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Agape Cp Holdings Pte. Ltd.

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Company Overview

Agape Cp Holdings Pte. Ltd. has not provided any information.

List of Open Positions

Social Media Executive

Singapore Singapore, Singapore

1. Content Planning: Video content creators start by brainstorming and conceptualizing ideas for videos. They conduct research on trending topics, audience preferences, and the goals of the organization or brand they are working for. They develop video concepts, storyboards, and scripts to guide the production process. 2. Video Production: Once the concept is finalized, video content creators manage the production process. This involves tasks such as setting up equipment, o...

Full-time

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Call Centre Supervisor

Singapore Singapore, Singapore

Oversee the day-to-day contact centre operations and maintenance to ensure Service Level as well as relevant Key Performance Indicators are met. Manage resource planning, forecasting and scheduling to drive optimum productivity and utilization. Analyze data and prepare daily, weekly and monthly reports for clients and senior management. Handle customer escalations in an efficient, timely and effective manner providing excellent customer service experie...

Full-time

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Call Centre Team Leader

Singapore Singapore, Singapore

• Manage the performance and service quality of the CSO. • Ensure that all CSO under TL’s supervision is well trained and ensure that CSO are providing accurate and timely responses. • Responsible for the overall day to day case management and liaison with relevant stakeholders for further investigation and follow-up. • Performs quality audit checks on the CSO handling the programme. Audit checks should include account access, soft skills, knowledge management and resolvi...

Full-time

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Call Centre Agent

Singapore Singapore, Singapore

• Provide professional, accurate and prompt response to participants (Ptcp) or members of the public (MoP) on their enquiries, technical assistance via voice calls, emails, live chats, etc. • Understand the needs of Ptcp/MoP and provide timely and accurate information/assistance. • Coordinate and liaise with relevant stakeholders to ensure issues/queries are followed up and resolved. • Enter details of all the interactions accurately in the designated interaction manageme...

Full-time

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Call Centre Team Leader

Singapore Singapore, Singapore

• Manage the performance and service quality of the CSO. • Ensure that all CSO under TL’s supervision is well trained and ensure that CSO are providing accurate and timely responses. • Responsible for the overall day to day case management and liaison with relevant stakeholders for further investigation and follow-up. • Performs quality audit checks on the CSO handling the programme. Audit checks should include account access, soft skills, knowledge management and resolvi...

Full-time

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Company Summary

Agape Cp Holdings Pte. Ltd.

Agape Cp Holdings Pte. Ltd.