- Assist the Project team in handling tenders, quotations.
- Preparing ironmongery schedules for assigned projects.
- Handling progress claims and ensuring all documentation are in order.
- Work together with our project sales team to ensure that the bills of quantities are promptly updated and assist in the preparation of project scheduling and installation of sample boards & mock-up samples as may be required.
- Assist the finance department in the follow-up of payment from customers, by ensuring that al necessary documentation especially in regard to project progress claims are submitted according to schedule and on time.
- Liaise closely between customers and our sales, logistics, finance support teams to maximize and enhance customer service levels, especially where product installation/repair is necessary.
- Any other ad-hoc projects and or assignments, which might be assigned by the company.
- Liaise with ASSA ABLOY personnel to maximize customer service levels.
- Promptly & competently attend to all customers enquires and complaints.
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