organise stock and equipment, order supplies and oversee building maintenance, cleanliness and security
plan and work to budgets, maximise profits and achieve sales targets set by head office
monitor and control takings in the restaurant and administer payrolls
recruit new staff, and train and develop existing staff
coordinate staff scheduling and rotas, and motivate and encourage staff to achieve targets, including maximising sales
ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations
ensure high standards of customer service are maintained
implement and instil in your team company policies, procedures and ethics
handle customer complaints and queries
carry out marketing activities in line with company policy, including implementing branded promotional campaigns from head office
