Job description
Service Customer:
· Interact with customers in a professional and courteous manner to understand their requirements.
· Address customer inquiries and concerns promptly and effectively.
· Ensure customer satisfaction by providing high-quality service and support.
Analyze Customer Profile:
· Conduct thorough analysis of customer profiles, including their needs, objectives, and challenges.
· Utilize various tools and methodologies to gather relevant data and insights.
· Identify key areas for improvement or opportunities for optimization.
Provide Solutions and Advice:
· Develop customized solutions and recommendations based on the analysis of customer profiles.
· Communicate findings and proposed strategies clearly and persuasively to customers.
· Collaborate with internal teams to implement solutions and support customers throughout the process.
Maintain Documentation:
· Document all interactions, analysis, and recommendations accurately and comprehensively.
· Keep records of customer profiles, preferences, and historical data for future reference.
· Ensure confidentiality and security of customer information at all times.
Perks & Benefits
- Health insurance
- Opportunities for promotion
- Professional development
- Work from home
Supplemental pay types:
- Commission pay
- Performance bonus
- Retention bonus
- Signing bonus
