About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

We’re seeking a talented and experienced Marketing Operations Manager that will play a crucial role in overseeing lead management across the Marketing and Sales funnel. You’ll work hard to make sure that leads are effectively nurtured and moved through each stage with minimal drop-off. You’re known to be a strategic thinker with a deep understanding of funnel dynamics, data analysis, and process optimisation. You’re a resourceful, creative go-getter who is eager to help shape the next phase of Airwallex’s growth.

Responsibilities:

• Continuously monitor the performance of the Marketing and Sales funnel, using data analytics tools to track key metrics such as lead conversion rates, stage progression, and drop-off points.
• Identify and address any leaks or inefficiencies, implementing strategies to improve lead retention and ensure a smooth transition between stages.
• Drive standardised processes for managing leads across the funnel, ensuring alignment between Marketing and Sales teams and supporting a consistent approach.
• Create regular reports on funnel performance, providing actionable insights and recommendations to senior management to support strategic decision-making.
• Educate and train team members on best practices for funnel management, ensuring that everyone involved in the process understands their role and responsibilities.
• Oversee the use of Marketing automation, AI technology, CRM systems, and other tools that support funnel management, ensuring they are configured and used effectively.
• Stay informed about the latest trends and best practices in funnel management, continuously seeking opportunities to elevate our performance.

What you bring:

• 5+ years of experience in Marketing Operations, funnel management, or a related role at a B2B tech company.
• Strong problem-solving skills to identify and address inefficiencies, leaks, and bottlenecks in the funnel.
• A good understanding of data management practices, including segmentation, lead scoring, and data hygiene.
• Experience in designing and implementing standardised processes for lead management and funnel optimisation.
• A knowledge of B2B Sales processes and the ability to align Marketing efforts with Sales goals to ensure a cohesive approach.
• Excellent communication skills to articulate insights, strategies, and recommendations to both technical and non-technical stakeholders.
• A deep understanding of the customer journey and the ability to tailor funnel processes to meet the needs and behaviours of different customer segments.
• Certifications in Marketing automation platforms (e.g., Marketo Certified Expert) or CRM systems, as well as basic SQL skills are a plus.

What you get:

• Ability to make an impact in a rapidly growing, global fintech
• Competitive salary
• Stock options within Airwallex
• Ongoing learning and development opportunities
• Collaborative, fast paced environment where you will make a genuine impact

Our client is a Global Manufacturing MNC. Due to their current expansion plan, they are looking for a Senior Automation Engineer to join their team, in hopes of developing the current high performing team. They are located in the North.

Job Responsibilities:

• Develop, cost, and implement mechanical, electronic, and digital processes to enhance efficiency and increase yield of the organisation, from idea to pilot phase.
• Provide guidance on Smart Automation and Industry 4.0 initiatives.
• Establish process monitoring plans for consistent operations.
• Provide timely support to Operations and Quality Assurance teams, from pilot to production phase.
• Collaborate with partners to improve overall organisation’s capabilities.
• Any other duties as assigned.

Requirements:

• Minimum Bachelor or Master in Engineering relevant equivalent field of study.
• Minimum 5 years relevant experience.
• Knowledgeable/experience in CAD/CAM would be advantageous.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Key Responsibilities:

• Design, develop, and maintain software components for our trading platform, including features related to OCBS, OTC, and spot trading.
• Implement risk management algorithms and tools to monitor and mitigate trading risks.
• Collaborate with cross-functional teams to integrate and optimize services using Java (8/11), Spring, Spring Boot, and Spring Cloud.
• Work with messaging systems such as Kafka, RabbitMQ, and SQS to facilitate real-time data processing and communication.
• Develop and optimize database schemas and queries using MySQL, Redis, and MongoDB to ensure efficient data retrieval and storage.
• Utilize Docker and Kubernetes (K8S) for containerization and orchestration of applications to enhance deployment processes.
• Work on smart contract development using Solidity and Hardhat, and collaborate with teams using Golang, Rust, C/C++, and Matlab for various trading algorithms.
• Conduct regular assessments of trading strategies and risk management frameworks to ensure robustness and compliance.
• Maintain comprehensive documentation of system architecture, APIs, and processes to facilitate knowledge sharing and onboarding.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or a related field; advanced degrees are a plus.
• 3 – 5 years of experience in software development, with a focus on financial or trading systems.
• Strong proficiency in Java (8/11) and Spring framework.
• Experience with blockchain technologies, particularly smart contracts (Solidity).
• Familiarity with trading concepts like OCBS, OTC, and risk management.
• Knowledge of containerization and orchestration using Docker and Kubernetes.
• Experience with databases such as MySQL, Redis, and MongoDB.
• Familiarity with messaging systems (Kafka, RabbitMQ, SQS).
• Understanding of algorithms for trading and risk management.
• Proficiency in additional programming languages such as Golang, Rust, C/C++, or Matlab.
• Previous experience in the cryptocurrency space is a mandatory.

Savita Rai

EA REG NO: R1873418

EA License No:23C2060

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Responsibilities:

• Receives training and performs duties in several departments such as Sales, Operations and Finance
• Learns line and staff functions, operations, management viewpoints and company policies and practices that affect each phase of business
• Sets performance goals and objectives with upper management
• Monitors performance progress with management and key trainers
• Observes experienced workers to acquire knowledge of methods, procedures, and standards required for performance of departmental duties
• Receives training in functions and operations of related departments to facilitate subsequent transferability between departments and to provide greater promotional opportunities
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

• Working closely with the Head Chef, supporting in running the entire daily kitchen operations.
• Ensuring consistency in work performance, learn the full knowledge of the menus and recipes.
• Ensure quality control and food presentation as per standard company recipes.
• To ensure good hygiene and personal grooming standards, ensure working with safety for yourself and all fellow colleagues and adhere to Risk Management/safety practices.
• Monitoring portion and waste control to maintain profit margins.
• To assist in monthly inventory for the entire kitchen for the smooth running of daily restaurant operations.
• Perform any other duties as assigned by the Chef/Manager.

Requirements:

• Minimum Diploma/Degree in Hospitality Services or related field of study.
• Must have at least 1 year of relevant working experience.
• Must be able to build teamwork and work with diverse people.
• Able to work for 6 working days.

Interested applicants, please send in your updated resume.

We regret that only short listed candidates will be notified.

EA License : 17C8871

Uni Recruit (Singapore) Pte Ltd

Responsibilities:

• Receives training and performs duties in several departments such as Sales, Operations and Finance
• Learns line and staff functions, operations, management viewpoints and company policies and practices that affect each phase of business
• Sets performance goals and objectives with upper management
• Monitors performance progress with management and key trainers
• Observes experienced workers to acquire knowledge of methods, procedures, and standards required for performance of departmental duties
• Receives training in functions and operations of related departments to facilitate subsequent transferability between departments and to provide greater promotional opportunities
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

We are seeking motivated individuals to provide consultancy services to our corporate and individual clients. If you're passionate about business development and enjoy networking, this is your chance to shine!

Key Responsibilities:

• Offer consultancy services to individual clients
• Expand our client base through effective business development strategies
• Assist management in networking opportunities

Training & Benefits:

• Chosen candidates will participate in extensive training in different departments and leadership skills, equipping them for management positions and providing valuable experience for future career growth.

Requirements:

• Minimum Diploma or Degree (University Students are welcome to apply)
• Demonstrate versatility, resilience, and a strong willingness to learn
• Open to all applicants, including those without prior experience
• Singaporeans and PRs only

What We Offer:

• Attractive salary package with bonuses and incentives
• Well-defined career progression and personal development opportunities
• Enhancement of robust management and leadership skills
• Comprehensive training provided
• Personalized career mentoring from seasoned industry leaders

Join us and take your career to the next level!

Responsibilities:

• Receives training and performs duties in several departments such as Sales, Operations and Finance
• Learns line and staff functions, operations, management viewpoints and company policies and practices that affect each phase of business
• Sets performance goals and objectives with upper management
• Monitors performance progress with management and key trainers
• Observes experienced workers to acquire knowledge of methods, procedures, and standards required for performance of departmental duties
• Receives training in functions and operations of related departments to facilitate subsequent transferability between departments and to provide greater promotional opportunities
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Responsibilities:

• Receives training and performs duties in several departments such as Sales, Operations and Finance
• Learns line and staff functions, operations, management viewpoints and company policies and practices that affect each phase of business
• Sets performance goals and objectives with upper management
• Monitors performance progress with management and key trainers
• Observes experienced workers to acquire knowledge of methods, procedures, and standards required for performance of departmental duties
• Receives training in functions and operations of related departments to facilitate subsequent transferability between departments and to provide greater promotional opportunities
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Job Title: Associate / Senior Associate, Manpower Planning & Management

Job Location: Fusionopolis, Singapore

Job Type: Contract - 6+6 Months

Working Hours: Mon - Fri: 8:30 AM - 6:00 PM

Job Responsibilities:

• Gather data and information required for manpower reporting and surveys
• Prepare and clean data to ensure quality and usability for further analysis and future retrieval
• Conduct basic analysis of statistics for understanding of manpower trends
• Support the review of processes and implementation of workforce solutions and interventions
• Provide administrative support to the team as required (e.g. scheduling of meetings with internal and external stakeholders)

Requirements

• Diploma in any discipline.
• Excellent analytical and organisational skills
• Proficient in MS Office applications, such as Word, Excel and PowerPoint
• Strong interpersonal and communication skills.

This is an outsourced role.

If you are interested, kindly send your resume (in MS Word format) to Mounika at [email protected] stating your salary expectations & availability to take it forward.

All Curriculum Vitae will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgsknand Privacy Policy at http://bit.ly/3W63rp7.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

"e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Mounika Tanuku|EA Regn. No. R22109193

RMA Consultants Pte Ltd|EA Licence No. 93C4403

• Lead the kitchen operation team to prepare and deliver quality menu in accordance to concept offering

• Oversee the implementation of processes and guidelines in Kitchen Operations

• Train & develop kitchen staff in the preparation of all meals to the highest quality standards

• Position kitchen staff according to operation needs to maximize kitchen efficiencies

• Manage quality and level of kitchen inventory as well as products delivered from suppliers

• Understand food cost models and how these impact the profitability of the restaurants Responsibilities Menu Execution and Delivery

• Supervise stations to deliver orders in accordance to defined cooking processes, recipe and health & safety standard

• Conduct final check on finished product to ensure that food quality and presentation are in accordance to specifications of the menuKitchen Processes and Concept Development

• Manage kitchen inventory levels and quality by placing orders for all food and kitchen supplies based on projected store demand endorsed by chef; and upon delivery, check to ensure quality of delivered supplies

• To support the projection and ordering of food and kitchen supplies by providing inventory report detailing usage & stock level, wastage and product shelf life while considering sales pattern andkitchen storage capacity

• Oversee the setting up and cleaning of stations by staff• Oversee workflow for stations to ensure that processes adhered to specifications and guide line and to provide recommendations to improve efficiencyQuality Assurance & Control

• Investigate causes and reasons for customer complaints pertaining to food quality

• Oversee operations to ensure compliance with all safety procedures and guidelines

• Oversee preparation of all food in accordance to SOPs to ensure and maintain consistent food quality

• Oversee overall kitchen cleanliness and sanitary conditions and to ensure all kitchen equipment are in good working condition

• Take corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety People Management

• Lead team by providing guidance, support and motivation

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Train and develop kitchen and kaiten staffs in the preparation of all meals to the highest quality standards while adhering to SOPs and workplace safety practices

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

Job Responsibilities -

• Stay on top of potential risks, and be adequately aware of the global trade risk exposure, geo-political environment and build internal controls to safeguard our operations and financial stability
• Identify operational, financial & geo-political risks, and evaluate them in terms of their plausibility and repercussions
• Curate risk mitigation and management plans to reduce the likelihood of the occurrence risk
• Creation of internal controls and operational risk policies and procedures to align with best practices and promote a strong risk culture
• Mentor and lead senior management and stakeholders by providing guidance and advice on legal and financial risk management
• Custom-make risk management processes as per the current standing of the company, keeping in mind its future variations
• Develop risk control and management strategies to reduce the financial and legal impact on the business
• Evaluate the current risk management processes and determine their effectiveness in a future scenario
• Liaise with, and guide senior management and the stakeholders about the current and potential risks through reports, documentation and presentations periodically
• Study market trends, and implement the learnings into the risk management processes of the company
• Prepare risk contingency plans to tackle future risk management issues

Skills / Qualifications

• Bachelor’s degree in economics, finance, business administration or a similar discipline
• Prior experience as a risk manager or in a similar role
• Solid knowledge of risk management principles
• Expert-level knowledge of MS Office, and other risk management tools
• Excel VBA, SQL is good to have
• Proficiency in developing and implementing risk mitigation strategies.
• Understanding of industry-specific regulations and compliance standards.
• Strong analytical skills using tools like FMEA, Monte Carlo simulations, or decision tree analysis.
• Experience in setting up risk monitoring systems and preparing comprehensive reports.
• Knowledge of financial risk analysis models, risk rating techniques, credit risk, sovereign risk.
• Experience in developing continuity plans to manage operational disruptions.
• Managing risk in project environments using methodologies such as Agile or Waterfall.

Position Purpose

• Lead the kitchen operation team to prepare and deliver quality menu in accordance to concept offering

• Oversee the implementation of processes and guidelines in Kitchen Operations

• Train & develop kitchen staff in the preparation of all meals to the highest quality standards

• Position kitchen staff according to operation needs to maximize kitchen efficiencies

• Manage quality and level of kitchen inventory as well as products delivered from suppliers

• Understand food cost models and how these impact the profitability of the restaurants

Responsibilities

• Menu Execution and Delivery

• Supervise stations to deliver orders in accordance to defined cooking processes, recipe and health & safety standard

• Conduct final check on finished product to ensure that food quality and presentation are in accordance to specifications of the menu

• Kitchen Processes and Concept Development

• Manage kitchen inventory levels and quality by placing orders for all food and kitchen supplies based on projected store demand endorsed by chef; and upon delivery, check to ensure quality of

delivered supplies

• To support the projection and ordering of food and kitchen supplies by providing inventory report detailing usage & stock level, wastage and product shelf life while considering sales pattern and

kitchen storage capacity

• Oversee the setting up and cleaning of stations by staff

• Oversee workflow for stations to ensure that processes adhered to specifications and guide line and to provide recommendations to improve efficiency

• Quality Assurance & Control

• Investigate causes and reasons for customer complaints pertaining to food quality

• Oversee operations to ensure compliance with all safety procedures and guidelines

• Oversee preparation of all food in accordance to SOPs to ensure and maintain consistent food quality

• Oversee overall kitchen cleanliness and sanitary conditions and to ensure all kitchen equipment are in good working condition

• Take corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Lead team by providing guidance, support and motivation

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Train and develop kitchen and kaiten staffs in the preparation of all meals to the highest quality standards while adhering to SOPs and workplace safety practices

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

Roles and Responsibilities

1. Review of Risk Assessments.

2. Attend Construction Risk Management (CRM) meeting.

3. Attend Project Safety Review (PSR) meeting.

4. DfS and CRM meeting to be conducted simultaneously.

5. Ensure prompt submission of the monthly RMF report during CRM meeting.

6. Attend Monthly RMF meeting.

7. Other RMF roles as tasked by Construction Managers and as per project requirements.

Requirements

- Have reasonable exposure in safety and health for construction especially on transportation infrastructure projects i.e. tunnel structure, viaduct structure etc.

- Attended the Design for Safety (DfS) for Professional Course and passed the assessment

- A registered PE or Architect with a Practicing Certificate, or

- Minimum 10 years relevant experience (tunnel structure, viaduct structure etc.) in the design (min. 5 years in design which includes contributions to designs, writing specifications) and the supervision of the construction of structures

Other information

Work location at Bugis

To Apply

Please submit updated CV with below details.

• Current & Expected Salary

• List of Projects Handled

• Notice Period

Role Summary

• Deep dive and map out the as-is CRM landscape along with its various frontend/downstream integrated systems for each market utilizing CRM in SAPMENA zone today.
• Leveraging the already-implemented SPACE system in North Asia zone, design and build a similar CRM system for SAPMENA markets with the spirit of standardization, simplification, and scalability.
• Rollout SPACE across all markets and brands currently on CPRV in the zone today, so as to decommission the older CRM system, through the usual software development lifecycle approach.

Main Responsibilities

• Project and timeline management – own overall delivery timeline for different phases in the project lifecycle.

1. Collaborate with different teams and workstreams to map out the group system landscape.
2. Drive external vendors to explore and deliver solutions with alignment to requirements, ensuring quality and timeliness, whilst keeping to agreed scope.
3. Organize and manage periodic steerco meetings.

• Support Business Analysts in documenting as-is functionalities and integration landscape of current CRM system in SAPMENA.
• Ensure business requirements gathering of SPACE is completed timely, and the deliverables of each phase of the project has been delivered.
• Work with Business Analysts to translate functional specification and business requirements into user stories in the product backlog, ensuring there are clearly defined acceptance criteria signed off by business stakeholders.

Qualifications & Experience

• Bachelor’s in Information Technology or relevant fields.
• At least 4 -7 years of experience in digital transformation projects, having held roles such as BA or PM.
• Has experience with projects involving system implementation, multiple systems' integration, and complex data migration.
• Experience gathering business requirements, mapping out as-is model and defining target operating models.
• Experience running a project in Agile methodology and having a good understanding of the Scrum ways of working.
• Has experience leading the entire or a specific phase of the SDLC, preferably the Discovery (planning / analysis), Design, Development phase of SDLC.
• Experience managing and driving discussions with both Business & IT stakeholders.
• Excellent verbal and written communication skills to understand requirements/ issues and bring relevant stakeholders into discussions to drive solution.

Good to Have

• ITIL certification and ServiceNow experience .
• Agile and Scrum methodology.
• Proven project management experience (PMI methodologies) with PMP qualification.
• Knowledge of client business and IT processes.

Position Purpose

• Lead the kitchen operation team to prepare and deliver quality menu in accordance to concept offering

• Oversee the implementation of processes and guidelines in Kitchen Operations

• Train & develop kitchen staff in the preparation of all meals to the highest quality standards

• Position kitchen staff according to operation needs to maximize kitchen efficiencies

• Manage quality and level of kitchen inventory as well as products delivered from suppliers

• Understand food cost models and how these impact the profitability of the restaurants Responsibilities Menu Execution and Delivery

• Supervise stations to deliver orders in accordance to defined cooking processes, recipe and health & safety standard

• Conduct final check on finished product to ensure that food quality and presentation are in accordance to specifications of the menu Kitchen Processes and Concept Development

• Manage kitchen inventory levels and quality by placing orders for all food and kitchen supplies based on projected store demand endorsed by chef; and upon delivery, check to ensure quality ofdelivered supplies

• To support the projection and ordering of food and kitchen supplies by providing inventory report detailing usage & stock level, wastage and product shelf life while considering sales pattern andkitchen storage capacity

• Oversee the setting up and cleaning of stations by staff• Oversee workflow for stations to ensure that processes adhered to specifications and guide line and to provide recommendations to improve efficiencyQuality Assurance & Control

• Investigate causes and reasons for customer complaints pertaining to food quality

• Oversee operations to ensure compliance with all safety procedures and guidelines

• Oversee preparation of all food in accordance to SOPs to ensure and maintain consistent food quality

• Oversee overall kitchen cleanliness and sanitary conditions and to ensure all kitchen equipment are in good working condition

• Take corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safetyPeople Management

• Lead team by providing guidance, support and motivation

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Train and develop kitchen and kaiten staffs in the preparation of all meals to the highest quality standards while adhering to SOPs and workplace safety practices

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

Job Description:

1. Manage software configuration, integration and implementation for a number of key software such as CRM system, marketing analytics platform and other software tools
2. Critical conduit to business/ground users to ensure that the product is fit for business use
3. Handle multiple priorities, stakeholders and coordinate the flow of information critical to project delivery
4. Document project specifications, scope and track milestones achievement
5. Build SOPs for workflows within the SaaS product to train and support the operations team in property
6. Deliver project outcomes under deadlines
7. Troubleshoot and resolve any issues that may arise during the onboarding of new software systems by liaising with software support team
8. Do deep-dives and research to understand different software products/features, user pain point, and how to leverage on these products to solve them
9. Work with external software development company to customise and implement web apps based on our use cases.
10. Build interesting internal customised products (this can be low/no-code or coded) end to end if there are no suitable third party solutions available.
11. Conduct client-side UAT for all software integration, development or enhancement scope delivery
12. Conduct training and support for ground staff upon implementation
13. Develop framework to ensure continuous feedback loop from ground users back to software product team to sharpen product’s business fit
14. Oversee user experience and ensure that users are using the software correctly and optimally in a way that maximises business output
15. Conceptualise and adopt a big picture analysis of integration between different software and workflows that are aligned with business needs and ground operation
16. Participate in software procurement exercises to provide input and advisory to procurement team based on feedback from user, experience, and digital needs
17. Provide clear reporting to management on progress of project, software implementation, and user feedback
18. Have a clear overall plan on data to be extracted from these software and recommend meaningful steps to leverage on these data for business decisions.

Job Requirements:

1. Minimum 1 year of experience in relevant field
2. Bachelor's Degree in Computer Science or relevant field

Working days: Monday to Friday
Working hours: 9am - 6:30pm
Working Location: Ang Mo Kio - company will move to near Tai Seng MRT by Dec 2024 / Jan 2025
Salary: $3000 - $4000

Overview: The Executive, Facilities Management will play a key role in supporting the organisation’s expansion through the effective management of all facilities-related aspects of renovation and construction projects. This role focuses on ensuring that the facilities align with operational needs, safety standards, and project timelines.

Requirements:

• Experience in facilities management, with a preference for experience in the F&B and/or Manufacturing industry.
• Strong understanding of interior fit-out projects, building codes, and safety regulations.
• Proficient in AutoCAD and familiar with reading detailed drawings/floor plans. Basic sketching ability is a plus.

Responsibilities:

• Facilities Oversight: Manage and coordinate all facilities-related activities during renovation and construction projects, ensuring alignment with the organization’s strategic goals.
• Collaboration with Project Management: Work closely with the Project Manager to ensure that facilities-related aspects of projects are integrated into the overall project plans, schedules, and budgets.
• Safety and Compliance: Oversee compliance with safety standards, and ensure that all facilities are maintained to meet industry standards and regulations.
• Stakeholder Liaison: Act as the primary point of contact for internal and external stakeholders regarding facilities management, including coordination with contractors, suppliers, and consultants.
• Budget and Resource Management: Assist in managing the budget for facilities-related expenditures, ensuring cost-effective solutions and optimal use of resources.
• Quality Assurance: Monitor the quality of work related to facilities management, ensuring that it meets the required standards and supports the overall project objectives.
• Reporting: Provide regular updates to the Project Manager on the status of facilities-related tasks, including any issues, risks, or necessary adjustments.
• Support for Project Completion: Assist in the handover process of completed projects, ensuring that all facilities are fully operational and meet the organization’s requirements.

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Visitor Management Officer
Location: Alexandra
* TRAINING PROVIDED, Must be open to shift work

Job Description:
- Providing Customer Service to Visitors
- Assist at registration counter
- Guiding visitors on the usage of the self-service kiosk
- Assisting patients on wheelchair if needed.
- Guiding visitors to the gantry.
- Delivery of food and other items to the patients as and when required

Shift Schedules:
Shift A ~ 8am-8pm
Shift B ~ 9am-7pm
Shift C ~ 11am-7pm

Work Schedule:
According to roster set up.
Attire: Black Pants and shoes.
Uniform for Top will be provided.

Attention to: Hailey Yang

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

• Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

• Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

• Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practices

Provide guidance and day-to-day training to staff within assigned areaCarry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

Manage and coordinate activities with people, products and equipment to maximize sales and profit

ResponsibilitiesRestaurant Operations Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

Check readiness of restaurant for service day and brief service crew on staffing roster for service day

Manage customer flow and seating arrangementOversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

Ensure documentation of all cash shortage and surplus in record book and to tally payment collectionRestaurant Management & Planning Act as point of escalation for service crew regarding service issues

Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner Quality Assurance & ControlEnforce restaurant quality, service, cleanliness and value standards

Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurantImplement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People ManagementConduct induction for new hires to provide them with the necessary skills and information to carry out roles and functionsProvide training to encourage role rotation amongst service staff

Train and monitor staff in the company SOPs (standard operating procedures)Ensure workplace safety practices

Job Title: Strategic Management Director

Job Description:

The Strategic Management Director is responsible for driving the company’s long-term growth by identifying and capitalizing on new business opportunities. This role involves developing and implementing strategies to expand the customer base, exploring new markets, and ensuring that the company remains competitive and profitable.

Key Responsibilities:

1. Business Development and Market Expansion:
   • Identify and evaluate new business opportunities, including potential markets, partnerships, and strategic alliances.
   • Develop and implement strategies to penetrate new markets and expand the company’s customer base.
   • Conduct thorough market research to understand customer needs, industry trends, and competitive landscape.
2. Customer Acquisition and Retention:
   • Work closely with sales and marketing teams to develop and execute strategies for acquiring new customers.
   • Analyze customer feedback and market data to refine customer acquisition strategies.
   • Develop initiatives to improve customer retention and maximize customer lifetime value.
3. Strategic Partnerships:
   • Identify potential partners that align with the company’s strategic goals and explore partnership opportunities.
   • Negotiate and establish strategic partnerships that enhance the company’s market position and drive revenue growth.
   • Manage and nurture relationships with key partners to ensure long-term collaboration and success.
4. Revenue Growth and Profitability:
   • Develop strategies to increase the company’s revenue streams, including exploring new product lines or services.
   • Monitor financial performance and adjust strategies to ensure the company meets its profitability targets.
   • Work with the finance team to create business models and financial plans that support strategic initiatives.
5. Strategic Planning and Execution:
   • Lead the development of the company’s strategic plan, ensuring alignment with business objectives and market opportunities.
   • Collaborate with senior leadership to prioritize strategic initiatives and allocate resources effectively.
   • Oversee the execution of strategic initiatives, ensuring timely and successful implementation.
6. Risk Management:
   • Identify and assess potential risks associated with new business ventures and market expansion.
   • Develop and implement risk mitigation strategies to protect the company’s interests.
   • Stay informed about industry regulations and ensure compliance in all strategic initiatives.

Qualifications:

• Extensive experience in business development, market analysis, and strategic planning, preferably in a technology-driven industry.
• Strong understanding of market dynamics, customer behavior, and competitive analysis.
• Proven track record of identifying and capitalizing on new business opportunities.
• Excellent leadership, communication, and negotiation skills.
• Ability to work collaboratively across departments and influence senior leadership.
• Strong financial acumen and experience with business modeling and forecasting.
• Collaboration with cross-functional teams and potential travel to meet with partners or clients.

The Facilities Management Executive is responsible for overseeing the operations and maintenance of facilities, ensuring a safe, efficient, and functional environment for all users. This role involves strategic planning, budget management, and team leadership to enhance facility performance and sustainability.

Responsibilities:

• Develop and implement long-term facilities management strategies aligned with organizational goals
• Assess facility needs and recommend improvements or upgrades
• Oversee day-to-day operations of facilities, including maintenance, cleaning services.
• Ensure compliance with health, safety, and environmental regulations.
• Conduct regular drills and training sessions to ensure staff readiness.
• Any ad-hoc matters assigned

Job Requirements:

• Have relevant certificates if any
• Have at least 1-2 years of experience in the field
• Excellent leadership, organizational, and communication skills.
• Strong analytical and problem-solving abilities.

Preparation

• Learn the operation process of the bakery department

- Advance preparation, weighing is done accurately, check extensibility and following the daily mixing schedule

• Dividing - Understanding the characteristics of each dough and able to perform troubleshooting

• Shaping - Understanding the amount of portion filling, roll up without damaging the dough, shape properly and according to the procedure

• Baking - Understanding and following the baking procedure and process

• Filing - Can weight correctly and understand the expiration date of each filling

• Sanitation – Understand and follow the correct cleaning procedures

• Other duties – Any ad-hoc duties as required by the manager such as housekeeping