Customer Service Oversight:

• Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.
• Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.
• Performance Metrics:
• Establish and monitor key performance indicators (KPIs) for customer service activities.
• Analyze customer feedback and service data to identify trends, areas for improvement, and training needs.
• Customer Relationship Management (CRM):
• Manage the CRM system to track customer interactions, sales, and support activities.
• Ensure accurate and up-to-date customer information and generate reports for strategic decision-making.
• Communication:
• Act as a liaison between customers and other departments to resolve issues and improve overall service.
• Develop and distribute regular customer service reports to senior management.
• 
  
• Logistics Systems Management:
• Logistics Operations:
• Oversee the end-to-end logistics operations, including warehousing, inventory management, transportation, and distribution.
• Ensure efficient and cost-effective logistics processes that meet customer demands and delivery schedules.
• System Implementation and Management:
• Implement and maintain logistics management systems (LMS) and other relevant technology solutions.
• Integrate logistics systems with other business systems (e.g., ERP, CRM) to improve data accuracy and operational efficiency.
• Supply Chain Coordination:
• Collaborate with suppliers, carriers, and third-party logistics providers to optimize the supply chain.
• Negotiate contracts and agreements to secure the best terms and conditions for the company.
• Continuous Improvement:
• Identify opportunities for process improvements and implement best practices in logistics and supply chain management.
• Conduct regular audits and assessments of logistics operations to ensure compliance with industry standards and regulations.
• Reporting and Analysis:
• Prepare and present regular reports on logistics performance, including metrics on cost, efficiency, and delivery times.
• Use data analytics to forecast demand, manage inventory levels, and optimize routing and transportation schedules.

Responsibilities:

• Perform production activities such as raw or intermediate material receiving, staging, material movement, dispensing, sampling, filter inspections, material charging, offloading, drum packing, milling operations, and housekeeping per SOP
• Ensure proper communication and handling over of shift duties

Requirements:

• Minimum GCE N / 'O' level/ NITEC/ Diploma in related field
• Good interpersonal and communication skills.

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

• Driving of Prime Mover

• Transportation of containers/cargoes safely as assigned

• Ensure the safety of cargo, documents, and vehicles

• Follow safety instructions & requirements at all times

Requirements:

• Able to read & write simple English

• Possess class 4 license

• Preferred experience with prime mover/flatbed or other related experience

• Good driving safety record

• Compliant to safety regulations

• Manage the daily movement of drivers (Import/Export/Depot)
• Update manager with daily driver's attendance and deployment
• Coordinate with customer service executives to ensure and meet with customer delivery schedule and timing to achieve service level goals
• Ensure that all drivers follow and perform safety checks and requirements at all times to achieve zero accident
• Training provided for those with no experience
• Must be a team player
• Able to work under pressure

Job Brief: We are seeking a detail-oriented and organised Accounting Assistant to support our financial team. The ideal candidate will assist with managing expense reports, processing reimbursements, and maintaining accurate financial records.

Responsibilities:

• Reconcile invoices and identify discrepancies.
• Create and update expense reports.
• Process reimbursement forms.
• Prepare bank deposits.
• Enter financial transactions into internal databases.
• Check spreadsheets for accuracy.
• Maintain digital and physical financial records.
• Issue invoices to customers and external partners, as needed.
• Review and file payroll documents.
• Participate in quarterly and annual audits.

Requirements:

• Proven work experience as an Accounting Assistant or Accounting Clerk.
• Familiarity with basic bookkeeping procedures.
• Competency in MS Excel and accounting software (e.g., QuickBooks).
• Strong mathematical skills and attention to detail.
• Excellent organizational skills.
• Ability to handle sensitive, confidential information.
• BSc/Ba in Accounting, Finance, or relevant field.

• Sorting, picking and packing daily orders
• Counting and tallying of incoming goods
• Unstuff and labelling during inbound
• Assist in stock check every month
• Other ad hoc duties
• Based in Jurong East

Roles & Responsibilities

• Safely operate and drive the prime mover according to traffic rules and regulations.
• Oversee the loading and unloading of goods or materials onto and from the prime mover.
• Ensure that the load is properly secured and distributed for safe transportation.
• Ensure all necessary permits and documentation for transporting goods are in order.
• Maintain communication with dispatchers and other relevant personnel to coordinate schedules, routes, and deliveries.
• Report any delays, accidents, or issues that may affect the delivery schedule.

Requirements

• Maintain physical fitness and stamina, as the job may involve long hours of driving and physical activities related to loading and unloading.

Additional Information

• Working Location: Alps Ave
• 5.5 working days
• Company Transport pick up points: Bedok, Pasir Ris, Tampines, Punggol, Sengkang,

Job Description:

As a Warehouse Assistant, you will be responsible for the efficient and safe handling of shipments within the warehouse. Your duties will include loading and unloading shipments, securing goods for transportation, and maintaining a well-organized storage facility. You will play a crucial role in ensuring the timely and accurate movement of products through the supply chain.

Responsibilities:

• Load and unload shipments onto trucks, containers, or other transport modes.
• Secure shipments to prevent shifting and ensure the safety of goods during transportation.
• Unload shipments into designated locations within storage facilities.
• Move items manually or using specialized equipment, such as forklifts and pallets.
• Guide truck drivers onto loading docks.
• Inspect shipments on arrival, during storage, and before dispatch.
• Follow safety policies and regulations when moving freight or handling equipment.

Requirements:

• High school diploma or equivalent.
• 1-5 years of experience working in a warehouse setting or in logistics; experience in operating material handling equipment preferred.
• Certification to ride a forklift truck preferred.
• Must be able to work well in a team.
• Ability to read, write, and follow instructions; able to work independently with little guidance.
• Ability to stand or walk for extended periods, bend, and lift heavy materials.
• Ability to operate computers and relevant warehouse management software.
• Willingness to work flexible hours, including overtime and weekends.

Additional Information:

• Working Location: Alps Ave.
• Working Hours: 5.5 working days,
• Company Transport: Pick-up points - Bedok, Pasir Ris, Tampines, Punggol, Sengkang.

How to Apply:

Interested applicants may click 'Apply' or contact the Recruitment Team via WhatsApp at +65 97815157 (Lijun).

Customer Service Coordinator

SGD $2000 - $2500

Alternate 5.5 Days/week

Job Description

• Handles customer inquiries via phone or email
• Supports customers in providing quotations and follow up on the inquiry
• Create Job order and update on amendments accordingly
• Provides post-sales support and day-to-day business liaison with customers
• Ad hoc duties assigned

Requirements

• Certificates or qualifications equivalent to Secondary Education
• Minimum of 2 years of related working experience preferred
• Proficient in written and spoken English
• Good related customer service/sales coordination experience
• Able to multi-task and work with minimal supervision

• Repair and replace damaged or worn parts.

• Clean, lubricate, and perform other routine maintenance work on equipment and vehicles.

• Examine parts for damage or excessive wear.

• Weld or solder broken parts and structural members, using electric or gas welders and soldering tools.

• Repair, rewire, and troubleshoot electrical systems.

• Fabricate needed parts or items from sheet metal.

• Test mechanical products and equipment after repair or assembly to ensure proper performance and compliance with the manufacturer’s specifications.

Duration: 1 year

Location: Bugis

Working Hours: Monday - Friday 830am to 530pm

Responsibilities:

• Supports transport planning with report analytic to ensure internal and external stakeholder needs are achieved, and are cost effective based on required delivery date
• Provides transit time analysis to ensure accurate transit times are used in planning
• Provide daily support to manage the “real time challenge” of transport, to ensure balance with business needs and freight cost
• Supports the resolution of master data errors found in SAP or TMS, with support from the internal and external stakeholders
• Monitors the carrier performance with agreed KPIs and manages the carrier business review
• Support implementation of any new forwarder/carrier in accordance with QA standards, Service Level Agreements, SOP’s and Terms and Conditions
• Works with appropriate internal groups to update new lanes, rates etc. and manages spot bids and new lane carrier assignments

Requirements:

• Diploma or Bachelor degree required
• 2-5 years of experience within supply chain; transportation planning and logistics within region preferred
• Experience working with a transportation management system preferred
• Strong communications skills and ability to work in a fast paced, global consumer goods organization
• Experience working in SAP preferred, or other ERP system

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Job Description

• Industry/ Organization Type: Construction/ Quarrying
• Position Title: Logistics & Site Coordinator
• Working Location: Jurong Port
• Working Hours: Mon – Sat, 8 am - 5 pm (Irregular work hours depending on schedule)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Distribute workforce and equipment to ensure smooth operations for unloading barges and vessels.
• Monitor the daily procedures for the arrival and departure timings of barges and vessels.
• Engage with port authorities to guarantee efficient operation and collaboration.
• Conduct daily documentation and report on logistics activities for barges and vessels.
• Monitor warehouse inventory ensuring optimal supply of goods for delivery to customers.
• Collaborate with the truck teams to secure transportation of company goods.
• Manage and ensure the safety of our workforce at work.
• Ensure that all machinery and equipment are consistently ready and operational.
• Flexibility to work irregular hours, adapting to the port operations' 24/7 schedule.
• Other ad hoc duties at worksites if required.

APPLY NOW!!!

• Minimum 1-2 years of experience in logistics coordination.
• Excellent planning, organizational and communication skills.
• Proficient in Microsoft Office applications.
• With a valid Singapore Class 3 driving license is preferred (Company vehicle provided for work use).

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67053 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Warehouse Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Manage and oversee operations across three sites with more than 150 employees.
• Provide strategic leadership for daily warehouse operations.
• Ensure compliance, meet customer expectations, and achieve KPIs.
• Accountable for P&L performance and managing budgets.
• Define operational requirements and implement new strategies.
• Engage customers on operational and contract matters.
• Enforce security and safety measures in the warehouse.
• Monitor budgets and resource allocation.
• Seek continuous improvement opportunities.
• Foster a culture of best practices and staff motivation.
• Provide on-the-job training and ensure inventory accuracy.
• Maintain storage areas and uphold quality standards.
• Drive yearly improvement commitments and handle other duties as needed.

Requirements:

• Min Diploma holder
• Min 5 years in warehouse managerial position
• Proficient in Microsoft Office and Power BI
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Warehouse Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Manage and oversee operations across three sites with more than 150 employees.
• Provide strategic leadership for daily warehouse operations.
• Ensure compliance, meet customer expectations, and achieve KPIs.
• Accountable for P&L performance and managing budgets.
• Define operational requirements and implement new strategies.
• Engage customers on operational and contract matters.
• Enforce security and safety measures in the warehouse.
• Monitor budgets and resource allocation.
• Seek continuous improvement opportunities.
• Foster a culture of best practices and staff motivation.
• Provide on-the-job training and ensure inventory accuracy.
• Maintain storage areas and uphold quality standards.
• Drive yearly improvement commitments and handle other duties as needed.

Requirements:

• Min Diploma holder
• Min 5 years in warehouse managerial position
• Proficient in Microsoft Office and Power BI
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is an innovative electronics company in Singapore.

• Oversee the entire supply chain process, from procurement to delivery, ensuring timely and cost-effective operations.
• Liaise with suppliers and freight carriers to negotiate contracts, rates, and service agreements.
• Address and resolve logistics-related issues, such as delays, damaged goods, or discrepancies in shipments.
• Develop and implement logistics strategies to optimize transportation and distribution networks.

Requirements:

• Diploma in Supply Chain or equivalent
• At least 2 years of experience in logistics or supply chain management.
• Strong understanding of logistics software and tools (e.g., ERP systems, TMS).
• Ability to work in a fast-paced environment and manage multiple priorities.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We are seeking a detail-oriented and proactive Administrative Officer to support in managing travel &

hotel arrangements, claims processing, meeting schedules, general office admin support and purchases,

and logistics support for related events. The candidate will possess strong planning and organizational

skills, with a strong attention to detail, and has the ability to work in a fast-paced environment.

Key Responsibilities

Travel Arrangements:

• Coordinate and make travel arrangements including flights booking
• Handle all hotel bookings

Claims Processing:

• Assist in the preparation and submission of travel expense claims and reimbursements
• Ensure compliance with company policies and maintain accurate records of all claims

Meeting Coordination:

• Schedule and organize meetings for executives, prepare agendas and meeting materials
• Ensure all logistical details are managed, including room bookings, catering, and tech requirements

General Administrative Support:

• General office purchases
• Support logistics and meal arrangements for meetings and events
• Other administrative tasks as needed

Job Descriptions:

• Perform inbound receipts / checking and other related activities.
• Perform picking, packing and outbound activities for both local and export shipments.
• Handle loading & unloading, stacking, put away, labelling and packing of goods.
• Ensure compliance of warehouse Standard Operating Procedures and safety guidelines.
• Perform stock-take and cycle count whenever required.
• To keep the warehouse clean and tidy at all time.
• Perform other related warehousing duties or Ad-hoc job assigned by Superior.

Job Requirements:

• Possess a valid Forklift driving license has an added advantage.
• Literate in basic computer skills has added advantage.

Benefits:

• Daily Lunch Provided
• Company Transport Provided at designated MRT stations (Lakeside,Boon Lay & Woodlands)
• Medical and Dental benefits
• Attractive Bonus Scheme (AWS, Special Bonus etc.)

Job Scope:

- Manage and lead the manpower for the company operation

- Sources and interview the candidate

- Teach and guide the new employee

- Manage the employee's salary

- Comply to director's decision and order

- Make sure the company operate efficiently and productivity

- Help the company look for the new sales and business opportunity

- Manage company's vehicle maintenance and repair

Job Requirement:

- Must have Class 3 driving license

- Have at least 2 years management experience

- Have at least educaton level with Degree certificate

Assist and transport passengers requiring wheelchair assistance at Changi Airport.

Safely lift special needs passengers up/down and in/out of wheelchairs and aircraft.

To identify passenger's name, flight information, date, and special service request details, to ensure special needs passengers are taken to the correct destination.

Assist special needs passengers in transporting and claiming personal belongings and baggage.

Attend to passengers' inquiries and provide passengers with an excellent customer service experience.

Be compliant and adhere to SOP and safety standards.

Any other ad hoc matters assigned by management

Ability to read, write and converse in basic English.

Good interpersonal and communication skills.

Good customer service skills.

Adaptable to change and a good team player.

Physically fit and comfortable with walking long distances.

Training will be provided, no experience needed.

May be required to do overtime (OT), when needed.

Responsibilities:

• Operate heavy forklift to mount and offload containers to and from Prime Movers
• Arrange and shift containers in the yard

Requirements:

• Possess Heavy Forklift certification
• Preferably with 1 year experience in handling container lifting equipment such as Kalmar, Fantuzzi, Sani etc.
• Willing to work 6 days’ work week in Jurong Island

Others:

• Company transport provided
• Meal, Dental, Medical benefit

Responsibilities:

• Operate heavy forklift to mount and offload containers to and from Prime Movers
• Arrange and shift containers in the yard

Requirements:

• Possess Heavy Forklift certification
• Preferably with 1 year experience in handling container lifting equipment such as Kalmar, Fantuzzi, Sani etc.
• Willing to work 6 days’ work week in Jurong Island

Others:

• Company transport provided
• Meal, Dental, Medical benefit

The management executive is responsible for several material and equipment-related distribution procedures. Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing programs.

• Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.
• Controls inventory levels by conducting physical counts and reconciles with data storage systems.
• Maintains the physical condition of the warehouse by planning and implementing new design layout.
• Plan and optmisize routes for each driver using in-house software to deliver more efficiently
• Liaise with clients, suppliers and transport companies.
• Completes warehouse operational requirements by scheduling and assigning employees.
• Maintains warehouse staff by recruiting, selecting, orienting, and training employees.
• Improves staff performance by coaching, counseling, and disciplining employees.
• Proficient with different computers opearting system such as Windows 10/11. MacOS is a plus.
• Effective oral and written communication skills in english
• Strong leadership and management skills
• Guide new employee how to use company in house software.

Job Summary

We are seeking a highly motivated and experienced Marine Manager to oversee all aspects of our marine operations. The ideal candidate will possess a Class 1 Certificate of Competency (CoC), a strong command of maritime regulations, a proven track record in vessel management, and extensive experience working with oil majors.

Responsibilities

● Operational Excellence:

○ Plan, direct, and coordinate all marine operations, ensuring efficiency, safety, and compliance with industry best practices.

○ Optimize vessel schedules and deployments to maximize productivity and profitability.

○ Oversee cargo operations, bunkering, and port calls, ensuring smooth and timely execution.

● Compliance and Safety:

○ Ensure full compliance with all relevant local and international maritime regulations, including those of the Maritime and Port Authority of Singapore (MPA).

○ Implement and maintain a robust safety management system (SMS) in accordance with the International Safety Management (ISM) Code.

○ Conduct regular safety inspections and audits to identify and mitigate potential risks.

○ Oversee investigations into any incidents or accidents, implementing corrective actions to prevent recurrence.

○ Specifically ensure adherence to oil major safety protocols and best practices.

● Team Development:

○ Identify the training needs of the Marine Management team.

○ Identify and implement training programs to enhance skills, promote continuous improvement, and ensure staff are kept abreast of new regulations and industry initiatives.

Requirements

• Class 1 Certificate of Competency (CoC) is preferred.
• Minimum of 5 years of relevant experience in ship management, with at least 2 years in a managerial role.
• Experience working with oil majors is preferred.
• In-depth understanding of international maritime conventions and regulations, including SOLAS, MARPOL, and the ISM Code.
• Extensive experience working with oil majors, demonstrating a strong understanding of their specific safety and operational requirements.
• Must possess a relevant chemical tanker certification OR have substantial experience in the safe handling of chemical cargoes.
• Proven ability to lead and motivate teams, with excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities, with proficiency in data analysis and reporting.

Company Description

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics, and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia

Role Description

This is a full-time role for a Customer Service Executive at SH Cogent Logistics Pte Ltd. The incumbent will be responsible for day-to-day tasks such as processing shipping documentation, providing customer service to clients and ensuring smooth operations throughout the container haulage process.

1. Maintain business relationship with customers. Attend to customer’s enquiries and ensure all the job requirements in their orders are fulfilled
2. Perform job creation for trucking activities. Monitor progress of job order and shipments adhering to deadlines or specified dates
3. Communicate customers’ trucking requirements to staff in Operations department for them to perform the trucking activities
4. Monitor job and provide timely updates for shipment, including updating of container details into system
5. Advise customers on delivery schedule/ inventory
6. Maintain inventory report and undertake monthly closing of trucking jobs
7. Assist in billing, issuance of debit notes and credit notes and accruals
8. Ensure proper documentation and filling of invoices and job sheets
9. Assist in permit declaration for job orders when required
10. Attend to customers’ feedback and complaints and work with superior to assist with the findings and reporting of the complaints
11. Assist superior to implement improvement plans for the team
12. Assist in ad-hoc quotation or commercial rates requests from customers
13. Assist superior to gather data and perform reporting as and when required

Requirements

1. Diploma or equivalent in logistics, supply chain management, business administration, or a related field.
2. Minimum 2 - 3 year of experience in customer service/ shipping documentation role in a 3PL company.
3. Strong knowledge of Hauler operations, transportation logistics, and customs clearance procedures in Singapore.
4. Experience with TradeNet is a plus.
5. Able to perform overtime when necessary

Others Information:

1. Alternate Saturday
2. 2 ways transport from Jurong East MRT
3. Daily meal subsidy
4. In-house gym
5. Dental, medical, insurance benefits

(EAST REGION) - UBI

Job Description:

• Identifies, develops, and retains new business relationship
• Maintains relationship with customers by providing support, information and guidance
• Follow up on sale leads, close sales contracts, invoice and payments
• Canvass and secure new accounts
• Responsible for B2B sales account management and customer satisfaction

Requirements:

• Experience in Logistics & Supply Chain (preferred with Global and local sales in the Freight Forwarding industry)
• Achieve sales objective
• Able to work independently with pro-active attitude
• Possess strong hunter mentality, business sense and industry expertise
• Successful experience in identifying, qualifying and closing new businesses
• Good presentation skills

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101