Responsibilities:
- Offers best practice advice and recommendations to clients often extending beyond Salesforce to topics around overall systems architecture and CRM strategy.
- Leads technical requirements gathering or design workshops to derive the envisioned solution along with detailed architecture design and technical specifications.
- Provides Salesforce architecture design expertise in integrating the Salesforce solution to client’s ecosystems.
- Provide Solution Blueprinting, mapping Salesforce features to Business requirements. In line with the 80:20 rule.
- Provide technical governance and risk management during presales and delivery
- Develop creative solutions that solve our client’s business and technical problems.
- Leads and facilitates project delivery to define business, functional, and technical requirements.
- Capable of defining business processes using CRM & SFDC best practices
- Provide coaching and establishing standards to development team during the implementation phase.
- Preparation of Demonstration, orchestrating Proof of Concepts and benefit realization
- Manages direct reports and mentors junior team members
- Engagement with clients’ stakeholders to understand their needs, provide meaningful solutions and build strong relationships to be the trusted partner.
- Perform solution effort sizing and define delivery plan.
- Assess, advocate for and approve external technologies, such as Salesforce AppExchange packages, for their suitability.
- Engage in practice development initiatives and runs knowledge sharing forum.
- Any other ad-hoc duties as assigned by supervisor.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum of 10 years of hands-on experience with Salesforce development and architecture.
- Extensive experience with Salesforce OMNI Studio, including configuration, customization, and integration.
- Familiarity with the public sector solution and industry.
- Work closely with the client to understand their requirements and preferences regarding the UI built using Flexcards and Omniscripts.
- Well-versed in OmniStudio to guide decisions related to the user interface (UI) transition.
- OmniStudio certifications is a plus.
- Proven expertise in designing and implementing scalable and high-performance solutions on the Salesforce platform.
- Strong knowledge of Salesforce configuration, customization, and integration.
- Excellent problem-solving and troubleshooting skills.
- Salesforce certifications such as Certified Application Architect, Certified System Architect, or Certified Technical Architect are highly desirable.
- Effective communication skills with the ability to convey complex technical concepts to non-technical stakeholders.
Interested applicants, please email your resume to Andre Chua Jing Ming
Email: [email protected]
CEI Reg No: R1989053
EA Licence No: 99C4599
Recruit Express Pte Ltd
