Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

About the role

The incumbent will be part of a larger team within the Logistics department in providing seamless and customer-focused

solutions to support the achievement of business objectives.

What you will be doing

• Communicate with customer, warehouse and forwarder in day to day operations

• Validating shipping documents from vendors, ensuring document completeness and accuracy adhering to SOP

• Advise vendor the mode of transports based on guidelines.

• Liaising with vendors / forwarders on shipment arrangements

• Monitoring of shipment status and to address custom clearance issues promptly.

• Reporting tasks (Extracting of reports from portal)

• Other ad hoc - Further duties to be identified in due course.

The successful candidate

• Preferably Diploma / Degree in Logistics / Supply chain

• Candidate with minimum 2-3 years’ experience

• He/She must equip with effective communication and collaboration skills to work with vendor, supply chain

team, marketing team and freight forwarders.

• Candidates to equip with basic MS Office skills

Job Summary

The HR Operations Support Specialist is responsible for providing HR consulting to the business. He/She liaises with line managers to understand critical requirements project future skills demand and collaborates with hiring managers to prioritize requirements. He/She supports the business leaders to assimilatie new hires into the organisation effectively. He/She guides learning managers to focus on learning programmes to bridge staff capability gaps and build new skills. He/She supports the business in the identification and management of high-potential talent, and the implementation of succession plans. He/She advises on non-monetary benefits options to compensation manager to align it with workforce needs. He/She manages employee issues and supports line managers in exit and retirement processes.
As the main point of contact between HR and the business, he/she is an excellent communicator who aligns interests among various stakeholders to promote a cooperative and collaborative work environment. He/She adopts a service excellence mindset and is passionate about addressing organisational and employees' needs and issues.

Job Responsibilities

Plan HR and workforce strategy and organisation development

• Assist to develop plan to deploy organisation's workforce to maximise productivity in pursuit of organisational vision, mission, strategy and plans in consultation with stakeholders
• Collaborate with line managers to project future skills demand and supply
• Advise line managers on resource planning options
• Facilitate the redesign of the organisation structure to deliver its vision, mission, strategy and plans in an effective and efficient manner
• Liaise with employees to evaluate effectiveness of organisation development and change interventions
• Support senior management to review organisation development and change interventions

Attract talent
• Recommend sourcing channels to source the right candidates in line with business needs
• Prioritize critical open positions to be filled in consultation with line managers
• Guide hiring managers in selection of candidates with right competencies, experience and culture fit through effective screening and assessment processes
• Advise hiring managers on the principles of fair and unbiased employment selection practices
• Provide advice to business leaders and managers to position the organisation as an employer of choice to secure candidates
• Secure involvement of business leaders in the onboarding processes to assimilate new hires effectively
• Guide onboarding managers to enhance effectiveness of orientation, induction and assimilation programmes

Develop talent
• Define learning and development needs based on business and staff capability needs
• Guide employees to refer to career development policy, framework and programmes for career progression in the organisation
• Guide line managers in their understanding and usage of performance management policy, framework and processes
• Guide line managers to cascade key performance indicators and performance goals to employees aligned to business requirements
• Support talent review sessions with line managers to identify and manage high-performing individuals for mission-critical roles within the organisation
• Guide senior management to implement succession plans to identify and groom individuals to take over leadership roles within the organisation

Engage talent
• Guide line managers in usage of compensation strategies and programmes to attract, motivate and retain workforce
• Review needs of the workforce to recommend non-monetary benefits options to the Compensation and Benefits manager
• Provide support to senior management in rolling-out employee engagement activities to motivate employees to deliver superior performance in fulfilling organisational requirements
• Manage labour relations to achieve work harmony and progress towards organisational goals

Job Requirements

- Diploma or Degree in HR

- At least 5 years of HR experience

- Able to commute to work daily

- Work location at Loyang Crescent

- Proficiency in basic MS Office Applications / Microsoft Power Platform Applications

Job Summary:

We are seeking a motivated and detall-oriented individual to join our team as a Logistics Assistant. The primary responsibility of this role is to support the daily operations of our logistics department. Basic data analysis skills are required to excel in this role.

Responsibilities:

1.Monitor and evaluate the performance of third-party logistics (3PL) providers, ensuring adherence to service level agreements and key performance indicators.

2. Conduct root cause analysis to identify and resoive any issues or inefficiencies in the logistics process.

3.Regularly check for stuck parcels and take necessary actions to ensure timely delivery.

4.Assist in monthly 3PLvolume forecasting. analyzing histoncal data and trends to predict future demand accurately.

5.Collaborate with internal teams to gather and analyze data related to logistics operations. identifying areas for improvement and implementing necessary changes.

6.Assist in the development and implementation of logistics strategies to optimize efficiency and reduce costs.

7. Prepare reports and presentations on logistics performance,highlighting key findings and recommendations.

8.Maintain accurate records and documentation related to logistics activities, such as performance reports, root cause analysis findings. and forecasting data.

9.Stay updated with industry trends and best practices in logistics management and data analysis.

10.Provide general administrativo support to the logistics department as needed.

Requirements:

1. Minimum diploma in logistics and/or supply chain management or relevant studied,

2. Basic understanding of logistics processes and terminology. 1-2 years logistics background is prefered.

3. Good analytical and problem-solving skills, with the ability to conduct root cause analysis and data analysis.

4. Proficient in using Microsoft Excel or other data analysis tools. SOL kowledge is an advantage.

7. Good communication and interpersonal skills.

8. Ability to work well in a team and collaborate with cross-functional teams.

9. Ability to work in a fast-paced and dynamic environment.

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

Job Description:

As a Warehouse Assistant, you will be responsible for the efficient and safe handling of shipments within the warehouse. Your duties will include loading and unloading shipments, securing goods for transportation, and maintaining a well-organized storage facility. You will play a crucial role in ensuring the timely and accurate movement of products through the supply chain.

Responsibilities:

• Load and unload shipments onto trucks, containers, or other transport modes.
• Secure shipments to prevent shifting and ensure the safety of goods during transportation.
• Unload shipments into designated locations within storage facilities.
• Move items manually or using specialized equipment, such as forklifts and pallets.
• Guide truck drivers onto loading docks.
• Inspect shipments on arrival, during storage, and before dispatch.
• Follow safety policies and regulations when moving freight or handling equipment.

Requirements:

• High school diploma or equivalent.
• 1-5 years of experience working in a warehouse setting or in logistics; experience in operating material handling equipment preferred.
• Certification to ride a forklift truck preferred.
• Must be able to work well in a team.
• Ability to read, write, and follow instructions; able to work independently with little guidance.
• Ability to stand or walk for extended periods, bend, and lift heavy materials.
• Ability to operate computers and relevant warehouse management software.
• Willingness to work flexible hours, including overtime and weekends.

Additional Information:

• Working Location: Alps Ave.
• Working Hours: 5.5 working days,
• Company Transport: Pick-up points - Bedok, Pasir Ris, Tampines, Punggol, Sengkang.

How to Apply:

Interested applicants may click 'Apply' or contact the Recruitment Team via WhatsApp at +65 97815157 (Lijun).

Job Description

1. Manage daily leave & attendance via time software, including leave type entry, entitlement, application, certificate collection & approval and daily employee’s attendance.

2. Processing monthly payroll for designated job sites including processing new hires, terminations, transfers, and promotions.

3. Reviewing and verifying source documents as well as investigating and correcting payroll discrepancies.

4. Ensure timely & accurate submissions in all government and related claims, e.g., levy Wavier, Childcare Leave, Maternity/Paternity Leave, NS makeup claims, income tax (IR21) matters etc.

5. Provide advice, information and support to department managers and employees on HR policy and Leave Balance, etc.

6. Maintain & regularly update the master database (personal file, personal database) of each employee.

7. Administer training related matters including coordination or enrolment of internal & external courses, update & maintain training record etc.

8. Prepare employment contract, confirmation letter, increment, promotion and HR-related letters

9. Assist in performance review process & administer performance appraisals

10. Work closely with operations to manage recruitment exercises, ranging from liaising with candidates, interview arrangement, on-boarding for new hires. orientation, guidance on policies

Requirements

• GCE 'A' level, diploma or higher in relevant discipline.
• 1-2 years of relevant experience
• Meticulous, pro-active, multi-tasking and able to work under tight timelines.
• Proficient in computer application, i.e. Microsoft Office.

Additional Information

• Working Location: Alps Ave
• 5 working days : 830 to 1730
• CompanyTransport pick up points: Bedok, Pasir Ris, Tampines, Punggol, Sengkang,

How to Apply:

Interested applicants may click 'Apply' or contact the Recruitment Team via WhatsApp at +65 97815157

Duties include responsible for facilitating and supervising day to day operations at a store and work along side

with store managers, dispathcers and drivers effectively to make sure entire operation run smoothly and drivers

able to achive delivery on time (DOT)

1. Learn and familiarize dedicated transport management system

2. Assign and optimize best routes for driver to ensure utmost optimal path are allocating for each drivers

3. Allocating task for dispatchers and make sure they execute task accodingly

4. When in need, you will need to fill in despatcher role including

4.1 Scanning QR code

4.2 Collecting totes and cooler box from basement to dispatch area

4.3 Loading goods from dispatch area to loading bay at basement for drivers to collect

5. Monitoring and ensure each driver load all the goods to van before leaving for delivery

6. Ensure all failed delivery from driver return to the person in charge at the store

7. Communiate and sync with other store managers and person in charge on dedicated communication platform to ensure operation run smoothly

8. Maintain dispatcher job results by coaching, planning, monitoring and appraising job results

We are looking to expand our logistic company to other sector. Your role will be responsible for winning new business by penetrating new clients. This role will be expected to set demanding personal goals, work as hard as necessary to get things done, take challenges head on, and remain resilient in the face of difficulties. We are looking for candidate with 2 to 4 years of experiences in business/logistic field.

Responsibilities:

• Collaborate with other departments, including sales, operations, and finance, to ensure a seamless customer experience.
• Develop SOP’s for strategic accounts in association with Site Manager, Operations Manager, IT
• Manager and associates internal colleagues where applicable, to detail all processes, rate structure, capturing of customer identified KPI’s.
• Attend targeted networking events.
• Identify current state, desired future state, pains & desired gains of prospects.
• Partner with Account Manager & Carrier Sales to build ideal solution & pricing for the prospect.
• Partner with Leadership, Account Manager & Carrier Sales to identify new opportunities to upsell, cross-sell product & service offerings.
• Build and maintain strong relationships with existing clients and stakeholders. Candidate with outgoing personality is a plus.
• Analyze market trends and competitor activities to identify business opportunities.
• Prepare and present proposals to clients that align with their business needs and objectives.
• Participate in industry events and conferences to promote the company and build relationships with potential clients.
• Prepare and present business development reports to senior management on a regular basis.

human resource executive is responsible for several material and equipment-related distribution procedures. Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing programs.

• Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.
• Controls inventory levels by conducting physical counts and reconciles with data storage systems.
• Maintains the physical condition of the warehouse by planning and implementing new design layout.
• Plan and optmisize routes for each driver using in-house software to deliver more efficiently
• Liaise with clients, suppliers and transport companies.
• Completes warehouse operational requirements by scheduling and assigning employees.
• Maintains warehouse staff by recruiting, selecting, orienting, and training employees.
• Improves staff performance by coaching, counseling, and disciplining employees.
• Proficient with different computers opearting system such as Windows 10/11. MacOS is a plus.
• Effective oral and written communication skills in english
• Strong leadership and management skills
• Guide new employee how to use company in house software.

Roles & Responsibilities

- Deliver clients' orders to delivery location

- Maintain the vehicle safety and cleanliness

- Ensure stock count is correct and no shortfalls before loading

- Answering of enquiries with regards to delivery

- The goods sent are of light weight.

- Any other ad-hods duties as and when assigned by Management

- The company submits to CPF

We are looking to expand our logistic company to other sector. Your role will be responsible for winning new business by penetrating new clients. This role will be expected to set demanding personal goals, work as hard as necessary to get things done, take challenges head on, and remain resilient in the face of difficulties. We are looking for candidate with 2 to 4 years of experiences in business/logistic field.

Responsibilities:

• Collaborate with other departments, including sales, operations, and finance, to ensure a seamless customer experience.
• Develop SOP’s for strategic accounts in association with Site Manager, Operations Manager, IT
• Manager and associates internal colleagues where applicable, to detail all processes, rate structure, capturing of customer identified KPI’s.
• Attend targeted networking events.
• Identify current state, desired future state, pains & desired gains of prospects.
• Partner with Account Manager & Carrier Sales to build ideal solution & pricing for the prospect.
• Partner with Leadership, Account Manager & Carrier Sales to identify new opportunities to upsell, cross-sell product & service offerings.
• Build and maintain strong relationships with existing clients and stakeholders. Candidate with outgoing personality is a plus.
• Analyze market trends and competitor activities to identify business opportunities.
• Prepare and present proposals to clients that align with their business needs and objectives.
• Participate in industry events and conferences to promote the company and build relationships with potential clients.
• Prepare and present business development reports to senior management on a regular basis.

5.5 Workdays (Alternate Saturday)

Job Scope

• Coordinate with customer service team for transport and delivery arrangements
• Generate Job order for Drivers
• Liaise with Warehouse on forklift charges and raise PV for payment of forklift
• Handle schedule routing through in-house system
• Updating of customer service and sales teams on order delivery status
• Calculate monthly overtime for Drivers
• Maintain lorry profile, upkeep motor vehicles records
• Manage complaints from sales representatives or customers
• Liaise with customer’s rescheduling & orders

LOCAL/PR/LTVP ONLY

Looking for Class 3 Driver. Able to send candidate for class 4 license upgrade.

Do apply or drop a message at 90030988 if you require more details.

Pay = $2300

• Handphone Claim $20
• 5.5 Day Work
• Joining Bonus of $500 given at the end of the 6th Month
• Vehicle able to be driven home
• Season parking

Job Description

- Doing deliveries

- Document deliveries

- Help on site with minor movement

- Any adhoc request by Transport Supervisor or Operations Manager

Role & Responsibilities:

-New business /clients development in Singapore or oversea.

-Ability to market & promote company's service

-swift follow-up & negotiations

-maintain good business relationships with new clients

-Work with marketing team to align marketing activities to achieve sales targets.

-manage weekly and monthly sales pipeline reporting.

-Review sales Quotations and/or Proposals before submission to Clients.

- accurate invoicing, collection on time and without bad debts

-Assist sales teams to strategize on sales opportunities and account acquisition.

-Assist sales team in negotiation for complex deals.

-Meet and/or exceed quarterly sales goals.

-Analyse sales activities, sales Report, sales pipeline from CRM system.

-Work closely with Operations Team to offer appealing, customer driven and cost effective

logistics solutions to customers and ensure smooth and complete executive

Qualifications & Experience:

-With at least 15 years of sales experience in forwarding and logistics

- Minimum Diploma in Logistics/Supply Chain, Business, Marketing or relevant discipline

-Good understanding of logistics concepts and capable of offering logistics solutions and value added propositions at the most efficient cost for customer

-Professional sales and Managerial certifications will be an added advantage.

-Proficient in Microsoft Office Word, Excel & PowerPoint.

-Thrive in a fast pace environment.

-posses own vehicle

-apply must be Singaporean or PR.

Interested applicants with the above requirements are to send their detailed resumes to: [email protected]

• Preparation of import / export documentation
• Ensuring accurate and filing/EDOC of Import / Export Permit
• Handle assigned projects, project cargo management.
• Booking of shipments (various co-loaders, direct carriers)
• Monitoring, updating & Co-ordinate with client on shipment status & pre alert
• Liaise between internal offices, agents & clients to arrange & follow-up orders
• Ensuring smooth shipments handling and client’s service requirements are met.
• Ensure prompt and accurate billing to customers
• Provide sales support in order to ensure orders and payments terms are being adhere
• Provide in-house sales support for all ad-hoc clients
• Prepare Sea Freight Quotations
• Report to Manager and Management.

Responsibilities & Duties

• Carry out daily checks to ensure vehicle’s road worthiness before use.

• Driving of Lorry

• Familiar with Singapore roads

• Any ad hoc duties as and when assigned by the Superior.

Requirements

• Candidate must possess at least a Primary/Secondary School/"O" Level, any field.

• At least 2 year(s) of working experience in the related field is required for this position.

• Full-Time position(s) available.

• Do note that this is a 6-day work week job. (8am to 5pm)

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

General Description (Job Scope)

• Responsible for overseeing the department's operations covering the customers business requirements from order fulfilment, delivery timelines, inventory integrity, record and documentations
• Training and development of staffs ensuring job compliance, discipline and quality work output from staff
• Preparation of management KPIs for timely reporting and management review
• Invoicing of customers for timely collection of revenue
• Handle day to day operation issues
• Any other assigned duties in the warehouse as instructed by superior

Skill Required

• Hands-on experience in storekeeping will be an added advantage.
• Good communication skills
• Ability to converse in English
• Accuracy and speed in performing daily activities

Experience and Qualification

• Diploma in Logistics Mgt
• Minimum 4 years experiences in the warehouse/logistics operations in a MNC or freight forwarding/logistics company.

1.⁠ ⁠Logistics Planning and Coordination

- Develop and implement logistics plans to ensure efficient transportation and distribution of goods.

- Coordinate with suppliers, manufacturers, and customers to ensure seamless supply chain operations.

- Plan and schedule shipments to optimize delivery times and reduce costs.

2.⁠ ⁠Inventory Management

- Monitor inventory levels and manage stock to prevent shortages or excess.

- Maintain accurate inventory records and forecast demand to ensure timely replenishment.

- Implement inventory control procedures to minimize waste and losses.

3.⁠ ⁠Transportation Management

- Select and manage transportation providers to ensure reliable and cost-effective delivery services.

- Negotiate transportation rates and contracts with carriers.

- Track and monitor shipments to ensure timely delivery and address any issues that arise during transit.

4.⁠ ⁠Process Improvement

- Analyze logistics processes and identify areas for improvement to enhance efficiency and reduce costs.

- Implement best practices and innovative solutions to optimize logistics operations.

- Conduct regular reviews and audits of logistics performance and implement corrective actions as needed.

5.⁠ ⁠Stakeholder Communication

- Liaise with internal and external stakeholders, including suppliers, carriers, and customers, to ensure smooth logistics operations.

- Provide regular updates on shipment status and address any concerns or issues promptly.

- Collaborate with cross-functional teams to align logistics strategies with overall business objectives.

6.⁠ ⁠Compliance and Documentation

- Ensure compliance with relevant regulations and standards related to transportation and logistics.

- Maintain accurate and up-to-date documentation for all logistics activities.

- Prepare and present reports on logistics performance and KPIs to management.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

1.⁠ ⁠Project Design and Implementation

- Design and develop logistics systems, processes, and workflows.

- Create detailed project plans, including timelines, budgets, and resource requirements.

- Oversee the implementation of logistics projects, ensuring adherence to project plans and specifications.

2.⁠ ⁠Process Optimization

- Analyze current logistics operations to identify inefficiencies and areas for improvement.

- Develop and implement strategies to optimize transportation, warehousing, and distribution processes.

- Utilize Lean, Six Sigma, or other process improvement methodologies to enhance logistics performance.

3.⁠ ⁠Data Analysis and Reporting

- Collect and analyze data related to logistics operations and performance metrics.

- Generate reports to provide insights and support decision-making.

- Develop and maintain dashboards to monitor key performance indicators (KPIs).

4.⁠ ⁠Technical Support and Troubleshooting

- Provide technical expertise and support to logistics teams.

- Troubleshoot and resolve issues related to logistics systems and processes.

- Collaborate with IT and other departments to ensure the smooth functioning of logistics technologies.

5.⁠ ⁠Stakeholder Collaboration

- Work closely with suppliers, vendors, and internal departments to coordinate logistics activities.

- Communicate project updates and changes to stakeholders effectively.

- Foster strong relationships with all stakeholders to facilitate smooth project execution.

6.⁠ ⁠Compliance and Risk Management

- Ensure logistics operations comply with all relevant regulations, standards, and company policies.

- Identify potential risks and develop mitigation strategies.

- Conduct regular audits and assessments to ensure ongoing compliance and risk management.

7.⁠ ⁠Continuous Improvement

- Stay updated on industry trends and advancements in logistics and supply chain technologies.

- Implement innovative solutions to enhance logistics operations.

- Promote a culture of continuous improvement within the logistics team.

Key Responsibilities:*

1.⁠ ⁠Project Planning and Management

- Develop and implement detailed project plans, including timelines, budgets, and resource allocation.

- Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.

- Monitor and report on project progress, identifying and addressing any issues or risks.

2.⁠ ⁠Logistics Coordination

- Oversee all aspects of logistics operations, including transportation, warehousing, and distribution.

- Ensure efficient and cost-effective flow of goods from suppliers to end customers.

- Optimize logistics processes to improve delivery times, reduce costs, and enhance service quality.

3.⁠ ⁠Team Leadership

- Lead and mentor project team members, providing guidance and support to achieve project objectives.

- Foster a collaborative and high-performance team environment.

- Conduct performance evaluations and identify development opportunities for team members.

4.⁠ ⁠Stakeholder Communication

- Serve as the primary point of contact for project stakeholders, including clients, suppliers, and internal departments.

- Facilitate regular communication and updates to ensure alignment and address any concerns.

- Prepare and present project status reports to senior management.

5.⁠ ⁠Budget and Resource Management

- Develop and manage project budgets, ensuring financial targets are met.

- Allocate resources effectively to maximize productivity and meet project deadlines.

- Negotiate contracts with suppliers and service providers to secure favorable terms.

6.⁠ ⁠Risk Management

- Identify potential risks and develop mitigation strategies to minimize impact on project outcomes.

- Ensure compliance with all relevant regulations, standards, and company policies.

- Conduct post-project evaluations to identify areas for improvement and implement lessons learned.

7.⁠ ⁠Technology and Innovation

- Stay updated on industry trends and advancements in logistics technology.

- Implement innovative solutions to enhance logistics operations and drive continuous improvement.

- Utilize data analytics to monitor performance metrics and make data-driven decisions.

• 
  
  • Customer Service Oversight:
  • Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.
  • Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.
  • Performance Metrics:
  • Establish and monitor key performance indicators (KPIs) for customer service activities.
  • Analyze customer feedback and service data to identify trends, areas for improvement, and training needs.
  • Customer Relationship Management (CRM):
  • Manage the CRM system to track customer interactions, sales, and support activities.
  • Ensure accurate and up-to-date customer information and generate reports for strategic decision-making.
  • Communication:
  • Act as a liaison between customers and other departments to resolve issues and improve overall service.
  • Develop and distribute regular customer service reports to senior management.
  • 
    
  • Logistics Systems Management:
  • Logistics Operations:
  • Oversee the end-to-end logistics operations, including warehousing, inventory management, transportation, and distribution.
  • Ensure efficient and cost-effective logistics processes that meet customer demands and delivery schedules.
  • System Implementation and Management:
  • Implement and maintain logistics management systems (LMS) and other relevant technology solutions.
  • Integrate logistics systems with other business systems (e.g., ERP, CRM) to improve data accuracy and operational efficiency.
  • Supply Chain Coordination:
  • Collaborate with suppliers, carriers, and third-party logistics providers to optimize the supply chain.
  • Negotiate contracts and agreements to secure the best terms and conditions for the company.
  • Continuous Improvement:
  • Identify opportunities for process improvements and implement best practices in logistics and supply chain management.
  • Conduct regular audits and assessments of logistics operations to ensure compliance with industry standards and regulations.
  • Reporting and Analysis:
  • Prepare and present regular reports on logistics performance, including metrics on cost, efficiency, and delivery times.
  • Use data analytics to forecast demand, manage inventory levels, and optimize routing and transportation schedules.

Job Description

• Transfer data from hard copy to a digital database.
• Verify outdated data and make any necessary changes to records.
• Input text-based and numerical information from source documents.
• Sort and organize hard copies of paperwork after entering data electronically.
• Review data for deficiencies or errors.
• Provide data entry support across departments on an ad-hoc basis.
• Type in data quickly and efficiently.

Additional Information

• 5.5 Days Work
• Location: East ( Alps Ave)
• Transportation Provided: Bedok, Tampines, Pasir Ris, Sengkang, Punggol
• Well Established 3rd Party Logistics Company
• Good Career Prospect
• No Working Experience Welcome. Training Provided