• Company located at Woodlands
• Working hour: 8:30am – 5:30pm (Mon – Fri)
• Variable Bonus + Excellent Welfare
• Well Established Automation Manufacturing Company
Job Scope
- Conduct on-site installation, commissioning, service, training, and maintenance.
- Identifies, analyses, and repairs product failure, install new components and parts.
- Provides service and technical interface between customer and company.
- Advise customer on operation, maintenance, and modifications.
- Answer technical questions on equipment, and work with customer to troubleshoot problems.
- Display a high level of integrity, and work with little supervision.
- Communicates with management, and the end user to help determine the appropriate action plan to resolve issues promptly.
- Works collaboratively with the Customer Service Team to guarantee customer satisfaction.
- Respond to phone support request as assigned.
- Sell additional value-added services, spare parts, upgrades etc. when visiting customer sites or as the opportunities arise.
- Turn in accurate detailed reports in a timely manner. Respond promptly to all customer service issues.
- Assist engineering with any ongoing projects.
Requirement
- Diploma in Electronics / Mechanical Engineering or related disciplines
- 2 to 4 years of relevant experiences as Field Service Engineer
- Possess technical skills in troubleshooting and repairing mechanical, electrical, and/or electronic systems.
Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:
- Work experiences and job responsibilities
- Current and Expected salary
- Reason for leaving
- Date of availability
- Education background
We regret that only shortlisted candidates will be contacted.
KHOO SOT MEI (R21102604)
EA Recruitment Pte Ltd
EA License No: 21C0492
