Responsibilities

• Handle the processing of quotations, purchase orders, and sales orders.
• Ensure timely delivery for both internal stakeholders and external customers by coordinating with customers, vendors, stakeholders to meet delivery requirements.
• Manage and negotiate delivery schedules to ensure they align with customer expectations.
• Oversee inventory management, including tracking stock levels and movement.
• Update and maintain pricing.
• Organize and maintain a comprehensive documentation filing system.
• Address inquiries from customers and business partners effectively.
• Maintain positive relationships with customers.
• Perform additional tasks as needed.

Requirements:

• Minimum of 1 year of relevant experience
• Proficient in MS Office
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L54V9365

Our client is an innovative electronics company in Singapore.

• Oversee the entire supply chain process, from procurement to delivery, ensuring timely and cost-effective operations.
• Liaise with suppliers and freight carriers to negotiate contracts, rates, and service agreements.
• Address and resolve logistics-related issues, such as delays, damaged goods, or discrepancies in shipments.
• Develop and implement logistics strategies to optimize transportation and distribution networks.

Requirements:

• Diploma in Supply Chain or equivalent
• At least 2 years of experience in logistics or supply chain management.
• Strong understanding of logistics software and tools (e.g., ERP systems, TMS).
• Ability to work in a fast-paced environment and manage multiple priorities.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Oversee and track vessel port calls.
• Review and confirm port cost estimates.
• Find and negotiate opportunities for cost savings.
• Monitor vessel operations during port calls.
• Create reports and manage other assigned tasks.

Requirements:

• Diploma and above
• At least 2 years Marine /Freight forwarding experience in Energy/Oil &Gas industry.
• Excellent communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Customer Service Officer

5 days, 8.30am- 5pm

Address: Jurong Logistics Hub

Salary: $2500 -$3000

Company background:

HQ in Europe, company is a pioneer and a global leader in the international moving industry.

Purpose of job:

• To represent the company to the company’s corporate accounts.
• To provide the highest possible level of customer service.
• To manage the relationship between the company and the company’s corporate accounts: getting and keeping contact, following up the files, keeping a sales back-up
• Provide HR support

Job scope:

• Answer to phone enquiries / web enquiries
• To take down client’s removal details
• To set up survey appointments for sales department
• To take client’s requirements from the survey report & any other information source into account and formalize them in a quote for removal
• To ensure with the clients and the Operational Manager that the administrative file (export documentation) is duly filled and complete
• To promptly follow up on requests from direct client / branch / agents
• To prepare physical file, put in all necessary documents then pass to traffic department
• To tally details on system and physical document
• To update our internal excel sheets accordingly
• Ad-hoc task

Requirements:

• At least 1-2 years relevant experience in logistics / relocation industry

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Hup Soon Cheong Services Pte Ltd is a trusted provider of warehousing services at Keppel Distripark since 1992. Thanks to our dedicated team, we are one of the largest container freight station in Keppel Distripark today.

As an Logistics Coordinator, you will coordinate and monitor shipments of export orders to ensure that materials/products are transported in compliance with transportation and import/export regulations/requirements, and delivered on time to customers.

Work location: 513 Kampong Bahru Road, Keppel Distripark, Singapore 099449

Key Responsibilities :

• Coordinate shipping of products, including method of transport, pick-up times and carriers to meet required shipping and delivery dates
• Oversee the preparation of export shipping documents in SAP (in accordance with regulatory requirements)
• Communicate all customer-specific requirements to distribution/shipping personnel to ensure that shipments are processed on time and as per customer expectations
• Assist in the development and implementation of written export transportation procedures and filing maintenance
• Conduct systematic controls to ensure adherence to local and international transport and customs regulations as well as Company policies and procedures
• Execute other tasks as required and assigned by supervisor.

Ideally you should have:

Main Qualifications

• Diploma in Logistics or relevant field of studies
• 2 to 3 years of experience in logistics (experience in shipping operations is preferred)

Technical Skills

• Good knowledge of transportation supplier landscape
• Good knowledge of local and international material/product safety/security norms and regulations
• Knowledge of supply chain dependencies and processes

Working hours:
Monday - Friday 8:30am - 6:15pm

Customer Service Assistant (logistic)

Basic $1800 - $2500 (With AWS)
Working Days: 5 Days (if required OT will get OT pay)
Working hours: Monday - Friday 8:30am - 6pm
Location: Penjuru road

Job Description

• Shipment coordination (local and cross borders)
• Preparation of daily/monthly report
• Prepare internal reconciliation billing report
• Attend to customer’s daily operation meeting

Requirements

• Minimum 1 year experience in logistics
• Experience in SAP & WMS function will be added advantage
• Computer Literate & Proficient in MS Office

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Customer Service Officer

5 days, 8.30am- 5pm

Address: Jurong Logistics Hub

Salary: $2500 -$3000

Company background:

HQ in Europe, company is a pioneer and a global leader in the international moving industry.

Purpose of job:

• To represent the company to the company’s corporate accounts.
• To provide the highest possible level of customer service.
• To manage the relationship between the company and the company’s corporate accounts: getting and keeping contact, following up the files, keeping a sales back-up
• Provide HR support

Job scope:

• Answer to phone enquiries / web enquiries
• To take down client’s removal details
• To set up survey appointments for sales department
• To take client’s requirements from the survey report & any other information source into account and formalize them in a quote for removal
• To ensure with the clients and the Operational Manager that the administrative file (export documentation) is duly filled and complete
• To promptly follow up on requests from direct client / branch / agents
• To prepare physical file, put in all necessary documents then pass to traffic department
• To tally details on system and physical document
• To update our internal excel sheets accordingly
• Ad-hoc task

Requirements:

• At least 1-2 years relevant experience in logistics / relocation industry

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Assist in coordinating the daily planning of the company's launch boat schedule and launch arrangements for all internal staffs.
• Sustain records of launch movements for verification of payments, etc.

Requirements:

• Higher Nitec in Maritime/Logistics/Supply Chain or equivalent
• At least 1 year of logistics/coordination experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

We are recruiting for a Fund Manager for a dedicated Southeast Asia Logistics Fund (circa. USD 500m). This role will report to the CIO directly and you will be responsible for the overall management and operation of these funds.

You will be involved in evaluating appropriate investment opportunities and undertake detailed due diligence, analysis and research in respect of any acquisitions, optimising the performance of each asset and the portfolio as well as preparation of investment proposals.

You will be having an oversight and involved in the preparation of business plans and budgets as well as regular reports such as financial statements, quarterly/annual reports and other items required by investors. You will be responsible for the preparation of all regular communications with investors, including financial reports, business plans, reports, budgets, etc.

You will work very closely with the senior management team as well as external parties such as investors, consultants, business associates and ensure that the investment and fund management objectives are met accordingly.

Requirements:

• You have more than 10 years of relevant experience with real estate development background as a strong preference. You will have a proven track record of and experience in investment transactions and valuations.
• Great problem solving and communication skills as well as prior experience in sourcing, negotiating, and/or evaluating debt financing options is advantageous.

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.

Please apply with your CV in word document format. We regret to inform that only shortlisted candidates will be notified. For other positions related to real estate, please go to https://careers.tri-cap.com.sg/.

EA Licence: 24S2282

​EA Personnel: R1109270

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is an innovative electronics company in Singapore.

• Oversee the entire supply chain process, from procurement to delivery, ensuring timely and cost-effective operations.
• Liaise with suppliers and freight carriers to negotiate contracts, rates, and service agreements.
• Address and resolve logistics-related issues, such as delays, damaged goods, or discrepancies in shipments.
• Develop and implement logistics strategies to optimize transportation and distribution networks.

Requirements:

• Diploma in Supply Chain or equivalent
• At least 2 years of experience in logistics or supply chain management.
• Strong understanding of logistics software and tools (e.g., ERP systems, TMS).
• Ability to work in a fast-paced environment and manage multiple priorities.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Oversee and track vessel port calls.
• Review and confirm port cost estimates.
• Find and negotiate opportunities for cost savings.
• Monitor vessel operations during port calls.
• Create reports and manage other assigned tasks.

Requirements:

• Diploma and above
• At least 2 years Marine /Freight forwarding experience in Energy/Oil &Gas industry.
• Excellent communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Responsibilities

• Manage and review the organization's insurance portfolio, ensuring coverage aligns with risk profiles and regulatory changes.
• Collaborate with brokers, underwriters, and legal teams to negotiate insurance terms, customize plans, and track budgets.
• Support financial analysis, forecasting, and cost-saving strategies related to insurance and risk management.
• Oversee the entire insurance claims process, ensuring timely submissions, settlements, and proper documentation.
• Analyze claims trends, recommend actions to reduce future claims, and prepare risk management reports for senior management.
• Conduct internal audits to ensure risk management processes and insurance policies comply with statutory requirements.
• Collaborate with business units and stakeholders to identify risks, conduct assessments, and implement appropriate insurance solutions.
• Support the development, monitoring, and revision of risk mitigation strategies, policies, and procedures to ensure regulatory alignment.
• Perform risk reviews for contracts and projects, and prepare regular reports on risk exposure, insurance coverage, and claims analysis for senior management.
• Conduct workshops and create materials to enhance awareness of insurance and risk management practices across the organization.
• Maintain stakeholder relationships, aligning insurance and risk management with organizational goals and serving as a point of contact for inquiries.
• Coordinate crisis management efforts, ensuring effective collaboration and real-time communication during emergencies.

Requirements

• Diploma/Bachelor’s degree in related field
• 3-5 years of experience in insurance and claims, risk management, or related fields.
• Experience within the supply chain industry or in a corporate risk management role is preferred.
• Understanding in various insurance products (General and Finance Lines).
• Proficient in use of MS Office Applications / Microsoft Power Platform Applications

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Must have hands-on Logistics / Transport / Trade Operations experience (air freight, warehouse).

Location: 1 day @ Suntec Office / 4 days WFH once independent.

Document Retention:

• Supports the team and department to maintenance of the records retention program as necessitated by business needs and regulations to support compliance with standards, guidelines, and Singapore regulatory agencies (Singapore Customs and Inland Revenue Authority of Singapore [MES Scheme]) requirements.
• Monitors and analyses key performance indicators for the records retention program ensure alignment with records retention policy.
• Uploads Customs Permit, Airway bills/air consignment note, delivery order and copy of commercial invoice accompanying the goods into NetSuite for retention.
• Perform check in NS and ensure all shipping documents (for Export and domestics shipment) are file according to company document retention policy.

Track and Trace:

• Perform daily tracking of all inbound shipments to meet OTD and provide day to day inbound visibility summary (track and trace) to Jabil planners.
• Avoid overflow, Checking and validating all inbound shipments volume with our LSP daily.
• To eliminate warehouse overflow issue at our DF, divert delivery to External warehouse and rearrange delivery to our DF.

Support Shipping and Export Operations Compliance:

• Support Outbound to work with Shipping for cargo readiness and coordinate with our Forwarders to secure flights to meet OTD.
• Review day to day shipping documents and ensure that all trade docs, CI (Commercial Invoices), PL (Packing Lists) and AWB (Airway Bills) in connection with the orders are in place and compliant with shipping practices. (Missing COO, Zero Dollar line item, Taiwan COO issue ship into China, Line item missing in commercial invoice Currency, etc.)

Requirements:

• Diploma/Degree in Logistics, Operations or Business.
• 3-5 years’ experience in Logistics Operations / Trade Compliance / International Shipping industry.
• Ability to multitask, excellent attention to detail and work as per the priorities.
• Excellence time management and dairy organization skills
• Proficient in MS Office applications. (example: Excel)
• Able to work independently, proactive attitude with a passion for learning and provide feedbacks.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Responsibilities:

Document Retention:

• Support the team in maintaining the records retention program to comply with business needs and regulations.
• Monitor key performance indicators for the records retention program.
• Upload and organize shipping documents into NetSuite according to company policy.

Track and Trace:

• Track inbound shipments daily to meet delivery deadlines.
• Prevent warehouse overflow by coordinating with Logistics Service Providers.
• Manage deliveries to prevent overflow issues at the Distribution Facility.

Support Shipping and Export Operations Compliance:

• Assist Outbound Operations in ensuring cargo readiness and coordinating with Forwarders.
• Review shipping documents for compliance with shipping practices and regulations.
• Perform other duties as needed.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

DESCRIPTIONS:

• Able to converse,communicate and connect in Japanese Language with clients
• Compare the outflow of money to the budget and report any issues.
• Develop an understanding of reporting metrics to improve marketing campaigns.
• Develop marketing budgets based on expenses.
• Develop marketing campaigns and communication content.
• Examine previous to prepare new budget document.
• Identify the most effective engagement platforms for targeted customers to achieve the desired return on investment (ROI).
• Monitor metrics to track the effectiveness of campaigns.
• Oversee the management of logistics for marketing campaigns.
• Plan marketing activities.
• Profile market segments and customers.
• Review of customer experience across various platforms.
• Review the range of current marketing efforts.
• Review the strengths and weaknesses of various media and advertising agencies.
• Select platforms suitable for marketing activities.
• Study trends in customer behaviour using viewership data.

Requirement:

1. Qualified Diploma Certificate (atleast)
2. Experience of atleast 2 years.
3. Great Communication Skills and interaction skills
4. Fluent in Japanese

Job Description:

• Responsible for the preparation of full set of accounts, financial and management reporting for the holding company.
• Tasked with overseeing the billing activities between affiliated companies.
• Oversee the processing of Accounts Receivable and Accounts Payable.
• Enter and handle daily bank transactions.
• Assist in ensuring compliance with financial regulations, accounting standards and internal controls. Support the coordination of internal and external audits.
• Assist in ensuring compliance with tax laws and regulations by preparing and reviewing tax returns and forms. Support the coordination of tax filling with Singapore tax agent.
• Team support - collaborate with the finance teams under the group, provide assistance and guidance, and support the financial controller in various financial tasks and projects.

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Oversee and track vessel port calls.
• Review and confirm port cost estimates.
• Find and negotiate opportunities for cost savings.
• Monitor vessel operations during port calls.
• Create reports and manage other assigned tasks.

Requirements:

• Diploma and above
• At least 2 years Marine /Freight forwarding experience in Energy/Oil &Gas industry.
• Excellent communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Job Description

• Overseeing shipment loading and unloading, handling day-to-day operations for the warehouse and creating shipment schedules
• Coordinate and manage the shipping processes of goods and materials
• Prepare and pack items for shipment, ensuring that they are securely packed and labeled correctly
• Prepare import and export shipping documentation
• Monitoring inventory levels using software programs and initiating transportation or shipments when inventory levels become too low or high
• Enforcing facility security and employee safety measures to ensure that the warehouse adheres to the government’s safety standard
• Examining related materials and goods to identify defects and check the quantity
• Overseeing and lead a team and staff, assigning staff schedules, organizing employee training and developing teamwork initiatives
• Communicating with clients, suppliers and vendors by email or phone to coordinate product needs and schedule shipments
• Plan and work on continuous improvement of productivity

Job Requirement:

• Min Diploma in Logistics or equivalent
• Excellent verbal and non-verbal communication skills
• Customer service skills
• Problem-solving abilities
• Leadership capabilities
• Teamwork skills
• Safety and security awareness
• Organizational skills

Other:

• AWS and Variable Bonus provided
• Transportation provided in multiple locations
• Attendance allowance, retention allowance
• Medical benefits
• Vacation benefits
• Fixed Allowance

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START YOUR REWARDING CAREER WITH US NOW!

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Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary to: [email protected]

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Leroy Lok

EA Personnel Reg No.: R2090115

Our client is a leading provider of maritime energy solutions.

• Assist in coordinating the daily planning of the company's launch boat schedule and launch arrangements for all internal staffs.
• Sustain records of launch movements for verification of payments, etc.

Requirements:

• Higher Nitec in Maritime/Logistics/Supply Chain or equivalent
• At least 1 year of logistics/coordination experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Roles & Responsibilities

1. Provide first level of support and customer service

2. Provide quality customer service to customers over the phone or email

3. Require to listen, probe to clarify and understand customer needs

4. Escalate problems or issues promptly and resolve customer

5. Resolve all customer complaints in an expedient manner. He/she will need to act as a liaison to expedite requests between customers and multiple production locations.

6. It is important to process sales orders or changes by effective collaboration with internal departments and communication with customers.

7. Work closely with Inside Sales

8. Industry/Organization Type: Logistics & Warehousing

9. Working Hours: 5 days, Mon-Fri,9:00 am-6:00 pm

10. Duration: Permanent Role

Key Responsibilities

1. Achieve growth and meet sales targets by effectively managing the sales team.

2. Design and implement a strategic business plan to expand the

company's customer base and ensure a strong market presence.

3. Develop a comprehensive business plan covering revenue and expense controls to manage organizational sales effectively.

4. Recruit, set objectives, coach, and monitor the performance of sales representatives.

5. Develop the sales team through motivation, counseling, and continuous education on service knowledge.

6. Build and foster strong, long-lasting customer relationships by partnering with clients and understanding their needs.

7. Present realistic budgets and forecasts to the management team.

8. ldentify emerging markets and market shifts while staying fully aware of new products and

competition status.

APPLY NOW!!!

1. Minimum Diploma/Degree in a relevant field.

2. Proven track record in "business-to-business" sales, with at least 3 years of experience as a Sales Manager int he transportation, logistics, or warehousing industry.

3. Competent in planning and implementing sales strategies

4. Demonstrated negotiation skills and the ability to close business wins.

5. Success in developing sales plans and analysing the profitability of prospects, coupled with analytical and numeracy skills to review operational and financial data

6. Proficient in customer relationship management, with the ability to develop strong business relationships at all levels, including senior executives

7. Effective leadership, management and motivation of a sales team.

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Oversee and track vessel port calls.
• Review and confirm port cost estimates.
• Find and negotiate opportunities for cost savings.
• Monitor vessel operations during port calls.
• Create reports and manage other assigned tasks.

Requirements:

• Diploma and above
• At least 2 years Marine /Freight forwarding experience in Energy/Oil &Gas industry.
• Excellent communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

About the role

The incumbent will be leading a team and be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

What you will be doing

• Lead the Customer service team for Sea freight
• Liaise with customers on the standard operating procedures
• To meet up with clients on projects / special matters
• Prepare customer key performance index reports
• Promptly handle customers / team escalations
• To implement corrective actions and preventive measures for immediate service recovery
• To co-ordinate with Ocean carriers for bookings / uplift upon escalation from team
• Attend to freight management and rates negotiation
• Provide quotes / rates to COD customer or overseas offices
• Liaise with overseas agents on the various requirements and rates
• Review the profit & loss of product desk
• Analyse job file purchasing and raise concern to Pricing team
• Review & approve changes of work processes before escalation to Head of Sea Freight
• Conduct recruitment exercise for officer / executive position when needed
• Provide related training concerning the BU to new staff assign to the team
• Joint sales visit to resolved operations issue when necessary

Team Management

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations
• Ensure team understanding and implementation on Bollore’s Value in daily work behaviors
• Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
• Plan and monitor team development together with HR Division
• Ensure updated Job Description availability for the team by coordinating with HR Division
• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma / Degree preferred
• Minimum 8 years of experience in freight forwarding with sea freight experiences
• Previous customer service experience is an added advantage
• Possess excellent communication and interpersonal skills
• Pleasant personality and a good team player
• Proficient in MS Office & ability to work independently
• DGR trained will be an advantage
• Location: 101 Alps Ave Singapore 498793 (Designated transport Pasir Ris, Ang Mo Kio, Tanah Merah, Tampines, Admiratly, Yishun and Sengkang)