Job Purpose

· Assist with daily duties to make sure provide good relationship and services to client.

Duties and Responsibilities

· Responsible for the sales and account management of new business opportunity, leveraging on company’s logistics offerings and services.

· Identify business prospects and opportunities, evaluating and analysing the sales options, and proposing effective solutions for the clients.

· Maintain relationships with clients by providing support, information and guidance.

· Preparation and submission of the Project Tenders/RFQs.

· Monthly sales reporting.

· Any other ad-hoc assignment assigned by superior from time to time.

Qualifications and Requirements

· Min Diploma or degree holders in any logistics / engineering discipline

· PC knowledge in Word/Excel/PowerPoint / Outlook

· Self-drive, highly motivated, proactive, confident and independent.

· Excellent communication, interpersonal and customer-handling skills.

Working Hours

· 8.30 am to 5.30 pm (Monday to Friday); 8.30 am to 12.30 pm (alternate Saturday)

Roles & Responsibilities

1. Provide first level of support and customer service

2. Provide quality customer service to customers over the phone or email

3. Require to listen, probe to clarify and understand customer needs

4. Escalate problems or issues promptly and resolve customer

5. Resolve all customer complaints in an expedient manner. He/she will need to act as a liaison to expedite requests between customers and multiple production locations.

6. It is important to process sales orders or changes by effective collaboration with internal departments and communication with customers.

7. Work closely with Inside Sales

8. Industry/Organization Type: Logistics & Warehousing

9. Working Hours: 5 days, Mon-Fri,9:00 am-6:00 pm

10. Duration: Permanent Role

Key Responsibilities

1. Achieve growth and meet sales targets by effectively managing the sales team.

2. Design and implement a strategic business plan to expand the

company's customer base and ensure a strong market presence.

3. Develop a comprehensive business plan covering revenue and expense controls to manage organizational sales effectively.

4. Recruit, set objectives, coach, and monitor the performance of sales representatives.

5. Develop the sales team through motivation, counseling, and continuous education on service knowledge.

6. Build and foster strong, long-lasting customer relationships by partnering with clients and understanding their needs.

7. Present realistic budgets and forecasts to the management team.

8. ldentify emerging markets and market shifts while staying fully aware of new products and

competition status.

APPLY NOW!!!

1. Minimum Diploma/Degree in a relevant field.

2. Proven track record in "business-to-business" sales, with at least 3 years of experience as a Sales Manager int he transportation, logistics, or warehousing industry.

3. Competent in planning and implementing sales strategies

4. Demonstrated negotiation skills and the ability to close business wins.

5. Success in developing sales plans and analysing the profitability of prospects, coupled with analytical and numeracy skills to review operational and financial data

6. Proficient in customer relationship management, with the ability to develop strong business relationships at all levels, including senior executives

7. Effective leadership, management and motivation of a sales team.

About the role

The incumbent will be leading a team and be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

What you will be doing

• Lead the Customer service team for Sea freight
• Liaise with customers on the standard operating procedures
• To meet up with clients on projects / special matters
• Prepare customer key performance index reports
• Promptly handle customers / team escalations
• To implement corrective actions and preventive measures for immediate service recovery
• To co-ordinate with Ocean carriers for bookings / uplift upon escalation from team
• Attend to freight management and rates negotiation
• Provide quotes / rates to COD customer or overseas offices
• Liaise with overseas agents on the various requirements and rates
• Review the profit & loss of product desk
• Analyse job file purchasing and raise concern to Pricing team
• Review & approve changes of work processes before escalation to Head of Sea Freight
• Conduct recruitment exercise for officer / executive position when needed
• Provide related training concerning the BU to new staff assign to the team
• Joint sales visit to resolved operations issue when necessary

Team Management

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations
• Ensure team understanding and implementation on Bollore’s Value in daily work behaviors
• Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
• Plan and monitor team development together with HR Division
• Ensure updated Job Description availability for the team by coordinating with HR Division
• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma / Degree preferred
• Minimum 8 years of experience in freight forwarding with sea freight experiences
• Previous customer service experience is an added advantage
• Possess excellent communication and interpersonal skills
• Pleasant personality and a good team player
• Proficient in MS Office & ability to work independently
• DGR trained will be an advantage
• Location: 101 Alps Ave Singapore 498793 (Designated transport Pasir Ris, Ang Mo Kio, Tanah Merah, Tampines, Admiratly, Yishun and Sengkang)

Job Description

• Implement HSE procedures
• Ensure all machinery and equipment at site are in good working condition
• Conduct weekly safety briefing
• Ensure proper housekeeping by contractors on daily basis
• Conduct toolbox with relevant stakeholders
• Conduct safety induction program for new employees
• Conduct safety inspection
• Advise customers, contractors and visitors of safety needs when visiting the site

Job Requirements

• Professional Certificate/Diploma/Higher Nitec/Nitec
• Relevant Safety & Health certificates, including Building Construction Safety Supervisor Certificate, Advanced Certificate in WSH or Certificate in Safety Coordinator Training Course

POSITION SUMMARY

• Follow up pricing enquires from overseas and ad-hoc project inquiry.
• To plan, direct & facilitate consolidation via SIN gateway based on situational scenarios.
• Assist in project management, business planning, service improvements & strategy development with the objective to provide progressive leadership for the workgroup, exceed service commitments & customer satisfaction, generate revenues and achieve long-term profitability.
• Support Pricing desk and Gateway arrangement.
• To assist the Load Planner to communicate, coordinate, monitor all airline space and warehouse activities.

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Set strategy at area of control, create short term & long term plans for operational needs.
• Support Air Gateway Lead assigned tasks. Formulate, implement & review contingency plans to support overall operations & individual areas of operations.
• Provide direction & support for resolution of pricing issues, establish & execute service contracts, review customers’ feedback & initiate improvement measures.
• Initiate & plan long-term service enhancement projects, evaluate short-term & long-term results; assist in new operations development & initiatives in order to ensure continuous improvements at areas of control.
• Ensures compliance with system allocation policy and process to meet sales and operational service requirements.
• Follow handling procedures established by the management.
• Monitor the operations performance on system and ensure the timeline fulfillment.
• Other duties as assigned to the position.

JOB SPECIFICATIONS

Academic:

• GCE ‘O’ Level or above.

Experience & knowledge:

• Three (3) years relevant experience.
• Experience in the freight forwarding industry is required.
• Must be computer literate and able to prepare documentation quickly and accurately.

Attribute:

• Visionary leadership, human relations and communication skills.
• Problem-solving & decision-making.
• Detail oriented.
• Good communication skills.
• Must be fluent in English and local languages.

The Head of Department provides leadership to all activities and ensures that all objectives are achieved in a timely and cost-effective manner. He/She designs business structures to support solutions by identifying, developing and implementing new?processes.

In addition, the Head of Department champions the organisational vision and mission and is accountable for the overall organisational excellence. He/She creates business solutions by formulating and recommending manufacturing policies and programmes to guide the organisation in maintaining and improving its competitive position and profitability.

Additional Descripctions :

- Support and assist in liasing with the HQ in Japan

- Sales promotions to Japanese customers in Singapore

- Support and assist in liasing with Japanese customers

- Gathering information for Asean strategy

~ Align human resources with business needs.
~ Build high performance teams that work collaboratively.
~ Create business solutions by formulating and recommending manufacturing policies and programmes.
~ Design business structures to support solutions.
~ Develop big data analytics plan.
~ Guide the organisation in maintaining and improving its competitive position and profitability.
~ Manage conflict grievances and disputes between employees.
~ Strategise organisation workplace safety and health program.

Job Description

• Repair and replace for all Mechanical, Electrical and Civil related works such as CCTV, Aircon, lighting and power, plumbing and sanitary.
• Liase with the compliance and facility GM in planning and scheduling of facility related repair/maintenance tasks
• Handle facility contracts or contractors for aircon, lift, facility equipment, grass cutting and pest control
• Source and develop a pool of suitable and qualified contractors and supplies to support maintenance and upgrading works
• Conduct site inspections
• Respond to fault-call and follow up on fault reporting
• Maintain and update listing of equipment maintenance schedule
• Preparation of work progress report

Job Requirements

• NITEC/Diploma/Degree in Building Management or relevant discipline
• Minimum 3 years’ experience in Facilities Management
• Good technical knowledge for Facilities Management
• Possess a valid Fire Safety Manager (FSM) certification would be advantageous
• Proficient in Microsoft Office Tools
• Able to work independently and possess good interpersonal skills

The Driver (Class 4) is responsible for safe, efficient and on-time delivery and operation of heaavy vehicles to load, move , and unload goods. He or she may also be required to support general transportation operations.

Job Responsibilities:

• Deliver goods to assigned locations and assists in loading and unloading of goods
• Proper handling and standard maintenance upkeep of vehicles
• Ensure timely collection and delivery of goods
• Check and account for goods collected and delivered
• Perform delivery duties courteously and professionally
• Any ad hoc duties as assigned by superior

Job Requirements:

• Minimum 1 year of experience
• Possess a valid Class 3 or 4 driving license
• Able to work 5.5 days per week
• Good team player
• Punctual, responsible, and reliable
• Familiar with Singapore road and driving regulations

Job Description

- Handle freight forwarding activities (import & export), local transportation jobs, transhipments & overseas logistics matters.

- Proficient in handling both airfreight and sea freight logistics.

- Physical handling of cargo is required.

- Perform customer billing and invoicing.

- Provide effective and pro-active logistics support solutions for clients.

- Responsible for maintaining positive customer relations & positive customer service experience.

- Handling emails and phone calls pertaining to customer’s requests and enquires.

- Processing of customers’ orders.

- Provide real time updates on job progress into Transport Management System.

- Ensure all documents are up to date to facilitate the delivery process.

- Coordinate with customer to ensure smooth delivery.

- Permit Declaration, Tradenet

- Perform any other duties and responsibilities as and when assigned by Management.

Job Requirements:

• Possess initiative, communication and interpersonal skills

Working location: Joo Koon

Working hours:

Mon - Fri 8.30am to 5.30pm &

Sat 8.30am to 12.30pm

Interested candidate please email to: [email protected]

Job Description

• Transport and deliver the products in a professional, safe, efficient, timely, and legal manner.
• Confirm customer order accuracy, including loading and unloading trucks, recording inventory, and managing deliveries.
• Safe driving of loaded and empty tanker trucks of various sizes, makes/models, and configurations.
• Complete all necessary paperwork and maintain records required by company, customers, and all local Laws & Regulations stipulated by local governmental agencies.

Job Requirements

• Applicants should possessed valid Class 4 license
• Applicants should have experience driving Trailer and/or Rigid Trucks
• Applicants will have to undergo 1.5 - 2 months of training

Working hours:

6 days work 7am to 7pm (1 off day as per schedule)

Safety bonus up to $1200 every 4 months

Interested candidates, please email: [email protected]

We regret that only shortlisted applicants will be notified

Job Description

• Require to execute instructions received from the controller for Import, Export & Loose cargo. This includes assisting in getting a PSA rebate for the company which required the driver to be activated after working hours
• Collect and deliver cargo to customer premises. This shall include proper loading/unloading and securing of cargo for safe carriage and handling
• Maintain close contact with the office on collection & delivery schedule via walkie-talkie, radio, or mobile phone
• Maintained trips record for cargo collection/delivery in the Log Book for operational and performance requirements
• Comply with LTA traffic regulations and safety standards and maintain a safe driving record.
• Conduct daily vehicle inspections and report any vehicle defects to ensure the company vehicle is maintained in proper working condition at all times
• Safeguard company assets i.e. Ipad, Prime Mover, Electronic Equipment, and Accessories

Job Requirements

• Class 4 Driving License
• Familiar with Singapore routes
• Able to speak and write English
• Must be able to work 5.5 days

ROLE & RESPONSIBILITIES

• We are looking for a logistics planning manager in logistics planning department which is responsible for logistics analysis and planning solutions by using advanced IT technology and also carry out research and development of state-of-the-art technology for logistics services.
• In the warehouse non clerical work and clerical work of logistics division, there are still a lot of cases where business processes have not been improved for more than 10 years like a paper-based work instructions and non-standardized business processes. Our mission is to improve them dramatically by introducing advanced IT technology for future.
• Logistics planning department suggests solutions to the warehouse operation team based on the result of scientific analysis by using BI tools or special analytics tools. And Logistics planning department supports implementation the best solution with or without material handling equipment based on the customer’s requirements operational requirements.
• Achievement on the job in logistics planning department will be evaluated based on the amount of reduction costs or the amount of incrementation of revenue by new initiatives.

MINIMUM REQUIREMENTS

Education

• Bachelor's Degree

Technical Skills and Prior Experience

• At least 10 years supervisory experience for warehouse operation in Logistics company.
• Have sufficient knowledge and experience in logistics business and operations.
• Must be IT proficient and able to thrive in a fast pace setting. Must have strong experience with Microsoft Excel, Word.
• Project management experiences and skills are required since the logistics planning department plans a project schedule considering with the priority, importance, deadline and man-hour required for whole project period. And also, the team is required to execute several projects simultaneously with colleagues of Nippon Express group.
• Has a deep understanding of the Japanese target market and company culture.
• Ability to work effectively with our Japanese partners, respecting and understanding their work ethics and business customs.

The ideal candidate must:

• Strong verbal and written communication skills.
• Strong interpersonal, supervisory, team player skills required.
• Possess attributes of respectfulness, honesty, integrity and flexibility.
• Have the ability to cope with frequent interruptions.
• Ability to multi-task, work under pressure and meet deadlines required.