Are you passionate about providing compassionate care and exceptional service to patients? We are seeking a dedicated individual to join our team as a Patient Services Representative. In this role, you will be the frontline face of our medical facility, ensuring that patients receive prompt and excellent service throughout their visit.
- Multiple Working Locations: Central / West / North (near MRT stations)
- Office hours
- 5.25 or 5.5 day work week
- Competitive Salary up to $2,800 + AWS + Performance bonus
Responsibilities:
- Provide compassionate and professional service to patients, demonstrating care and empathy at all times.
- Handle patient registration, appointment scheduling, and payment collection with accuracy and efficiency.
- Offer financial counseling to patients, assisting them with understanding their healthcare expenses.
- Maintain and update patient records accurately and confidentially.
- Assist doctors with patient medical reviews in consultation rooms as needed.
Requirements:
- Diploma/GCE 'A'/'O' Level/Higher NITEC/NITEC in relevant field.
- Ability to multitask in a fast-paced environment.
- Strong team player with excellent communication skills.
- Prior frontline customer service experience preferred.
Join us in making a difference in patients' lives. Apply now by sending in your detailed resume in MS Word format to be part of our dedicated team!
We regret only short-listed candidate will be notified.
Registration No: R23119349 / Kasie Tay Xiu Yun / EA Licence No: 12C6253
