Position Summary:

The Facilities Management role plays a crucial part in ensuring the efficient operation and maintenance of our office and outlets. This individual will be responsible for overseeing various aspects of facility management, including maintenance, safety, security, and vendor coordination.

Job Responsibilities

Office & Outlet Support

• Oversee and manage maintenance and supply requests from outlets.
• Solicit quotations from contractors and vendors as needed.
• Collaborate with internal and external stakeholders to confirm job details and equipment requirements.
• Ensure the satisfactory completion of jobs and the delivery of necessary equipment.
• Act as the point of contact for vendors regarding equipment servicing and maintenance.
• Maintain real-time updates and reports on the status of ongoing jobs.
• Prepare and meticulously verify supporting documentation for payment subsequent to job finalization.
• Handle Occupational Health, Safety and Environment, Sustainability Compliance, Physical Security Operations Management, Vendor/ Stakeholder Management, Procurement & Vendor Management, Site Operations, Events Management and Administrative.
• Being the point of contact for FM and building landlord.
• Assist with tactical planning for the facilities team’s goals and objectives.
• Manage & maintain facility management tasks as assigned.

Projects

• Facilitate the annual disposal and storage of documents.
• Provide essential support during the launch of new outlets.
• Contribute to the success of exhibitions and road shows.
• Assist fellow team members with various operational tasks.
• Play an active role during annual audits to ensure their smooth execution.

Required Skills

• ITE / Diploma / Degree equivalent qualification in hospitality / M&E / Property / Facilities Management / Engineering-related disciplines.
• Min 2 - 4 years’ experience.
• Demonstrated ability to manage multiple and complex projects and operational matters on a daily basis.
• Proven capacity to understand and interpret commercial contracts.
• Capacity to deal with ambiguity and address complex problems.
• Sound computer skills in Microsoft Office.
• Strong interpersonal skills to foster effective communication.
• Previous experience in operational roles.
• An additional advantage would be certification in Facility Management or Building Maintenance.

Additional:

• Normal working hours but must be okay to work after hours sometimes as and when required (if any events).

Are you seeking an exciting career in Business Analysis and Project Management? Look no further, FDM has got you covered!

To start off, you’ll receive paid foundational technical and professional training from FDM’s award-winning academy. Here you'll level up your skills, knowledge and know-how to succeed in a role as a Business Analyst or Project Support Officer.

Upon completion of the training, you will be placed with one of our industry-leading client partners, where you'll gain real-world experience and a massive boost to your resume. Our programme is designed to equip you with the tools and expertise you need to succeed, with training from industry experts and a focus on business-critical areas and financial industry awareness.

As a Business Analyst, you will bridge the gap between technology and business and play a crucial role in the future development of an organisation. With opportunities to work with various teams and departments, you'll identify and design new processes, systems, and solutions to meet business needs and enable opportunities.

As a Project Support Officer, you'll play a critical role in the success of projects, working closely with a Project Manager to plan, schedule, and track project progress. Your career prospects can range from Project, Programme or Portfolio Manager to Head of Project Management and beyond.

Benefits:

• Training is provided by industry experts, covering both technical and professional skills to ensure you are job-ready
• Gain skills across SQL and Excel plus receive the widely recognised Prince 2 certification, which will make you a highly desirable asset in any business
• Ongoing career support throughout your entire FDM journey, including professional development, mentoring, and social networking events with a community of peers
• A chance to launch a career in one of the most in-demand tech fields

Minimum Qualifications:

• Educated to a university degree level (bachelor or higher), no STEM degree required
• Demonstrable interest and desire to work in technology
• Ability to commit to completing our full 2.5-year graduate programme
• Eligible to work in Singapore

Don't miss out on this once-in-a-lifetime opportunity to fast-track your tech journey with FDM. Apply today!

About FDM

Our people are our passion and that's why we make your training and career growth our priority. We are a global professional services provider focusing on IT and one of the Singapore's leading graduate employers, recruiting the brightest talent to become the innovators of tomorrow. With centres across Europe, North America and Asia-Pacific, and nearly 5,000 consultants currently placed on client site around the world, FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning FTSE 250 employer.

Diversity and Inclusion

FDM Group is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.

MAJOR DUTIES AND RESPONSIBILITIES

(A) SPECIFIC (80%)

1. To develop and implement programmes/ activities directed at improving clinical quality and patient safety.

2. To promote, entrench, and communicate the principle and the methodology of continuous improvement in the quality systems and among all healthcare workers. To conduct relevant clinical quality training and review its effectiveness to meet these needs.

3. To facilitate and coordinate the hospital’s Clinical Quality Assurance programmes, including the monitoring of its deliverables as per its annual improvement & safety plan.

4. To assure compliance and is responsible for the maintenance of accredited systems such as Joint Commission International (JCI), including the monitoring and evaluation of the systems compliance through regular surveillance and audit.

5. To facilitate and coordinate the development of clinical pathways for the top DRGs and clinical outcomes in conjunction with the Quality Plan and programmes.

6. Is responsible to implement, monitor, collate, analyse, and generate report of the hospital-wide clinical performance indicators and measures for continuous improvement use.

7. Is responsible to submit timely report as required by external agencies/ regulatory bodies, such as MOH.

(B) GENERAL (20%)

1. Promote clinical quality service programmes and activities in the whole hospital as well as in each department along with the department Heads.

2. Participate in relevant established workgroups, forums and committees to foster and consolidate quality management skills.

3. Participate in continuing education and keeping abreast with the latest developments in the clinical quality management specialty.

4. Commitment to professional growth and development through the ongoing process of formal and informal education.

5. Conduct internal audits and facilitates external audits.

Responsibilities

You will conduct inspections of sold units to ensure readiness for the handover of units to the purchasers/ representatives. You will ensure that all defects rectification works are done properly and efficiently by contractors with proper documentation. During the process of handover of the unit, issues on defects, complaints or disputes must be addressed in a timely and efficient manner with excellent customer service.

Requirements

• Degree in Estate Management or Diploma in Building Management/Building Services/ Property Management
• At least 1 year's Customer Service experience in Property industry
• Possess good interpersonal, communication and co-ordination skills
• Possess good customer service skills
• Attentive to details and commitment to quality standards
• Keen sense of urgency and a good team player