Picking and packing.

Labeling and checking of goods.

Loading and unloading.

Receiving of goods.

Other duties as assigned.

Require : Able to opdate stacker or reach truck or forklift

Email your resume to [email protected] or call 62643988 ext 209 (Poh Lin)

Job Responsibilities:

• Key focal point in coordinating customer’s logistical needs and interfacing with operation.
• Good understanding of customer’s business model and operational program.
• Attain good knowledge of the terminal's infrastructure and facilities.
• Maintain a high-quality service level to all parties.
• Manage the customer’s expectations.
• Handle customer’s complaints or inquiries.
• Responsible for the planning, scheduling and co-ordinate daily activities for all customers with optimization and anticipation.
• Orders creation for executing operations into the stock accounting system.
• Communicate effectively with the Operations Department
• Monitor the progress of activities and the completion time to ensure and efficient planning of the next operation.
• Attend to changes and amendments required by customers (including after office hours).
• Attend to and troubleshoot issues or problems raised by Operations (including after office hours).
• Assist with any re-documentation.
• Prepare picking list.
• Prepares updates and monitors stock and orders in the system.
• Co-ordinates the daily operations activities
• Monitors the arrival and collection of shipment and liaises with forwarder on any late or delayed arrival and collection.
• Ensure data integrity for all inventory transactions updated in the system.
• Liaison between clients and warehouse staff on all goods receipts and goods release.
• Arranging and monitoring of goods collection and delivery.
• Perform system inventory reconciliation, weekly cycle count and stock-take.
• Ensure relevant documents are generated for all updates of activities and rates in the system
• Troubleshoot root causes for any inventory variances and assist in the formulation of appropriate preventive actions
• Prompt response to queries and ensure proper follow-up for any outstanding queries
• Assist in the investigations of service issues and ensure actions are undertaken to close off all issues with customers.
• Proactively seek improvement opportunities to improve current operations which can enhance the order processing turn-around time
• Compliance with ISO, GMP/GDP Guidelines
• Ensure the team adhered to ISO procedures, local authority regulatory guidelines on Good Manufacturing Practice (GMP) / Good Distribution Practice (GDP) as well as the client's Regional Quality System in Inventory Management
• Any other tasks/projects assigned by the immediate manager.

Invoicing

• Assist with weekly and monthly invoice generation
• Assist with generating and checking the accuracy of invoicing report
• On-time Administration of Billing and Reporting to customers

Reporting

• Assist with generating required monthly KPI reports
• Assist with Customers' weekly and monthly reporting
• Perform reporting of Key-Performance Indexes (KPIs) accurately and on-time

Responsibilities

• Assist and backup in general administrative and clerical support for other departments
• Administration and maintaining of leave
• Answer, screen and forward phone calls and practice good telephone etiquette
• Assist and ensure prompt submission of reports to relevant departments
• Attend to visitors and prepare meeting rooms and corporate gifts
• Maintain proper filing system of all documentation/records files
• Sorting, filing and keying of Delivery Tickets and Trip Pay from customers
• In charge of operation supplies such as uniforms, accoutrements, stationary, pantry toiletries and etc
• Other duties as assign by HOD

Requirements

• High level of integrity and discretion
• Meticulous
• Fluent in English, which includes the ability to read and write
• Able to work under tight deadlines in a fast-paced environment
• Proficient in Microsoft Office applications

Working Location: Joo Koon [3 bus stops away from Joo Koon Bus Interchange]

Working hours: Monday - Friday 8.30am to 5.30pm

Interested candidates, please email: [email protected]

Primary Objective(s) of Position

• Attending to customers’ enquiries, managing customer relationships and executing shipments.

Duties & Responsibilities

• Handle Request for Quotation (RFQ) responses and coordinate with the Operations Department.
• Generate Job Orders and ensure their prompt execution.
• Monitor order and delivery schedules, coordinating with vendors, the Operations Department, customers, and international suppliers to ensure on-time delivery.
• Compile daily, weekly, and monthly shipment/order reports for customers and management.
• Plan and generate stuffing lists for the Operations department for each shipment.
• Prepare and process import/export shipping documents.
• Input and update order delivery statuses promptly and accurately in the customer's in-house system (SAP).
• Investigate and address service failures or complaints, implementing corrective and preventive actions.

Skills & Experience

• GCE "A" level and above
• Freight forwarding experience
• Proficient in Microsoft Office applications
• Possess good communication skills and interpersonal skills

Customer Service Specialist

Job Responsibilities:

• Key focal point in coordinating customer’s logistical needs and interfacing with operation.
• Good understanding of customer’s business model and operational program.
• Attain good knowledge of the terminal's infrastructure and facilities.
• Maintain a high-quality service level to all parties.
• Manage the customer’s expectations.
• Handle customer’s complaints or inquiries.
• Responsible for the planning, scheduling and co-ordinate daily activities for all customers with optimization and anticipation.
• Orders creation for executing operations into the stock accounting system.
• Communicate effectively with the Operations Department
• Monitor the progress of activities and the completion time to ensure and efficient planning of the next operation.
• Attend to changes and amendments required by customers (including after office hours).
• Attend to and troubleshoot issues or problems raised by Operations (including after office hours).
• Assist with any re-documentation.
• Prepare picking list.
• Prepares updates and monitors stock and orders in the system.
• Co-ordinates the daily operations activities
• Monitors the arrival and collection of shipment and liaises with forwarder on any late or delayed arrival and collection.
• Ensure data integrity for all inventory transactions updated in the system.
• Liaison between clients and warehouse staff on all goods receipts and goods release.
• Arranging and monitoring of goods collection and delivery.
• Perform system inventory reconciliation, weekly cycle count and stock-take.
• Ensure relevant documents are generated for all updates of activities and rates in the system
• Troubleshoot root causes for any inventory variances and assist in the formulation of appropriate preventive actions
• Prompt response to queries and ensure proper follow-up for any outstanding queries
• Assist in the investigations of service issues and ensure actions are undertaken to close off all issues with customers.
• Proactively seek improvement opportunities to improve current operations which can enhance the order processing turn-around time
• Compliance with ISO, GMP/GDP Guidelines
• Ensure the team adhered to ISO procedures, local authority regulatory guidelines on Good Manufacturing Practice (GMP) / Good Distribution Practice (GDP) as well as the client's Regional Quality System in Inventory Management
• Any other tasks/projects assigned by the immediate manager.

Invoicing

• Assist with weekly and monthly invoice generation
• Assist with generating and checking the accuracy of invoicing report
• On-time Administration of Billing and Reporting to customers

Reporting

• Assist with generating required monthly KPI reports
• Assist with Customers' weekly and monthly reporting
• Perform reporting of Key-Performance Indexes (KPIs) accurately and on-time

Job Highlights

• AWS*
• Entitled to OT
• Group hospitalization insurance
• Medical / Leave Benefits
• Working Location: Penjuru
• Start ASAP / Short Notice

*Terms and conditions apply

Job Description

• Assist Driver to check shipment and perform delivery to multiple locations
• Assist Warehouse Activity i.e. packing and picking whenever completed deliveries
• Any other ad-hoc duties

Requirements

• Singaporeans only may apply
• No experience required but past experience as packers, delivery attendants are welcomed to apply
• Healthy and able to carry heavy load
• Able to work on Saturday and Support on off-day / public holiday when required

Interested candidates kindly apply with the latest resume.

-- ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED --

Responsibilities

• Attend to all breakdowns and recovery jobs
• Execute all preventive maintenance program
• Executive all regulatory inspection of trucks and tankers
• Support all technical initiatives by Head, Operations Unit
• Support all company's safety program and events

Requirements

• At least 2 Year(s) of working experience in the related field is required for this position.
• Applicants with at least a Class 3 and / or Class 4 Driving License will be an added advantage.
• Applicants with working experiences in handling diesel engine repair and maintenance will be an added advantage
• Applicants who has experience working in similar industries will be an added advantage.

Working location:

Joo Koon

Working hours:

Mon - Fri 8.30am to 5.30pm & Sat 8.30am to 12.30pm

Interested candidates, please email: [email protected]

We regret that only shortlisted applicants will be notified

Job Description

• Transport and deliver the products in a professional, safe, efficient, timely, and legal manner.
• Confirm customer order accuracy, including loading and unloading trucks, recording inventory, and managing deliveries.
• Safe driving of loaded and empty tanker trucks of various sizes, makes/models, and configurations.
• Complete all necessary paperwork and maintain records required by company, customers, and all local Laws & Regulations stipulated by local governmental agencies.

Job Requirements

• Applicants should possessed valid Class 4 license
• Applicants should have experience driving Trailer and/or Rigid Trucks
• Applicants will have to undergo 1.5 - 2 months of training

Working hours:

6 days work 7am to 7pm (1 off day as per schedule)

Safety bonus up to $1200 every 4 months

Interested candidates, please email: [email protected]

We regret that only shortlisted applicants will be notified

· Handle the warehouse on stock fulfilment and inventory related issues.

· Keeping track of all incoming and out-going stocks.

· Handle and resolve all customers’ issues independently and promptly.

· Manage customers’ expectations and ensure customers’ KPI targets are achieved.

· Arrange shipment and delivery.

· Track and ensure timelines on orders are met.

· Work closely with warehouse logistics team as a team player.

· Any other ad-hoc duties as assigned by his/her immediate superior and/or manager.

Job Description

• Monitor customers' daily operational needs
• Close monitoring of daily schedule & diversion
• Mileage reporting
• Manage delivery trip report for Finance department
• Daily schedule and data entry for operations
• Replacement truck and diversion report
• Ensure truck’s availability meet customer’s requirement
• Handle driver’s on-off days, work and rest hours

Job Requirements:

• Possess initiative, communication and interpersonal skills to handle staff members of all levels
• Without experience are welcome to apply as on job training will be provided

Working location:

Joo Koon

Interested candidates, please email: [email protected]

We regret that only shortlisted applicants will be notified

• Maintain company accounts, ensure accuracy of data entry
• Management of petty cash reimbursement and replenishment
• Prepare weekly cash-flow report and monthly bank reconciliation
• Full set of accounts up to management reports
• Accounts Payable: PO, verification of suppliers’ invoices, payment proposal and process payment to suppliers.
• Reconciliation on customers’ monthly invoices
• Reconcile of GL’s and month end reports including AR Ageing reports
• Billing and invoice reconciliation
• Prepare month end closing reports and schedules
• Management report variance analysis
• Manage Fixed Asset Register
• Preparation of GST return and PIC claims.
• Knowledge of corporate income taxation
• Liaison with auditors/corporate secretarial
• Any other duties assigned by the superior

Job Requirements:

• Possess a Certificate in Accounting or equivalent professional qualification(s) with minimum 2 years of experience in handling full sets of accounts
• Experience in SAGE X3 accounting software is preferred
• Strong knowledge in accounting principles, standard practices and local laws & regulations
• Willing to work in Joo Koon area [3 bus stops away]

Working hours: Mon - Fri 0830 to 1730
Job Type: Full-time

Interested candidates, please email: [email protected]

Responsible for managing our International Shipping Integration, which include various global sites including Canada, Europe, and Japan

Responsible for F135 logistics global support

Responsible for the overall implementation for the Japan Logistics Center

Engage in contract negotiations with logistics suppliers and sub-contractors

Responsible for completing projects on time and in coordination with the outsourced supplier

Responsible for the coordination of cross functional team members and required project materials

The individual will be required to identify lead-time constraints, and take corrective action to remedy any issues with project delivery

Participate in cross functional team projects to provide management with actionable data

Evaluate data to ensure the proper strategy is formulated and any risks are identified

Act as the primary contact for IT and ITC

Aramex has successfully introduced market-leading express delivery and logistics services to emerging economies. As a leading global provider of comprehensive logistics and transportation solutions, our breadth of services includes express courier delivery, freight forwarding, logistics, supply chain management, e-commerce, and record management services.

Aramex Singapore is expanding and we are seeking Logistics Admin to join our Singapore team.

What are the roles and responsibilities?

• Preparation & Submission of Country of Origin documents
• Arrange logistics for COO documents to destination
• Take charge of Subcerts before submission
• Keeping petty cash records
• Billing and administrative duties

Requirement for the role:

• No experience needed as training would be provided
• Good interpersonal and communication skills
• A good team player
• Self driven and energetic
• 9am – 6pm (Mon-Fri)

Duties and Responsibilities:

• Calculate additional charges, such as shipping costs, to include in the invoices
• Ensure every invoice sent out is accurate
• Resolve billing errors
• Work with other members of the finance colleagues and the business units colleagues
• Perform any necessary administrative duties, such as auditing customer records
• Prepare account statements for customers
• Follow up on outstanding payments
• Other Ad-Hoc duties

Skills:

• Excellent written and verbal communication skills
• Understanding of basic accounting logic
• Strong attention to detail to keep accurate accounting entries
• Familiar with accounting software and Microsoft Excel Spreadsheets
• Solid organisational skills to keep track of invoices
• Great customer service skills to work with various clients
• Knowledge of data entry for record keeping
• General administrative skills, including managing emails and accounting books

Qualifications:

• LCCI Diploma or other Diploma with more than 1 year working experience, preferably in logistics firms.

Job Duties:

· Reporting to traffic control team

· Maintain radio communication always

· Timely arrival for delivery of import cargoes

· Timely arrival for collection of export cargoes

· To check and confirm the documentation e.g. delivery notes, pick up orders etc

· Endorsing of permits at customs checkpoint

· Vehicle maintenance and housekeeping

· Report any vehicle or cargo damage due to accident

· Check, tally and proper handling of cargoes

· Proper handling of company assets and equipment

· Report any cargo discrepancy during course of work

· Adhere to safety requirements while on the job

· Any other duties as per assigned by superior.

· Possess Class 4/5 license

· Min 3 year exp. in Prime Mover driving experience

· Familiar with PSA Import/ Export/ Trucking procedures

· Familiar with container yard operations

Duties and Responsibilities:

• Calculate additional charges, such as shipping costs, to include in the invoices
• Ensure every invoice sent out is accurate
• Resolve billing errors
• Work with other members of the finance colleagues and the business units colleagues
• Perform any necessary administrative duties, such as auditing customer records
• Prepare account statements for customers
• Follow up on outstanding payments
• Other Ad-Hoc duties

Skills:

• Excellent written and verbal communication skills
• Understanding of basic accounting logic
• Strong attention to detail to keep accurate accounting entries
• Familiar with accounting software and Microsoft Excel Spreadsheets
• Solid organisational skills to keep track of invoices
• Great customer service skills to work with various clients
• Knowledge of data entry for record keeping
• General administrative skills, including managing emails and accounting books

Qualifications:

• LCCI Diploma or other Diploma with more than 1 year working experience, preferably in logistics firms.

Customer Service Oversight:

• Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.
• Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.
• Performance Metrics:
• Establish and monitor key performance indicators (KPIs) for customer service activities.
• Analyze customer feedback and service data to identify trends, areas for improvement, and training needs.
• Customer Relationship Management (CRM):
• Manage the CRM system to track customer interactions, sales, and support activities.
• Ensure accurate and up-to-date customer information and generate reports for strategic decision-making.
• Communication:
• Act as a liaison between customers and other departments to resolve issues and improve overall service.
• Develop and distribute regular customer service reports to senior management.
• 
  
• Logistics Systems Management:
• Logistics Operations:
• Oversee the end-to-end logistics operations, including warehousing, inventory management, transportation, and distribution.
• Ensure efficient and cost-effective logistics processes that meet customer demands and delivery schedules.
• System Implementation and Management:
• Implement and maintain logistics management systems (LMS) and other relevant technology solutions.
• Integrate logistics systems with other business systems (e.g., ERP, CRM) to improve data accuracy and operational efficiency.
• Supply Chain Coordination:
• Collaborate with suppliers, carriers, and third-party logistics providers to optimize the supply chain.
• Negotiate contracts and agreements to secure the best terms and conditions for the company.
• Continuous Improvement:
• Identify opportunities for process improvements and implement best practices in logistics and supply chain management.
• Conduct regular audits and assessments of logistics operations to ensure compliance with industry standards and regulations.
• Reporting and Analysis:
• Prepare and present regular reports on logistics performance, including metrics on cost, efficiency, and delivery times.
• Use data analytics to forecast demand, manage inventory levels, and optimize routing and transportation schedules.

Job Scope: Web Developer

Design, develop, and maintain modern, scalable web applications, focusing on both frontend and backend development as required.

Work closely with product managers, designers, and other developers to understand business requirements, user needs, and technical constraints. Define features and contribute to the overall product vision.

Ensure the website is optimized for performance, responsiveness, and accessibility across various devices and browsers. Implement techniques to improve page load times, SEO, and overall user experience.

Continuously explore new technologies, frameworks, and industry trends to enhance the quality and performance of web applications.

Develop high-quality, maintainable code following best practices, design patterns, and coding standards. Ensure code is easily scalable and adaptable for future enhancements.

Quickly identify, troubleshoot, and fix bugs or issues that arise in the web application, ensuring minimal disruption to users.

Review code written by other team members, provide constructive feedback, and ensure that coding standards are maintained across the team.

Take full responsibility for the development, testing, and deployment of assigned tasks and features. Collaborate with backend developers, QA engineers, and business teams to ensure successful delivery of web applications.

• Skills Required: Expertise in frontend technologies (e.g., HTML, CSS, JavaScript, TypeScript) and backend development frameworks (e.g., Node.js, Python, PHP, Ruby). Familiarity with full-stack frameworks such as React, Angular, Vue.js, or Django is a plus.
• Strong communication and collaboration skills, ability to integrate feedback from multiple stakeholders, and experience working in an agile development environment using tools like Jira, Trello, or Asana.
• Experience with performance optimization (e.g., lazy loading, code splitting, caching), SEO best practices, and web accessibility standards (WCAG). Familiarity with tools like Lighthouse for performance audits.
• Passion for learning and adopting new technologies (e.g., JAMstack, Serverless architecture, Progressive Web Apps), and staying updated on evolving web standards and best practices.
• Proficiency in writing clean, modular, and well-documented code, knowledge of version control systems (e.g., Git), and adherence to code style guidelines. Familiarity with code reviews and refactoring practices.
• Strong problem-solving and debugging skills, experience with browser developer tools, and familiarity with error tracking tools like Sentry or LogRocket.
• Experience conducting and participating in peer code reviews, ability to provide constructive feedback, and a collaborative approach to problem-solving and code quality.
• Strong project management skills, familiarity with CI/CD pipelines, and hands-on experience with deployment tools (e.g., AWS, Netlify, Heroku).

JOB SUMMARY

The Logistics Assistant plays a vital role in supporting the logistics team by coordinating deliveries, managing inventory, and maintaining accurate records. This position requires strong organizational skills, attention to detail, and good team work.

KEY DUTIES/RESPONSIBILITIES

Packing and Receiving:

- Packing medications, medical equipment and consumables to deliver to GP clinics

- Receive goods from suppliers, ensuring its accurate and in good quality

Inventory Management:

Monitor stock levels, report discrepancies, and perform periodical stocktakes

Maintain accurate inventory records such as balance qty, batch numbers and expiry dates

Ensuring First In First Out is practiced

Enter data into software to keep records - Basic computer skills required

Warehouse Management:

Ensuring warehouse is kept up to standard according to government protocols

Deliveries:

Driver licence class 3 required

Deliver goods to clinics around Singapore

Additional Responsibilities:

Any other assigned duties as requested by the management

Allied Container Group is a leading container haulage operator and yard operator founded in Singapore in 1975. We are dedicated in using technology to improve the lives of small businesses and consumers in the logistics sector.

As part of the Operations team, we are looking for Prime Mover Driver.

Job Highlights

• We offer attractive salary commensurate with work experience
• Great opportunities for learning & career advancement
• Medical, dental & insurance benefits

Job Responsibilities:
- Handle daily delivery and collection timely, accurately, with care and safety.

- Trucking of empty or loaded containers / bulk liquid / loose cargoes
- Able to drive a prime mover
- Able / willing start time based on job needs

Job Requirements
- Class 4/5 driving license preferred

• Preferably with 3 years experience in prime mover driving

• Good safety records with zero traffic demerit points

• Follow Singapore traffic regulations and PSA / Jurong Island / Jurong Port requirements

• Observe and conform to Company’s safety regulations

Job Summary

Responsible for Inbound and Outbound day-to-day activities of the Purchasing and Stock Transfer Order with the aim of providing effective support and ensuring all business processes are performed according to company policies, procedures and in alignment with the business strategies and objectives.

Job Description

1. SAP system support and maintenance

• Create and maintain material master, vendor master, info records in SAP

• Create and maintain vendor material pricing in SAP

2. Order Fulfillment

• Review MRP proposal for Singapore T&I Sales offices and place purchase orders to respective vendors.

• Handle all enquiries on products, price, availability & lead-time

• Liaise with vender to get order confirmation with shipment date and arrangements importation ensures correct reflection of order availability on SAP.

• Liaise with freight forwarder for a reasonable quote rate and to proceed the shipment via Air/Sea/Courier at the right time.

• Review and prepare inbound data & documentation, perform shipping notification and cost planning

• Co-ordinate closely with warehouse personnel to ensure that orders are shipped on time with the right quantity and quality.

• Follow up and resolve shipment discrepancy and proceed claim according to procedures with vender

• Manage vender performance such as order availability, shipment reliability, shipment accuracy

3. Inventory Management

• Review and propose stock level on a quarterly basis with product owner.

• Monitor inventory level and consumption history to identify

• Slow moving or obsolete products – review ROP to avoid stock obsolescence

• Fast Moving products – ensure no stock-out

• Ensure that stock value and stock obsolescence fall within agreed limit set by management

• Keep track of Consignment/Loan/Rental units

• Keep track of forecast, demand & delivery schedule requirements

• Prepares Inventory report such as stock level, stock turns, stock obsolescence etc.

4. Stock Transfer Order

• Proceed stock transfer from AB3 to AB1, issuing ZUB PO to AB3, coordinate with Warehouse personal for GR

5. Order Issuing

• Issuing stock from AB1 to AB3 and other Inter Companies enquires for all export activities.

6. Vender Consignment

• Perform Inbound & Outbound (Interco & Consignment customers) activities

• Consignment Stock Procurement

• Direct Shipment urgent enquiry procurement

• Products cannibalization (OGIRF Form)

• Monitoring consignment stock status and transferring

• Liaise with vender, acquire invoice and reconciliation

7. Vender Sourcing

• Perform vetting and selecting vendors for nonstrategic products and services procurement for AB1 and AB3

8. Other Administrative matters

• Assists in annual external audit and internal audit support.

• Back up as Logistics Administrator

• Assist warehouse supervisor in stock take activities

Job Requirements

• Bachelor's degree in relevant discipline with at least 2 years of experience in Logistics / Supply Chain

• SAP knowledge and application in Material Management module mandatory

• Contractual role for 7 months - Must be able to fulfil the 7 months

• Proficient in MS Office applications preferred

• Have good discipline and work attitude

We are looking for a dedicated and skilled Customer Service Officer to join our team. In this role, you'll manage various customer service operations, including handling inquiries, preparing quotations, managing orders, and ensuring accurate billing. Fluency in Mandarin is crucial for effectively communicating with our logistics counterparts in China. The role will require prior customer service experience, strong communication skills in both English and Mandarin, and excellent attention to detail.

RESPONSIBILITIES

· Respond promptly and courteously to customer inquiries via various communication channels, such as email, phone, or chat.

· Prepare accurate and timely quotations for customers based on their requirements.

· Acknowledge receipt of customer orders and provide confirmation of order details.

· Process billing and invoicing accurately and efficiently, ensuring compliance with company policies and procedures.

· Generate and maintain sales reports to track performance and provide insights for decision-making.

· Regularly check and update stock levels to ensure accurate inventory management.
(This responsibility is to be fulfilled only in the absence of the Operations Executive)

JOB REQUIREMENTS/QUALIFICATIONS:

· Minimum of a high school diploma or equivalent. Additional qualifications or certifications in customer service or related fields are a plus.

· Proficient in speaking, reading, and writing Mandarin to effectively communicate with our logistics counterparts/partners in China.

· Experience in a customer service role, preferably in a retail or sales environment.

· Meticulous attention to detail to ensure accuracy in stock management, quotation preparation, and billing processes.

· Excellent verbal and written communication skills in English and Mandarin to interact professionally with customers.

· Strong organizational skills to prioritize tasks, manage workload efficiently, and meet deadlines.

· Proficiency in using computer software and systems for order processing, billing, and generating sales reports.

Primary Location

· 14 Tuas Avenue 6

Working Hours/Days

· 5 days / Monday to Friday: 8:30am to 5:30pm

The Driver (Class 4) is responsible for safe, efficient and on-time delivery and operation of heaavy vehicles to load, move, and unload goods. He or she may also be required to support general transportation operations.

Job Responsibilities:

• Deliver goods to assigned locations and assists in loading and unloading of goods
• Proper handling and standard maintenance upkeep of vehicles
• Ensure timely collection and delivery of goods
• Check and account for goods collected and delivered
• Perform delivery duties courteously and professionally
• Any ad hoc duties as assigned by superior

Job Requirements:

• Minimum 1 year of experience
• Possess a valid Class 3 or 4 driving license
• Able to work 5.5 days per week
• Good team player
• Punctual, responsible, and reliable
• Familiar with Singapore road and driving regulations

This is a full-time role for a Manager - Customer Service & Billing in the third-party logitsics Warehouse Department in SH Cogent Logistics Pte Ltd. You will be reporting to the HOD and lead a customer service team of about 20 staff to meet the logistics requirement of our clients.

Manager - Customer Service & Billing

1. Report to Head of Department, lead a customer service team in the third-party logistics warehouse department.
2. Integrate management direction into strategy and seek continuous improvement deliverables in Customer Service & Billing area.
3. Drive the customer service team to meet customers’ KPIs.
4. Respond to customer queries and ensure that their requirements are met.
5. Be the owner of processes including the department’s Business Continuity Plan and guide the customer service team to execute them in an efficient, effective and timely manner.
6. Prepare management & operational reports on Customer Service & Billing performance.
7. Work closely with IT Department & vendors to implement change management to WMS & SAP processes.
8. Plan annual stock take for key accounts and coordinate with the stakeholders to ensure smooth implementation of the annual stock take.
9. Provide monthly accrual on billing to Finance Department.
10. Ensure billing to customers are perform timely and accurately to meet KPIs set by the Head of Department.
11. Review debtor aging list and recommend suitable debts collection plan to management.

Requirement:

1. Possess a Bachelor’s Degree
2. 5 years of experience in third party logistics or in any supply chain operations
3. Experienced in leading a team of about 20 pax
4. Proficient in WMS, SAP & Microsoft Office
5. Ability to work well with all levels of staff
6. Ability to deliver feedback in both verbal & written form

Others Information:

1. Alternate Saturday
2. Company Transport: 2 ways from Jurong East
3. Daily meal subsidy
4. Medical, dental & insurance benefits

Job Purpose

Responsibilities include working closely with Operations Manager to prepare comprehensive action plans on resources and timeframes for jobs. You will perform various coordinating tasks, like scheduling and along with administrative duties to maintain documentations. To succeed in this role, you should have excellent time management and communication skills, as you’ll collaborate with clients and internal teams to deliver results on deadlines. Ultimately, the Coordinator’s duties are to ensure that all jobs are completed timely and meet with quality standards.

Duties and Responsibilities

• Manage customers job requests with proactive solution based approach.
• Confirm jobs into job database and prepare complete documentation.
• Facilitate pre-job coordination with operations executives/controllers.
• Provide excellent customer service.
• To follow-up on issues during job execution which require multi-liaisons with stakeholders.
• To ensure proactive email communication among stakeholders in view to confirm document proof of job instructions and agreements.
• Provide real-time updates on job progress and provide POD copy at the earliest.
• Address effectively admin/operational issues and adherence to SOPs.
• To ensure pre-job and post-job documentation are in order to ensure smooth billing workflow.
• Provide statistical data when required.
• Any other activities as assigned by Assistant Manager & Operations Manager, Conventional Operations.

Qualifications and Requirements

• Competent & proficient knowledge over Conventional Operations.
• Self motivated with excellent interpersonal and communication skills.
• Able to work independently and under pressure to meet datelines and schedules.
• To be able to work in fast paced environment and a team player.
• Good interpersonal skills, team player and with good customer service.
• Good experience in order acceptance and providing multi-option solutions.
• Friendly and adaptive nature, service orientated and tactful in customer communications.

Working Hours: 8.30 am to 5.30 pm (Monday to Friday); 8.30 am to 12.30 pm (alternate Saturday)