We are looking for a detailed minded & energetic Administrative Assistant to support Epiq’s contract with the Supreme Court of Singapore. The business is fast-paced and requires someone highly organised and able to learn the workings of a niche industry in a short time.
Job Responsibilities:
Accounts & Finance
- Update designated tracker as request forms come in for transcription, on-time delivery (date and time of creation of transcripts)
- Assist in transcript production & prepare month-end reports
- Invoicing for Supreme Court (SC) & clients
- Prepare & send invoicing details to Finance team to generate
- Review and confirm invoice details before Finance issue the invoice to SC & clients
- Submit invoices via designated platforms if required
- Liaises with clients on invoice status
- Update error notification tracker and track error penalty credit notes to SC or clients
- Consolidate all worksheets and crosscheck transcriber wordcount under SC and other work done by SC team
- Send consolidated worksheet and loggers Overtime reports to Finance team for charge-backs and payouts
- Take on any ad-hoc responsibility within the scope of this role as required
Administration
- Preparation of Hearing Schedule (liasing with court staff; collating information)
- Setting up of cases on different web-based application prior to hearings
- Inputting transcript request information on web-based application
- Check due date mails sent to Court/clients and ensure accuracy of information
- Liaising with clients requesting documents/queries
- Download and upload of audio files, case documents
- Update worksheets and assign work to transcribers
- Merge transcripts and do second level quality checks
- Send final transcripts for Production
- Email delivery and upload transcripts
- Ensure transcripts are ready for release to Court/clients as per due date, including preparation of archive files, labels, collection forms
- End-to-end handling of error audits done by SC and tracking error penalty
- Consolidate all appendices and prepare first draft for month-end report; format final version, convert to PDF; mail soft copies to SC team and Epiq team
- Compilation and scanning of collection forms and upload soft copies into Court system and sharepoint
- In charge of employee welfare – ordering of water, organizing team get-togethers, events, staff activities, catering, maintain cleanliness of pantry area etc...
- Maintain staff leave entitlement and leave taken record
- Act as backup for Manager
Requirements
- 1 to 2 years of administrative experience preferred
- O-level or equivalent
- Good English and Computer skills (IT Savvy)
- Detail and quality oriented
- Ability to multitask and think on your feet
- Able to take on last minute job
- On the job training will be provided
- Able to work on-site
- Strong interpersonal and administrative skills
- Attention to detail and able to work on own initiative.
- Works effectively as part of a team, recognises areas where support is required and offers assistance.
- Singaporean only
Work Location
Supreme Court of Singapore, 1 Supreme Court Lane, Singapore 178879
