Manager, Underwriting and Claims
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
- Manage the claims duties for the Client:-
- Take lead in the management of claims, make decision for claim settlements
- Manage claims from registration until claims conclude
- Appoint adjusters/lawyers, work closely with them and other stakeholders throughout management of claims
- Booking of reserves and arrange claim/fees payments
- Update claims system and claims spreadsheet
- Ensure claims fall within policy terms and conditions
- Provide reporting to the Finance managers in line with their monthly requirement
- Ensure all claims are managed on a timely basis and in accordance with any protocol/guidelines as agreed
- Ensure all payments are made and collection of RI recoveries on timely basis
- Prepare and issue appropriate documents and invoices, if required
- Perform reporting to the Client and provide recommendations for claim settlement and management, develop and maintain a good working relationship with the Client
- Perform other duties such as managing captives as instructed by the Manager
Skills and experience that will lead to success
- Minimum 5 years of relevant experience in the insurance industry
- Experience and knowledge on general insurance, in particular liability claims knowledge will be advantageous
- Possess professional insurance qualifications, E.g. ACII or ANZIIF
- Good communication skills for engaging with clients, third parties and colleagues alike
- An ability to meet tight deadlines around reporting deadlines
- A team player is required in this environment to support the wider client service team ethic
- A desire to continuously improve the efficiencies of the role and enhance the processes
