• Position: Admin Assistant/Logistics Assistant (CONTRACT)
• Location: Buona Vista (Walking distance from MRT)
• Working hours: Monday to Friday (9am - 6pm)
• Salary (commensurate with experience): Up to $2,700 Basic Salary
• Duration: 9-12 months contract
• Industry: Biotechnology

Main Responsibilities:

• Provide administrative support to local and international shipment activities, such as inbound and outbound courier booking & tracking
• Ensure shipment compliance
• Support commercial activities & local despatch coordination, coordinate delivery or collection between the customers and service provider
• Handle customer enquiries through calls & emails
• Any other task as assigned

Requirements:

• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only
• Prior working experience in the logistics industry is preferred
• Good computer literacy and Microsoft Excel would be advantageous

Email to: [email protected] for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

As Customer Service and Logistics Manager, APAC you are part of the APAC Global Operations Team and play a key role in partnering with the APAC commercial and leadership team.

You are accountable for the overall performance and excellence of frontline customer services, ensuring excellent day-to-day operations and service standards.

Key Responsibilities:

• Lead and develop a high-performing customer service team.
• Collaborate with commercial, global, and regional functional teams.
• Manage open orders and resolve customer issues promptly.
• Led and coached the team in logistic operation excellence, delivering a cost-effective and right service logistic solution in APAC.
• Drive innovation and process improvements.
• Optimize system enhancements to enhance customer experience and efficiency

About You

We’re recruiting a Customer Service & Logistics Manager, APAC reporting to the Supply Chain Director, based in Singapore.

This role is varied for someone with a strong foundation and experience in managing complex order management, customer complaints, and logistics/supply chain-related queries.

This is a People Manager role where you will lead a team of 6 Customer Service representatives based in Singapore and support the business across Asia Pacific. You must have strong communication skills to liaise with stakeholders/vendors/customers across the region. You must also have a growth mindset and analytical and problem-solving abilities to work through challenges.

About Us

Supported by our 160-year history of ingredient innovation, we partner with customers to provide consumers with healthier and tastier choices when they eat and drink. We are proud that millions of people worldwide consume products containing our ingredients every day.

Through our expertise in sweetening, fortification, and texture, we develop ingredient solutions which reduce sugar, calories, and fat, add fibre and protein, and provide texture and stability in categories including beverages, dairy, bakery, snacks, soups, sauces, and dressings.

We have more than 3,300 employees working in around 58 locations in 39 countries, serving customers across 121 countries. Science, Solutions, Society is our brand promise and how we will achieve our purpose of Transforming Lives Through the Science of Food. By living our purpose, we believe we can successfully grow our business and have a positive impact on society. We live our purpose in three ways, by supporting healthy living, building thriving communities and caring for our planet.

Tate & Lyle is listed on the London Stock Exchange under the symbol TATE.L. American Depositary Receipts trade under TATYY. In the year to 31 March 2024, Tate & Lyle revenue from continuing operations totaled £1.65 billion.

For more information, please visit www.tateandlyle.com or follow Tate & Lyle on LinkedIn, X (Twitter), Facebook or YouTube

What You’ll Be Doing

The main responsibilities of the role will be:-

• Leadership. Setting clear team goals, able to act proactively to ensure smooth team operations and effective collaborations. As a change agent and leader, strong communication skills are vital.
• Process development. Develop and implement standardised processes and procedures across the entire APAC comprising of North Asia, ASEAN, Australia New Zealand for all global Customer Services (CS) initiatives.
• Continuous Improvement. Lead cross-functional collaborations to drive business-wide improvements, focusing on customer service and order management enhancements. Work with business partners to identify and implement transformative changes that boost efficiency, productivity, and customer satisfaction.
• Logistic Strategy. Develop, communicate, and execute the logistic strategy and action plan to align with the APAC supply chain strategy and various stakeholders. Streamline logistics processes to reduce costs and improve efficiency.
• Logistics expert with a proven track record in analysis and process improvement, driving warehouse optimization and operational efficiency.
• Reduced order lead times by optimizing picking, packing, and shipping processes within the warehouse facility.
• Problem resolution. Oversees customer issues to ensure effective and long-term resolution of problems.
• Troubleshoot orders requiring special handling and respond to customer inquiries utilising excellent negotiation skills and process knowledge.
• Billing risk reporting- Ensure and support accurate and timely reporting to minimize billing errors and discrepancies.
• Timely Resolution – Ensure customer inquiries and issues are resolved promptly and efficiently. Set service level agreements (SLAs) for response and resolution times.
• Prepare management reports to provide good visibility on logistics performance and cost efficiency.
• Act as primary escalation point of contact for critical cases and ensure timely resolution.
• Drive order fulfilment through effective, timely customer communications concerning order confirmation, shipment transparency, scheduling, order change, special instructions, freight & distribution.
• Partner with global stakeholder teams to deliver PXO to meet customer expectations and the company's objectives.

EHSQS

Perform, maintain and improve the EHS standards and requirements as set by the Company. Participate in the company’s EHS program including training, audit etc., arranged by the company.

Location

This role is assigned to be based in the Asia Pacific HQ at Biopolis, Singapore (near Buona Vista MRT)

What You’ll have

• Degree in Business Administration / Supply Chain or related discipline.
• 8-10 years of experience in customer service, and logistics management roles, preferably in in FMCG industry.
• Proven track record in leading successful logistics operations, including warehouse management, inventory control and transportation.
• Previous working experience in 3PL is preferred.
• Demonstrated expertise in project management and the ability to plan and organize strategic initiatives related to customer service.
• SAP knowledge and experience are a must. (preferably SAP - O2C).
• Requires minimal supervision and can prioritise work to meet deadlines and commitments.
• Proven ability to interpret global customer service programs, policies and procedures and effectively deploy at regional and country levels.
• Excellent communication skills including advanced English writing, speaking and comprehension.
• Good MS Office skills, Word, Excel, PPT

What We Can Offer

• Base salary with AWS + Performance Bonus
• Opportunities to interact with Global teams.
• Comprehensive insurance coverage for you and your family
• Flexible benefits
• Hybrid working arrangement.
• LinkedIn Learning
• Membership in Employee Resource Groups (Professional Women’s Network, LGBTQ+, Black Employee Network, Veterans’, Mental Health)
• Mental health and well-being support via Mental Health First Aiders & Employee Assistance Program
• Local volunteering opportunities (where applicable)

#LI-JL1

About the Role

The Customer Service Officer is responsible for the delivery of services to meet the requirement of the customers by coordinating with the different service providers, warehouse and other department. You will form an inegral part of the customer service team to play a critical role in driving operational excellence to ensure client satisfaction and loyalty.

This role is an implant role and will be working at the customer's site in Kallang permanently.

Key Responsibilities

• To monitor inbound shipments, update tracking, provide updates to stakeholders, coordinate customs clearance and unloading at 3PL
• To coorindate smooth clearance of inbound shipments with forwarders and perform timely Goods Receipt into SAP system.
• To handle daily shipments received from customer and coordinate with appointed 3PL service providers to execute in a timely manner. Process includes; empty return's collection, prompt response to enquiries and the management of customer
• To perform regular return shipment of empty canisters and cylinders to customer's plants
• Responsible for timely updates of assigned reports
• Any other ad-hoc duties assigned from time to time

Qualifications

• Minimum GCE ‘O’ level education
• Fresh graduates are welcome
• Proficient in MS Office
• Meticulous and accurate with a positive attitude and able to multi-task
• Good team player who can work independently with minimum supervision
• Customer oriented with excellent interpersonal and communications skills
• Able to work offsite in customer's location

JOB DESCRIPTION

• Ensure safe and timely collection and delivery of cargoes to and fro airport, port, customers’ premises, Company warehouse or other designated locations
• Perform loading and unloading of cargoes whilst checking conditions of cargoes and reporting any damages or discrepancy to the immediate supervisor
• Ensure that cargoes are secured and properly protected during delivery
• Review orders before delivery, obtain endorsement of delivery from customers and to accept cash on delivery whenever applicable to ensure that orders are complete
• Submit delivery orders and cash collected to transport coordinator and/or authorised personnel in the absence of the transport coordinator
• Prompt communication of delay in fulfilment of orders and accidents to the transport coordinator
• Check availability and ensure replenishment of stretch film, pallet jack and trolley before delivery
• Upkeeping the cleanliness and hygiene of the assigned truck
• Inspect assigned truck periodically and report any abnormalities or mechanical failures to the transport administrator to arrange for repair and servicing
• Serve as a brand advocate and ambassador; and provide excellent customer service in every interaction with clients and the public
• Comply with company regulations and rules at all times
• Perform general works and/or other duties as assigned by immediate supervisor and/or authorized personnel

QUALIFICATIONS

• Must possess a valid Class 4 driving licence
• Must be familiar with Singapore roads
• Experienced in operating 24 footer/10 tons truck with tailgate/canopy
• Able to read and comprehend basic English
• Possess basic Math skills
• Must have attention to details
• Physically fit to lift goods
• Familiar with use of pallet jack
• Good interpersonal skills with ability to communicate with colleagues and customers in basic English and; in a professional and positive manner
• A diligent and an excellent team player with flexibility to extend support during manpower shortage and with commitment to collaborate with other functions of the Company

LOCATION OF WORK

192 Pandan Loop #01-02 PANTECH Business Hub Singapore 128381

WORKING HOURS

Monday to Friday : 8am – 5pm

Saturday : 8am – 12noon

【Industry Planning】

Job description: (Platform & cloud warehouse rights planning, full life cycle management)

1. Communicate with the front-end transaction performance platform and implement rights planning based on the cloud warehouse cloud performance capabilities;

2. For the management of cloud warehouse cloud performance service providers, enguage, sets rules and communicates with various departments to issue assessment scores by company guideline;

3. Communicate with various departments to assist, improve, and improve efficiency of DB Cloud performance service providers based on assessment scores;

4. Based on the service provider’s capability performance, output the DB Cloud fulfillment order volume allocation plan;

5. Service provider management assessment & looking for partners who can grow together with Dewu;

Job description: (Contract fulfillment rules planning)

1. Undertake the business demands of the retail end, carry out iterative optimization of internal planning of the supply chain, and achieve communication and iteration of optimization plans for the fulfillment model;

2. Optimize the performance model to align and track the achievement of phased goals;

3. The platform initiates other projects that require the cooperation of the supply chain, such as DOC adjustment, rate changes, experience improvement and other projects;

4. The platform fee adjustment needs to be jointly created with the transaction end;

Requirement and Skills

Job Requirements:

1. Bachelor degree or above, more than 3-5 years of work experience;

2. Familiar with the e-commerce logistics industry process of cloud warehouse service providers, and has worked as an e-commerce warehouse service provider before, For 3/4PL management and other tasks, resources will be given priority;

3. Ability to independently design and optimize processes, and have experience in resource management related to third-party warehousing and distribution service providers;

4. Have data analysis capabilities, be familiar with e-commerce logistics industry processes, and have been engaged in e-commerce Logistics products, operations, solutions, etc.;

5. Good interpersonal communication skills

What the Job involves:

1. Liaise with both internal & external customers and suppliers

2. Monthly Customer Management Report

3.Generate monthly billing cycle within the month end closing period

4.WMS and customer system adminstration

5. Any other duties as assign from time to time

Required Qualifications, Skills & Experience

1. Min 'O' level

2. Computer literacy

3. 1 year experiece

4. Microsoft office including Excel, Email

5. Competent in Warehouse Management System (WMS)

Working Locations:

2 CHANGI SOUTH AVE 2

What the Role Involves

1. Keep track of receiving Ocean Freight Forwarding Division., Supplier through email or by post.
2. Register Supplier invoice date and number before sending the invoices for verification and approval to PIC of Ocean Freight Forwarding Division.
3. Follow up with chaser emails for return of Supplier Invoices after deadline of submission by Ocean Freight Forwarding Division.
4. Check and post Supplier invoices into YUNAS
5. Prepare cheque/GIRO payment to Suppliers on monthly basis.
6. To reconcile Account Payable on monthly basis
7. To complete analysis of long outstanding Accrual Report
8. Back up PIC for daily payment request by Ocean Freight Forwarding Division to Co-loader to clear cargoes on behalf of Yusen Logistics Singapore

Job Requirements

• Minimum 'O' Level
• Competent in MS office especially Microsoft Excel
• At least 2 years of relevant working experience
• Good spoken and written communications

Working Location

2 CHANGI SOUTH AVE 2

Cash Handling and Reconciliation: Receive and verify cash bags collected by couriers, ensuring quantities match Trust Receipts. Sort, pack, and seal cash bags for delivery to designated banks.
Issue and maintain manifests and Trust Receipts. Coordinate with couriers for bank deposits.
Manage cash float exchange, including packing, receiving, and banking.
Generate detailed reports on all cash transactions, including bags received and issued.
Maintain accurate records of float funds and conduct regular stock counts.

Inventory Management: Assist in issuing consumables to customers.
Record and track the quantity of consumables in and out of the vault.
Participate in periodic stocktaking of cash and consumables.

Security and Compliance: Adhere to strict security protocols and procedures to safeguard valuable assets. Maintain a secure and controlled environment within the vault. Ensure compliance with relevant regulations and internal policies.

Job Requirements:

• Previous experience in cash handling or a similar role preferred
• Strong attention to detail and accuracy
• Ability to work independently and as part of a team
• Excellent organizational and time management skills
• Strong numerical skills and basic computer literacy
• Ability to work in a secure environment with strict adherence to procedures
• Valid identification and clean background check
• Experience with vault management systems and security protocols
• Knowledge of relevant regulations and compliance standards

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

• Define and implement procurement procedures. A logistics project manager should establish a framework defining how to manage competing demands and make decisions. This person should also create a process for identifying and vetting suppliers.
• Emphasize transparency. Transparency is essential for a supply chain project manager to ensure accountability when outcomes don’t meet expectations. It also creates an environment that fosters the exchange of ideas and solutions.
• Optimize processes. Logistics and supply chain project managers should continuously analyze working procedures to identify areas of improvement. They should then develop a strategy for improving the company’s procurement efficiency.
• Act as a resource. A logistics project manager should be a subject matter expert who guides and supports subordinates. In this role, they should have a deep knowledge of the company’s logistics and supply chains.
• Ensure accountability. Coordinating logistics and supply chain projects is complex. That’s why a project logistics manager must have the authority and resources to oversee all aspects of a complex project. This can be done only if they are held accountable for the project’s success.
• Oversee execution. Successful procurement project managers create opportunities to improve their supply chain business. That’s why they should monitor the evolution and performance of the company’s logistics and supply chains. They also need to ensure these processes align with the company’s strategic objectives.

Those are some of the essential roles a logistics project manager plays. These strategies and their ability to navigate complex processes are part of a successful career in supply chain management.

Job Descriptions:

• Analyze market trends and competitor pricing strategies
• Negotiate rates and contracts with airlines
• Prepare and provide pricing quotes to customers
• Monitor pricing trends and adjust strategies accordingly
• Collaborate with sales and operations teams to optimize pricing strategies

Requirements:

• Bachelor’s degree in transport/logistics related disciplines.
• At least 5 years of relevant experience.
• Excellent communication, inter-personal and people management skills.
• Familiar with the distribution of international transport resources and freight rates.
• Positive attitude with a strong sense of responsibility, able to work under pressure.
• Good organization and coordination skills.
• Collaboration with Mandarin speaking overseas clients and counterparts is required, proficiency in Mandarin is essential.

Job Purpose

To provide quality service and achieve satisfaction to our valued partners and customer.

Roles & Responsibilities

• Promote excellent customer service and ensure satisfaction is delivered consistently. (More to container line)
• Build a strong relationship with customer.
• Communicate and follow-up with customer daily on the status of their shipments or deliveries.
• Ensure customer's requirements are communicated with operations team promptly.
• Communicate and coordinate with superior and warehouse to improve department processes.
• Ensure all emails are to be respond on time.
• Coordination with internal operation team to ensure all information/date provided to them through different system for smooth operations.
• Comply with company rules and regulation.
• Do reports that required from Superior (will advise and guide)
• Other ad hoc duties as assigned

Requirement

• Able to speak and write fluent English and Mandarin
• At least 1 year experience in Logistics, Transportation Firm
• Preferably with some shipping procedures knowledge.
• Proficiency in Microsoft Office is required.
• Able to commit on Saturday.
• Might required to work or answer calls even after work (as operation still ongoing)
• Able to work independently in a busy and fast paced environment

Job Responsibilities

- Daily deliveries collection from customers' warehouse, deliver to local sites & shipyards

- Jurong Port terminals (Marina South Wharves & Penjuru) for loadings / offland collections

- PSA supply within Pasir Panjang, Brani, Tanjong Pagar & Tuas Megaport

- Any other Adhoc assignments

Job Requirements

- Singaporeans And PR

- Possess Class 4 driving license

- Prefer familiar with Singapore roads to daily deliveries & terminal loadings (Training will be provided)

- Forklift license is added advantage (Non Vital, Courses will be arranged)

- Able to speak English & write basic English for communications purpose & checking of DO

- Willing to do overtime if necessary

- 5.5 working days per week

-Contact -Mr Gabriel +65 9691 3874 for more details

Key Responsibilities:

• Assist in managing the air freight import operations, ensuring timely and accurate processing of import shipments.
• Coordinate with airlines, customs brokers, and freight forwarders to ensure efficient and compliant import processes.
• Monitor shipment statuses and communicate updates to customers and internal stakeholders.
• Handle and resolve any issues related to import shipments, including delays, damages, and discrepancies.
• Ensure compliance with international trade regulations, customs requirements, and company policies.
• Maintain accurate records of import transactions, including shipment documentation, invoices, and customs declarations.
• Assist in preparing reports and analyzing data to improve import processes and performance.
• Support the Air Freight Import Manager in developing and implementing strategies to optimize operations and reduce costs.
• Provide exceptional customer service by addressing inquiries and resolving issues promptly and professionally.
• Collaborate with other departments, such as sales, warehousing, and finance, to ensure smooth and efficient import operations.

Requirements:

• Minimum Diploma in Logistics / Supply Chain Management or related industry.
• Experience in Freight Forwarding Air Freight operations (Import / Export).
• Proficient in Microsoft office applications.
• Ability to multitask and prioritize tasks in a fast-paced environment
• Bilingual and able to liaise with Mandarin speaking counterparts.
• Able to worked 5.5 days a week.

OVERVIEW:
The Marine Document Control Specialist will be responsible for managing and organizing all documentation related to QHSE audits, inspections, certifications, and permits for vessel fleets. This role includes coordinating document control procedures, ensuring compliance with maritime standards, and supporting training efforts for new employees and crew members. This position is offered on a 6-month contract basis, with the possibility of renewal based on performance and business needs.

What You Will Be Doing:

Document Management & Control:

• Receive, register, classify, and archive all incoming and outgoing documents, such as bills of lading, packing lists, certificates, contracts, permits, and HSE reports.
• Maintain an organized electronic and/or physical filing system for easy document retrieval and tracking, including HSE records.
• Ensure document metadata is accurate and complete (e.g., document type, date, vessel name, voyage number).
• Implement version control procedures to track document changes and revisions.
• Develop, execute, and uphold comprehensive document control procedures in line with company policies, industry best practices, and HSE standards.
• Provide training and support to staff on document control processes and the use of document management systems.

HSE Responsibilities:

• Prepare and maintain HSE statistical tracking and trending data.
• Assist the Marine Manager in meeting client HSE requirements.
• Help develop QHSE Plans that align with company policies and local client needs.
• Provide feedback to the Marine Manager regarding QHSE performance.
• Contribute relevant data for monthly QHSE reports.
• Serve as the administrator and record keeper for QHSE audits, inspections, reports, certifications, and permits.
• Monitor Fleet Lagging and Leading Indicators.
• Conduct QHSE audits and inspections as needed.
• Deliver HSE presentations and training to employees, including HSE Induction sessions.

What We Are Looking For:

• At least a Diploma in a relevant field (e.g., shipping, logistics, business administration) or equivalent experience.
• A minimum of 2 years of proven experience in document control, preferably within the shipping or logistics sector.
• Proficiency in document management systems and Microsoft Office Suite.
• Strong organizational and time management abilities.
• Excellent attention to detail and accuracy.
• Effective communication and interpersonal skills.
• Capability to work independently as well as collaboratively within a team.
• Knowledge of shipping documentation and regulatory requirements is a plus.

OVERVIEW:

The Assistant Marine Superintendent plays a vital role in ensuring the safe, efficient, and compliant operation of our fleet. This position requires a minimum Certification of Competence (CoC) Class 3 and involves a diverse range of responsibilities, including managing safety systems, conducting investigations, optimizing costs, overseeing training programs, and providing marine expertise, all while ensuring regulatory compliance. Collaborating closely with various departments—such as safety, technical, crewing, and training—the Assistant Marine Superintendent is dedicated to maintaining the highest standards of safety, quality, and environmental protection.

KEY RESPONSIBILITIES:

Safety Management and Training:

• Assist in developing, implementing, and maintaining the company’s Safety and Environmental Management System (SEMS) to meet international and industry safety standards.
• Collaborate to create and deliver comprehensive training programs for crew on safety procedures, emergency response, and environmental protection.

Market Research and Investigations:

• Research market trends, regulatory updates, and technological advancements in the maritime sector to identify risks and opportunities.
• Investigate incidents or near-misses involving company vessels to determine causes and recommend corrective actions.

Cost Control and Efficiency:

• Analyze marine operations costs to identify potential savings and implement efficiency measures without compromising safety or performance.
• Monitor vessel operations to ensure compliance with company standards and identify any deviations affecting costs or efficiency.

Reporting and Continuous Improvement:

• Report deficiencies, incidents, and near-misses to relevant stakeholders, including senior management and regulatory authorities.
• Identify areas for improvement in operations, safety procedures, and training, and recommend changes for approval.

Safety and Accident Analysis:

• Work with relevant departments to collect and analyze safety-related data, including injuries and incidents.
• Ensure that appropriate corrective actions are taken to address identified risks.

Training Policies and Review:

• Monitor and review training policies for both shore-based and onboard personnel to ensure effectiveness.
• Collaborate with the training department to update materials and methodologies as needed.

Marine Advice and Vessel Performance:

• Provide expert marine advice to assigned vessels on navigational, communication, cargo handling, and ship handling issues.
• Monitor and provide feedback on the performance of Masters on assigned vessels.

Fleet Instructions and Vessel Vetting:

• Regularly review and update fleet instructions to ensure safe and efficient vessel operations.
• Ensure all vessels undergo thorough vetting to meet the requirements of major oil companies and other stakeholders.

QUALIFICATIONS:

• Valid Class 3 Certificate of Competency (CoC) issued by a recognized maritime authority.
• Bachelor’s degree in Marine Engineering, Naval Architecture, or a related field.
• Minimum of 5 years of seagoing experience as a senior officer, with command experience preferred.
• Strong knowledge of international maritime regulations (e.g., SOLAS, MARPOL, STCW, ISM Code).
• Excellent communication, creative thinking, and problem-solving skills.
• Strong leadership abilities and teamwork skills.
• Proficient in Microsoft Office Suite and relevant software applications.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

As a result, they have access to various functions across the logistics and supply chain team, including:

• Supervise the transportation of goods and services
• Schedule and oversee the supply chain management activities
• Manage warehouse and transportation staff
• Resolve supply chain issues and customer-related complaints
• Maintain inventory reporting

The role of a logistics project manager includes the following:

• Define and implement procurement procedures. A logistics project manager should establish a framework defining how to manage competing demands and make decisions. This person should also create a process for identifying and vetting suppliers.
• Emphasize transparency. Transparency is essential for a supply chain project manager to ensure accountability when outcomes don’t meet expectations. It also creates an environment that fosters the exchange of ideas and solutions.
• Optimize processes. Logistics and supply chain project managers should continuously analyze working procedures to identify areas of improvement. They should then develop a strategy for improving the company’s procurement efficiency.
• Act as a resource. A logistics project manager should be a subject matter expert who guides and supports subordinates. In this role, they should have a deep knowledge of the company’s logistics and supply chains.
• Ensure accountability. Coordinating logistics and supply chain projects is complex. That’s why a project logistics manager must have the authority and resources to oversee all aspects of a complex project. This can be done only if they are held accountable for the project’s success.
• Oversee execution. Successful procurement project managers create opportunities to improve their supply chain business. That’s why they should monitor the evolution and performance of the company’s logistics and supply chains. They also need to ensure these processes align with the company’s strategic objectives.

• Possesses deep experience in managing finished goods & spare parts logistics operations in SEAO region, especially in an outsourced 3rd party logistics (3PL) management environment
• Focuses on logistics and domestic distribution areas (including warehousing, inland transportation operations, home delivery & importation)
• Works closely with Subsidiaries’ logistics personnel to understand country-specific business requirements, logistics market trends, service and product offerings in the Consumer Electronics industry vertical
• Be responsible to analyze logistics cost data, identify areas of abnormality and ensure cost accuracy.
• Be responsible for identifying, analyzing and proposing process improvement initiatives and cost savings opportunities across Subsidiaries
• Implements all regional strategic initiatives and coordinates efforts with Subsidiaries’ logistics personnel in providing regional direction and project management support
• Be active in the role of consultancy and interaction with Suwon office and other regional counterparts in discussion and sharing of best practices in logistics operations.
• Due to business needs, to support translation (English to Korean) & prepare Korean reporting

Skills & Competencies:

• Experience with LE module in SAP or other major ERP suites
• Demonstrate strong analytical skills
• Demonstrate ability in auditing & resolving operational issues in an environment where logistics management is outsourced to a 3PL.
• Strong communication and negotiation skills – being persuasive and influential with stakeholders e.g. 3PL and/or subsidiaries logistics partners
• Experience in project management – ability to structure and execute projects, as well as manage key stakeholders and timeline
• Ability to multi-task, deliver on commitments and in accordance to timeline
• Creative thinking – active in pursuit of innovation and excellence in logistics processes and ability to execute the idea.

Qualifications

• Minimum 10 years of experience in Logistics or Supply chain
• Proven track record in logistics operations and demonstrated experience in dealing with supply chain projects
• Good understanding of supply chain, freight management and contract logistics processes
• Experiences in 3rd party logistics company or operational experiences preferred
• Due to regular business communication and reporting requirements with HQ, business level proficiency in both English and Korean language would be highly desirable

Job description

1) Drive company IT matters and propose solutions to meet business objectives.

2) Maintenance of IT infrastructure, kiosk and provide server administration and support (AD, ESXI and Hyper-V)

3) Provide technical support to users on hardware and various applications

4) Communicate effectively with users to identify and resolve issues timely

5) Provide technical support, monitor system, security and EDR updates

6) Conduct periodic system preventive maintenance checks, patches updates and review log report

7) Perform server and network management

8) Maintain proper IT documentation, contracts, SOPs

9) Provide regular progress and status update, and follow through on IT projects

10) Adhoc duties assigned by Manager

Job requirements

• Minimum Diploma in Information Technology or equivalent.

• CCNA, Microsoft Windows Certified, Cyber Security and etc.

• Preferably with a minimum 2-3 years' experience in Deployment/Maintenance Server & Network

• Knowledge of cyber security is an added advantage.

• Strong in problem solving multi-tasking, systematic and organised

• Must be a team player, self-motivated and able to work independently.

Responsible for managing our International Shipping Integration, which include various global sites including Canada, Europe, and Japan

Responsible for F135 logistics global support

Responsible for the overall implementation for the Japan Logistics Center

Engage in contract negotiations with logistics suppliers and sub-contractors

Responsible for completing projects on time and in coordination with the outsourced supplier

Responsible for the coordination of cross functional team members and required project materials

The individual will be required to identify lead-time constraints, and take corrective action to remedy any issues with project delivery

Participate in cross functional team projects to provide management with actionable data

Evaluate data to ensure the proper strategy is formulated and any risks are identified

Act as the primary contact for IT and ITC

Customer Service Oversight:

• Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.
• Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.
• Performance Metrics:
• Establish and monitor key performance indicators (KPIs) for customer service activities.
• Analyze customer feedback and service data to identify trends, areas for improvement, and training needs.
• Customer Relationship Management (CRM):
• Manage the CRM system to track customer interactions, sales, and support activities.
• Ensure accurate and up-to-date customer information and generate reports for strategic decision-making.
• Communication:
• Act as a liaison between customers and other departments to resolve issues and improve overall service.
• Develop and distribute regular customer service reports to senior management.
• 
  
• Logistics Systems Management:
• Logistics Operations:
• Oversee the end-to-end logistics operations, including warehousing, inventory management, transportation, and distribution.
• Ensure efficient and cost-effective logistics processes that meet customer demands and delivery schedules.
• System Implementation and Management:
• Implement and maintain logistics management systems (LMS) and other relevant technology solutions.
• Integrate logistics systems with other business systems (e.g., ERP, CRM) to improve data accuracy and operational efficiency.
• Supply Chain Coordination:
• Collaborate with suppliers, carriers, and third-party logistics providers to optimize the supply chain.
• Negotiate contracts and agreements to secure the best terms and conditions for the company.
• Continuous Improvement:
• Identify opportunities for process improvements and implement best practices in logistics and supply chain management.
• Conduct regular audits and assessments of logistics operations to ensure compliance with industry standards and regulations.
• Reporting and Analysis:
• Prepare and present regular reports on logistics performance, including metrics on cost, efficiency, and delivery times.
• Use data analytics to forecast demand, manage inventory levels, and optimize routing and transportation schedules.

Aramex has successfully introduced market-leading express delivery and logistics services to emerging economies. As a leading global provider of comprehensive logistics and transportation solutions, our breadth of services includes express courier delivery, freight forwarding, logistics, supply chain management, e-commerce, and record management services.

Aramex Singapore is expanding and we are seeking Logistics Admin to join our Singapore team.

What are the roles and responsibilities?

• Preparation & Submission of Country of Origin documents
• Arrange logistics for COO documents to destination
• Take charge of Subcerts before submission
• Keeping petty cash records
• Billing and administrative duties

Requirement for the role:

• No experience needed as training would be provided
• Good interpersonal and communication skills
• A good team player
• Self driven and energetic
• 9am – 6pm (Mon-Fri)

Job Descriptions - Full spectrum of HR and Payroll function

Reporting to the HR Manager, you will be part of the HR Team based in Singapore. This role requires you to handle end to end HR and payroll full function for the local brand.

HR Generalists

· Recruiting, retention, and talent succession

(Understand the organization's needs and make sure those needs are met when recruiting for new positions, means hire the right employee)

· Providing reasonable accommodations, investigating allegations of wrongdoing, and terminations when dealing with staff with complex and sensitive issues

· Monthly processing and checking of payroll/reimbursement (200 plus headcount)

· Maintains compliance with local employment laws, regulations and recommended best practices; reviews policies and practices to maintain compliance.

· MOM work pass applications

· Oversees employee disciplinary meeting, investigationand termination.

· Providing information and answering employee questions related matters.

· Performs other duties as assigned.

Administration

· Maintaining employee p-files records, leave management.

· Update Company policies,

· Conduct disciplinary actions. Provides counselling, support and guidance to employee.

· All other ad-hoc administrative duties

Payroll

· Timely and accurate submission/payment of statutory obligations

· Provide support on payroll matters, tax issues and time track matters.

· Manage day-to-day liaison with Internal / Payroll outsourcing partners closely, including monthly attendance metrics.

· Provide reconciliation of final payroll based on monthly accounting schedule.

Requirements

· A Level/Diploma/Degree

· At least 2 years of relevant experience in Payroll

· Fluent in oral and written communication in both English and Chinese, (with Malay language will be a bonus)

· Knowledge of payroll and statutory compliance to MOM, CPF and IRAS

· Hands-on experience on HR and Payroll software/system, e.g. Peoplepay, WhyzeHR

• Position : Driver Assistant / Logistics Assistant – Up to $3,000 Gross – Bedok North
• Location : Bedok North
• Working hours : 5 Days Work Week – Monday to Friday: 8.00AM to 5.30PM
• Salary (commensurate with experience) : Up to $2,000 Basic + OT + Performance Bonus + AWS + Medical Benefits + 10 Days AL
• Duration : Perm
• Industry : Logistics

Responsibilities:

• Provide support for inbound and outbound shipments
• Liaise with customers and vendors to ensure timely delivery of goods
• Verify delivery documents and ensure proper hand over to relevant parties
• Fulfil assignments issued by manager
• Assist in the daily operations duties
• Any other ad-hoc duties as assigned

Requirements:

• Previous experience in logistics duties
• Preferably with Forklift license

Email to: [email protected]

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***We do not charge our candidates any referral fee nor bind them with any contract***

Jeslyn Tan
Associate Consulting Director (APAC)

Reg No.: R21101247 | EA No.: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.