Directly responsible for handling (in a professional and friendly manner):
- Managing telephone inquiries
- Engaging guests on their reservations
- Handing table/restaurant reservations
- Coordinating room service orders
Responsible for the accurate and concise data entry of guests' reservations/ orders on Opera, RESA Web, RES Diary, etc.
To ensure that all telephone inquiries are provided with concise information concerning the services and facilities provided by the Hotel.
Perform other reasonable duties assigned by the Head of the Department
Only shortlisted candidates will be notified.
