Zenith is an established IT Recruitment firm here in Singapore for the last 27 years & presently we have a Job Opening for a Service Delivery Operations Lead position
Job Scope :
- As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team.
- Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.
- You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery
- Excellence with advanced proficiency in each. Oversee the day-to-day operations of the service delivery team
- Ensure timely delivery of services and maintain high levels of customer satisfaction
- Manage the team's performance and provide guidance and support as needed
- Collaborate with other teams to ensure seamless integration of service delivery solutions
