Credit Bureau Singapore is looking for a Operations Executive to support our Member Clients (Banking & Financial Institutions)

Responsibilities:

You will be the primary interface between Credit Bureau Singapore and its Member Clients (Banking & Financial Institutions) and tasked with managing a portfolio of these Client's service fulfilment and related support.

• Conduct audit checks on Approved Members of Credit Bureau Singapore Pte Ltd.
• Process offline reports and ensure timely submission of deliverables
• Handle Members’ queries through different modes of communication channels
• Provide support to Members and work closely with internal functional teams to assist with troubleshooting in the event of any technical queries or assistance
• Any other ad-hoc duties required.

Requirements:

• NITEC or Diploma holders.
• 1 to 2 years of customer support work experience preferred.
• Basic knowledge of Microsoft office and IT skills are preferred.
• Candidate must be diligent and have a keen eye for details.
• Possess good conceptualization and analytical skills.
• Able to work independently and effectively under pressure.
• Demonstrate good time management, professional interpersonal and communication skills.
• Candidates who can commence work immediately would be considered favorably

Roles & Responsibilities (but not limited to):

• Assist in attending to the needs of a portfolio of clients
• Assist in corporate secretarial work including preparation of resolutions and minutes of meetings
• Maintain Statutory Register
• Assist clients to ensure compliance with relevant statutory and regulatory requirements
• Assist in E-filing of various returns and annual return with ACRA
• Assist in other corporate or ad-hoc duties as and when required

Requirements:

• CSIS qualified
• Preferably with 3 years relevant experience in legal firms or established corporate secretarial firms
• Good command of written and spoken English
• Must have good computer skills especially in Microsoft Word and Excel
• Positive working attitude with strong initiatives and a team player
• Self-motivated, independent and able to work well under pressure

Responsibilities

• To handle full set of accounts
• Perform inter-company billings
• Management reporting
• Monthly bank reconciliations
• Closing of monthly/ quarterly/ yearly accounts
• Ad-hoc duties as and when assigned by Head of Department (HOD)
• Perform payroll calculations and transactions including CPF
• Assist with audit completion and handling auditor queries when required.

Requirements

• Diploma in Accountancy, LCCI, CAT or its equivalent
• Minimum 5 years of relevant working experience in accounting
• Able to start immediately or within short notice preferred
• Positive personality & disposition, with good working attitude
• Meticulous and willing to learn
• Proficient in MS Office
• Willing to work at S589622 on fully office based arrangement
• Working Hours: Mon – Fri 8.30am – 5.30pm & Alternate Saturday 8.30am – 12.30pm.

Thank you for your interest in this position. Only short-listed candidates will be notified.

Job Responsibilities

User Support

• Respond to users’ support requests using Help Desk system;
• Assist with installing, configuring and maintaining PCs, networking equipment and network operating systems.
• Escalate support requests to senior team members when required.

IT Administration

• Perform basic administrative support duties as required to meet specific operational objectives.

Business Application Support

• Demonstrate progress of performing basic tasks within business applications under the supervision.
• Liaise with vendors when necessary;
• Maintain documentations in Help Desk system, User Manuals, Knowledge base, and procedures.

Job Requirements

• Degree or Diploma in Information Technology, IT-related courses
• Able to work independently and support business units daily
• Candidates with 1 to 2 years of working experience in IT industry may apply
• Ability deploy, configure, and support operating systems on desktop and mobile (Windows 7, Windows 10, Microsoft 365, Microsoft Active Directory, Android and Apple IOS).

We are looking for a highly experienced Executive Assistant to assist the Head of Singapore and Head Clients, Asia, Chief Risk Office, Asia and Head of P&C, Asia.

Responsibilities:

Support and assist the heads so that they can effectively achieve the key strategic objectives of their roles by:

• Providing secretarial and administrative support (business travel arrangements; scheduling of meetings and maintaining their calendars)
• Managing of Expense – submission of expense claims and pre-screening of staff claim submissions
• Coordinating of visitors' arrangement (prior their visit & during their visit) - smooth logistic arrangement for incoming guests including transportation & catering arrangement, meeting room bookings, access card application, itinerary preparation etc
• Managing external stakeholders and especially demonstrate absolute professionalism to any external contacts
• Building and fostering relationships with key stakeholder and client EAs
• Ensuring enquiries are dealt with in a professional and effective manner, though either personally handling enquiries or delegating them to an appropriate person
• Complying with all relevant internal operating and compliance policies and procedures (such as lodging of Entertainment Given/Received Declarations in the Gift & Entertainment Register)
• Assisting in organising events
• Undertaking any ad hoc task assigned by above as well as from Executive, Asia and COO, Asia

Head of Singapore Branch

• To support the Head of Singapore Branch in providing effective local governance and first line oversight of activities conducted within the Branch and operations in line with local regulatory authority through his roles as Chair of the Singapore Leadership Team and the Singapore Risk Management Committee by:
• Acting as the Committee Secretary for the Singapore Leadership Team monthly meetings and the Singapore Risk Management Committee quarterly meetings and assist with:

- Scheduling of the meetings and handling all the logistics and follow up required (such as calendar invites; preparation of agendas and liaising with submitters to receive their reports/papers within submission deadlines; collating and sending out the meeting pack)

- Following up on ad hoc requests from Risk colleagues and external auditor for SRMC charter, minutes and other documents

• To support the Head of Singapore Branch to increase employee engagement by:

- Acting as Coordinator for the Learn @ Lunch monthly sessions.

- Acting as Coordinator for the regular broadcasts on upcoming visitors to Singapore.

• To support the Head of Singapore Branch and Head of P&C Asia to increase employee engagement and promote staff welfare.

Essential capabilities

• Competencies in office administration; planning and organizing; coordinating and facilitating

• Dedication

• Reliability

• Trusted team player

• Professional and positive attitude

• Good in building rapport and collaborating with cross-functional teams in the organization

• An efficient and meticulous worker with good multi-tasking skills

• Good interpersonal skills

• Willingness to learn

Experience

• 10+ years’ experience as Executive Secretary/Executive Assistant to Country and Regional Heads in the banking industry

Job Description

1. Assist in compliance with all applicable laws, regulations and policies
2. Collate information from all relevant departments and staff within the Company to provide necessary reports
3. Assist in the compliance assessment processes for the Company.
4. Support internal communication on compliance, including facilitating training.
5. Assist in identifying suitable remedial actions to rectify any breach as well as prevent recurrence.
6. Track changes to and new local laws and regulations and work with the internal legal resources to determine the implication for the company.
7. Assist in implementation of the Customer Complaint handling framework.
8. Track compliance with the local Competition Law.
9. Conduct AML/CFT/Sanctions screening in line with the relevant regulations and internal guidelines
10. Provide legal checks and advice on non-claims and non-litigation matters that are referred to compliance.
11. Collect information for Internal Group Transaction check
12. Support all governance processes relating to Board and Board Committees.
13. Monitor the completion of agreed actions from Audit Review

Job requirements

1. At least 5 years experience in legal / compliance work preferably in financial sector
2. Diploma in Law or Bachelors Degree in Economics, Business related disciplines
3. Familiarity with AML / CFT screening will be an advantage

Key Responsibilities:

• Maintain and update accounting records and files.
• Post transactions and categorize records in the general ledger (e.g. by assets, liabilities and expenses).
• Reconcile bank statements in a timely manner.
• Review and process invoices.
• Perform month-end and year-end accounting closings.
• Apply new accounting policies and ensure compliance with rules and regulations.
• Entries in SAP for Accounts Receivable (AR), Accounts Payable (AP), and General Ledger (GL).
• Liaise with Group Accountant.
• Carry out and support other duties assigned by the Company.

Job Requirements:

• Bachelor’s Degree in Accounting or equivalent qualification.
• Minimum of 2 years of relevant experience.
• Proficient in Microsoft Office Suite (Excel, Word and PowerPoint)
• Knowledge of SAP Systems is an advantage
• Proven ability to work collaboratively and maintain trust and integrity within a team.
• Bilingual proficiency in English and Mandarin is preferred.

About this role:

We are looking for a Know-Your-Client (KYC) Executive (also known as Competency Executive internally) who will be part of the Distribution team to validate KYC submissions by our Financial Consultant to ensure it is in line with regulatory expectations and internal guidelines.

Responsibilities:

• Check and Validate Know-Your-Client submissions by consultants
• Support team managers and develop the regulated skills and competencies of the financial consultants
• Ensure effective governance and suitability standards are met at all times, with consultants consistently meeting fiduciary and regulatory expectations
• Ensure client interactions are appropriate at all times, and reflected in a high quality of record-keeping and service standards
• Train consultants and ensure they comply with Fair Dealing as well as training and development requirements
• Assist in project management and coordinate events aligned with core activities of the company

Requirements:

• At least 21 years of age due to MAS FAA requirement
• Minimum Diploma holder in any field of studies (subject to MAS FAA tertiary requirements)
• Outstanding interpersonal and communication skills and able to quickly form positive working relationship with others
• At least 1 year sales experience in financial sales preferred
• Having CMFAS paper M5, M9, M9a, HI, M8, M8a preferred

Job Responsibilities:

1. Responsible for the drafting, review and filing of various contracts to ensure the accuracy and compliance of contract contents.

2. Write high-quality project promotion copy, assist in marketing activities, and enhance brand awareness and influence. 3. Collect customer project information, ensure the information is complete and accurate, and submit the required information in a timely manner.

4. Support sales managers to complete project-related work, prepare required information and documents, and improve work efficiency.

5. Regularly follow up on customer project progress, maintain customer relationships, improve customer satisfaction, and ensure the quality of after-sales service.

Job requirements:

1. College degree or above, related majors are preferred.

2. At least 1 year of relevant work experience. Applicants with business assistant or copywriting experience are preferred.

3. Be humble and polite, have strong affinity, and have good interpersonal communication skills and teamwork spirit.

4. Have good communication and writing skills in Chinese and English, and be able to handle bilingual documents.

Responsibilities:

1. Experience in handling full sets of accounts

2. Responsible for mainly the Accounts Payable module:

a. Verify and key in all vendor invoices and staff claims to the Hotel Accounting system

b. Make monthly e-payments, also to ensure accuracy

3. Handle bank reconciliation

4. Perform journal entries of balance sheet items

5. Assist in month end closing and yearly audits

6. Other ad-hoc duties if required

Requirements:

1. Minimum 2 years of accounting experience preferred – Diploma in Accounting or LCCI Intermediate or higher

2. Knowledge in Microsoft Dynamics NAV will be advantageous

3. Meticulous and self-motivated, with good interpersonal skills

4. Preferrable if able to commence work immediately

Roles & Responsibilities

Our Accounting Firm needs you to perform the following for our clients:

• Handle full sets of accounts for SMEs client
• Preparing of financial data for entry into accounting system
• Bank Reconciliation
• Prepare Management Accounts
• Prepare financial statements
• Prepare tax computations
• Prepare goods and services tax
• Perform other ad-hoc duties as assigned

Requirements

• Training provided
• Diploma in accountancy (with or without experience) / Degree in Accounting / Ongoing ACCA / ACCA graduates / LCCI Higher
• Experience with accounting software is an advantage
• Eager to learn and able to work independently under pressure
• Positive attitude, meticulous and someone with initiative
• Possess strong honesty, integrity and confidentiality
• Good communications and interpersonal skills, able to speak Mandarin is an advantage (to liaise with Chinese speaking associates)
• Team Player
• Able to meet tight schedule

Benefits

• Medical & Dental benefits upon confirmation
• Increased annual leave entitlements and birthday leave
• Long service award and cash incentive
• Annual salary review & performance bonus
• Company reward incentives
• Quarterly employee engagement activities
• Free snacks and drinks
• Free monthly company arranged lunch & drinks
• Corporate Individual Mobile Scheme Plans

Training & Development

Key Responsibilities:

• KYC and Account Opening: Conduct thorough KYC procedures to gather client information and required documentation for account opening. Ensure compliance with regulatory requirements and internal policies.
• Client Communication: Communicate effectively with clients to collect necessary information and address any inquiries or concerns regarding account opening procedures.
• Bank Liaison: Serve as the primary point of contact with banks, coordinating account opening processes and resolving any issues or discrepancies as needed.
• Compliance Oversight: Assist in maintaining compliance standards by staying informed of regulatory updates and ensuring adherence to industry guidelines. Collaborate with the compliance team to implement and enforce compliance protocols.
• Financial Reporting: Work closely with the finance department to track investment returns, monitor financial performance, and prepare reports for internal stakeholders.
• Product Knowledge: Possess a strong understanding of financial products and services to support the trading desk in submitting operations and completing research data.
• Sales Support: Assist the sales team in organizing presentations and providing relevant financial information to clients as needed.

What do we expect from you?

The Event Executive is responsible for supporting the planning, coordination, and execution of events at Mondrian Singapore Duxton. This role requires a proactive approach to client servicing, logistical coordination, and attention to detail. The Event Executive will collaborate with clients and internal teams to ensure the smooth delivery of events that exceed guest expectations.

How your day looks like?

Event Planning & Coordination

• Assist clients in finalizing event requirements, including venue setup, menu selection, and audiovisual needs.

• Prepare event proposals, contracts, and banquet event orders (BEOs) with clear and concise details.

• Liaise with internal teams (catering, banquet, housekeeping, front office) to coordinate event logistics.

Client Relationship Management

• Build and maintain strong relationships with clients, providing personalized service and attention.

• Conduct site inspections and pre-event meetings to ensure all client needs are addressed.

• Handle client inquiries and resolve any issues or concerns promptly.

Event Execution

• Ensure proper setup and execution of events according to client specifications and hotel standards.

• Provide on-site support during events, troubleshooting and managing last-minute adjustments as needed.

• Coordinate with service teams to ensure smooth event flow and guest satisfaction.

Administrative Duties

• Maintain accurate records of event details, contracts, and post-event evaluations.

• Track event budgets and ensure cost control.

• Assist in preparing monthly reports on event performance and revenue.

Business Development Support

• Work closely with the Sales team to identify potential business opportunities.

• Assist in preparing promotional materials for the hotel’s event services.

• Maintain a network of vendors and suppliers to enhance event offerings.

Team Collaboration

• Participate in team meetings and provide updates on ongoing and upcoming events.

• Share feedback and insights to improve event processes and guest experiences.

Requirements

• Education: Diploma or degree in Hospitality, Event Management, or a related field.

• Experience: 1-2 years of experience in event management or hospitality, preferably in a hotel setting.

• Strong organizational and time-management skills.

• Excellent communication and interpersonal abilities.

• Proficiency in event management tools, CRM systems, and MS Office Suite.

• Knowledge of F&B operations, room layouts, and event logistics.

• Personal Attributes:

• Detail-oriented and solution-focused.

• Positive attitude and ability to work under pressure.

• Flexible and adaptable to changing client needs.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.

• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Job Description:

We are looking for a dynamic Executive Chef to lead our kitchen operations and craft exceptional culinary experiences.

Responsibilities include:

• Designing and executing innovative menus

• Overseeing kitchen operations, ensuring quality and efficiency

• Managing and mentoring a team of culinary professionals

• Monitoring food costs and inventory management

• Ensuring adherence to health and hygiene standards

Job Requirements:

• Minimum 8 years of culinary experience, with 3 years in an Executive Chef role

• Diploma in Culinary Arts or equivalent qualification

• Proven leadership in managing large-scale kitchen operations

• Strong creative skills and an eye for detail

Application Instructions:

Interested candidates are encouraged to apply by submitting the following:

• Updated resume detailing work experience and qualifications

• A cover letter highlighting relevant experience and skills

Submit your application via the MyCareersFuture portal or email [email protected]

We are committed to offering equal opportunities and encourage applications from local candidates to support workforce diversity

To provide marine claims handling and consultancy services to underwriters, brokers and vessel owners.

Independent handling, investigation and processing of marine insurance claims from first notification to final settlement.

Liaison with claimants, appointment of marine surveyors and other professionals worldwide, provide settlement and consultancy advice to clients.

Ensuring all claims are processed in a timely manner.

Keep insurers fully updated on developments of the claim and settlement negotiations.

Handle or pursue recoveries associated with marine claims. Defend and negotiate liability settlements on behalf of clients.

Undertake any other duties as may be assigned, including marketing.

Grafana Labs is looking for Commercial Account Executive who will be responsible for prospecting and closing new business across Dubai and the Middle East. You will identify, nurture and close opportunities with both new and existing customers, manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Customer Success team. Ideally, you come from a technical background and have sold technical products before.

Responsibilities

• Meet and exceed individual quarterly and annual sales goals
• Outbound prospecting into net-new customers
• Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, and negotiations)
• Cultivate sales through outbound prospecting and inbound leads
• Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
• Become an expert in managing your sales pipeline in Salesforce
• Manage quote creation, order processing, and day-to-day customer requests

Requirements

• 3+ Years of Experience in Infrastructure Technology Sales
• Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
• Energetic, upbeat, entrepreneurial, tenacious team player
• Adaptable and with demonstrable experience in high velocity technology companies
• Experience using Salesforce
• Familiarity with open source technology is a significant advantage
• You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
• Experience using Command of the Message and MEDD(P)ICC is ideal

Responsibilities

• Offering administrative and clerical assistance to support departmental functions.
• Compiling, preparing, and ensuring timely submission of necessary reports.
• Handling and processing payments for invoices.
• Arranging and coordinating meetings, including scheduling, sending invites, booking conference rooms, and setting up required equipment.
• Managing travel arrangements and scheduling appointments for the management team.
• Planning and organizing both internal and external events.
• Facilitating communication and coordination between departments to ensure efficient information flow and timely updates across the organization.
• Performing additional tasks as needed.

Requirements:

• Possess at least diploma in Business Management or a related field, with a minimum of 1 year of relevant experience.
• Proficient in MS Office
• Strong ability to multitask and adhere to deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L3Y5394V

About CapBridge

CapBridge Pte Ltd, a member of FOMO Group, is an investment and asset allocation platform for corporate and individual investors to build a portfolio of direct investments in various public and private market instrument. alongside other institutional lead investors. Combining advanced financial technologies with comprehensive service throughout the investment and development horizon, CapBridge assists in connecting and enabling cash and treasury management, and in assisting mid or late-stage high growth companies with accredited investors and strategic buyers globally across key industry sectors.

CapBridge is based in Singapore, featuring a premier geographic presence, an unparalleled legacy of growth, and superior access to the global financing markets. We seek to transform the manner in which capital is allocated and value is optimised, realized throughout an integrated digital platform. We achieve this by by:

• Syndicating and aggregating premier cash management products
• Achieve greater portfolio diversification through exclusive and proprietary private market deal flow
• Expanding access to capital for Entrepreneurs and promising high growth companies

CapBridge is well positioned through its extensive experience in developing a world-class capital markets system, championing the interests of small enterprises, entrepreneurs and high growth companies. We are currently looking for a Relationship Manager to join our distribution team. The role is based in Singapore. We offer attractive remuneration with commission and the opportunity to join a high-performance team.

Key Responsibilities:

• Assist Business Development, Custody Operations and 1X Operations team with daily tasks and activities
• Coordinate communication between the sales team and other departments such as marketing and operations
• Maintain organized records of sales activities, transactions, and correspondence
• Assist with the preparation and delivery of sales materials and product information to clients
• Assist in new partnerships and databases to expand client and product outreach
• Conduct research on market trends, competitors, and potential customers
• Provide insights and recommendations based on research findings to support sales strategies
• Work with the KYC team on facilitation of the onboarding process
• Assist in coordinating with issuers, partners, and internal stakeholders to ensure smooth listing and onboarding process
• Assist with the preparation of all customer journey workflow and documentation
• Collaborate closely with the marketing team to align and coordinate sales initiatives
• Handle administrative tasks such as scheduling meetings, managing calendars, and organizing files
• Assisting in identifying areas for process improvement and efficiency gains

Requirements

• Bachelor’s degree in Economics, Finance, Accounting or Engineering
• Excellent interpersonal and communication skills
• Works well in a team and across other teams
• Self-motivated and driven
• Strong IT and analytical skills for problem-solving
• Experience in sales support, portfolio management, investor relations or growth investing in Finance Industry is preferred

Responsibilities include:
-Assist in daily operations
-Ensure that the cafe and coffee house is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

The Prime Named Account Executive creates, identifies and closes sales for Salesforce Marketing Cloud. This role is based in Singapore.

As the individual who represents the Marketing Cloud team and drives the revenue, this person must be a self-starting closer who can create a large pipeline of business within a short period of time. We look for business athletes who are aggressive team players - hungry, nimble and intelligent - with the ability and willingness to close a mix of complex large enterprise and transactional upsell/cross sell deals.

Responsibilities:

• Create and drive revenue within the Enterprise accounts
• Generate business opportunities through professional networking and cold-calling and other lead generation methods.
• Drive brand awareness, campaigns, and lead generation via networking, associations, etc.
• Meet and exceed all quarterly and annual sales quotas.
• Own the sales cycle - from lead generation to closure.
• Develop strategic enterprise business plan for the assigned territory/segment.
• Maintain account and opportunity forecasting within our internal SFA system.
• Ensure 100% customer satisfaction and retention.

Requirements:

• BA/BS preferred or equivalent work experience with demonstrated proficiency.
• A proven sales hunter, closer and achiever with proven quota attainment figures in the past
• Min. 6 years of software sales (SaaS) experience.
• Strong preference for Digital Marketing in sales experience.
• Proven track record of sales excellence
• Be able to work both independently and as a team player in a fast pace, rapidly changing environment.
• Superior professional presence and business acumen.
• Experience selling at the "C" level - CMO is a plus.

• Perform general administrative and operational duties.
• Maintain and update service provider and client records.
• Manage paperwork and handle formalities related to claim matters.

Requirements:

• Diploma and above
• At least 1 year of relevant working experience.
• Proficient in MS Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description:

1. Monitor bank transactions, assist in cash flow management liquidity, and determine daily cash positions to meet daily operating requirements, while maximizing the use of fund.

2. Manage monthly forecast of payment schedule and payment process.

3. Carry out bank reconciliation, ensuring daily accounts tally as per book and help out with monthly closing of accounts.

4. Handle foreign exchange swap (FX swap) confirmation contract including the checking of details to ensure that everything is in order.

5. Responsible for the document preparation for Letter of Credit application and acceptance.

6. Handle and maintenance of all the custodian bank accounts and all bank credit facilities.

7. Liaise with local and oversea bank for fund settlement, loan arrangement, bank fees, etc.

8. Preparation of management reports and bank queries.

9. Assist in internal and external audit and related matters.

10. Assist in related ad-hoc duties as assigned by management.

Requirements:

1. Bachelor's Degree in Finance, Economics, or equivalent.

2. Willingness to learn and the ability to adapt to a changing environment.

3. Excellent team player, independent, and able to work under with minimal supervision.

4. Knowledge of Mandarin and English (verbal and written) is essential, in order to liaise with English/Mandarin speaking clients/stakeholders.

5. Those who can start immediately or within a short notice period will have an added advantage.

Please note that only shortlisted candidates will be contacted.

about the company
our client is a global leader in the automotive and construction equipment manufacturing industry, and we are looking for an experienced Property Executive to oversee the building's facilities and maintenance works.

about the job

• manage contractors and ensure all routine and repair work are completed promptly.
• oversee all maintenance works (pest control, plumping, fire safety, security etc.)
• attend to any feedbacks or incident reports
• ensure all licenses and permits are renewed accordingly

skills and experience required

• min. 3 years of relevant experiences.
• able to commence immediately or on short notice
• willing to travel to the west of Singapore

To apply online please use the 'apply' function.
(EA: 94C3609/ R1985244 )

Specific Job Role:

• Primary role of generating and analyzing data in system to output as useful information for decision making by management.
• Future analysis for management decision making process.

Responsibilities and Duties:

• To study into the late billing and late costing issue (AR management) - GRF, Ocean, Air
• To study into profitability by drawing data from system
• To support in reports generation for budget
• To be a team member of innovation to drive productivity and improvement through IT software
• To power BI to enhance the data visualization of individual departments.
• Provide actionable recommendation based on data findings to support strategic planning, process improvement and optimization initiatives.
• To be contributing to innovative team as a driving member at CargoWise implementation.
• To assist in overall administration in the event of upsurge in CEO and COO offices

Qualification:

• Degree or Polytechnic Diploma in any dripline
• Be converse in Excel spreadsheet
• Be numerate
• Ability to write well
• Experienced with above skills without higher qualification might be considered

Responsibilities:

• Leading and managing NPS for company and dealers to ensure that NPS targets are met monthly
• Managing and leading franchise brand ownership benefits programs and CRM activities
• Ensuring timely submission of signups to program partners
• Ensure all CRM activities related to the franchise brands are executed according to the requirements and the respective Brands.
• Responsible for Customer Relationship Management (CRM) function and processes to engage current and future customers.
• Responsible for managing the Customer Feedback Management (CFM) system & ensuring all live cases are monitored closely, liaising with stakeholders with the objective that each case is handled resolved, and closed promptly. And updating them promptly in Salesforce.
• Disseminate all written feedback (letters, emails, website, customer feedback etc) to the respective managers in the dept: Sales, Parts, Service, others including Managing Director, department head, Legal dept, and Franchises Principals (where necessary) immediately upon receipt.
• Compile and analyze customers complaints/ feedback statistics regularly (weekly & monthly) to determine areas for improvement in operations with the objective of improving service level and meeting customer expectations.
• Managing and attending to all the administration and reports on customers feedback, Customer Service Index (CSI) & Customer Viewpoint (CVP) that such information would be used by respective Manager to improve service level and/or operations. Analyze and interpret CVP/ CSI trends.
• Responsible for managing and achieving principal set retail standards (CVP, Mystery Shopping, Podium)
• Management of customers database for purposes of introducing customer programs: loyalty etc.
• Update/Maintenance of database accuracy and quality
• Overall Salesforce system management for Sales & Aftersales, Marketing & CRM

Requirements:

• Diploma in Business/ Marketing or equivalent.
• 1 to 3 years experience in customer-facing work environment including managing IT administration i.e., Salesforce.
• Good Microsoft Office applications knowledge i.e., MS PowerPoint
• 5 days, office hours, Alexandra
• Job Reference: QXWWR4RR

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann