Roles & Responsibilities

1. Provide first level of support and customer service

2. Provide quality customer service to customers over the phone or email

3. Require to listen, probe to clarify and understand customer needs

4. Escalate problems or issues promptly and resolve customer

5. Resolve all customer complaints in an expedient manner. He/she will need to act as a liaison to expedite requests between customers and multiple production locations.

6. It is important to process sales orders or changes by effective collaboration with internal departments and communication with customers.

7. Work closely with Inside Sales

8. Industry/Organization Type: Logistics & Warehousing

9. Working Hours: 5 days, Mon-Fri,9:00 am-6:00 pm

10. Duration: Permanent Role

Key Responsibilities

1. Achieve growth and meet sales targets by effectively managing the sales team.

2. Design and implement a strategic business plan to expand the

company's customer base and ensure a strong market presence.

3. Develop a comprehensive business plan covering revenue and expense controls to manage organizational sales effectively.

4. Recruit, set objectives, coach, and monitor the performance of sales representatives.

5. Develop the sales team through motivation, counseling, and continuous education on service knowledge.

6. Build and foster strong, long-lasting customer relationships by partnering with clients and understanding their needs.

7. Present realistic budgets and forecasts to the management team.

8. ldentify emerging markets and market shifts while staying fully aware of new products and

competition status.

APPLY NOW!!!

1. Minimum Diploma/Degree in a relevant field.

2. Proven track record in "business-to-business" sales, with at least 3 years of experience as a Sales Manager int he transportation, logistics, or warehousing industry.

3. Competent in planning and implementing sales strategies

4. Demonstrated negotiation skills and the ability to close business wins.

5. Success in developing sales plans and analysing the profitability of prospects, coupled with analytical and numeracy skills to review operational and financial data

6. Proficient in customer relationship management, with the ability to develop strong business relationships at all levels, including senior executives

7. Effective leadership, management and motivation of a sales team.

The Senior Business Development Associate is responsible for new business acquisition, and onboarding of merchants.

He/She will be responsible for generating, qualifying, nurturing and closing potential leads for the various services that Ninja Van Singapore provides. During the onboarding period, the incumbent will also be expected to resolve all issues that may arise from client’s unfamiliarity of our services.

Responsibilities

• New Business Acquisition
• Schedule meetings with potential prospects to understand service requirements of clients
• Acquire new clients to increase country revenue
• Pitch operational requests to internal stakeholders to help meet clients’ requirements and SLAs
• Prepare sales proposals, presentation decks, profitability analysis and contract documents
• Compliance to sales process and legal compliance
• Educate clients on the basic requirements of Ninja Van’s service
• Lead Generation and Qualification
• Creatively seek and reach out to key decision makers of potential leads
• Respond to and qualify inbound leads in a timely manner
• Import and maintain data of leads in Salesforce CRM
• Ensure that clients’ business is a good fit for Ninja Van
• Account Management
• Build and maintain positive working relationships and strong rapport with accounts for high account retention and client satisfaction
• Identify ways to increase sales revenue and wallet shares with existing accounts
• Monitor and ensure promised delivery SLAs are met
• Stakeholder Management
• Collaborate with external and internal operations teams to ensure required resources and operational support is available to them and their team

Requirements

• 2 - 5 years of experience in a business development and client-facing role
• Diploma in any field or higher, Degree preferred
• Experienced in sales negotiation, analysing pricing strategies and solutioning
• Experience with end-to-end sales pipeline management and closing large, strategic deals
• Manage enquiries and complaints with tact and professionalism
• Good team player with ability to interact with all levels
• Proactive, curious and entrepreneurial
• Proficiency in Microsoft Office suite

POSITION SUMMARY

• Follow up pricing enquires from overseas and ad-hoc project inquiry.
• To plan, direct & facilitate consolidation via SIN gateway based on situational scenarios.
• Assist in project management, business planning, service improvements & strategy development with the objective to provide progressive leadership for the workgroup, exceed service commitments & customer satisfaction, generate revenues and achieve long-term profitability.
• Support Pricing desk and Gateway arrangement.
• To assist the Load Planner to communicate, coordinate, monitor all airline space and warehouse activities.

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Set strategy at area of control, create short term & long term plans for operational needs.
• Support Air Gateway Lead assigned tasks. Formulate, implement & review contingency plans to support overall operations & individual areas of operations.
• Provide direction & support for resolution of pricing issues, establish & execute service contracts, review customers’ feedback & initiate improvement measures.
• Initiate & plan long-term service enhancement projects, evaluate short-term & long-term results; assist in new operations development & initiatives in order to ensure continuous improvements at areas of control.
• Ensures compliance with system allocation policy and process to meet sales and operational service requirements.
• Follow handling procedures established by the management.
• Monitor the operations performance on system and ensure the timeline fulfillment.
• Other duties as assigned to the position.

JOB SPECIFICATIONS

Academic:

• GCE ‘O’ Level or above.

Experience & knowledge:

• Three (3) years relevant experience.
• Experience in the freight forwarding industry is required.
• Must be computer literate and able to prepare documentation quickly and accurately.

Attribute:

• Visionary leadership, human relations and communication skills.
• Problem-solving & decision-making.
• Detail oriented.
• Good communication skills.
• Must be fluent in English and local languages.

Sales Coordinator (Indoor) / Senior Executive (Freight Forwarding)

Responsibilities:
• Coordinate with overseas agents (freight forwarders) to convert prospects into sales and grow overseas tradelines.
• Communicate regularly with freight forwarders to keep them informed on shipment status and ensure client expectations are met.
• Prepare and submit quotations to overseas freight forwarders based on their requirements.
• Understand the specific needs of overseas freight forwarders and align solutions accordingly.
• Follow standard operating procedures while ensuring smooth coordination between sales and operations teams.
• Maintain a high success rate of converting submitted quotations into confirmed business through continuous follow-ups.
• Primarily handle cross-trade quotations and develop relationships with overseas agents to expand business opportunities.
• Perform any other duties as assigned by management.

Requirements:
• Preferably possess knowledge of both freight operations and sales processes.
• Positive attitude and customer/sales service-oriented mindset.
• Minimum 2 years of experience in the freight forwarding (Air & Ocean) industry with exposure to both commercial and operational aspects, preferably with an ocean freight focus.
• Proven ability to develop business relationships with overseas agents/freight forwarders.
• Good teamwork skills and driven to grow the company’s business.
• Bilingual in English and Mandarin to liaise with Mandarin-speaking counterparts.

*Only shortlisted candidates will be notified.

Responsibilities:

· Coordinate and handling of daily Reefer Operations inside PSA Terminal

· Liaise with internal & external customers to ensure repair job carry out timely and efficiently

· Conduct warranty check and QA check on job done by technical team to ensure proper billing to customer

· Any other duties as assigned by Supervisor / Manager

Requirements:

· Min. GCE “O” / Nitec in Engineering or equivalent

· Proficient in Microsoft Office and Email

· Good interpersonal and communication skills and able to interact with people of all levels

· Willing to work on rotation shift including Sunday & Public Holiday

We thank all applicants for your interest and regret to inform that only shortlisted candidates will be notified

• Pick, pack and check stocks for delivery to outlets and for export.
• Assist in daily operations, like receiving, dispatch, cleanliness, etc.
• Maintain and update of logistics daily operational records.

Requirements:

• GCE ‘O’ level and above
• At least 2 years of relevant working experience in F&B industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R1326740

Benefits

• AWS and performance bonus
• Annual salary increment (subject to performance evaluation)
• Medical and Dental

Job Responsibilities:

• Maintain relationship with existing suppliers
• Source for new suppliers
• Obtain quotation from suppliers according to BOM specifications
• Evaluate and compile all quotations into a detailed format with cost breakdowns
• Review sourcing process and provide recommendations on improved processes to achieve better ROI

Requirements:

• Minimum 1 – 2 years’ procurement/purchasing/sourcing experience in tech/IT industry
• Strong negotiation skills with suppliers and external stakeholders

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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

About ISUZU MOTORS ASIA LIMITED (IMA):

A Global Japanese Automotive Manufacturer with an office in Singapore is embarking on an evolving path and expanding role. The Singapore office assists the Japan Head Office in managing the Group’s interests and exposures in the ASEAN region, India and Middle East.

There are many opportunities for staff to be involved in cross department and regional projects. And as part of the Group’s initiative towards greater adoption of technology and boosting work efficiency, the Singapore Office offers a chance to take part in exciting tech projects that can have impact across the Group.

The Global Trading Operations Department is looking for a matured and capable team player to join their growing team. As an integral member of the Singapore Office, the expectations and challenges are high but will be very rewarding and exciting for high performers.

We are looking for a Trading & Logistics Officer (1-Year Contract) who is/has:

• Minimum 1-2 years of experience in Logistics or Supply Chain Management
• Minimum Diploma in Logistics, Supply Chain or related field
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint etc.)
• Meticulous and detail-oriented
• Good time management skills
• Able to handle desk-bound and routine work
• Familiarity with INCO terms will be a plus
• Familiarity with SAP or other ERP systems will be a plus

Duties & Responsibilities:

• Shipping Documentation, Payment and Billing Operations:
  • Prepare and manage shipping documentation, including invoices, bills of lading, and other relevant paperwork on a daily basis.
  • Ensure the accuracy and completeness of all shipping documents to comply with industry regulations and company standards.
  • Ensure accuracy in payment and billing operations.
  • Maintain an organized and efficient document control system for easy retrieval and reference.
• Logistics Coordination and Communication:
  • Coordinate delivery schedules and shipping arrangements with suppliers, customers and service providers to ensure timely and efficient transportation of goods.
  • Monitor all shipments and track their progress to ensure on-time deliveries to customers.
  • Communicate with suppliers, customers, and service providers for any discrepancies and claims.
  • Handle any unexpected delays or issues in shipping and work proactively to find solutions.
• Other duties as requested by Management.

Expected Start Date of Work: April 2024