Key Responsibilities:
Ā· Ensure deliveries are executed in a Timely and Right First Time manner to foster customer satisfaction, and pro-actively communicate delivery related information and mitigation plans (where appropriate) to stakeholders.
Ā· Ensure Transport Service Providers operate in Safe and Compliance (Quality and Business) fashion.
Ā· Review, develop, monitor, and enforce the appropriate Service Level Agreement with Service Providers.
Ā· Engage internal and external stakeholders to align operational imperatives and deliverables.
Ā· Initiate and manage projects related to service, efficiency and / or savings improvements and drive all team members to engage in Continuous Improvement initiatives for their respective area of responsibility.
Ā· Direct and coordinate the distribution from external warehouse.
Ā· Review escalation of issues from customers' or shippers' and reviews complaints regarding distribution services.
We value:
Ā· Diploma/Degree holder majoring in Supply Chain or business-related discipline.
Ā· 3 to 5 years relevant experience in International/cross border logistics.
Ā· Valid professional certification relating to international and local Dangerous Goods regulations: IATA, IMDG preferred.
Ā· Good knowledge of International/cross border logistics process and incoterms
Ā· Experience with Letter of Credit will be advantageous.
Ā· Experience with SAP Shipping & Transportation module preferred.
Ā· Excellent communication skills (English)
Ā· Proficient in Microsoft office like Excel/VBA.
We offer:
Ā· A global and diverse working environment
Ā· Highly dynamic and multicultural company
Ā· Fair and competitive remuneration package