Field Support Engineer - Linux and Software experience + Class 3/3A Driving License

Field Support Engineer - Linux and Software experience is crucial. Class 3/3A Driving License required.

Job posting done by Sheralynn Tjioe, Head of Interim and Contracting Solutions (Technology) Recruitment at Kerry Consulting

Email: [email protected]

My Client is a leading stable firm in Singapore.


Responsibilities:

1. Comprehend various Linux-based systems and software to execute pre-defined maintenance checks on deployed systems.
2. Execute maintenance checks on deployed systems at customer sites according to the maintenance schedule.
3. Provide remote and on-site support to customers for issues related to deployed systems.
4. Create comprehensive documentation outlining troubleshooting steps, issue resolution, and maintenance procedures.
5. Maintain service quality standards for customers and ensure satisfaction with deployed systems and provided support.
6. Enhance maintenance workflows and processes to elevate service quality.

Requirements:

1. Proficiency with Linux-based operating systems and diagnostic tools for issue identification and system configuration.
2. Understanding of electrical and electronic systems, including the use of common tools like multimeters for fault diagnosis and resolution.
3. Familiarity with ISO standards for parts and the necessary tools.
4. Basic grasp of networking concepts, configuration, and components.
5. Capability to independently conduct maintenance checks and troubleshoot on customer sites.

Good to have:

1. Previous experience in on-site support and maintenance for both software and hardware.
2. Experience with high-uptime systems and preventive maintenance practices.
3. Knowledge of Bash scripting.
4. Familiarity with Docker and basic programming.
5. Possession of a valid driving license for the company van to transport equipment.
6. Linux and Software experience is crucial. Class 3/3A Driving License required.

To Apply

For a confidential chat regarding your next Technology role, please submit your resume (in MS Words format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306

License No.: 16S8060