Responsibilities:
- Handle inbound / outbound calls, emails, and chats from customers
- Assist on customers queries
- Maintain accurate records of customer interactions and transactions
- Collaborate with other team members on process improvement for improved customer experience
- To consistently meet set KPIs without compromising on quality service delivery
Requirements
- Good communication skills
- Customer-focused mentality
- Basic computer proficiency
- Team player
Interested candidates, please email your CV to [email protected].
We regret that only shortlisted candidates will be notified.
Evelyn Xie Huijing | R1104549
Recruit Express Services Pte Ltd | 13C6614
