Admin cum Customer Service

Our office address: 38 Jalan Buroh #08-01 Singapore 619504 (Nearest MRT Lakeside, Boon Lay)

Job Scope:

- Manage of incoming phone calls and liaising with clients & staffs competently

- Coordination, Handling computation of clients billing, pay out and queries promptly & appropriately

- To support superior & boss requests in replying our client CSD or salesman

- MS Office and English proficiency

- (Problem solving/ resolving conflicts) Resolve problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution, liaise with our delivery team.

- Clerical work including maintaining records and entering data or other variety of tasks.

Requirements:

- MS Office and English proficiency

- Ability to multitask and prioritize daily workload

- English & Chinese verbal and written communications skills

- Permanent, Full-time position

- CPF & Annual Leave entitlement

- Working hours (5.5 days work) Monday to Friday 9am – 6pm

- Saturday 9am – 1.30pm

- Knowledgeable in Microsoft Office

- Able to work independently in fast pace environment

- Able to handle phone calls, Well-mannered and polite to clients

Please send resume to: [email protected]

Responsibilities

• Assist and backup in general administrative and clerical support for other departments
• Administration and maintaining of leave
• Answer, screen and forward phone calls and practice good telephone etiquette
• Assist and ensure prompt submission of reports to relevant departments
• Attend to visitors and prepare meeting rooms and corporate gifts
• Maintain proper filing system of all documentation/records files
• Sorting, filing and keying of Delivery Tickets and Trip Pay from customers
• In charge of operation supplies such as uniforms, accoutrements, stationary, pantry toiletries and etc
• Other duties as assign by HOD

Requirements

• High level of integrity and discretion
• Meticulous
• Fluent in English, which includes the ability to read and write
• Able to work under tight deadlines in a fast-paced environment
• Proficient in Microsoft Office applications

Working Location: Joo Koon [3 bus stops away from Joo Koon Bus Interchange]

Working hours: Monday - Friday 8.30am to 5.30pm

Interested candidates, please email: [email protected]

This position generates new business by managing business relationships between UPS and designated Enterprise Accounts. He/She executes business plans by meeting and exceeding sales and revenue goals. This position leads service and sales activity across UPS's portfolio of products and services including Freight, Package, Forwarding, and Distribution. He/She drives global business growth through solution development, customer-facing communications, contract development, value creation, and negotiation. This position obtains knowledge about customers’ competitors to consult customers on UPS solutions that support their market competitiveness.

Responsibilities:

• Maintains contract compliance and renewal process to ensure elements of contracts are being followed and negotiated by both UPS and the customer.
• Maintains and monitors customer information and account performance data for Freight, Package, and Forwarding and Distribution to track sales performance against sales objectives.
• Utilizes business information and analysis reporting tools to assess account performance analysis.
• Monitors and tracks competitors to gain competitive intelligence to be used in engaging prospects and customers.
• Builds high level Customer Relationships
• Identifies key decision makers within customer organizations to expand business opportunities across the enterprise portfolio.
• Works with internal stakeholders to develop comprehensive account strategies for retention, penetration and acquisition of accounts.

Requirements

• Minimum Bachelor’s Degree in Supply Chain Management, Logistics, Marketing, Business, or relevant discipline. Master’s Degree or MBA will be a plus
• Possess at least 7-10 years of experience in a field sales role.
• Candidate with strong experience background in life science and/or medical device/pharmaceutical industry (or related) with extensive knowledge of GMP/GSP/GDP environment and 3PL/4PL experience will be an added advantage
• Candidate with healthcare regulations knowledge or healthcare service experience is strongly preferred
• Familiar with ISO certification knowledge (especially ISO 13485:2003)
• Proven track record of increasing sales against plan objectives in previous assignments
• Business related travel will be required

Class 4 Delivery driver

To perform local delivery
work 5.5 days

27 PENJURU LANE
#03-04
SINGAPORE 609195

Job Description

1. Transportation of Iso tank ( Within west area )

2. Familiar with PSA operations

3. Ensure safety handle of Iso Tank, documents and vehicles maintenance

4. Follow safety rules / instructions & requirements at all time

Job Requirements

1. Must Possess Class 4 and above

2. 1-3 years' experience as Iso tank Driver

Candidates with no experience are welcome as training will be provided

Flex Logistics is a fast-growing Healthcare Supply Chain as a Service startup in Singapore.

For more details, please visit our website https://www.flexlogistics.sg/.

Job Description: A Logistics Specialist (Rider) is responsible for efficiently transporting goods and packages from one location to another using motorcycle. This role requires strong time management skills, able to work in a structured team environment, able to work under pressure and the ability to navigate through traffic and various terrains. Most importantly, strong customer service, there will be high degree of engagement with customers and what we deliver is quality.

Key Responsibilities:

1) Island wide collection and delivery of spectacles and lens (very light items)

2) Two waves per day, 12.30pm and 4.30pm

3) Start and return to Bendemeer daily

3) Our areas are clustered

Requirements

1) Possess Class 2B valid driving license.

2) Possess own motorbike with box.

3) Valid commercial motorcycle insurance.

4) Familiar with Singapore road.

5) Familiar with using mobile application for job assignment, POD etc.

6) Customer service oriented, good working attitude, interpersonal and communication skills.

7) Collaborative mindset that can excel in a structured team environment.

Part Time Rider :

1) Monday to Friday(11.30am to 7pm) - Supplier will be paid a daily fee of $80.00 per day for two waves of collection and delivery runs

2) Saturday (12.30pm to 6pm) - Supplier will be paid a daily fee of $100.00 per day for one waves of collection and delivery runs

3) Sunday and Public Holiday (12pm onwards, OTOT) - Supplier will be paid a daily fee of $100.00 per day for one wave of collection and delivery run.

Additional incentives for commitment - $20.00 per day, for completion of full week without fail. These additional incentives will not apply for any lapses in any working day of the week. It is not considered a lapse if there is a Public Holiday within the week,

**As we recieved many applicants for the role, we will priortize riders that can commit to Mon-FRI schedule.**

ONLY APPLY THROUGH CAREERFUTURE OR EMAIL [email protected] or apply via https://docs.google.com/forms/d/1nRoqwPZAx6z5CStmsRQX2j3J-J-erR6S3MN084_XR_E/edit?ts=64abb4b0

(WE DO NOT POST OUR JOB IN ANY OTHER PLATFORMS)

What the Job involves:

1. Liaise with both internal & external customers and suppliers

2. Monthly Customer Management Report

3.Generate monthly billing cycle within the month end closing period

4.WMS and customer system adminstration

5. Any other duties as assign from time to time

Required Qualifications, Skills & Experience

1. Min 'O' level

2. Computer literacy

3. 1 year experiece

4. Microsoft office including Excel, Email

5. Competent in Warehouse Management System (WMS)

Working Locations:

2 CHANGI SOUTH AVE 2

TRAINING Provided!
AIRCON Environment!
Transport from JURONG EAST MRT!

Advantage:

• Forklift License
• Work At Height

Working Hours:

• Normal Day shift (8.00am - 5.30pm)

Scopes:

• Picking and packing
• Loading and unloading of goodsUsing of Pallet Jet
• Inbound and Outbound
• Label printing
• Any other ad-hoc duties as assigned by the Supervisor

Requirements:

• Able to carry load 15-20Kg
• Computer Knowledge (Excel / Email replying)
• Not Afraid of Height
• Able to commit to Overtime when required

What the Role Involves

1. Keep track of receiving Ocean Freight Forwarding Division., Supplier through email or by post.
2. Register Supplier invoice date and number before sending the invoices for verification and approval to PIC of Ocean Freight Forwarding Division.
3. Follow up with chaser emails for return of Supplier Invoices after deadline of submission by Ocean Freight Forwarding Division.
4. Check and post Supplier invoices into YUNAS
5. Prepare cheque/GIRO payment to Suppliers on monthly basis.
6. To reconcile Account Payable on monthly basis
7. To complete analysis of long outstanding Accrual Report
8. Back up PIC for daily payment request by Ocean Freight Forwarding Division to Co-loader to clear cargoes on behalf of Yusen Logistics Singapore

Job Requirements

• Minimum 'O' Level
• Competent in MS office especially Microsoft Excel
• At least 2 years of relevant working experience
• Good spoken and written communications

Working Location

2 CHANGI SOUTH AVE 2

Responsibilities:

• Liaises with 3rd party representative logistics and shipping companies, maintaining close contact via remote inspection solutions, video conferencing, telephone calls by email and in person while deliveries are on route to prevent delays in shipments.
• Liaises with Procurement team members and Finance department after the issuance of PO to make proper arrangements with buyers for Letter of Credit opening, down payment issues and payment after delivery
• Tracks shipment, prepares tracking report for MRF’s, PO’s delivery and follows up with vendors on invoicing and warranty issues, completing delivery of material without any shortage.
• Works with vendors to resolve invoicing issues, inconsistencies in the Purchase Order information relating to quantity and quality of materials that cause delay in critical shipments.
• Notifies project management team in a timely manner if a critical delivery is going to be late to decide on resolution or to source for replacement and alternatives to manage delay in project timeline
• Consolidates Marine Cargo Insurance for shipment and submit Marine Cargo Insurance claims where necessary.
• Liaises with Authorities (MPA, Customs), as applicable to apply for licenses and permits relating to expediting.
• Organises meeting with vendor, Freight forwarder and internal stakeholders on breakbulk shipment arrangement.

Requirements:

• Diploma in Supply Chain or equivalent
• Has 2-3 years of experience in shipping management, freight or relevant experience
• Experience in SAP will be an added advantage
• Able to work in a fast paced environment
• Possesses strong interpersonal skills
• On-the-job training will be provided

Our Addresses and Working Hours:

Seatrium (SG) Pte. Ltd.

(Tuas Boulevard Yard)
80 Tuas South Boulevard, Singapore 637051
(Islandwide transport provided)

Mon - Thu: 8:00am - 5:15pm

Fri: 8:00am - 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

-Oversees a company's operational workflow, inventory, equipment-Oversees a company's operational workflow, inventory, equipment

-Resolve operational issues and disputes promptly, or prevent it from

even occuring

-Maintain constant communication with managers, staff, and

merchants to ensure proper operations of the company with brief

summary to the Management

-Submit proposals or suggestions with supporting back up examples

which can improve the workflow and increase profit margins within

the organisation

-Develop, implement, and maintain quality assurance protocols, this

includes a proper onboarding documentation process for all

departments (Operational Handbook)

-Increase the efficiency of existing processes and procedures to

enhance the companys internal capacity

5.5 work days per week, OT when necessary.

Strong excel knowledge & passion to go above and beyond.

2. SKILLS

Management Skills Multi Tasking Warehousing

-Oversees a company's operational workflow, inventory, equipment and people.

-Resolve operational issues and disputes promptly, or prevent it from even happening.

-Maintain constant communication with managers, staff, and merchants to ensure proper operations of the company with brief summary to the Management.

-Submit proposals or suggestions with supporting back up examples which can improve the workflow and increase profit margins within the organisation.

-Develop, implement, and maintain quality assurance protocols, this includes a proper onboarding documentation process for all departments (Operational Handbook).

-Increase the efficiency of existing processes and procedures to enhance the companys internal capacity.

5.5 work days per week, OT when necessary.

Strong excel knowledge & passion to go above and beyond.

2. SKILLS

Management Skills Multi Tasking Warehousing.

Primary Objective(s) of Position

• Attending to customers’ enquiries, managing customer relationships and executing shipments.

Duties & Responsibilities

• Handle Request for Quotation (RFQ) responses and coordinate with the Operations Department.
• Generate Job Orders and ensure their prompt execution.
• Monitor order and delivery schedules, coordinating with vendors, the Operations Department, customers, and international suppliers to ensure on-time delivery.
• Compile daily, weekly, and monthly shipment/order reports for customers and management.
• Plan and generate stuffing lists for the Operations department for each shipment.
• Prepare and process import/export shipping documents.
• Input and update order delivery statuses promptly and accurately in the customer's in-house system (SAP).
• Investigate and address service failures or complaints, implementing corrective and preventive actions.

Skills & Experience

• GCE "A" level and above
• Freight forwarding experience
• Proficient in Microsoft Office applications
• Possess good communication skills and interpersonal skills

Job Highlights

• AWS*
• Entitled to OT
• Group hospitalization insurance
• Medical / Leave Benefits
• Working Location: Penjuru
• Start ASAP / Short Notice

*Terms and conditions apply

Job Description

• Assist Driver to check shipment and perform delivery to multiple locations
• Assist Warehouse Activity i.e. packing and picking whenever completed deliveries
• Any other ad-hoc duties

Requirements

• Singaporeans only may apply
• No experience required but past experience as packers, delivery attendants are welcomed to apply
• Healthy and able to carry heavy load
• Able to work on Saturday and Support on off-day / public holiday when required

Interested candidates kindly apply with the latest resume.

-- ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED --

Job Descriptions:

• Responsible for handling exports/shipping operations to global markets.
• Liaise with external parties and coordinate shipments with respective factories/customers/service provider.
• Prepare shipping documents, invoice and monitor shipments to ensure timely delivery.
• Involved in procurement activities, prepare the PO and follow up the shipment
• Verify service provider bills for payment
• Follow up the account receivable
• Sorting and scanning the full set of shipping documents
• Any other assignments which may be assigned from time to time

Job Requirements:

• Minimum 1-year shipping experience
• Preferably with experience in Imports & Exports
• Experience with SAP and Excel

An expanding SME Logistics company is looking for a dynamic sales to join our team.

If you have the relevant logistics experience, we like to hear from you.

You should possess the following;

1. At least 1 year experience in the logistics / freight forwarding / shipping industry

2. GCE N or O level

3. Possess class 3 driving license with own car

4. Good command of English

5. Resourceful & good inter-personal skills

Processing bill of ladings, commercial invoice, packing list and other shipping related documents. Declare tradenet permits, liaising with customers, shipping companies, local vendors and overseas counterparty. Manage entire end to end shipment arrangement.

Provide customer service support to sales department.

Email resume to [email protected] or call 62643988 ext. 209 (Poh Lin).

An expanding Supply Chains Logistics Company has positions for Class 4 Driver.

At least 1 yr experience in warehouse/ 3rd Party Logistics operation.

Knowledge of Cargo Clearance and Singapore Roads.

Possess a valid Singapore Class 4 driving license.

Singaporean/ PR shall apply.

Email your resume to [email protected] or call 62643988 ext 209 (Poh Lin).

Follow and assist the driver to load and unload goods from the truck.

Others duties as assigned. Local deliveries to customers.

Delivery of products related to IT products, household items, and other general goods.

Working hours: Mon-Fri: 8.30am to 5.30pm

Sat: 8.30am to 12.30pm

OT + AWS + Medical Coverage + Annual leaves

Picking and packing.

Labeling and checking of goods.

Loading and unloading.

Receiving of goods.

Other duties as assigned.

Require : Able to opdate stacker or reach truck or forklift

Email your resume to [email protected] or call 62643988 ext 209 (Poh Lin)

Job Responsibilities:

• Key focal point in coordinating customer’s logistical needs and interfacing with operation.
• Good understanding of customer’s business model and operational program.
• Attain good knowledge of the terminal's infrastructure and facilities.
• Maintain a high-quality service level to all parties.
• Manage the customer’s expectations.
• Handle customer’s complaints or inquiries.
• Responsible for the planning, scheduling and co-ordinate daily activities for all customers with optimization and anticipation.
• Orders creation for executing operations into the stock accounting system.
• Communicate effectively with the Operations Department
• Monitor the progress of activities and the completion time to ensure and efficient planning of the next operation.
• Attend to changes and amendments required by customers (including after office hours).
• Attend to and troubleshoot issues or problems raised by Operations (including after office hours).
• Assist with any re-documentation.
• Prepare picking list.
• Prepares updates and monitors stock and orders in the system.
• Co-ordinates the daily operations activities
• Monitors the arrival and collection of shipment and liaises with forwarder on any late or delayed arrival and collection.
• Ensure data integrity for all inventory transactions updated in the system.
• Liaison between clients and warehouse staff on all goods receipts and goods release.
• Arranging and monitoring of goods collection and delivery.
• Perform system inventory reconciliation, weekly cycle count and stock-take.
• Ensure relevant documents are generated for all updates of activities and rates in the system
• Troubleshoot root causes for any inventory variances and assist in the formulation of appropriate preventive actions
• Prompt response to queries and ensure proper follow-up for any outstanding queries
• Assist in the investigations of service issues and ensure actions are undertaken to close off all issues with customers.
• Proactively seek improvement opportunities to improve current operations which can enhance the order processing turn-around time
• Compliance with ISO, GMP/GDP Guidelines
• Ensure the team adhered to ISO procedures, local authority regulatory guidelines on Good Manufacturing Practice (GMP) / Good Distribution Practice (GDP) as well as the client's Regional Quality System in Inventory Management
• Any other tasks/projects assigned by the immediate manager.

Invoicing

• Assist with weekly and monthly invoice generation
• Assist with generating and checking the accuracy of invoicing report
• On-time Administration of Billing and Reporting to customers

Reporting

• Assist with generating required monthly KPI reports
• Assist with Customers' weekly and monthly reporting
• Perform reporting of Key-Performance Indexes (KPIs) accurately and on-time

Customer Service Specialist

Job Responsibilities:

• Key focal point in coordinating customer’s logistical needs and interfacing with operation.
• Good understanding of customer’s business model and operational program.
• Attain good knowledge of the terminal's infrastructure and facilities.
• Maintain a high-quality service level to all parties.
• Manage the customer’s expectations.
• Handle customer’s complaints or inquiries.
• Responsible for the planning, scheduling and co-ordinate daily activities for all customers with optimization and anticipation.
• Orders creation for executing operations into the stock accounting system.
• Communicate effectively with the Operations Department
• Monitor the progress of activities and the completion time to ensure and efficient planning of the next operation.
• Attend to changes and amendments required by customers (including after office hours).
• Attend to and troubleshoot issues or problems raised by Operations (including after office hours).
• Assist with any re-documentation.
• Prepare picking list.
• Prepares updates and monitors stock and orders in the system.
• Co-ordinates the daily operations activities
• Monitors the arrival and collection of shipment and liaises with forwarder on any late or delayed arrival and collection.
• Ensure data integrity for all inventory transactions updated in the system.
• Liaison between clients and warehouse staff on all goods receipts and goods release.
• Arranging and monitoring of goods collection and delivery.
• Perform system inventory reconciliation, weekly cycle count and stock-take.
• Ensure relevant documents are generated for all updates of activities and rates in the system
• Troubleshoot root causes for any inventory variances and assist in the formulation of appropriate preventive actions
• Prompt response to queries and ensure proper follow-up for any outstanding queries
• Assist in the investigations of service issues and ensure actions are undertaken to close off all issues with customers.
• Proactively seek improvement opportunities to improve current operations which can enhance the order processing turn-around time
• Compliance with ISO, GMP/GDP Guidelines
• Ensure the team adhered to ISO procedures, local authority regulatory guidelines on Good Manufacturing Practice (GMP) / Good Distribution Practice (GDP) as well as the client's Regional Quality System in Inventory Management
• Any other tasks/projects assigned by the immediate manager.

Invoicing

• Assist with weekly and monthly invoice generation
• Assist with generating and checking the accuracy of invoicing report
• On-time Administration of Billing and Reporting to customers

Reporting

• Assist with generating required monthly KPI reports
• Assist with Customers' weekly and monthly reporting
• Perform reporting of Key-Performance Indexes (KPIs) accurately and on-time

Responsibilities

• Attend to all breakdowns and recovery jobs
• Execute all preventive maintenance program
• Executive all regulatory inspection of trucks and tankers
• Support all technical initiatives by Head, Operations Unit
• Support all company's safety program and events

Requirements

• At least 2 Year(s) of working experience in the related field is required for this position.
• Applicants with at least a Class 3 and / or Class 4 Driving License will be an added advantage.
• Applicants with working experiences in handling diesel engine repair and maintenance will be an added advantage
• Applicants who has experience working in similar industries will be an added advantage.

Working location:

Joo Koon

Working hours:

Mon - Fri 8.30am to 5.30pm & Sat 8.30am to 12.30pm

Interested candidates, please email: [email protected]

We regret that only shortlisted applicants will be notified

• Maintain company accounts, ensure accuracy of data entry
• Management of petty cash reimbursement and replenishment
• Prepare weekly cash-flow report and monthly bank reconciliation
• Full set of accounts up to management reports
• Accounts Payable: PO, verification of suppliers’ invoices, payment proposal and process payment to suppliers.
• Reconciliation on customers’ monthly invoices
• Reconcile of GL’s and month end reports including AR Ageing reports
• Billing and invoice reconciliation
• Prepare month end closing reports and schedules
• Management report variance analysis
• Manage Fixed Asset Register
• Preparation of GST return and PIC claims.
• Knowledge of corporate income taxation
• Liaison with auditors/corporate secretarial
• Any other duties assigned by the superior

Job Requirements:

• Possess a Certificate in Accounting or equivalent professional qualification(s) with minimum 2 years of experience in handling full sets of accounts
• Experience in SAGE X3 accounting software is preferred
• Strong knowledge in accounting principles, standard practices and local laws & regulations
• Willing to work in Joo Koon area [3 bus stops away]

Working hours: Mon - Fri 0830 to 1730
Job Type: Full-time

Interested candidates, please email: [email protected]

· Handle the warehouse on stock fulfilment and inventory related issues.

· Keeping track of all incoming and out-going stocks.

· Handle and resolve all customers’ issues independently and promptly.

· Manage customers’ expectations and ensure customers’ KPI targets are achieved.

· Arrange shipment and delivery.

· Track and ensure timelines on orders are met.

· Work closely with warehouse logistics team as a team player.

· Any other ad-hoc duties as assigned by his/her immediate superior and/or manager.