Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.
This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special.
About the role
As the Senior Consumer Scientist, you will be a key member of the Consumer Science & Product Experience (CSPX) group under the Innovation & Development team, and contribute to the following areas:
- Ensure consumer-centricity of specific innovations within a category and/or a region pipeline.
- Ensure that these innovations provide a consumer preferred user experience, via consumer modelling, better holistic and sensory design, a coherent and compelling product story, and resulting in leadership shares and sales.
- The role touches the entire innovation lifecycle, from ideation to product launch, as well as product optimization post launch.
The ideal candidate must have a unique skill set with a strong scientific background, a good understanding of the entire innovation process, expertise in Consumer Science, a high level of commercial awareness via experience with working with commercial and marketing organizations, leadership and influencing skills, a high level of creativity, problem solving and entrepreneurship.
Role Responsibilities:
- Identify innovation opportunities from qualitative and quantitative consumer research.
- Define Ideal Product Models for initiatives via qualitative research and quantitative consumer modelling.
- Iteratively gets consumer feedback on prototyping via qualitative and quantitative research.
- Validates lead product options before they undergo ‘formulation lock’.
- Validates non-clinical claims with consumers via quantitative research.
- Refines the product story that will enable successful market launch by the commercial functions.
- Validate with consumers the product optimization programs post launch, for in-market products.
- Utilize and suggest fit-for-purpose research methodologies, including agile / fast-turnaround approaches.
- Partner with Sensory Scientists to conduct relevant consumer / sensory panel research and leverages the power of combining sensory and consumer research.
- Generates best practices, develops capabilities, and shares them with colleagues in the Consumer Science & Product Experience group.
- Champion consumer closeness within the R&D group and train/coaches R&D colleagues outside the Consumer Science & Product Experience group.
- Ensure that interactions with consumers are compliant with the Human Subject Testing Policy, and that all quality and regulatory requirements are met.
- The role involves direct contact with R&D, Consumer Business Insights & Analytics (CBIA) and Marketing teams.
Requirements:
- Minimum bachelor’s degree in a Sciences discipline including Chemistry, Pharmacy, Pharmacology, Physics, Mathematics, Sensory, Food, Biochemistry or Biological science.
- At least 5 years of relevant industry experience, preferably in FMCG or Healthcare
- Experience in Consumer Science/Products Research (qualitative & quantitative research, consumer modelling, upstream/front end consumer need definition AND downstream/product validation and claims substantiation)
- Excellent analytical skills, including strategic and creative thinking.
- Leadership, communication and influencing skills, ability to lead change.
- Commercially savvy and entrepreneurial mindset
- Collaborative, strong team player
- Experience solving problems associated with a matrixed environment.
