Status Codes set in TMS and ensure that the date and time are as per the actual event.
• Pro-actively monitor any event discrepancies from point of Arrival up to point of Delivery and enter relevant discrepancy codes in TMS.
• Create Accounts Receivable and Accounts Payable invoices in TMS.
• Create Accruals of cost and sale on job level in TMS.
• Ensure completion of job file with all the required documents and closure of job in TMS.
• Manage and solve issues escalated by relevant Operations Staff.

Requirements

• Diploma in Logistics/Transport Management/Supply Chain or equivalent
• At least 2 year of experience in a freight forwarding and logistics industry
• Knowledge of local and international freight services and customs policies
• Familiar with industry standard programs and able to operate standard systems relevant to the position
• Excellent communication skills in English, both verbal and written
• Possess a strong customer service mindset
• Analytical and data-driven
• Ability to quickly understand processes
• Independent self-starter, well-organised, detail-oriented and ability to multi-task with excellent time management skills
• Good team player
• Possess a professional working attitude
• Proficient with MS Office applications