The Logistics Coordinator is responsible for processing shipments, tracking and tracing, and communicating with customers and other departments. The ideal candidate will have experience in logistics and customer service, excellent communication skills, and the ability to work independently in a fast-paced environment.

Responsibilities

• Process shipping requests
• Track and trace shipments
• Communicate with customers in person and/or through calls, emails, and ticketing systems
• Prioritize workload according to customer requirements
• Generate and provide accurate and internationally-compliant documents to the requestor in a timely manner
• Follow up on issues and respond to customers within the appropriate time frame
• Support the safe and timely delivery of freight as it moves through the supply chain
• Report and escalate delays and incidents through established communications protocols
• Keep managers informed on all challenges and complaints, including escalation as required
• Maintain knowledge of customer policies on all aspects of product movement
• Work towards individual and department Key Performance Indicators (KPIs)
• Assist with investigation and data collection for post mortem due to gap in process or incident
• Develop and maintain relationships with cross-functional departments, as well as carriers, vendors, and other service providers
• Articulate process improvement ideas to managers
• Create documented process for customers when requested - SOP/SWI creation
• Other tasks as required

Sales Project Executive

Working Days: 5.5 days
Working Hours: 8am to 5pm | 8.30am to 5.30pm | Saturday – 8am to 1pm
Salary: $2800 to $3500
Office location: Near Tuas West Road MRT

Job Summary:
The job is based on setting up a strategy and executing vis-à-vis servicing of existing accounts; finding new prospects and sales leads and converting them into recurring customer.
Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals, and maintaining customer satisfaction.

Responsibilities:

• Exploration of new customer base & key account management
• Accountable for monthly and yearly sales forecast
• Conducting market research to identify selling possibilities and evaluate customer needs
• Actively seeking out new sales opportunities through cold calling, networking and social media.
• Setting up meetings with potential clients and listening to their wishes and concerns
• Site survey and works coordination.
• Provide quotation and engagement with customer up to sales award
• Aptitude in delivering attractive presentations
• Project coordination [as when required]
• Selling Product/Services principally; [Relocation/ Packing/ Crating, 3PL – Warehouse & Transportation/ Machine/Equipment Installation]
• Adhoc tasks as and when required

Requirements

• Proven experience as a Sales Executive or relevant role
• Excellent knowledge of MS Office – EXCEL, POWERPOINT
• Hands-on experience with CRM software is a plus
• Previous experience in freight forwarding; logistics background/training is advantageous.

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279